Greetings. A friend bought 2 months ago a remi note 4. For an unknown reason he factory restored his mobile phone and now it is asking for google account that have previously connected with the phone... He knows nothing about his account. Tried with his name, tried with his mobile number for google account recovery but the person who created his account did not keep the credentials. Is there anything I can do? Because I don't want to send it to xiaomi and pay postage and the service fee. Thank you in advance.
Kalhantas said:
Greetings. A friend bought 2 months ago a remi note 4. For an unknown reason he factory restored his mobile phone and now it is asking for google account that have previously connected with the phone... He knows nothing about his account. Tried with his name, tried with his mobile number for google account recovery but the person who created his account did not keep the credentials. Is there anything I can do? Because I don't want to send it to xiaomi and pay postage and the service fee. Thank you in advance.
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What do you mean by "factory restored"?
Factory reset. Volume up + power. He wiped everything
If he wiped everything, then he will need to set up everything again. That should not involve being asked for the details of any previous account, because there should be no record of a previous account. However, if, on initial set up, he is asked whether he wants to set up the phone as a new phone, or whether he wants to restore a previous backup, then he should choose to set up as new.
I did that and asking for a Google account...
Kalhantas said:
I did that and asking for a Google account...
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Well, then enter your google account details.
Read my first post... He don't know the account... I have the receipt the box and the phone. My only hope is Xiaomi authorized service?
I read the first post before answering at all. What is preventing him from entering his own account details? If that doesn't work, then he should reset the phone again, and start afresh.
He dont even know his email. He didnt know that he had an email lol. He just bought a phone. A friend created his account and he didn't keep the details. Stupid move I know. But this is the case.
Kalhantas said:
He dont even know his email. He didnt know that he had an email lol. He just bought a phone. A friend created his account and he didn't keep the details. Stupid move I know. But this is the case.
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Then create a new Google account for him, and he can login with the details of that account.
The phone needs a previous account that was used with this phone. New account is not working
Kalhantas said:
The phone needs a previous account that was used with this phone. New account is not working
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Sorry, but I have never heard that before. Any phone can be set up to work with any Google account after a factory reset - unless we are not talking about Google accounts here. Maybe you should post screenshots or pictures of the login requests that you are seeing.
See the pictures
Kalhantas said:
See the pictures
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Hmmm ... seems to me that the phone was encrypted. You will have to format the data partition to remove the encryption. For this, you might need to install a custom Recovery, like TWRP.
Whether your job will be easy or not depends on what else the person who set up the phone did. If the bootloader is already unlocked and TWRP is already installed, then things will be relatively painless. Just reboot to TWRP, select "Wipe" -> "Format Data", and so on. If the bootloader is not unlocked or TWRP is not already installed, then you are in for an interesting time. You will need to read the threads about installing TWRP. Good luck!
Related
I recently (6/04/13) lost My Xperia P .
The question is ,My gmail account is logged in along with my facebook account on the phone ,I have not installed any antivirus(as i keep puttin new roms into them) ,I Got a call from my friend who said that the I am anline on the gmail,But i was not infront of any comp or so,it hit me that my phone had the account ,even my fb account was online.So i called my number and i realised that ,the person who stole it had taken the sim off.
While i was reading about Android Lost app ,I came aross "Google Latitude", that said somethin about track a phones gmail account ...So it acually there? and if so could anyone pls help...
@~un
Change Password
First change your Google account password from somewhere else
if you know your imei no call your carrier and inform them
You can try an app like Android Lost or Plan B. They can be installed after you lose your phone & will help you to try to recover it.
96cobra said:
You can try an app like Android Lost or Plan B. They can be installed after you lose your phone & will help you to try to recover it.
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How could he install if he has lost it? And probably its been formatted so no google account?
Sent from my Titan TV S320 using xda premium
Project Young said:
How could he install if he has lost it? And probably its been formatted so no google account?
Sent from my Titan TV S320 using xda premium
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nope, as stated in op, both the gmail account and facebook account were online, and you can install through the playstore in a browser
arundp95 said:
I recently (6/04/13) lost My Xperia P .
The question is ,My gmail account is logged in along with my facebook account on the phone ,I have not installed any antivirus(as i keep puttin new roms into them) ,I Got a call from my friend who said that the I am anline on the gmail,But i was not infront of any comp or so,it hit me that my phone had the account ,even my fb account was online.So i called my number and i realised that ,the person who stole it had taken the sim off.
While i was reading about Android Lost app ,I came aross "Google Latitude", that said somethin about track a phones gmail account ...So it acually there? and if so could anyone pls help...
@~un
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There is setting, you can restore your device to factory setting remotely. You need to activate thorough android device manager. It will help you to format your device remotely, may this help you.
So basically my Instagram account was disabled. Well I guess you can say my phone is disabled since I can log into that account on other people's phone. I tried a number of things and it is so frustrating because we can do so much on our phone and I can't seem to get this. I tried changing my Android ID, Reflashing ROM, clearing cache and doing a factory reset. I did multiple things. If anyone at all has any idea what I could try it would be much be appreciated and maybe a donation. I tried multiple times to get in touch with Instagram and no matter what I say in the email I still can not get any reply.
Your Gmail Account is pretty much Banned.
.Bambino said:
So basically my Instagram account was disabled. Well I guess you can say my phone is disabled since I can log into that account on other people's phone. I tried a number of things and it is so frustrating because we can do so much on our phone and I can't seem to get this. I tried changing my Android ID, Reflashing ROM, clearing cache and doing a factory reset. I did multiple things. If anyone at all has any idea what I could try it would be much be appreciated and maybe a donation. I tried multiple times to get in touch with Instagram and no matter what I say in the email I still can not get any reply.
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On iphones they ban your apple ID and phone data. On android (pretty sure) they ban you through gmail and other phone data, which for android is essentially your phones (account) id for on your specific phone. So pretty much your screwed unless you want to create a new gmail and wipe your phone which is a pain in the ass and could still prove fruitless. The only reason your account gets into this state is from the content you post. If you posted a controversial picture recently, something offensive, vulgar, explicit that's probably what did it. If the prior steps didnt work or you dont want a new gmail, you can try contacting Instagram through the correct email- help.instagram.com/customer/portal/emails/new
sofyanator said:
On iphones they ban your apple ID and phone data. On android (pretty sure) they ban you through gmail and other phone data, which for android is essentially your phones (account) id for on your specific phone. So pretty much your screwed unless you want to create a new gmail and wipe your phone which is a pain in the ass and could still prove fruitless. The only reason your account gets into this state is from the content you post. If you posted a controversial picture recently, something offensive, vulgar, explicit that's probably what did it. If the prior steps didnt work or you dont want a new gmail, you can try contacting Instagram through the correct email- help.instagram.com/customer/portal/emails/new
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Thanks for your reply.. I was thinking about deleting my gmail account to see if that would work but I don't want to delete it knowing that it might not work. I know what I posted and I am well aware of the rules. I have tried to contact IG but they clearly say if your account was banned then you will not get a reply. So yeah.. They never reply.. If I knew for a fact that if I delete my gmail account that it would work I might do it.. I had this email since the G1 and it's my main email.. But if they banned your gmail along with something else that I can't change then like you said it would prove fruitless. Has anyone had their account banned and was able to get back on there? Any other suggestions? Thanks sofyanator.
EDIT: Also when you say wipe phone do you mean wipe cache, dalvik and reset phone flash a rom and log in with another gmail account?
No problem. But you don't have to "delete" your gmail. Just make a new gmail to use with instagram. First off you should, make a second gmail, most people have one designated from spam. Make a new instagram with the new gmail and just follow everyone. Or, if you have the time, back up then factory reset and plugin the new gmail with the gapps setup. And if that doesn't work and you really really want to keep this current account, you said it worked on your friends phone, so you could wait out a new phone or do a warranty upgrade.
sofyanator said:
No problem. But you don't have to "delete" your gmail. Just make a new gmail to use with instagram. First off you should, make a second gmail, most people have one designated from spam. Make a new instagram with the new gmail and just follow everyone. Or, if you have the time, back up then factory reset and plugin the new gmail with the gapps setup. And if that doesn't work and you really really want to keep this current account, you said it worked on your friends phone, so you could wait out a new phone or do a warranty upgrade.
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The ROM I am using currently is stock. I do have a second gmail account. I did make a new account but with my outlook email. The same email I used to send IG an email claiming I just bought a new phone on Craigslist and when I tried to log in it says my account has been disabled. But of course they did not send an email back which I am not sure why.. They could of said something back.. I do want IG bad but I just got my phone It's not even a year old. Next time I update the ROM on my phone I might try and clear cache, dalvik and factory reset then flash the ROM and sign in with my other gmail account to see if that works.. I just wish somehow someone can edit the IG app like they did the Pandora app with unlimited skips. Maybe they can edit the IG app so it won't check email or whatever it is to stop you from signing in when your phone is disabled.
EDIT: WOW! Funny! So I am looking at different threads on here and I seen someone say to download IG 1.1.1 and sign in the update it from the Play Store but it wouldn't let me sign in unless I update. So I was looking at more stuff and it said clear ram when you sign in and BOOM! It worked.. I am surprised. Thanks bro.
.Bambino said:
The ROM I am using currently is stock. I do have a second gmail account. I did make a new account but with my outlook email. The same email I used to send IG an email claiming I just bought a new phone on Craigslist and when I tried to log in it says my account has been disabled. But of course they did not send an email back which I am not sure why.. They could of said something back.. I do want IG bad but I just got my phone It's not even a year old. Next time I update the ROM on my phone I might try and clear cache, dalvik and factory reset then flash the ROM and sign in with my other gmail account to see if that works.. I just wish somehow someone can edit the IG app like they did the Pandora app with unlimited skips. Maybe they can edit the IG app so it won't check email or whatever it is to stop you from signing in when your phone is disabled.
EDIT: WOW! Funny! So I am looking at different threads on here and I seen someone say to download IG 1.1.1 and sign in the update it from the Play Store but it wouldn't let me sign in unless I update. So I was looking at more stuff and it said clear ram when you sign in and BOOM! It worked.. I am surprised. Thanks bro.
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I'm having the same issue, could you please explain in detail how you went to install the IG 1.1.1 and clearing the RAM, for some reason it isn't working on my HTC One.
I installed IG 1.1.1 go to sign up and it tells me I have to update it, now at this point do you update it or no?
I didn't see a choice but to update it so I did. I opened IG and went to sign in, where do I clear the RAM? I went into my applications but IG doesn't show up in my current processes.
Could you perhaps walk through it step by step so maybe others having this same issue won't have as much trouble as I am. Thanks
---------- Post added at 05:13 PM ---------- Previous post was at 04:48 PM ----------
OMG I figured it out lol.
Ok so here are step by step what I did, I may have done more steps but better safe than sorry.
1.) I downloaded and installed IG 1.1.1
2.) Downloaded and installed app "RAM booster" from the play store, it's free.
3.)Ran IG 1.1.1 and went to sign in, it says you must update it. so I hit the home button on my phone to go to my mainscreen, leaving IG at sign up (user name and password screen)
4.) updated IG in play store
5.) opened IG and went to sign in screen, don't log in. Hit home screen to go back to your main screen leaving IG at username and password screen.
6.) open RAM booster and click "boost now"
7.) go back to IG, it should still be at the username and password screen.
8.) sign in and your should be in now.
Hope that help guys.
And when you say you can sign in, are you signing into the account that was banned? Or are you now able to create a new account? Using the same or a new email address? My account was banned a few days ago.
Drkphnxs2k said:
I'm having the same issue, could you please explain in detail how you went to install the IG 1.1.1 and clearing the RAM, for some reason it isn't working on my HTC One.
I installed IG 1.1.1 go to sign up and it tells me I have to update it, now at this point do you update it or no?
I didn't see a choice but to update it so I did. I opened IG and went to sign in, where do I clear the RAM? I went into my applications but IG doesn't show up in my current processes.
Could you perhaps walk through it step by step so maybe others having this same issue won't have as much trouble as I am. Thanks
---------- Post added at 05:13 PM ---------- Previous post was at 04:48 PM ----------
OMG I figured it out lol.
Ok so here are step by step what I did, I may have done more steps but better safe than sorry.
1.) I downloaded and installed IG 1.1.1
2.) Downloaded and installed app "RAM booster" from the play store, it's free.
3.)Ran IG 1.1.1 and went to sign in, it says you must update it. so I hit the home button on my phone to go to my mainscreen, leaving IG at sign up (user name and password screen)
4.) updated IG in play store
5.) opened IG and went to sign in screen, don't log in. Hit home screen to go back to your main screen leaving IG at username and password screen.
6.) open RAM booster and click "boost now"
7.) go back to IG, it should still be at the username and password screen.
8.) sign in and your should be in now.
Hope that help guys.
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I made a new account and signed into my banned account.
a friend of mines kid was messing with my phone and reset it now it says verify your account this device was reset. to continue sign in with a google account that was previously synced on this device... i never sat up a google account i have not changed any passwords please what do i do.
janna123! said:
a friend of mines kid was messing with my phone and reset it now it says verify your account this device was reset. to continue sign in with a google account that was previously synced on this device... i never sat up a google account i have not changed any passwords please what do i do.
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try to create a gmail account on google for test and sign in with that. but is strange because if the phone tells you to set the previous one then an account was set before the reset, are you sure?
i did that and its just a loop of the same thing over and over again .
porozex said:
try to create a gmail account on google for test and sign in with that. but is strange because if the phone tells you to set the previous one then an account was set before the reset, are you sure?
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Can you please tell us about your phone!! Samsung, Moto, etc!!
Sent from my MotoG3 using Tapatalk
Hello!
I'm a noob when it comes to the ins and outs of Miui as this is my first Xiaomi device, I've come from HTC and LG before
So, when I first got the phone I setup the Miui account, not putting my phone number in, got the phone all setup and started using it as normal. Now when I come to unlock the Bootloader I find the account needs a phone number associated with it and it's here I hit a brick wall.
When I try to edit my account to add a phone number I'm supposed to get a verification code to my registered email address which is a googlemail account. I've tried multiple times and I'm not getting this code, I've emailed Tech Support and they're slightly misunderstanding what I'm trying to achieve and not getting the fact there's no code for me to enter to edit the account and it's not in my junk/spam folder.
I've also tried the manual verification technique but that always comes back (as an SMS annoyingly!) that there's no associated device with the account.
I've just tried to setup another account using my work Exchange email address and no code but I'm pretty sure that'll be the work spam filter.
Has anyone else come across this and got any tips?
Thanks in advance for any help!
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
guhvanoh said:
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
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Thanks. That's my next plan of action just so I can unlock the bootloader then go back to the original account.
I've had 2 more email dialogues with Xiaomi support and they just don't get it. :silly:
I recently started using my late son's S22+. When I add an app and log in to it I get asked if I want to have Samsung Pass remember the password. It is set up for his Pass account. I have my own Samsung account from a tablet but I don't see a way to add it to this phone so I can use it.
For sentimental reasons, I don't want to wipe this phone and start from scratch. Is there a way to add my Samsung account to this phone to use my own pass on it?
Thanks for any info.
You can't have two Samsung Pass accounts on the same device. You will have to remove his old account and then add yours. It won't wipe the phone.
gernerttl said:
You can't have two Samsung Pass accounts on the same device. You will have to remove his old account and then add yours. It won't wipe the phone.
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That worked. Thanks.