a friend of mines kid was messing with my phone and reset it now it says verify your account this device was reset. to continue sign in with a google account that was previously synced on this device... i never sat up a google account i have not changed any passwords please what do i do.
janna123! said:
a friend of mines kid was messing with my phone and reset it now it says verify your account this device was reset. to continue sign in with a google account that was previously synced on this device... i never sat up a google account i have not changed any passwords please what do i do.
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Click to collapse
try to create a gmail account on google for test and sign in with that. but is strange because if the phone tells you to set the previous one then an account was set before the reset, are you sure?
i did that and its just a loop of the same thing over and over again .
porozex said:
try to create a gmail account on google for test and sign in with that. but is strange because if the phone tells you to set the previous one then an account was set before the reset, are you sure?
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Can you please tell us about your phone!! Samsung, Moto, etc!!
Sent from my MotoG3 using Tapatalk
Related
I used my gmail account on my wifes evo to download an app from market and it added it to her gmail so now she has access to my email. How can I remove it? When I go to settings to delete it I get an error stating I need to reset the phone to do so. Is there any other way without going to this extreme?
hchavarria said:
I used my gmail account on my wifes evo to download an app from market and it added it to her gmail so now she has access to my email. How can I remove it? When I go to settings to delete it I get an error stating I need to reset the phone to do so. Is there any other way without going to this extreme?
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Click to collapse
Nope...in order to delete the main gmail account you have to factory reset.
Just go into " account and sync " settings and turn off sync for Gmail on your account.
Sent from my E3D
i did this but my email is still there. Luckily we just got these puppies yesterday so their not fully customized yet.
MichaelMcEntire said:
Just go into " account and sync " settings and turn off sync for Gmail on your account.
Sent from my E3D
Click to expand...
Click to collapse
Yup it sucks, that's one thing I missed about my phone i could share my apps with up to 4 of my friends
If you don't have an Evo3d well you don't have an Evo3d
jgalan14 said:
Yup it sucks, that's one thing I missed about my phone i could share my apps with up to 4 of my friends
If you don't have an Evo3d well you don't have an Evo3d
Click to expand...
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This is exactly was I was trying to do, i had an iphone before and we shared an apple id to only purchase apps and music once between us.
What about the method where you obtain temp root, go to \data\system and delete the accounts.db file(s)? Anyone tried that?
Ref: http://droidtricks.blogspot.com/2011/07/how-to-remove-and-change-gmail-account.html
Mike
All ya have to do is add a different gmail account to your phone. Go make a temporary one if you have to. Then go to accounts and sync and choose the email address you want to remove and remove it.
Locked & Loaded
laie1472 said:
All ya have to do is add a different gmail account to your phone. Go make a temporary one if you have to. Then go to accounts and sync and choose the email address you want to remove and remove it.
Locked & Loaded
Click to expand...
Click to collapse
That's true if you just have an extraneous email account on the phone. Won't work if you need to change the default (home) gmail account on the phone: the one the market is linked to. To change that requires some wizardry.
Mike
Hold volume down and then power at the same time. When it kicks on... press volume down to erase data or whatever... should be 3rd or 4th... hit power. Brand new phone.
mikeyxda said:
That's true if you just have an extraneous email account on the phone. Won't work if you need to change the default (home) gmail account on the phone: the one the market is linked to. To change that requires some wizardry.
Mike
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Click to collapse
Yes it will work. Once he deletes the old account from his phone he just has to log into his Gmail account "the one he deleted" from a pc. Then in account settings, remove the Gmail account that has access to his Gmail account. Then just re add his orginal account to his phone sync and he should be good to go.
Locked & Loaded
laie1472 said:
Yes it will work. Once he deletes the old account from his phone he just has to log into his Gmail account "the one he deleted" from a pc. Then in account settings, remove the Gmail account that has access to his Gmail account. Then just re add his orginal account to his phone sync and he should be good to go.
Locked & Loaded
Click to expand...
Click to collapse
I think we're talking about two different things. What you are saying will work when two gmail accounts are "cross linked". I thought he was talking about changing the gmail account that is associated with the phone (the one used for the market). To change that, you have to use root wizardry or reset the phone to factory defaults. No way you can change the main gmail account on an Android phone via a PC or any combination of "delete/add" accounts on the phone. The original (as activated) gmail account is "stuck" to an Android phone like glue.
Mike
mikeyxda said:
I think we're talking about two different things. What you are saying will work when two gmail accounts are "cross linked". I thought he was talking about changing the gmail account that is associated with the phone (the one used for the market). To change that, you have to use root wizardry or reset the phone to factory defaults. No way you can change the main gmail account on an Android phone via a PC or any combination of "delete/add" accounts on the phone. The original (as activated) gmail account is "stuck" to an Android phone like glue.
Mike
Click to expand...
Click to collapse
That I agree with. I thought he was referring to his wife having acces to his gmail account. That's why I posted if he logs into his primary account that the phone is linked to and go to account settings he can add or remove access to his account.
Locked & Loaded
chrischoi said:
Hold volume down and then power at the same time. When it kicks on... press volume down to erase data or whatever... should be 3rd or 4th... hit power. Brand new phone.
Click to expand...
Click to collapse
The answer.
Sent from my PG86100 using XDA Premium App
chrischoi said:
Hold volume down and then power at the same time. When it kicks on... press volume down to erase data or whatever... should be 3rd or 4th... hit power. Brand new phone.
Click to expand...
Click to collapse
Pretty extreme to wipe the entire phone just to change the gmail account, doncha think? Just delete the accounts.db file.
Mike
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
Hi experts!
I used to have two Google accounts, one private and one for work. Unfortunately, I have been fired a month ago and I have no more access to the latter. I believe it is still active but they changed the password and I just can't login.
The problem is that all the apps registered in my Google Play under this account are not available for uninstall or update. Each time I try, I get the message "Authentication is required. You need to sign into your Google Account."
The apps work well on the Android phone but I can't manage them. Moreover, I can't reinstall apps that I uninstalled using the disabled account. All the apps that have been installed with my private account are managed just fine.
I am using a Samsung S2 (GT-I9100) with Android 2.3.3. Google Play Store v 3.7.15.
Any clue how I can get the control back on those apps?
Thanks in advance!
mixxupp2 said:
Hi experts!
I used to have two Google accounts, one private and one for work. Unfortunately, I have been fired a month ago and I have no more access to the latter. I believe it is still active but they changed the password and I just can't login.
The problem is that all the apps registered in my Google Play under this account are not available for uninstall or update. Each time I try, I get the message "Authentication is required. You need to sign into your Google Account."
The apps work well on the Android phone but I can't manage them. Moreover, I can't reinstall apps that I uninstalled using the disabled account. All the apps that have been installed with my private account are managed just fine.
I am using a Samsung S2 (GT-I9100) with Android 2.3.3. Google Play Store v 3.7.15.
Any clue how I can get the control back on those apps?
Thanks in advance!
Click to expand...
Click to collapse
This might be a dumb suggestion but if you know the username but not password then why not try the "forgot password" system most sites have.
Never needed to with play but they must on the website version have a way to recover or reset password.
Although if work paid for those apps they could in theory seek compensation if you try re accessing them.
Dave
( http://www.google.com/producer/editions/CAownKXmAQ/bigfatuniverse )
Sent from my LG P920 using Tapatalk 2
mistermentality said:
This might be a dumb suggestion but if you know the username but not password then why not try the "forgot password" system most sites have.
Never needed to with play but they must on the website version have a way to recover or reset password.
Although if work paid for those apps they could in theory seek compensation if you try re accessing them.
Dave
Sent from my LG P920 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for your suggestion. It's not dumb but since my former work Gmail account is managed by the administrator, it would be too easy if I could just reset the password myself. Anyway, my intention is not to hack the account but rather get back access to my apps.
BTW, these are not work related apps, just that when I installed them from the phone somehow, Android chose that account by default (I don't even know how). I am now stuck with no possibility to manage them.
I wonder if by deleting this account on the phone, the apps will stay installed or will be uninstalled as well.
mistermentality said:
This might be a dumb suggestion but if you know the username but not password then why not try the "forgot password" system most sites have.
Never needed to with play but they must on the website version have a way to recover or reset password.
Although if work paid for those apps they could in theory seek compensation if you try re accessing them.
Dave
Sent from my LG P920 using Tapatalk 2
Click to expand...
Click to collapse
...
my suggestions does not belong to hacking and software and so on but in your situation i would think about which apps u installed/owned by the corporation id on google play
cus if there are any apps wich needed any additional privat information or even have to deal wich such privacy things u might go to the administrator and say him well after the laws in this state ure not allowed to keep this information and he might will give u acces again.
its like getting a notebook by from your work and getting some private stuff on it like photos from your children..afterwards u loose ure job and they retake the notebook.
they have to give u the possibility to change or delete this information.
thats what i would do
why can't you download those same apps on your device with your private gmail account? just delete your corporate acct after you register your private acct. i' ve done multiple accts so many times.
LORDFIRE00 said:
why can't you download those same apps on your device with your private gmail account? just delete your corporate acct after you register your private acct. i' ve done multiple accts so many times.
Click to expand...
Click to collapse
I was just wondering if the apps will be uninstalled automatically if I delete the corporate account or if they will be stuck with the then unexisting account (on my device) with no possibility to update or uninstall them.
Any clue?
Greetings. A friend bought 2 months ago a remi note 4. For an unknown reason he factory restored his mobile phone and now it is asking for google account that have previously connected with the phone... He knows nothing about his account. Tried with his name, tried with his mobile number for google account recovery but the person who created his account did not keep the credentials. Is there anything I can do? Because I don't want to send it to xiaomi and pay postage and the service fee. Thank you in advance.
Kalhantas said:
Greetings. A friend bought 2 months ago a remi note 4. For an unknown reason he factory restored his mobile phone and now it is asking for google account that have previously connected with the phone... He knows nothing about his account. Tried with his name, tried with his mobile number for google account recovery but the person who created his account did not keep the credentials. Is there anything I can do? Because I don't want to send it to xiaomi and pay postage and the service fee. Thank you in advance.
Click to expand...
Click to collapse
What do you mean by "factory restored"?
Factory reset. Volume up + power. He wiped everything
If he wiped everything, then he will need to set up everything again. That should not involve being asked for the details of any previous account, because there should be no record of a previous account. However, if, on initial set up, he is asked whether he wants to set up the phone as a new phone, or whether he wants to restore a previous backup, then he should choose to set up as new.
I did that and asking for a Google account...
Kalhantas said:
I did that and asking for a Google account...
Click to expand...
Click to collapse
Well, then enter your google account details.
Read my first post... He don't know the account... I have the receipt the box and the phone. My only hope is Xiaomi authorized service?
I read the first post before answering at all. What is preventing him from entering his own account details? If that doesn't work, then he should reset the phone again, and start afresh.
He dont even know his email. He didnt know that he had an email lol. He just bought a phone. A friend created his account and he didn't keep the details. Stupid move I know. But this is the case.
Kalhantas said:
He dont even know his email. He didnt know that he had an email lol. He just bought a phone. A friend created his account and he didn't keep the details. Stupid move I know. But this is the case.
Click to expand...
Click to collapse
Then create a new Google account for him, and he can login with the details of that account.
The phone needs a previous account that was used with this phone. New account is not working
Kalhantas said:
The phone needs a previous account that was used with this phone. New account is not working
Click to expand...
Click to collapse
Sorry, but I have never heard that before. Any phone can be set up to work with any Google account after a factory reset - unless we are not talking about Google accounts here. Maybe you should post screenshots or pictures of the login requests that you are seeing.
See the pictures
Kalhantas said:
See the pictures
Click to expand...
Click to collapse
Hmmm ... seems to me that the phone was encrypted. You will have to format the data partition to remove the encryption. For this, you might need to install a custom Recovery, like TWRP.
Whether your job will be easy or not depends on what else the person who set up the phone did. If the bootloader is already unlocked and TWRP is already installed, then things will be relatively painless. Just reboot to TWRP, select "Wipe" -> "Format Data", and so on. If the bootloader is not unlocked or TWRP is not already installed, then you are in for an interesting time. You will need to read the threads about installing TWRP. Good luck!
Hello!
I'm a noob when it comes to the ins and outs of Miui as this is my first Xiaomi device, I've come from HTC and LG before
So, when I first got the phone I setup the Miui account, not putting my phone number in, got the phone all setup and started using it as normal. Now when I come to unlock the Bootloader I find the account needs a phone number associated with it and it's here I hit a brick wall.
When I try to edit my account to add a phone number I'm supposed to get a verification code to my registered email address which is a googlemail account. I've tried multiple times and I'm not getting this code, I've emailed Tech Support and they're slightly misunderstanding what I'm trying to achieve and not getting the fact there's no code for me to enter to edit the account and it's not in my junk/spam folder.
I've also tried the manual verification technique but that always comes back (as an SMS annoyingly!) that there's no associated device with the account.
I've just tried to setup another account using my work Exchange email address and no code but I'm pretty sure that'll be the work spam filter.
Has anyone else come across this and got any tips?
Thanks in advance for any help!
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
guhvanoh said:
I'd try setting up a new gmail account and then set up a new Miui account using the new gmail account with the fone number this time.
Click to expand...
Click to collapse
Thanks. That's my next plan of action just so I can unlock the bootloader then go back to the original account.
I've had 2 more email dialogues with Xiaomi support and they just don't get it. :silly: