Very low sound in earpiece - OnePlus X Q&A, Help & Troubleshooting

Hello,
Since 2 days I have a very low in-call sound in my earpiece. It sounds like a damaged speaker. I'm on latest stock sw. Did anyone experienced the same problem?
Thank you.

Visit service centre.

Any other solution?
The service center will let me 2 weeks without the phone.
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starbucks2010 said:
Any other solution?
The service center will let me 2 weeks without the phone.
Sent from my SM-G935F using XDA-Developers mobile app
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If the problem is in hardware then it can't be solved without replacing the hardware part.

starbucks2010 said:
Hello,
Since 2 days I have a very low in-call sound in my earpiece. It sounds like a damaged speaker. I'm on latest stock sw. Did anyone experienced the same problem?
Thank you.
Click to expand...
Click to collapse
I have the same issue. About to RMA my phone, hopefully it will be back in a week...

It's a real shame that only after 3 months of use I have to send it to repair. Never again OnePlus.

Related

[Q] Call Quality - Other End

Hi all,
I just got the Z2 for my fiancé as she wanted the best camera in a phone. All is going well except for call quality.
She hears everybody just fine but people complain that they can't hear her well. I've been reading online and some people are having the same issue even after replacing the phone.
Is it something to do with positioning the mic or could be a faulty hardware? She has an average (small) female face/head size. Could it be because the mic is just too far away from the mouth? Or something to do with noise-canceling mic?
EDIT: updated the phone to 402 and still she still has the same issue
I have the same issue, have to raise my voice slightly for people to be able to hear me properly
Sent from my D6503 using Tapatalk
Mr.R™ said:
I have the same issue, have to raise my voice slightly for people to be able to hear me properly
Sent from my D6503 using Tapatalk
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It could be caused by faulty SIM card
I one had this issue with another device and I was using a normal sized SIM cut to fit micro sim slot, one I got it replaced at my operator then all went marvelous
It's a proper so card so not sure it's that but I will test another just in case
Sent from my D6503 using Tapatalk
Mr.R™ said:
I have the same issue, have to raise my voice slightly for people to be able to hear me properly
Sent from my D6503 using Tapatalk
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And how do you live with that?
Anybody else with similar issue?
I'm not a fan of talking on the phone I text mostly so it's not too bad lol
Sent from my D6503 using Tapatalk
Same issue here with call quality...
Sent from my D6503 using XDA Free mobile app
Same here , people dont hear me well , installed voice recorder and tested my voice seems fine the rec volume is fine , but in call the other party dont hearing me good i need to speak loud
Sent from my D6503 using XDA Free mobile app
Same issue for me too. Thought it might have been my case. Both happy and sad it's not. Shame it's not fixed in the latest firmware. Hopefully a future one can fix it.
Same here
But it do happen for most calls
Sent from my D6503 using XDA Free mobile app
Same here. Had to buy a handsfree, because i can't use the speakers when at work. NON disclosure stuff. I'm a bit disappointed at Sony actually. But with the handsfree everything is great.
My friends Z2 doesn't have these issues though, latest firmware.
Sent from my D6503 using XDA Premium 4 mobile app
Here too... Call quality on other end is not good enough till u speak.
Have had complaints about my voice quality being poor as well...
Is this an isolated case? So far I haven't heard anyone complaining about my voice. What does the voice sounds like on the other end? Choppy, muffled, too soft?
goodpenguin said:
Is this an isolated case? So far I haven't heard anyone complaining about my voice. What does the voice sounds like on the other end? Choppy, muffled, too soft?
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Sound like Morgan Freeman from the wormholl , very ****y and on seconds,other party is loosing your whole words , i also discovered it isnt on each call , and will try to low or high the in call volume to see if it effects somehow to this bug/fault but obviously its not a single problem
Sent from my D6503 using XDA Free mobile app
Same problem
I have complaints with almost every phone call about my sound quality. Have to speak louder or take phone off my ear and put microphone closer to my mouth.
Got this problem as well. Thought my was an isolate case but seemly it isn't so. Hope Sony do something abt it in the next firmware update
Sent from my D6503 using XDA Free mobile app
Wow, seems that everybody is having the same issue! How do you guys manage to live with it? I'd go nuts.
Anybody NOT facing the same bad quality issue? I got the phone replaced, let's what what my fiancé thinks about it.
I am waiting for replacement at Monday , arriving a new bach , will report after it , but mine alwso has gaps and uncentered camera , i cant believe sony make so much deffekt devices and thats the flagship for 2014 ..imagine in 2015 sony will sell a phones that ruin themselfs in your hand
Sent from my D6503 using XDA Free mobile app
same here too !!!
if you let the mouth piece drift even slightly away from your mouth , people say your breaking up or they cant hear you ! seems that Sony have a crap microphone built in the phone . and what good is a phone when people struggle to hear you ????

[Q] Stock firmware - Low in-call volume - Speaker volume working fine

My E970 (AT&T Optimus G) is on stock Android version 4.1.2 (Build Number: JZO54K and Software Version: E97020j). Everything was working fine but today morning I'm getting very low in-call volume.
Speaker volume is fine but when I get call I'm not able to hear other person voice clearly. All volume indicator are set to high.
What could have caused this low in-call volume issue all of sudden? Any way to troubleshoot?
Thanks!
Will appreciate if seniors can help.
Sent from my LG-E970 using XDA Free mobile app
It was hardware failure so replaced earpiece speaker.
Mods - This thread can be closed. Thanks!
How did you replace the speaker and where did you get the part?
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terp05 said:
How did you replace the speaker and where did you get the part?
Sent from my LG-D850 using XDA Free mobile app
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Went to local mobile repair shop and he replaced the speaker.
jituthejeet said:
Will appreciate if seniors can help.
Sent from my LG-E970 using XDA Free mobile app
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How did you get your imei issue resolved ?
Sent virtually over my LG 'Nexus' G
ryan8r said:
How did you get your imei issue resolved ?
Sent virtually over my LG 'Nexus' G
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It's still not solved. My phone's IMEI is null and I'm not able to use it.
Please do let me know if you find any solution.

Bad mic?

Hey guys
I've had my Z2 for three months, and sometimes when I call people they almost can't hear me. The reception is great and it's only an issue with this phone.
Have anyone else had this problem?
Sent from my D6503 using XDA Free mobile app
i
SuperVaesel said:
Hey guys
I've had my Z2 for three months, and sometimes when I call people they almost can't hear me. The reception is great and it's only an issue with this phone.
Have anyone else had this problem?
Sent from my D6503 using XDA Free mobile app
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i don have this problem.
check if it get wet somehow!
+ test if with voice record (or the built-in test app Xperia Diagnostic; Setting > About > Diagnostic)
if thr s problem first try to repair firmware to be sure it s not software
if problem remains take it to service for replacement because of faulty hardware
:good:

OnePlus X charges only when switched off !

Hello,
My 4 month old OnePlus X now charges only when it switched off. It does not charge when its on and working.
Has anyone faced the issue? Can it be resolved ?
It's under warranty just take it to service center.
I have the same problem with my oneplus x. Please let me know if you find any solution
Sent from my Nexus 6P using Tapatalk
Exodusche said:
It's under warranty just take it to service center.
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Yeah I am thinking to take it to service center. but they format the phone :/
Rah0ol said:
Hello,
My 4 month old OnePlus X now charges only when it switched off. It does not charge when its on and working.
Has anyone faced the issue? Can it be resolved ?
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i also faced similar problem while running h20s but after flashing oxygenos it solved the charging problem . you can also try flashing rom maybe it can solve yours too. Hope it helps.
Rah0ol said:
Yeah I am thinking to take it to service center. but they format the phone :/
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You're on XDA, back it up!?!?!

Low volume

On youtube anything below 50% is hardly audible. Anyone else who is also experiencing such problem? Actually otherwise also volume below 50-60% is very very low.
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shivaagarwal1 said:
On youtube anything below 50% is hardly audible. Anyone else who is also experiencing such problem? Actually otherwise also volume below 50-60% is very very low.
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not that I recognized. It is louder than my note 2 and at 50% it seems reasonably loud for me
lolmensch said:
not that I recognized. It is louder than my note 2 and at 50% it seems reasonably loud for me
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In that case I need to visit a service centre.
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shivaagarwal1 said:
In that case I need to visit a service centre.
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maybe you can find somebody else with a phone or a store and make a comparison with the same video?
lolmensch said:
maybe you can find somebody else with a phone or a store and make a comparison with the same video?
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Planning to do the same. Thanks for reply and suggestion.
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