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Hi
I am having problems with my screen. Looks like the LCD is faulty. Trying to resolve with Samsung Support, but thought I would ask here if this is a known problem or if there is a simple fix.
It looks like the grayscale colors are not right, I installed a screen tester and the grayscale bars have a red tint. all other tests in the appl look ok. however pictures/video's all look like they are 16bit color and icons look like they are bleeding
Here is a picture of the problem
imageshack.us/photo/my-images/836/atab1large.jpg
Any thoughts?
Eric...
Looks like a faulty panel !
Take it back to where you bought it and have them exchange it.
Sent from my Galaxy10.1 TouchWiz/ADWex equipped Starship.
I have exactly the same problem Tablet has been bought in the United States and now I am in Europe. Samsung won't repair/replace it anywhere in Europe. Only US Samsung offered to help me but the tablet needs to be at a United States address. Now I have to send it back to someone I know.. will take months
Well my problem disappeared.... not really sure why/how, but I have been playing with different ROM's etc. and I THINK it might of been when I did a permissions repair, but...
Plus i'm 99.3% sure I had the problem before I rooted/ROM'd
Another reason to stop loading these 3rd party ROMs. I dont understand why people are installing these 3rd party ROMs to begin with. The stock ROM is by FAR the most stable and error free ROM you can use. Most of the issues people are starting threads about would have NEVER occurred if they just stuck with the stock ROM.
I get this too now. I've been pootin' around with different roms for a while, no problems. Then a few days ago while I was running GalaxyTask 8.0 the "bleeding" started slowly. First around the edges of things, but then the entire screen. The colors seem to color-cycle into the end result. I figured it might be the rom so I tried a stock one. And then I tried a complete stock reset with stock recovery and factory reset - the works. No change. It's still like this. And in the bootloader and the recovery too. Sometimes it gets moments of clarity, everything is fine, but only for a few seconds.
Busted tablet? I bought it while in the US this summer, so taking it back will be an issue. Getting a Transformer Prime late next week *fingers crossed* but still. I was hoping to sell this fully functioning :|
Example:
http://dl.dropbox.com/u/120921/IMG_20111214_214938.jpg
I had the same issue. Also bought in US while I live in Hungary. I had to send it back to my relatives who took it back to Samsung and they replaced it in warranty. Fortunately, I was travelling there by the time we got the new one and I could take it back home with me. This seems to be a weakness of the tablet. My replacement unit has been working nicely ever since.
I had the same issue with an August build stock tablet from the US.
Thankfully Samsung UK took it in for repair and ended up replacing it as it was apparently unrepairable.
My issue used to show up with 60+ minutes of continued use. I think it was thermal related as the warmer it was the quicker it seemed to develop the fault. putting it on standby for a few minutes used to clear it, but the problem would come back quickly as it was warm.
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
Jnowak1981 said:
My 10.1 is starting to develop the same issue. Never been rooted, always on a stock rom. I've never dropped it or banged it around. It also seems to start happening afternlonge usage. First imsee a few purple lines across the screen and then the entire scren turns to 8bit colors, etc. Once I turn it off and back on it goes back to normal. Annoying, especially simce I bought it 13 months ago so I'm guessing it's past the warranty period.
Sent from my GT-P7510 using Tapatalk 2
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Click to collapse
I'm with you - mine has never been rooted or tampered with. Other than getting heavy usage, I've taken perfect care of it. I've been unable to find a fix.
Ed Riverside said:
Anyone know how Samsung handles this issue if the device it out of warranty? Mine is acting up pretty bad and I haven't been able to find anything on here about repairing the issue on your own. It will be clean view for a few minutes and then the color bleeding some background effects kick in making the tablet a large paperweight. I've been looking for and excuse to get the 10.1 Note, but it sure would be nice to get a few bucks for this since it's in perfect condition... besides the screen.
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Click to collapse
If you're out of warranty you're on your own. Samsung won't repair or replace it for free.
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Ed Riverside said:
At this point I'd just like to know how to fix it and what it would cost, ballpark. I haven't been able to find anyone who's delt with it, bar throwing their tablet.
Sent from my cellular telephone that has internet connectivity.
Click to expand...
Click to collapse
My 10.1v just went.
Guys, I'm having the same issue today. And here is the fix:
1. Take out the back cover.
2. Look for the black cable that have SET printed on the end.
3. Removes both ends and then reconnect.
4. Push/rub at both ends while the screen is on. You'll notice the tint-colour of the LCD will change. Stop when it looks normal again then put a tape on top to hold the cable in that position
4. Put the cover back and enjoy your Note 10.1 again
Good luck!
I have a Samsung Galaxy S2 that is about 6 weeks old. A couple of days ago, an area of my screen became purple and is staying that way. See the right side of the attached image. (Ignore the moire patterns that are just an artifact of the photo.)
1) Any idea what could cause this? Is this a clear warranty replacement issue?
2) About warranty replacement: I purchased the phone from The Telephone Booth in Canada, on the Bell network, then rooted and unlocked it, but kept with the stock firmware. If I relock it to Bell and use a USB jig to get rid of the download count, will I have any trouble get it replaced on warranty?
Thanks for any help!
I think if you reset to stock and wipe the states with the jig you should be good to go.
How ever I would try to get a direct replacement from phone Booth as bell takes forever to fix a phone.
Sent from Samsung Galaxy S2 on TELUS.
As far as I know, there's no stock kernel available yet, so I don't know how to unroot the phone. But I'm hoping that if the download count is reset to zero and it is re-locked to Bell, then I won't have trouble...
I would opt for a direct replacement if you are within the time frame. I was able to swap handsets from best buy with a different kernel installed. I just made sure it was a stock KG2 version so that it wouldn't stick out too much or have the yellow triangle at boot. Good luck
jdchristensen said:
I have a Samsung Galaxy S2 that is about 6 weeks old. A couple of days ago, an area of my screen became purple and is staying that way. See the right side of the attached image. (Ignore the moire patterns that are just an artifact of the photo.)
1) Any idea what could cause this? Is this a clear warranty replacement issue?
2) About warranty replacement: I purchased the phone from The Telephone Booth in Canada, on the Bell network, then rooted and unlocked it, but kept with the stock firmware. If I relock it to Bell and use a USB jig to get rid of the download count, will I have any trouble get it replaced on warranty?
Thanks for any help!
Click to expand...
Click to collapse
I'd the same problem but after a night my screen became all purple.
Have you manage to make it replaced with the warranty?
pereira6david said:
I'd the same problem but after a night my screen became all purple.
Have you manage to make it replaced with the warranty?
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Click to collapse
Yes, it was repaired under warranty. But it took quite some time to get repaired.
jdchristensen said:
Yes, it was repaired under warranty. But it took quite some time to get repaired.
Click to expand...
Click to collapse
Does your screen became all dark/black after 2 days?
Mine became very dark, I cannot see nothing on the screen now...
Don't do drugs
Sent from my GT-I9100 using xda premium
pereira6david said:
Does your screen became all dark/black after 2 days?
Mine became very dark, I cannot see nothing on the screen now...
Click to expand...
Click to collapse
Mine was purple, and gradually got worse over several weeks, but was always readable.
Any idea of what the cause to this is please guys?
I dropped my phone the other day in the toilet (unused before you ask ), and fished it out as quick as possible. Took battery straight out, put in rice for a couple of nights. Put it all back together, and all working perfectly fine.
Then, the following day, I noticed a purple mark on the screen, which has a bigger portion of purple that looks like an ink mark, and then the blotching around the purple that is more like in the photo above.
Thinking it might be some damp, I returned back to rice to take out, and have it in there still, so hopefully might disappear, but doubtful...
Now, is this an LCD screen issue? How do I know what the water damage indicators look like before they show that it's had water damage (in case of possible attempt at getting done under warranty)? Are they clear to begin with, then purple hatched lines, or purple hatched to begin with and turn clear/all purple?! Any info on this would be greatly appreciated...
Thanks in advance,
David
Its looks like the screen was pinched in the drop, not a lot just sufficient to cause a purple tinge, it to do with electrical conductivity across the LCD.
Just really surprised because with the gorilla glass I thought it would have been protected - unless the pressure was from the back forward.
Well, I don't think it was the water damage, as was still the same after I took it out, and then within a day, the screen just died completely. Can't see a thing through it, yet working perfectly...
Now, to take it to pieces and see what the water damage tags are like... If ok, then need to see what I need to do to get it back to stock rom etc ... Now, any easy ways to do that without seeing the screen?
I work for a Verizon Premium Retailer and one of our display model S4's rebooted and now will boot to the screen that shows the battery charging when the phone is off, then it reboots after about 5 seconds. Hearing the phone vibrate every 5-10 seconds was getting extremely irritating so I ripped the phone off display and used Odin to do a FULL WIPE mk2 flash with the pit file. Phone STILL will not attempt to power on unless it is connected to a charging source, will not boot into recovery, and will only go the download mode. It continues to reboot constantly when plugged in as well.
I had the same problem with an s3 at a premium retailer I used to work for. I wouldn't blame the phone just yet although a full Odin flash should work is it marked as display only or a customer model just being used as a display.
Also don't mess with the display units! Where I worked I attempted to fix the s3 previously mentioned but a previous coworker had the anti theft clamps torqued to tight so I went get the tool to loosen it, set the phone down. Came back entire screen is cracked and they blamed it on me. So word of caution friend don't mess with display units unless you absolutely know what to do. But I'm sure you already knew that
Sent from my LG-D801 using xda app-developers app
saintlikesniper said:
I had the same problem with an s3 at a premium retailer I used to work for. I wouldn't blame the phone just yet although a full Odin flash should work is it marked as display only or a customer model just being used as a display.
Also don't mess with the display units! Where I worked I attempted to fix the s3 previously mentioned but a previous coworker had the anti theft clamps torqued to tight so I went get the tool to loosen it, set the phone down. Came back entire screen is cracked and they blamed it on me. So word of caution friend don't mess with display units unless you absolutely know what to do. But I'm sure you already knew that
Sent from my LG-D801 using xda app-developers app
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Click to collapse
Haha well our phone antitheft mechanism is a joke. It's only attached to the battery door and I just took that off and brought the phone in the back with me lol. But yea the phone does absolutely nothing responsive. On a side note did you enjoy working there? Only ask because the one I work at goes above and beyond how terrible I thought a business could be run. lol
maybe
A friend of mine just had a problem similar and he could only get into dwld mode, so he did just that and downloaded a update, or a new version and the phone did a update to the version he dwnlded and it was up and running perfectly... I have a problem, in the thread above, if anyone wants to weigh in... Im lost for words. Ready to buy one with a busted display and switch things around if I get no answers... Anyway, hope this may have helped...If so, give a thanks plz... Good day
I apologize if this post is in the wrong place and i'm new here..but I'm at a loss with this phone.
I'm a jackass and didn't back up the past 3 months of photos and it randomly (as far as i know) decided to stop working.
I noticed the screen looking like it was brighter overall and some discoloration and lines along the right side. At the time, I hadn't been doing out of the ordinary with the phone. Just in my pocket and working fine 5 minutes prior. After a little bit, it just went dark.
Blue light fading in and out. Nothing coming up on screen. It would charge and the orange light would come on but nothing on screen. Tried booting it into recovery mode and nothing. When plugged into my laptop, it would be recognized, but would not be accessible. Showed up under device manager but there was a problem with it (duh).
So I guess my question would be, Is there any way to recover the data? Through software or maybe repairing the phone? maybe switching one of the internal boards to a different phone? Replacing the LCD/digitizer? Also I didn't bother bringing it to the Att store yet. Seems like the people at the one close to me are incompetent at best.
I'm unsure of what to do.. If I'm totally screwed, I guess I'll chalk this one up to experience.
Any help would be greatly appreciated.
I hopped on the T-MO B1G1 deal with my brother and after a week of trying things out, we noticed every now and then our dual screen (when both screens are active) the left one glitches. Does anyone have that problem? See picture attachment for an idea. In a nutshell, this only happens when I have both screens active and multi-tasking at times where the left screen will get a glitchy lighting error.
The glitch is either a quick shut off and turn on with the left screen or it quickly changes the left screen to be bright and colorful as shown in the picture.
If anyone ran into this problem and know how to fix it, please share it! My brother's LG v60 doesn't get this dual-screen glitch as often, only once or twice for him while I'm getting it almost everyday. I'm hoping to avoid another format, I'm wondering if it's an app or setting that is not compatible with dual screen.
Thanks
*Looks like I can't post a picture yet until I get more posts in.*
Your unit is defected. Contact t-mobile for a replacement. There are videos on youtube of a few users with the same experience.
I myself haven't had issues, I've had it for a week now
Had mine since march 25th and no issues either.
Here is the video on youtube about one reviewer with a 2nd display issue
rkingsparx81 said:
Had mine since march 25th and no issues either.
Here is the video on youtube about one reviewer with a 2nd display issue
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Thanks for all the replies! It happened to my bro's LG V60 today again and so we are pretty sure both of our dual screen is defected.
I'll try with LG Promise warranty to see if I can get a replacement dual screen first, hopefully they can take care of it faster than T-Mobile. T-mobile has been giving me ****ty customer service lately, so hopefully LG can make it right.
Thanks all.
Now normally TMobile will overnight a device if you have insurance. If you don't have insurance it's a 3-5 day wait for a replacement
Wide-mode app part of this?
I ran into this with my AT&T velvet. LG replaced it and it's been working for the past week.
Question: Did you install the wide-mode for LG app? I was wondering if that might have done something to some bit of memory somewhere. It didn't claim to support the Velvet but I tried it anyway. I don't remember if that's when it started acting up. I factory-reset the phone to see if that helped but the problem kept re-occurring. I emailed the app's author but got no reply.
I figured I'd ask. I'd like to re-install the app but don't want to possibly mess things up.
Thanks,
Frank
I got the phone over the weekend and mines glitches often i when back to t mobile and they replaced my dual screen and yet again with in a hour it still glitching
try a little tape/padding between the phone bottom port and the case usb plug, its probably a connection problem, poor design, im unable to return mine so this worked great for me.
dual Screen bad connection, maybe solved with wedge?
My dual screen case has been playing up, about 90% of the time i clip on the case the screen does not work after a few minutes due to movement. it seems LG has made a bad design with the usb c connection and poga style pins at the bottom of...
forum.xda-developers.com
gary776677 said:
try a little tape/padding between the phone bottom port and the case usb plug, its probably a connection problem, poor design, im unable to return mine so this worked great for me.
dual Screen bad connection, maybe solved with wedge?
My dual screen case has been playing up, about 90% of the time i clip on the case the screen does not work after a few minutes due to movement. it seems LG has made a bad design with the usb c connection and poga style pins at the bottom of...
forum.xda-developers.com
Click to expand...
Click to collapse
I had to have my dual screen replaced. The screen would just turn green and fade out. Lg sent it in less than a week. There's no reason to resort to things like tape or stuff. All V60s are still under warranty. Just send the screen part back to lg and they will replace it.
pflatlyne said:
.... All V60s are still under warranty. Just send the screen part back to lg and they will replace it.
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Click to collapse
not sure if you have travelled much, but LG warranty isn't worldwide... i cant get back to the usa any time soon, plus im getting free top quality healthcare where i am, so gonna use it as long as i can.
gary776677 said:
try a little tape/padding between the phone bottom port and the case usb plug, its probably a connection problem, poor design, im unable to return mine so this worked great for me.
Click to expand...
Click to collapse
I'm in the same boat, and used the same solution. I have a thin metal disc that mates with a magnet to use as a stand, mount the phone, etc. (IM Stick). Installing that disc at the very bottom of the case gave the USB C connector just what it needed to mate correctly. Bonus: No interference with wireless charging!