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just as the thread says, my phone hit the ground and the inside part of the screen cracked (not the surface). What options do i have that wont rape my wallet?
Unless you have the ability to open it and fix it your self or a warranty still in place, I'll say just buy a new phone, though the vibrant is a sexy phone, I doubt you will find it.
This video explains and shows everything, how to do it...
http://www.youtube.com/watch?v=vLUl9tlHSik
If you visit the store from the people who made the video, you will also find replacement parts...but...from my experience with Iphone repairs, they are totally overpriced...try to google for other shops...or try ebay.
At least you see it is possible...
Ok forget it, obviously Samsung won't sell any AMOLED screens to third parties till 2012, means, the replacement screens you might be able to buy are not really OEM and AMOLED...so be aware...at least thats what I all found out using google.
so my options are thin basically.. this sucks, i mean i could send it to samsung for $161 repair but **** man, i just can't afford the repair right now, been driving me nuts for the last two days
Did you have a case on it? If you're accident prone, an otterbox can save you from most falls as long as that fall isn't screen-first onto a big metal spike.
Yeah, not much you can do about the screen. However, used Vibrants are all over eBay ranging from $250 all the way down to a full working one for $160 from a 100% seller with many many sales (AKA reasonably reliable).
My condolences either way. Breaking the screen is one of my biggest fears.
Hi guys,
New thing, i notice this on both i9100 phones (the one i sended back and the new one from today). There are like to almost same dimension parallel stains/distortions(?) on the bottom half of the screen and you can notice them only if is dark/semi-dark in the room and your phone is in front of a monitor/hdtv with a withe screen, in other conditions they can't be notice and from what i can tell they don't alter the image in any way. I will post a image from the first phone (the second one is almost the same) if you guys notice them or not, or you have a theory, please post.
Thanks.
Looks to me like a small manufacturing mark or defect in the polarising filter on the screen. I wouldn't be concerned with this, i doubt you'll ever get an LCD that doesn't have something like this.
the reason it is only showing up in front of a TV or screen is because the light coming off it is polarised. normally this shouldn't be visible, so the manufacturers aren't concerned
Somebody please correct me if i am wrong
No, i'm not concerned. I think is probably from the machine that holds the glass during production or assembly (because there are two i9100 with the same shape of the stains). I just wandered if other owners of i9100 notice the same thing with their phones, but from what i see nobody bothers...oh well, thanks anyway.
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
666fff said:
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
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Click to collapse
Ok sir, i will play this game, lets talk facts:
- This is my second phone after returning the first phone with the same problem and some package issue.
- The two phones come from the same online retailer but diffident distributors, this means is bigger than a batch problem.
- The problem is almost identical (two stains same shape), but visible only in one condition (mentioned above) and only from a very wide angle (btw if you tilt the phone in that light and angle the stains change color from darker to lighter).
- It doesn't affect in any way, shape or form the generated image, it can only be seen with the lcd off and in a fluorescent light.
- If you return for the second time the device, you have to wait for betwin 2-10 days (again) for the service department to come with a resolve and you risk to get a money back resolve, witch mean from 4-14 days to transfer your money in your bank account and after you start from the beginning with another retailer (all retailers have the same distributors).
With all above taken into account, honestly, what would you do?
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
666fff said:
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
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GOD Damm it...man! Now i have to w8 for the "money back guarantee!!!"... i send it back because of YOU!....no man, thanks, you are right, i will settle for one with flawless everything. I attached a picture with the old one and the ex new one side by side.
I will change the retailer. lets hope third is a charm...
Later.
Well, third device, second retailer, same defect. I'm done, i didn't try the withe version but then again i don't like withe, so i will keep this one.
That sucks man. You could upgrade to galaxy nexus soon though!
Somehow my LCD panel cracked today, split right in half so I no longer have a display. Where can I buy a good quality replacement aside from the probable junk ones from China on ebay?
jerry43812 said:
Somehow my LCD panel cracked today, split right in half so I no longer have a display. Where can I buy a good quality replacement aside from the probable junk ones from China on ebay?
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I'm not sure why you think it's junk. Almost sure you know very little about the manufacturing process of the so-called "quality" LCDs. Even less about where the "junk" comes from and how it gets into the Chinese hands (Hint: Made in China). Open your device and look for something fabricated elsewhere. There are some stores in the States, but they do not differ in terms of quality because they come from the same source. You can try Asus. But if your original lcd is any indication, it probably came from the same guy in China too. That's why it cracked for no good reason. Your pick. Same lcd from Asus for a premium, from some guy in Ohio for $100.00+, or the vicinity of L.A. for a little more than half of it (stores mostly owned and maintained by- you guessed it - Chinese who call themselves David, Michael, Tom, and even Jerry.
graphdarnell said:
I'm not sure why you think it's junk. Almost sure you know very little about the manufacturing process of the so-called "quality" LCDs. Even less about where the "junk" comes from and how it gets into the Chinese hands (Hint: Made in China). Open your device and look for something fabricated elsewhere. There are some stores in the States, but they do not differ in terms of quality because they come from the same source. You can try Asus. But if your original lcd is any indication, it probably came from the same guy in China too. That's why it cracked for no good reason. Your pick. Same lcd from Asus for a premium, from some guy in Ohio for $100.00+, or the vicinity of L.A. for a little more than half of it (stores mostly owned and maintained by- you guessed it - Chinese who call themselves David, Michael, Tom, and even Jerry.
Click to expand...
Click to collapse
Didn't really appreciate how you subliminally condescended my level of intelligence and the fact that knockoff crap comes from factories overseas every day in an attempt to make a buck compared to products that are made to a higher standard of QC. Regardless, though, the screen (yes, ONE) I found here in America was priced at $220, while the China ones are all between $60 and $90, but for some odd reason every China/Japan seller has their accounts saying that they're all away until Feb 16, 2013. So, I'm in quite a bind... pay $220 for probably the same screen that I can get form China for less than half, or wait 3-6 weeks for a screen from China. Sad part about it is that every China screen I found on EBay all have the exact same description, so it appears to be one seller using multiple accounts. So, it's not like choosing to order from one seller will get the screen faster than choosing it from a different seller. Pretty ugly position I am stuck in, if you ask me.
Bottom line is, I'm sure there are more screen suppliers than the two on EBay. Does anyone have a good source that's sold them quality parts before, that also carries the screen for the TF300T?
jerry43812 said:
Didn't really appreciate how you subliminally condescended my level of intelligence and the fact that knockoff crap comes from factories overseas every day in an attempt to make a buck compared to products that are made to a higher standard of QC. Regardless, though, the screen (yes, ONE) I found here in America was priced at $220, while the China ones are all between $60 and $90, but for some odd reason every China/Japan seller has their accounts saying that they're all away until Feb 16, 2013. So, I'm in quite a bind... pay $220 for probably the same screen that I can get form China for less than half, or wait 3-6 weeks for a screen from China. Sad part about it is that every China screen I found on EBay all have the exact same description, so it appears to be one seller using multiple accounts. So, it's not like choosing to order from one seller will get the screen faster than choosing it from a different seller. Pretty ugly position I am stuck in, if you ask me.
Bottom line is, I'm sure there are more screen suppliers than the two on EBay. Does anyone have a good source that's sold them quality parts before, that also carries the screen for the TF300T?
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They're closed until Feb 16 due to the lunar new year Festivities. Don't mean to be condescending, neither this nor last time. But you are really poorly informed - which shouldn't be confused with intelligence. Knockoff crap!? I don't think a couple of Chinese peasants can just get together on a whim to set up an lcd factory in their stable so they can export their product overseas and make a little extra. I said what I said 'cause if you get one and look closely at the "Asus" logo on the glass, you'll understand. Here, they sell for 4 times as much because it's legal to gouge the public. Now, shipping time is always less in my experience (10-15 days). They say 3-6 weeks because they don't want to raise false expectations, knowing quite well how "patient" we in the West are. What with all the "time is money" talks, you see what I'm driving at... Laptopscreen.com sells them, but is currently out of stock I think. Plus they charge for shipping.
graphdarnell said:
They're closed until Feb 16 due to the lunar new year Festivities. Don't mean to be condescending, neither this nor last time. But you are really poorly informed - which shouldn't be confused with intelligence. Knockoff crap!? I don't think a couple of Chinese peasants can just get together on a whim to set up an lcd factory in their stable so they can export their product overseas and make a little extra. I said what I said 'cause if you get one and look closely at the "Asus" logo on the glass, you'll understand. Here, they sell for 4 times as much because it's legal to gouge the public. Now, shipping time is always less in my experience (10-15 days). They say 3-6 weeks because they don't want to raise false expectations, knowing quite well how "patient" we in the West are. What with all the "time is money" talks, you see what I'm driving at... Laptopscreen.com sells them, but is currently out of stock I think. Plus they charge for shipping.
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Click to collapse
I found one at a seemingly reasonable price of $99.95 at phonepartsusa.com
checked their reviews around the web and overall customers seem satisfied, so we'll see how it goes.
So, I gutted my tablet to verify that the screen on the site below is the one I need, and boom, its already wrong. The frame holding the screen is different, so I half wonder if the screen will even work in my tablet. Back to hunting! (laptopscreen.com is out of stock as you said they were)
http://phonepartsusa.com/tablets/as...currency=USD&gclid=CLD8qvnanbUCFSOnPAod4X8AKw
jerry43812 said:
So, I gutted my tablet to verify that the screen on the site below is the one I need, and boom, its already wrong. The frame holding the screen is different, so I half wonder if the screen will even work in my tablet. Back to hunting! (laptopscreen.com is out of stock as you said they were)
http://phonepartsusa.com/tablets/as...currency=USD&gclid=CLD8qvnanbUCFSOnPAod4X8AKw
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I bought one from China to replace mine which cracked upon impact. Works quite well. Not trying to convince you but it's more a question of how you handle the repair than the component itself as no one I know on XDA has had any problem with purchases anywhere, China included. Touchscreen mechanism, yes, but not LCD display. The Touchscreen daughterboard is particularly prone to failure, which leads one to believe it's more how you go about repairing it than the quality of the glass itself. Delicate work, as you can damage any component easily. But good luck (the word "gutted" intrigues me).
Very interesting topic. Care to make a video of the steps taken to replace your screen once you locate one? It would be greatly appreciated. Thx:good:
Hello, here is my problem:
I bought the phone used (refurbished) from a second hand store. The phone's exterior is is great condition. There is only one problem: The OLED display is terribly burned! Black screen are washed out with heat marks (inverse burns), and coloured screens are burnt.
The phone probably used to be a display phone for an store somewhere. The blue leds are the worst (yes I know what I am talking about), and the green and red ones are okay. I try not to display any images or colors that have more that 30% blue.
I've been ripped off too. The store has a BS no refund policy that they told me after I bought the phone. I can't do an exchange (partially my fault too, because I was afraid they would give me a worse phone!). I had no idea it was burned until I went home and turned it on. I was planning on returning it, but then did some research about the business.. I will never shop there again
I don't want to the phone replaced unless it is a newer model, or better condition than this one (that I have). And I don't want to go to a third party service, unless they actually know what they are doing. The process of removing the screen is time consuming, and very risky. I don't trust anyone but Samsung at the moment.
So.. I have two options:
a) Don't get the phone repaired, and maybe flash a better Rom on it. This will probably ruin my chances of ever getting my phone fixed by Samsung if I am not careful. Short term satisfaction, until the screen dies out (I hate OLED displays for that reason).
Or
b) Pay Samsung to fix or replace my phone. I have contacted them a month ago, and they said that I could get a repair as long as my phone was not rooted. I have no idea how much it should cost (if you know, please tell me!), or, if it is really worth it. Long term satisfaction, a working screen.
And Im not talking little ghosting burns either. My screen is always a greenish yellow tinge. And I cant look at anything without seeing a burned in screen.
And if they flash at&t ics Rom because I am still on GB, then I will root and flash ShoStock 3 instead.
What should I do? What is your experience? And where (and for how much) will Samsung charge for a screen repair? Thanks.
BTW, I live in Canada. It is unlocked.
Sent from my SAMSUNG-SGH-I777
Check out http://www.mobiletechvideos.com if you don't want to replace the screen yourself
Sent from my SGH-I777 using xda app-developers app
Any other input? Advice? Similar problems?
This will help everyone who has the "burn in issue". This is a awesome phone (not the best, but still great). I think it is worth keeping.
I tried that link you posted. They say that they are selling a OEM LED screen. I find that funny, since that probably isn't real. Probably just a mistake on their part, great price though (considering the type of screen).
Sent from my SAMSUNG-SGH-I777
andronald said:
Any other input? Advice? Similar problems?
This will help everyone who has the "burn in issue". This is a awesome phone (not the best, but still great). I think it is worth keeping.
I tried that link you posted. They say that they are selling a OEM LED screen. I find that funny, since that probably isn't real. Probably just a mistake on their part, great price though (considering the type of screen).
Sent from my SAMSUNG-SGH-I777
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Click to collapse
I think you're looking at the wrong thing. It's the LCD/Digitizer and it costs $160 (the whole service).
dsmboost said:
I think you're looking at the wrong thing. It's the LCD/Digitizer and it costs $160 (the whole service).
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Click to collapse
Sorry, I meant the screen they are supposed to be replacing. They say the replacement is a oem lcd screen, which dosent exist for the i777.
Sent from my SAMSUNG-SGH-I777
dsmboost said:
I think you're looking at the wrong thing. It's the LCD/Digitizer and it costs $160 (the whole service).
Click to expand...
Click to collapse
Have you tried this service? Or, someone you know?
Sent from my SAMSUNG-SGH-I777
If you are going to replace the screen yourself...and I just did it..not hard at all. Etradesupply.com has the lcd digitizer with front housing for under 120 dollars. It includes capacitive button ribbon as well. Yes this company is in China...but it was recommended by a friend of mine and I am very happy with the product. I replaced my screen very easily. If you go that route it is worth it.
Sent from my SGH-I777
EQ2192012 said:
If you are going to replace the screen yourself...and I just did it..not hard at all. Etradesupply.com has the lcd digitizer with front housing for under 120 dollars. It includes capacitive button ribbon as well. Yes this company is in China...but it was recommended by a friend of mine and I am very happy with the product. I replaced my screen very easily. If you go that route it is worth it.
Sent from my SGH-I777
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Click to collapse
I am happy that you found a replacement screen for your device.
But, how long is it going to last? I am surprised that companies are spending money to make OLED (not LCD) displays for phones that are outdated. This phone is maybe two years old now, and if the screen is this burnt out: Is it really worth it? Do I have to keep replacing my screen every 2 years, or, is Samsung going to admit that their samoled, and other OLED technologies are "not ready for long term use because they die too quickly"?
Of course not, they just want your money!
A OLED works almost the opposite way as a LCD does. A LCD must send MORE power to a pixel that is displaying a dark pixel, while a LED display uses less energy to power a dark pixel. Almost like those old CUT monitors, it uses the additive theory of light, versus the LCD subtracting theory of light.
But they still use three color pigments: Red, Green, and Blue.
Someone who claims they are selling a i777 LCD digitizer with bottom button row is a nut ball, or, are false advertising what they are selling. I seem to be finding this problem with every third-party part company that sells parts for the OLED display.
I wish it had a LCD: It would last so much longer. Less heat, less problems, less stress, cheaper parts, and more confidence.
My verdict:
I don't trust myself enough to replace the parts myself. I ruined my iphone 3gs that way, and don't want to ruin this phone. If the phone was cheaper (I was also ripped off for the phone), then I would be slightly less reluctant to do it myself.
I will look into it some more, thanks fro your help.
Any Samsung screen replacements yet?
Sent from my SAMSUNG-SGH-I777
This is supposed have been quoted from the previous post:
My verdict:
I don't trust myself enough to replace the parts myself. I ruined my iphone 3gs that way, and don't want to ruin this phone. If the phone was cheaper (I was also ripped off for the phone), then I would be slightly less reluctant to do it myself.
Sent from my SAMSUNG-SGH-I777[/QUOTE]
Just in this statement you're comparing apples to oranges. There is no comparison,They are not manufactured they same. This device is much much easier to disassemble and reassemble then any I-device. And anyone that has this device, knows that the screen longevity is about two years and that the blues are what burns out the quickest, unfortunately its part of the business world, mass production and cutting overhead.
In my opinion, from just reading your posts you're trying to get a quality device at a minimal cost and now you're going to nickle and dime yourself to death. On top of that, getting aggravated every time you look at your device. Save yourself time, money and aggravation and get a new device...besides.... this one, even though its still a great device and still being supported by great devs is a dinosaur and will in the near future be shelved.
Veni, vidi, vici.
Just my own opinion, but I think they're well aware that their oled displays don't last long. Odds are their thinking is that if your average display lasts between 2-3 years it'll help push you towards another new device. Just something to consider.
I have been looking at the Nexus 4. This phone (I777), is the perfect size phone for me. Not huge, but not small either. I just really hate the OLED. If it were ten years into the future (assuming that the led technology has a longer life span), then I would not be having this problem.
The nexus 4 is slightly bigger than the S2.. I like to buy older phones, because they come at reduced cost. Maybe I will wait for the next nexus to come out, then buy the old or new one.
Sent from my SAMSUNG-SGH-I777
andronald said:
I have been looking at the Nexus 4. This phone (I777), is the perfect size phone for me. Not huge, but not small either. I just really hate the OLED. If it were ten years into the future (assuming that the led technology has a longer life span), then I would not be having this problem.
The nexus 4 is slightly bigger than the S2.. I like to buy older phones, because they come at reduced cost. Maybe I will wait for the next nexus to come out, then buy the old or new one.
Sent from my SAMSUNG-SGH-I777
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Click to collapse
Whenever my s2 dies, I'll be getting a nexus device. I love the i777, hopefully it'll last me a couple years....if I don't accidentally destroy it at work lol
Sent from my SGH-I777 using xda app-developers app
I installed Shostock3 (I dont have warrenty, so no need to go to samsung). I am thinking about ordering a new screen from etradesuppy (or something like that, cant remember the name).
Im sure some of the posters here already knew that! ;P
Sent from my SGH-I777
So my Z5C slid off the table and barely struck something not even that hard but apparently at exactly the wrong angle and now the screen is broken. There is a huge broken part on the top going all the way across (and a few more spider veins outside the used area) and the bottom half of the touchscreen just plain does not work. I contacted SONY to ask what it would cost to repair and, while the response was a bit confusing (English as a second language I guess) they basically stated that they would not do even a paid repair of a broken screen on a Z5C apparently. I was told to find a third party to repair it. I have exactly zero confidence in doing a repair myself (for starters, I guess this means the digitizer is broken since the bottom half of the screen does not work and I've always heard those are a PITA to replace but also whenever I replaced the back on my Z3C it would inevitably come loose again and the last thing in the world I want is for the screen to be falling off all the time.)
So basically I need to at least find out how much it would cost. Preferably I'd like to find a local place too so I can just bring it in when I get up the money to actually do it. But I have no idea how even to find them. And they couldn't tell me anything (no officially licensed repair shops or anything like that.) The fact is, I don't even know what to look for to find someone at least semi-reputable. And once again, the last thing in the world I want is for my screen to start falling off the way all those Z3C backs did.
Also, by any chance would anyone have even just a rough idea how much it would cost? Obviously if it ends up being more than the cost of buying a new Z5C on eBay it would make more sense to do that (whenever I can afford it anyway, but geez.)
Nazo said:
So my Z5C slid off the table and barely struck something not even that hard but apparently at exactly the wrong angle and now the screen is broken. There is a huge broken part on the top going all the way across (and a few more spider veins outside the used area) and the bottom half of the touchscreen just plain does not work. I contacted SONY to ask what it would cost to repair and, while the response was a bit confusing (English as a second language I guess) they basically stated that they would not do even a paid repair of a broken screen on a Z5C apparently. I was told to find a third party to repair it. I have exactly zero confidence in doing a repair myself (for starters, I guess this means the digitizer is broken since the bottom half of the screen does not work and I've always heard those are a PITA to replace but also whenever I replaced the back on my Z3C it would inevitably come loose again and the last thing in the world I want is for the screen to be falling off all the time.)
So basically I need to at least find out how much it would cost. Preferably I'd like to find a local place too so I can just bring it in when I get up the money to actually do it. But I have no idea how even to find them. And they couldn't tell me anything (no officially licensed repair shops or anything like that.) The fact is, I don't even know what to look for to find someone at least semi-reputable. And once again, the last thing in the world I want is for my screen to start falling off the way all those Z3C backs did.
Also, by any chance would anyone have even just a rough idea how much it would cost? Obviously if it ends up being more than the cost of buying a new Z5C on eBay it would make more sense to do that (whenever I can afford it anyway, but geez.)
Click to expand...
Click to collapse
I bought a complete screen including the frame for 29 euros. You can do it using the tutorials on youtube. Its easy.
That literally was not my question.
Anyway, probably it would end up costing so much as to not be worth it. For now I'll probably have to count on just buying a new one whenever I can (well, that will be a while.)
BTW, in retrospect I suspect mine was actually a refurb after one such repair incorrectly sold as "new." The screen was kind of loose when I got it and never sat completely flat. Honestly I should have sent it straight back. Looking over it I suspect now that this is the reason it broke so thoroughly so easily from a very light drop off of a table (not even human height.) Because the screen wasn't sitting right that part was especially vulnerable and weaker and I notice that the line that went across went to the point where it was sticking up the most excessively. Ironically the screen now sits completely flat where it would not before after this break (which it shouldn't do if it were simply loose.) So this is part of the reason I'm not exactly super excited about the idea of repairs. I know from first-hand experience just simply trying to make a back stay on that the end result rarely can match the proper quality level and the screen is even more important. It has become a bit of a point of obsession for me probably because I've replaced the back so many times on my Z3C I've lost count and every single time it came loose again before eventually breaking. (At this point my Z3C back is a bunch of tape. I can't protect the camera because it needs something super clear sticking out a bit to allow it to move outward, so eventually it will probably get enough dust inside to break or something.)
Anyway, I have no desire to discuss trying to repair it myself. I was thinking maybe a professional can do better, but honestly the more I think about it the more I think I'd rather just save up and buy a new one. (I can get one for around $150 on eBay if I don't mind waiting a full month for shipping. My suspicion is that's actually not that much more than the repair cost if you add labor anyway.)