[Q] Computer wont recognize device. - Verizon Samsung Galaxy S 4

My computer won't recognize my gs4. I have the latest drivers installed and have re-installed many times. The only thing it does when I plug it in is charge. It sometimes says windows is searching for the latest driver when I plug it in, but it then it then says it was unplugged. ODIN did manage recognize it once and that was enough for me too root it and then flash the stock kernel back on. My phone then soft-bricked at the padlock after some rom flashing and I had to go to my friends house to flash it back to stock. Is there anything else I can do?

Am I the only one with this problem?

Does it give you the error "USB device not recognized"? If so there are some fixes for it. I fixed my friends when I sold him my S3. His PC did it.

Yes, a couple of times it did that. Now it just does nothing.

If you try and remove the device from your device manager does it do anything?
Right click on computer and go to properties to get to the device manager.

What would it be named? I looked through all the usb stuff and everything else and couldn't find anything that would be my device.

d03p3yy said:
What would it be named? I looked through all the usb stuff and everything else and couldn't find anything that would be my device.
Click to expand...
Click to collapse
It would be any device with a yellow Triangle and an Exclamation point on it. Also uninstall KIES and your Samsung USB drivers, then reboot. Get updated USB drivers from the S4 link in my signature.

It did the same thing and game me the unknown device thing. It also said that the device malfunctioned. I guess ill just try again.

d03p3yy said:
It did the same thing and game me the unknown device thing. It also said that the device malfunctioned. I guess ill just try again.
Click to expand...
Click to collapse
Ok let's try this fix first.
1. Remove phone from PC and shutdown and remove battery to shut off phone.
2. Plug USB cable into PC and phone.
3. Put battery back in and boot phone but…
4. As the phone boots, hold down Volume up and down and don't let go until you see you are in safe mode on the phone. It should say safe mode on the front screen.
5. This should reboot your phone into download mode and install drivers that are needed.
6. Your PC will indicate and recognize the phone.
7. Now if you check the notification drop down on your phone you should see USB/MTP options there in the notification area. MTP should be checked.

Still no luck. Maybe later I will re-install windows or just re install every driver on my computer.

The other fix to try is listed below.
1. Uninstall any previous instance of Kies/USB driver
2. Download the latest Kies, specific to your S3.
3. Download Samsung USB drivers 1.4.6.0 (I've tried newer versions but they all failed)
4. REBOOT
5. Disconnect from internet (VERY IMPORTANT!!! - forcing Windows to install local drivers ONLY)
6. With the phone disconnected, install Kies + USB drivers downloaded in steps 2,3
7. Connect the phone and let Windows install the drivers.
8. Reestablish the internet connection.
---------- Post added at 08:33 PM ---------- Previous post was at 08:31 PM ----------
If that doesn't work PM my your system specs IE RAM, CPU, and HDD Space and current OS.

The computer doesn't do anything when I plug the phone in. The only thing that starts to happen is that the phone starts charging.

d03p3yy said:
The computer doesn't do anything when I plug the phone in. The only thing that starts to happen is that the phone starts charging.
Click to expand...
Click to collapse
Send me the PM with the requested info.

I'm not really requesting anymore info. I am just going to re install windows because I have done so much stuff to this install that it is time for a new one.

Bump
Any luck? My computer won't recognize my phone either anymore.

PeterifficX said:
Bump
Any luck? My computer won't recognize my phone either anymore.
Click to expand...
Click to collapse
have you done the simpliest thing like reboot your computer?

PeterifficX said:
Bump
Any luck? My computer won't recognize my phone either anymore.
Click to expand...
Click to collapse
My experience with the "Device Malfunctioned" thing was due to a bad cable. It would charge, but wouldn't allow me to connect.
You might also try a different USB port on your computer. Often times the connectors on the back of a desktop system, which are hardwired to the motherboard, work more reliably than the front ones.

Related

Hero USB Connection Not Recognized

Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.

Is it possible to have a "corrupted" download mode

I managed to enter the download mode using a usb jig. But Odin would not detect the phone at all, PC recognize the phone as "unknown device".
I tried all the drivers, different ports, different pc... no go. Phone stuck at download mode.
I don't have a system right now, can't boot into any OS (formatted system to get out of MIUI using CWM previously). So is it possible to have a "corrupted" download mode? The screen says download, but internally something else is happening?
Unknown device means bad drivers.
Sent from my SGH-T959 using xda premium
Yeah it's bad drivers. You can try these here... http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
It isn't an issue with your phone as I've been able to use Odin to get out of countless bricks.
Sent from my SGH-T959 (Samsung Vibrant)
did you try uninstall and reinstalling ODIN. Sometimes ODIN is retarded like that. However, it does sound like you are having a bad drivers issue.....like the guys above me stated.
I tried the softpedia driver v1.345...
I tried the newest July 2011 1.4.2.2 driver
Nothing works
Is there a repair center that accept samsung vibrant in Canada?
tried odin 1.3, 1.7, 1.85, none works
maybe the internal ram or rom is broken?
Try this.
1. Disconnect phone from computer. (No need to turn it off, just unplug it.)
2. Install these drivers: http://www.mediafire.com/?1c3ca4117bm43n6
3. Connect phone.
4. Should recognize it now.
theexel said:
Try this.
1. Disconnect phone from computer. (No need to turn it off, just unplug it.)
2. Install these drivers: http://www.mediafire.com/?1c3ca4117bm43n6
3. Connect phone.
4. Should recognize it now.
Click to expand...
Click to collapse
Doesn't work...
Tried heimdall as well, can't recognize the phone... no vendor id or product id
Going to try a few repair shops tomorrow
Tried Odin on the same computer with same driver that worked before... but now it doesn't ... so it must be the phone
When power on the phone, it would stuck at he vibrant logo. Can't get into recovery. Only way to get it to somewhere is using a usb jig to get it to download mode. After that, nothing works so far. Sometimes the computer freezes when plug in with download mode.
same problem, phone wont recognize device, tried just about every driver, was coming off miui, pc sometimes freezes then usb device malfunction bubble message, phones running but went from 85% battery to 27 in a coupla hours of setting. If i download a 2.2 rom through rom manager, and flash manually, will it brick? cant reflash clockworkmod for vibrant, rom manager doesnt offer it, only vibrant mtd.
Sugartibbs said:
same problem, phone wont recognize device, tried just about every driver, was coming off miui, pc sometimes freezes then usb device malfunction bubble message, phones running but went from 85% battery to 27 in a coupla hours of setting. If i download a 2.2 rom through rom manager, and flash manually, will it brick? cant reflash clockworkmod for vibrant, rom manager doesnt offer it, only vibrant mtd.
Click to expand...
Click to collapse
at least you can still boot...make phone calls and stuff
cherish what you have...
This is just getting worse...
USB jig can't start download mode anymore, instead it goes to the vibrant logo and stays there.
I have officially bricked the phone.
RIP...
Nope, we have the same problem, your still booting, what rom were you running,
Sugartibbs said:
Nope, we have the same problem, your still booting, what rom were you running,
Click to expand...
Click to collapse
I was running MIUI LE 5
Its driver/ phone recognition, the answer is on an xda thread somewhere, i was on miui nb, samsung drivers dont work anymore, ive heard nexus one drivers might do it ill post if it works.
Correct
If you are on Miui or CM7 the Samsung drivers are useless. You need to install the Nexus Google drivers.
Download the android sdk kit (Google it). Thru the kit install the drivers. Once installed plug in phone and thru the windows device manager change the drivers to the Google Nexus ones (somewhere in program files android sdk).
---------- Post added at 03:56 AM ---------- Previous post was at 03:51 AM ----------
Found it:
Q: Where can I get the Nexus S drivers?
A: Download and install the Android SDK HERE then download "Google USB Driver package, revision X"
Once downloaded, right click on "Computer", "Manage", "Device Manager", "Nexus S", "Update Driver Software", and point it to wherever you isntalled the SDK
Moped_Ryder said:
Correct
If you are on Miui or CM7 the Samsung drivers are useless. You need to install the Nexus Google drivers.
Download the android sdk kit (Google it). Thru the kit install the drivers. Once installed plug in phone and thru the windows device manager change the drivers to the Google Nexus ones (somewhere in program files android sdk).
---------- Post added at 03:56 AM ---------- Previous post was at 03:51 AM ----------
Found it:
Q: Where can I get the Nexus S drivers?
A: Download and install the Android SDK HERE then download "Google USB Driver package, revision X"
Once downloaded, right click on "Computer", "Manage", "Device Manager", "Nexus S", "Update Driver Software", and point it to wherever you isntalled the SDK
Click to expand...
Click to collapse
The thing is I used to be able to get into download mode with the jig, now i can't... Maybe I drained the battery?
forest2087 said:
The thing is I used to be able to get into download mode with the jig, now i can't... Maybe I drained the battery?
Click to expand...
Click to collapse
That could be. Try leaving the phone on the charger for a while then try using the JIG again. It should start going into download mode again.
N00B_IN_N33D said:
That could be. Try leaving the phone on the charger for a while then try using the JIG again. It should start going into download mode again.
Click to expand...
Click to collapse
If i leave it on the charger, it automatically goes to the vibrant logo screen.
And after a while, the cpu would be hot, but not the battery...
Oh i just had that problem yesterday. Get the Nexus S drivers. For some reason whenever coming off MIUI you need the Nexus drivers on ur pc, NOT THE VIBRANT ONES.
http://www.youtube.com/watch?v=19AEbiWYULE
There^ thats the video tutorial i used and it worked for me. Good luck.
Btw, have you tried getting into download mode my removing you battery, plugging the usb into your PC and the phone. Press both volume buttons while it is plugged into PC and then place battery all while holding the volume buttons. It should go into download mode.

[Q] Windows Not Recognizing Device

Hi guys, was having a few problems with my phone and decided that I'd flash the stock ROM again.
Went into ODIN as you do, and as I was flashing the stock ROM, for some reason or another I heard the disconnect/reconnect noise that Windows makes when you remove a device then FAIL came up in ODIN.
Now my phone's stuck with a phone connecting to a computer on the charge screen, it can't go into recovery mode but it can go into download mode.
Tried connecting it to my PC in download mode, and even though I've got the Samsung USB Drivers installed I get the 'USB Device Not Recognized' message, which means I can't flash the stock ROM in ODIN anymore.
Does anyone have any advice? Thank you.
JoshS2 said:
Hi guys, was having a few problems with my phone and decided that I'd flash the stock ROM again.
Went into ODIN as you do, and as I was flashing the stock ROM, for some reason or another I heard the disconnect/reconnect noise that Windows makes when you remove a device then FAIL came up in ODIN.
Now my phone's stuck with a phone connecting to a computer on the charge screen, it can't go into recovery mode but it can go into download mode.
Tried connecting it to my PC in download mode, and even though I've got the Samsung USB Drivers installed I get the 'USB Device Not Recognized' message, which means I can't flash the stock ROM in ODIN anymore.
Does anyone have any advice? Thank you.
Click to expand...
Click to collapse
Try installing samsung kies. The usb drivers are included.
princeownt said:
Try installing samsung kies. The usb drivers are included.
Click to expand...
Click to collapse
I have it installed, and I installed the USB drivers from the soft bricked sticky in this section. Neither have helped.
Hi!
Hi, you guys install ADB on your system? And also USB debugging mode on the phone?
Should be turned on which can be done by going to Settings>Applications>Development and select USB debugging.
Try this, for me its works
MafiaDroid said:
Hi, you guys install ADB on your system? And also USB debugging mode on the phone?
Should be turned on which can be done by going to Settings>Applications>Development and select USB debugging.
Try this, for me its works
Click to expand...
Click to collapse
I can't even turn the phone on at the moment. Only thing I can do is go into Download mode.
Help
Try this, take out the battery, then press and hold the ON button for 7-10 seconds (the longer the better). Reinsert the battery, then press ON button to start it. This is a soft reset, and wipes the temporary memory and empties all remaining power in the circuits. This helps on many phones and even laptops that won't start properly or show anything on screen.
If this does not work, try the next step. Again, do as above. But after inserting the battery, do not turn the phone on, but press and hold the ON button and the HOME button at the same time for 7-10 seconds. This is a hard reset, and works best if done after a soft reset. Just be sure the battery has at least some juice in it and isn't empty. If possible, try with another battery if this does not work.
Hope this helps!
Try going to device manager, you will probably find your device as an unrecognized device, uninstall the drivers, unplug and then plug it again and see.
if the prblm is hard then do a fresh installation of kies,device etec etc.....but if u have ur device in the device list on pc then first uninstall it...if possible try recovery mode and reset...
I tried everything you guys have suggested and none of that worked. Anyone else got any ideas?
Try everything (and I mean everything) on the following list. Given the problems you've had & that you've already tried some of these things, I'd try another PC. And if it doesn't work first go on another PC, then go thru the list & try everything on the 2nd PC.
*Ensure Kies & it's processes aren't running in Windoze task manager. Kill them if they are.
*Try different USB ports; you must be using a 'powered' or mainboard port.
*Try different USB cables (particularly the cable that came with the phone if you're not using it now)
*Try different versions of Odin (search on here/Google)
*Uninstall Kies, reboot, redownload & reinstall it, reboot, try the flash again. Also run Windoze Update.
*And if all this fails, try a different PC.
Tried all the above and a different PC.
It didn't work. I could fix the phone if the computer would pick up that the phone's connected - it just doesn't.
Total Removal of KIES including registry entries .
Reboot PC install a new copy of Kies .
Phone backup data and factory reset .
Set phone to USB storage mode using the Samsung cable connect to PC and wait for Windows to find USB drivers .Remove cable reboot phone .
Start Kies connect with cable wait for Kies to find the phone .
Note USB Debugging OFF and cable connects to a direct motherboard port only .
Nothing then only further suggestion would be to Format the PC and start over with a clean Windows install .
jje
I can't turn the phone on, it's stuck on the phone, triangle, PC screen.
I've tried fresh installs on three different PC's.
JoshS2 said:
I can't turn the phone on, it's stuck on the phone, triangle, PC screen.
I've tried fresh installs on three different PC's.
Click to expand...
Click to collapse
That's a forced download mode.
Try a blind flash to a stock firmware from Odin while connected to your computer with the phone on this screen. Even if Odin doesn't seem to register that it's connected. I've heard of at least one person this worked for.
At this point, you really have nothing to lose by trying this.
Bit of an update, I plugged it in again and it installed some drivers and ODIN picked it up. Only for it to disconnect a few moments later, now it keeps disconnecting and reconnecting over and over but ODIN's not picking it up.
JoshS2 said:
Bit of an update, I plugged it in again and it installed some drivers and ODIN picked it up. Only for it to disconnect a few moments later, now it keeps disconnecting and reconnecting over and over but ODIN's not picking it up.
Click to expand...
Click to collapse
I know you said you tried a different cable, but that sounds suspiciously like a bad cable.
It's not the cable, thanks any way.
Update 2: I managed to get it to connect long enough to flash the stock Kernel. Still didn't reboot. Then I connected it again and flashed the stock ROM, which bricked it again. Then I flashed the stock kernel and it works!
However, there is a problem:
When the phone gets turned off, it constantly shows the charging battery icon with warning triangle and a thermostat next to it. I can't turn the phone on because of this unless I go into Recovery mode and reboot system.
Any ideas? Thanks.
JoshS2 said:
It's not the cable, thanks any way.
Update 2: I managed to get it to connect long enough to flash the stock Kernel. Still didn't reboot. Then I connected it again and flashed the stock ROM, which bricked it again. Then I flashed the stock kernel and it works!
However, there is a problem:
When the phone gets turned off, it constantly shows the charging battery icon with warning triangle and a thermostat next to it. I can't turn the phone on because of this unless I go into Recovery mode and reboot system.
Any ideas? Thanks.
Click to expand...
Click to collapse
Now this sounds like a faulty/dirty/bad usb port.
ctomgee said:
Now this sounds like a faulty/dirty/bad usb port.
Click to expand...
Click to collapse
This was my original thought and my reasoning for flashing a stock ROM in the first place!
JoshS2 said:
This was my original thought and my reasoning for flashing a stock ROM in the first place!
Click to expand...
Click to collapse
I in no way recommend this, and not sure I would do it if I ever started having this issue...
BUT - I have heard that some people faced with this condition have fixed it by physically moving the small wafer board inside the USB port with a precision screwdriver (gently!) to a more "centered" position.
If that doesn't work, look at replacing that part. Either via warranty service if you still have it, or a service center.

[Q] PC wont recognize

my phone will not be recognized by the computer no matter what i do. It recognizes my friends i777 just fine in odin and as a storage device so it isnt my drivers. With mine it only makes the connection sound and says device drivers failed to install. I am running shostock 3, philz kernel and windows 7. I have tried everything and i am out of ideas, please help. thanks
Install Kies fresh, install android sdk and update it, reboot, try different usb ports.
Also u have to disable usb debugging and let it install those drivers, enable it and let it install those drivers and boot into download mode and do a regular reboot and let it install those. Always worked for me after following those steps.
If he's friends phones works. Then I think it's the phone usb. My own phone has the same issues but my usb on phone is messed up. Says charging while its not chargin and that happens I get the whole Device not recognize and fail to install. Try cleaning your usb with 99% Isopropyl of the instructions above this post don't work out.
chibixzero said:
If he's friends phones works. Then I think it's the phone usb. My own phone has the same issues but my usb on phone is messed up. Says charging while its not chargin and that happens I get the whole Device not recognize and fail to install. Try cleaning your usb with 99% Isopropyl of the instructions above this post don't work out.
Click to expand...
Click to collapse
I will try this. I appreciate the help
I tried the suggestions.....
I downloaded the samsung drivers correctly because my pc recognizes any other samsung but no matter what i've tried it says usb device not recognized for my galaxy. Im stuck in a boot loop and the only thing i can access is download mode when i plug it in the computer. I can't access anything with the battery in, it just flashes the galaxy logo over and over. Thank you for you time in advance

Galaxy s3 i9300 only charging via usb but not mounting

Bro's I have a galaxy s3 32gb gt i9300 with stock 4.1.2. When I connect the phone to my laptop via usb (laptop is also Samsung) I hear a beep sound on the cellphone and it begins to charge. However, I see no options and no usb connected 3 pin symbol in the panel of phone and nor is there any other option like mount cellphone etc. I do have latest version of Kies installed on my laptop but even that shows no device connected. Please help guys I have spent a bunch of hrs trying to figure out how to get it going but eventually had to register on this forum for help :silly:
Tried a different cable? Usb uses fewer pins to charge than to connect to a pc. Perhaps the cable is damaged (or usb socket).
Sent from my GT-I9300 using Tapatalk 2
Much thanks for the quick reply.... No I don't think the port or the usb is damaged. Further, I'm using the stock usb cable provided with the phone. Any other suggestions?
Ionous said:
Much thanks for the quick reply.... No I don't think the port or the usb is damaged. Further, I'm using the stock usb cable provided with the phone. Any other suggestions?
Click to expand...
Click to collapse
And yes tried different usb cable, plugged it to different pc's, manually downloaded drivers from Samsung but still the dawn thing doesn't work
Edit: just now tried connecting a different cellphone using s3's usb cable on the same usb port and that works fine. So I guess that confirms both the cable and the port are fine
By port, I meant the one on your s3...
Check its clear. If it is, factory reset. If its still a problem, send for repair
Sent from my GT-I9300 using Tapatalk 2
rootSU said:
By port, I meant the one on your s3...
Check its clear. If it is, factory reset. If its still a problem, send for repair
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
I'm sorry for my quick scan on the thread if I miss something.
Maybe you should try go into recovery and mount USB in there to see what happens or try download mode as well (in this case, with download mode you can see whether USB works or not, if it works then means maybe problem with ROM, so you don't have to send to repair because software issue is not really a issue here, and if it doesn't, then download flash won't start so won't affect on your warranty for flash counts )
Sent from my GT-I9300 using xda premium
I had this problem before with a new brand cable, i just solved the problem buyin a usn charger for Cielo cards.
amazing.
Solved
I tried everything possible....
uninstall drivers. reboot laptop. install drivers. reboot laptop. plug in phone. no sucess.
put phone in download mode and plugged in. no success.
tried on different laptop running Windows 8 and Windows XP. Still no success.
Then i read about this somewhere...
said uninstall drivers. reboot laptop. install drivers. reboot. make sure USB debugging is OFF. Plug in phone. Switch ON USB debugging. Laptop should now detect the phone. But that didnt happen either. No success again.
Also read....
Go to phone dialer.... dial *#7284# to access PhoneUtil > "Qualcomm USB Settings" > set it to "MTP + ADB" .... phone will reboot. Then connect via USB and everything will be ok.
Unfortunately....
dialing *#7284# to access PhoneUtil did not show me Qualcomm USB setting.
It gave me 2 options:
UART> Modem or PDA (here Modem was selected for me by default)
and
USB> Modem or PDA (here Modem was selected for me by default)
I left UART as Modem itself.... but changed USB to PDA. Then click "SAVE and RESET" button.
My phone then rebooted. Once my phone rebooted and i was on lock screen/home screen.... i connected the USB to my phone and voila... my laptop detected my phone as GT-i9300 and show both my SDcard and extCard :good:
Give it a shot and lemme know....
I have same problem. I tried 3 diferent usb cables, two original, 3 computers and nothing. I used MTP few days ago and now nothing in options, just cahrge. I tried factory reset, clean cache, usb debuging on/of, in download mode too... Reinstaled Kies and drivers. I cleaned usb but still nothing. I tried secret code but not have option ADB+MTP. Any help? Sory for my english
webmar said:
I have same problem. I tried 3 diferent usb cables, two original, 3 computers and nothing. I used MTP few days ago and now nothing in options, just cahrge. I tried factory reset, clean cache, usb debuging on/of, in download mode too... Reinstaled Kies and drivers. I cleaned usb but still nothing. I tried secret code but not have option ADB+MTP. Any help? Sory for my english
Click to expand...
Click to collapse
Does #*7284# give you the following:
------—-—-------------
UART
-Modem <--- selected by default
-PDA
USB
-modem
-PDA <--- selected by default
???
If under USB, modem is selected by default, then change and select PDA.
Leave UART value to remain as modem itself. No charge here
Or worse comes to worse...
While keeping phone connected to laptop, enable USB debugging and see what happens.
keneth_c said:
Does #*7284# give you the following:
------—-—-------------
UART
-Modem <--- selected by default
-PDA
USB
-modem
-PDA <--- selected by default
???
If under USB, modem is selected by default, then change and select PDA.
Leave UART value to remain as modem itself. No charge here
Or worse comes to worse...
While keeping phone connected to laptop, enable USB debugging and see what happens.
Click to expand...
Click to collapse
Yes, I tried with that settings and not work, also try to change and same. USB debugging on nothing...
webmar said:
Yes, I tried with that settings and not work, also try to change and same. USB debugging on nothing...
Click to expand...
Click to collapse
OK...
So at the moment your PhoneUtil settings are UART>Modem and USB>PDA right? Leave it at this setting.
Now with the phone connected to you computer... Go to device manager and Uninstall any Samsung drivers that u would see in Device Manager (Windows). If you see anything like adb drivers then also Uninstall. If you have any other phone drivers (Nexus, LG etc), Uninstall those as well. Also from Control Panel>Uninstall a Program, Uninstall any USB drivers programs that u would see in the list.
Once u are certain you have Uninstalled all phone & adb USB drivers. Also Uninstall Kies completely. You might also need to disable Windows auto driver installer. Reboot ur laptop / computer.
Once computer reboots... Google for Samsung USB drivers for mobile phone. The version I used was v1.5.27. You can try with any version. Some people have had the best luck with v1.4.60. Install the drivers and reboot the system again.
Switch off ur phone. And go to download mode.
Then connect ur phone to the computer via USB cable and see what happens? Look in Device Manager again and see what is showing. Also try using a USB 2.0 port for best results.
Once done... Unplug the phone... Get out of download mode.... (u can simply put the battery out of the phone)... Or long press the power button... Let the phone restart. Plug the phone again to the computer and see what happens?
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
---------- Post added at 07:58 AM ---------- Previous post was at 07:55 AM ----------
keneth_c said:
OK...
So at the moment your PhoneUtil settings are UART>Modem and USB>PDA right? Leave it at this setting.
Now with the phone connected to you computer... Go to device manager and Uninstall any Samsung drivers that u would see in Device Manager (Windows). If you see anything like adb drivers then also Uninstall. If you have any other phone drivers (Nexus, LG etc), Uninstall those as well. Also from Control Panel>Uninstall a Program, Uninstall any USB drivers programs that u would see in the list.
Once u are certain you have Uninstalled all phone & adb USB drivers. Also Uninstall Kies completely. You might also need to disable Windows auto driver installer. Reboot ur laptop / computer.
Once computer reboots... Google for Samsung USB drivers for mobile phone. The version I used was v1.5.27. You can try with any version. Some people have had the best luck with v1.4.60. Install the drivers and reboot the system again.
Switch off ur phone. And go to download mode.
Then connect ur phone to the computer via USB cable and see what happens? Look in Device Manager again and see what is showing. Also try using a USB 2.0 port for best results.
Once done... Unplug the phone... Get out of download mode.... (u can simply put the battery out of the phone)... Or long press the power button... Let the phone restart. Plug the phone again to the computer and see what happens?
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
Click to expand...
Click to collapse
Oh and make sure USB debugging is Off when doing the above. USB debugging should always be Off... At least till ur pc detects ur phone.
Have the drivers installed on ur system before u are troubleshooting.
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
I'm facing same problem..
I have Korean version of S3 SHV-E210S..
Android version 4.1.2
Baseband version I9300ZCLK2
I've installed samsung usb driver, kies, and even adb driver installer..
But it doesn't help me at all..
Then i go to his thread, i tried to dial *#7284#, but nothing happen..
I've put it in download mode too..
And my pc can't detect my phone..
Please help me..
Sorry for my bad english..
Please read post # 12.
These are the only things I can suggest.
If all fails then your only option would be to download "Airdroid" from Play store.
It will not solve your issue but will let you transfer files to your phone at least
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
keneth_c said:
OK...
So at the moment your PhoneUtil settings are UART>Modem and USB>PDA right? Leave it at this setting.
Now with the phone connected to you computer... Go to device manager and Uninstall any Samsung drivers that u would see in Device Manager (Windows). If you see anything like adb drivers then also Uninstall. If you have any other phone drivers (Nexus, LG etc), Uninstall those as well. Also from Control Panel>Uninstall a Program, Uninstall any USB drivers programs that u would see in the list.
Once u are certain you have Uninstalled all phone & adb USB drivers. Also Uninstall Kies completely. You might also need to disable Windows auto driver installer. Reboot ur laptop / computer.
Once computer reboots... Google for Samsung USB drivers for mobile phone. The version I used was v1.5.27. You can try with any version. Some people have had the best luck with v1.4.60. Install the drivers and reboot the system again.
Switch off ur phone. And go to download mode.
Then connect ur phone to the computer via USB cable and see what happens? Look in Device Manager again and see what is showing. Also try using a USB 2.0 port for best results.
Once done... Unplug the phone... Get out of download mode.... (u can simply put the battery out of the phone)... Or long press the power button... Let the phone restart. Plug the phone again to the computer and see what happens?
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
---------- Post added at 07:58 AM ---------- Previous post was at 07:55 AM ----------
Oh and make sure USB debugging is Off when doing the above. USB debugging should always be Off... At least till ur pc detects ur phone.
Have the drivers installed on ur system before u are troubleshooting.
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
Click to expand...
Click to collapse
I tried all of that and nothing, pc just charge phone, no notification But, yesterday 2 times on charging after half hour via USB I got notification in windows: unknown hardwere or something like that ang nothing with drivers. In device manager not have anything about samsung and unknown devices.
webmar said:
I tried all of that and nothing, pc just charge phone, no notification But, yesterday 2 times on charging after half hour via USB I got notification in windows: unknown hardwere or something like that ang nothing with drivers. In device manager not have anything about samsung and unknown devices.
Click to expand...
Click to collapse
Did you download and install "Samsung USB drivers for mobile phones"? Any version should work. Make sure u install the drivers and reboot your machine.
--
Sent from my Samsung S3 (GT-i9300) using Tapatalk
Yes, instaled and reinstaled drivers and Kies.
webmar said:
Yes, instaled and reinstaled drivers and Kies.
Click to expand...
Click to collapse
In my case, post#8 works!
UART - >modem
USB - > PDA
khaaba said:
In my case, post#8 works!
UART - >modem
USB - > PDA
Click to expand...
Click to collapse
That not work for me. Selected same but not work.
webmar said:
That not work for me. Selected same but not work.
Click to expand...
Click to collapse
while saving after selecting SUB -> PDA, phone should boot automatically.
but my phone resets the both options to MODEM. I dunno why.

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