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My friend found a new kindle fire 8.9" HDX on the road side is there a way to get into it to find the owner or reset the start up pin lock to access is there a reward for turning in a found unit ? I know there is one troubled person out there who lost it and would most likely be surprised to get it back any suggestions would be greatly appreciated at the losers end .
bdh69691 said:
My friend found a new kindle fire 8.9" on the road side is there a way to get into it to find the owner or reset the start up pin lock to access is there a reward for turning in a found unit ? I know there is one troubled person out there who lost it and would most likely be surprised to get it back any suggestions would be greatly appreciated at the losers end .
Click to expand...
Click to collapse
Maybe contact Amazon. I always look at life as.. what if it was me what would I want.. thats how I live.
Amazon have a lost and found?
:highfive:Thanks for your words of wisdom I agree !
Well since you didn't ad hdx to end I can say if it's an HD you could wipe the user data from fastboot, I believe that would fix the password issue, at least from there you could actually obtain the serial number and such to report see about amazon looking into it. If it's an hdx though I think that function is disabled in fastboot, maybe if adb is on, the device would report its serial number as the device Id in adb devices.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app
Hi there.
I had a fire hdx 32gb for Xmas and it had a faulty line in the display. After upgrades it was running 4.5.2.
I sent it back and Amazon sent a new replacement which also had a fault with the display and was running 4.5.2
They have sent me a 3rd fire hdx which was a refurbished one. I phoned them and they told me it is just a returned one and has not been repaired or anything. They currently have none in stock so I said as long as this one is fine and was just a return I would keep it. This one works fine but the software upgrades are 13.3.2.5 which I believe is the last gen fire?
What are the difference between these generations and would I be better off getting a new gen one from Amazon as that is what I originally paid for?
Thanks for any help
djclark25 said:
Hi there.
I had a fire hdx 32gb for Xmas and it had a faulty line in the display. After upgrades it was running 4.5.2.
I sent it back and Amazon sent a new replacement which also had a fault with the display and was running 4.5.2
They have sent me a 3rd fire hdx which was a refurbished one. I phoned them and they told me it is just a returned one and has not been repaired or anything. They currently have none in stock so I said as long as this one is fine and was just a return I would keep it. This one works fine but the software upgrades are 13.3.2.5 which I believe is the last gen fire?
What are the difference between these generations and would I be better off getting a new gen one from Amazon as that is what I originally paid for?
Thanks for any help
Click to expand...
Click to collapse
It depends on what do u want the device for.
13.3.2.5 is rootable what means that you would be able to do the process to get bootloader unlocked and install custom roms.
Buying a brand new one would likely bring an updated firmware so you would be forced to use just amazon fire os.
Thanks for that. It has now updated to 4.5.2
I thought there were two different versions if the hdx. One which had 13.x.x as latestcsoftware and the other with 4.5.2!!
Not rooting the fire, I root all my other devices but decided to keep the fire stick for a change!
no
djclark25 said:
Hi there.
I had a fire hdx 32gb for Xmas and it had a faulty line in the display. After upgrades it was running 4.5.2.
I sent it back and Amazon sent a new replacement which also had a fault with the display and was running 4.5.2
They have sent me a 3rd fire hdx which was a refurbished one. I phoned them and they told me it is just a returned one and has not been repaired or anything. They currently have none in stock so I said as long as this one is fine and was just a return I would keep it. This one works fine but the software upgrades are 13.3.2.5 which I believe is the last gen fire?
What are the difference between these generations and would I be better off getting a new gen one from Amazon as that is what I originally paid for?
Thanks for any help
Click to expand...
Click to collapse
no you shouldn't have gotten a different generation you simply got one that is on earlier firmware and saves you a lot of grief if you are going to try to root get the bypass done on the bootloader...whatever you do do not hook up to wifi and register it or it will update to the latest firmware and you will be screwed
Dear all, my Kindle Fire HDX seems frozen after the FireOS update to ver. 5 (I think). There was a notification saying the OS is updated and when I was using Silk to browse the web, it suddenly restarted and it just keep looping the "kindlefire" colour animation indefinitely.
I've contacted with Amazon CS and they suggested me to factory reset it. I tried, but the device still loop in the colour animation screen.
I'm not familiar with ADB but anyway downloaded and tried some command:
adb devices (no device listed)
adb wait-for-device (no response)
adb usb (error: no devices found)
adb shell (error: no devices found)
Did I miss some steps and is it possible to resuscitate my Fire HDX? Thank you very much!
leoagneau said:
Dear all, my Kindle Fire HDX seems frozen after the FireOS update to ver. 5 (I think). There was a notification saying the OS is updated and when I was using Silk to browse the web, it suddenly restarted and it just keep looping the "kindlefire" colour animation indefinitely.
I've contacted with Amazon CS and they suggested me to factory reset it. I tried, but the device still loop in the colour animation screen.
I'm not familiar with ADB but anyway downloaded and tried some command:
adb devices (no device listed)
adb wait-for-device (no response)
adb usb (error: no devices found)
adb shell (error: no devices found)
Did I miss some steps and is it possible to resuscitate my Fire HDX? Thank you very much!
Click to expand...
Click to collapse
- what version of FireOS was on your device before it updated?
- rooted? Google Services (Play Store) installed?
- do you know if USB debugging was enabled (in FireOS settings)?
It was most likely updating to 4.5.5.1. as 3rd gen isn't getting Fire OS 5.
Davey126 said:
- what version of FireOS was on your device before it updated?
- rooted? Google Services (Play Store) installed?
- do you know if USB debugging was enabled (in FireOS settings)?
Click to expand...
Click to collapse
Actually my wife told me that she saw a notification about an update was installed and I'm not very sure about the version.
I didn't root the device and didn't installed the Play Store.
Sorry that I don't remember whether USB debugging was enabled or not.
Thank you!
leoagneau said:
Actually my wife told me that she saw a notification about an update was installed and I'm not very sure about the version.
I didn't root the device and didn't installed the Play Store.
Sorry that I don't remember whether USB debugging was enabled or not.
Thank you!
Click to expand...
Click to collapse
Going to assume 4.5.5 -> 4.5.5.1. Unfortunately, not much can be done if you can not establish adb access. Try these drivers. Even then recovery is a long shot. Involves installing a different launcher (likely Nova) via adb which FireOS will hate but may get you through the balance of the boot-up sequence. Have to see what works from there.
Death by unsolicited OTA is a common occurrence even on pure stock and especially 8.9" models. If purchased within the last year (exactly 365 days) seek a warranty exchange from Amazon.
Davey126 said:
Going to assume 4.5.5 -> 4.5.5.1. Unfortunately, not much can be done if you can not establish adb access. Try these drivers. Even then recovery is a long shot. Involves installing a different launcher (likely Nova) via adb which FireOS will hate but may get you through the balance of the boot-up sequence. Have to see what works from there.
Death by unsolicited OTA is a common occurrence even on pure stock and especially 8.9" models. If purchased within the last year (exactly 365 days) seek a warranty exchange from Amazon.
Click to expand...
Click to collapse
I have tried the drivers but my computer seems doesn't detect any new hardware so I can't install the driver for the device. I wonder whether a "factory cable" can help or not?
Btw, just curious, is there any clue on what process/step/whatever is blocking the system from loading properly? :cyclops:
leoagneau said:
I have tried the drivers but my computer seems doesn't detect any new hardware so I can't install the driver for the device. I wonder whether a "factory cable" can help or not?
Btw, just curious, is there any clue on what process/step/whatever is blocking the system from loading properly? :cyclops:
Click to expand...
Click to collapse
Unfortunately, 'factory' (sometimes called fastboot) cables do not work with HDX devices. Appears to be disabled in hardware.
Uncertain what failed. Sometimes it's the native launcher which is the mitigation I was suggesting w/Nova. Longshot at best but I know of no other with your config.
ADB access is key. If a connection can not be established little can be done short of replacing boards.
Davey126 said:
Unfortunately, 'factory' (sometimes called fastboot) cables do not work with HDX devices. Appears to be disabled in hardware.
Uncertain what failed. Sometimes it's the native launcher which is the mitigation I was suggesting w/Nova. Longshot at best but I know of no other with your config.
ADB access is key. If a connection can not be established little can be done short of replacing boards.
Click to expand...
Click to collapse
Amazon offers a $20 discount for a new HDX device to me, and I'm just wondering whether it's time to try something new, rather than another HDX...
leoagneau said:
Amazon offers a $20 discount for a new HDX device to me, and I'm just wondering whether it's time to try something new, rather than another HDX...
Click to expand...
Click to collapse
I would be wary getting another large HDX. Expensive with so-so reliability. Uncertain how long Amazon will sell/support 4th gen models. They don't get any love in promotional materials (absent from most comparisons). Limited customization options, no root, custom roms or external storage. Pros are obvious: fantastic panel, form factor, audio, battery life. You. Won't find many other tabs will similar specs. Tough decision - especially after owning one of these beauties. If you do go for it be sure to get an extended warranty. SquareTrade has always treated me well with multiple iPhone replacements (via the Apple Store; not some cheap refurb) at low/no cost. Haven't had to make a claim on any other device so can't speak to that. Good luck.
leoagneau said:
Amazon offers a $20 discount for a new HDX device to me, and I'm just wondering whether it's time to try something new, rather than another HDX...
Click to expand...
Click to collapse
I'd look into other devices within a similar price range. The 3rd generation HDX tablets have been discontinued (4th generation soon to follow, I can only guess), the development scene is arguably lacking, and it won't get much better. Though the HDX line certainly offers great hardware, we have to face the fact that it's nearing the end of its life cycle. There are many options like the Nexus 9, which are much more user-friendly in terms of modding, and will have support from both the manufacturer as well as the community for a good few years.
I just got my Kindle Fire HDX 7 about a month ago, and it had Fire OS 4.5.5.1. I wanted to unlock the bootloader, so I was stupid enough to try to downgrade the device. So I tried it, and there, it became a paperweight! I know I can open it up and replace the motherboard, but I don't want to open up my Fire HDX. So I went over the forums and found out I can use a factory(fastboot) cable. Is there anyway to unbrick the Fire HDX 7 that is on Fire OS 4.5.5.1?
hammaad5 said:
I just got my Kindle Fire HDX 7 about a month ago, and it had Fire OS 4.5.5.1. I wanted to unlock the bootloader, so I was stupid enough to try to downgrade the device. So I tried it, and there, it became a paperweight! I know I can open it up and replace the motherboard, but I don't want to open up my Fire HDX. So I went over the forums and found out I can use a factory(fastboot) cable. Is there anyway to unbrick the Fire HDX 7 that is on Fire OS 4.5.5.1?
Click to expand...
Click to collapse
- factory (fastboot) cables are ineffective on this device except in one special case which does not apply to your device
- board/battery replacement is exceptionally difficult on 7" models due to copious use of glue; a cracked screen is the likely outcome
- hard brick is permanent; sorry for your loss
Davey126 said:
- factory (fastboot) cables are ineffective on this device except in one special case which does not apply to your device
- board/battery replacement is exceptionally difficult on 7" models due to copious use of glue; a cracked screen is the likely outcome
- hard brick is permanent; sorry for your loss
Click to expand...
Click to collapse
I don't understand, if I use a Factory cable, won't it force my HDX 7 into fastboot? And from there I can flash the stock rom?
hammaad5 said:
I don't understand, if I use a Factory cable, won't it force my HDX 7 into fastboot? And from there I can flash the stock rom?
Click to expand...
Click to collapse
Nope - Amazon crippled recovery capabilities by: 1) disabling the 'interface' that recognizes factory/fastboot cables; and 2) disabling various fastboot commands with a locked bootloader. Long story short there is no way to flash stock recovery on a locked device that will not boot. Amazon devices in general and HDX models in particular easy to brick and nearly impossible to recover.
Davey126 said:
Nope - Amazon crippled recovery capabilities by: 1) disabling the 'interface' that recognizes factory/fastboot cables; and 2) disabling various fastboot commands with a locked bootloader. Long story short there is no way to flash stock recovery on a locked device that will not boot. Amazon devices in general and HDX models in particular easy to brick and nearly impossible to recover.
Click to expand...
Click to collapse
Then what is that "special case" you mentioned the post before?
hammaad5 said:
Then what is that "special case" you mentioned the post before?
Click to expand...
Click to collapse
Devices that became inoperable while running FireOS v3.2.6 or lower; does not apply to your device as you were running FireOS v4 with a locked bootloader.
Davey126 said:
Devices that became inoperable while running FireOS v3.2.6 or lower; does not apply to your device as you were running FireOS v4 with a locked bootloader.
Click to expand...
Click to collapse
Can I recover my device by replacing only motherboard?
hammaad5 said:
Can I recover my device by replacing only motherboard?
Click to expand...
Click to collapse
yes, of course
hammaad5 said:
Can I recover my device by replacing only motherboard?
Click to expand...
Click to collapse
aaronkatrini said:
yes, of course
Click to expand...
Click to collapse
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Davey126 said:
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Click to expand...
Click to collapse
Wouldn't the motherboard and daughterboard be on the same board?
hammaad5 said:
Wouldn't the motherboard and daughterboard be on the same board?
Click to expand...
Click to collapse
You'll need to do some homework to determine what is required. Not a lot of information out there. In the end it may be more cost effective to acquire another device.
Davey126 said:
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Click to expand...
Click to collapse
@Davey126, I contacted Amazon, and they said I still have a warranty for this device. Can I send this tablet to them for replacement?
hammaad5 said:
@Davey126, I contacted Amazon, and they said I still have a warranty for this device. Can I send this tablet to them for replacement?
Click to expand...
Click to collapse
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Davey126 said:
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Click to expand...
Click to collapse
Just to confirm, Can Amazon find out that the device was rooted?
Davey126 said:
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Click to expand...
Click to collapse
Because I also had safestrap recovery and a custom rom on the Fire HDX 7 before it got Hard Bricked. Can Amazon find that out?
hammaad5 said:
Just to confirm, Can Amazon find out that the device was rooted?
Click to expand...
Click to collapse
Doesn't matter - Amazon offers a onetime 'no questions asked' exchange during the warranty period. That said, I would not advertise the fact it was anything other than stock. Just say it refused to turn on following an update.
Davey126 said:
Doesn't matter - Amazon offers a onetime 'no questions asked' exchange during the warranty period. That said, I would not advertise the fact it was anything other that stock. Just say it refused to turn on following an update.
Click to expand...
Click to collapse
Ok thanks! I'll send the device when I can.
Davey126 said:
I believe both mother and daughter boards are required. Others have reported great difficulty disassembling 7" models due to dense packaging and copious use of glue. Cracked screens are common. Also note the condition/preparation of the replacement components plays a large role on whether the device is ultimately recoverable.
Click to expand...
Click to collapse
Well, all risk taken into consideration, it can be done. I'm talking from experience, I bought the motherboard from eBay from a seller from the US and had it shipped in Italy. With a friend, looking at the guide from iFixit was able to successfully replace the Motherboard. Still today the tablet is working fine.
The old motherboard, who is perfectly functional as of hardware, but the software-wise was bricked, was given as a gift to a user here in Xda for further development....
Davey126 said:
Yes! This is an excellent resolution to your issue. You will receive a refurbished (not new) replacement that is a one time courtesy exchange. I assumed your warranty has expired as 3rd gen HDX models went out of production last summer.
When the new one arrives be sure to post your intentions. It will likely arrive with FireOS v4 which requires special handling to root and install software (safestrap v4.x) that supports a limited suite of Kitkat based custom roms if that is your desire. Someone will validate your game plan to help avoid another brick.
Click to expand...
Click to collapse
Thank God that Amazon sent me a replacement tablet! By the way, I sent them a 16 gb tablet and they gave me 32 gb! I think because they ran out of 16 gb replacements. Yes, it still has a locked bootloader, but it's fine for now. ??
Hi there, a friend of mine gave me his HDX 8.9 because he told me that "it wouldn't work" and I was wondering if I can possibly fix it. All I can describe is that the device seems to be in a bootloop or something, and only powers on when it's plugged into something. I noticed that sometimes it says [fastboot] right next to the Amazon logo, but that's all i can really describe. Unfortunately, I can't show a picture since I'm still under 10 posts lol.
So you think there's anyway I can fix this? I don't really know where to start.
Roflcakes123 said:
Hi there, a friend of mine gave me his HDX 8.9 because he told me that "it wouldn't work" and I was wondering if I can possibly fix it. All I can describe is that the device seems to be in a bootloop or something, and only powers on when it's plugged into something. I noticed that sometimes it says [fastboot] right next to the Amazon logo, but that's all i can really describe. Unfortunately, I can't show a picture since I'm still under 10 posts lol.
So you think there's anyway I can fix this? I don't really know where to start.
Click to expand...
Click to collapse
With seriously advanced skills, considerable patience and a dollop of luck one can sometimes coax a looping/unresponsive 3rd gen HDX back to life from the fastboot prompt. The tasks involved are not for the faint of heart with little to no support from the dwindling HDX community. If you wish to press on the best resource may be XDA member @draxie who has the most extensive experience with advanced HDX recovery techniques. Good luck.
Davey126 said:
With seriously advanced skills, considerable patience and a dollop of luck one can sometimes coax a looping/unresponsive 3rd gen HDX back to life from the fastboot prompt. The tasks involved are not for the faint of heart with little to no support from the dwindling HDX community. If you wish to press on the best resource may be XDA member @draxie who has the most extensive experience with advance HDX recovery techniques. Good luck.
Click to expand...
Click to collapse
Thanks for replying, do you know if there's some kind of "recovery mode" that I can boot into? I have no idea what the previous owner did to this, so I don't know if there is.
Roflcakes123 said:
Thanks for replying, do you know if there's some kind of "recovery mode" that I can boot into? I have no idea what the previous owner did to this, so I don't know if there is.
Click to expand...
Click to collapse
- remove tether/charge cable
- turn off device (long press power until screen goes dark)
- press <power>+<vol-up>
- when logo appears release power button followed by vol-up
- if device enters a recovery environment with two options (stock recovery) try a 'factory reset' (probably won't work)
- if device fires up TWRP post back for further guidance
worst case...
Davey126 said:
- remove tether/charge cable
- turn off device (long press power until screen goes dark)
- press <power>+<vol-up>
- when logo appears release power button followed by vol-up
- if device enters a recovery environment with two options (stock recovery) try a 'factory reset' (probably won't work)
- if device fires up TWRP post back for further guidance
Click to expand...
Click to collapse
And, if your device does none of the above,
but enters fastboot mode, then you should
first check if the bootloader is locked.
If it isn´t, you can flash TWRP via fastboot
and return to @Davey126 for guidance.
If it is, you´ll need to follow these instructions,
keeping this in mind.
In either case, you should be fine...
as long as you know (or learn) how to use fastboot.
I'm not home at the moment to check if there is a recovery mode, but I did forget to mention that the tablet is a 4th gen one and that my computer did show a drive letter, so it at least recognizes the tablet. I hear 4th gen tablets are harder to work with, does this mean it's not possible to recover?
Roflcakes123 said:
I'm not home at the moment to check if there is a recovery mode, but I did forget to mention that the tablet is a 4th gen one and that my computer did show a drive letter, so it at least recognizes the tablet. I hear 4th gen tablets are harder to work with, does this mean it's not possible to recover?
Click to expand...
Click to collapse
The more advanced instructions linked from my post
have only been verified to work on 3rd generation
devices, and could easily lead to a brick. I strongly
advise *against* testing those on a 4th generation
device, except possibly as the very last resource.
On the other hand, if you have a drive letter at times,
and a fastboot prompt at other times, you may have
a much easier path.
In any case, I neither own nor have any experience
with a 4th generation device; so, I'm afraid I cannot
help in this venture.
Ah, well that's a shame, since I really liked how this device looks. I'll probably just let it sit there for a while until more people have experience with a 4th gen HDX. I'll probably get a tablet for myself, do most people think that the HDX 7 is a better device than the newer Fire HD 8?
Roflcakes123 said:
Ah, well that's a shame, since I really liked how this device looks. I'll probably just let it sit there for a while until more people have experience with a 4th gen HDX. I'll probably get a tablet for myself, do most people think that the HDX 7 is a better device than the newer Fire HD 8?
Click to expand...
Click to collapse
Any 3rd gen HDX is a better choice than Amazon's 5th and 6th gen offerings which include the Fire 7 and HD 8, respectfully. The former is solidly entry level with limited storage and a truely lousy screen. The latter is a modest step up but, like the 4th gen HDX, has no custom ROM support. In contrast, the HDX line was positioned as a mid to high end device with gorgeous panels, more RAM (for multitasking) and strong processors that remain competitive today. A downside with pre-5th gen devices is the lack of external (SD card) and/or OTG (USB) storage options. Everything must reside onboard which can be a severe limitation on 16GB devices.
4th gen HDX devices were never popular and are unlikely to garnish further attention from the development community.
Davey126 said:
Any 3rd gen HDX is a better choice than Amazon's 5th and 6th gen offerings which include the Fire 7 and HD 8, respectfully. The former is solidly entry level with limited storage and a truely lousy screen. The latter is a modest step up but, like the 4th gen HDX, has no custom ROM support. In contrast, the HDX line was positioned as a mid to high end device with gorgeous panels, more RAM (for multitasking) and strong processors that remain competitive today. A downside with pre-5th gen devices is the lack of external (SD card) and/or OTG (USB) storage options. Everything must reside onboard which can be a severe limitation on 16GB devices.
4th gen HDX devices were never popular and are unlikely to garnish further attention from the development community.
Click to expand...
Click to collapse
Ah alright, I was lucky enough to find a 32GB HDX 7 for $65, so I'm happy about that. I was seriously considering the Fire HD 8 just because it's newer and has a bigger screen, but it has no custom ROM support yet so I decided not to pick that up instead.
Thanks for all the help guys, hopefully one day I can put the 4th gen HDX to use.