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hello, phome got wet yesterday, unplugged battery, let him dry, now evryrhing is working, just camera app dont want to start, no error
More information would help. Are you rooted, what rom, etc. If you are not rooted, do a factory reset. If you are, flash another rom.
However, I can guarantee you the water is the problem, and you probably wont be able to fix it.
sniperkiki said:
hello, phome got wet yesterday, unplugged battery, let him dry, now evryrhing is working, just camera app dont want to start, no error
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Try using another photo app, such as Instagram, just to test that there is no fault with the actual camera.
Happened to me once, my solution was opening the phone completely and putting it on a rice bag for a week
I didnt put it apart, even put in in rice.
And after month and a half (yesterday) camera started working by itself
Hello everyone , sory if someone else posted a similar thread but i am a bit disparate. :crying:
I brought the phone in the pool , after a few foto made under water i noticed condensed water in my fotocamera (back). I didn't turn it off , and the phone has continued to work for other 6 hours. During those 6 hours i traied to make some 4k videos to make him hotter enough for vaporize the camera's condensed water. After almos 6 hours i found the telefon in my pocket shut down by himself and i repeatedly traied to turn it on , but just didn't response. I put it in the rice for almost 6 hourse and still no response from the opening button. I traied to press volume up + down + power button and i heard a vibration, but no response from the screen neither from the notification led. Alse the pc connection with the usb cable don't work.
1) I want to know if i can take out the wather from the camere in some way.
2) I heard a about xperia z2 water sensor that turn red when the water enter from the flops , can some one tell me if this is true and where are those sensors?
3) I still have the waranity if i rooted maintening the bootloader closed? i also saved the key of the bootloader
4) if the water entered from the camera or anywere else but not from the flops i still have the wranity?
5) is there any way to resurrect it?
6) if my wranity is void , does it make sense if i open it manualy and i dry it with rice from inside?
I wanted to put some photos but i can't just spam around
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
Kocayine said:
open all flaps and leave it rice for much longer than 6 hours... we're talking 24-48 hours
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if it doesn't even boot , do you think is any chance to make it able to boot again?
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
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Do not try to boot it or charge it.Leave it in rise for 48h as my colleague said.Than try to boot / charge.
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
whiteblazer01 said:
I took mine in the ocean (I know, but I did), and went snorkeling (I know, but I did) and went deeper than 5 meters (I know, but I did). I then found condensation in the camera lens and was worried. The phone didn't shut off and functioned normally, just the camera had condensation.
After about 2 days before I got home from my snorkeling trip, I put it in a bag of rice for about 36 hours. Now condensation is gone and camera is fine.
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after 24 hours the condensation disappeared, but i can't turn it on
i tried to charge it , and the chargen does not event get a bit hotter (like when you normali charge it)
i don't know , maybe i'll let it there for other 2 days and after if nothing happens I'll take for a wranity try
4bottiglie said:
if it doesn't even boot , do you think is any chance to make it able to boot again?
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I had similar experience with my Z.
It didnt respond at all when off charging but when charging it just went straigt into fastboot mode. I could wipe the phone and factory reset it but not get past fastboot mode.
I had it in rice for daaays to no avail then suddenly, after leaving it on the table for a week, it booted. Worked ok for some days but then it mysteriously went into this coma again and then i bought the Z2.
So yeah, I also figured there was no way it was gonna return but it did.. So weird!
I'm not taking this phone near water, though. Watertight, my arse!
EDIT: BTW, you should avoid connecting it to power, mate.
7115
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
4bottiglie said:
after 48 hours the phone still don't respond to powering up nether charging.
if i leave it in the rice to absorb all the moisture , is there any chance to have it repaired free by the warranty if i don't say nothing about the water, just say that i think it's a battery fault?:angel:
i can say it's my father phone and does not boot nether charge no more
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They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
Kocayine said:
They can see it has been exposed to water.
But there's a good chance, I guess? I mean, if the flaps were closed then just explain to them what happened, it's not your fault.
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i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
4bottiglie said:
i read on other threads that the warranty don't cover water damage,dunno if i fail i can still try with the truth on an other city
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From what I can read, it depends on where you live.
Just contact Sony.
Kocayine said:
From what I can read, it depends on where you live.
Just contact Sony.
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"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
4bottiglie said:
"water damage it is not covered by warranty unless your phone has faulty flaps, you can find out by taking your phone to a Sony repair center and request a vacuum test", i'll try, :highfive:
thanks all for all the suggestions :victory:
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Exactly.. and it must be faulty flaps
Yesterday afternoon about 4 o' clock I tried that my Z2 is really waterproof by putting it in the sink full of water. After that everything was working fine except the speakers and the microphones, but that's normal when they're wet and after they dried they was working fine. My girlfriend said that she called me about 5 o' clock and she said that my phone was off, but it was on, I'm sure. I read about this somewhere that after putting Z2/Z3 into water they can't receive calls. Except this everything was working good, but about 11 o' clock I realized that the touchscreen has a stripe that isn't working, but about 9 o' clock it was working. Now when I open the phone app I can't write 1, 2, 3 numbers. I opened the service test menu and chose touchscreen test and there was a stripe that wasn't working. I tried to reboot the phone and after that when I write in the service menu code nothing happened, it doesn't open the menu, but the touchscreen was still not working.
I tried to repair it via PC Companion but it became worse. Friday I will take it to the shop where I bought it. I have warranty so they should do it right? and with this problem they will replace it to a new one or repair the one I have?
Put your phone in rice with flaps opened for 1 day
Jonfensu said:
Put your phone in rice with flaps opened for 1 day
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not too late for now?
maddboss said:
not too late for now?
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Better late than never hehe... Also you could try a hairdryer with cool/warm air. I own a z1c and some water come into the phone 3 weeks ago (the back is loose in SIM card slot). The screen started to flick. So immediately I put it in rice and then used a hairdryer for 1 hour .And from this the phone is working fine.
Jonfensu said:
Better late than never hehe... Also you could try a hairdryer with cool/warm air. I own a z1c and some water come into the phone 3 weeks ago (the back is loose in SIM card slot). The screen started to flick. So immediately I put it in rice and then used a hairdryer for 1 hour .And from this the phone is working fine.
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on my hair dryer there is only warm function (what is really warm and I think that maybe it could melt the stickings) and it was 5 days before. I want my device replaced with warranty
how you opened the service menu if you cant press number 2 and 3 ?
maddboss said:
on my hair dryer there is only warm function (what is really warm and I think that maybe it could melt the stickings) and it was 5 days before. I want my device replaced with warranty
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Yes, it's very risky if you blow warm air into the phone. About warranty, go ahead, Just be sure that the indicators in every port are white, and take a close look to the back and front construction, maybe are loose or there are gaps (That's what happened to me)
Jonfensu said:
Yes, it's very risky if you blow warm air into the phone. About warranty, go ahead, Just be sure that the indicators in every port are white, and take a close look to the back and front construction, maybe are loose or there are gaps (That's what happened to me)
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yes, there are gaps. if the gaps caused the problem, then they'll replace the device?
arismelachrinos said:
how you opened the service menu if you cant press number 2 and 3 ?
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there's screen rotate so I averted the phone and that way I was able to write number 2 and 3
maddboss said:
yes, there are gaps. if the gaps caused the problem, then they'll replace the device?
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Maybe . If those papers under every port/flap are still white, simply talk about the touchscreen trouble and gaps/loose on the back or front but don't tell them about water damage and request a refund or replacement. But if one of the papers is red tell them how the gap is related with the water damage and request the replacement. If they don't believe you ask for a waterproof/pressure test in the technical service. Anyway try to get a replacement. [emoji1]
now I'm waiting to that they'll replace it or fix it
I'm in the same boat (pool water though), still under warranty but I still fear they won't repair it.
sems4arsenal said:
I'm in the same boat (pool water though), still under warranty but I still fear they won't repair it.
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for me they looked the phone and they said that this is a motherboard issue so they'll send it to a Sony Centre and there they'll decide that they'll replace it or repair it (I hope they'll replace it)
also check the water indicator if it's white or red (it's under the usb and sim card cover above the sim card slot). if it's white then they should replace or repair it, if it's red then they won't replace it
maddboss said:
for me they looked the phone and they said that this is a motherboard issue so they'll send it to a Sony Centre and there they'll decide that they'll replace it or repair it (I hope they'll replace it)
also check the water indicator if it's white or red (it's under the usb and sim card cover above the sim card slot). if it's white then they should replace or repair it, if it's red then they won't replace it
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Before sending it, I checked it out and I think it's white so hopefully it's ok. I hope they replace the phone not fix it though, aren't these phones built for this type of stuff? it was just about 10 minutes (3 seconds interval) at the pool.
sems4arsenal said:
Before sending it, I checked it out and I think it's white so hopefully it's ok. I hope they replace the phone not fix it though, aren't these phones built for this type of stuff? it was just about 10 minutes (3 seconds interval) at the pool.
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the problem is the same as for me? I also want replacement not repair
arismelachrinos said:
how you opened the service menu if you cant press number 2 and 3 ?
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Click to collapse
use this bro..
https://play.google.com/store/apps/details?id=com.neoscreenager.xperiaservicemenu&hl=tr
if it doesnt work, this one is %100 working
https://play.google.com/store/apps/details?id=com.thunderboltsoft.xperiaservicemenu&hl=tr
maddboss said:
the problem is the same as for me? I also want replacement not repair
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Click to collapse
I used it in the pool for a short time, it was working fine right after until that day at night the touch screen started acting up, by midnight the touch screen was all but ruined (not responsive), I left it in some rice overnight, but in the morning it still wasn't working so I sent it for repairs (phone is only 2 month old under warranty).
The Xperia Z2 user guide states it can be used in chlorinated water and I made sure the flaps were closed so not sure I want the phone repaired seeing as it could be faulty, so can you keep me updated?
sems4arsenal said:
I used it in the pool for a short time, it was working fine right after until that day at night the touch screen started acting up, by midnight the touch screen was all but ruined (not responsive), I left it in some rice overnight, but in the morning it still wasn't working so I sent it for repairs (phone is only 2 month old under warranty).
The Xperia Z2 user guide states it can be used in chlorinated water and I made sure the flaps were closed so not sure I want the phone repaired seeing as it could be faulty, so can you keep me updated?
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yeah of course. I called the shop and they said that they haven't got any news right now, no bad or good news. they said in the shop if it's water damage then sony centre will refuse warranty, even with the indicators are white. but if water damage is caused by build quality or something like this (not user fault) and the indicators are white then sony should repair it or replace it, I think. now I don't want replacement instead of repair, I don't care about they'll replace or repair, I just want a working Z2
Question: if the thing that is between the usb and the sim card slot is red, does it mean that there is no water inside the phone?
I'm asking out of curiosity, since i am not planning on dunking my phone into water
Hi guys,
I dropped my phone into the sink filled with water ( I know what I'm an idiot ) and I got it straight out and did the usual, take battery out, place in rice for 3 days etc.
Now, I've turned it on and everything is fine except the sound, when it plays any audio it has some static with it and plays it at a much higher pitch. This is also produced with headphones connected which the phone sometimes doesn't register.
Thanks a lot,I'm happy to answer any questions about it, hope I can get this fixed since I can't afford a new phone atm
Funkeymunkeyss said:
Hi guys,
I dropped my phone into the sink filled with water ( I know what I'm an idiot ) and I got it straight out and did the usual, take battery out, place in rice for 3 days etc.
Now, I've turned it on and everything is fine except the sound, when it plays any audio it has some static with it and plays it at a much higher pitch. This is also produced with headphones connected which the phone sometimes doesn't register.
Thanks a lot,I'm happy to answer any questions about it, hope I can get this fixed since I can't afford a new phone atm
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Click to collapse
As far as i understand it should be a hardware problem... But you could try factory reset or reflash device just to make sure that falling in water didn't screw something in software. Also if it is possible get someone with knowledge how to open a phone to clean all internal parts from salts and oxides.
ThanKs for the reply, I don't think its a software problem because its still consistent when running with safe mode. Should I attempt to stick it in rice or something before completely voiding the warranty by opening it up ?
Oh and sorry I forgot to mention, pressing down on the metal plate on the back seemed to work as a temporary fix but now it no longer does anything.
Funkeymunkeyss said:
ThanKs for the reply, I don't think its a software problem because its still consistent when running with safe mode. Should I attempt to stick it in rice or something before completely voiding the warranty by opening it up ?
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You can always try to take it to repair center and hope, that the water damage stickers inside hasn't worked and changed their color. BTW build of this phone is almost watertight and ports and back cover are only places for water to enter, so damage should be relatively small.
The sticker is red at the back, I think that means its been touched by water any other options ? I might still go to the repair centre and try my luck.
Hello to everyone, a few days ago my watch started shutting down after a while, sometimes write after boot and sometimes after 5 or 10 minutes or so. I tried reverting to stock settings (factory reset) also sync it with a new account from other phone, I even installed Everest Rom and still it shuts down after a few minutes. Also sometimes it gets very hot, all over the watch not only at the bottom or the front glass.
The watch is in my possession for around 1,5 year and it is the international version.
Same behavior, is the result of water geting in...
How is that possible , it is water resistant!?
Did you open it easily?
psillos said:
How is that possible , it is water resistant!?
Did you open it easily?
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It was used a year, never taken off the hand unless charging., so it got into sea swiming, hot showers/baths, everything, and i did not kept it in clean water for 10 min, or what the manual says... . So all that chemicals and salt afected the seals ...
It was opened by the service guys, i sent it for waranty, which they ofcourse void it (apparantely no device is covered by waranty if liquides get inside them ... ?!?)
I will try to test if is fixable by my self.... with no water resistance...
Thank you my friend for your time and answers, I will try to open it and see if this is wrong with my watch too. Last year after every swim I did clean it up but this year I never did so maybe this is what happened to mine also.
My problem was not from getting water in
psillos said:
My problem was not from getting water in
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Can't really tell from the image, but it looks like there is some corosion/oxidation on the capacitors near the sensor ? (seems like some green/blue colored contacts). If so, maybe try to gentaly clean it, it could make electrical contact between components that should not be in contact.
Also look at the battery and see if there is any visible damage to it
... my battery is 0 volts, and a little puffy, i will try to see if it takes charge.
If yours got extremely hot as mine did, pls consider the safty issues of the situation
Cisf said:
Can't really tell from the image, but it looks like there is some corosion/oxidation on the capacitors near the sensor ? (seems like some green/blue colored contacts). If so, maybe try to gentaly clean it, it could make electrical contact between components that should not be in contact.
Also look at the battery and see if there is any visible damage to it
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Click to collapse
I think you are wright my friend, I 'll get back home and see it more closely and try to clean it up and see if that helps.
Well you were wright about sensor
I tried to clean as good as I could but with no luck , I also checked the battery and it seemed ok to me.
Then I decided to cut the sensor power by cutting the cable that connects to it and then booted up the watch and everything is working fine ,no shutdowns, no overheating problems and no battery consumption at all. I guess that the sensor is no longer working at all and it isn't anymore waterproof but at least I have a fully functional watch until i decide what to do. Thanks again for pointing out the corrosion-oxidation of the sensor. The only thing I cannot comprehend is how did that happen to the sensor capacitors, since there where no moisture inside the watch!?!?
Thanks again my friend!