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Hello everyone,
I am a new user of galaxy s2 i777. I have been trying to connect the phone in usb mass storage mode.
I have gone through a lot of threads in this forum, none of them give a clear idea as to what to do.
some say install kies some say something else... I have tried many things. all of them dont seem to work.
Can anyone please guide me in a clear cut was as to what to do?
Thanks guys.
Out of the box, by the default, when plugging, usb icon will and should be displayed on the notification; pull the notification down then tap to connect the usb mass storage mode. Your PC should recognize it now.
Note: try more than one usb port.
Go to settings->wireless and network->usb utilities follow instructions
I ran into that problem after using one my sisters chargers when i was visiting my parents house. Apparently the usb cable bent the connector in my phones port. I ended up bending it back and it has worked like a charm since then
Or enable USB DEBUGGING option. If you do that as soon as you plug into any computer, the option to transfer files will automatically show in your notification/status bar.
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
barbo said:
How to enable USB Debugging:
Settings-Applications-Development-check USB debugging
Click to expand...
Click to collapse
To clarify:
The Galaxy S II defaults to MTP mode (media mode, similar to iPhone).
Unlike said iPhone however, we can change ours back to the UMS (USB Mass Storage) mode by enabling USB debugging.
I never found it documented anywhere, I just ran into by accident when enabling USB debugging for TB and MTP stopped working.
It took me a while to figure out why.
I actually like MTP mode (it's faster and easier to use, except in linux as I understand).
The "USB Utilities" option seems to be a per-use setting (not 100% sure, never used it). However USB debugging is a "set and forget" option.
Use steps I quoted above to enable it.
After that when you plug it in, you can select to mount it to the PC via the notification bar.
Hope that helps.
EDIT: It looks like this option was posted by at least one other person on here before: http://forum.xda-developers.com/showpost.php?p=20204599&postcount=12
Tried everything
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
you say "new user" which implies stock rom. if what they are asking you to do is not working, then i believe you might need to exchange the phone. if you have an ICS rom on it, then i think that you might be stuck with MTP until you switch back to Gingerbread. i might be wrong.
Is Anti-virus disabled on your computer? Seems I've heard that it should be, but can't find where... Also, there may be different drivers for a 64-bit machine (W7?) vs. 32-bit.
Have u tried a different USB port or cable on your PC?
Sent from my GT-I9100 using XDA App
niteshreddy said:
Guys,
I have enabled USB debugging mode as you have recommended and and it still does not work. I am always getting the notification on windows as "USB device not recognized".
I have tried everything. i have installed the USB driver for I777 from the samsung website. That did not work.
Another strange thing. I tried "Wireless and Network>USB utilities>Connect storage to PC" on my FRIENDS computers(Windows 7), it works.! My phone connects in mass storage mode and I am able to transfer files as usual. I did not install any software on my friends computers.
But when i do the same thing on my WINDOWS 7 PC, it does not work. I use a Lenovo T420i with factory software installed.
I am a noob in the drivers department. Can anyone please tell me what to do.
Thank you.
Help appreciated.
Click to expand...
Click to collapse
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
I can enable the USB mode on my note, but when browsing the phone with my computer (Mac & PC) I can not see the contents of the SD card?
EDIT: nevermind, rebooted phone and is working now.
Resolved
votinh said:
Firstly, it's how amazing you are. You asked a question and only returns to it TWO months after? Obviously, it doesn't bother you that much.
Secondly, however, we're here to help.
About your friend computer, a. maybe he did install the Samsung USB driver already or b. maybe, at that time, you are using MTP mode.
Anyway, forget about his computer, let's get it work on yours.
I personally think the USB driver that you've downloaded from their website WOULD NOT work. I don't know why but I can tell you that it did not work for me. Give me some times to dig into my files or search again on this site for the CORRECT driver. You can also help me and yourself by continue to search for this on this xda site since I got it from here too.
Thirdly, along side with the 2nd above, do try different usb cables, do try on different usb ports
Click to expand...
Click to collapse
First of all I appreciate the help you are giving me.
I am sorry if I offended you by not returning for quite a long time to post.
I have now resolved the problem and would like to share for everyone's benefit over here.
The problem was not with the software, it was with the hardware. I followed all the suggestions given over here and was in the end convinced that there should be a problem with my motherboard. This is surprising because my Flash Drive and USB mouse all work with my laptop without any glitches. But my phone(i777) and any other android phone would not connect to the computer. It would say device not recognized.
My nook e-reader which used to work perfectly started acting strange, it would be detected but i would not be able to transfer files onto the nook. So now I ws convinced that this was a hardware problem.
So I called up lenovo and showed them this problem via some software where i could share my screen with them. They asked me if a USB flash drive was working and I said yes. They reply saying that everything is perfect with your laptop and cut the call. I was offended , these lenovo support guys would not understand that it was a complex problem.
So I went to a local MicroCentre which had support for lenovo servicing and showed this problem to a technician. He was convinced that there was some problem and got my motherboard replaced . And voila there connects my android to my computer in USB mode..!
I would like to thank everyone for their help and taking time out to post here.
My laptop: Lenovo T420i with i3. looks like this was a case with my laptop only. a person i know has a t420(i5) in which my phone connected without any glitches.
Thank you for your help everyone. Hope to be helpful in return in the near future.
Sup my XDA'erzz... Hey so real quick is anyone experiencing issues with Android File Transfer and a Mac? I'm specifically using a Macbook Pro i& quad-core with a SSD and running OS X 10.9 Mavericks... I never had these issues with my Verizon OG HTC One 32GB... But since picking up a Verizon HTC One Max 32GB Android File Transfer refuses to work and for the life of me I can't figure out why.. If I just plug it in nothing happens unless I manually launch AFT and then I receive a message that says please connect your android device with a usb cable. If I plug it in and restart the phone it picks it up but then says can not connect to device... It's extremely annoying because I'm working on some ROMs for it and I have to constantly ADB push everything....... Not that big of deal but I'd still like to be able to mount my storage where everything is visible and can add/remove as I please.... Any suggestions would be great, thanks guys!!
Try using a different cable. Sometimes its a simple solution thats overlooked.
Sent from my HTC6600LVW using xda app-developers app
Tried 4 different cables and this is the exact message I get "Please connect your Android device with a USB cable to get started."
keith843 said:
Try using a different cable. Sometimes its a simple solution thats overlooked.
Sent from my HTC6600LVW using xda app-developers app
Click to expand...
Click to collapse
Murrda said:
Tried 4 different cables and this is the exact message I get "Please connect your Android device with a USB cable to get started."
Click to expand...
Click to collapse
Reinstall drivers, not a mac user so idk if you need the fastboot or adb files from sdk. But if you do, reinstall those exe files
Sent from my HTC6600LVW using xda app-developers app
Did you look at what the usb phone setting is on. I know there are extra ones like modem or something or other that could prevent transfer.
I am having similar issues, the mtp file transfer mode seems to borked. I can get files from phone but not send em. I've been mounting my external sd as drive then moving the files using root explorer.
Of course.. It always shows that MTP mode is enabled but does nothing when you tap it, and also shows usb is connected on the phone but when taping that it brings up only options for internet passthrough and sharing etc...
Jiggity Janx said:
Did you look at what the usb phone setting is on. I know there are extra ones like modem or something or other that could prevent transfer.
Click to expand...
Click to collapse
Right. Internet passthrough and others. Dont some of those stop file transfer when active.
Murrda said:
Sup my XDA'erzz... Hey so real quick is anyone experiencing issues with Android File Transfer and a Mac? I'm specifically using a Macbook Pro i& quad-core with a SSD and running OS X 10.9 Mavericks... I never had these issues with my Verizon OG HTC One 32GB... But since picking up a Verizon HTC One Max 32GB Android File Transfer refuses to work and for the life of me I can't figure out why.. If I just plug it in nothing happens unless I manually launch AFT and then I receive a message that says please connect your android device with a usb cable. If I plug it in and restart the phone it picks it up but then says can not connect to device... It's extremely annoying because I'm working on some ROMs for it and I have to constantly ADB push everything....... Not that big of deal but I'd still like to be able to mount my storage where everything is visible and can add/remove as I please.... Any suggestions would be great, thanks guys!!
Click to expand...
Click to collapse
Could be the USB 3.0 intermittent issue. Try a powered hub that is USB 2.0 as if your notebook is new enough most likely the USB ports are all 3.0.
Just saying.
I just got a brand new Dell XPS 15" and whenever i plug my M8 (Root, Venom ROM), it keeps disconnecting from the pc as if someone is pressing a button to connect/disconnect. The windows file explorer shows the device and then the device is gone, it shows and then gone ...
I tried testing the USB ports and plugged in an external HDD and i was able to copy 159G of data without any interruption.
I have installed Google USB Drivers and then HTC Drivers (via HTC Sync Manager) and still no success.
Any idea ?
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
jball said:
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
Click to expand...
Click to collapse
I have been using this cable for a pretty long time. Used to use this cable with old computer as well.
..alee said:
I have been using this cable for a pretty long time. Used to use this cable with old computer as well.
Click to expand...
Click to collapse
So have you tried another cable just to be sure ?
AT&T HTC ONE M8
Check windows device drivers when phone is plugged in and make sure no items show up as nonworking related to HTC phone (yellow exclamation points). Make sure that in the HTC notification bar, after its been plugged in that you have an option to "authorize" HTC phone to communicate with computer. Check you USB connection mode on HTC device while plugged into computer - try toggling the setting back and forth. Lastly uninstall HTC drivers while plugged in to computer and reboot computer and let it install drivers.
Hopefully, following those steps in order, at one point you have have a successful connection.
If it still fails definetly try a different cable. Not all cables are the same, what works for one device, especially an older cable may not have the proper wiring for the HTC one - suggest using the cable that comes with the HTC one, if available.
-Sent from a payphone...
Same problem with my m8.
not a pc problem.. Tried on various laptops.. Other phones connect through the same usb cable without any problem.
so definitely a problem in phone.
btw mine is m8 stock rooted!
I'm not sure how the problem is "definitely" a M8 phone problem with the data points you supplied. One thing I see is the mention of same USB cable works with other phones - but as previously pointed out in this thread, not all cables are the same, and what works on one phone, may not work on another
- Sent from a payphone ...
It is not a phone problem. This has been talked about over and over in the forums. It is a Win 8 problem. Everything works fine if you use a Win 7 machine, or as I have found out the Win 10 Tech Preview works too. I have a spare laptop here with that installed and guess what, no problems. The main machine I am using now is Win 8.1 and I can't do jack with HTC. Other phones are fine, but this one always is a problem so I use the spare laptop.
Many of the issues on win 8.x boils down to Microsoft's own USB 3.0 drivers that are installed as compared to Intel's drivers. I've replaced my ms drivers with Intel drivers for my chip set a year ago and never had a problem on my USB 3.0 only laptop since that time. Newer chipsets don't have this problem and the chipsets that do are difficult to install - but worth it if you do a lot of phone/adb tinkering like us folks here on XDA.
- Sent from a payphone ...
tommy_riley said:
Many of the issues on win 8.x boils down to Microsoft's own USB 3.0 drivers that are installed as compared to Intel's drivers. I've replaced my ms drivers with Intel drivers for my chip set a year ago and never had a problem on my USB 3.0 only laptop since that time. Newer chipsets don't have this problem and the chipsets that do are difficult to install - but worth it if you do a lot of phone/adb tinkering like us folks here on XDA.
- Sent from a payphone ...
Click to expand...
Click to collapse
Interesting. Even after installing an additional 2 port USB card, MS drivers auto install the device, and wow, same thing. Going to have to mess with this now to see.
hack14u said:
Interesting. Even after installing an additional 2 port USB card, MS drivers auto install the device, and wow, same thing. Going to have to mess with this now to see.
Click to expand...
Click to collapse
USB3 or 2? What type of chipset? How do the drivers show up in device manager (Microsoft, Intel, other?) maybe I can help point in the right direction...
okay i ordered a brand new cable and still the same issue. now the only thing which is left to be checked is my drivers, gotta figure out my chipset drivers.
P.S: I have already treid it using htc one m8 manager (which installs usb drivers) and it didn't help me out.
jball said:
@..alee
You checked your new computer but did you check multiple USB cables?
Is the cable your using the one that came with the phone?
AT&T HTC ONE M8
Click to expand...
Click to collapse
I did man ... Today i spent almost 2 hours with dell support and as a last resort , I have to reset my computer to factory image and still the same problem
Is your computer USB 3.0 only? If so is it an Intel chipset for USB drivers? You can check in device manager. If Intel USB chipset are the drivers provided by Intel or Microsoft (look at properties for the drivers to tell).
Also did u follow my suggestions from a month or so ago?
- Sent from a payphone ...
tommy_riley said:
Check windows device drivers when phone is plugged in and make sure no items show up as nonworking related to HTC phone (yellow exclamation points). Make sure that in the HTC notification bar, after its been plugged in that you have an option to "authorize" HTC phone to communicate with computer. Check you USB connection mode on HTC device while plugged into computer - try toggling the setting back and forth. Lastly uninstall HTC drivers while plugged in to computer and reboot computer and let it install drivers.
Hopefully, following those steps in order, at one point you have have a successful connection.
If it still fails definetly try a different cable. Not all cables are the same, what works for one device, especially an older cable may not have the proper wiring for the HTC one - suggest using the cable that comes with the HTC one, if available.
-Sent from a payphone...
Click to expand...
Click to collapse
Hey @tommy_riley, i tried whatever you suggested.
1. The device manager does show a usb android phone with exclamation sign. But it disapears right away (since the phone constantly switch and disconnect). See attached screen shot
2. I don't see any "authroize" option in htc notification bar neither i could change the htc usb mode option. I don't know where that option is in HTC One M8. Tried searching but didn't help
3. I don't have HTC Drivers installed since i just did pc-restore. so its a fresh copy of windows.
Looks like you need the HTC drivers for your phone if they are not installing automatically but could be other things.
Now that PC is restored, I'd suggest installing HTC sync manager while device is unplugged and plug it in if I prompted during install. If it installs the proper drivers you should get a prompt on your phone to authorize communication.
Make sure you are logged in as administrator when installing HTC sync manager and maybe even install it with right click>run as administrator.
- Sent from a payphone ...
tommy_riley said:
Looks like you need the HTC drivers for your phone if they are not installing automatically but could be other things.
Now that PC is restored, I'd suggest installing HTC sync manager while device is unplugged and plug it in if I prompted during install. If it installs the proper drivers you should get a prompt on your phone to authorize communication.
Make sure you are logged in as administrator when installing HTC sync manager and maybe even install it with right click>run as administrator.
- Sent from a payphone ...
Click to expand...
Click to collapse
First of all, I would like to thank you for taking time and replying to this thread. I really really appreciate it.
Secondly, I did all he steps that you asked me too, i..e, installed HTC Manager and the problem is still there. Now, I don't see any wrongly installed driver (device with exclamation sign) ... But it still constantly disconnects ... see attached image
btw, I am not the only one who is having this issue
http://forum.notebookreview.com/dell-xps-studio-xps/760728-xps-9530-usb-connects-disconnects.html
When in this state, what happens if anything, when you toggle through the various USB modes?
- Sent from a payphone ...
Tried each option one by one. Every option stated that the connection has been changed to the said setting but the device connectivity with the PC remained the same.
However, when i tried "Internet Pass Through" option, I got the error that either the sync manager is out-of-date or pc is already using something else.
There is one more thing I want to let you guys know that I am using ViperM8 ROM and my phone is rooted.
Edit:
From the link i posted above, I tried two more things
1. Changed the virtual memory. The problem still persists
2. Changed the USB debug from my laptop's BIOS ... The problem still persists
..alee said:
2. Changed the USB debug from my laptop's BIOS ... The problem still persists
Click to expand...
Click to collapse
Not sure about laptop USB debug, but what about the debug option in your phone? Is that turned on? If not, do it (instructions are around here on how to unlock developer mode, I can't locate at the moment - tap build number several times I believe).
Also, might want to try these drivers instead, see if they make a difference:
"Universal ADB driver" - i'm not sure if the download link at the following URL is totally legit, so take a look around just to be sure.
http://adbdriver.com/downloads/
While phone is plugged in, uninstall the HTC drivers from computer device manager, then install the drivers in the link above.
Got nothing to loose at this point so...
I run Stock ROM so I'm not sure about computer connection issues with viper (if any) so I may be out of options for you after that.
My poco f1 is not getting detected in pc and there is no option for choosing transfer files or mtp or charging only.
I earlier also noticed that the fast charging symbol had also stopped showing. I tried usb debugging but to no avail.
Please help the phone is like a month old.
Did you try changing the cable or using a different port?
The OP Guy said:
My poco f1 is not getting detected in pc and there is no option for choosing transfer files or mtp or charging only.
I earlier also noticed that the fast charging symbol had also stopped showing. I tried usb debugging but to no avail.
Please help the phone is like a month old.
Click to expand...
Click to collapse
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
tnsmani said:
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
Click to expand...
Click to collapse
Yes it was working earlier and there was a quick charge symbol also while charging
tnsmani said:
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
Click to expand...
Click to collapse
How do i reinstall the drives?
guhvanoh said:
Did you try changing the cable or using a different port?
Click to expand...
Click to collapse
I didn't try a new cable as the phone was still charging(not showing the fast charge symbol though) and then i thought the cable if probably fine
tnsmani said:
You didn't say whether file transfer was working earlier. If it was and the above suggestion doesn't work, re-install the drivers.
Click to expand...
Click to collapse
I did reinstall the drivers and it worked... but only for a short time. what happens is the file explorer window keeps getting closed automatically and i hear the beep sound( the one windows make when a device is connected) continuously for 3-5 seconds and then it stops.
Thought when i tried for the third time it worked and i was able to send a 1 GB file without any errors but i think the time taken was a bit much.
At this point I am quit confused whether its the ports problem or the cables because i also tried connecting in my laptop which also didn't detect my phone.
Should i go the mi care and get the port replaced?
The OP Guy said:
I did reinstall the drivers and it worked... but only for a short time. what happens is the file explorer window keeps getting closed automatically and i hear the beep sound( the one windows make when a device is connected) continuously for 3-5 seconds and then it stops.
Thought when i tried for the third time it worked and i was able to send a 1 GB file without any errors but i think the time taken was a bit much.
At this point I am quit confused whether its the ports problem or the cables because i also tried connecting in my laptop which also didn't detect my phone.
Should i go the mi care and get the port replaced?
Click to expand...
Click to collapse
And i tried connecting again but now again it won't connect again...
so basically i back to square 1.
edit: The phone got detected once i tries moving files which was fine till i kind of used the phone for whats app while transfer was still in process and the phone got disconnected automatically(windows explorer closed) though there wasn't any tension in the cable and the usb c port.
edit2: Yeah ok so I am plugging in and out a few times. it got detected and sometimes it doesn't. So I decided to let it be till you guys reply and i put the phone on charging and what i SEE that the quick charging symbol is now showing out of nowhere I didn't do anything in the phone, so how come suddenly the quick charge symbol is coming now?
I think there is problem with the port. what do you say?
The OP Guy said:
And i tried connecting again but now again it won't connect again...
so basically i back to square 1.
edit: The phone got detected once i tries moving files which was fine till i kind of used the phone for whats app while transfer was still in process and the phone got disconnected automatically(windows explorer closed) though there wasn't any tension in the cable and the usb c port.
edit2: Yeah ok so I am plugging in and out a few times. it got detected and sometimes it doesn't. So I decided to let it be till you guys reply and i put the phone on charging and what i SEE that the quick charging symbol is now showing out of nowhere I didn't do anything in the phone, so how come suddenly the quick charge symbol is coming now?
I think there is problem with the port. what do you say?
Click to expand...
Click to collapse
There is no Quick Charge through the USB ports. USB 3.0 port maximum power output is 900mAh. So I'm not sure how does the QQC symbol appearing if connected through USB. Also, you may need to disable the automatic installation of the drivers in Windows. Could be that the windows are trying to install some "incompatible" drivers. Just guessing. Had such a situation many times with some USB devices. In any case, if you have the warranty, you can always check up the phone. It could be the port also.
ekin_strops said:
There is no Quick Charge through the USB ports. USB 3.0 port maximum power output is 900mAh. So I'm not sure how does the QQC symbol appearing if connected through USB. Also, you may need to disable the automatic installation of the drivers in Windows. Could be that the windows are trying to install some "incompatible" drivers. Just guessing. Had such a situation many times with some USB devices. In any case, if you have the warranty, you can always check up the phone. It could be the port also.
Click to expand...
Click to collapse
Yeah
the quick charge was through the charger which wasn't the case earlier.
Basically the issue is getting fixed and then again the same problem
The OP Guy said:
Yeah
the quick charge was through the charger which wasn't the case earlier.
Basically the issue is getting fixed and then again the same problem
Click to expand...
Click to collapse
You can use USBDview to search for all the drivers and uninstall them. Then install only the F1 drivers and try. Otherwise, it seems to be a hardware issue.
tnsmani said:
You can use USBDview to search for all the drivers and uninstall them. Then install only the F1 drivers and try. Otherwise, it seems to be a hardware issue.
Click to expand...
Click to collapse
should i uninstall all the drivers?
The OP Guy said:
should i uninstall all the drivers?
Click to expand...
Click to collapse
If there is a clash between drivers, unless you uninstall the problematic ones, the correct ones will not work. Don't worry, all the drivers will be automatically installed again as and when you connect various devices. Only those drivers which you manually installed will have to installed by you again.
tnsmani said:
You can use USBDview to search for all the drivers and uninstall them. Then install only the F1 drivers and try. Otherwise, it seems to be a hardware issue.
Click to expand...
Click to collapse
I did remove all the drivers under poco f1 and reconnected the device but its not getting recognized in the system, basically no response but the phone charges.
The OP Guy said:
I did remove all the drivers under poco f1 and reconnected the device but its not getting recognized in the system, basically no response but the phone charges.
Click to expand...
Click to collapse
Manually install the drivers.
tnsmani said:
Manually install the drivers.
Click to expand...
Click to collapse
How do I do that, is there a site for them or i just google em?
The OP Guy said:
How do I do that, is there a site for them or i just google em?
Click to expand...
Click to collapse
You should have used the MiUnlocker Tool. There is an option in it to install the F1 drivers.
tnsmani said:
You should have used the MiUnlocker Tool. There is an option in it to install the F1 drivers.
Click to expand...
Click to collapse
I downloaded the tool but it shows connect the device again. but the phone just charges
The OP Guy said:
I downloaded the tool but it shows connect the device again. but the phone just charges
Click to expand...
Click to collapse
When the Tool is open, click the Settings button (*) and you will get the option to install the drivers.
tnsmani said:
When the Tool is open, click the Settings button (*) and you will get the option to install the drivers.
Click to expand...
Click to collapse
No success it says connect the device again.
I think its the usb c port probelm.
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
bupeapoop said:
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.
Sometimes it helps enabling USB Debugging in the Developer options.
Cheers
Tom
bupeapoop said:
Whenever I attempt to connect my phone via USB to USB-C or even from USB-C to USB-C using my Windows 10 Laptop, I'm unable to select the File Transfer option. My phone immediately begins charging, and Device Manager does not detect an unknown device.
Is there a workaround to resolve this issue as I would like to place some audiobooks onto my phone that I have stored on my computer.
This has been an ongoing issue for sometime now and I'm still unable to resolve the issue myself. Hopefully someone here can help me resolve this issue as this is the first phone where I've been unable to successfully File Transfer. This feature is important for me to transfer files to and from my phone.
Any help would be much appreciated. Thank you.
Click to expand...
Click to collapse
Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.
Also in Developer Options, have you enabled the correct USB configuration?
Lughnasadh said:
Do you have the latest USB driver installed? Also using a USB 2.0 port (A to C cable) seems to work best.
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Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.
As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?
tom1807 said:
Sometimes it helps enabling USB Debugging in the Developer options.
Cheers
Tom
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USB Debugging is currently enabled and still no luck unfortunately.
TNSMANI said:
Do you get a popup on your phone to choose between charging, file transfer, MTP, PTP etc when you connect the phone to the PC/laptop? If not, you may be lacking the correct drivers.
Also in Developer Options, have you enabled the correct USB configuration?
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Click to collapse
Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.
bupeapoop said:
Yes I sure do, but whenever I attempt to select between the default option of charging over to file transfer, it immediately reverts back to charging again. Initially, I thought it may be down to me using a generic cable, but even after using the official USB-C to USB-C adapter that comes with the Pixel 6a, and the fact my laptop supports this option, I thought this may have resolved the issue. Unfortunately, neither option allows me to file transfer.
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I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.
Check with an Intel machine or one that has USB 2.0 ports.
are you using original cable type c cable? used to have that issue then I found out my current usb c (Xiaomi cable) is 5a,it will charge the device but very slow and wont show in device manager ..then i changed to 3a..the issue is solved..
and im using AMD Processor
bupeapoop said:
Thanks for your response. After downloading the latest USB Drivers and updating each and every USB Serial Bus Controller, using the latest USB drivers, it states each and every Driver is up to date.
As you can see in this image HERE, I don't have a USB 2.0 Port; Only USB Root Hub 3.0 Ports instead. Could this be the issue? And if so, how do I go about downgrading from USB 3.0 down to USB 2.0?
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Did you try an A to C cable? You can't downgrade USB ports.
TNSMANI said:
I see that you have an AMD system. By any chance is it older than a couple of years? There was an issue with USB ports on AMD PCs/Laptops some time back which, to my knowledge, was never resolved. Instead, the newer models started working alright.
Check with an Intel machine or one that has USB 2.0 ports.
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You could be onto something here. Like you've stated, my laptop is older than a couple of years old, and I've had ongoing issues with my Lenovo Laptop and it's USB ports for as long as I can remember. Do you think a BIOS update could possibly resolve this issue?
It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
Thanks for the heads up though. This is good to know as it reaffirms my initial suspicion that it may be a USB related issue with regards to this laptop than anything to do with the phone itself.
Lughnasadh said:
Did you try an A to C cable? You can't downgrade USB ports.
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Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.
bupeapoop said:
Now that you mention it, I don't think I have if my memory serves me right? Would a simple cable like the one in this link HERE do the trick? If so, I'll order one tomorrow and see whether this resolves the issue. If not, I know it must be my laptop and not the phone that's causing these issues.
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I don't know about that specific cable you linked. What I do know is that people seem to have more success with A to C cables in general. I'm using an Anker A to C cable, but I don't know what model it is.
bupeapoop said:
Do you think a BIOS update could possibly resolve this issue?
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I don't think so. If my memory serves me right, people tried every possible solution without success at that time.
bupeapoop said:
It's just a little weird why it worked fine with my old Poco F1, but for whatever reason, with the Google Pixel 6a, it doesn't seem to want to play ball.
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I remember reading that it was choosy in deciding which phones to work with and which phones not. In other words, it worked with some brands and did not work with others. I also remember it did not work with OnePlus.
bupeapoop said:
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
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You can try, you have nothing to lose.
bupeapoop said:
Could a possible workaround since all my Auidobooks are stored on an External HDD to simply connect my Phone to a newer PC/Laptop alongside the External HDD and copy/paste the audiobooks over if my phones internal memory is detected? If so, this maybe my only option.
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Why not just plug the external drive directly into the phone? I do that all the time when moving .flac and .mp3 files around -- works fine.
(Though it might depend a bit on the file system the hard drive uses.)