hi, i bought this sony xz1 2 weeks ago, now i decided to use the fingerprint but it seems to not work properly, someone have this problem or it's only my device?
Remember that US software version doesn't had fingerprint scanner enabled. You need to flash a different region software. This doesn't void warranty.
snake218 said:
Remember that US software version doesn't had fingerprint scanner enabled. You need to flash a different region software. This doesn't void warranty.
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Click to collapse
i'm european and it have normally, but it some times doesn't work as well :crying::crying:
Keep your fingerprint scanner clean.
If you use case, remove your fingerprint and add again your fingerprint without case. Fingerprint scan area is too small in this phone and cases make smaller this area.
Related
I'm in the US and i've had an international version of the z5c. I sold it to try the nexus 5x. I love the smoothness of the 5x but the size is too big. Soo.. I'm wanting to go back to the z5c which is finally being released as a US variant. The problem is that it won't come with a fingerprint scanner and it's actually more money!! But probably has a warranty which is good. . Now I know I can still buy the international still but do you think that the radios inside will work better for US carriers? Or is the only difference the fingerprint scanner? Honestly I wasn't impressed with Sony's implementation of the scanner anyway.. I thought it didn't work very well but if it's the exact same reception, I'd just buy another international model.
Sent from my D5803 using Tapatalk
Notchr302 said:
I'm in the US and i've had an international version of the z5c. I sold it to try the nexus 5x. I love the smoothness of the 5x but the size is too big. Soo.. I'm wanting to go back to the z5c which is finally being released as a US variant. The problem is that it won't come with a fingerprint scanner and it's actually more money!! But probably has a warranty which is good. . Now I know I can still buy the international still but do you think that the radios inside will work better for US carriers? Or is the only difference the fingerprint scanner? Honestly I wasn't impressed with Sony's implementation of the scanner anyway.. I thought it didn't work very well but if it's the exact same reception, I'd just buy another international model.
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
recently bought international version of z5c
imo, fingerscanner on this phone is not that good...
Notchr302 said:
I'm in the US and i've had an international version of the z5c. I sold it to try the nexus 5x. I love the smoothness of the 5x but the size is too big. Soo.. I'm wanting to go back to the z5c which is finally being released as a US variant. The problem is that it won't come with a fingerprint scanner and it's actually more money!! But probably has a warranty which is good. . Now I know I can still buy the international still but do you think that the radios inside will work better for US carriers? Or is the only difference the fingerprint scanner? Honestly I wasn't impressed with Sony's implementation of the scanner anyway.. I thought it didn't work very well but if it's the exact same reception, I'd just buy another international model.
Sent from my D5803 using Tapatalk
Click to expand...
Click to collapse
If you want root, international must be better. I think not many developers will get the one without fingerprint. The radio is just same.
dangnhap01 said:
recently bought international version of z5c
imo, fingerscanner on this phone is not that good...
Click to expand...
Click to collapse
Agreed. Sometimes it is flawless and lets me in instantly while sometimes I tap the thing five times and have to type in my password. Also, since it is still running Lollipop no apps can use the fingerprint reader unless the get the API from Sony. I hope that changes with Marshmallow.
scottjb said:
Agreed. Sometimes it is flawless and lets me in instantly while sometimes I tap the thing five times and have to type in my password. Also, since it is still running Lollipop no apps can use the fingerprint reader unless the get the API from Sony. I hope that changes with Marshmallow.
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Click to collapse
Personally I really like it.
It had to redo the calibration a few times though. However, this isn't exactly the fault of the scanner. The problem was simply that how I placed my finger on the scanner during my first calibrations was somewhat different than how I place it on the scanner on everyday use. I. e. more to the front or to the back or to the side, it varies with the finger used. So if you often use your fingertip for pressing the button but only scanned the center of your finger the scanner during calibration it isn't exactly surprising that it often does not work.
It works quite well since I redid the calibration paying close attention how exactly I place finger on the button during everyday use.
I've only had problems with the scanner when my finger is not 90-100% dry. It fails to detect fingerprints in that case.
Sent from my E5823
What exactly is the deal with the fingerprint scanner on the XZ1 ? To my understanding the ones being sold in the US have it disabled. Does this mean it can be re-enabled with customization? This website is (s-worldelectronics.ca) for Canadians but doesn't say anything about fingerprint scanner.
lightningglasses said:
What exactly is the deal with the fingerprint scanner on the XZ1 ? To my understanding the ones being sold in the US have it disabled. Does this mean it can be re-enabled with customization? This website is (s-worldelectronics.ca) for Canadians but doesn't say anything about fingerprint scanner.
Click to expand...
Click to collapse
It can be made active by flashing an international firmware, yes.
Anyone has the same problem like mine? about yesterday suddenly my fingerprint scanner on Xperia 1 doesn't work properly, always get alert "Not Recognize" my finger when i try to unlock with my finger.
i already tried, re-register my finger, washing my hands, restart myphone, but the censor always keep not recognize, sometime it can read but after 1 or 2 times try it will be back not recognize, anyone has the same issue? is this the software problem or my finger hw problem?
w4lkm4n said:
Anyone has the same problem like mine? about yesterday suddenly my fingerprint scanner on Xperia 1 doesn't work properly, always get alert "Not Recognize" my finger when i try to unlock with my finger.
i already tried, re-register my finger, washing my hands, restart myphone, but the censor always keep not recognize, sometime it can read but after 1 or 2 times try it will be back not recognize, anyone has the same issue? is this the software problem or my finger hw problem?
Click to expand...
Click to collapse
The software update that just got released a day or 2 ago sorts the issue
Mackay53 said:
The software update that just got released a day or 2 ago sorts the issue
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Click to collapse
I had the same issue, even after updating to the new firmware. what i did was i restored/reset (Repaired) via the Xperia companion app. Now at least for me the fingerprint reader works flawless every single time.
So if formatting your phone is an option for you, that should work. (Was a pain re-installing all apps and re-setting all logins and all, but this really ironed out lot of issues for me)
I am on June update and I can tell you that formatting the device does NOT help. I don't have the July update yet to say if that they fixed the issue.
I hate the fact that it doesn't recognize my FP. It feels like Xperia Z5 all again. Then again FP is so deep seated and it's really difficult to use it when there's a case on.
Mackay53 said:
The software update that just got released a day or 2 ago sorts the issue
Click to expand...
Click to collapse
Will update the result of update if the new firmware hit my region.
So far my fingerprint work flawless as it should be after no reason lol.
Xperia 1 - July Firmware FPR Lag Solved/Fixed
As i mentioned before, after the july firmware my FPR works mostly every single time. I guess every phone is different or maybe you can try what i did, it may just work for you.
I did a factory reset using the "Software repair" function in the Xperia Companion with the latest firmware, now the UI is amazingly smoother and the FPR reader works flawlessly.
I have made a small video showing exactly how good the reader works now. If you have the time please watch it and also follow the steps mentioned above if you have the time to restore all the apps and setting, but trust me its better than just living with an awful finger print function.
https://www.youtube.com/watch?v=Rmtl1txPCIo&t=19s
accuracy fingerprint sensor on latest update has significantly improved..
but unfortunately for speed still remain same
It works perfectly for me what I have to get used to the power button, Although it is not necessary to unblock it
Enviado desde mi J9110 mediante Tapatalk
i faced the same issue this awhile
first the sensor worked perfectly but now its a mess
10 try's and 7 not successful
just updated to July security update but nothing is better
DanielMode said:
i faced the same issue this awhile
first the sensor worked perfectly but now its a mess
10 try's and 7 not successful
just updated to July security update but nothing is better
Click to expand...
Click to collapse
to me perfect, register them again
Enviado desde mi J9110 mediante Tapatalk
i did and also each Finger twice...helped a bit but still a gamble to have successful unlock
DanielMode said:
i did and also each Finger twice...helped a bit but still a gamble to have successful unlock
Click to expand...
Click to collapse
have you update to latest firmware?
i'm at 55.0.A.2.314
i tried 20 time now and jsut 1 time successfull unlock
Ditto, no problem with sensor. Clean it possibly?
Just updated to .314. Definitely notice a difference withj fingerprint sensor. Much more accurate.
not here ...mostly i pick up the phone from the table put the finger to the sensor and nothing....not even the display is getting on
then a double tap to see the lockscreen and its telling me i tried to offten ...trie again later
thats it....and i already rescanned my finger prints couple times.....and for the first few hours its working better but than back to the issiuse
DanielMode said:
not here ...mostly i pick up the phone from the table put the finger to the sensor and nothing....not even the display is getting on
then a double tap to see the lockscreen and its telling me i tried to offten ...trie again later
thats it....and i already rescanned my finger prints couple times.....and for the first few hours its working better but than back to the issiuse
Click to expand...
Click to collapse
did you already reset your phone after update?
nope cause the prob popped up couple weeks after i bought it new ....so before the update was out
To me alone with touching it is already unblocked
Enviado desde mi J9110 mediante Tapatalk
I'm on August update and I get this frequently. There is a bug somewhere on this and when I hit the fingerprint issue, I just restart the phone and its perfect again (well after initial pin login due to reboot haha)
It's quite annoying but haven't had time to figure it out. Something with music app running while locked or?
Hi, I just got my new tab s6. So far I love it but I have one problem. Fingerprint scanner stopped working after one day. It not recognize any fingerprint. I can't unlocked my device and even add new fingerprints after I removed old ones. Yesterday it works 9 oof 10 tries. Rebooting devices not help.
shinigami777 said:
Hi, I just got my new tab s6. So far I love it but I have one problem. Fingerprint scanner stopped working after one day. It not recognize any fingerprint. I can't unlocked my device and even add new fingerprints after I removed old ones. Yesterday it works 9 oof 10 tries. Rebooting devices not help.
Click to expand...
Click to collapse
Have you installed a screen protector?
The fingerprint scanner is awful. I am on the newest November update and most of the time it's not able to read my fingerprint. I don't have a screen protector either.
Mr. Orange 645 said:
Have you installed a screen protector?
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Click to collapse
No screen protector.
This generation of in screen FP readers really are disappointing. Same for my Note 10+.
vanydotk said:
The fingerprint scanner is awful. I am on the newest November update and most of the time it's not able to read my fingerprint. I don't have a screen protector either.
Click to expand...
Click to collapse
My when works works very well. The scanner recognized my fingerprints 9 out of 10 but now I can't even add new fingerprint. Every time I put my finger on scanner I had Information to cover the entire scanner with your finger and try again.
Mr. Orange 645 said:
This generation of in screen FP readers really are disappointing. Same for my Note 10+.
Click to expand...
Click to collapse
Note 10 have ultrasonic fingerprint scanener and tab s6 have optical scanner.
shinigami777 said:
Note 10 have ultrasonic fingerprint scanener and tab s6 have optical scanner.
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Click to collapse
I know that. It makes both of them no less disappointing.
For now, factory reset help. Fingerprint scanner works again. We'll see how long this time it will work.
Hopefully Samsung fixes it in the next update. I had fingerprint scanner issues from day one, it took me a few tries to even get my finger print registered.
I've only had my s6 for a few days, but I had no problem registering my fingerprints... and it works perfectly (and quickly) each time I unlock the tablet
kevinbakon said:
I've only had my s6 for a few days, but I had no problem registering my fingerprints... and it works perfectly (and quickly) each time I unlock the tablet
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Click to collapse
My fp reader was fine until the 2.0 update recieved 11/12. You're advised to delete existing and rescan. Now very difficult to rescan. Don't do update or delete if you don't have to.
vanydotk said:
Hopefully Samsung fixes it in the next update. I had fingerprint scanner issues from day one, it took me a few tries to even get my finger print registered.
Click to expand...
Click to collapse
apart from this one incident, the fingerprint reader works better than I expected. correctly recognizes 9 out of 10 attempts.
Hi,
(how it happened)
So recently i broke my poco f1 display.
Instead of going to authorized service center and get it replaced in like 7200 ₹, I went to a local repair shop and got a cheap one fixed for 3500₹.
(issue is)
Now post this the only issue i am facing is with fingerprint sensor. I am unable to use the fingerprint sensor. Phone is not even vibrating when I touch the sensor. Even the fingerprint option is missing in setting >security section. See attached screenshot for same.
+ the fingerprint sensor testing app crashen in my phone. A fe wtaht i have tried
I know from my online research that iPhone has this security measures that when ever the battery is unplugged in phone their biometric(fingerprint) will stop working.
Was curious to know if same thing is happening here?
If anyone else has faced this?
If anyone else is able to resolve this issue?
Will it help if i factory reset my phone?
Will it help if i load a custom rom in my phone?
#fingerprint
#fingerprintIssue
#fingerprintNotWorking
vashishtha vaibhav said:
Hi,
(how it happened)
So recently i broke my poco f1 display.
Instead of going to authorized service center and get it replaced in like 7200 ₹, I went to a local repair shop and got a cheap one fixed for 3500₹.
(issue is)
Now post this the only issue i am facing is with fingerprint sensor. I am unable to use the fingerprint sensor. Phone is not even vibrating when I touch the sensor. Even the fingerprint option is missing in setting >security section. See attached screenshot for same.
+ the fingerprint sensor testing app crashen in my phone. A fe wtaht i have tried
I know from my online research that iPhone has this security measures that when ever the battery is unplugged in phone their biometric(fingerprint) will stop working.
Was curious to know if same thing is happening here?
If anyone else has faced this?
If anyone else is able to resolve this issue?
Will it help if i factory reset my phone?
Will it help if i load a custom rom in my phone?
#fingerprint
#fingerprintIssue
#fingerprintNotWorking
Click to expand...
Click to collapse
Once try any custom rom or clean flash stock rom again may be it will work
sachin5555 said:
Once try any custom rom or clean flash stock rom again may be it will work
Click to expand...
Click to collapse
Thanks,
However i haven't even unlocked my poco as of now. Will try to contact customer care tomorrow and ask regarding this issue. Hope they know what has happened here
vashishtha vaibhav said:
Hi,
(how it happened)
So recently i broke my poco f1 display.
Instead of going to authorized service center and get it replaced in like 7200 ₹, I went to a local repair shop and got a cheap one fixed for 3500₹.
(issue is)
Now post this the only issue i am facing is with fingerprint sensor. I am unable to use the fingerprint sensor. Phone is not even vibrating when I touch the sensor. Even the fingerprint option is missing in setting >security section. See attached screenshot for same.
+ the fingerprint sensor testing app crashen in my phone. A fe wtaht i have tried
I know from my online research that iPhone has this security measures that when ever the battery is unplugged in phone their biometric(fingerprint) will stop working.
Was curious to know if same thing is happening here?
If anyone else has faced this?
If anyone else is able to resolve this issue?
Will it help if i factory reset my phone?
Will it help if i load a custom rom in my phone?
#fingerprint
#fingerprintIssue
#fingerprintNotWorking
Click to expand...
Click to collapse
Either the technician forgot to connect the fingerprint scanner flex cable/ damaged it. Remove the back cover and check it. The fingerprint scanner is not locked to the screen. The tuch id issue is only on iPhone . There is no such issue with poco f1 . Unlike iPhone you can even replace the fingerprint scanner its self. They are dirt cheap( not oem obviously)
jobitjoseph1 said:
Either the technician forgot to connect the fingerprint scanner flex cable/ damaged it. Remove the back cover and check it. The fingerprint scanner is not locked to the screen. The tuch id issue is only on iPhone . There is no such issue with poco f1 . Unlike iPhone you can even replace the fingerprint scanner its self. They are dirt cheap( not oem obviously)
Click to expand...
Click to collapse
May b u are rit, I will try to visit him and check if connections to fingerprint is fine.
Also i wanted to know if anyone has ever removed their poco battery and every got this fingerprint issue?
** update on this thread **
So today i went to the same repairshop. Told him the issue. Turns out that the main sensor hub of phone, who h reads all the sensors or phone was loose. So apparently there bolt that binds the circuit board to phone was loose.
He made the bolt tight again and volla, the fingerprint sensor is working perfectly again.