So recently, my phone went into bootloop for no reason. I was using stock firmware, no root or modifications of any sort.
I'm not able to access recovery mode, boot the phone(in safe mode as well). The only screen I was able to get to was download mode.
However, I don't want to flash custom firmware on it because that would make me lose my data.
Help of any kind to help me backup my files or fix the problem would be appreciated.
UPDATE: I was able to install TWRP onto the phone, but it freezes after the first of seconds of boot.
Is there any important data on the phone? If not, did u factory reset it?
Akshat2100 said:
Is there any important data on the phone? If not, did u factory reset it?
Click to expand...
Click to collapse
There's a lot of important data on the phone. I can't possibly lose it.
aryan.arora180 said:
There's a lot of important data on the phone. I can't possibly lose it.
Click to expand...
Click to collapse
Did you flash the correct version of twrp?
callumbr1 said:
Did you flash the correct version of twrp?
Click to expand...
Click to collapse
Yeah, I even tried multiple versions of TWRP. I tried arter97's TWRP recovery as well and it didn't freeze but it wasn't performing any opeartions(factory reset, installing ROMs, MTP)
aryan.arora180 said:
Yeah, I even tried multiple versions of TWRP. I tried arter97's TWRP recovery as well and it didn't freeze but it wasn't performing any opeartions(factory reset, installing ROMs, MTP)
Click to expand...
Click to collapse
V 3.1.1-0 is the correct version.
Have you tried flashing stock firmware?
callumbr1 said:
V 3.1.1-0 is the correct version.
Have you tried flashing stock firmware?
Click to expand...
Click to collapse
I tried flashing stock firmware as well. It ends up in a bootloop only.
aryan.arora180 said:
I tried flashing stock firmware as well. It ends up in a bootloop only.
Click to expand...
Click to collapse
Sounds like your flashing the wrong firmware. What's your model? G925? And Android version and region?
callumbr1 said:
Sounds like your flashing the wrong firmware. What's your model? G925? And Android version and region?
Click to expand...
Click to collapse
It's the G925I - the international variant. I bought the phone in India and it was latest on nougat.
Should I restore the Marshamllow version instead?
aryan.arora180 said:
It's the G925I - the international variant. I bought the phone in India and it was latest on nougat.
Should I restore the Marshamllow version instead?
Click to expand...
Click to collapse
http://updato.com/firmware-archive-select-model?record=304ED2348A3811E7963AFA163EE8F90B
Try this one first mate
callumbr1 said:
http://updato.com/firmware-archive-select-model?record=304ED2348A3811E7963AFA163EE8F90B
Try this one first mate
Click to expand...
Click to collapse
Sure, I'll try it out.
callumbr1 said:
http://updato.com/firmware-archive-select-model?record=304ED2348A3811E7963AFA163EE8F90B
Try this one first mate
Click to expand...
Click to collapse
Hey sorry for the late reply... I had to travel and bought the OP5 in a hurry.
Tried flashing the firmware you gave, but it had the same result - bootloop.
Any luck? Mine just did the same thing this morning. To be a little more clear, my ph-1 (USA, Sprint purchased) ran the battery out last night. When I plugged it in, it bootlooped. I entered boot loader and shut it down. Fast forward - charged all night, no difference. Bootloader is locked and there is no recovery (phone hasn't been modified at all, unless you count Holy Diver as a ring tone
CtDMonet said:
Any luck? Mine just did the same thing this morning. To be a little more clear, my ph-1 (USA, Sprint purchased) ran the battery out last night. When I plugged it in, it bootlooped. I entered boot loader and shut it down. Fast forward - charged all night, no difference. Bootloader is locked and there is no recovery (phone hasn't been modified at all, unless you count Holy Diver as a ring tone
Click to expand...
Click to collapse
Sorry for the late reply.
I gave it to a service center. They simply replaced the battery and it was working fine for a day. The next day the same things started happening again, and I sent it back to them.
Related
Hey,
I have a Galaxy Note I717M under bell, running complete stock, and recently, it just decided it doesn't want to turn on anymore.
I can still access download mode and recovery mode, but when I try to boot into system I get stuck at the samsung logo.
Is my phone soft bricked? Am I able to flash a new rom and move on? If so, am I able to recover all my data that's currently on the phone?
Thanks in advance!
Flipnotic said:
Hey,
I have a Galaxy Note I717M under bell, running complete stock, and recently, it just decided it doesn't want to turn on anymore.
I can still access download mode and recovery mode, but when I try to boot into system I get stuck at the samsung logo.
Is my phone soft bricked? Am I able to flash a new rom and move on? If so, am I able to recover all my data that's currently on the phone?
Thanks in advance!
Click to expand...
Click to collapse
In recovery mode do a factory reset first see if this solves the problem.
yes you can still flash ROMs.
if not flash stock ROM or custom ROM.
press thanks if I helped you.
@SidDev said:
In recovery mode do a factory reset first see if this solves the problem.
yes you can still flash ROMs.
if not flash stock ROM or custom ROM.
press thanks if I helped you.
Click to expand...
Click to collapse
Thanks, and will do. Just to know in advance, is there any way conceivable to save my data/apps before doing this?
Flipnotic said:
Thanks, and will do. Just to know in advance, is there any way conceivable to save my data/apps before doing this?
Click to expand...
Click to collapse
are you on stock or custom recovery?
BTW you could have also pressed thanks along with saying itm
@SidDev said:
are you on stock or custom recovery?
BTW you could have also pressed thanks along with saying itm
Click to expand...
Click to collapse
Stock everything.
Thanked twice
Flipnotic said:
Stock everything.
Thanked twice
Click to expand...
Click to collapse
back up your data via adb
guide link below.
http://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351
all the best.
@SidDev said:
back up your data via adb
guide link below.
http://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351
all the best.
Click to expand...
Click to collapse
Looks good, but judging by the end of that post, the phone needs to be working because it'll ask me for a password on the device at some point?
Flipnotic said:
Looks good, but judging by the end of that post, the phone needs to be working because it'll ask me for a password on the device at some point?
Click to expand...
Click to collapse
I guess its for encryption of the data, try once and see it may work
As you are stock on everything
its the only way out.
try to do these steps in fastboot mode it won't be any problem most probably.
So I saw this lollipop rom(http://forum.xda-developers.com/showthread.php?t=2716306) and I was waiting for the official one from htc but this had what I wanted. It said I need to have the 4.4.4 firmware but I didnt know how to get it because I couldnt get the ota update on stock for a certain reason and so it flashed the 4.4.4 gpe rom then after that I flashed the 5.0 rom but now I have no wifi and when I reboot its in the bootloop and I dont know what to do now. I would appreciate it if anyone could try and help me. Thank you.
If you just flash a GPe rom it dosent mean you flashed the firmware. I was actually having this same problem so I just flashed the US Dev Sense 4.4.4 firmware and the Lollipop rom worked fine.
Guide on Flashing Firmware: http://forum.xda-developers.com/htc-one-m8/general/vomerguides-m8-bootldr-unlock-s-off-t2800727
Scroll all the way down and look for the 3.28.1540.5 firmware and flash that.
asap marcus said:
So I saw this lollipop rom(http://forum.xda-developers.com/showthread.php?t=2716306) and I was waiting for the official one from htc but this had what I wanted. It said I need to have the 4.4.4 firmware but I didnt know how to get it because I couldnt get the ota update on stock for a certain reason and so it flashed the 4.4.4 gpe rom then after that I flashed the 5.0 rom but now I have no wifi and when I reboot its in the bootloop and I dont know what to do now. I would appreciate it if anyone could try and help me. Thank you.
Click to expand...
Click to collapse
still need help? you need to just get back to bootloader an then enter recovery wipe device an restore a working backup so your phone is working an then go from there.
Tigerstown said:
still need help? you need to just get back to bootloader an then enter recovery wipe device an restore a working backup so your phone is working an then go from there.
Click to expand...
Click to collapse
forgot to backup but can I just flash the last rom I had.
asap marcus said:
forgot to backup but can I just flash the last rom I had.
Click to expand...
Click to collapse
Yea just do a wipe before...wipe both cache an data,system an then flash ROM should be good. Let me know what happens.
Tigerstown said:
Yea just do a wipe before...wipe both cache an data,system an then flash ROM should be good. Let me know what happens.
Click to expand...
Click to collapse
I got an answer and they posted the firmware so im going to try that first
Masterguy635 said:
If you just flash a GPe rom it dosent mean you flashed the firmware. I was actually having this same problem so I just flashed the US Dev Sense 4.4.4 firmware and the Lollipop rom worked fine.
Guide on Flashing Firmware: http://forum.xda-developers.com/htc-one-m8/general/vomerguides-m8-bootldr-unlock-s-off-t2800727
Scroll all the way down and look for the 3.28.1540.5 firmware and flash that.
Click to expand...
Click to collapse
Thanks im downloading the firmware now. Ive been waiting for the official update from HTC when that comes out should I flash that or should I stick with the one I have now.
even more broken
Masterguy635 said:
If you just flash a GPe rom it dosent mean you flashed the firmware. I was actually having this same problem so I just flashed the US Dev Sense 4.4.4 firmware and the Lollipop rom worked fine.
Guide on Flashing Firmware: http://forum.xda-developers.com/htc-one-m8/general/vomerguides-m8-bootldr-unlock-s-off-t2800727
Scroll all the way down and look for the 3.28.1540.5 firmware and flash that.
Click to expand...
Click to collapse
Before I flashed that firmware I wiped my phone and there is nothing on it. Also when I try to boot it it tells me to put in a password and I tried my google one but it didnt work also in twrp it says i have 0mb taken up on my phone. I also tried to adb sideload the rom to re flash it but that didnt work it said on my phone it couldnt put the file on my phone so it tried to put it on my ram. Are you sure that was the right firmware I have an att htc one m8. Also do you know what I can do or known some one that can help. Ive been having so many problems with my phone for two days straight and i havent able to use it.
Donot have to put in a password in recovery,format your data partition
asap marcus said:
Before I flashed that firmware I wiped my phone and there is nothing on it. Also when I try to boot it it tells me to put in a password and I tried my google one but it didnt work also in twrp it says i have 0mb taken up on my phone. I also tried to adb sideload the rom to re flash it but that didnt work it said on my phone it couldnt put the file on my phone so it tried to put it on my ram. Are you sure that was the right firmware I have an att htc one m8. Also do you know what I can do or known some one that can help. Ive been having so many problems with my phone for two days straight and i havent able to use it.
Click to expand...
Click to collapse
Wonders_Never_Cease said:
Donot have to put in a password in recovery,format your data partition
Click to expand...
Click to collapse
Thankyou so much it worked. But I don't know if its gonna get stuck in a boot loop thought but im not going to try to find that out now
Very welcome glad it got sorted out.
asap marcus said:
Thankyou so much it worked. But I don't know if its gonna get stuck in a boot loop thought but im not going to try to find that out now
Click to expand...
Click to collapse
i need solution .. M8 Att stuck on logo after flash Custom Firmware . (ViperOneM8 4.6.0) I tried other firmware but condition same i need help how solve that problem
current condition .. Stuck On Htc Logo
S-On
TWRP Rec Installed
Thanks In Advance
Was the phone on Kitkat or Lollipop when you unlocked the bootloader?
What version TWRP?
Did you make a nandroid (TWRP backup) of your stock ROM before you flashed the custom ROM?
Don't use the word "firmware" when you mean ROM (that seems to be what you mean). On this device "firmware" is typically used to mean something completely different (firmware.zip that includes hboot, radio, etc., but not the OS/ROM).
redpoint73 said:
Was the phone on Kitkat or Lollipop when you unlocked the bootloader?
What version TWRP?
Did you make a nandroid (TWRP backup) of your stock ROM before you flashed the custom ROM?
Don't use the word "firmware" when you mean ROM (that seems to be what you mean). On this device "firmware" is typically used to mean something completely different (firmware.zip that includes hboot, radio, etc., but not the OS/ROM).
Click to expand...
Click to collapse
I have the same issue but mine is s-off. I put the LP firmware on first and now I am stuck.
suzyq42 said:
I have the same issue but mine is s-off. I put the LP firmware on first and now I am stuck.
Click to expand...
Click to collapse
Its not clear what you or the OP tried to flash, as you need to be specific (and provide links if possible).
Plus, I already asked you to provide getvar data (which should be mandatory for anyone asking for support here) in the thread you started, but you never did so.
redpoint73 said:
Its not clear what you or the OP tried to flash, as you need to be specific (and provide links if possible).
Plus, I already asked you to provide getvar data (which should be mandatory for anyone asking for support here) in the thread you started, but you never did so.
Click to expand...
Click to collapse
So, now, I updated my firmware to 4.16.401.1 and it took good. Went to TWRP and did a wipe of cache (both), system and data to prep the new ROM (Viper one M8 4.6.1). From my ext SD, loaded it and this is where we are at. This was 2.5 hrs ago.
suzyq42 said:
So, now, I updated my firmware to 4.16.401.1 and it took good. Went to TWRP and did a wipe of cache (both), system and data to prep the new ROM (Viper one M8 4.6.1). From my ext SD, loaded it and this is where we are at. This was 2.5 hrs ago.
Click to expand...
Click to collapse
What version TWRP?
Flash it again, or try a different ROM.
redpoint73 said:
What version TWRP?
Flash it again, or try a different ROM.
Click to expand...
Click to collapse
TWRP is 2.8.4.
Phone is locked up.
suzyq42 said:
TWRP is 2.8.4.
Phone is locked up.
Click to expand...
Click to collapse
Flash it again, or try a different ROM.
redpoint73 said:
Flash it again, or try a different ROM.
Click to expand...
Click to collapse
I can't! Will not let me get back to recovery. All it does is cycle power.
suzyq42 said:
I can't! Will not let me get back to recovery. All it does is cycle power.
Click to expand...
Click to collapse
Meaning what? You can get into bootloader, but when you try to select recovery, it reboots? Or you can't get into bootloader?
redpoint73 said:
Meaning what? You can get into bootloader, but when you try to select recovery, it reboots? Or you can't get into bootloader?
Click to expand...
Click to collapse
looks like it's bricked. All you can do is cycle the power. you can't get to anything.
suzyq42 said:
looks like it's bricked. All you can do is cycle the power. you can't get to anything.
Click to expand...
Click to collapse
If the screen comes on, its not bricked.
Hold the power button for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of the power button, and hold only the vol down button. Don't let go of vol down, until you see the hboot screen. Failure to access hboot is virtually always caused by not performing the button combo correctly, either not pressing vol down fast enough; or letting go too early.
From hboot, you should be able to boot into recovery, use fastboot, etc.
Hello....i rooted my sm-g360az samsung phone and when i restarted the phone, it didn't boot up to the home screen. It shows the samsung logo and then becomes blank....i later on came to know on the internet that i hadnt enabled 'oem unlock' on 'developer options' before rooting. I sent the phone to samsung for repair and they sent it back to me today saying that the phone is beyond repair because it was rooted, though i hadnt mentioned to them that i had rooted the phone. How do i get my phone to work again? I need it very badly for work purposes. Can somebody help me with this....
You need to flash stock rom for your device via odin.
røbin said:
you need to flash stock rom for your device via odin.
Click to expand...
Click to collapse
hello robin....thanks for the reply my brother.....can you help me with links of the firmware files for sm-g360az brother? I searched on the iternet, but im unable to find them for free....
alvcross said:
hello robin....thanks for the reply my brother.....can you help me with links of the firmware files for sm-g360az brother? I searched on the iternet, but im unable to find them for free....
Click to expand...
Click to collapse
It is hard to find stock firmware for your device but check this linkhttp://www.easy-firmware.com/index.php?a=browse&b=category&id=3228 Did you visited this page?
røbin said:
it is hard to find stock firmware for your device but check this linkhttp://www.easy-firmware.com/index.php?a=browse&b=category&id=3228 did you visited this page?
Click to expand...
Click to collapse
yes my brother....i did visit that page before.....but it says that downloads are available only to paid users....
alvcross said:
yes my brother....i did visit that page before.....but it says that downloads are available only to paid users....
Click to expand...
Click to collapse
https://samsung-firmware.org/model/SM-G361F/ both device have same spec.So you can try this version.
røbin said:
https://samsung-firmware.org/model/sm-g361f/ both device have same spec.so you can try this version.
Click to expand...
Click to collapse
ohhh wooowww....thank you soo soo soo very much my brother.....but will this cause any problems to the sm-g360az phone?
alvcross said:
ohhh wooowww....thank you soo soo soo very much my brother.....but will this cause any problems to the sm-g360az phone?
Click to expand...
Click to collapse
Can't 100% guarantee you that it will work or not.Both device have same spec so it should work but one have 2mp font camera and other have 1.9mp camera. It shouldn't be a big problem I think.
And can you also tell me weather you were taking about sm-g361f or sm-g360f brother? Can you mention the exact model number I should try flashing with? THERE ARE MANY MODELS IN SM-G360....WHICH ONE WOULD SUIT THE BEST BROTHER?
alvcross said:
And can you also tell me weather you were taking about sm-g361f or sm-g360f brother? Can you mention the exact model number I should try flashing with? THERE ARE MANY MODELS IN SM-G360....WHICH ONE WOULD SUIT THE BEST BROTHER?
Click to expand...
Click to collapse
All the version are same.Those files are from different region. So you can choose any region.but download lte version only.
røbin said:
all the version are same.those files are from different region. So you can choose any region.but download lte version only.
Click to expand...
Click to collapse
ohhh....wowwww....okay my brother....ill download the firmware...flash the files and let you know....thank you so very much for the help my brother....god bless you....
alvcross said:
ohhh....wowwww....okay my brother....ill download the firmware...flash the files and let you know....thank you so very much for the help my brother....god bless you....
Click to expand...
Click to collapse
Don't just say thanks.Hit the thanks button If you thik I helped you
røbin said:
don't just say thanks.hit the thanks button if you thik i helped you
Click to expand...
Click to collapse
yes my brother....i did just that....i downloaded the firmware files and tried to flash with odin....but the flash doesnt proceed....it gets stuck in initialization cause of the locked bootloader....i hadnt enabled 'oem unlock' when the phone was working....and also in the download mode it shows 'secureboot - enabled'.....so the locked bootloader is not allowing odin to flash.....the phone is being recognized by adb and it shows up with a serial number as recovery in the adb console....is there any way i could enable oem unlock and unlock the bootloader through adb commands?
alvcross said:
yes my brother....i did just that....i downloaded the firmware files and tried to flash with odin....but the flash doesnt proceed....it gets stuck in initialization cause of the locked bootloader....i hadnt enabled 'oem unlock' when the phone was working....and also in the download mode it shows 'secureboot - enabled'.....so the locked bootloader is not allowing odin to flash.....the phone is being recognized by adb and it shows up with a serial number as recovery in the adb console....is there any way i could enable oem unlock and unlock the bootloader through adb commands?
Click to expand...
Click to collapse
You need to install twrp via odin and from twrp you need to do a full factory reset(data,cache,delvik,phone memory).after that try again to flash stock rom via odin.Here is the twrp link for your device http://teamw.in/devices/samsunggalaxycoreprimequalcomm.html
Røbin said:
You need to install twrp via odin and from twrp you need to do a full factory reset(data,cache,delvik,phone memory).after that try again to flash stock rom via odin.Here is the twrp link for your device http://teamw.in/devices/samsunggalaxycoreprimequalcomm.html
Click to expand...
Click to collapse
Oh my god.....wonder of wonders my brother.....i downloaded TWRP from the link you gave me and flashed it with odin and to my surprise the phone booted up to the home screen after flashing was done.....the phone is back and working now.....wooowwwww.....thank you soooo soooo soooo very much my brother.....this forum needs many good hearted and wonderful people like you....Words cant express how happy I am.....thank you....thank you....thank you my brother....:victory:
alvcross said:
Oh my god.....wonder of wonders my brother.....i downloaded TWRP from the link you gave me and flashed it with odin and to my surprise the phone booted up to the home screen after flashing was done.....the phone is back and working now.....wooowwwww.....thank you soooo soooo soooo very much my brother.....this forum needs many good hearted and wonderful people like you....Words cant express how happy I am.....thank you....thank you....thank you my brother....:victory:
Click to expand...
Click to collapse
I'm also very happy that I helped you and Now you get your bricked phone back to normal.
Røbin said:
I'm also very happy that I helped you and Now you get your bricked phone back to normal.
Click to expand...
Click to collapse
but there is still some problem brother.....after flashing twrp 3 with odin the phone booted up to the home screen anad all my apps and settings were intact....but when i restarted the phone again....it showed the boot screen and then went blank.....i reflashed the twrp with odin again and it booted up to the home screen.....this time I MADE A FACTORY RESET AND AGAIN THERE WAS THE SAME PROBLEM.....PHONE WAS NOT BOOTING UP TO THE HOME SCREEN.....I REFLASHED TWRP AGAIN....BOOTED UP TO HOME SCREEN AND TRIED SOFTWARE UPDATES....BUT I GOT A MESSAGE SAYING THAT THE PHONE WAS MODIFIED IN AN UNAUTHORIZED WAY AND THAT I COULD TRY USING KIES FOR UPDATES.....
THE BOOTLOADER SEEMS TO BE DAMAGED.....CAN YOU TELL ME HOW TO UNLOCK THE BOOTLOADER WITH ADB BROTHER? WHEN I TYPE REBOOT RECOVERY THROUGH ADB, THE PHONE REBOOTS AND WHEN IT COMES TO THE TWRP RECOVERY SCREEN, IT TURNS BLANK....SO IM UNABLE TO GO INTO TWRP TO WIPE SOME STUFF AS YOU HAD SUGGESTED EARLIER....SHOULD I TRY CWM?
alvcross said:
but there is still some problem brother.....after flashing twrp 3 with odin the phone booted up to the home screen anad all my apps and settings were intact....but when i restarted the phone again....it showed the boot screen and then went blank.....i reflashed the twrp with odin again and it booted up to the home screen.....this time I MADE A FACTORY RESET AND AGAIN THERE WAS THE SAME PROBLEM.....PHONE WAS NOT BOOTING UP TO THE HOME SCREEN.....I REFLASHED TWRP AGAIN....BOOTED UP TO HOME SCREEN AND TRIED SOFTWARE UPDATES....BUT I GOT A MESSAGE SAYING THAT THE PHONE WAS MODIFIED IN AN UNAUTHORIZED WAY AND THAT I COULD TRY USING KIES FOR UPDATES.....
THE BOOTLOADER SEEMS TO BE DAMAGED.....CAN YOU TELL ME HOW TO UNLOCK THE BOOTLOADER WITH ADB BROTHER? WHEN I TYPE REBOOT RECOVERY THROUGH ADB, THE PHONE REBOOTS AND WHEN IT COMES TO THE TWRP RECOVERY SCREEN, IT TURNS BLANK....SO IM UNABLE TO GO INTO TWRP TO WIPE SOME STUFF AS YOU HAD SUGGESTED EARLIER....SHOULD I TRY CWM?
Click to expand...
Click to collapse
If locked bootloader causing this problem than you might want to try this http://unlock-bootloader.net/how-to/unlock-bootloader-samsung-galaxy-core-prime/ Follow the guide and unlock bootloader to see if this problem solve for good.
There is Android Marshmallow custom rom for your device too
Røbin said:
If locked bootloader causing this problem than you might want to try this http://unlock-bootloader.net/how-to/unlock-bootloader-samsung-galaxy-core-prime/ Follow the guide and unlock bootloader to see if this problem solve for good.
There is Android Marshmallow custom rom for your device too
Click to expand...
Click to collapse
thanks for the link brother.....but that website is a fake website with fake android 6 custom rom links....
brother....do you have a SM-G360AZ MOBILE? CAN YOU INSTALL FLASHIFY ON YOUR PHONE AND TAKE A BACKUP IMAGE OF THE STOCK RECOVERY AND UPLOAD A LINK HERE....
TWRP IS NOT WORKING....THE PHONE REACHES RECOVERY AND THEN TURNS BLANK....
alvcross said:
thanks for the link brother.....but that website is a fake website with fake android 6 custom rom links....
brother....do you have a SM-G360AZ MOBILE? CAN YOU INSTALL FLASHIFY ON YOUR PHONE AND TAKE A BACKUP IMAGE OF THE STOCK RECOVERY AND UPLOAD A LINK HERE....
TWRP IS NOT WORKING....THE PHONE REACHES RECOVERY AND THEN TURNS BLANK....
Click to expand...
Click to collapse
Why do you need stock recovery?There's no stock recovery available for your device.Try to instell different twrp version for your phone.
Good day everyone. I am hoping I can get some help here on a problem that has been bothering me for weeks. I have the KIW-L21 phone, and I recently did an OTA update on the phone, but it got stuck on Honor when booting and never went past it. No matter what I did, it won't move and factory reset failed. So, I went to Honor support website and downloaded the "Update.app" files for UK, France, and Europe General for it. So, far when I flash the UK and General Europe, it goes well, but then I get this screen (image attached) and it keep looping on optimizing Device from 0 to 100 and again. http://i66.tinypic.com/o586d1.jpg
http://i64.tinypic.com/34z0jdi.jpg
http://i66.tinypic.com/igewk2.jpg
The French Update.app won't even work. But I am stuck here. These are all official ROMs from Huawei's website. I wonder what am doing wrong.
Please any sort of help is appreciated.
Thanks.
Is your phone still under warranty?
I am afraid Not
chrisleLP said:
Is your phone still under warranty?
Click to expand...
Click to collapse
I am afraid Not. Are you saying there is no hope for it?
I have read where someone had the same issue, but it still booted up fine, but just always showed the screen first. I was hoping this would be the case.
Damionix said:
I am afraid Not. Are you saying there is no hope for it?
I have read where someone had the same issue, but it still booted up fine, but just always showed the screen first. I was hoping this would be the case.
Click to expand...
Click to collapse
Cheer up. I'm not saying that. Can you boot to erecovery?
Yes
chrisleLP said:
Cheer up. I'm not saying that. Can you boot to erecovery?
Click to expand...
Click to collapse
I can boot into Factory Recovery. The Phone has never been rooted or messed with. Everything is still stock.
Damionix said:
I can boot into Factory Recovery. The Phone has never been rooted or messed with. Everything is still stock.
Click to expand...
Click to collapse
Did you download correct firmware according to your build number...?
I believe I did
hassanjavaid8181 said:
Did you download correct firmware according to your build number...?
Click to expand...
Click to collapse
I believe I did, but just to be on the safe side, I will tell you what I did. I looked on the back of the Phone, as I am unable to back into the Phone, and saw KIW-L21, and just before that it said QISKIW-L21.
Damionix said:
I can boot into Factory Recovery. The Phone has never been rooted or messed with. Everything is still stock.
Click to expand...
Click to collapse
Erecovery is the secondary recovery. There is an option there that will download and flash the latest available firmware. If after reflashing again, the problem still exist. I'm afraid yhis might be a hardware problem.
Damionix said:
I believe I did, but just to be on the safe side, I will tell you what I did. I looked on the back of the Phone, as I am unable to back into the Phone, and saw KIW-L21, and just before that it said QISKIW-L21.
Click to expand...
Click to collapse
No build number will be visible in settings/about..or on the box of the phone
Kiw-l21 has 2 version
Kiw-l21c185 middle east variant
Kiw-l21c432
Which one is yours?
What number firmware you were on before your issue??
This One
hassanjavaid8181 said:
No build number will be visible in settings/about..or on the box of the phone
Kiw-l21 has 2 version
Kiw-l21c185 middle east variant
Kiw-l21c432
Which one is yours?
What number firmware you were on before your issue??
Click to expand...
Click to collapse
DC - Unlocker 2 Client 1.00.1381
Detecting phone :
selection :
manufacturer - Huawei phones
model - Huawei phone in fastboot mode
Found Phone : MSM8916 for arm64
Model : Huawei phone in fastboot mode
Firmware : KIW-L21C432B140
NULL
FB LockState: LOCKED
widevine LockState: LOCKED
Bootloader Lock State: LOCKED
Root State: UNROOT
Bootloader WidevineKey: WidevineKey_NOTSET
System State: OK
Bootloader Version: 001.001.000
Battery state: battery is present
That is what I get from DC-Unlock Software
Damionix said:
DC - Unlocker 2 Client 1.00.1381
Detecting phone :
selection :
manufacturer - Huawei phones
model - Huawei phone in fastboot mode
Found Phone : MSM8916 for arm64
Model : Huawei phone in fastboot mode
Firmware : KIW-L21C432B140
NULL
FB LockState: LOCKED
widevine LockState: LOCKED
Bootloader Lock State: LOCKED
Root State: UNROOT
Bootloader WidevineKey: WidevineKey_NOTSET
System State: OK
Bootloader Version: 001.001.000
Battery state: battery is present
That is what I get from DC-Unlock Software
Click to expand...
Click to collapse
May be this firmware can help you..
http://huawei-firmware.com/rom/huawei-honor-5x/kiwl21/1298
hassanjavaid8181 said:
May be this firmware can help you..
http://huawei-firmware.com/rom/huawei-honor-5x/kiwl21/1298
Click to expand...
Click to collapse
Thank You very much. I will give it a try and let you know how it goes. I appreciate all the help.
Same Thing
hassanjavaid8181 said:
May be this firmware can help you..
http://huawei-firmware.com/rom/huawei-honor-5x/kiwl21/1298
Click to expand...
Click to collapse
Good Morning. I tried that and it didn't work either
Same thing. It flashes fine, then colored screen, and it gets stuck on Honor Splash Screen.
ERecovery
chrisleLP said:
Erecovery is the secondary recovery. There is an option there that will download and flash the latest available firmware. If after reflashing again, the problem still exist. I'm afraid yhis might be a hardware problem.
Click to expand...
Click to collapse
Could you please walk me through this erecovery process?
Damionix said:
Could you please walk me through this erecovery process?
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Click to collapse
Plug in your phone and boot to fastboot. In the console, type:
Code:
adb reboot recovery2
After that, select the first option.
Issue Resolved
I was able to use DC-Phoenix to flash a Factory Firmware, did an Upgrade Flash, and repair IMEI. I am now good to go. Thanks guys for all your input. I really appreciate it.
Damionix said:
I was able to use DC-Phoenix to flash a Factory Firmware, did an Upgrade Flash, and repair IMEI. I am now good to go. Thanks guys for all your input. I really appreciate it.
Click to expand...
Click to collapse
Glad you fixed your device..
Damionix said:
I was able to use DC-Phoenix to flash a Factory Firmware, did an Upgrade Flash, and repair IMEI. I am now good to go. Thanks guys for all your input. I really appreciate it.
Click to expand...
Click to collapse
Wow. Happy for you.
i have same problem here,flash firmwares in fastboot and in upgrade mode but no lucky,can you help me
have also problem in honor 5x kiw-l22 after flash i got multi colour but i can flash it through sd and fastboot mod on fastboot flash falid after that i connect on chimra tool i am getting model kiw-al10