S6 Edge G925I stuck at Emergency page - Android Q&A, Help & Troubleshooting

Suddenly one day my S6 edge G925I got stuck on "An error has occured while updating the device software. Use Emergency recovery function in the Smart Switch PC Software"
So i tried using the Emergency Recovery function, which threw an error after downloading "Could not recognise update mode". I cannot enter recovery mode. Only Downloading mode.
I tried Flashing it with the stock firmware but it said "There is no PIT partition".
So i gave it the correct PIT file but it gets stuck at "Get PIT for mapping".
Tried Odin 3.07 and 3.12. Used it in XP Compatible mode too and ran as admin.
Tried 3 different usb cables now.
Tried flashing a custom recovery mode(twrp) but that failed giving the same error.
Please help

nikhalster said:
Suddenly one day my S6 edge G925I got stuck on "An error has occured while updating the device software. Use Emergency recovery function in the Smart Switch PC Software"
So i tried using the Emergency Recovery function, which threw an error after downloading "Could not recognise update mode". I cannot enter recovery mode. Only Downloading mode.
I tried Flashing it with the stock firmware but it said "There is no PIT partition".
So i gave it the correct PIT file but it gets stuck at "Get PIT for mapping".
Tried Odin 3.07 and 3.12. Used it in XP Compatible mode too and ran as admin.
Tried 3 different usb cables now.
Tried flashing a custom recovery mode(twrp) but that failed giving the same error.
Please help
Click to expand...
Click to collapse
Try changing USB port or use the rear ports, or take battery out and in and reboot to download mode, it's a common issue, happens a lot, if you're using a USB hub, then don't, and plug the phone directly to the USB port.

MigoMujahid said:
Try changing USB port or use the rear ports, or take battery out and in and reboot to download mode, it's a common issue, happens a lot, if you're using a USB hub, then don't, and plug the phone directly to the USB port.
Click to expand...
Click to collapse
So I'm using a laptop and tried all the USB ports. As the S6 edge battery is non removable i cannot do that. Also the phone doesnt charge (no kernel?), only when the phone is connected the emergency page shows up.

Related

HELP!

I might have accidentally bricked my SGS 2. I get a screen saying:
"firmware upgrade encountered an issue. Please select recovery mode in kies and try again"
with a mobile phone and a computer logo with a Yellow triangle in between.
I know abt Rooting and ROM flashing etc and has been doing it for the last couple or years.
I flashed Franklin's XXKG3 Kernels, and before I could flash Chainfire's XXKG3 kernel, the USB ports refused to recognize my handset. I can still go into download mode but the Odin or Samsung Kies etc. won't do nothing.
Keeps saying "USB Device not recognized"
Please help!!!!
leo13aug79 said:
I might have accidentally bricked my SGS 2. I get a screen saying:
"firmware upgrade encountered an issue. Please select recovery mode in kies and try again"
with a mobile phone and a computer logo with a Yellow triangle in between.
I know abt Rooting and ROM flashing etc and has been doing it for the last couple or years.
I flashed Franklin's XXKG3 Kernels, and before I could flash Chainfire's XXKG3 kernel, the USB ports refused to recognize my handset. I can still go into download mode but the Odin or Samsung Kies etc. won't do nothing.
Keeps saying "USB Device not recognized"
Please help!!!!
Click to expand...
Click to collapse
Might help to reinstall KIES or try another computer.
Keeps saying "USB Device not recognized"
USB drivers problem remove Kies totally and reinstall .
Connect in mass storage mode and let windows find drivers .
That fails its broken phone .
jje
you broke your phone.
buy another SGS II
You can always try using a USB JIG to put the phone in download mode.
leo13aug79 said:
Keeps saying "USB Device not recognized"
Click to expand...
Click to collapse
Uninstall the Samsung USB Driver from Control Panel
START/Control Panel/Programs and Features
Select "SAMSUNG USB Driver for Mobile Phones" and then uninstall
reboot your PC and then re-install the Samsung USB Driver from:-
C:\Program Files\Samsung\Kies\USB Driver
and run "SAMSUNG_USB_Driver_for_Mobile_Phones.exe"
Doing that will make sure there is no USB driver corruption.
"firmware upgrade encountered an issue. Please select recovery mode in kies and try again"
Click to expand...
Click to collapse
I had the same problem on my SGS4g after updating to a leaked 2.3.4 rom, which would not make phone calls. Tried to use heidmall to downgrade by loading a new rom. After installing the usb driver as described here http://forum.xda-developers.com/showpost.php?p=14798367&postcount=1 . After reboot I get the error screen <phone..!..Computer> "firmware upgrade encountered an issue. Please select recovery mode in kies and try again". I then took the following steps.
I came across this site: http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Bricked_Screen Under the bricked section it mentions a couple things to try. I the reboot cycle with a couple of times and kept on getting the same screen. Still no go.
I took Odia's advice an did a complete removal of all usb drivers as mentioned and reinstalled kies. This was key in getting odin to recognize the phone again.
My solution:
I try Odin again to try to get it to recognize my phone. I open odin with the usb connected in this state and it is not recognized. I pull battery, it boots to error screen. I restart odin and then plug in the usb and it is recognized. I was then able to load my pit, pda, phone, csc back onto the phone with odin. The first time it tried to load the data it failed, the second time it worked!
Interestingly I never got the "Download Screen". I was still on the mentioned error screen, yet odin was able to still see the phone. The status bar still showed up on the error screen as the fresh rom was being loaded.
I thought I was totally bricked, but this method worked in my case. Hope something similar might work for you.
I still don't know I would get this error screen and have to go through this after loading the required usb driver for heimdall? Any ideas?
OMG! It's WORKING!
Thanks a lot to you all guys for the co-operation....
So, what did I do???? I uninstalled Kies and re-installed a couple of times but it won't access it. Tried Odin in all possible ways, No success. While playing and after ordering a "Jig" from some1 in USA,
I thought of something else and while the phone still being connected with the pc, I ran SuperOneClick, but it went on saying waiting for the device,.... I accidentally or in frustration hit the "HOME" button and it started doing something, USB drivers and Modem drivers installed on PC. Then I started Odin and the port went "Yellow". And I flashed it with the XXKG3.....
OMG! I'm so much relieved!!!!!!!! thanks God
thank you all too
Love your SGS2 and love God! Bless you all!
fvnktion said:
I had the same problem on my SGS4g after updating to a leaked 2.3.4 rom, which would not make phone calls. Tried to use heidmall to downgrade by loading a new rom. After installing the usb driver as described here http://forum.xda-developers.com/showpost.php?p=14798367&postcount=1 . After reboot I get the error screen <phone..!..Computer> "firmware upgrade encountered an issue. Please select recovery mode in kies and try again". I then took the following steps.
I came across this site: http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Bricked_Screen Under the bricked section it mentions a couple things to try. I the reboot cycle with a couple of times and kept on getting the same screen. Still no go.
I took Odia's advice an did a complete removal of all usb drivers as mentioned and reinstalled kies. This was key in getting odin to recognize the phone again.
My solution:
I try Odin again to try to get it to recognize my phone. I open odin with the usb connected in this state and it is not recognized. I pull battery, it boots to error screen. I restart odin and then plug in the usb and it is recognized. I was then able to load my pit, pda, phone, csc back onto the phone with odin. The first time it tried to load the data it failed, the second time it worked!
Interestingly I never got the "Download Screen". I was still on the mentioned error screen, yet odin was able to still see the phone. The status bar still showed up on the error screen as the fresh rom was being loaded.
I thought I was totally bricked, but this method worked in my case. Hope something similar might work for you.
I still don't know I would get this error screen and have to go through this after loading the required usb driver for heimdall? Any ideas?
Click to expand...
Click to collapse
I love you man! You saved my phone and me!
So what have we learnt today? Don't go screaming "brick!" everytime you encounter a problem
I had a same issue yellow triangle between Phone and PC symbol...
followed this step .. http://forum.xda-developers.com/showthread.php?t=1274337
just did like this on very first step to get into odin mode hold vol down and power for longer then usual to get into odin mode and by pass that yellow triangle between Phone and PC screen and then follow rest of it same and easy as right clicking on desktop LOL!
From my experience, only true brick I encountered was when I messed with boot loaders. If the screen shows anything at all, Odin will recognize it. Glad to hear it's fixed
Sent from my GT-I9100 using XDA App
Odia said:
Uninstall the Samsung USB Driver from Control Panel
START/Control Panel/Programs and Features
Select "SAMSUNG USB Driver for Mobile Phones" and then uninstall
reboot your PC and then re-install the Samsung USB Driver from:-
C:\Program Files\Samsung\Kies\USB Driver
and run "SAMSUNG_USB_Driver_for_Mobile_Phones.exe"
Doing that will make sure there is no USB driver corruption.
Click to expand...
Click to collapse
I´d tried to upgrade my Infuse SGH-i997 (AT&T) but I did something wrong and now the cell phone no work.
When it turn on says:
"firmware upgrade encountered an issue. Please select recovery mode in Kies & try again"
The computer recognize the cell phone but I don´t know what else I can do.
Any suggestion?
Can you get into download mode? If yes then reflash stock firmware using Odin
Sent from my GT-I9100 using Tapatalk
A bricked phone is a phone which will not respond. It maybe a soft brick or hard.
If you can get into download or recovery all you have to do is reflash. Wipe data & Cache. You will be up and running. If your phone is not recognised by your computer then reinstall kies.
Sent from my GT-I9100
Yep. Infuse Q&A (You're in the wrong section).
anjimgo said:
I´d tried to upgrade my Infuse SGH-i997 (AT&T) but I did something wrong and now the cell phone no work.
When it turn on says:
"firmware upgrade encountered an issue. Please select recovery mode in Kies & try again"
The computer recognize the cell phone but I don´t know what else I can do.
Any suggestion?
Click to expand...
Click to collapse
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
Well, I got this same Firmware upgrade error. I can't get the computer to see it at all. It's almost like the USB port doesn't work anymore. I can get into the download mode but then it ends there. I cannot get into the bootloader at all. If I try, it goes to the error screen and if I boot normally, it goes to the error screen.
Brittlespeed said:
Well, I got this same Firmware upgrade error. I can't get the computer to see it at all. It's almost like the USB port doesn't work anymore. I can get into the download mode but then it ends there. I cannot get into the bootloader at all. If I try, it goes to the error screen and if I boot normally, it goes to the error screen.
Click to expand...
Click to collapse
I can't tell if you're asking for help or just letting people know, but anyway, considering all your previous posts were in the Epic 4G Touch forums, you've probably trashed your device flashing something meant for the I9100.
See this thread for confirmation of your new shiny brick, if my above assumption was correct: http://forum.xda-developers.com/showthread.php?t=1492323
this solution worked for a Galaxy s3 mini
fvnktion said:
I had the same problem on my SGS4g after updating to a leaked 2.3.4 rom, which would not make phone calls. Tried to use heidmall to downgrade by loading a new rom. After installing the usb driver as described here http://forum.xda-developers.com/showpost.php?p=14798367&postcount=1 . After reboot I get the error screen <phone..!..Computer> "firmware upgrade encountered an issue. Please select recovery mode in kies and try again". I then took the following steps.
I came across this site: http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Bricked_Screen Under the bricked section it mentions a couple things to try. I the reboot cycle with a couple of times and kept on getting the same screen. Still no go.
I took Odia's advice an did a complete removal of all usb drivers as mentioned and reinstalled kies. This was key in getting odin to recognize the phone again.
My solution:
I try Odin again to try to get it to recognize my phone. I open odin with the usb connected in this state and it is not recognized. I pull battery, it boots to error screen. I restart odin and then plug in the usb and it is recognized. I was then able to load my pit, pda, phone, csc back onto the phone with odin. The first time it tried to load the data it failed, the second time it worked!
Interestingly I never got the "Download Screen". I was still on the mentioned error screen, yet odin was able to still see the phone. The status bar still showed up on the error screen as the fresh rom was being loaded.
I thought I was totally bricked, but this method worked in my case. Hope something similar might work for you.
I still don't know I would get this error screen and have to go through this after loading the required usb driver for heimdall? Any ideas?
Click to expand...
Click to collapse
Thanks a lot. My teenage son thought he had bricked his S3 mini but I was able to fix it after reading this thread. Thanks.

S2 "Firmware upgrade ecountered an issue"

Hello,
When I turn on my phone, I get an error: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.
I thought that I use ODIN 1.85 to flash a new ROM, but when I connect my phone to computer "USB device not recognized" shows up, and ODIN does not detect my phone.
I tried installed Kies with drivers, closed kies and nothing. Uninstalled Kies and istalled samsung drivers only - nothing. Tried 3 different computers with Win XP to Win 8 - nothing. Tried 3 different cables, including samsung original - Odin still not detecting.
and you do pass through dowload mode to flash with odin?
did you try factory reset? and then check again if it's recognized by PC ?
wishmas7er said:
and you do pass through dowload mode to flash with odin?
did you try factory reset? and then check again if it's recognized by PC ?
Click to expand...
Click to collapse
Can't get into recovery mode to do factory reset. Same error as described before.
Can get into download mode, but odin won't recognize,
you should try a JIG
Open Windows Task Manager and check for two Kies-related processes. I don't remember their full names, but they both have Kies in their names. Then download a different ROM with ODIN 3.04 and flash as usual. Also connect the phone to a USB port at the back of the PC (the ones that are straight on the motherboard) and don't use the additional ports as they also cause issues sometimes.
The same issue happened to me twice and both times that's how I solved it.
someonet1k said:
Open Windows Task Manager and check for two Kies-related processes. I don't remember their full names, but they both have Kies in their names. Then download a different ROM with ODIN 3.04 and flash as usual. Also connect the phone to a USB port at the back of the PC (the ones that are straight on the motherboard) and don't use the additional ports as they also cause issues sometimes.
The same issue happened to me twice and both times that's how I solved it.
Click to expand...
Click to collapse
Don't have any kies related processes. I have used 3 different computers (2 laptops, 1 pc) and still nothing. Have to take phone to repair shop, I think.

[Q] Odin stuck at setup connection

Because there is no forum for the SGH-T589R (Samsung gravity Q). I have to post here.
I've been trying to flash back to stock rom ever since I rooted my phone. I've used Odin 1.85 and Odin multi downloader but they all get stuck! Odin 1.85 gets stuck at setup connection...I've searched everywhere they all say, try a different computer, try a different usb port, try a different cord, try re-installing the drivers, close kies, run as administrator, uncheck protect ops, I've even tried this: http://forum.xda-developers.com/showthread.php?p=36293397 . The only progress I've ever gotten is Odin multidownloader getting stuck on amss download then boot.img download. Is my phone ruined or is there still a chance to fix it? I am in download mode as I can't get into recovery mode and it says in yellow text "Downloading..."
pixelm said:
Because there is no forum for the SGH-T589R (Samsung gravity Q). I have to post here.
I've been trying to flash back to stock rom ever since I rooted my phone. I've used Odin 1.85 and Odin multi downloader but they all get stuck! Odin 1.85 gets stuck at setup connection...I've searched everywhere they all say, try a different computer, try a different usb port, try a different cord, try re-installing the drivers, close kies, run as administrator, uncheck protect ops, I've even tried this: http://forum.xda-developers.com/showthread.php?p=36293397 . The only progress I've ever gotten is Odin multidownloader getting stuck on amss download then boot.img download. Is my phone ruined or is there still a chance to fix it? I am in download mode as I can't get into recovery mode and it says in yellow text "Downloading..."
Click to expand...
Click to collapse
I don't know if you have found a solution or not, but because I have the same phone I'm suggesting you try Odin 4.40
I was looking for stock rom for SGH-T589W but unfortunately I couldn't!

Need help for note 10.1, cannot turn on and access to download mode

My tablet totally unable to turn on.
Tried power + volume down + home, no response at all.
However, when plug into the PC, the download mode appear and flickering very fast and stated "Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again."
When connect to kies, firmware upgrade and initialisation, halfway downloading and stated "failed to upgrade firmware due to unexpected error. Do you want to run firmware emergency recovery now?"
I cannot find the recovery code in tools and unable to proceed further.
Had tried ODIN, download 3 different firmware from my country and my model in Sammobile and failed too.
Had tired changing 4 USB cables, 3 PC and all same result.....
Thanks all!

S6 edge ( sm-g925f ) | odin stuck at setup connection

I got a new phone recently and i tried to flash TWRP on it. When i tried to flash it using odin, odin just hanged on setupconnection and after some time it failed. I looked everywhere and so far I tried: Other versions of odin, other usb ports on pc, different cables and 2 pcs, installing both kies and smart switch. The phone is properly set in download mode and odin detects it. Bootloader is unlocked. I just wondered if anyone had the similar problem and perhaps has found an answer?
Phone: S6 Edge SM-G925F INTERNATIONAL.​
NevecEx said:
I got a new phone recently and i tried to flash TWRP on it. When i tried to flash it using odin, odin just hanged on setupconnection and after some time it failed. I looked everywhere and so far I tried: Other versions of odin, other usb ports on pc, different cables and 2 pcs, installing both kies and smart switch. The phone is properly set in download mode and odin detects it. Bootloader is unlocked. I just wondered if anyone had the similar problem and perhaps has found an answer?
Phone: S6 Edge SM-G925F INTERNATIONAL.
Click to expand...
Click to collapse
Make sure usb debugging is on in developer options. Use odin v 3.10.6. The only thing to cause setup connection error is usb ports or cable so changing them should fix it
Most important: Remember to uninstall samsung kies and kies2 before connecting phone to usb. Kies messes up odin. And it is better to use odin 3.10.7 and newer. Older ones causes problems.

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