How Do I Delete My App History Cache? - Android Q&A, Help & Troubleshooting

I'm getting pretty frustrated... my HTC One M8 is a GREAT phone, I really love it... BUT!!! I had a minor hardware issue with it and Verizon just replaced it with a 'Like New' HTC One M8 via VZ Extended Warranty. The thing is, I was going app crazy a while back and I had over 200 apps on my phone. They were very organized into folders just like I was on my home PC... true. I had apps the helped me keep it running smooth and they did fine.
When I went to do the Marshmellow update though I decided to slim-down the app count, so I used a few different apps to wipe caches, data, history, etc. I reset the phone to factory... but when it was booting up on the install it said it was optimizing 200+ apps!!! I was pretty irritated because it didn't have that from factory some why am I seeing this on a factory reset. I went into several menus and changed settings. I don't remember which ones I changed but it worked. I did the update and it now was saying at boot it was optimizing like 20 apps.
So I get the new replacement phone and have to do it all ove again but I don't remember what I did. Right out of the gate as soon as I got this phone it did the same thing. Said it was optimizing 200+ apps that weren't even on the phone. I hadn't even logged into my gmail account yet. It must be linked with my SIM card???
I don't know but I have to update this to Marshmellow now and I'd prefer to be starting with a clean slate. Anyone???
I haven't had time to search yet for this but I also am looking to root this phone (HTC One M8 Marshmellow) if anyone knows the easiest way, one-click would be great.
Thanks so much for your help!!!

Related

ROM update

Hi guys
Little help needed.. I've had the phone since Aug 09. Had loads of problems with it, but have now decided after nearly a year to update phone as I've lost all notification lights, the charging light, etc. etc. It's not a great phone at the moment!
Donwloaded latest ROM from the HTC site, plugged in phone, and it wouldn't work. Something about the abl, or acb? Wouldn't connect properly when searching etc.
Anyway round it, Tried disconnecting from net, but figure it needs the connection. But didn't work either way.
Is the latest Orange update the one to go for? Does it help the lousy signal, the frozen text messages?
When it says you lose all data, can someone clarify that for me please? Numbers, Sim card info, Phone numbers info, Pics, Music, Email set ups? etc. etc.?
Thanks
Which ROM have you tried?
If you haven't tried it yet, try the VillainROM 12 I think its pretty stable.
Hi, its the latest one for Orange on the HTC forum, but that's not the problem.
It's the fact I can't get the programme to take. It's that ab thing that keeps stopping me and the ROM just exits..
If your ROM is rooted then you shouldn't install the HTC official updates, instead look at the developers forum here and try ROMs from there. For example VillainROM 12 and many others are based on the latest official HTC update.
If your ROM is not rooted, I am not sure what the problem is. Assuming you don't want to root it, maybe you can get support either from HTC or from the shop you bought it at.
Have you got the latest HTC Sync installed?
Hi
Thanks for your replies.
No, not rooted, not anything, since I got it 12 months ago. Other than plugging into pc to transfer pics which always worked. HTC sync? Not aware of?
Never updated Rom ever, but its given me so much grief over the last year, I get maybe 2 web pages and then it freezes for ages and the green line sits for 10 mins before another page. Is that the nature of this phone? Would an update make a difference to that problem?
I downloaded few apps the other night and removed them and now all lights notifications and charging lights don't work. Typing is so laggy and painful to do. Texts won't scroll for minutes...
I just can't understand how everyone says this phone is so great?
I know its a year old now but its always been like this.
Any help much appreciated.
Install HTC Sync and you're problems should go away, though you may need to boot into fastboot and install the driver for that too for the update to work. I can describe that if necessary.
Thanks again ...
Fastboot? Lost me on that one
What does the Rom update erase?
Will try this tomorrow and see if I can get sync on there
You lose everything, but considering the problems you're having this may not be a bad thing. You can backup certain data without root access (such as texts i believe) but that is about it. Check out SMS Backup & Recovery for that. HTC Sync will do contacts (though you should really be using Google contacts by now rather than phone or sim).
Having said that you should lose nothing on your SD card, but I would format that after putting the new system on just in case (so backup to computer etc).
I'll explain fastboot if it's needed. Post back detailed error messages if you get any after installing HTC Sync.
Thank you for your help. I will attempt that when I'm at home, can't do at work.
Forgot to ask, have many others had the phone switching itself off problem? It still does this, and only when you remove battery will it switch on again. No idea why, but you can press every button and nothing doing till battery is removed. Love to know what causes that...
I'm a great ad for this phone huh.

[Q] Need help finding a ROM....

First, I have an Incredible and have done all the goodies to it, but my wife has an Eris and Im gonna need some help getting it right.
I month or so ago I rooted my wife's Eris and installed xtrSense on it because it looked closest to stock (with Sense). A couple weeks later htc mail kept force closing, over and over. Then some days it would go an entire day and not have service, while mine would when they are sitting next to each other. (by no service I mean the phone part of the smartphone did not function).
The biggest problem I am going to have in finding a ROM for this thing is she LOVES the HTC calendar widget and the HTC mail widgets. She has 2 work emails and a personal email, all of which have their own HTC mail widget.
Is there a vanilla ROM that has a widget that is similar to the HTC Mail widget?
I have been leaning towards KaosFroyo but the problem being the mail widget. I LOVE that Gingerbread theme by SicNside though!
Sorry for the long winded post!
Honestly, Ryan - instead of switching it up on her, re-download xtrSENSE, wipe, and flash it. This time, flash it TWICE just to make sure. Reboot, let it go, and then set it up with all her ****.
Once that's done, go to this thread and download the newest ERIS radio available:
http://forum.xda-developers.com/showthread.php?t=650121
Download it to the phone, rename it to "update.zip" and put it in the root, reboot to recovery, flash it, reboot, let it install, reboot, and wait for your phone to start up.
Give it a little bit - and you should be good to go.
Long answer short: no (not that I've seen), the HTC widgets are pretty darn exclusive.
elitenls said:
Honestly, Ryan - instead of switching it up on her, re-download xtrSENSE, wipe, and flash it. This time, flash it TWICE just to make sure. Reboot, let it go, and then set it up with all her ****.
Once that's done, go to this thread and download the newest ERIS radio available:
http://forum.xda-developers.com/showthread.php?t=650121
Download it to the phone, rename it to "update.zip" and put it in the root, reboot to recovery, flash it, reboot, let it install, reboot, and wait for your phone to start up.
Give it a little bit - and you should be good to go.
Long answer short: no (not that I've seen), the HTC widgets are pretty darn exclusive.
Click to expand...
Click to collapse
Thanks very much for the reply. One question though, why install it twice?
Flash it twice just to be sure. It gets rid of any stray files from the old stuff
Sent from my FroyoEris using XDA App
RyanTX said:
Thanks very much for the reply. One question though, why install it twice?
Click to expand...
Click to collapse
Only needed if the phone suffers from OCD: Obsessive-Compulsive Disorder.
Complete and utter BS voodo - computers are deterministic. Sort of like saying you will do a better job at work today if you drive there three or four times "just to make sure".
The suggestion the first responder provided is no different than if you simply performed a "wipe data/factory reset" in Amon_RA.
What you really ought to try is clearing the data store for a few selected apps (Settings -> Applications -> Manage applications), rather than nuking all the user data and settings and starting all over. You might even consider making a backup so you can make several attempts at it if something doesn't work out as you expect.
Thanks for the replies.
I always nandroid before doing a ROM, especially on her phone. I just dont get why all of a sudden she had an "x" over the signal bars on her phone for an entire day, then all of a sudden it started working again. Also the htc mail force closing literally every 10 seconds.
Is there a way to backup all of her home screens, then wipe, then install xtrSense again? It takes forever to re-set up all of her screens since they are all full.
RyanTX said:
Thanks for the replies.
I always nandroid before doing a ROM, especially on her phone. I just dont get why all of a sudden she had an "x" over the signal bars on her phone for an entire day, then all of a sudden it started working again. Also the htc mail force closing literally every 10 seconds.
Is there a way to backup all of her home screens, then wipe, then install xtrSense again? It takes forever to re-set up all of her screens since they are all full.
Click to expand...
Click to collapse
I'll admit that the signal issue is a little strange (but you didn't mention whether it comes right back after rebooting, or whether you checked to see if airplane mode had been toggled on accidentally).
Have you tried clearing the application data and cache for the HTC Mail App to see if that changes anything?
The HTC version of Sense had a thing called "Themes" that you could create - but it didn't save them to the SD card, so if you did a factory reset (or a wipe), you would lose all your themes. Kind of stupid, really; but then again, making those settings survive a ROM replacement (or factory reset) wasn't part of HTC's requirements.
I think you are kind of stuck, unless xtrSense uses a 3rd-party launcher. (For instance, ADW and Launcher Pro have means to backup your home screens) Apps, emails, contacts, bookmarks, and SMS/MMS messages can all be backed up using 3rd-Party (market) apps for those purposes, but I will agree with you - restoring a Sense ROM takes some time.
bftb0 said:
I'll admit that the signal issue is a little strange (but you didn't mention whether it comes right back after rebooting, or whether you checked to see if airplane mode had been toggled on accidentally).
Have you tried clearing the application data and cache for the HTC Mail App to see if that changes anything?
The HTC version of Sense had a thing called "Themes" that you could create - but it didn't save them to the SD card, so if you did a factory reset (or a wipe), you would lose all your themes. Kind of stupid, really; but then again, making those settings survive a ROM replacement (or factory reset) wasn't part of HTC's requirements.
I think you are kind of stuck, unless xtrSense uses a 3rd-party launcher. (For instance, ADW and Launcher Pro have means to backup your home screens) Apps, emails, contacts, bookmarks, and SMS/MMS messages can all be backed up using 3rd-Party (market) apps for those purposes, but I will agree with you - restoring a Sense ROM takes some time.
Click to expand...
Click to collapse
This should really be a reply to RyanTX, but I was lazy.
My Backup Root (free on the market - make sure and look for ROOT version, not My Backup Pro which costs $) will backup your home screens.
The only problem with any program that backs up your home screens, including Launcher Pro or ADW (at least it used to be - let me know if anything's changed) is that due to restrictions made by Google, they will NOT restore widgets, only everything else, which pretty much defeats the usefullness of the ability IMHO.
roirraW "edor" ehT said:
This should really be a reply to RyanTX, but I was lazy.
My Backup Root (free on the market - make sure and look for ROOT version, not My Backup Pro which costs $) will backup your home screens.
The only problem with any program that backs up your home screens, including Launcher Pro or ADW (at least it used to be - let me know if anything's changed) is that due to restrictions made by Google, they will NOT restore widgets, only everything else, which pretty much defeats the usefullness of the ability IMHO.
Click to expand...
Click to collapse
Even the "built in" ADW backup/restore method won't handle widgets, so maybe it is an Google API thing, I don't know. OTOH, I have 7 home pages with only 4 widgets in use, so I find that backup/restore darned handy - even if I have to fix up a few widgets manually, it still saves me plenty of time. You're right, it would be great if it worked perfectly - but a little bit (or a lot in my case) is better than nothing at all.
bftb0 said:
Even the "built in" ADW backup/restore method won't handle widgets, so maybe it is an Google API thing, I don't know. OTOH, I have 7 home pages with only 4 widgets in use, so I find that backup/restore darned handy - even if I have to fix up a few widgets manually, it still saves me plenty of time. You're right, it would be great if it worked perfectly - but a little bit (or a lot in my case) is better than nothing at all.
Click to expand...
Click to collapse
True. I guess as long as someone isn't like I used to be; I used to have 20+ widgets over several home screens. Now I like to keep things simple, I only have six things, and only on one screen, although five of the six are widgets.

[Q] screen size wrong in apps after rooting

I rooted my EVO 3d. I used the HTC unlock and TWP. I can load roms at will. I have now tried 3 different ones (viper, Miui, Synergy) and keep getting the same problem. When i open an app the screen size is all wrong. Usually the right side of the screen can be overlapped or a black bar (about half an inch) is there. I guess i could live with the smaller screen, but it also throws the touch off. If i go to click a button in the app, i have to aim above or beside where i really want to aim.
At first i thought it was the first rom i tried, but i reloaded it. no luck. So now I've tried all sorts of versions of Factory resets, wiping cache, wiping dalvik and installed 2 more roms. All of them give me the same result.
At this point I have to assume there's a setting off? or something still on the SDcard that is holding some setting? Or is this a known issue with EVO 3d rooting? I find that hard to believe or no one would be rooting as it pretty much makes apps unusable. Normal things like Facebook I think are okay, but any app I buy and load seems off.
When the apps start up, if there's a video clip or a logo splash screen, i'm fine. Once it goes into the actual app, I lose my size.
At this point I'm about to unroot and go back to Sprint factory setup, but I like the Miui Rom I have on there now and would prefer to keep it if i can fix my problem.
Sorry if this is a doulbe post, i've spent days googling this, trying to fix it myself, going through every app on my phone looking for a setting doing this and at this point I need someone's expert advice.
Thanks!
all apps or just one in particular? because some apps still arent formatted for qHD displays
Every one I've tested so far. Ones that were fine prior to rooting.
Try downloading Spareparts and uncheck compatibility mode.

[Q] serious lag all of a sudden

i have been really really happy with this phone ... until recently. stock ROM. not rooted. over the past couple weeks i've been having problems where the phone dialer doesn't find a name i type in. says "unknown recipient". then i have to click the people icon and manually find the person ... the contact list take FOREVER to launch. once i do this, it works from then on for some period of time. also when i go to read a text it says loading for a LONG time. seems like the android native apps (contacts, messaging, etc ...) is having some problems. not sure, but all this seems to be happening since installing the last OTA update.
A restart of the phone fixes the problem but only for a short period of time. any help would be appreciated.
Wipe phone completely. Start over. Should fix your errors
Sent from my ADR6425LVW using xda premium
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
I'm rooted running meanrom4.4 the built in ota updater makes things really easy if you don't want to have to keep up with the new rom versions. You just download right on your phone like you would... An ota
Sent from my AT100 using xda app-developers app
wolfeyes30 said:
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
One of us...one of us....one of us
The phones performance between stock and rooted MeanRom 4.4 is like night and day. HTC should be embarrassed for the way the phone runs in stock condition, it really boggles the mind given its hardware.
Anything that doesn't work with Meanrom?
Sent from my EVO using Tapatalk 2
notch8 said:
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
Click to expand...
Click to collapse
Its really not too long of a process with the right tools. Backup apps like Titanium Backup, My Root Backup or this newer one im been using, App2zip. I use to be like you. Spent why too long setting things back up. Now i use App2zip for my user apps and flash right after i flash a new rom. Upon bootup, all my apps are there. Not recommend to do with System apps..hint hint.
I bought the Galaxy S3 two months after the EVO. EVO was driving me nuts. I kept the EVO anyway. Can never have too many devices, right?
Running Mean 4.4 rom now and its like night and day from the first two months with the EVO. New advancements from Zep with multitasking and all the incredible work from all the devs in the community, im enjoying the EVO now.
S3 for sale... Just kidding.
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
xHausx said:
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
Click to expand...
Click to collapse
Yet another reason to leave well enough alone lol
+1 for mean rom, I don't think I could go back. Part of the reason I like it besides the obvious fact that the phone runs way better the ota updater is fantastic this is the first rom I have used that has had it and probably won't go back to a rom without it. I actually have an update downloading in the background now. You deffinty should hard reset and since you have to do that anyway might as well root.
Sent from my EVO using xda premium
I was about to start a thread for the exact same problem! I too have been hesitant to root my phone out of simple laziness... Maybe I'll shoot an email to HTC and see what they say. Definitely related to the latest OTA though.
Sent from my EVO using xda app-developers app
I have had the same issue since the last OTA update, and have tried a few things with limited success. I've tried removing all contacts, and resynching, backing up and clearing the data from the messaging app, soft and hard resets.
Of everything, the soft reset seems to have cut down how often I get this bug. Interestingly, my brothers phone has about the same frequency of the issue, but neither of my parents phones have the problem.
So HTC responded and said to try rebooting into "Safe Mode" and if that doesn't work to perform a factory reset. Here's the email:
If you have backed up your information and cleared the data from Phone, Messages, Contact Storage, and Dialer Storage, but you still have this issue, I would then recommend that you test your Evo 4G LTE in safe mode. This will disable third party apps and processes from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put your Evo 4G LTE into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
Go into settings>power and uncheck Fastboot, then power off your phone.
With the phone powered off, press the Power key on your device.
When you see the first load screen, press & hold Volume Down key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If you can access these apps fine in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again.
If the issue persists in safe mode, I would then recommend that you back up your data and perform a factory reset. If you would like assistance with backing up your data, please let me know and I will walk you through this process. The reset will restore the phone to a "like new" state. All personal data such as emails, text messages, internet bookmarks, photos, videos, music, documents, settings, call history, market apps, and any contacts and calendar entries that have not been backed up to a PC or server will be erased. Data on the SD card is not affected by the reset.
To reset your Evo 4G LTE, use the following method :
***If you use Google Wallet, please perform these steps before you perform the reset***
-Open Google Wallet application
-Tap on Menu
-Tap on Settings
-Tap on Reset Google Wallet
1. With the device turned off, press and hold the Volume Down button. While continuing to hold this, press and release the Power Button.
2. When the factory reset menu appears, then release the Volume Down button.
3. Use the Volume Down button again to highlight FACTORY RESET, and then press the Power Button to select it.
I hope that these steps help you to gain access to these apps properly again, Stephen, and I hope you have a great day!
Click to expand...
Click to collapse
Im going to have to disagree with people and say, being stock along with all the updates have really improved my experience with sense 4. I've owned this phone since launch and really hated its performance. I eventually sold it and got a GS3 for 2 months and now I eventually want Galaxy Note 2. Anyways I sold the GS3 in a attempt to raise money for the note 2 but came across a great deal on a stock white Evo, which i now own. Let me tell you. This baby is silky smooth in stock form, much better than anything I've been flashing.
Sent from my EVO using xda premium
here's what HTC told me to do ... it may have made some improvement ... time will tell.
~~~~~~~~~~~~~
It's definitely no fun when your phone stops working as expected, and I'll be glad to help you get your phone back in working order! To best assist you I'll need to know what phone you have, but from your description it appears you have an Android powered phone. With this is mind I believe that we should try wiping the phone's cache partition. For your convenience I've attached a document that details how to perform the wipe. This does not delete any critical data from your phone like contacts, so you don't have to worry about losing any data. If this does not correct the concern please let me know, and also include the serial number for your phone so we can research the situation more deeply. Thank you for being a member of the HTC community, and I hope you have a wonderful afternoon!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Joseph
HTC
It appears that clearing caches/app data doesn't help with the problem, but rebooting into safe mode (press and hold vol down during the splash screen) does fix it. I believe this means that there is a 3rd party app causing the problem. Now to start uninstalling apps till the problem fixes itself. Ugh. Considering the problem doesn't occur half the time this will be a difficult process... Anybody have any suggestions on how to quickly figure out which app is causing this aside from uninstalling them one by one?
Check for cpu hogs
It sounds like u may have a cpu hog or a poorly written app. U might be able to tell what it is by checking your battery usage. Setting ngs/battery/battery usage
Biggest usage should be screen and android system ect.
If not, there may be a some apps to check that for u.
but if it comes to it, after the factory reset, start with the necessary apps, stock plus Google apps. After that do ur widgets, wait a few hours, add a few more, and wait.
This way u can limit new processes and boil it down to a few.
Good luck
Interested to see what app you are using that's causing issues. Good luck as well.

The strange case of recurring malware

Ok first let me tell you guys that i have never seen this problem before and all of a sudden TODAY I saw it in two unrelated phones, one huawey ascend 530 something , and the other one a no brand chinese dual sim note 3 or note 4 knockoff , bot phones where stock , and users dont even know what rooting is, let alone custom roms.
The problem was popups , lots of them , some with pr0n ads, others with "security software" ads, some more for games, this popups started as soon as the phone booted, no need to enter a browser or app at all, then it started downloading some more apps with weird names (weird as apparently random garbage names), and some other apps for coupons, games, launchers etc, tons of crap, every time one finished downloading it was asking for which method to use for installation :google verification or something else I think "package installer" that i don't remember now, but that I know both are legit apps from android to install stuff, of course I said no every time but it just kept asking so I figured I will factory reset this because I have no time but he is a friend so I need to help him, but have not much time so I thought that was the best thing to do.
WRONG, after factory reset (from settings menu) popups where still there, so I just figured I would do it from recovery screen, and I did, ... surprise, popups still there and also the downloading notifications of more unknown apps, as I said before some of them had names like games or security software, other were just random gibberish, sometimes an app with chinesse name crashed (force stop) , when I saw that the first time I immediately knew it was some chinesse malware crap, ok I guessed maybe the sdcard had something sticky on it , hidden partition or something, so I removed it, and reset again, ... problem persists, oh and let me tell you, this problem showed up immediately after boot, I didn't even have the chance to register a google account, so crap was not coming from a google sync data or or synced apps or browsers or something , well then I had the idea of turning off the wifi and see if they stop, some of the popups opened browser pages and other popups just opened by themselves as if it was from an already installed app.
results: the damn thing turned wifi ON by itself to keep downloading their ****y apps, so I just deleted the saved wifi networks, and the damn thing started using the mobile data to keep doing its stuff (it even turned data on).
There was only one 2 things left to do, either try to root the phone and dive in the apps to try and remove any suspicious ones, or reflash with stock.
Well I had to leave by that time and told my friend i would like to help him, but it would have to be some other time, coz I know how hard it is to try and find a rom for an unknown chinese manufacturer even if I find one, trying to figure out the links in chinesse pages I doubt it would be an exact match (had done that before, so I know its difficult and takes many hours of your time) it had JB on it.
Then I arrived to work and a coworker asked if I could help him , it was a Huawei ascend G527-U081. exact same symptoms and behavior, ok so again I did factory resets blah blah erase sdcard etc etc, same results malware persisted, but in this case, it took me less than 5 mins to find the stock rom at huawey support page, downloaded it, did update via sdcard, and VOILA FIXED.
So someone who knows more about how could this infection happen can take some time and try to explain me?
My uneducated guess is that some side-loaded app or downloaded app from the webpages ads or something like that got ROOT access to the phone internally or even rooted the phone with their own root renamed app, and somehow put themselves in the system partition or the place where the factory apps are installed from, i guess that's why only a full flash fixed it.
Could that be it?
I hope no one here gets that crap, I have never had any malware in any of my phones and I am even surprised and wonder what people can possible do to get infected that bad, lol, I don't think I could even on purpose, but then again, having an adaway app takes most of the dangerous ads away so no risk clicking them by mistake.
Hi,
By any chance did you save the apks that were the cause of this as I would like to decompile and test them under a VM maybe we could take them offline or attempt to get a warning out there.
BioT3rm said:
Hi,
By any chance did you save the apks that were the cause of this as I would like to decompile and test them under a VM maybe we could take them offline or attempt to get a warning out there.
Click to expand...
Click to collapse
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
arana1 said:
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
Click to expand...
Click to collapse
I thought as much but this is the second time I've seen someone post something similar, brand new install on the phone or factory reset and mileage downloading apps, I do believe this could be a new malware out of China.
This is a common thing with Chinese devices. They mostly contain malware. This is why China based devices are not big with most of the world.
If is built into their os. You can't really remove it.
arana1 said:
I didnt find out wich apps were the cause of this, it was to many apps trying to install themselves and one popup after another from different apps.
the chinese phone still has all the crap, i wouldnt know what to give you from it
Click to expand...
Click to collapse
To my knowledge it's the one app "pornclub" that installs all those junk applications. This app somehow access the root on non-rooted phones and reinstall automatically even if you hard reset the phone. Removing this app after rooting may be helpful. This malware also appeared in ASUS Nexus tablet and other phones. So it is not linked to some specific make. People who download apps from third party sources should be careful and get them only from sites which display hash info for play store apps. Besides avoid downloading junk porn apps.
I also have a similar malaware on my note5. I did a factory reset and when I checked my chrome I had no ads but when I reconnected to my Internet I instantly started downloading galaxy apps and when I checked my chrome again I had a ad by mgid again.
---------- Post added at 04:04 PM ---------- Previous post was at 03:38 PM ----------
I scanned my phone and it said s health was a threat
Did anyone find a fix to this? Does a FW update help?
rhri3 said:
Did anyone find a fix to this? Does a FW update help?
Click to expand...
Click to collapse
I fixed the huawey "updating " to the same rom version it already had, ie full flash,
i read that there are some utilities and av cleaner in google play sstore that get rid of this, search for pornhub cleaner
arana1 said:
I fixed the huawey "updating " to the same rom version it already had, ie full flash,
i read that there are some utilities and av cleaner in google play sstore that get rid of this, search for pornhub cleaner
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thanks for the reply. I'll try flashing the existing ROM again and see if I get rid of it. There's also some info on that on https://blog.avast.com/2013/10/23/no-pleasure-from-this-adult-app-only-pain/
edit: It worked! I flashed the same ROM on the phone again and now the phone responds fast again.
Which AV/anti malware app would you recommend to avoid this incident in the future - and I don't want thousands of other apps that come along with it (battery saver etc.)?
rhri3 said:
thanks for the reply. I'll try flashing the existing ROM again and see if I get rid of it. There's also some info on that on https://blog.avast.com/2013/10/23/no-pleasure-from-this-adult-app-only-pain/
edit: It worked! I flashed the same ROM on the phone again and now the phone responds fast again.
Which AV/anti malware app would you recommend to avoid this incident in the future - and I don't want thousands of other apps that come along with it (battery saver etc.)?
Click to expand...
Click to collapse
Actually I use NONE, the problem was not on my phones, I just dont install anything that doesnt come from trusted sources , be it development forums like this , or play store, or other well known pages, what I do USe is an adblocker, most of this malware comes from popups that suggest you install something else, well with adaway i get rid of most of that and have never had malware on any of my phones
hi i am having a same problems which u've mentioned above. ive tried factory reset ,erasing sd card, reboot and all but it doesnot remove totally from my phone.can anyone tell me how to fix this problem and get rid of this malicious app and virus.
I have same problem, i tried malwarebytes and the following was found backdoor.triada.js, trojan.rootnik.ab, trojan.agent.gc, trojan.sivu.rn, trojan.sinu.c, and bct_service app. I click delete and reboot my phone still not remove.
I've had this problem for a few months, but it was mostly controllable. I was too lazy to fix it, but I have a bit of knowledge about it now.
I got this when I tried installing a hack mod for a dead game. As far as I can remember, the "bad apps" were netalpha, catstudio(these two can only be disabled), com.google.keyguard, and com.android.gesture.builder (there were more, but I can't remember them). Some of the apps that get downloaded are Lazada, Zalora, Battery saver, Apus, Heathstone, 2048, and Township. I also factory reset my phone a few times, and the apps either lessen or increase...
My phone is also Huawei, so I'll just try updating the rom.
Thanks for the info ^^
kitaro11 said:
hi i am having a same problems which u've mentioned above. ive tried factory reset ,erasing sd card, reboot and all but it doesnot remove totally from my phone.can anyone tell me how to fix this problem and get rid of this malicious app and virus.
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The only way that solved this problem was to reinstall the ROM trought recovery.
reboot phone to remove malware trojan
Hi I been racking my brain trying to fix my phone with similar issues. On Monday 5/11/17 after doing a update the viruses took over the phone , I have are Trojan Triada and Slocker Back door Ransomware and another viruses I cant remember , I did the same steps you mentioned and nothing. So my last 2 options are the same.. Is it hard to flash a LGG3 att version , or will rooting the phone and manually remove them... i AM SO GLAD I FOUND YOUR POST :angel: Thanks.
edpinal72 said:
Hi I been racking my brain trying to fix my phone with similar issues. On Monday 5/11/17 after doing a update the viruses took over the phone , I have are Trojan Triada and Slocker Back door Ransomware and another viruses I cant remember , I did the same steps you mentioned and nothing. So my last 2 options are the same.. Is it hard to flash a LGG3 att version , or will rooting the phone and manually remove them... i AM SO GLAD I FOUND YOUR POST :angel: Thanks.
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Click to collapse
I had this problem and the only way to solve it was to reflash the Rom.
Also experiencing on a Mintt phone
I live in a developing country and had few options when I needed a new phone. I have a Mintt phone which I cannot seem to root. The internet here is terrible so I don't have many apps but have had recurring self installing malware that renders the phone unusable until factory reset at which point the whole process starts again.
It seems to be attached to the inbuilt browser which I can't remove. It starts with a circle on the screen which can't be removed and if touched opens a warning message that WhatsApp has a virus. I don't have WhatsApp. Then chrome tries to install. I don't use chrome. Then the messages become so frequent nothing can be done but factory reset. Any help would be much appreciated!
Samsung GT-N8013
Stock ROM full flash help?
I was wondering if I could get a walkthrough on how to find and do a full flash Stock ROM for my android tablet, similar to what you describe here.
I have had this tablet for years, but years ago, I think I got some malware, and anything I've tried over the years seems to be unable to get rid of it. I've followed many times the clearing cache from pwr/volumn up boot menu, and factory resets from same menu, yet everytime it starts up for the first time, it loads and updates several apps, then when it fully starts to home page, there is always a "lucky try" app.
I can't remove this app, and there are extra settings apps too, and the official google apps don't update properly. All in all it's very fishy, and I would like to try what you are talking about, with a full flash reset, but I have no idea how. I'm at the point where if I totally brick the thing, I'm ok with that. It is pretty much useless and has been for years anyway.
The only way to solve this problem is to flash a stock or a custom Rom.

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