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OK folks,
After a night of wine and tequila on a brother birthday, i got to home with my girlfriend. I get quickly to bathroom and my phone fell out of my coat directly on the toilet. When I saw, I took as fast as possible and not turned over, and dry it with a hairdryer, removed the battery and sim/sd card.
Apparently the screen still with some water on it inside. I didnt opened it because it still on warranty (1 month of use), so i'm freaking out, here in brazil I paid $800 (it costs $1200 really, but i got a promotion) and i'm out of money. So if you guys know something to do and if atrix have a protection, please help me.
PS: donation accepted
Like any other phone that gets wet...battery removal is a priority. Then put it in a ziploc bag of dry, uncooked rice for several days. Your warranty is now void since it's been wet, so dis-assembly shouldn't bother you.
you might as well take it apart to let it dry since your warranty does not cover water damage. you can always try to find some water damage stickers on ebay and replace them and try to get the warranty to cover it...
I already removed the battery, of course. I'm thinking of dis-assembly this and try to replace the water damage indicator, but there is no other sticker that motorola can know that i opened it? because opening void the warranty too.
Lesson learned. Don't put a phone in a pocket where gravity can take over and drop.
That being said, I've fixed a couple wet iPhones by putting it in dry uncooked white rice for acouple days.
LivingChampion said:
Lesson learned. Don't put a phone in a pocket where gravity can take over and drop.
That being said, I've fixed a couple wet iPhones by putting it in dry uncooked white rice for acouple days.
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Click to collapse
Rice will usually work. HURRY
Thats not a 'lesson learned'. Every day the first thing i do when get in home is put the cell on its dock, but this time... it happens...
the cellphone is now on white rice uncooked, i'll leave it for some days and will try to call motorola to knows if they can do anything, maybe paying... i know the warranty is on the hell...
i'm just with fear about the water inside the lcd screen... i'll search around an video off dis-assembly of atrix..
My wife dropped hers in the toilet not only is it working fine but the moisture
sensor on the back under the cover is still white.
good thing our phone doesnt have void stickers so we can take it apart how many times we want without worrying, also the lcd is not glued to the digitizer and what not. so if there is water inside you can easily get it out..
kudos to moto.
I have found this: http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1
Someone know at where should i dis-assembly? i think it's very hard to assembly it again after.
Thanks to everyone that are trying to help me, i'll thank every one!
Sorry for double post, edit bnt isn't working here (Opera),
Do someone know where to find the water damage indicator to replace mine? I didn't find it on ebay (or doesnt know how to name it)...
Thanks in advance.
I would like to name this build (if you dont mind)..."Toiletblur"
If you take it apart and let it dry out it should dry out and work again. It happened to another phone I had.
Sent from my MB860 using XDA Premium App
vanstorm said:
I would like to name this build (if you dont mind)..."Toiletblur"
If you take it apart and let it dry out it should dry out and work again. It happened to another phone I had.
Sent from my MB860 using XDA Premium App
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Not quite so............corrosion can build up very quickly, and the only way to get rid of that is to take apart your phone, piece by piece, and very carefully clean out any corrosion deposits. There are guides for this with the iPhone, and other phones, but the Atrix is too new I believe for there to be a comprehensive guide showing what needs to be checked and cleaned. Contacts are one of the first places on which corrosion starts to appear.
Pretty sure there are no void stickers on this phone. Also there's only like 5 or 6 screws to take the whole phone apart. All of which are visible from the back. I stripped mine down as soon as I got it. I don't think there's any moisture sensors either. Maybe on the battery itself? If so just get a new battery
Sent from my MB860 using XDA Premium App
Should I use Isopropyl alcohol or is too late? Remember that yesterday was sunday, so i can buy it on workdays
SolidHelix said:
Pretty sure there are no void stickers on this phone. Also there's only like 5 or 6 screws to take the whole phone apart. All of which are visible from the back. I stripped mine down as soon as I got it. I don't think there's any moisture sensors either. Maybe on the battery itself? If so just get a new battery
Sent from my MB860 using XDA Premium App
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there are two water indicators, one on the battery and one on the phone under the battery
SkzBR said:
Should I use Isopropyl alcohol or is too late? Remember that yesterday was sunday, so i can buy it on workdays
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Here are a couple of links to repairs for water damage:
I take no responsibility if following any of the procedures results in worse/more damage
http://www.fiscalgeek.com/2009/06/ff_water_damaged_cellphone/
http://www.gsmindia.in/forum/nokia-hardware-repair-section/18861-how-to-handel-water-damage-handsets-good-guide-here.html
http://techpp.com/2009/12/13/how-to-save-and-repair-your-mobile-phone-after-water-damage/
+1 for the uncooked rice method. tested and proven it works
neotekz said:
there are two water indicators, one on the battery and one on the phone under the battery
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must have missed that one. phone comes apart real nice though. I bought mine broken. well the volume keys were messed up and the battery cover wouldn't go on right. obviously it was dropped. I took it all apart and when i reassembled it was fixed lol. one little thing around the volume keys must have been out of place. saved $200 of retail for it too
I had same experience. I did the white rice for a couple days, then switched to flower drying crystals. After a while the phone started to boot again.
To dry out the lcd, navigation is your friend. Drove for a good twenty minutes with the screen on and noticed that the streeks were disappearing. After another day, phone was like factory again.
Motorola built this phone right.
Sent from my MB860 using XDA App
So my girlfriend dropped her phone in a cup holder with water in it today. Everything works but it's getting hot, and I couldn't get to it in time to pull the battery and disassemble. It's mainly working, but gets warm and eats battery violently. Has anyone had any luck with the rubbing alcohol bath trick on one of these? I'm not sure how they may react. Some things are getting a bit more sensitive these days.
Side note... If anyone has a main-board laying around from an old busted phone or anything, let me know. She's not pleasant when she's disconnected from the facebook world. The sooner I get this done, the sooner my ear stops bleeding.
BoominSVX said:
So my girlfriend dropped her phone in a cup holder with water in it today. Everything works but it's getting hot, and I couldn't get to it in time to pull the battery and disassemble. It's mainly working, but gets warm and eats battery violently. Has anyone had any luck with the rubbing alcohol bath trick on one of these? I'm not sure how they may react. Some things are getting a bit more sensitive these days.
Side note... If anyone has a main-board laying around from an old busted phone or anything, let me know. She's not pleasant when she's disconnected from the facebook world. The sooner I get this done, the sooner my ear stops bleeding.
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Put it in a bowl of rice with the bowl sitting on a heating pad set to high for 24-48 hours. Dont power on the phone in this time and make sure the battery is removed. Also ensure that its the phone getting hot and not the battery.
Sent from my MB855 using xda premium
Yeah when my phone went for a swim, I dove in to the pool after it. I think I ripped the battery out of it even before I was fully out of the water. I had to let it sit in rice for two days until I could no longer see water between the glass and LCD.
And even then, I opened it up and scrubbed the motherboard down with a stiff toothbrush and 91% rubbing alcohol, I wouldn't suggest dousing the phone in it, though.
Bock Abrams said:
Yeah when my phone went for a swim, I dove in to the pool after it. I think I ripped the battery out of it even before I was fully out of the water. I had to let it sit in rice for two days until I could no longer see water between the glass and LCD.
And even then, I opened it up and scrubbed the motherboard down with a stiff toothbrush and 91% rubbing alcohol, I wouldn't suggest dousing the phone in it, though.
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I've taken phones that people could only find by calling it and seeing it light up in a puddle and saved them two days later. The trick was always get the water off and replace it with something pure so iron and zinc deposits can't complete a random circuit. Rubbing alcohol baths and a toothbrush have been common here, followed by compressed air, and finally rice for a day. It almost ALWAYS works, but this one is failing. Maybe I'll just buy a new board. To bad because the phone is still beautiful.
BoominSVX said:
I've taken phones that people could only find by calling it and seeing it light up in a puddle and saved them two days later. The trick was always get the water off and replace it with something pure so iron and zinc deposits can't complete a random circuit. Rubbing alcohol baths and a toothbrush have been common here, followed by compressed air, and finally rice for a day. It almost ALWAYS works, but this one is failing. Maybe I'll just buy a new board. To bad because the phone is still beautiful.
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You could always buy a water sensor sticker off ebay and replace the one in your phone that is red then take it into sprint and just say its acting funky and you want it repl........ Wait, thats illegal, dont do that.....
Sent from my MB855 using xda premium
Acvice said:
You could always buy a water sensor sticker off ebay and replace the one in your phone that is red then take it into sprint and just say its acting funky and you want it repl........ Wait, thats illegal, dont do that.....
Sent from my MB855 using xda premium
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I had a bad experience with some half breed store breaking her old phone and trying to tell me it was water damaged. After fighting city hall and just hearing "water damage", I took it apart myself, and what do you know... NO WATER DAMAGE! The guy tried to pass it off like water broke it when HE actually did. They stood there and told me that since her (previously working) phone was now dead, the only way I was leaving the shop with a working phone was if I bought a new one. I was furious to see it not show any signs of water, and after a few more calls, I took it to a corporate store and let them take it apart. Finally, the previous notes on the account were over-ridden, and retentions sent me out a replacement for 100 dollars. Three days later, I looked at craigs and found 4 of the same phone for 100 bucks (TouchPro2) and decided insurance isn't worth it. I've never looked back, and I can still even now buy a board or a whole photon for less than the insurance charges. Just missed one on ebay for 42 bucks, but tomorrow is a new day with new auction endings.
PS, She uses sprint as a family plan. I use boost on my epic, and now at 35 bucks a month, I've never looked back from leaving sprint. They can keep their BS insurance and false hopes of 4g. They charge her an additional 10 bucks a month for a "4g device", and we've never even been able to see the icon work. A year from now, she can actually upgrade to an LTE phone when the contract runs out, but until that, ....WOW cell phone companies really suck. I don't even think I should post this.
Well i recieved my z2 yesterday and immediately and possibly stupidly wanted to test the waterproof aspect of it, i dunked it in a bowl of cold water for no more than 30 seconds however i more have moisture in my camera lens. I've let it try and dry out even left it in rice all last night with the flaps open and the moisture is still there, thing is the flaps were sealed properly so i have no idea why this has happened. Just hoping i haven't knacked the phone on the first day if having it, any ideas on how to fix it? Thanks
chucklz_smiley said:
Well i recieved my z2 yesterday and immediately and possibly stupidly wanted to test the waterproof aspect of it, i dunked it in a bowl of cold water for no more than 30 seconds however i more have moisture in my camera lens. I've let it try and dry out even left it in rice all last night with the flaps open and the moisture is still there, thing is the flaps were sealed properly so i have no idea why this has happened. Just hoping i haven't knacked the phone on the first day if having it, any ideas on how to fix it? Thanks
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Exactly same thing happened to me, except my phone is now dead too. Going back to the vendor with it today. Hopefully they'll be cool about it, but I'm expecting an argument although this should be covered by DOA rules in the first seven days.
Quist said:
Exactly same thing happened to me, except my phone is now dead too. Going back to the vendor with it today. Hopefully they'll be cool about it, but I'm expecting an argument although this should be covered by DOA rules in the first seven days.
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Im tempted to take mine to a shop and see what they say good i love the phone but atm the camera is no use :/ should they take it back?
chucklz_smiley said:
Im tempted to take mine to a shop and see what they say good i love the phone but atm the camera is no use :/ should they take it back?
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Bought mine from a local online vendor that also has brick-and-mortar shops and wanted to check their info online first. They say water exposure voids the warranty of all their products, but refer to the manufacturer's warranty info. But I have no such info in my box, but instructions say that if water is found inside the casing it voids the warranty. Therein lies the rub - if your waterproofing doesn't work, you're gonna get water inside the thing.
Anyway, waiting to hear back from Sony. Another potential issue I have is that under my Imei info on their support site my warranty went out in July 2013 - before the phone was even made or launched. Hoping Sony will be reasonable with this. I decided not to involve the vendor, but I might have to try.
"cold water" - Explains it all.
KyleSforza said:
"cold water" - Explains it all.
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How does that explain anything?????? would it be better in boiling water???? If you can find me something from sony that says the waterproofing only works in water within a certain temparature range, then i will accept that cold water explains it all....... as it is the temp of the water explains sod all!!!!!!
On a lighter note, im kinda glad my mates been away all week so haven't been able to dunk it in his fishtank....... not sure that i want to now lol
numskull said:
How does that explain anything?????? would it be better in boiling water???? If you can find me something from sony that says the waterproofing only works in water within a certain temparature range, then i will accept that cold water explains it all....... as it is the temp of the water explains sod all!!!!!!
On a lighter note, im kinda glad my mates been away all week so haven't been able to dunk it in his fishtank....... not sure that i want to now lol
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http://en.wikipedia.org/wiki/Evaporation
Tested under Fresh water :
http://www.static.xperiablog.net/wp...hy_waterproof_a_smartphone_printres-01-01.jpg
KyleSforza said:
http://en.wikipedia.org/wiki/Evaporation
Tested under Fresh water :
http://www.static.xperiablog.net/wp...hy_waterproof_a_smartphone_printres-01-01.jpg
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What are you on about???
Water can be fresh and cold.
le_lutin said:
What are you on about???
Water can be fresh and cold.
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1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
KyleSforza said:
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
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Click to collapse
You're not making much sense I'm afraid.
KyleSforza said:
1st, evaporation can cause cold/hot water to enter through the glass, as we know it forms droplets on the glass.
Well, explain that to Sony not me.
I think some Rice, or placing it in a warm area should fix it.
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Ehm I'm not a good at science, but when you get water outside of your glass of cold water is because of the moist in the air is cooled down from gas to liquid form.
Sorry for bad explaining, I am not good with the english terminology.
Xernoxis said:
Ehm I'm not a good at science, but when you get water outside of your glass of cold water is because of the moist in the air is cooled down from gas to liquid form.
Sorry for bad explaining, I am not good with the english terminology.
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You are correct. Water droplets formed outside of a chilled glass is caused by condensation which is when gas is changed to liquid. Condensation formed on lens is usually caused by a drastic change in temperature long enough to cause condensation.
On topic, when dealing with camera lens for DSLRs, you want to allow your gear to adjust to the temperature when going from a really cold environment to a warm environment or vice versa. One way I know if allowing your gear to adjust is to place them in pouches or bags and bring it into the other environment to let it adjust then take them out.
In this case, the phone going from a warm environment (the room) to a cold environment (the water) may have caused condensation to build up. I've gotten condensation build up before in my old iphone 3gs. I THINK I got rid of it by using a blow dryer to blow on the lens and I just let the phone sit for awhile. Eventually the condensation went away.
I filmed the water test of my phone - when it failed miserably with bubbles rushing out of the bottom of the screen as water rushed in - after some hassles with Sony's repair request system, I finally got the local Sony reps to call the repair shop and send a shipping label. Sent in the phone with a note referring to the video and had a replacement phone before the end of the week. At the end of the day, I'm very pleased with Sony's handling of the matter.
Quist said:
I filmed the water test of my phone - when it failed miserably with bubbles rushing out of the bottom of the screen as water rushed in - after some hassles with Sony's repair request system, I finally got the local Sony reps to call the repair shop and send a shipping label. Sent in the phone with a note referring to the video and had a replacement phone before the end of the week. At the end of the day, I'm very pleased with Sony's handling of the matter.
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Update to my case, unfortunately the replacement unit suddenly has moisture in the lens after a visit to the pool. This track record is getting me down now. Two phones rated at IP58 and both get water on the inside.
My friend just returned from a vacation to Greece where he took his Z1. He wanted to shoot videos in the pool at the hotel. This is the result:
Unfortunately he got moisture inside the camera and flash.
Fortunately he was able to blow warm air inside with a hair dryer and get rid of the moisture.
Unfortunately his screen started to malfunction 2 days later (he doesn't know if it's related to moisture or not)
Fortunately he still has warranty
Unfortunately the warranty is not with Sony but with a mobile carrier
raducanmihai said:
My friend just returned from a vacation to Greece where he took his Z1. He wanted to shoot videos in the pool at the hotel. This is the result:
Unfortunately he got moisture inside the camera and flash.
Fortunately he was able to blow warm air inside with a hair dryer and get rid of the moisture.
Unfortunately his screen started to malfunction 2 days later (he doesn't know if it's related to moisture or not)
Fortunately he still has warranty
Unfortunately the warranty is not with Sony but with a mobile carrier
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Click to collapse
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
shaf46 said:
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
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Agree with this method of getting rid of moisture in the camera. Only problem is that a phone that is supposed to be IP58 shouldn't get water in it so you have to dry it out every time it gets wet. I'm going to try and return my phone again and get another replacement.
Quist said:
Agree with this method of getting rid of moisture in the camera. Only problem is that a phone that is supposed to be IP58 shouldn't get water in it so you have to dry it out every time it gets wet. I'm going to try and return my phone again and get another replacement.
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of course my friend this is defective device and do keep pictures of the defects as a proof and return it
shaf46 said:
don't use hair dryer or what ever , it will burn out circuit. Switch off the device and take a little tupperware play dry rice ( uncook in it ) , open up your flaps ( remove memory card/ sim ) and dig a hold in the rice then play the device in then cover rice over it then cover it and place it in some dry warm place for 24 - 48 hours it should go away try it and let me now this happens for my z1 and idid this
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As I said, it's my friend's phone (Z1), not mine. I have a Z2. He took it to warranty and he didn't mention anything about moisture in the camera or hair dryer.
shaf46 said:
of course my friend this is defective device and do keep pictures of the defects as a proof and return it
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I agree with your assessment as the device being defective. I know that the hatches were closed and that coupled with the IP58 leads to the conclusion that it's defective if water got in some how. But here's the rub - although the onus should be on the vendor to bear the burden of proof, manufacturers of these devices have covered their backsides by not adjusting their warranty terms to allow coverage of water damage even though they market the devices as waterproof and water resistant. How can they do that? Well they design in an "out" for themselves by putting hatches on the things. Suddenly, they shift the burden of proof to us consumers.
My first device sucked in water like a sponge. Proving this on film was an easy match as you could see bubbles pouring out of it as water poured in.
My second device showed no problems in the same test over about 5 mins in a pitcher of water. Then after a day at the waterpark, the lens fogged over. I dried it our in rice and redid the water pitcher test - nothing. I even left it in the water for a good 15 hours and it kept working and showed no fog on the lens. Then, hours later as I began using it again and a temperature differential arose between the air in the phone and the temp outside, it fogged over, proving that a drop or two of water got in some how.
So now I'm in a bind. The phone keeps working through all the tests I put it through and water invasion is so slight that it only shows up in use after taking it out of water and comes and goes. Still, as soon as I take it to the pool or lake, I won't be able to rely on the camera working right. Catch-22.
The flaps of my device are somewhat lose. It was in my pocket and it got wet. I saw condensation in the camera lens. I kept it in rice for a day and then a day in silica gel sachets. Now everything is working except the touch. It randomly touches everywhere and i cant use it. Did a factory reset using companion . No use going to the service centre as they'll say its water damaged. Any suggestions?
Surajn97 said:
The flaps of my device are somewhat lose. It was in my pocket and it got wet. I saw condensation in the camera lens. I kept it in rice for a day and then a day in silica gel sachets. Now everything is working except the touch. It randomly touches everywhere and i cant use it. Did a factory reset using companion . No use going to the service centre as they'll say its water damaged. Any suggestions?
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Click to collapse
Who is your service provider? Go to them and tell them they sold you a waterproof phone that is indeed not waterproof. I did the same thing last week with an s5. Samsung told me to kill myself basically so I went to t-mobile and kept them on the phone for an hour until they finally shipped me a new device. Until they eliminate the "flaps", I'm not trusting this waterproof nonsense anymore. I have a z2 as well which I've taken into the ocean scuba diving and its been perfect, but there is still a chance with this stuff. Not worth it.
seh6183 said:
Who is your service provider? Go to them and tell them they sold you a waterproof phone that is indeed not waterproof. I did the same thing last week with an s5. Samsung told me to kill myself basically so I went to t-mobile and kept them on the phone for an hour until they finally shipped me a new device. Until they eliminate the "flaps", I'm not trusting this waterproof nonsense anymore. I have a z2 as well which I've taken into the ocean scuba diving and its been perfect, but there is still a chance with this stuff. Not worth it.
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I'm from india and here there are no contract based phones So basically i bought it from the electronics megastore
I recently installed a screen protector that requires dipping in soapy water before applying and that I did.
This device is supposedly IP68 but after I applied the screen protector the phone went crazy!! screen turned off, no touch... after a couple hours screen back on but phone is buggy when it boots, laggy boot logo and touch after 1 full day still isnt responding!! Not to mention I hear camera noise (the one you hear when launching camera app) every time I boot the phone as if its launching camera as well?? WTH is this?? anybody got any suggestions? I placed the phone in a rice bowl and waiting for more hours or days to try it again but anybody faced similar issues? is my device broken because of this??? isnt it supposed to be water proof?!
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
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Baths are generally taken with water only. You shower before getting in the tub so I think you're right about the soap changing the water tension.
3 days ago (8 sept) my Xperia 1 died. I used to wash it regularly in the shower (and a little soap), then that day, a couple of hours after shower, simply turned off. No lights, no charging indicator, no screen, nada. This is really a sad week for me... And sad to say im moving to Samsung
I only could think in blaming the shower.. And if you ask why i washed regularly my phone, is that i work at a hospital er.
wasn't first time i washed it with little soap, practically did it every day, for 5 months. And it's weird my phone suddenly died hours after the shower.
Weird, same problem practically same day. Planned obsolescence??
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
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but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
madshark2009 said:
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
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Click to collapse
My bad, I understood you dipped the phone, I found that weird but who am I to judge? xD
There is no way some water on the screen that is just glass, or even into the speaker cut could break your phone, even non IP phone will not have problems with that.
Did you try to remove the screen protector? It would be the first thing to do, since it's the only new thing that could mess with the touch screen. And a bad screen protector could easily do that.
If you have already removed the screen protector and the phone is still bugged, then I really don't know what happen. I would try to use the warranty and ask a repair from Sony. In Europe there is a 2 year manufacturer warranty, so any Xperia 1 should still be able to use it. Dunno where you are from and what are the conditions there.
And yes, often it's written in the user manual that waterproofing is just against accidental immersion, and are not meant to go into a pool, and especially not into sea water (salt is the worst thing you will commonly find for electronic and generally any metal that can oxidize).
There were case of advertising showing phone taking photo under sea water, but with warranty void if done, written in the user manual...