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I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.
So I got my SGS3 yesterday and noticed that the Android File Transfer app won't work, which used to work well when I owned a Galaxy Nexus. I tried it on 2 different Macs and it won't work on neither. The app does not recognize the phone being connected.
When I connected it on windows (bootcamp, same Mac) it was recognized, so it's not a hardware fail, it's a software bug.
My Q is, has anybody successfully managed to use the Android File Transfer app together with a Galaxy S3.
Thx, all the help greatly appreciated.
EDIT:
I just tried setting the USB Connection mode to Camera (PTP) and Android File Transfer now sees my phone. Everything is fine.
But, DAMN YOU SAMSUNG, code more carefully!
Thanks! This helped me out as well! Was worried something was wrong with my new phone .
enabling camera/PTP mode for usb connection
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
aluvathingal said:
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
Click to expand...
Click to collapse
On your phone, when connected to the AFP program on your mac, you'll see a USB symbol in the notification area. Pull it down and you'll see it says something like 'Connected as media device' and it'll give you options underneath that to change it. Select that and you'll get to a settings page which will allow you to set your phone as a media device ((MTP) or as a camera (PTP) - do the latter and it should work fine.
I have to say, I love this phone but am not overly enamoured with the mac syncing aspect of it. Most apps in the store are flaky at best or don't work at all, TBH. Using the above method, I've managed to get my media over to the phone by dragging/dropping from iTunes and iPhoto.
Problem is, I still can't find a way for my computer to - reliably - see my phone as a camera when I plug it in e.g. invisible to iPhoto and Image capture.
If you find a way around my problem, please post it up. HTH.
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
I was going to say that it was another way that Apple is trying to boycot Samsung's phones along with all the suing going on lol.
RMXO said:
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
Click to expand...
Click to collapse
Thanks for that. Had a look at Airdroid and it seems really slick. Pity though, as it has issues with external storage.
Never mind, I'm dragging/dropping stuff from iPhoto/iTunes to folders which I the keep in sync with CheetahSync. It's all a bit inelegant, but it does the job for now.
hey guys, i'm having an issue with the file transfer. Did what the OP stated above and I can see both internal memory and SD, but when i tried to drag and drop from Finder it is giving me an error, saying my screen is locked (even when it isn't) and asking me to reconnect. anyone else have this problem? for now i'm transferring using File Explorer but its a pain in the ass. thanks!
EDIT: really weird, first file i tried was an mp3 and it kept giving me an error, now i'm moving an avi and looks like its working. apologies
Still having trouble
I'm having serious trouble with AFT and tried what's been suggested here but it's still not working for me.
I've installed AFT on my MacBook (OS X Lion).
All that happens is in all tries is that when I plug in the S3, AFT simply says:
"Could not connect to device
Try reconnecting or restarting your device"
I tried both with no luck. I tried it with selecting Camera (PTP) mode and then with Media device (MTP) mode. No luck. I tried both with and without "USB debugging" selected. No luck. I tried reinstalling AFT. No luck. Restarting my MacBook. No luck.
Any ideas?
Don't connect it its mtp connect it as a camera
Sent from my GT-I9300 using XDA
Just a heads up. Installing AFT on my macbook air caused my usb to Ethernet dongles to stop working. AFT had to be removed to fix them. Applecare are aware and IIRC blame Google.
Sent from my GT-I9300 using Tapatalk 2
omgbuffguy said:
Don't connect it its mtp connect it as a camera
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
You're right as it doesn't seem to recognise the S3 at all when on MTP but AFT starts up each time I select PTP (i.e. my Mac recognises it when in the Camera mode) but I just end up getting the "Could not connect to device, Try reconnecting or restarting your device" message.
Strangely enough AFT needs the phone to be in camera mode to work.
But KIES for OSX needs the phone to be in MTP mode. I couldnt get wireless kies to work (but didnt try all that hard either)
well we've found another reason never to buy a mac
i dont have an s3 but i was googling this issue, i havent got a samsung device on ics working on my mac yet, my tf101 tablet just decided to work today after numerous errors about it not being connected.
AFT used to work, no longer does
Hi
I had this problem when I just got my Galaxy S3 at the end of May, and switching the connection mode to camera (ptp) did the trick. Now, however, regardless of the connection type I have chosen or whether or not I have enabled debugging, I cannot use AFT. At no point does it recognize my device, it just keeps telling me "No Android device found. Please connect your Android device with a USB cable to get started." I have reinstalled the program and still no luck.
Further info: I'm running 10.7.4 on an early 2011 15 inch MacBook Pro
Please help
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
Sent from my GT-I9300 using Tapatalk 2
tanseerj said:
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
Click to expand...
Click to collapse
Yeah, MTP never worked for me on my Macbook, while PTP worked as a workaround until LFB (and later). With LFB changing to PTP (by default) pops up Image Capture, which, if everything worked as it should, is what you'd expect I suppose. The problem is that Image Capture doesn't find any pictures on the device even though it recognises that an I9300 is connected - and Android File Manager now doesn't work in either MTP or PTP mode.
So I am not the only one not being able to transfer files using AFT? Or has someone figured it out?
Well I run KIES now and open the file browser that way. The only way I could make work on OSX. On windows I have no problems just connecting it and accessing.
I have this problem two samsung please fix this
Sent from my GT-I9300 using xda premium
I own a 6/128GB variant.
I have been using for couple of weeks for now.
Value for money device.
I have issues connecting my phone to car for using Android Auto. When connected it only shows a blank screen. I have tried allowing all the permission for Android Auto and apps associated to it. Tried switching on USB debugging in dev option, switched on the USB OTG option too. Nothing helped.
If anyone knows how to get this solved kindly write a solution.
Cheers.
I am also facing the same issue. I have 6 GB / 128 GB phone, USB is working fine with laptop but it is not working with my car android auto (Sony AX-5000)
Please help to resolve this issue
https://support.google.com/androidauto/answer/6348190?hl=en
check this out or may be device update issue
Same problem
I too have same problem. Able to connect other phones to my car but not realme
How to fix
There's a workaround. Make sure Android auto is installed and setup. Connect with data cable to car unit. Go to Settings-> Other wireless connections. You'll see an option of USB tethering. Turn it on. It won't connect but as soon as the tethering fails Android auto starts up.
same issue with my realme 1. android auto icon does not appear while connecting it to Sony AX-5000. No connection gets established between realme 1 and AX-5000. USB teethering suggestion dont work.
Real me 1 Android auto issue
Real me 1 users: Android auto will work only on real me 1 after the Android pie update. After you have updated to the Android pie and colour os6. Connect your device to your car, you will have the blinking of choosing (charge/transfer files/transfer photos) on your phone, just leave it don't do anything about it.
Just go to (About phone) in your device. Then enable developer mode by tapping (version) 7 times. Then you can go to developer settings through (SETTINGS->ADDITIONAL SETTINGS then enable developer settings), then you have to on the (USB DEBUGGING) which will be available while you scroll down in developer settings. That's all.
The phone will get Android auto automatically. You can enjoy.:good:::highfive:
PS: After using Android auto don't forget to
off developer settings.
I can't connect my phone to my Peugeot 308 II Sw but I'm sure I'm missing something. I've tried several cables, including the original one from the charger.
As soon as I touch the Android Auto icon on my car, the phone asks about what to do with the USB connection and insists on charge only. When I enable debugging the same happens but a very quick white screen shows up on the phone and then quits. Car's screen shows an "Android Auto error" message.
What am I missing?
What would happen if you changed the usb configuration in developer options. Would that allow android auto to connect to your car?
I've tried the debugging mode only and no go. There are other options though, like "Always prompt when connecting to USB", that one is on and I assume it means asking what USB does? Is that the one you had in mind?
I do not touch the configuration of the usb. It is just automatically connects to the car. You have to to configure the bluetooth and thats it. Start bluetooth when you run android auto.
urizin said:
I do not touch the configuration of the usb. It is just automatically connects to the car. You have to to configure the bluetooth and thats it. Start bluetooth when you run android auto.
Click to expand...
Click to collapse
Bluetooth is connected to the car, it has all the permissions on... the car sees the phone as soon as I turn the key.
BTW, I know the car is compatible and other owners that I've talked to are able to get android auto running without a problem. That's what is odd about this.
I just bought a red magic 7. I tried to connect my red magic 7 to android auto of my car but it keeps pop up the options of "connect new device for charging only or connect for media or connect for transferring file". However, no matter what option I selected it doesn't show up the android auto. I tried 2 different cable both won't work: 1, sumsung's usb to typec; 2, oneplus 6's usb to typec.
Does someone know the issue? So frustrated.
I believe if you go to Setting>More Connection Setting> Android Auto. You'll be put in the Android Auto setting. There should be a blue button says "+ Connect Car".
hackthis02 said:
I believe if you go to Setting>More Connection Setting> Android Auto. You'll be put in the Android Auto setting. There should be a blue button says "+ Connect Car".
Click to expand...
Click to collapse
The "Connect car" just shows please plug in usb cable than that's it.
It's not working at all, I tried EVERYTHING. All USB modes, older Android Auto versions, latest beta nightly Android auto builds, with USB debugging and without it, developer options - you name it. The most I was able to reach was Android Auto giving me a big red error message telling me my phone doesn't come with Android Auto installed in its OS and thus not supported, sadly.
It's on ZTE/Nubia to implement in their awful OS (sorry, but it is. I barely even get Whatsapp notifications to work)
Red Magic 7 SuperNova
Will not connect to Android Auto
New Cable
Updates all done
Delete fresh install AA
Nothing works
ERROR: USB Connection Service
Can't pick Transfer Files, Media, Charge
So Stupid!!
Mazda CX9 2022
CodyFranky said:
I just bought a red magic 7. I tried to connect my red magic 7 to android auto of my car but it keeps pop up the options of "connect new device for charging only or connect for media or connect for transferring file". However, no matter what option I selected it doesn't show up the android auto. I tried 2 different cable both won't work: 1, sumsung's usb to typec; 2, oneplus 6's usb to typec.
Does someone know the issue? So frustrated.
Click to expand...
Click to collapse
Red Magic 7 SuperNova
Will not connect to Android Auto
New Cable
Updates all done
Delete fresh install AA
Nothing works
ERROR: USB Connection Service
Can't pick Transfer Files, Media, Charge
So Stupid!!
Mazda CX9 2022