I have an HTC Desire 610 that I'm trying to get working, whenever I plug it in the orange light comes on and the screen shows that it's charging. However, it won't boot to Android or anything. I tried to plug it into my computer and see if I could turn it on somehow through that it says USB Device Not Recognized. Does anyone know how or if I would be able to fix this and get it to boot? Thanks in advanced.
Sounds like you deleted your ROM or something. Do you have twrp installed?
I don't know if it's installed, I got it from a friend. I tried to boot it into recovery mode however it was unresponsive
Asisentr said:
I don't know if it's installed, I got it from a friend. I tried to boot it into recovery mode however it was unresponsive
Click to expand...
Click to collapse
Hmmm... Ask your friend, see if he did any tweaking, deleted the ROM, if he had twrp installed, then tell me what he says
he said he didn't do anything to it, he just woke up one day and it wouldn't charge
Hmmm... Sounds like something more hardware related if it just all of a sudden didn't charge one day, but I'm not an expert. Ask Miniblu in the HTC desire 610 forums
If you have a windows machine, and you get the USB device not recognized, go into device manger, and find "My HTC" or "android phone" something like that under the devices section. Download the drivers for your 610, then go into device manger and right click on your phone and select update device drivers. Then choose custom path and install the drivers. Your computer should recognize your 610. (Look at guides online if that doesn't work). Then setup ADB (again, look online), then in terminal type adb reboot, or adb reboot bootloader of you want a factory reset.
There isn't any "MyHTC" or anything related to Android, HTC, etc. What shows up is "Unknown Device"
Yeah its unknown device I think too
whenever I try to install a driver it says that the driver is up to date, but when I look at the driver details it says no driver is installed.
Asisentr said:
whenever I try to install a driver it says that the driver is up to date, but when I look at the driver details it says no driver is installed.
Click to expand...
Click to collapse
Install "htc sync", it will install all the correct divers for you. You can un-install it after and the drivers will stay.
I've already done that, still get Unknown device. it doesn't boot, it only goes into that charging mode thing where it shows the battery and percentage when I plug it in
Then through adb you can issue commands
---------- Post added at 11:40 AM ---------- Previous post was at 11:38 AM ----------
Asisentr said:
I've already done that, still get Unknown device. it doesn't boot, it only goes into that charging mode thing where it shows the battery and percentage when I plug it in
Click to expand...
Click to collapse
You have to right click and select update drivers. Choose custom directory and choose where the drivers are saved
Windows says the drivers are up to date for the device, but when I goto check the drivers it says there aren't any
Asisentr said:
Windows says the drivers are up to date for the device, but when I goto check the drivers it says there aren't any
Click to expand...
Click to collapse
You have to choose custom and find where HTC sync has the drivers
Again, when I try to do that Windows says the drivers are up to date for the device,
Asisentr said:
Again, when I try to do that Windows says the drivers are up to date for the device,
Click to expand...
Click to collapse
Have you chose custom? If you installed HTC sync, the device should be recognized
yes I have chosen custom
Dunno, you can look online. I'll think and post something later
Related
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.
I managed to enter the download mode using a usb jig. But Odin would not detect the phone at all, PC recognize the phone as "unknown device".
I tried all the drivers, different ports, different pc... no go. Phone stuck at download mode.
I don't have a system right now, can't boot into any OS (formatted system to get out of MIUI using CWM previously). So is it possible to have a "corrupted" download mode? The screen says download, but internally something else is happening?
Unknown device means bad drivers.
Sent from my SGH-T959 using xda premium
Yeah it's bad drivers. You can try these here... http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
It isn't an issue with your phone as I've been able to use Odin to get out of countless bricks.
Sent from my SGH-T959 (Samsung Vibrant)
did you try uninstall and reinstalling ODIN. Sometimes ODIN is retarded like that. However, it does sound like you are having a bad drivers issue.....like the guys above me stated.
I tried the softpedia driver v1.345...
I tried the newest July 2011 1.4.2.2 driver
Nothing works
Is there a repair center that accept samsung vibrant in Canada?
tried odin 1.3, 1.7, 1.85, none works
maybe the internal ram or rom is broken?
Try this.
1. Disconnect phone from computer. (No need to turn it off, just unplug it.)
2. Install these drivers: http://www.mediafire.com/?1c3ca4117bm43n6
3. Connect phone.
4. Should recognize it now.
theexel said:
Try this.
1. Disconnect phone from computer. (No need to turn it off, just unplug it.)
2. Install these drivers: http://www.mediafire.com/?1c3ca4117bm43n6
3. Connect phone.
4. Should recognize it now.
Click to expand...
Click to collapse
Doesn't work...
Tried heimdall as well, can't recognize the phone... no vendor id or product id
Going to try a few repair shops tomorrow
Tried Odin on the same computer with same driver that worked before... but now it doesn't ... so it must be the phone
When power on the phone, it would stuck at he vibrant logo. Can't get into recovery. Only way to get it to somewhere is using a usb jig to get it to download mode. After that, nothing works so far. Sometimes the computer freezes when plug in with download mode.
same problem, phone wont recognize device, tried just about every driver, was coming off miui, pc sometimes freezes then usb device malfunction bubble message, phones running but went from 85% battery to 27 in a coupla hours of setting. If i download a 2.2 rom through rom manager, and flash manually, will it brick? cant reflash clockworkmod for vibrant, rom manager doesnt offer it, only vibrant mtd.
Sugartibbs said:
same problem, phone wont recognize device, tried just about every driver, was coming off miui, pc sometimes freezes then usb device malfunction bubble message, phones running but went from 85% battery to 27 in a coupla hours of setting. If i download a 2.2 rom through rom manager, and flash manually, will it brick? cant reflash clockworkmod for vibrant, rom manager doesnt offer it, only vibrant mtd.
Click to expand...
Click to collapse
at least you can still boot...make phone calls and stuff
cherish what you have...
This is just getting worse...
USB jig can't start download mode anymore, instead it goes to the vibrant logo and stays there.
I have officially bricked the phone.
RIP...
Nope, we have the same problem, your still booting, what rom were you running,
Sugartibbs said:
Nope, we have the same problem, your still booting, what rom were you running,
Click to expand...
Click to collapse
I was running MIUI LE 5
Its driver/ phone recognition, the answer is on an xda thread somewhere, i was on miui nb, samsung drivers dont work anymore, ive heard nexus one drivers might do it ill post if it works.
Correct
If you are on Miui or CM7 the Samsung drivers are useless. You need to install the Nexus Google drivers.
Download the android sdk kit (Google it). Thru the kit install the drivers. Once installed plug in phone and thru the windows device manager change the drivers to the Google Nexus ones (somewhere in program files android sdk).
---------- Post added at 03:56 AM ---------- Previous post was at 03:51 AM ----------
Found it:
Q: Where can I get the Nexus S drivers?
A: Download and install the Android SDK HERE then download "Google USB Driver package, revision X"
Once downloaded, right click on "Computer", "Manage", "Device Manager", "Nexus S", "Update Driver Software", and point it to wherever you isntalled the SDK
Moped_Ryder said:
Correct
If you are on Miui or CM7 the Samsung drivers are useless. You need to install the Nexus Google drivers.
Download the android sdk kit (Google it). Thru the kit install the drivers. Once installed plug in phone and thru the windows device manager change the drivers to the Google Nexus ones (somewhere in program files android sdk).
---------- Post added at 03:56 AM ---------- Previous post was at 03:51 AM ----------
Found it:
Q: Where can I get the Nexus S drivers?
A: Download and install the Android SDK HERE then download "Google USB Driver package, revision X"
Once downloaded, right click on "Computer", "Manage", "Device Manager", "Nexus S", "Update Driver Software", and point it to wherever you isntalled the SDK
Click to expand...
Click to collapse
The thing is I used to be able to get into download mode with the jig, now i can't... Maybe I drained the battery?
forest2087 said:
The thing is I used to be able to get into download mode with the jig, now i can't... Maybe I drained the battery?
Click to expand...
Click to collapse
That could be. Try leaving the phone on the charger for a while then try using the JIG again. It should start going into download mode again.
N00B_IN_N33D said:
That could be. Try leaving the phone on the charger for a while then try using the JIG again. It should start going into download mode again.
Click to expand...
Click to collapse
If i leave it on the charger, it automatically goes to the vibrant logo screen.
And after a while, the cpu would be hot, but not the battery...
Oh i just had that problem yesterday. Get the Nexus S drivers. For some reason whenever coming off MIUI you need the Nexus drivers on ur pc, NOT THE VIBRANT ONES.
http://www.youtube.com/watch?v=19AEbiWYULE
There^ thats the video tutorial i used and it worked for me. Good luck.
Btw, have you tried getting into download mode my removing you battery, plugging the usb into your PC and the phone. Press both volume buttons while it is plugged into PC and then place battery all while holding the volume buttons. It should go into download mode.
My computer won't recognize my gs4. I have the latest drivers installed and have re-installed many times. The only thing it does when I plug it in is charge. It sometimes says windows is searching for the latest driver when I plug it in, but it then it then says it was unplugged. ODIN did manage recognize it once and that was enough for me too root it and then flash the stock kernel back on. My phone then soft-bricked at the padlock after some rom flashing and I had to go to my friends house to flash it back to stock. Is there anything else I can do?
Am I the only one with this problem?
Does it give you the error "USB device not recognized"? If so there are some fixes for it. I fixed my friends when I sold him my S3. His PC did it.
Yes, a couple of times it did that. Now it just does nothing.
If you try and remove the device from your device manager does it do anything?
Right click on computer and go to properties to get to the device manager.
What would it be named? I looked through all the usb stuff and everything else and couldn't find anything that would be my device.
d03p3yy said:
What would it be named? I looked through all the usb stuff and everything else and couldn't find anything that would be my device.
Click to expand...
Click to collapse
It would be any device with a yellow Triangle and an Exclamation point on it. Also uninstall KIES and your Samsung USB drivers, then reboot. Get updated USB drivers from the S4 link in my signature.
It did the same thing and game me the unknown device thing. It also said that the device malfunctioned. I guess ill just try again.
d03p3yy said:
It did the same thing and game me the unknown device thing. It also said that the device malfunctioned. I guess ill just try again.
Click to expand...
Click to collapse
Ok let's try this fix first.
1. Remove phone from PC and shutdown and remove battery to shut off phone.
2. Plug USB cable into PC and phone.
3. Put battery back in and boot phone but…
4. As the phone boots, hold down Volume up and down and don't let go until you see you are in safe mode on the phone. It should say safe mode on the front screen.
5. This should reboot your phone into download mode and install drivers that are needed.
6. Your PC will indicate and recognize the phone.
7. Now if you check the notification drop down on your phone you should see USB/MTP options there in the notification area. MTP should be checked.
Still no luck. Maybe later I will re-install windows or just re install every driver on my computer.
The other fix to try is listed below.
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
---------- Post added at 08:33 PM ---------- Previous post was at 08:31 PM ----------
If that doesn't work PM my your system specs IE RAM, CPU, and HDD Space and current OS.
The computer doesn't do anything when I plug the phone in. The only thing that starts to happen is that the phone starts charging.
d03p3yy said:
The computer doesn't do anything when I plug the phone in. The only thing that starts to happen is that the phone starts charging.
Click to expand...
Click to collapse
Send me the PM with the requested info.
I'm not really requesting anymore info. I am just going to re install windows because I have done so much stuff to this install that it is time for a new one.
Bump
Any luck? My computer won't recognize my phone either anymore.
PeterifficX said:
Bump
Any luck? My computer won't recognize my phone either anymore.
Click to expand...
Click to collapse
have you done the simpliest thing like reboot your computer?
PeterifficX said:
Bump
Any luck? My computer won't recognize my phone either anymore.
Click to expand...
Click to collapse
My experience with the "Device Malfunctioned" thing was due to a bad cable. It would charge, but wouldn't allow me to connect.
You might also try a different USB port on your computer. Often times the connectors on the back of a desktop system, which are hardwired to the motherboard, work more reliably than the front ones.
So I have run into a problem with my HTC Evo 4G LTE. I rooted a while back but I decided that I didn't really like the roms that would actually work, and so I tried doing an RUU to get back to stock. What ended up happening was that my phone is now S-ON but it says Unlocked and Tampered. but the custom recovery is still there so I can actually do updates to my phone. I have tried to re-root so I can try the RUU again but for some reason I can't get my phone to be recognized by fastboot or the adb. I don't know if its because I have incorrect drivers or what the issue is. Whenever I try to open ADB it just runs through a block of text and closes instantly, same for fastboot. I don't know anymore which instructions or methods to follow since I don't know what exactly the problem is. I've tried looking on here for issues like mine but I can't seem to figure it out. I just want to get my phone as close to stock as possible but I am seriously stuck right now and I need serious help. I would really appreciate it.
Open the cmd window from your android-sdk/platform tools folder
bigdaddy619 said:
Open the cmd window from your android-sdk/platform tools folder
Click to expand...
Click to collapse
I've done that but I don't know what exactly it is I'm supposed to do once I do that. Like how do I get back to fully stock? Or should I be trying to re-root to RUU again? Moonshine doesn't recognize my device in fastboot usb, it says something like usb device not recognized because of a malfunction. I'm sorry for being clueless but I'm at a loss at what to do.
DashEndar said:
I've done that but I don't know what exactly it is I'm supposed to do once I do that. Like how do I get back to fully stock? Or should I be trying to re-root to RUU again? Moonshine doesn't recognize my device in fastboot usb, it says something like usb device not recognized because of a malfunction. I'm sorry for being clueless but I'm at a loss at what to do.
Click to expand...
Click to collapse
Uninstall everything HTC from your PC then reboot
Unplug your phone then install the latest drivers from HERE the ones dated 6/6/13
Plug phone in and let the drivers install
They might install while in bootloader and custom recovery also
then give moonshine another try
Should I only install the drivers or install HTC Sync as well?
DashEndar said:
Should I only install the drivers or install HTC Sync as well?
Click to expand...
Click to collapse
Moonshine won't work if HTC Sync is installed
bigdaddy619 said:
Moonshine won't work if HTC Sync is installed
Click to expand...
Click to collapse
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
DashEndar said:
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
Click to expand...
Click to collapse
No worries good luck
DashEndar said:
Ok, I'm going to give this a try and see how it goes. Thanks for responding.
Click to expand...
Click to collapse
So I uninstalled all the drivers and everything HTC and restarted. I then tried to install that driver from your link. It said the driver wasn't supported by my operating system which is Windows 8 64 bit and then finished installing. When I plugged in my phone it didn't seem like anything installed. The EVO is recognized by computer as a media device I guess. I switched the usb mode to mount as disk drive and it seemed to install a driver. Then I ran moonshine again but when it went into the bootloader, again it said the USB device was not recognized.
DashEndar said:
So I uninstalled all the drivers and everything HTC and restarted. I then tried to install that driver from your link. It said the driver wasn't supported by my operating system which is Windows 8 64 bit and then finished installing. When I plugged in my phone it didn't seem like anything installed. The EVO is recognized by computer as a media device I guess. I switched the usb mode to mount as disk drive and it seemed to install a driver. Then I ran moonshine again but when it went into the bootloader, again it said the USB device was not recognized.
Click to expand...
Click to collapse
Hmmm not really sure then I have been away from the Evo for a while
Try this
On your PC go to device manager and find your phone, right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
bigdaddy619 said:
Hmmm not really sure then I have been away from the Evo for a while
Try this
On your PC go to device manager and find your phone, right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
Click to expand...
Click to collapse
Trying what you say and everytime I select MyHTC it says it installs, then just disconnects and reconnects again saying usb device not recognized.
DashEndar said:
Trying what you say and everytime I select MyHTC it says it installs, then just disconnects and reconnects again saying usb device not recognized.
Click to expand...
Click to collapse
Hmmm sorry I'm kinda out of ideas
Anyone else with any idea what is going on here with my phone?
Uninstall everything HTC (again). Download and install HTC Sync Manager. Once install is complete, uninstall only HTC Sync Manager. The latest HTC Drivers will remain installed. Put your device into fastboot mode, and connect to the PC. Drivers should install, and the bootloader should go from saying FASTBOOT to FASTBOOT USB.
Captain_Throwback said:
Uninstall everything HTC (again). Download and install HTC Sync Manager. Once install is complete, uninstall only HTC Sync Manager. The latest HTC Drivers will remain installed. Put your device into fastboot mode, and connect to the PC. Drivers should install, and the bootloader should go from saying FASTBOOT to FASTBOOT USB.
Click to expand...
Click to collapse
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
DashEndar said:
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
Click to expand...
Click to collapse
I think your issue may be with your computer. Do you have another computer you could try this on? I personally have never used windows 8, but it is always something that could be an issue.
DashEndar said:
I just tried this, plugged it in and it still says the message of USB device not recognized. I'm really not understanding what happened as to why the fastboot is just not recognizing the drivers. I also noticed the word fastboot in red changes to fastboot usb when I move the selection down from bootloader to any of the other options. Is it supposed to do that?
Click to expand...
Click to collapse
Yes, when you're connected to your computer via fastboot it will say "Fastboot USB". Don't worry about the message on your computer-I get them all the time and I can still run commands via ADB & fastboot without any problems.
Sent from my HTC EVO 4G LTE
FinZ28 said:
Yes, when you're connected to your computer via fastboot it will say "Fastboot USB". Don't worry about the message on your computer-I get them all the time and I can still run commands via ADB & fastboot without any problems.
Sent from my HTC EVO 4G LTE
Click to expand...
Click to collapse
But in Moonshine when it loads fastboot it doesn't work, it just times out. It finds the device and restarts it, but after it gets into the bootloader it fails. That is what I'm trying to figure out.
When you connect in fastboot USB mode, what happens when you run the command "fastboot devices" (without quotations)?
Sent from my HTC EVO 4G LTE
Well being that I can't open fastboot like normal because it just flashes and closes, I open a command window inside my platform-tools folder. Then I do the command fastboot shell and it says <waiting for device> and nothing happens. If i open the window and type adb devices it shows my phone's serial number, but fastboot devices or fastboot shell, nothing happens
Once you got into android modding, an unrooted phone becomes almost useless.
Now my problem is that I´ve got one.
Couple of days ago my Elephone P9000 arrived from amazon but I can´t connect it to a PC since it says that no device is detected.
Yes, the drivers are installed properly!
I thought that isn´t a problem because there is Kingroot.
Turns out the following rooting apps don´t work for me:
Kingroot (Kingoroot), iRoot, z4root, Framaroot, Towelroot, Oneclickroot, Universal Androot, Root Genius, Baidu
Custom Recovery isn´t installed because, of course, no root.
Now how do I root?
ThisIsMyMaster said:
Once you got into android modding, an unrooted phone becomes almost useless.
Now my problem is that I´ve got one.
Couple of days ago my Elephone P9000 arrived from amazon but I can´t connect it to a PC since it says that no device is detected.
Yes, the drivers are installed properly!
I thought that isn´t a problem because there is Kingroot.
Turns out the following rooting apps don´t work for me:
Kingroot (Kingoroot), iRoot, z4root, Framaroot, Towelroot, Oneclickroot.
Custom Recovery isn´t installed because, of course, no root.
Now how do I root?
Click to expand...
Click to collapse
The first thing you need to accomplish is to get your PC to recognize your phone, rooting from there is going to make life easier, but yes, I know you already know that. If your using windows 10, maybe check this thread out on Elephone Forum:
http://bbs.elephone.hk/forum.php?mod=viewthread&tid=12240&page=1&ordertype=1#pid129322
jotei66 said:
The first thing you need to accomplish is to get your PC to recognize your phone, rooting from there is going to make life easier, but yes, I know you already know that. If your using windows 10, maybe check this thread out on Elephone Forum:
(link removed)]
Click to expand...
Click to collapse
That´s the tutorial that I was going to do but when my phone is shut down, my pc doesn´t detect the device and flash tool neither.:crying:
ThisIsMyMaster said:
That´s the tutorial that I was going to do but when my phone is shut down, my pc doesn´t detect the device and flash tool neither.:crying:
Click to expand...
Click to collapse
Firstly is your PC finding your phone ok with the PC on? If yes.. all good - if no you need to sort this out first.
Then, ensure you have installed the MTK driver on your PC (these are the Media Tek drivers which will find your phone when it is off) instructions here:
https://forum.xda-developers.com/elephone-p9000/how-to/how-to-guideline-install-mtk-drivers-t3344042
Then flashtools should work fine with your phone off.
Just a tip using FlashTools (Im on windows 10 - I dont know if this applies to other windows)
In flashtools, press download first (without phone connected), give it 5 secs and then connect your phone to your PC with the volume up button pressed at the same time. Once you see FlashTools starting to flash your phone, release the volume button. I have to do this all the time in order for my phone to be found on Windows 10.
jotei66 said:
Firstly is your PC finding your phone ok with the PC on? If yes.. all good - if no you need to sort this out first.
Then, ensure you have installed the MTK driver on your PC (these are the Media Tek drivers which will find your phone when it is off) instructions here:
https://forum.xda-developers.com/elephone-p9000/how-to/how-to-guideline-install-mtk-drivers-t3344042
Then flashtools should work fine with your phone off.
Just a tip using FlashTools (Im on windows 10 - I dont know if this applies to other windows)
In flashtools, press download first (without phone connected), give it 5 secs and then connect your phone to your PC with the volume up button pressed at the same time. Once you see FlashTools starting to flash your phone, release the volume button. I have to do this all the time in order for my phone to be found on Windows 10.
Click to expand...
Click to collapse
To start of, I am using Windows 10 as you do.
When I connect my phone when it´s turned on, I get the small icon in the taskbar that allows me to remove the device safely or open devices and printer.
There, my device is put to a section called not specified and it has a small yellow icon.
Only is it called "P9000" which is alright.
Windows explorer acts like no device is connected at all.
When I connect my phone as it is turned off, I still get the notification "USB Device wasn´t recognized." and
windows explorer still doesn´t care as well as the flash tool.
The link you gave me isn´t the one I previously used to install the drivers so I gave it a try.
There are two different ways mentioned in the posts #1 and #4 so I started with the first one.
(Spoiler: Both don´t work for me!)
Everything worked until a step almost at the end where I am told to connect my off-switched phone to the pc.
The tutorial tells me that there should now be a preloader unknown device or something at Device Manager > Ports (COM & LPT) that I would need to proceed further.
I didn´t get that one.
Dead end for me so I went on to the next tutorial in post #4.
In that post I am told to remove a MTK USB Port at Device Manager > Ports (COM & LPT) right after installing the .inf driver files (Yes, I installed the 64 bit version and do have a 64 bit PC).
Ignoring that step didn´t help any of the problems I had before so I got a dead end here, too.
The "Volume-Up-Trick" did help me neither, probably cause of the not working drivers.
ThisIsMyMaster said:
To start of, I am using Windows 10 as you do.
When I connect my phone when it´s turned on, I get the small icon in the taskbar that allows me to remove the device safely or open devices and printer.
There, my device is put to a section called not specified and it has a small yellow icon.
Only is it called "P9000" which is alright.
Windows explorer acts like no device is connected at all.
When I connect my phone as it is turned off, I still get the notification "USB Device wasn´t recognized." and
windows explorer still doesn´t care as well as the flash tool.
The link you gave me isn´t the one I previously used to install the drivers so I gave it a try.
There are two different ways mentioned in the posts #1 and #4 so I started with the first one.
(Spoiler: Both don´t work for me!)
Everything worked until a step almost at the end where I am told to connect my off-switched phone to the pc.
The tutorial tells me that there should now be a preloader unknown device or something at Device Manager > Ports (COM & LPT) that I would need to proceed further.
I didn´t get that one.
Dead end for me so I went on to the next tutorial in post #4.
In that post I am told to remove a MTK USB Port at Device Manager > Ports (COM & LPT) right after installing the .inf driver files (Yes, I installed the 64 bit version and do have a 64 bit PC).
Ignoring that step didn´t help any of the problems I had before so I got a dead end here, too.
The "Volume-Up-Trick" did help me neither, probably cause of the not working drivers.
Click to expand...
Click to collapse
Ok first things first, lets make sure your P9000 is fine with your phone on. You said:
When I connect my phone when it´s turned on, I get the small icon in the taskbar that allows me to remove the device safely or open devices and printer. There, my device is put to a section called not specified and it has a small yellow icon.
Only is it called "P9000" which is alright.
Click to expand...
Click to collapse
(make sure in dev options on your phone USB debugging is ON and USB config is MTP)
So from that you simply need to (In Device Manager) right click > Update Driver Software > Browse My PC for Driver Software > Let me pick from a list of device drivers from my PC > then choose MTP USB Device
Once windows installs this, a box should pop up showing your P9000 internal storage and SD Card (if you have one in phone)
To ensure that your PC is now finding your phone ok, restart PC and plug your phone in - you should be prompted by windows to choose a default action when this device is connected (I choose transfer files or something similar). Then everytime you connect your phone, a box will pop up showing allowing you to access your P9000.
Now onto when your P9000 is switched off... (the important part for flashing etc)
I followed the instructions at post #4 as I believe due to the anniversary update on windows 10 (the January update I believe) .. if you do not have the January update installed on your PC you would use the instructions #1
Don't worry too much if you receive "USB device not recognised" initially, (from what I have understood this is normal with the Anniversary addition of windows 10) it should disappear after few seconds or so. From what I worked out following post #4 you are kinda installing a MTK device (just so you can install the drivers) and then uninstalling that device BUT keeping the drivers installed (its VERY important when you uninstall the device you untick the delete drivers too, otherwise you have essentially deleted the MTK drivers & would have to start from scratch from post #4)
For me, when I connect my p9000 when its off it still shows "USB device not recognised", then after a few seconds this goes away and I dont have any errors under Device Manager > Ports (COM & LPT) & flashtools works fine as long as I press vol up as I connect my phone.
Hope this helps, I had a headache when I tried to install MTK drivers with my windows 10 (Anniversay Update Edition) - good luck, it was kinda trial and error
jotei66 said:
Ok first things first, lets make sure your P9000 is fine with your phone on. You said:
(make sure in dev options on your phone USB debugging is ON and USB config is MTP)
So from that you simply need to (In Device Manager) right click > Update Driver Software > Browse My PC for Driver Software > Let me pick from a list of device drivers from my PC > then choose MTP USB Device
Once windows installs this, a box should pop up showing your P9000 internal storage and SD Card (if you have one in phone)
To ensure that your PC is now finding your phone ok, restart PC and plug your phone in - you should be prompted by windows to choose a default action when this device is connected (I choose transfer files or something similar). Then everytime you connect your phone, a box will pop up showing allowing you to access your P9000.
Now onto when your P9000 is switched off... (the important part for flashing etc)
I followed the instructions at post #4 as I believe due to the anniversary update on windows 10 (the January update I believe) .. if you do not have the January update installed on your PC you would use the instructions #1
Don't worry too much if you receive "USB device not recognised" initially, (from what I have understood this is normal with the Anniversary addition of windows 10) it should disappear after few seconds or so. From what I worked out following post #4 you are kinda installing a MTK device (just so you can install the drivers) and then uninstalling that device BUT keeping the drivers installed (its VERY important when you uninstall the device you untick the delete drivers too, otherwise you have essentially deleted the MTK drivers & would have to start from scratch from post #4)
For me, when I connect my p9000 when its off it still shows "USB device not recognised", then after a few seconds this goes away and I dont have any errors under Device Manager > Ports (COM & LPT) & flashtools works fine as long as I press vol up as I connect my phone.
Hope this helps, I had a headache when I tried to install MTK drivers with my windows 10 (Anniversay Update Edition) - good luck, it was kinda trial and error
Click to expand...
Click to collapse
I am running the Anniversay Update Edition and don´t get an popup window when connecting my phone turned on.
As far is I can tell, a working connection with the device running is more important in the first place.
Now I don´t quite understand your instructions at this point:
jotei66 said:
So from that you simply need to (In Device Manager) right click > Update Driver Software > Browse My PC for Driver Software > Let me pick from a list of device drivers from my PC > then choose MTP USB Device
Click to expand...
Click to collapse
In Device Manager right click, but where?
Blank space? Definetly not.
According to the linked tutorial, I´d have to right click on something like "unknown device" or something similar.
But that doesn´t show up in my list.
In the next section you said:
jotei66 said:
you are kinda installing a MTK device (just so you can install the drivers) and then uninstalling that device BUT keeping the drivers installed
Click to expand...
Click to collapse
I can understand the point but after installing that driver package, there is no MTK device in my device manager that I could uninstall.
I seriously need to thank you for wasting so much time on me:angel:
When you plug your p9000 (while its turned on) into your laptop/pc... in Device Manager, probably under Universal serial Bus Controllers do you see a unknown device, or anything with a question mark / unknown device beside it ? If so, that's where you right click and follow instructions above to get your PC to recognize your handset. At this point just concentrate on getting pc to recognise while its on, then hopefully we can then move to setting up when its off.
I seriously need to thank you for wasting so much time on me
Click to expand...
Click to collapse
lol its all cool
PS: Just to make sure, in device manager, press View from top menu and "show hidden devices".. maybe it could be hidden?
jotei66 said:
When you plug your p9000 (while its turned on) into your laptop/pc... in Device Manager, probably under Universal serial Bus Controllers do you see a unknown device, or anything with a question mark / unknown device beside it ? If so, that's where you right click and follow instructions above to get your PC to recognize your handset. At this point just concentrate on getting pc to recognise while its on, then hopefully we can then move to setting up when its off.
lol its all cool
PS: Just to make sure, in device manager, press View from top menu and "show hidden devices".. maybe it could be hidden?
Click to expand...
Click to collapse
I can´t believe how stupid I am...
jotei66 said:
Just to make sure, in device manager, press View from top menu and "show hidden devices".. maybe it could be hidden?
Click to expand...
Click to collapse
Well, that solved all of my problems...
Almost...
Drivers are fully working for me now so I wanted to flash TWRP with SP Flash Tool to be able to flash the superuser .zip file.
Since drivers work now, flash tool started flashing and gave me the error you can see in the attached screenshot.
Fortunately, my phone isn´t bricked or anything.
Edit: After a couple of reboots of all my devices, I get back to where I was before: USB Device wasn´t recognized and Flash Tool doesn´t do anything.
ThisIsMyMaster said:
I can´t believe how stupid I am...
Well, that solved all of my problems...
Almost...
Drivers are fully working for me now so I wanted to flash TWRP with SP Flash Tool to be able to flash the superuser .zip file.
Since drivers work now, flash tool started flashing and gave me the error you can see in the attached screenshot.
Fortunately, my phone isn´t bricked or anything.
Click to expand...
Click to collapse
All cool & its an easy thing to miss when your not looking for it (or for that matter if you dont know that menu even existed)
That error is a preloading error, I'm assuming your flashing TWRP Recovery and like you I had similar issue - I shared a simple solution here that worked for me here (it should work fine as long as you are on Stock Elephone 2016810 Base onwards so I believe, Elephone changed the preloader or something like that in later ROMS)
So Basically, you download the Stock Elephone 2016810 Base ROM from HERE & unzip
Grab Flash Tools ver v5.1612 (if your not using that version) HERE - https://www.androidfilehost.com/?fid=24591000424940027
Then download TWRP_3.0.2.8.zip HERE & unzip
Copy the the "MT6755_Android_scatter" & "recovery.img" from TWRP_3.0.2.8 folder into the Elephone_P9000_2016810 Rom folder.
In Splash Tools, first flash the Elephone_P9000_2016810 Rom open "MT6755_Android_scatter" from _810 file & ensure the recovery section location points to "recovery.img" in the _810 folder also
Once your stock _810 ROM is flashed successfully, you then flash TWRP (with only recovery ticked) and ensure the recovery location points to "recovery_TWRP_3028_P9000" and your TWRP should flash fine. Make sure your using Flash Tools ver v5.1612, that worked fine for me.
There maybe an easier solution someone can point you too, but I know this worked for me no problems - you should now have TWRP recovery on stock _810 ready for you to flash your chosen ROM
jotei66 said:
All cool & its an easy thing to miss when your not looking for it (or for that matter if you dont know that menu even existed)
That error is a preloading error, I'm assuming your flashing TWRP Recovery and like you I had similar issue - I shared a simple solution here that worked for me here (it should work fine as long as you are on Stock Elephone 2016810 Base onwards so I believe, Elephone changed the preloader or something like that in later ROMS)
So Basically, you download the Stock Elephone 2016810 Base ROM from HERE & unzip
Grab Flash Tools ver v5.1612 (if your not using that version) HERE - https://www.androidfilehost.com/?fid=24591000424940027
Then download TWRP_3.0.2.8.zip HERE & unzip
Copy the the "MT6755_Android_scatter" & "recovery.img" from TWRP_3.0.2.8 folder into the Elephone_P9000_2016810 Rom folder.
In Splash Tools, first flash the Elephone_P9000_2016810 Rom open "MT6755_Android_scatter" from _810 file & ensure the recovery section location points to "recovery.img" in the _810 folder also
Once your stock _810 ROM is flashed successfully, you then flash TWRP (with only recovery ticked) and ensure the recovery location points to "recovery_TWRP_3028_P9000" and your TWRP should flash fine. Make sure your using Flash Tools ver v5.1612, that worked fine for me.
There maybe an easier solution someone can point you too, but I know this worked for me no problems - you should now have TWRP recovery on stock _810 ready for you to flash your chosen ROM
Click to expand...
Click to collapse
I´m going to try this now.
Do I have to go back to Stock 20160810 if I have 20161107?
Do I have to go back to Stock 20160810 if I have 20161107?
Click to expand...
Click to collapse
I guess if you download the 20161107 ROM it should work, I'm really unsure, its a newer ROM so I guess it should
jotei66 said:
I guess if you download the 20161107 ROM it should work, I'm really unsure, its a newer ROM so I guess it should
Click to expand...
Click to collapse
It didn´t work.
I did all the steps you´ve told me and ended up with the exact same problem I´ve experienced before: USB Device not recognized and SP Flash Tool doesn´t do anything after pressing the download button.
I was going to reinstall the drivers like you told me form post #4 here: https://forum.xda-developers.com/elephone-p9000/how-to/how-to-guideline-install-mtk-drivers-t3344042
That didn´t do anything, I still have the same problem of my pc not recognizing my phone.
At least connecting my phone when it´s running works now.
you have to press and keep vol + when connecting the turned off phone to the computer after clicking download in FlashTools.
Regards
Fran Montero said:
you have to press and keep vol + when connecting the turned off phone to the computer after clicking download in FlashTools.
Regards
Click to expand...
Click to collapse
Tried it, didn´t help
ThisIsMyMaster said:
Tried it, didn´t help
Click to expand...
Click to collapse
MMmmm .. have you tried a different USB port? maybe a different lead if you have one? (I have two leads and I know one doesnt work for me, dunno why)
Also, after pressing download in SplashTools.. count to say 7-10 secs and then press Vol UP and connect your phone.... (I know this sounds bit stupid, but it works for me, if I connect straioght away I get errors too ref driver )
jotei66 said:
MMmmm .. have you tried a different USB port? maybe a different lead if you have one? (I have two leads and I know one doesnt work for me, dunno why)
Also, after pressing download in SplashTools.. count to say 7-10 secs and then press Vol UP and connect your phone.... (I know this sounds bit stupid, but it works for me, if I connect straioght away I get errors too ref driver )
Click to expand...
Click to collapse
No, that doesn´t help either.
I think it has to do something with installing the drivers cause after installing them, in Device Manager no new drivers are displayed except for two Mediatek Preloader USB VCOM Port (COM5) and (COM6).
But those only become visible when I check "show hidden devices".
The tutorial said that some more things should have been installed but I didn´t get any error messages so I don´t understand what shouldn´t have worked.
Sorry Im at a loss really, maybe follow this tutorial my brother followed to reinstall the MTK and try again with all the above steps, good luck
https://www.youtube.com/watch?v=NbJCbdfPlF8
Make sure your PC is in driver signature disable mode when flashing etc btw
jotei66 said:
Sorry Im at a loss really, maybe follow this tutorial my brother followed to reinstall the MTK and try again with all the above steps, good luck
https://www.youtube.com/watch?v=NbJCbdfPlF8
Make sure your PC is in driver signature disable mode when flashing etc btw
Click to expand...
Click to collapse
Didn´t help either.
Current state:
Phone On > Everything working, I get the popup window and data transfer works :good:
Phone Off > USB wasn´t recognized, Flash Tool isn´t working, no recognition in windows explorer, phone is charging, vol+ doesn´t help
MTP and USB Debugging are activated
While installing the drivers I got no error messages and everything looked same as in the tutorial
ThisIsMyMaster said:
Didn´t help either.
Current state:
Phone On > Everything working, I get the popup window and data transfer works :good:
Phone Off > USB wasn´t recognized, Flash Tool isn´t working, no recognition in windows explorer, phone is charging, vol+ doesn´t help
MTP and USB Debugging are activated
While installing the drivers I got no error messages and everything looked same as in the tutorial
Click to expand...
Click to collapse
Good to hear you can atleast use your phone to transfer etc while on
Just curious (although Im sure you have followed the video / other tutorials to the letter) but
(1) did you ensure when following video tut that when uninstalling the legacy device you unticked the driver box to ensure the drivers were actually kept installed?
(2) Check Device Manager, under the Ports (COM & LPT) section and remember you shouldn't have anything referring to a MTK device in there - ie like MTK USB Port (Com 3) ? (If you have it needs uninstalling)
(3) Seems obvious I know but you are connecting your phone and using FlashTools when your Windows Driver Enforcement is disabled? ( Literally restarting with advanced options & choosng Disbale Driver Enforcement) Many users think once you have installed the driver you can use it with Windows Drivers enforcement enabled, but you have to be in disabled mode.
Finally if you doubled checked all of those, then maybe try a different version of FlashTools (worth a try) and also try running FlashTools as Administrator when you open it - good luck