Dead Device? - Galaxy S6 Edge Q&A, Help & Troubleshooting

Searched around and there doesn't seem to be a fix? Not sure. Anyway, here are the details:
- Rogers, NOT rooted, running the latest update (6.0 I think?). Was working fine all day yesterday. Turned it off last night before bed, and plugged it in.
This morning, it wouldn't power on. No button combination to get to recovery / download mode is working. I've tried multiple cables with no luck. One thing that DOES work - is wireless charging. The phone doesn't react as if it's charging (no LED, screen doesn't activate), but the wireless charger reacts as if it is charging, and the phone gets warm as normal.
Any ideas?

genesethprow said:
Searched around and there doesn't seem to be a fix? Not sure. Anyway, here are the details:
- Rogers, NOT rooted, running the latest update (6.0 I think?). Was working fine all day yesterday. Turned it off last night before bed, and plugged it in.
This morning, it wouldn't power on. No button combination to get to recovery / download mode is working. I've tried multiple cables with no luck. One thing that DOES work - is wireless charging. The phone doesn't react as if it's charging (no LED, screen doesn't activate), but the wireless charger reacts as if it is charging, and the phone gets warm as normal.
Any ideas?
Click to expand...
Click to collapse
Hold power and down for 20 seconds does it boot to safe mode?

Nope, doesn't power on in any form.

Does it respond to the charger?
Sent from my SM-G925F using XDA Free mobile app

N00BY0815 said:
Does it respond to the charger?
Sent from my SM-G925F using XDA Free mobile app
Click to expand...
Click to collapse
No, the led doesn't light up at all. The wireless charger does respond though - and the battery seems to heat up on the phone. But no other indication that the phone is charging.

genesethprow said:
No, the led doesn't light up at all. The wireless charger does respond though - and the battery seems to heat up on the phone. But no other indication that the phone is charging.
Click to expand...
Click to collapse
Do you still have warranty? If yes, get it exchanged. If not, maybe try to open the back, unplug the battery and look for any sign of damage or burn. Maybe try plugging it in without the battery or go to a repair shop that can do that for you. Seems like you already tried all other things, that came to my mind.
Sent from my SM-G925F using XDA Free mobile app

genesethprow said:
No, the led doesn't light up at all. The wireless charger does respond though - and the battery seems to heat up on the phone. But no other indication that the phone is charging.
Click to expand...
Click to collapse
Try to do the download mode combination vol down + home + power for 20 seconds. Then press vol up then plug into odin. See if it picks it up? It could be just dead screen/board

Thanks both for the replies! Yeah, the phone is out of warranty (bought it July 2015...grr). I haven't tried loading it with Odin - I will try that soon. I ended up getting a new phone so at least I'm not without a device, but if I can get the S6 repaired then at least I can sell it to recover some lost dollars. Thanks!!

Related

Help! My EVO LTE may be dead.

I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
cubbieswin said:
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
Click to expand...
Click to collapse
try holding the volume down botton and the power botton??
cubbieswin said:
I was driving somewhere with my wife this morning and I had my phone plugged into the charger. All of a sudden, the phone just turned off. Nothing I've tried will turn it back on. If it is on the charger, there is no LED light. The phone is just dead.
I've tried holding the power button down for a minute or more. I tried the power button and volume down trick. Nothing. Nada.
If I can't get this thing working tonight, I will head to the Sprint store in the morning. I am expecting an important phone call tonight and I need to do something. Argh!
I've searched the issue and I've seen other people have had this issue, but no resolution that works for me yet. The only thing has been getting a new phone.
Click to expand...
Click to collapse
same problem. freaking out, im rooted custom everything. even if sprint gets it back on im still screwed. looking for some xda love right now
Try pluging the phone in to the charger and then unplug it and then plug it in again. I have noticed on mine that sometimes when I plug it in to charge the led will light up like its charging but it wont be charging, it will be discharging.
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
linkin_p said:
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
Click to expand...
Click to collapse
wtf
linkin_p said:
if you can charge your battery with an external charger do a shock to the battery .
maybe your battery is sleep.
Click to expand...
Click to collapse
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
mikeyxda said:
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
Click to expand...
Click to collapse
mine does get recgonized by usb but in the device manager it says qhusb_dload. any idea what that means?
Ladicx said:
mine does get recgonized by usb but in the device manager it says qhusb_dload. any idea what that means?
Click to expand...
Click to collapse
QHUSB_DLOAD means that your phone is in emmc recovery mode. There's a tool out there for the EVO 3D called emmc_recover which can make it possible for you to flash images to partitions while in this mode. (this is the same tool that is used in the Evo 3D Hboot 1.5 downgrade method). I wonder if the same tool can be used in this case to flash a new hboot?
mikeyxda said:
Uhhh. Non-removable battery. Else, great idea: I've used that trick with removable batteries.
What happens if you plug the phone into the computer via USB instead of using the charger. Does it come on/charge then? Do you get the "USB device connected" sound from the computer?
Mike
Click to expand...
Click to collapse
Mike, I tried that too. No response to that either. I was rooted but no custom ROM. I didn't make it to the Sprint store on Sunday. I was wiped after spending the day in the sun.
I'll be at the Sprint store in the morning and will let you guys know what happens. I'm using my wife's LTE with my number attached to it right now.
2 more hours until the sprint store opens. argh! I hope they don't give me **** about replacing it.

[Q] Phone died wont charge

Yesterday my dna died while at a dealership then I went to plug it into my car charger and the led came on to indicate charging. The phone automatically booted into the bootloader at which point I selected reboot phone and after that it went black as if there wasn't enough juice to boot and shut off. Since then the phone won't charge. When plugged into the wall, no orange led comes on to show its charging and after being left plugged in over night I'm still having the same issue.
I've got a lot of important things on there and I really hope there's something I can do.
Thanks :crying:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
zachf714 said:
it may be in a boot loop try booting into the boot loader and flashing twrp then boot into it and let it charge
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
superchaos said:
Make sure your cable isn't borked. For some reason, the cable wires break at the connector on the small end. Try a different cable. The orange charging light should come on after about 5-15 minutes of charging depending how dead it is.
Click to expand...
Click to collapse
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
dev/null/ said:
At this point the phone is refusing to do anything or at least appears to be doing nothing. Pressing the power does nothing and when plugged into any power source no orange led. I don't know how I would boot into the boot loader while the phone is in this state.
Thanks. I've tried several cables and from different charging sources, wall, computer USB and my car and none make the orange led come on. I've tried holding the power for 20-30 seconds to see if I could reboot it but that didn't work either. The phone has never been dropped on anything but carpet once or twice and never near any water.
Click to expand...
Click to collapse
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Salsbar said:
I have this exact same problem; however, my phone came back in a few days? It seems to get stuck like that every so often but then comes back and has around 30-40% battery left. I am about to lock it and put it back to stock and get a replacement.
Were you running any ROMs? I'm running a clean stock ROM.
Click to expand...
Click to collapse
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
Jaggar345 said:
Maybe try to open it up and disconnect the battery. This is a common pro let on the Nexus 7 and usually people get it fixed by disconnecting the battery and putting it back on. If you feel comfortable opening the phone you could try that.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
dev/null/ said:
I'm running stock rom with root and clockwork. I've had the phone like that since late December and nothing wrong until now. Now that you mention though, the same thing did happened awhile back but like you it randomly started working again on its own. I hope it comes back soon.
I was going to disassemble it after finding a guide and almost purchased a replacement charging port for the phone thinking maybe it was broken or something but I may try that. Thanks.
Click to expand...
Click to collapse
Cool. Keep me updated. I'm very curious now.
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Salsbar said:
Cool. Keep me updated. I'm very curious now.
Click to expand...
Click to collapse
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
superchaos said:
When you hold down the power button for 10-15 seconds, do the led's on the bottom of the screen blink? I let mine drain all the way out. Plugged it in. the orange light was blinking slow. I held down the power button until after the led's blinked 13 times. I don't know why they blinked 13 times but they did. held down the power button again and it booted up.
When you connect it to your computer, is it found as a device through ADB commands? Is it listed as a drive attached to the computer?
Click to expand...
Click to collapse
Prior to disassembling it no, the LEDs never blinked when holding it down and when I tried charging it through my computer USB port it was never detected. Everything seems to be fixed now but thanks for suggestions. I still don't know what happened but hopefully it was just a one-off thing
dev/null/ said:
Good news, I disassembled it and disconnected the battery from the mobo like another user suggested earlier and after putting it together and plugging it in it is charging and booted to recovery
So it does sound like a hardware problem. Maybe I'll return mine and get a new one.
Click to expand...
Click to collapse
Glad to hear your back up. Good job. It could also possibly be that the battery somehow got disconnected. I wouldn't return it unless it happens again. Just try not to let it die and I don't think it will happen again. Or if you drop it, it may also disconnect. But I wouldn't get a replacement unless the issue comes up again.
Sent from my HTC6435LVW using xda premium
If you get a replacement your phone will be unlockable.
Glad you found the problem.
For future reference, my experience when my android phone had died, always plug the phone into the wall. If not, it takes forever for the phones light to come back on. Its happened to me a bunch of times. Haha
Sent from my HTC6435LVW using xda app-developers app

[Q] My ZU wont switch on. Red LED

This morning, my Z ultra died on me. It wont start, no vibration, no use pressing vol + power buttons and the red switch. I was neither rooted or bootloader unlocked.
When I tried to connect it to my laptop (Windows 7), its shows as a USB device. The red LED flashes up, the computer finds it and then lets go of it again. Again in a few minutes, the red LED goes up , the computer makes the connection sound and then the red LED goes off again. This cycle goes on and on.
I cannot use SEUS, Flash, Fastboot or do anything. I have checked various forums and apparently I have not hard bricked the phone as the LED still works and the computer recognizes the problem. But no one has given any concrete solution.
When I connect it to the charger which came with the phone, the red LED pops up and then goes off again. I dont know if its charging. HOWEVER, I have used another Chinese Travel Charger, and then the red LED stays solid as if its charging. I dont know what it means.
Please help. I spent a lot behind this phone. I dont want to be left with a brick
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
LordManhattan said:
It's not an issue if it's completely stock is it? You have your warranty, but i understand that i sucks to have it shipped in for repairs for god knows how long. I had a similar issue some time ago, but i'm bootloader unlocked and what not, so that was pretty easy to fix. You're completely stock though, so it's a little harder to do anything.
What happens if you hold VOL UP when you connect it to your computer? Does a blue LED light up? If yes, does it stay on, or does it disappear? What happens if you hold VOL DOWN when you connect it to your computer? Do you get a blinking LED and then nothing? That's normal, and it's going into Flashmode. If you can get it to stay in Flashmode you'll be able to re-flash a ROM in Flashtool. But be 100% sure to have enough battery, or else you'll be in danger of hard bricking it.
So..
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
just a small note or two:
Flashmode the LED should go orange, then blue then off within about 1second then it is in Flashmode
To get into either of these modes the phone has to be powered fully OFF, press the red reset button before charging to make sure, then again just before the above steps.
It sort of sounds like a corrupted loader
showdown_counts said:
Hi LordManhattan. I dont have any warranty as I brought it from a local reseller .
Whether I press Vol UP or vom DOWN when I connect to the laptop, a red LED pops up, there is a connection sound and after that the red LED goes off and and there is a disconnection sound.
If I leave the phone connected with the computer, the phone gets connected after 2/3 minutes, there is a connection sound and then there is a disconnection sound again . Any clue what I can do :crying::crying:
Click to expand...
Click to collapse
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Please someone help me. Really need to do something here
LordManhattan said:
Hmmm... This is a tough one..
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
Have a good read of this? http://forum.xda-developers.com/showthread.php?t=1849170
It would suggest that the battery is flat. Let it charge in the wall plug for a few hours and see what happens
I have let the phone to charge overnight with the charger that came with the phone. As I said before, with that charger, the red LED would turn on and then go off again. I will hopefully try the Chinese travel charger tonight with which the red LED remains solid.
The funny thing is , the phone had about 80% charge when it died. This is so weird :'(
What You Do Before It Happen?
Sent from my C6833 using Tapatalk
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
showdown_counts said:
Nothing. Its like as if the phone soft bricked itself, probably by auto updating or something
Click to expand...
Click to collapse
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
SpyderTracks said:
Have you tried the reset button under the microsd flap? Press and hold for 3 secs.
I did read another user had an issue where the screen blanked for around a day, he left it plugged in and came back to it about 6 hours later and it was fine again.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
showdown_counts said:
I tried that and basically all the other normal options. No use. The computer recognises it as a USB Input Device and for a second or two, the red LED comes up. Same thing when I am charging
Click to expand...
Click to collapse
It's a battery issue most probably. I guess it doesn't show anything. Is your battery removable?
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
showdown_counts said:
I still have not opened my phone. I am looking at all the other options first. If everything else fails, I guess I will have to open my phone
Click to expand...
Click to collapse
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Andrewasth said:
I know it isn't the best choice but I would suggest getting it to sony repair. So that your waranty isn't voided (even if you have bought from a local store you still have waranty
Click to expand...
Click to collapse
Warranty exists with Sony for first year, no matter where it's bought, very true.
Sent from my C6833 using XDA Premium 4 mobile app
+1 contact your local sony, i had a similar problem, no fastboot/flashmode. locked bl/not rooted and my led only flashed red and occasionally solid red then nothing. plugging it into computer continuously played the disconnecting sound.
most likely hardbricked.
i also purchased my xzu from a local BST but as long as you have your imei, contact sony and theyll tell you if you have warranty. they required me to send in proof of purchase as well but like most say "play stupid" ( i said i received it as a gift and they said it was fine)
i got a brand new XZU after a week and a half sending it in.
LordManhattan said:
- Plug the wall charger in and charge it for a couple of hours (2-3 hours)
- Try to kick it into Fastboot (VOL UP when you connect it to your computer). Look for blue LED.
- Try to kick it into Flashmode (VOL DOWN when you connect it yo your computer). No LED.
Click to expand...
Click to collapse
Thank you! One or two years ago my Z Ultra's screen cracked and I got a new phone. Decided to use it again, purchased a new screen and replaced it myself today. When I tried to move to AOSP (had root, bootloader unlocked, backup of TA partition), the phone bricked. No SONY logo, nothing. Did what you said above, Xperia Companion recognized the phone in flashmode and is now downloading the newest stock rom. I was so afraid of a hard brick, that living with latest stock without root doesn't seen so bad now hahaha
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
lifehacker69 said:
Hey Friends, I have exactly the same issue. The red led just flashes up for a couple of seconds and this cycle continues. My battery was a bit swollen up and the back glass cover opened up a bit. Still battery was working fine. Two days ago I tried nougat aosp on it and after leaving it idle for 2 hours, it was bricked. I can enter into flashmode and flashed stock LP as well as KK but it does not boots up. Is it definitely battery's problem? If yes, where can I buy original or near original battery for it?
Click to expand...
Click to collapse
The battery is dangerous and should be removed. Be careful because the battery can burst into flames if the bloated cell get punctured.
Use tools with caution and take your time.
Lipo cells expands as a first safety trigger. Instead of going strait to venting or venting and burst into flames.
Its a safety feature if they are charged with too high current or if the cell is drained below its 2,22 volts and is brought back to life with a normal charger that puts normal current on the cell. Then even 400mA in this scenario is way too much current to start charging a drained cell with.
But the battery should not be the issue that your phone is not booting. How did you flash stock rom? With Flashtool?

S6 edge won't turn on, won't respond to anything, but is hot

Hey guys, I just did an update last night, the update was around 330mb, then I drained my phone completely, charged it, then fell asleep, when i woke up, I removed the charger, and the phone won't turn on. Tried pressing all 4 buttons, tried going to recovery, safe mode, and every other combination of buttons, but the phone won't turn on or even go to the samsung logo or blink or anything. Even if I connect it to the laptop, nothing happens. Screen is off, but even when it is not attached to anything, the phone is hot. Which means it is technically on? I'm thinking of letting it drain til it runs out of battery then recharge it?
Anyone? I tried all combinations, nothing makes it work, not even make the led blink, no vibration. Also, i tried charging it for a few hours, it just gets warm but no charging icon or anything.
Does it get recognized in Odin? You may be able to fix it by reflashing stock
crixley said:
Does it get recognized in Odin? You may be able to fix it by reflashing stock
Click to expand...
Click to collapse
I'll try later. I still don't have odin. But that would probably be my last resort. I don't want to lose all my stuff.
Bu the way, my phone is all stock, no root.
OK so I kept the phone charging and now I tried turning it on, nothing, but the blue LED came on.
Now the blue light is off again.
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
crixley said:
Trya computer to see if it is recognized. If so, just copy your entire folder from your phone, try to Odin, then if successful copy over your files
Click to expand...
Click to collapse
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
limpbisquit said:
I have never connected it to my laptop before so it may not have the drivers? But the laptop does not read it. Kies does not see it. Now i borrowed a friend's wireless charger but he said he thinks something is wrong with this charger cus it charges, now i put the phone on top, the charger shows a blue light but phone is not responding to it.
Click to expand...
Click to collapse
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
callumbr1 said:
Whilst the blue led it lit hold only power + volume down for 10 seconds? Anything happen?
Click to expand...
Click to collapse
Tried that. It doesn't work. Oh and now that i tried charging with a wireless charger and still same thing, i guess i can safely conclude it's not the port. Maybe i need to try a charger with higher amps to try and wake it up?
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
limpbisquit said:
Is it possible that the update does not allow the use of chargers that or not originally for the unit? And i used a samsung slow charger that night after the update, so the whole night the phone tried blocking the current and ended up frying the diode/resistor? Or maybe since i drained it to 0% it went to deep deep sleep?
Click to expand...
Click to collapse
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
callumbr1 said:
No any charger should work fine it doesn't have to be official samsung charger. Do the touch key lights come on at all? Have you tried to connect to odin?
Click to expand...
Click to collapse
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
limpbisquit said:
I tried connecting to the laptop, laptop does not read it. I connected it to odin but it doesn't show anything, how do I know if odin reads it? Touch lights don't come on, no response from anything.
Click to expand...
Click to collapse
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
callumbr1 said:
Open odin, plug in phone and a box on odin will go blue and will say com 3 or something. If that doesn't work try smart switch
Click to expand...
Click to collapse
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Would it help if i charge it using a 3.4A charger for a few hours? Maybe that will wake up the battery? Technicians say that because it got to 0% it might have been fully drained and unable to recharge, what they usually do is direct charge a battery but in the case of the s6 edge it's not that easy to do since you have to take it apart...
limpbisquit said:
I think it didn't show anything when i did. I will check again later.
Is it possible that after the update, when i charged it didn't accept the charger so the battery got drained fully and now it can't charge? A technician said the battery needs to be "shocked" but they don't have the equipment to take off the back to get to the battery. Any thoughts on that?
Click to expand...
Click to collapse
This is possible, I had the same issue with an iPhone and I had to open the case and charge it externally
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
limpbisquit said:
Anyone have any other suggestions? I would probably bring it to the service center on monday, but I think if i have it serviced, they will just forward it to another city since I don't think they do repairs in mine.
Click to expand...
Click to collapse
Official samsung charger should be enough to get it charging and working. Service centre sounds best option

G Alpha wont turn on.

I charged my phone night before last and I used it in the morning. I left it on top of the bed when I had to do stuff.
I went to get my phone and my wife said it was warm and that she found it under the blanket. The blue notification light was flashing but I could not get the screen to come on via the power buttom.
I cannot get the phone to respond using any methods.
Could my phone have just died in an instant?
Reseat battery, try getting your phone into recovery
echo124 said:
Reseat battery, try getting your phone into recovery
Click to expand...
Click to collapse
I already reseated the battery.
I cannot get to recovery mode with volume up + power + home.
I dont understand what could have happened.
Blue notification light was flashing. I hit the power button to turn the screen on but the phone did not respond.
I pulled the battery and I put the battery back in but the phone would not power on.
No indication when it is charging.
Kies wont recognize it.
Wont power on, at all.
Stock rom with only a few extra apps. I deleted most of my apps when my phone would randomly lock up.
Could be bad battery. Try getting to recovery as soon as you plug in charger.
echo124 said:
Could be bad battery. Try getting to recovery as soon as you plug in charger.
Click to expand...
Click to collapse
I tried to boot the phone with 3 different chargers with the battery in and battery out.
My charger
My wifes S6 charger
My moms Kindle fire charger.
I tried a total of 6 times to boot the phone, nothing.
Could the motherboard be bad?
Could it be hard bricked?
Could be the battery
Could the phone turn on without the battery while being plugged into charge?
I guess no, try battery from another alpha/new one.
kktkaran said:
I guess no, try battery from another alpha/new one.
Click to expand...
Click to collapse
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
svtfast said:
I did. I tried 2 new batteries that I got from a batteries and bulbs store.
Still acting like a brick.
Click to expand...
Click to collapse
It can be Display problem, give it to service centre
Im also facing same issue. its totally dead. can't even charge. replaced battery . i think it might be IC issue.
Help!!!
kktkaran said:
It can be Display problem, give it to service centre
Click to expand...
Click to collapse
I doubt that could be the problem because my computer wont even recognize the phone.

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