T-Mobile LG BOGO - LG V30 Questions & Answers

Has anyone gone for this promo? I just did and the terms are a little vague. I truly just want to sell the second phone to ultimately end up with the phone I'll keep being 'free'. The terms state buy two and 'add a new line of service'. Doesn't say anything about needing two lines.
Anyone managed to payoff the second and cancel service on the second, but still get the cash card?
If you ask a rep, they tell you that service is required until you get the card - dubious that is the true answer.

What she told you is correct. I got the buy one get one free offer and the free phone had to be on a totally new line. You must keep that line in service in order to qualify for the deal. That new line is only $25 per month.
---------- Post added at 01:27 PM ---------- Previous post was at 01:26 PM ----------
I do not know how long that line must be kept, but as soon as I'm able to get rid of it I will.

igotroot said:
What she told you is correct. I got the buy one get one free offer and the free phone had to be on a totally new line. You must keep that line in service in order to qualify for the deal. That new line is only $25 per month.
---------- Post added at 01:27 PM ---------- Previous post was at 01:26 PM ----------
I do not know how long that line must be kept, but as soon as I'm able to get rid of it I will.
Click to expand...
Click to collapse
Thanks, for the reply. From what I can tell, then, you must retain the service until the pre-paid cash card is dispensed. Hopefully sooner than later of the stated 6-8 week rebate turn-around.

tmknight said:
Thanks, for the reply. From what I can tell, then, you must retain the service until the pre-paid cash card is dispensed. Hopefully sooner than later of the stated 6-8 week rebate turn-around.
Click to expand...
Click to collapse
Mine have always taken 2 months to get the card.
You have to wait until you physically receive the card to cancel the new line. When you cancel the new line the remaining cost of the device is due (but you should've paid it off by now anyway..)
You cannot take part in a TMO promotion such as BOGO like this again within 90days of removing a line..
Sent from my LG-H932 using XDA Labs

Related

TF201 in stock at DataVision

It is $550 there and they do not price match.
http://www.datavis.com/cgi-bin/search.cgi?key=tf201&x=49&y=3
Sent from my SPH-D710 using xda premium
Is it a reliable seller?
I really hope so, because I just ordered two to replace (hopefully) my Best Buy order.
Gonna pass on this. Terrible feedback (particularly on prior tablet releases) coupled with the questionable premium on the price...
No docks though, huh? Too bad.
Sent from my Transformer Prime TF201 using xda premium
Anyone call to confirm availability?
Sent from my SPH-D710 using xda premium
Not yet; I placed my order (32GB Gray) and I just got confirmation for the order. I'll keep updating progress. By the way, my Gray dock has shipped from Newegg today! (placed order yesterday).
I can't imagine going thru this chaotic lunch without the support of folks that take time to update this forum.
Thanks polakowt for the tip! At least it seems that I'll get both before year end!
I just got shipping confirmation on my Newegg gray dock too. I only ordered one, wish I had ordered another as they are out of stock again. I called DataVis to see if they really have it in stock. She says that they do, that they only have a few left. My order shows as processing and will probably ship out on Tuesday. Fingers crossed.
Asus is on crack. Instead of sending sufficient inventory to its "official" pre-order resllers who are in the weeds, it appears they're sending a handful of units randomly to every reseller that's ever sold one of their products.
use coupon code: datavis20 to get $20 discount...
2fastkuztoms said:
use coupon code: datavis20 to get $20 discount...
Click to expand...
Click to collapse
which I knew before! hope it works for the next buyers!
2fastkuztoms said:
use coupon code: datavis20 to get $20 discount...
Click to expand...
Click to collapse
Just ordered one hoping they are legit. I got guaranteed next day shipping With the coupon code it came out to 557.88 so it wasn't much extra. Thanks OP for the heads up and thanks for the coupon code
---------- Post added at 02:23 PM ---------- Previous post was at 02:18 PM ----------
Just received my order confirmation email
Wow still in stock, either ASUS shipped all their units to this retailer no is one ordering it.
If it's not sold at the MSRP price of $499.99 I'm passing too.
I'm curious, did anyone check out through amazon checkout? I recieved Amazon payment confirm but no DataVision one. Ordered Champagne.
Any chance of sharing the code
I used Amazon checkout as well .
Didn't Have a code to use. I checked out before anybody posted one. Did you receive a DataVision email after amazon ?
use coupon code: datavis20 to get $20 discount...
it appears that they are sold out, call first before attempting an online order.
---------- Post added at 01:57 PM ---------- Previous post was at 01:51 PM ----------
Folks, I just got off of the phone, I was not able to add the discount code because he told me it was already in process of being shipped TODAY!
I'm happy that it appears that I'll be able to cancel on BB!!!
I used Paypal to pay and received the confirmation email earlier. I'll keep posting progress on this order.
lalbcp said:
use coupon code: datavis20 to get $20 discount...
it appears that they are sold out, call first before attempting an online order.
---------- Post added at 01:57 PM ---------- Previous post was at 01:51 PM ----------
Folks, I just got off of the phone, I was not able to add the discount code because he told me it was already in process of being shipped TODAY!
I'm happy that it appears that I'll be able to cancel on BB!!!
I used Paypal to pay and received the confirmation email earlier. I'll keep posting progress on this order.
Click to expand...
Click to collapse
I just used a CC Looked around on the site and it said it could take awhile to process that. If that means I won't get one I'll be very depressed.
wow people are really going to pay that much more over the 499.99 just to get it right now?
insane >_>
be patient sheesh

Sprint discount

Hey guys any one know how to get a discount on monthly bill on sprint? I would truly appreciate if anyone can give me some suggestions thanks in advanced
3D Monster
10% off by just saying that you have a credit union account
---------- Post added at 05:17 PM ---------- Previous post was at 05:16 PM ----------
You can mention that you work for chase, UPS, dell, or some other big company but they might ask for an employee number or something.
I've heard that you can get away with it if you just tell them your email is [email protected] or something similar
Some companies get a sprint discount. If you have an email address with your company try it here:
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
If you are a student you can go to student rate and get a 10% discount I think but it may only apply to new or renewing contracts.
http://www.studentrate.com/STUDENTRATE/itp/get-itp-student-deals/Sprint-Student-Rate-Member-Discount--/0
For what it's worth... those big companies get like 25% discounts. M discount is 27% which I got when I "worked" for DHL.
---------- Post added at 05:20 PM ---------- Previous post was at 05:19 PM ----------
DarkManX4lf said:
Some companies get a sprint discount. If you have an email address with your company try it here:
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
If you are a student you can go to student rate and get a 10% discount I think but it may only apply to new or renewing contracts.
Click to expand...
Click to collapse
adding a discount can be done at any time, but they will reset the clock on your contract to 20 months. It will not affect your upgrade eligibility though.
surrealmethod said:
For what it's worth... those big companies get like 25% discounts. M discount is 27% which I got when I "worked" for DHL.
---------- Post added at 05:20 PM ---------- Previous post was at 05:19 PM ----------
adding a discount can be done at any time, but they will reset the clock on your contract to 20 months. It will not affect your upgrade eligibility though.
Click to expand...
Click to collapse
You can try and argue that with them and see if they will bring your contract date back to what it was.
First of all thanks guys. Second so to make this clear I would be renewing my contact correct me if I'm wrong.
3D Monster
In addition, you could call every few weeks and complain about service and they'll credit your account a few days.
I've heard that some people set an alarm every 2.5 weeks and they call and sprint will credit 1-2 days worth so their contract gets prorated every month.
---------- Post added at 05:28 PM ---------- Previous post was at 05:26 PM ----------
frankrmz said:
First of all thanks guys. Second so to make this clear I would be renewing my contact correct me if I'm wrong.
3D Monster
Click to expand...
Click to collapse
yes... you will be back in contract or extending your contract back to the original 20 months.
You can try to argue it, but I don't think they will budge. But I'm not a CSR from sprint so who knows.
Call up sprint and tell them you get a discount from the company you just got hired at. They will ask you for the discount code, use Google to find the best discount
Sent from my HTC Evo 3D using xda premium
They are really strict now... They require a paystub or badge ect... If you give me the company you work for ill find out the discount in the am.. Chase is the highest at 27%, too bad your paystub doesn't say chase Bank
Sometimes the reps in stores will set it up for you. When I got my first EVO when it came out the rep hooked me up, told him I want it I'll drive anywhere in the surrounding states, but I need it within 3 days cause I was going back to work, driving semi over the road. So he gave me a persons preorder from their other store, & told sprint I work for some company, where got me like 25%. Never had to prove nothing.
Sent to the Third Dimension from the 3rd Dimensional 3VO using BlueTapaTalk
tomcat420m said:
Sometimes the reps in stores will set it up for you. When I got my first EVO when it came out the rep hooked me up, told him I want it I'll drive anywhere in the surrounding states, but I need it within 3 days cause I was going back to work, driving semi over the road. So he gave me a persons preorder from their other store, & told sprint I work for some company, where got me like 25%. Never had to prove nothing.
Sent to the Third Dimension from the 3rd Dimensional 3VO using BlueTapaTalk
Click to expand...
Click to collapse
I'm aware I got a discount the same way before I started working for them but now we have to have you fill out a form and then either fax or email in a copy of proof or sprint will contact you and ask for it and if you don't..... No discount! I blame the iphone!
my local store asked me if i had triple A (insurance) which i had and I'm now getting 27%discount on a family plan 5 lines
nate.spangler said:
I'm aware I got a discount the same way before I started working for them but now we have to have you fill out a form and then either fax or email in a copy of proof or sprint will contact you and ask for it and if you don't..... No discount! I blame the iphone!
Click to expand...
Click to collapse
wow, that does suck. I'm glad that didn't happen to me. I save $19.99/month. Even after the multi line change. I called & complained about changes, threatened to cancel. He said it's a difference of like $4/month, & I have like 5 months remaining so he will give me $50 credit if I stay, or he would cancel if I would like. I stayed cause that was more then the difference.
Sent froK my Transformer Prime TF201 using Tapatalk
ricohz said:
my local store asked me if i had triple A (insurance) which i had and I'm now getting 27%discount on a family plan 5 lines
Click to expand...
Click to collapse
Really? AAA Gets you that big of a discount. I am gonna have to check into that. That's 2 extra %. I know not much but adds up.
Sent from my Transformer Prime TF201 using Tapatalk
i used to work for the city of san diego, and sprint was the cities provider.. so we got 30% - havent worked for the city for a few years, but still do contract work here and there... so i get a few paystubs a year ... keeps me going @ 30percent
been with nextel since the mid 90s - to this day, still have the same account (just with 1 nextel line and 2 sprint lines)
not sure if its my job, or how long i been a customer or both... but i do love my 30%
chad.goodman said:
i used to work for the city of san diego, and sprint was the cities provider.. so we got 30% - havent worked for the city for a few years, but still do contract work here and there... so i get a few paystubs a year ... keeps me going @ 30percent
been with nextel since the mid 90s - to this day, still have the same account (just with 1 nextel line and 2 sprint lines)
not sure if its my job, or how long i been a customer or both... but i do love my 30%
Click to expand...
Click to collapse
Hey fellow san diegan! I have only a 10% discount. I said I was going to go out and get a credit union account and come back to show them. They just put it in my account. I never did go back but still receive the discount.
Sent from my BAD A$$ EPIC TOUCH 4G
I get 23% discount for working for a G.M. dealership. Never had to show proof just got it when I signed up years ago through the store.
nate.spangler said:
I'm aware I got a discount the same way before I started working for them but now we have to have you fill out a form and then either fax or email in a copy of proof or sprint will contact you and ask for it and if you don't..... No discount! I blame the iphone!
Click to expand...
Click to collapse
Don't blame the iPhone.
Blame threads like this.
Discounts used to be easy through Sprint. Someone started a thread like this about a year ago I think, and was promoting that everyone try and get some discount that they weren't entitled to. That's (within one week) when Sprint started requiring proof of employment for most service discounts.
Really muffs it up for the rest of us that now have to jump through hoops for the discounts that we actually are entitled to.
ricohz said:
my local store asked me if i had triple A (insurance) which i had and I'm now getting 27%discount on a family plan 5 lines
Click to expand...
Click to collapse
Thats only worth it if you would have AAA regardless. But if the idea is to buy AAA to get the discount, it really isn't worth it. Discounts only apply to the base rate and not the total bill... likely only amounting to ~ 25.
It would be nice if the discount applied to the $10.00 data plan fee also
frankrmz said:
Hey guys any one know how to get a discount on monthly bill on sprint? I would truly appreciate if anyone can give me some suggestions thanks in advanced
3D Monster
Click to expand...
Click to collapse
Tell them you work at Walmart.. 20% off
Sent from my Anthrax fresh out the envelope infected OG Evo

Ordered my Personal CellSpot Router

Dialed 611 and ordered the free Personal CellSpot router. Looks like they are waiving the $25 deposit for now so get them while they're hot. I've seen posts elsewhere that they're waiving the deposit until 9/24, but I don't know if that's verified. I don't really need it but if it's free, it's for me. :laugh: They ship UPS ground so it'll be here in a week. Apparently, they don't have them in stores yet.
dennistpm said:
Dialed 611 and ordered the free Personal CellSpot router. Looks like they are waiving the $25 deposit for now so get them while they're hot. I've seen posts elsewhere that they're waiving the deposit until 9/24, but I don't know if that's verified. I don't really need it but if it's free, it's for me. :laugh: They ship UPS ground so it'll be here in a week. Apparently, they don't have them in stores yet.
Click to expand...
Click to collapse
I went to the store today, and they have them. I wasn't able to pick it up, but they do have at the stores.
I will check the store on my way home tonight. Hopefully they have it and I will check on the waiver for the down payment.
dennistpm said:
Dialed 611 and ordered the free Personal CellSpot router. Looks like they are waiving the $25 deposit for now so get them while they're hot. I've seen posts elsewhere that they're waiving the deposit until 9/24, but I don't know if that's verified. I don't really need it but if it's free, it's for me. :laugh: They ship UPS ground so it'll be here in a week. Apparently, they don't have them in stores yet.
Click to expand...
Click to collapse
Just did the same. At first they told me they won't be available to order until 9/24. I asked her if she was sure, because someone else mentioned they ordered it already. She put me on hold, checked again, and low and behold, found it and ordered it. No mention of $25 deposit.
dennistpm said:
Dialed 611 and ordered the free Personal CellSpot router. Looks like they are waiving the $25 deposit for now so get them while they're hot. I've seen posts elsewhere that they're waiving the deposit until 9/24, but I don't know if that's verified. I don't really need it but if it's free, it's for me. :laugh: They ship UPS ground so it'll be here in a week. Apparently, they don't have them in stores yet.
Click to expand...
Click to collapse
Are you sure about the $25 deposit being waived? I was told by a CSR the deposit will go on to my next billing statement.
I specifically asked the guy about the deposit and he just said that the cost right now is zero.
Here's my order.
dennistpm said:
I specifically asked the guy about the deposit and he just said that the cost right now is zero.
Click to expand...
Click to collapse
You're correct! I just called T-Mobile to confirm the $25 deposit being waived, and they told me yes.
I just got off the phone and there is no $25 deposit between Sept 17 - the 24th . I would order now if you guys need one . Said i should recieve it by sept 29 via UPS ground.
---------- Post added at 12:38 PM ---------- Previous post was at 12:37 PM ----------
Skyrocket2 said:
Are you sure about the $25 deposit being waived? I was told by a CSR the deposit will go on to my next billing statement.
Click to expand...
Click to collapse
I just ordered mine . The fee is being waived between the 17th - 24th of September . No charge at all
spirodave said:
I just got off the phone and there is no $25 deposit between Sept 17 - the 24th . I would order now if you guys need one . Said i should recieve it by sept 29 via UPS ground.
---------- Post added at 12:38 PM ---------- Previous post was at 12:37 PM ----------
I just ordered mine . The fee is being waived between the 17th - 24th of September . No charge at all
Click to expand...
Click to collapse
Did the give you the order number right away? I call this morning and was told they will email me the order number but no email yet.
joking said:
Did the give you the order number right away? I call this morning and was told they will email me the order number but no email yet.
Click to expand...
Click to collapse
Yes and they said i could track it by #875# from my phone .. My order number is a 9 digit number . They said i will have it by september 29
---------- Post added at 12:46 PM ---------- Previous post was at 12:43 PM ----------
spirodave said:
Yes and they said i could track it by #875# from my phone .. My order number is a 9 digit number . They said i will have it by september 29
Click to expand...
Click to collapse
Ijust realized it AC too pretty sweet considering i just found out about it 20 minutes ago . Who could pass up a fre wireless A/C router?
spirodave said:
Yes and they said i could track it by #875# from my phone .. My order number is a 9 digit number . They said i will have it by september 29
---------- Post added at 12:46 PM ---------- Previous post was at 12:43 PM ----------
Ijust realized it AC too pretty sweet considering i just found out about it 20 minutes ago . Who could pass up a fre wireless A/C router?
Click to expand...
Click to collapse
Thanks. Time to call them back for order number.
joking said:
Thanks. Time to call them back for order number.
Click to expand...
Click to collapse
Dial #875# and see if it gives you your order number
Yup I ordered mine and going to get it by September 29
spirodave said:
Dial #875# and see if it gives you your order number
Click to expand...
Click to collapse
I did, it shows "Unable to process...". So I call them back. It turn out the first rep I talked with this morning never complete the order. The 2nd rep has to finalize it. He told me for the trouble, he'll make sure it ship out today. My order status show "Pending ship" now.
TIA
joking said:
I did, it shows "Unable to process...". So I call them back. It turn out the first rep I talked with this morning never complete the order. The 2nd rep has to finalize it. He told me for the trouble, he'll make sure it ship out today. My order status show "Pending ship" now.
TIA
Click to expand...
Click to collapse
It's cause the stupid rep didn't want to admit they couldn't figure out how to place order
---------- Post added at 02:24 PM ---------- Previous post was at 02:22 PM ----------
It's cause the stupid rep didn't want to admit they couldn't figure out how to place order
So, after seeing this thread, I decided to bite the bullet and order my free router. Took all of 15 minutes to do and I'll have it by Monday. 100% free. No taxes, no upfront costs, no monthly costs, no shipping costs. However, if any of us break service with T-Mobile, they'll charge us $99 to keep it.
The rep I talked to never mentioned a $99 fee to keep after termination, nor does it say that in my online order, nor the text message I received. The T-Mobile TOS mentions fees for unreturned equipment, but does not obviously call out this device, and it's unclear that this is a "rented" or "temporary" device. For all I can tell by talking with the rep, I "ordered" it, and they didn't charge for it. It'll be an interesting conversation if that ever happens (though I'm entirely happy with T-Mo at this time).
joking said:
Did the give you the order number right away? I call this morning and was told they will email me the order number but no email yet.
Click to expand...
Click to collapse
It should show in the Alerts section of your My T-Moblie home page. It says "Order in progress" with the order number.
I ordered mine last night, will be here September 29th. No charge, no monthly fee, but must be returned if T-Mobile service is broken. :fingers-crossed:

Loose Charging Port

Hey guys. So I've been noticing these last few days that my charging port seems to be a bit loose. I drops the connection quite easily. Definitely not the cables, I've spent some time testing. What should I do? Is there any sites selling this part? I know it's an easy repair. Or would T-Mobile swap it in store? I really want to avoid getting a refurbished phone (might be too early) and this definitely isn't anything I caused so don't think I should pay a insurance fee. Just kinda freaking out cause my devices usually never have any problems. Lol help... ???
Sent From My LG V10
It's exactly 2 weeks today since I bought the phone so I think they'll still swap it, anybody know?
Sent From My LG V10
If its T-mobile u have 20 days to return a device w buyers remorse.
---------- Post added at 06:41 AM ---------- Previous post was at 06:40 AM ----------
But 14 in store after 14 u have to call customer care.
---------- Post added at 06:45 AM ---------- Previous post was at 06:41 AM ----------
Rydah805 said:
It's exactly 2 weeks today since I bought the phone so I think they'll still swap it, anybody know?
Sent From My LG V10
Click to expand...
Click to collapse
14 days instore return (they usually charge you a restocking fee.) 20 days to return w customer care (no fee to return) if on jump on demand u will order another. Device (may not let you get the same phone.) If u have eip you will have to pay takes on your phone ordered up front
justory85 said:
If its T-mobile u have 20 days to return a device w buyers remorse.
---------- Post added at 06:41 AM ---------- Previous post was at 06:40 AM ----------
But 14 in store after 14 u have to call customer care.
---------- Post added at 06:45 AM ---------- Previous post was at 06:41 AM ----------
14 days instore return (they usually charge you a restocking fee.) 20 days to return w customer care (no fee to return) if on jump on demand u will order another. Device (may not let you get the same phone.) If u have eip you will have to pay takes on your phone ordered up front
Click to expand...
Click to collapse
So they won't replace it even though I'm still in the 2 week window? I just want the same device fully functional.
Sent From My LG V10
call 611....tell them you are within buyers remourse.....make it like you don't want another phone....if you have a spare use that for the time it takes to get yours sent back in then when the tx recieved facility has it order it again.....or go through lg....1 yr manufactururer
deadlocked007 said:
Actually if it's due to a defect in the device they exchnahe in store for no restocking fee. At least they do that at the tmobiles near me.
Click to expand...
Click to collapse
I actually contacted online customer service and they confirmed this. I printed the transcript of our conversation for proof when I go in today. Glad it'll get swapped. ?
Sent From My LG V10
Yep my first one had the same issue contacted customer care and they sent me a second device overnight
justice26 said:
Yep my first one had the same issue contacted customer care and they sent me a second device overnight
Click to expand...
Click to collapse
Ahh, I should have done the same. Oh well, On my way now.
It doesn't matter as long as u get a new one.
justice26 said:
It doesn't matter as long as u get a new one.
Click to expand...
Click to collapse
Yup. Thanks for the encouragement. Haha
Well all stores in my area are completely sold out. Called customer service and they shipped it while we were talking. ☺☺☺
Sent From My LG V10
Did you call TMobile or LG customer care? I am having the same issue.

Buy One Get One Free Samsung Wireless Fast Charger (Until 3/19)

Samsung is having a buy one get one free promotion on their official wireless chargers until March 19th!
http://www.samsung.com/us/mobile/cell-phones-accessories/EP-PN920TBEGUS?CID=AFL-hq-mul-0813-11000946
Thanks for posting this. Sammobile reported it as well, but I think the link they had in their story went to the wrong item...or the promotion wasn't live yet. It would be nice if they offered the stand-up chargers as a BOGO also, but the flat models will do. I know enough people to find someone the free one will benefit. Sure, Ebay and Amazon offer fast chargers at a cheaper price, but the BOGO deal makes it worth while to get official Samsung. Again, thanks for posting a good link to the deal.
Tempting, but man that's expensive. My $14 Anker one is doing just fine.
Damn it, I though I got a good deal only paying 52.99 at Best Buy for mine. Got it today and it works great.
So if i purchase on Amazon I will be shipped 2 for the price of one?
I ordered within 15 minutes of the promotion going live and already got an Email saying they were back ordered. That's pretty crappy preparation for a promotion. The Email still shows I will get them both, it just doesn't give a date.
---------- Post added at 01:13 PM ---------- Previous post was at 01:13 PM ----------
ms30250 said:
So if i purchase on Amazon I will be shipped 2 for the price of one?
Click to expand...
Click to collapse
Does the link in the OP go to Amazon?
scott14719 said:
I ordered within 15 minutes of the promotion going live and already got an Email saying they were back ordered. That's pretty crappy preparation for a promotion. The Email still shows I will get them both, it just doesn't give a date.
---------- Post added at 01:13 PM ---------- Previous post was at 01:13 PM ----------
Does the link in the OP go to Amazon?
Click to expand...
Click to collapse
Same here. Mine is on back order as well. I may not get said item quickly but it's still a good deal.
scott14719 said:
I ordered within 15 minutes of the promotion going live and already got an Email saying they were back ordered. That's pretty crappy preparation for a promotion. The Email still shows I will get them both, it just doesn't give a date.
---------- Post added at 01:13 PM ---------- Previous post was at 01:13 PM ----------
Does the link in the OP go to Amazon?
Click to expand...
Click to collapse
No it does not but the Samsung page didn't have a button to order. It only had a button that said find a local or online retailer. Thanks captain obvious who didn't realize his smart remark isn't so obvious. If you aren't going to help why comment at all?
I called Samsung and they said the button was probably disabled because they are out. Nowhere does it say its out of stock though!
Apparently they are having issues. It was supposed to run through the 19th. I guess they bit off more than they can chew. Sorry for wasting your time.
Do these charge the phone faster than other Q chargers?
Just a word about being careful when dealing with Samsung.
I ordered the BOGO wireless charger deal that Samsung announced on the 16th of March within 15 minutes of the promotion going live. The same day, I received an Email from Samsung telling me both items (the wireless charger and the free one) were backordered.
Another week or so went by and I still had not received notification of shipment so I used Samsung's customer service page to Email them about it. The next day I received another Email telling me that my items were due to arrive at their facility with an ETA of 3/24/2016. On March 26 I received another Email from Samsung once again stating that my items had been backordered. I Emailed them back on the same day telling them to immediately cancel my order. They Emailed me back the next day the cancellation had been submitted.
Fast forward to today (March 29) and I get four more Emails from them. The first three were all sent at the exact same time (8:08PM my time). The first Email was a shipping confirmation (but for ONLY one charger, not the two I was supposed to get), the second Email was letting me know Samsung initiated a return on my request but if I would not be able to refuse the package to follow the directions below...(no directions were given). The third Email once again stated that a return has been initiated and did have further instructions. The instructions were basically just an RMA number and an address. NO return shipping label or anything!
A fourth Email arrived at 10:05PM, again with the same RMA number and address to send the package back to. I promptly Emailed them back telling them that I would not pay return shipping for their repeated mistakes and that I would stop payment on the credit card. I told them if they wanted anything back they would need to Email me a return label for shipping at their expense. It will be interesting to see what they respond back with.
They are idiots or crooks. Either way, beware.
I'm getting the same crap from them. I told them I wanted it cancelled; a day or two later I receive emails saying it's being shipped and that I'll have to ship it back. I've already ditched my S7 and went back to my Nexus 6P for now and now I have to deal with this. I'm attempting to get my money back right now. Way to go Samsung.....
P.S. - I'm sorry I ever posted this promo.

Categories

Resources