Related
Hardware issue(s): Three days into my new Lumia 800 I've experienced about a dozen total device freezes. The phone becomes unresponsive and the home, back and searchbuttons are dead too.
The problem is resolved when I use the screen off/on button.
I also have another problem, described in this thread. There seems to be a (large) part not secured inside the device. When shaking the device there's a distinct click/clack sound and you can feel the part moving around in the device.
I'm not sure if both issues are related, so I'm wondering if anybody else has experienced similar issues with the screen and touchbuttons going dead.
Same problem om Lumia 800
Hi, I have exactly same problem, with my new Nokia, it started behaving like that first time I started the phone. It is either HW or Windows Phone OS. I have retured it to nokia immediately, they have said there is no problem with phone?!?, they will hopefully install new firewire or OS or whatever and hopefully it will work when i get it. I suggest you that you return the phone that is not acceptable behaviour it should just work without any hacks.
Otherwise buy an Iphone or other more stabile phone, it seams that Win Phone is at least two years behind other phone OS....
mexo100 said:
Otherwise buy an Iphone or other more stabile phone, it seams that Win Phone is at least two years behind other phone OS....
Click to expand...
Click to collapse
Everybody can get a phone made on a Monday. Regardless of what OS it uses. Top me WP is more stable than both iOS and most definitely Android.
Maybe it will be fixed with new firmware. Don't know. But I would return it to where you bought it right away and walk away with a new one.
Here's the changelog for the newest 12070 firmware:
The new Lumia 800 update brings the following enhancements:
• Enhanced battery standby and talk time performance
• Battery capacity icon instead of question mark on top right of screen
• Improved bass in audio performance
• Soft-key illumination at all brightness levels
• Fixes for device performance issues including self-reboots, freezes and call-ending
But I would return it anyway and get a new one.
Hi
I live in Sweden too, and the phone is ordered online. If you open the phone from originally package you do not have right to return it(according to sucky Vendor), but according to the consumers right office I have the right to return the Phone get new or replacement. I have been in conflict with this vendor for 8 weeks now, as I do not get any respond from them about the phone.
Problem is with Lumia 800 from the start it should work directly. I could use that money I bought the phone and invested in something else for this 8 weeks.
I have had several android phones and hadn't have problem. My friend have IPhone, no problems there. That is my experience.
When I google for Nokia Lumia I see a lot of people complaining, and a lot of problems, and about stability I do not agree as Win Phone has not so many features as Android it should be more stable and it is not according to the all forums I visited.
But still that is my opinion and my experience.
We all have different experiences.
I come from Android and it always was a force close fest for me no matter what phone I had. Not very stable. iPhone I have never owned but according to surveys iPhone apps force close even more than Android app. And other serveys tells that WP owners are among the happiest of phone users. But let's forget about this for a while.
What vendor did you purchase from? I would consider making a post to www.fairshopping.se and let the company answer. Usually they want to answer inqueries there as it may make them look bad otherwise. Always worth a shot I have seen many people getting positive results after posting on that site.
Well, GOTTA LOVE THIS!
so i just spent about an hour and a half typing in a complete breakdown of everything i noticed about a new TP i had been deliberating on opening due to days of reading posts about the negatives and lo and behold I decide to open it and type a HUGE report about everything that I have noticed through the few hours i've had it working and i decided to yeah post it even adding "now watch as it deletes this whole thing" so i decide to CTRL+A and copy...
DONT DO THAT! apparantly it ONLY copies the outlying information not in this box where i'm typing now and when i tried to submit it, it says i'm not logged in... well i tried logging in and ctrl V and bam it gives me the top portion of the thread page FML first MAJOR issue with the damn tab is a PEBCAK but w/e we only learn from mistakes sometimes. i will be posting a long thread about the things that i've come across with this device for any people out there who are on the fence regarding this new TP with the current serial number in the champagne style.
sadly i'd covered GPS, WIFI, the docking station issues, serial number location, installed version of AOS, and about 6 other topics that my bloodpressure currently will not let me remember bleh.
so since this thread is for anyone with any questions on a C10KAS model with the champagne style keyboard please feel free to ask below. i will be typing up a new post and saving it on my asus laptop when i get time again later and try to cover all the topics i did in the original post.
This device has NOT been upgraded past the installed 3.2.1 and wont until all queries have been addressed so as to help the majority of the users and possible future users come to decissions before irreversible changes have occurred.
sorry to sound flaming a bit but man am i ticked that i actually TRIED to save the darn thing and it still backfired, but se la vie and such is my lot in life. now i'll try to post this and hopefully find that it works
Trying Again...
Running by the [Guide] by Danny-B- i'm going to open this thread for the community to have the opportunity to ask away about the new TP i decided to finally open after watching it sit ever so quietly on my home-office desk.
Light Bleed
I noticed a very small amount of light bleed, barely any that would concern anyone really, thankfully i'd say functionally it's on par with what it should be.
Dead Pixels
None noticeable on moderate searching.
Serial Number -found?
Yep, it has the serial number registered so that's a plus.
GPS Reception
Nope. I used the QR code to get GPS Test and it shows a working compass and tilt sensor but all the readouts stayed zeroes for the 25 minutes i left it to run. I only have "Use GPS Satellites" ticked off in the location menu to test this, but also have to take into account that the test was performed indoors due to the fact that it's been snowing and raining all day so that in itself could be why the GPS function didnt work... Will retest when the weather is clear and i can get a good sky view.
*edit* crystal clear day today, not a cloud in the sky, not a gram of gps connection. i really dont need this but at least i know that the gps definitely doesn't work.
Wifi Reception
MIFI located up to 60 feet from device, since device will be in my pocket most of the time, the device should have no problems finding the signal as it's going to be only a foot or two from the tablet. Didn't notice any lag or lapse in the connectivity, it still worked Words With Friends as far as i can tell and that's the only program i will have installed aside from the QR Droid program for the testing of these issues. I did notice that the wifi signal was good but the quality of the rendering of youtube left me hoping for more, but the weather can play a huge role in this so i'm not too concerned and i can try this out moreso on a day when there's less inclement weather.
Dock/Keyboard Connection
Have to mention that the dock i purchased prior to getting the TP and i was very lucky to have gotten matching (both champagne models) as i wasnt sure what kind of tab was coming in the mail seeing as how they were pretty much recalled from every store i'd visited.
On my first attempt i was a little wary seeing as how the keyboard didnt seem to like the champ model so as i opened the box i was thinking this can still be a partial deal-breaker so we'll see.
Try #1 it pressed in and i heard a ding from the machine. no cursor opened i use the touch screen to open up the notepad and i can type, all the buttons and numbers worked but no cursor... curses! I undocked it.
Try #2 it pressed in and i gave it a little bit more oomph to see if that would help and i heard a satisfying "click" the cursor appeared it worked and i tried typing all buttons functioned properly.
Try #3 same thing, little oomph, click, cursor. so for this one, the matching champ models function properly when i give it a little extra push in until i hear a slight click.
Gyroscope
Up, Down, Left, Right, B A Start... anyway, all the directions worked and it grades in the GPS Test program down to a 2-4 degree reading so i'm fairly certain i will not have any issues with this part of the device.
Battery Conditioning
I charged it for the 8 hours, then plugged in the keyboard during the testing phase and left it plugged in until the keyboard battery read full. I have yet to test the quality of the battery life with and without the keyboard but I will keep you informed if this seems to be an issue as opposed to a non-issue
*update* well the dock is the primary source of the energy as it's supposed to be and it's been in full use browsing this forum and posting for 3 hours and it has gone down by only 25% ... i currently am HIGHLY impressed with the battery life.
Haptic Feedback
I got a mallard. Yes, i was thinking how could this thing sound like a duck but lo and behold the first time i turned it on i heard an audible "quack" to put it bluntly. I dont see this bothering me in the long run unless the vibration against the case's rear housing causes an issue with other parts, though the only time that i've noticed any haptic vibration is when powering it on. I dont notice any when typing on the screen or making selections so that may be switched off in the settings, i honestly havent played with any of the settings yet since i have only tried getting through the [GUIDE] piece by piece trying out things.
Firmware Updates
I will not be updating this until any questions members have, have died out. I wanted to create this thread so that everyone has the chance to ask questions about the Champagne model out of the box that runs 3.2.1. I do plan on updating to ICS in the near future but I also wanted people to get an idea of what this unit did straight-away. This model's serial is the C10KAS and came from Texas through an Office Depot "gmill" warehouse... an "other than the normal" warehouse per the store manager... who i had to finesse to get her to really try to locate one of these guys fyi.
Summary
I feel that i touched on a few more notes when i originally typed in this thread, but for the life of me i can't remember anything else to put in here.
The tablet is very responsive, Words with Friends gets a slight lag from time to time, but i'm not too worried about any gaming issues since this will be a work-related device and gaming is just a bonus if done at all.
I did notice that there is a minor lag when typing here in this box on the tab but i think that is to be expected as i noticed similar on my RAZR MAXX, Galaxy Nexus, and 4s.
Please, feel free to ask any questions or make any comments regarding this post. I want it to be as informative as possible to any people who have questions about a new TP before they are pretty much impossible to get.
interesting new development with internet
ok so here's a strange new development i've just noticed...
ANY link i click on, even to get to a new page of threads or to click reply...
ALL of them suddenly switched from opening within the original tab and moving on to the new page to now opening a separate tab on their own. i haven't done anything new with the tab, this all started just while accessing these forums on their own. i've tried a long press on them and select OPEN instead of OPEN IN NEW TAB, but everything keeps opening in new tabs, now i'm full of tabs on my screen.
any ideas on this one? strange how it would just stop working the way it was and start working this way all on it's own while just browsing this site. idk, i'm open to any suggestions.
*update* after clearing the cache and cookies it seems to have fixed this issue. nothing opens in new tabs now... im guessing it can only store so much before it forces you to new tab everything. just an fyi to everyone
Must.... try... to... resist.... ....Too .....STRONG.....!!!!
Well at least I have to say there it is now a posted answer for everyone asking how the new primes are running they are running the same. I have the C10k******* and its running about the same if not worse than my old Gray model, that was sent back about a month ago, because of the same issues. They aint going to get any better until Asucks fixes them, bottom line. Yeah there might be some that run perfect but you are the "Lucky Few" believe that. Us guys with the "this don't work models, were just screwed". well not actually I'm sending mine back and trying again. Or you can or deal with that issue that your prime has.
Mine has slight light bleed and poor WiFi, should I keep it? Still debating I got 14 days. But like I said in another post these will probably be easy refurbs to pick up soon. Asus probably has a full warehouse full of returned units, I believe my last unit I bought brand new sealed in box was a returned unit, I don't believe they are allowed to do this but I think they do in MY opinion. I don't think they are going to let a tablet that looks brand spanking new with just a WiFi issue sit there. lose $100-200 selling it as refurbished.
I believe they are boxing them back out and selling them as new. You wouldn't be able to tell, would you? All they got to do is clean it up real nice restore it put in new box, shrink wrap it again and, there are 100 brand new ones shipping to Best Buy as new. Then maybe they will get lucky and the person really doesn't know much about it, when they get it and they like it some much, it looks stunning, they can get a good signal in their bedroom, so they keep it. I'm telling you they are doing shady ****. Look at how they are treating us, a big F-U.
I know people who are giving it right back to them buying every model they find at the store if it doesn't work PERFECT. They are taking it back I know people that are on model 6 or 7 at least 5 or 6 people.
Where are all their refurbs selling at? I bet their return pile looks like a junkyard, That aint even funny for real. Asucks used to be a good company. They don't hold up to their standards anymore.
ASUS
JUST IN CASE SOMEONE FROM ASUCKS COMES BY, I IMAGINE THEY DO, WITH ALL THE PROBLEMS WITH THIS TABLET.
I THINK SOMEONE LIKE TEGRA OR GOOGLE ANDROID SHOULD BE ON THEIR ASS FOR THIS, REALLY TEGRA SHOULD BE MAD AS HELL.
JUST FIX THE PRIMES DO WHAT YOU SHOULD BE DOING, ITS THE BEST OPTION. IF NOT YOUR JUNKYARD IS GOING TO GET BIGGER AND BIGGER. AND DON'T BE SELLING ME SOMEONE ELSE'S USED SH*T, AS BRAND NEW.
drvsbsm said:
ASUS
JUST IN CASE SOMEONE FROM ASUCKS COMES BY, I IMAGINE THEY DO, WITH ALL THE PROBLEMS WITH THIS TABLET.
I THINK SOMEONE LIKE TEGRA OR GOOGLE ANDROID SHOULD BE ON THEIR ASS FOR THIS, REALLY TEGRA SHOULD BE MAD AS HELL.
JUST FIX THE PRIMES DO WHAT YOU SHOULD BE DOING, ITS THE BEST OPTION. IF NOT YOUR JUNKYARD IS GOING TO GET BIGGER AND BIGGER. AND DON'T BE SELLING ME SOMEONE ELSE'S USED SH*T, AS BRAND NEW.
Click to expand...
Click to collapse
Erm, it's nVidia (or tegra as you seem to want to call them) that are providing the code that is f#cking up the Prime. Just thought you should know.
Wondering if the setting for Automatic screen brightness is bad for you all? What im talking about is that my screen brightness is not changing accordingly to light/dark environment, it's basically always on medium. Can my phone be broken or is this normal?
Also experience screen drop outs where it's stop responding to touch input, it sits like that for short period of time and will start responding again. It seems not like a frequent problem but happens now and again since I bought it last week.
Last but not least, im experiencing some forms....in lack of words, "processor" straining if I have all 20 Xbox games installed and a lot of apps and music. Seems that the less memory the more chopy everything become. Even with a lot removed from storage and having, like 7GB free its a bit choppy, but the problem will increase expanding to less increased memory. Just open Games and looking at the avatar you can see lagg in his movments. I feely like with a clean phone I never saw that.
Now worth noting is I am VERY picky when it comes to lagg/choppiness/Screen flickerings. This phone is brand new and I come from a Omnia 7. While surfing the Webb is a incredible experience, its so smooth, I feel that start menu scrolling, avatar movements etc is choppy and almost, as bad? as a first gen device. Game performance seems to be better on the Titan compared to my old Omnia 7. But on a lot of areas it seems my Omnia 7 is on par with the Titan. This is a new gen device, shouldn't I experience a lot of difference.
Now, anybody got some thoughts about this? Any feedback/help is appreciated.
Best regards
Me
The amount of used/free storage has very little to do with the performance of the phone. More than likely, its simply the phone needing to download and load data that is causing some of the stuttering you are seeing, which is the most common culprit of performance hiccups. The storage memory is not the same thing as the memory used to run the phone/apps/games. A common misconception.
Slow data connections/downloads in combination with the inability for the phone to load all your information instantly is probably the lag you are seeing (or even, the phone IS trying to load all your data at once). It is more apparent in 3rd party apps, but its the same as any device trying to load data.
If it really is to the point where its unbearable, it may very well be that your device is defective. I don't have any major issues with freezing/stuttering/lag on any of my Windows Phone devices. Its a bit more noticeable on my 1st gen devices, but its largely eliminated on my 2nd gen devices. A little bit of stuttering here and there is completely normal for any device though.
Thnx for the input. I can't tell what's the reason behind it, but my Omnua was the same. To many Tiles and the start screen will get choppy etc.
Nobody have any trouble with the screen brightness and phone freezing for a short period? Many small things I never noticed on my Omnia 7, and I thought that phone wasn't all there. If all small problems is here in scared for the survival of WP if phones get worse. If there to. Ompete with Apple plz give solid performance.... I feel disappointed :'(
I've a ton of live tiles and no start screen lag. Maybe your device is defective?
or maybe my standards are 2 high. It can't be a coincidence that my Omnia 7, Lumia 800 and now my Titan is doing the same thing...but that is a WP7 issue. Currently is automatic screen brightness my worst concerns, and if dark room or sunlight don't really change on your phones, then I know its a standard Titan issue, if not, I need to send it back for repairs. And maybe the screen freezing I have is connected to the sensor is broken. I have no clue so .....if you cover your phones top, or put a strong light on it, does your brightness change?
screen freezing should probably be more accurately be called screen drop out, like its disconnected some how. Haven't happend for 1-2 days now.
I remember my old HD2 was reported with broken screens as a flaw and people had to send in a lot of there devices before it was fixed. Kind of scared its typical bad HTC quality playing its thing?
Autobrightness - known bug
Screen stutter - tried SRS-off?
Start screen lag - ghosting
Screen drop - lock-unlock screen, known bug for some handsets.
It's all in the sticky of FAQs.
I can fill my screen with tons of tiles too and get absolutely no lag.
I think really the best way for any of us to tell you whether or not the type of lag you are experiencing is normal would be to take video. Use the phone as you normally would, take some video of you doing it, and clearly we should be able to see any weird lag issues.
But again, a little bit of lag, on any device, is totally normal. It may be that you are just too picky. I imagine that using Android would totally kill you since the lag there gets out of hand at times.
Problem is, while you may think its Windows Phone in general because it has happened to the last 3 of your devices, the rest of us here experience little to no lag with our devices, which would rule out that it is just a Windows Phone problem. It may be the way you set your phone up that it causing some kind of lag, totally possible, since everyone sets up their device in different ways. And more than likely, you have set your phone up a certain way every time you move to a new device, because that's just how you set it up.
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Nakazul said:
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Click to expand...
Click to collapse
No problem mate! I've changed it
I think HTC din't just mess up in general. It was the first batch (Oct/Nov purchases) that had the most issues and plenty with ATT. In the UK if you got something from first batch off CarPhone Warehouse - you would see those freezes and lags. However, I swapped mine just before December and no issues after that. The ghosting is common with ALL HTCs. Android, Windows - doesn't matter. It's their S-LCD/LCD screens.
hehe okay. Just bought mine of Expansys and they were waiting to get em in to stock so was hoping to skip first wave. Any ways to see which rendition I have? Hmm I will go to the FAQ after your reply so delite this thread in awhile then, its no good when there is a FAQ, especially as good as the one there is.
I've been waiting for the Lumia 920 to be back in stock at the H3G shop here in my town. Now it's back but I've been feeling some bad vibes around the forums lately. I hear about users having reboots, lockups, dead phones, dust underneath the ffc, bad battery life, buggy browser, lag, light leaks, creaks, herpes and whatnot, so this got me wondering...is this stuff mostly bs or there's actually something wrong with this phone? Has anyone regretted his purchase badly so far? Did the Portico actually help or it's just too little and too late? Please let me know, because reading all of this stuff really puzzled my will. Keep in mind that at this point Android is no longer an option for me, so the only other phone I could go for right now instead of this one would be the iPhone5. I wouldn't mind waiting for something else to come out, but honestly this 800 feels a bit EOL right now and I'd really like to drop it, my battery is also starting to suck a bit so...
Looking forward to hear from you guys, I'm really starting to feel that itch, I've been using this phone for almost a year now, this is kind of a record to me lol.
You are unshure ... why should you by excatly this phone?
You mentioned all the negative threads but you could finde more positive threads about this phone.
It's just your focus. Go into a shop and test the phone.
If you buy and it serves the first week in a good way you can keep it otherwise return it.
I'm happy with my Lumia 920
I have my Lumia 920 (AT&T) for two months and I really love it!
I got the Portico update I the very first day and during the first week of use my phone hung up once. I was worried just like you because I read in the forums many users complaining about the stability issues they had, but honestly that's the only issue I've had with this device! No light leaks, reboots, dust, lag, etc..
There is strange rattling sound when the phone vibrates, but it's nothing to worry about and I got used to it anyway.
(http://www.youtube.com/watch?v=zsw3cwkNRng)
Hope this helps
@Anis108: Actually I always liked the phone, I love the design, the sturdyness, the screen, the camera, wireless charging, Nokia goodies, and overall I'm just in love with the platform. However I'm also concerned about the reliability of the phone in the software department and I'm also concerned about how the thing can hold up through an extended period of time, since I'm planning on keeping it for a good while. Holding a phone in my hand for a few minutes can't really tell me much about these things, and even a week may not be enough to me, since I tend to be quite picky. Getting a new device is always a big leap of faith for me, especially on contract.
@Boshko: thanks, this is the kind of feedback I'm after...I just wanna hear the good, the bad and the ugly about this phone, because obviously reading topics made by people having issues will make the phone look bad, whereas those about how great the 920 is will gather mostly hardcore fans. I just wanna hear some random opinions to make up my mind here
AW: Is this phone really THAT bad?
Portico fixed my random reboots...
Sent from my Windows Phone 8S by HTC using XDA Windows Phone 8 App
I've had mine since it was released. Love it. Great design, functions beautifully. Haven't had any of the issues posted. I must be living right.
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
Using the phone for month and a half I can say it was a good purchase:
Depending on the use that you have intended for it, it may be what you are looking for.
If you are a person who likes to hack things, and wants to see how can you make the phone more customizable via tweaks and those stuffs, then this may not be the ideal for you as this thing is very encrypted and secure(for now).
If you are a corporate guy office and exchange will suit you because are optimized for the platform and consume very little battery.
If you are a globetrotter (travels a lot) then the GPS Navigation apps will suit you.
For the battery life there are two points:
on the first 2 weeks the battery will calibrate itself and you may see that after that time battery life is considerably better.
All the apps that runs on the background only runs for 2 weeks if not opened by you, WP8 has this by default, to enable background running again or to reset the counter just open the app (Microsoft did this for battery life)
I don't have dust on my ffc, camera is very good, phone is solid and at first feels kind of heavy but one gets used to it.
the WP8 is still an ongoing project, so many things are missing on the software side, but are on their way.
Overall I like this phone because I bought it and fulfilled my expectations: Sunlight readability, screen usable with gloves and true offline GPS Navigation, those are what I need for doing my job and the phone is very good at it.
The downsides: Some apps make the phone really hot (not optimized GPS Apps, like "Navigation 3D"), the battery consumption increases way more than other smartphones in low coverage areas and drains the phone quickly (30% more o less), still many software features missing.
So far after portico I have had 3 reboots(1 freeze but occurs on specific hardware calls, like turning "bluetooth on" on very rare conditions).
I plan to stick with this phone for a while, after 3 years with android I felt that the platform was not bringing nothing new, new physical design yes but the OS was always the same and nothing new since android 2.3.
Montastic said:
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
Click to expand...
Click to collapse
Couldn't say it better..
I've had mine now for about 3 months. Came from (Smart phones) HTC OneX, HTC Evo 3d, Samsung Galaxy S, Moto POS, HTC G1. The 920 is without a doubt, for me, the best phone I've had yet. Everyone's analysis is subjective. Mine is no exception obviously. I will say only this. I have no qualms what-so-ever about recommending this phone to others. Both the hardware performance and the OS for me have been exceptional. Maybe I'm lucky or the exception.
Unfortunately, I'm one of the victims here. To start off, I LOVE this phone - I really do. It has everything I could want, and when it does work it is amazing (wireless charging, NFC, beautiful screen). However I personally am on my 3rd phone. The first 2 had problems locking-up forcing me to do the "power + volume-down" reset. The second phone also got a large piece of dust under the front camera. Fortunately, the 3rd one seems to be working. My wife is on her 2nd phone - same locking-up problem however hers only seemed to lock-up when being wirelessly charged. Now, a friend of mine who just got one is having the same wireless charging lock-up problem.
So I have to ask - what the hell is going on with this phone? By now, Nokia should have all of the "kinks" worked-out, Portico has been delivered and we're still seeing this crap? Oh - and I forgot to mention the "rattle" when vibrate is turned on. Grrr.....
I'm now using an HTC 8x for a while as I moved to China and haven't gotten my 920T yet, and guess what? The 8x works like a champ. Just wish I had wireless charging and more flash storage and I wouldn't go back to the 920T....
Is it just me or does it sound like that people that have flashed from a non stock ROM are the ones that are talking about the most issues? Is debranding and unlocking really worth all the issues this seems to be creating?
I have had mine stock for 3 months now and have not had one single issue that anyone in this entire 920 section has complained about. There is one very tiny light leak if I look down at the screen from the speaker end at an angle that I would never normally look from so it is irrelevant to me.
It just seems that the one common thing that most of these issues have is they are all on flashed phones.
I don't see the point of unlocking and debranding if the phone works for you as it is. We all know from past models that even unlocked there is very little you can do to one of these to customize it.
I have always been taught that if it is not broken, then don't fix it. If it works and does what it needs to as stock then why not leave it stock? Seems a lot more dependable that way to me.
I had rebooting Issues with me german Lumia 920 until I flashed it to the Austrian Portico ROM (I live in Austria). I didn't want to wait for the Update. But I have not had any issues since so flashing seems not to be the culprit. Many of the other issues did not occur on my phone at all.
I'm very happy with it since Portico . Before Portico I had some reservations but that was mainly due to the anxiety that it might reboot again (happened every few days).
Let me just tell you now, I am a perfectionist in the worst kind of way. I have issues with this phone but for some reason, they don't bother me. I'm willing to put up with them, I LOVE this phone so much. I have the light leaks but they're not apparent unless you put your eye very very close to the screen, in the dark and inspect the inside edges of the phone. If I press on the SIM card tray, the chassis of the phone creaks a bit but it's also the thinnest part of the phone so it makes sense. My phone locks up in standby every now and again so I have to reboot it but volume down + power but it only started happening AFTER the portico update. Also, ALL the Lumia 920's rattle when they vibrate because of the OIS in the camera. It's normal. I turned off vibration anyway, cause I don't like it.
I can tell you, the camera is NEXT-TO-NONE, stills and video. The call quality is excellent. The display is awesome and the durability is excellent and I love the cleanliness of the OS. NFC works on this phone the way it SHOULD work. Intuitively. I'm really good with phone as I used to work for a carrier but I couldn't for the life of me get NFC to work on my galaxy nexus, or my S3. They will be updating the phone this holiday season and it can only get better from here! :good:
I have no problems at all from mine. Fantastic device.
well the core functions work flawlessly as compared to other smartphones.
catches gps signal easily for me, camera starts in instance, typing is comfortable and more accurate than android and entire UI is fluid as opposed to android and iphone5 for me.
only problems are the light leak, battery life (but almost all phones have battery life issues unless u use blackberry on 2g signal).
and the dust settles between screen and chassis very easily.
I love mine, the camera is great so is the screen.
Don't have any of the problems that others have had, the only issue for me was once I updated the nokia apps to the here versions, my battery life died a death. a quick uninstall fixed that. but now I only have the map app, will try the others one at a time to find the culprit.
"We were unable to determine the media usage rights for this content" error Lumia 920
americasteam said:
I have no problems at all from mine. Fantastic device.
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We were unable to determine the media usage rights for this content" error Lumia 920
Hello there , I need some help , I am new on the Lumia 920 ,I have downloaded through XBOX and paid music songs but now suddenly and after one month I cant listen
to these songs and get instead : "We were unable to determine the media usage rights for this content" error Lumia 920" Its DRM related I think...Does anyone have a fix ? thanks for the help and sorry if its the wrong thread...
Thanks for your insights guys. Actually I kinda made up my mind, I'm getting the 920 either tomorrow or early next week, still can't decide between white and black tho, any suggestions? Are there any differences in terms of durability?
No problems here.
Go into a hospital and you'll see people with problems, you shouldn't assume humans are rubbish.
Go onto a forum and you'll see people post with problems, you shouldn't assume everyone will have problems.
Hello everyone, I just got this tablet today and I'm having an issue with it. I was trying to play a music game and I noticed that when I touched both extremes of the screen the multitouch would release my fingers for some reason. I've recorded a video of it using a multitouch application just to make sure I wasn't going crazy, here it is:
Link to the Youtube video
Do you think it's defective? If anyone has this M5 10 tablet could you test it for me and see if you also have the same multitouch issue? Since I just got it today, should I return it? Or is it something that can be fixed?
Thank you.
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
RubyRP62 said:
Received mine today from Boulanger in France, i used the same software as you to test it. Everything is working fine, even with 3 or 4 fingers, using the same kind of routine you used. So i suppose that your tablet is faulty. Sorry mate.
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This stuff happens Thanks for testing it out! This one is going back
I have the same problem bro! You can find my post here: https://forum.xda-developers.com/showthread.php?t=3777471
I have already open a ticket on the support
Sent from my [device_name] using XDA-Developers Legacy app
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
andrgin said:
I have the same issues als well. You can see it very well with the App "Multi touch test" from Spencer Studios.
Has someone more info on this issue as the tablet is useless for me with those touch problems and I will send it back if there is no fix available in the near future.
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Hi Andrgin, which is your problem? In my case I have the problem only if I touch the screen with two fingers. In this case seems that the tablet, after 2 sec, can't recognize anymore the touch. I'm waiting the response of the support for the ticket that I opened, hopping that they can tell me that is only a software problem and not an hardware issue, let's see...Anyway I have your idea too, I bought this tablet to play music game and is really useless with this problem.
When I touch the screen with 2 fingers at the same time and do not move them for about 1 second the tablets looses the touch of both fingers. It does not happen if I dont put both fingers down at the same time (more than about 500ms), move the fingers around while they touch the screen. Also it does not happen with 3 or more fingers.
To me it seems like the system treats the as a gesture.
I made a video about it:
youtu.be/PXXakOw_1Hk
I also thinks that the system treats this as some kind of a weird gesture. I don't think it is related to the hardware. I'll ask the Huawei support soonish because it really is annoying with cytus 2 for example or even pdfs when you want to pan soon and have 2 fingers on it and then your touch input gets removed.
This is with the 10 pro
Could it be, I hope that you are right but is really strange that only some devices have this problem, if it is a software problem, all the devices with this software need to have the issue.
I think all have this problem. So far everybody that said he does not have this bug had tested it the wrong way. You have to place both fingers at the same time and do not move them. If you move them while touching the screen it still works.
And no I dont think it is hardware related.
I also experienced this (talked about it in another thread), but it must be more complicated than that.
It's not something that systematically happens whenever i put two fingers down a the same time. It works just fine most of the time, but occasionally notes will drop, always in the same spots, in the same songs. "Pointer location" shows the touch is still being registered, if that's anything to be trusted.
I'll take the occasion to ask again since there seem to be other people who play music games in this thread: beside the touchscreen issues, has anyone noticed a slight delay on the audio feedback? I'm talking about a 100-150 ms delay from the moment i touch the screen to the moment the corresponding sound effect plays. The touch itself is registered correctly, but the audio lags behind for some reason.
Either way, i sent back the 10.8", gonna have the 8.4" here by tomorrow i hope, will update on how this one behaves.
It does not matter where you place your fingers only that it happens at the same time (less than about 500ms) and you dont move them for about 1 second.
About audio I dont know. Most time I had sound off.
It may be a general Android Oreo bug, although the article speaks about Android 8.1, not 8.0:
https://www.xda-developers.com/android-8-1-oreo-multi-touch-bug-fixed-june-update/
Maybe Huawei used parts of Android 8.1 for the M5.
A fix from Google is planned for the June security update.
Just tested the 8.4", after installing the new update. Interestingly enough, it didn't seem to drop any inputs.
The sound delay, however, is exactly the same, and it baffles me no one else seems to notice it.
On top of that, i think i got a defective unit, as the charging speed starts off at 3300-3400 mAh, then drops to 500-600, never to rise again. So much for quickcharge.
Battery also seems to run considerably hotter for no apparent reason: 37 degrees Celsius while charging at that pitiful speed, no other apps running.
For reference, the 10.8" never exceeded 32 degrees, and that's while charging at max speed, with apps running at the same time.
Overall, this tablet has been nothing but a huge disappointment, i'll just refund it and wait for something else to come out at this point.
Edit: it charges normally when the screen is turned off. When the screen is on, the charger seems to provide enough current to offset whatever i'm consuming, plus those 500-600 extra mAh, so no matter what i'm doing that speed doesn't change. The 10.8" was charging normally, full speed minus whatever power i was drawing, so i'm still pretty sure something's not right.
@chris_g I really hope it could be the problem but wait two more months it's really frustrating! For now I haven't received yet one answer from the support...
Not really good news from Italian support, them tell me that no reports was received about our problem, so them suggested me to try to reset the device to the default to see if is a software problem. Did you guys found something else? I'm really thinking to request the replace of the device.
Just to be sure, could someone give me the mail of the international/English support? I want to try to write a mail also to them.
Cheers
I got the M5 Pro from amazon.it and the warranty check showed that I get warranty in most European countries. I opened a ticked with the Austrian support providing all the info they needed. They said they dont know of the problem so far and will forward it. This was over 1 week ago and I did not receive any response yet.
Replacing the tablet will not solve anything because every M5 (at least the 10" versions) have this bug.
And no it is not an Oreo bug because my Mate 10 (also EMUI 8.0) works fine. I guess it is some code Huawei added to support the pen.
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
andrgin said:
Firmware Finder already shows a EMUI 8.1, but it is not approved for installation yet. I guess we will get Oreo 8.1 in a few weeks/months and this bug will hopefully be fixed in the new version.
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Don't be so optimistic on that one, as Google themselves introduced an all new multi-touch bug in the 8.1 base. Thus one bug will maybe just be replaced by another one, as Google already stated that they'll have the bug fixed in the June update soonest. Let's hope Huawei uses the patched June base to upgrade our tablet to 8.1.
Sent from my HTC U11 using XDA Labs
Huawei already ships Android 8.1 with the P20 so I guess we are getting the same code. I never heard about multi touch problems there so I guess Huawei has already replaced that faulty Google code. With all the people complaining about late Android updates for existing devices, but there is a reason most vendors wait until they release a new Android version for the masses. Google phones are simply beta test devices.
I have the 8.4" wifi model. It suffers the multi-touch problem but not the sound delay problem. I tried the drum pad app, sounds play instantly as soon as I touch them.