Battery drain - Android Q&A, Help & Troubleshooting

Hey guys!
First of all, I'd like to apologize if I'm posting to the wrong forum, but I couldn't find anything more fitting to my problem.
TL,DR: For the last few years, I've been noticing about 50% of my phone's battery being used by either "Google Play Services," "unaccounted," or "Cellular activity," according to both the built-in Android Battery Manager, and SystemPanel 2.
I've tried numerous devices, kernels, ROMs (official and unofficial), you name it, but at last, it came down to my main Google account being the issue (when using a throwaway account, the battery drain stopped).
My daily driver's been a OnePlus 3T for over two years now, but I have noticed the same issue on other devices too (Galaxy S3, Redmi Note 3, some cheapo Samsung phone I had lying around the house). IIRC, when setting up my phone for the very first time (right after purchase), it was okay for about half a year, then the phone basically never went into deep sleep, always ran hot when performing even basic tasks for over like two minutes.
I had contacted OnePlus themselves, the *sigh* Google Community forums, but never really got a definitive answer, other than "switch to another account," which I don't want to have to do.
Linus had described his issues with Samsung phones in this video, and I'd say the issue is more or less the exact same in my case, except it's not Samsung phones only
If any of you have any suggestions/things I should try, or could just recommend me a forum on which I'd have more luck getting an answer, I'd greatly appreciate it!
Have a great one!

Related

Is this phone really THAT bad?

I've been waiting for the Lumia 920 to be back in stock at the H3G shop here in my town. Now it's back but I've been feeling some bad vibes around the forums lately. I hear about users having reboots, lockups, dead phones, dust underneath the ffc, bad battery life, buggy browser, lag, light leaks, creaks, herpes and whatnot, so this got me wondering...is this stuff mostly bs or there's actually something wrong with this phone? Has anyone regretted his purchase badly so far? Did the Portico actually help or it's just too little and too late? Please let me know, because reading all of this stuff really puzzled my will. Keep in mind that at this point Android is no longer an option for me, so the only other phone I could go for right now instead of this one would be the iPhone5. I wouldn't mind waiting for something else to come out, but honestly this 800 feels a bit EOL right now and I'd really like to drop it, my battery is also starting to suck a bit so...
Looking forward to hear from you guys, I'm really starting to feel that itch, I've been using this phone for almost a year now, this is kind of a record to me lol.
You are unshure ... why should you by excatly this phone?
You mentioned all the negative threads but you could finde more positive threads about this phone.
It's just your focus. Go into a shop and test the phone.
If you buy and it serves the first week in a good way you can keep it otherwise return it.
I'm happy with my Lumia 920
I have my Lumia 920 (AT&T) for two months and I really love it!
I got the Portico update I the very first day and during the first week of use my phone hung up once. I was worried just like you because I read in the forums many users complaining about the stability issues they had, but honestly that's the only issue I've had with this device! No light leaks, reboots, dust, lag, etc..
There is strange rattling sound when the phone vibrates, but it's nothing to worry about and I got used to it anyway.
(http://www.youtube.com/watch?v=zsw3cwkNRng)
Hope this helps
@Anis108: Actually I always liked the phone, I love the design, the sturdyness, the screen, the camera, wireless charging, Nokia goodies, and overall I'm just in love with the platform. However I'm also concerned about the reliability of the phone in the software department and I'm also concerned about how the thing can hold up through an extended period of time, since I'm planning on keeping it for a good while. Holding a phone in my hand for a few minutes can't really tell me much about these things, and even a week may not be enough to me, since I tend to be quite picky. Getting a new device is always a big leap of faith for me, especially on contract.
@Boshko: thanks, this is the kind of feedback I'm after...I just wanna hear the good, the bad and the ugly about this phone, because obviously reading topics made by people having issues will make the phone look bad, whereas those about how great the 920 is will gather mostly hardcore fans. I just wanna hear some random opinions to make up my mind here
AW: Is this phone really THAT bad?
Portico fixed my random reboots...
Sent from my Windows Phone 8S by HTC using XDA Windows Phone 8 App
I've had mine since it was released. Love it. Great design, functions beautifully. Haven't had any of the issues posted. I must be living right.
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
Using the phone for month and a half I can say it was a good purchase:
Depending on the use that you have intended for it, it may be what you are looking for.
If you are a person who likes to hack things, and wants to see how can you make the phone more customizable via tweaks and those stuffs, then this may not be the ideal for you as this thing is very encrypted and secure(for now).
If you are a corporate guy office and exchange will suit you because are optimized for the platform and consume very little battery.
If you are a globetrotter (travels a lot) then the GPS Navigation apps will suit you.
For the battery life there are two points:
on the first 2 weeks the battery will calibrate itself and you may see that after that time battery life is considerably better.
All the apps that runs on the background only runs for 2 weeks if not opened by you, WP8 has this by default, to enable background running again or to reset the counter just open the app (Microsoft did this for battery life)
I don't have dust on my ffc, camera is very good, phone is solid and at first feels kind of heavy but one gets used to it.
the WP8 is still an ongoing project, so many things are missing on the software side, but are on their way.
Overall I like this phone because I bought it and fulfilled my expectations: Sunlight readability, screen usable with gloves and true offline GPS Navigation, those are what I need for doing my job and the phone is very good at it.
The downsides: Some apps make the phone really hot (not optimized GPS Apps, like "Navigation 3D"), the battery consumption increases way more than other smartphones in low coverage areas and drains the phone quickly (30% more o less), still many software features missing.
So far after portico I have had 3 reboots(1 freeze but occurs on specific hardware calls, like turning "bluetooth on" on very rare conditions).
I plan to stick with this phone for a while, after 3 years with android I felt that the platform was not bringing nothing new, new physical design yes but the OS was always the same and nothing new since android 2.3.
Montastic said:
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
Click to expand...
Click to collapse
Couldn't say it better..
I've had mine now for about 3 months. Came from (Smart phones) HTC OneX, HTC Evo 3d, Samsung Galaxy S, Moto POS, HTC G1. The 920 is without a doubt, for me, the best phone I've had yet. Everyone's analysis is subjective. Mine is no exception obviously. I will say only this. I have no qualms what-so-ever about recommending this phone to others. Both the hardware performance and the OS for me have been exceptional. Maybe I'm lucky or the exception.
Unfortunately, I'm one of the victims here. To start off, I LOVE this phone - I really do. It has everything I could want, and when it does work it is amazing (wireless charging, NFC, beautiful screen). However I personally am on my 3rd phone. The first 2 had problems locking-up forcing me to do the "power + volume-down" reset. The second phone also got a large piece of dust under the front camera. Fortunately, the 3rd one seems to be working. My wife is on her 2nd phone - same locking-up problem however hers only seemed to lock-up when being wirelessly charged. Now, a friend of mine who just got one is having the same wireless charging lock-up problem.
So I have to ask - what the hell is going on with this phone? By now, Nokia should have all of the "kinks" worked-out, Portico has been delivered and we're still seeing this crap? Oh - and I forgot to mention the "rattle" when vibrate is turned on. Grrr.....
I'm now using an HTC 8x for a while as I moved to China and haven't gotten my 920T yet, and guess what? The 8x works like a champ. Just wish I had wireless charging and more flash storage and I wouldn't go back to the 920T....
Is it just me or does it sound like that people that have flashed from a non stock ROM are the ones that are talking about the most issues? Is debranding and unlocking really worth all the issues this seems to be creating?
I have had mine stock for 3 months now and have not had one single issue that anyone in this entire 920 section has complained about. There is one very tiny light leak if I look down at the screen from the speaker end at an angle that I would never normally look from so it is irrelevant to me.
It just seems that the one common thing that most of these issues have is they are all on flashed phones.
I don't see the point of unlocking and debranding if the phone works for you as it is. We all know from past models that even unlocked there is very little you can do to one of these to customize it.
I have always been taught that if it is not broken, then don't fix it. If it works and does what it needs to as stock then why not leave it stock? Seems a lot more dependable that way to me.
I had rebooting Issues with me german Lumia 920 until I flashed it to the Austrian Portico ROM (I live in Austria). I didn't want to wait for the Update. But I have not had any issues since so flashing seems not to be the culprit. Many of the other issues did not occur on my phone at all.
I'm very happy with it since Portico . Before Portico I had some reservations but that was mainly due to the anxiety that it might reboot again (happened every few days).
Let me just tell you now, I am a perfectionist in the worst kind of way. I have issues with this phone but for some reason, they don't bother me. I'm willing to put up with them, I LOVE this phone so much. I have the light leaks but they're not apparent unless you put your eye very very close to the screen, in the dark and inspect the inside edges of the phone. If I press on the SIM card tray, the chassis of the phone creaks a bit but it's also the thinnest part of the phone so it makes sense. My phone locks up in standby every now and again so I have to reboot it but volume down + power but it only started happening AFTER the portico update. Also, ALL the Lumia 920's rattle when they vibrate because of the OIS in the camera. It's normal. I turned off vibration anyway, cause I don't like it.
I can tell you, the camera is NEXT-TO-NONE, stills and video. The call quality is excellent. The display is awesome and the durability is excellent and I love the cleanliness of the OS. NFC works on this phone the way it SHOULD work. Intuitively. I'm really good with phone as I used to work for a carrier but I couldn't for the life of me get NFC to work on my galaxy nexus, or my S3. They will be updating the phone this holiday season and it can only get better from here! :good:
I have no problems at all from mine. Fantastic device.
well the core functions work flawlessly as compared to other smartphones.
catches gps signal easily for me, camera starts in instance, typing is comfortable and more accurate than android and entire UI is fluid as opposed to android and iphone5 for me.
only problems are the light leak, battery life (but almost all phones have battery life issues unless u use blackberry on 2g signal).
and the dust settles between screen and chassis very easily.
I love mine, the camera is great so is the screen.
Don't have any of the problems that others have had, the only issue for me was once I updated the nokia apps to the here versions, my battery life died a death. a quick uninstall fixed that. but now I only have the map app, will try the others one at a time to find the culprit.
"We were unable to determine the media usage rights for this content" error Lumia 920
americasteam said:
I have no problems at all from mine. Fantastic device.
Click to expand...
Click to collapse
We were unable to determine the media usage rights for this content" error Lumia 920
Hello there , I need some help , I am new on the Lumia 920 ,I have downloaded through XBOX and paid music songs but now suddenly and after one month I cant listen
to these songs and get instead : "We were unable to determine the media usage rights for this content" error Lumia 920" Its DRM related I think...Does anyone have a fix ? thanks for the help and sorry if its the wrong thread...
Thanks for your insights guys. Actually I kinda made up my mind, I'm getting the 920 either tomorrow or early next week, still can't decide between white and black tho, any suggestions? Are there any differences in terms of durability?
No problems here.
Go into a hospital and you'll see people with problems, you shouldn't assume humans are rubbish.
Go onto a forum and you'll see people post with problems, you shouldn't assume everyone will have problems.

For those of you still having freezes/hangups, mind discussing it?

Let me start this by saying I LOVE the Nexus 10. It's the most comfortable tablet I've used and the screen is just phenomenal, aside from that, the random reboots are really dragging down the experience. I'm sure there still have to be people having these issues, and what are you doing to combat/keep the tablet from rebooting? I've factory reset my device probably 5 times since my purchase in January, and have installed a few ROMs to try and stop them to no avail. I'm currently running CM10.1 with KTManta and are still having crashes daily, if not every 3-4 hours of heavy use. Location services are disabled, and Chrome is nowhere to be found. How many here are still having these issues? I'm just trying to grab a realistic number here for the community. Would those who are having freezes and reboots like to contribute to a global list where we could possibly list all of the applications that we use to see if there is a common ground amongst us? I just hate that this awesome tablet is being placed on the back burner for now with what would appear like no indication of upcoming fixes. I'm sure IO will bring us a more stable version of Android (4.2.2 is pretty awful) but that's still quite a bit away.
Sent from my GT-N7100
There are two awesome threads that this is being discussed on, one is http://forum.xda-developers.com/showthread.php?t=1998496 the other is a Google thread referenced in that same discussion.
I may have had a comepletely different problem, but a RMA made my N10 go from bad to good experience
Been running 4.2.2 official AOKP with default kernel for the last couple weeks and haven't had 1 freeze/reboot. Battery great also with around 7-8 hours of screen time.
4.2.2 was a huge improvement
Sent from my SGH-I747M
I am currently on a CM10 base and KTManta kernel and I have no reboots or other problems at all. I had been on AOKP PUB for quite a while before this and it was fine too, and before that I was on a really old build of CM10 (4.2.1) for a long time with only a couple issues due to memory leaks that caused a reboot once every few days.
bigmatty said:
There are two awesome threads that this is being discussed on, one is http://forum.xda-developers.com/showthread.php?t=1998496 the other is a Google thread referenced in that same discussion.
I may have had a comely different problem, but a RMA made my N10 go from bad to good experience
Click to expand...
Click to collapse
Your second device isn't rebooting?
Edit: To OP. I gave up combatting it. Nothing seems to work. It could be an app but when it reboots sometimes every few days that would be hard to troubleshoot. I can swap an app list with you if you want although it may be more beneficial to see those the apps of those with no issues so you could have a starting point?
Sent from my Nexus 4 using Tapatalk 2
I own this device for ~4 weeks now and I haven't had a single reboot, freeze or anything.
Of course I understand that not everybody is this lucky, so I feel sad for you guys but it seems to be more hardware reliant than anything with newer devices not experiencing many problems.
I experienced several reboots a day when I first received my Nexus 10. It was frustrating to use at best. Since the 4.2.2 (I'm running stock with root) upgrade and switching to Chrome beta I no longer have any reboot problems with the same device. I am now able to turn on location awareness without lockups or reboots as well. It's a complete 180.
My wife just bought her own Nexus 10 and hers has never locked up or rebooted spontaneously. Hers is stock, unrooted, and she uses non-beta Chrome.
rxnelson said:
Your second device isn't rebooting?
Click to expand...
Click to collapse
It is not.
I mentioned it in another thread, but I prefer to charge a units battery 100% full, then run the unit unitl it turns its self off from dead battery. The first two "cycles" on my RMA unit I did that, no problems during either cycle, each cycle was three days long. So then I started to charge it when the battery said 1%, and now I'm up to 302 hours of uptime. There have been no shell reboots during this 302 hours, as I've always been sure to leave an app in "recently used" and its always still there. I've also been using things that previously I would not have, such as Maps, apps that run message in status bar such as "Date In Status Bar HD" etc etc.
But full tech-slanted disclaimer because I know the history of this problem:
-My problem on my original unit 99.9% of the time manifested its self as "sleep of death", a bit different than "the masses"
-On my RMA unit, I've never opened Chrome. Not because I am wanting to use it but avoiding it, rather I only ever want to use one browser per device, and since I need to use Boat for Flash, I run Boat instead
-Similarly, I have not done anything "trying to force a crash" on the unit. For example, I've not run that crash app that dude just posted to the Google thread
-Again related to my personality/thought process: My goal has been "just use the tablet as I normally would" so that DOES include things like surfing the web on Boat for 3 hours at a time, running some lame match-3 games, etc etc. I am NOT sitting in a class all day with the unit open for 8 hour stints, nor am I watching YouTube for hours at a time, nor am I taking 1 hour video recordings on the device. So moderate use, but not "stress testing" use.
Still, the summary of my experience says it all (for me) - Could not consider the original unit dependable in anyway, it almost always was "off" if it was sitting on my desk, whereas now the new unit has not had a single event and I'm about one month into it, every day use... Original unit I noticed the problem within the first 3 days of ownership, but I thought there was a setting I had wrong, then I thought it was a problem that 4.2.2 would fix - both those assessments of my original device were wrong.
One more data point on this - My new unit is the D serial number, my original was the C - but another user here described the EXACT same crap I was dealing with, and his was a D - so I don't think there is an exact match for the possible theory of serial numbers (again in the context of sleep-of-death-manifestation.)
:good:
~bm
I've not had one single reboot or freeze with this tablet, I'm on the stock 4.2.2. I have had some apps crash which brings me to my next point... How do your log cats look? They are usually a good starting point when trying to figure out the cause of a crash.
And if you are getting multiple reboots across a spread of roms than it's most likely an app. You need to take the time and figure out which app is causing it. It will be worth it in the long run!
---------- Post added at 11:04 AM ---------- Previous post was at 10:56 AM ----------
bigmatty said:
I mentioned it in another thread, but I prefer to charge a units battery 100% full, then run the unit unitl it turns its self off from dead battery.
Click to expand...
Click to collapse
You do that every time? That's not good and definitely not needed with lithium ion batteries.
hlaalu said:
I've not had one single reboot or freeze with this tablet, I'm on the stock 4.2.2. I have had some apps crash which brings me to my next point... How do your log cats look? They are usually a good starting point when trying to figure out the cause of a crash.
And if you are getting multiple reboots across a spread of roms than it's most likely an app....
Click to expand...
Click to collapse
I think that is the point for the OP but nobody is doing it. Can you guys with no reboots list the apps on your device? That would give the people with reboots a starting point.
I appreciate the input to the thread but (I'll probably get flamed for this) many of the anecdotal responses are not of much value IMHO. You can't really start any troubleshooting with and not trying to single anyone out, 4.2.2 fixed it, my RMA'd device fixed it, beta-chrome works for me, non-beta for the wife, it's hardware, newer ones are better, turn off location services, etc. I have an RMA'd device so it is newer than the first batch. To that point, there is a guy in the thread bigmatty linked where the device is 8 days old. Is it an app? I hope so but with the infrequency of the reboots or seemingly randomness of it it is hard to troubleshoot. AOKP ran for 2 days 9 hours for me then crashed, then crashed again in 5 hours, and now up for 2 days again so far. The thing is they were all when idle so it is really hard to say what happened. One of my logs suggests gtalk loosing connection and rebooting the tablet. The other says nothing "illegal" or anything like that in the logs. Just the activity manager freaks out like every other log and then watchdog kills everything.
So, you guys with perfect N10s why don't you give us an app list so us poor bastards with reboots have a starting point....please
rxnelson said:
I think that is the point for the OP but nobody is doing it. Can you guys with no reboots list the apps on your device? That would give the people with reboots a starting point.
So, you guys with perfect N10s why don't you give us an app list so us poor bastards with reboots have a starting point....please
Click to expand...
Click to collapse
Look, that's not how troubleshooting works. The easiest and most efficient way is to reset your roms, add one or two apps a day, and keep adding apps till you find the problem. Patience is the key. But once you find the problem you'll be very pleased. Me or anyone else listing apps on our devices will not be meaningful to the problem because you're looking for apps that work, you're looking for ones that don't.
Your starting point is a ROM with no apps.
hlaalu said:
You do that every time? That's not good and definitely not needed with lithium ion batteries.
Click to expand...
Click to collapse
Well, I've personally done a lot of research into this topic, and no one will ever convince me any other method is as good for the batteries as it is. I've seen the battery discussions on both sides drag on for miles, so not worth discussing really. Just IMHO - ALL batteries can still suffer from memory effect. (Again, seen both sides of that discussion.)
I agree w/ the "top-level-general uncertainty" about these devices and thus the inherent frustrating complexities that rxnelson is talking about. My general opinion on the situation, is - if nothing else, there are some truly defective units in the field now, which further complicates the issue/troubleshooting.
hlaalu said:
Look, that's not how troubleshooting works. The easiest and most efficient way is to reset your roms, add one or two apps a day, and keep adding apps till you find the problem. Patience is the key. But once you find the problem you'll be very pleased. Me or anyone else listing apps on our devices will not be meaningful to the problem because you're looking for apps that work, you're looking for ones that don't.
Your starting point is a ROM with no apps.
Click to expand...
Click to collapse
Yea...well that is probably not going to happen for most people. Even at 10 apps 2 days per app you are looking at almost a month of troubleshooting. Most people aren't going to do that. There is also nothing to say that your bad app didn't cause an issue in 2 days but 4 instead you will be thinking the wrong app caused the issue. Anyway it was what the OP asked for so also trying to stay on topic.
rxnelson said:
Yea...well that is probably not going to happen for most people. Even at 10 apps 2 days per app you are looking at almost a month of troubleshooting. Most people aren't going to do that. There is also nothing to say that your bad app didn't cause an issue in 2 days but 4 instead you will be thinking the wrong app caused the issue. Anyway it was what the OP asked for so also trying to stay on topic.
Click to expand...
Click to collapse
Yeah I hear you man. When I was in the cell phone business as much as I love android I hated selling android phones because people go app crazy and install whatever they can find. Then they come back the next day because their phone isn't working properly. Lol.
But honestly, how many different apps do you use on a typical day? And let's put games and other non productive apps aside. So for troubleshooting purposes start with the apps you really, truly, honestly NEED and see if you still get issues.
This really becomes a circular discussion. Its the same as the original links I was referencing. Mods are just humoring us by not merging...
bigmatty said:
Well, I've personally done a lot of research into this topic, and no one will ever convince me any other method is as good for the batteries as it is. I've seen the battery discussions on both sides drag on for miles, so not worth discussing really. Just IMHO - ALL batteries can still suffer from memory effect. (Again, seen both sides of that discussion.)
I agree w/ the "top-level-general uncertainty" about these devices and thus the inherent frustrating complexities that rxnelson is talking about. My general opinion on the situation, is - if nothing else, there are some truly defective units in the field now, which further complicates the issue/troubleshooting.
Click to expand...
Click to collapse
I'd invite you to do some more research into the topic, check this out: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries It's a great site for real battery information.
hlaalu said:
Yeah I hear you man. When I was in the cell phone business as much as I love android I hated selling android phones because people go app crazy and install whatever they can find. Then they come back the next day because their phone isn't working properly. Lol.
But honestly, how many different apps do you use on a typical day? And let's put games and other non productive apps aside. So for troubleshooting purposes start with the apps you really, truly, honestly NEED and see if you still get issues.
Click to expand...
Click to collapse
I hear you as well. To be honest I'm just kind of done with troubleshooting. I've had a rebooting device since November. I'm just looking for a base to start with I guess. Kind of like at work. We have 10-15 core apps we install and test on a PC. When they are tested we make an image and blast that to the other devices. If 19 of 20 of the PCs work then we re-image the one. If that doesn't work it almost isn't worth the trouble shooting as we have 20 more that need imaged. Most of the time they chalk it up to hardware send it to the PC techs and move on. If I get bored I'll reflash....and yes honestly I don't use that many apps but it is still kind of a kick in the balls that you have to baby the device. I still think there is something generally wrong with the I/O of the two devices I've had. If I do a restore all apps and I mess with the tablet while it is downloading and installing all those apps they were both almost guaranteed to reboot.
hlaalu said:
I'd invite you to do some more research into the topic, check this out: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries It's a great site for real battery information.
Click to expand...
Click to collapse
:cyclops: I've read it all and done my own tests that span years... Even talked with former battery engineers about the topics and theories. My method always leaves my devices "more charged longer". Like I said, seen this battery topic drag on endlessly...
bigmatty said:
This really becomes a circular discussion. Its the same as the original links I was referencing. Mods are just humoring us by not merging...
Click to expand...
Click to collapse
So where is that app list?
rxnelson said:
I hear you as well. To be honest I'm just kind of done with troubleshooting. I've had a rebooting device since November. IAt the very least,'m just looking for a base to start with I guess. Kind of like at work. We have 10-15 core apps we install and test on a PC. When they areexpressly increasingxotically increStillasing the oddse tested we make an image and blast that to the other devices. If 19 of 20 of the PCs work then we re-image the one. If that doesn't work it almost isn't worth the trouble shooting as we have 20 more that need imaged. Most of the time they chalk it up to hardware send it to the PC techs and move on. If I get bored I'll reflash....and yes honestly I don't use that many apps but it is still kind of a kick in the balls that you have to baby the device. I still think there is something generally wrong with the I/O of the two devices I've had. If I do a restore all apps and I mess with the tablet while it is downloading and installing all those apps they were both almost guaranteed to reboot.
Click to expand...
Click to collapse
The odds seem so impossible that you personally would have got two defective devices, but clearly you have the tech chops to give a good assessment to the situation - I would love to see your experience with a third device... Just because each different physical device you test would keep exponentially increasing the odds.
A couple of the others who seem real in tune to this issue, I think have a hard or impossible return/RMA path, so I feel like it's an option not being that exhausted yet.
Well, I don't know that I am off much more help on this topic in general. I watched it so intensely for a couple months so its still got my interest. At the very least, guessing all the talks cab start again after klp is released!
---------- Post added at 01:32 PM ---------- Previous post was at 01:31 PM ----------
rxnelson said:
So where is that app list?
Click to expand...
Click to collapse
I'll do this for you later today. Like I was saying, I think you are Not crazy :highfive:

Notifications woes

So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]
Which eventually led me to post here so.
Edit: just figured this is posted in verizon gs4... is there a forum for international unlocked 9500? would a mod be so kind to move it without deleting this?

Express my dissatisfaction with Google and Huawei

I'm not sure if this is even allowed here but, I can't use the phone for phone calls AND 1 other "over the air service" such as GPS or WIFI hotspot or even wifi - if I do the calls get broken up with the poor audio routing of the blue tooth adapter--it's almost like the phone doesn't have enough resources to run cell phone call AND GPS or cell phone call AND blue tooth music or cell phone call AND wifi/hotspot service....any eon one service used at one time works flawlessly but with a cell phone you want to use ALL the wireless services at once and have them work.
AND, the phone shuts itself off when it's in my pocket and charge to 95-100%?? I miss phone calls from work all the time, I am constantly checking the phone to make sure it is still turn on. What a pain the behind.
I call Google - so sorry it's Huawei's problem, I call Huawei - so sorry its Googles problem. In the meantime I bought this phone from google and it worked well for 1.5(purchased 06-16-2016) years (besides the shutdown issue) then poof gone - it is now a piece of crap - 3 months outside of the one year warranty and I need a new phone!
So, my question to these two companies ( and I know they have lurkers in these forums all the time - that's why I am posting this here after speaking with BOTH of them) is: How in all honesty can you expect me and every single person I talk to about this to ever purchase another phone from either one of you?
Because I do talk, to everyone who will listen, about this; I see a LOT of people everyday, different jobs sites all over eastern Ontario. I tell them that as a technician for the past 30 years and knowing how technology works and also knowing that BOTH of these companies are probably to blame each in their own way and that NEITHER of these companies are thinking about their customers on this issue and only about their own bottom line I couldn't possibly recommend either one of them for anything.
Without exception these people I meet ask me which brand they think I SHOULD buy. I tell them this: "If you want a phone that just works and you aren't a customizer get an iPhone. If you are a customizer get a Razer Phone, an LG if you want cheap or a Samsung, Samsung being my preferred choice - but whatever you do, DO NOT buy a google phone or any phone made by Huawei because BOTH of these companies have proven to not be trust worthy, over this debacle, to their customers and if this is the case now then why would you think any future incidents of this nature would be any different?
Good bye to Google and Huawei, hello to Samsung again.
Thanks for letting me rant/rage here.
I have to say, I'm also disappointed on my nexus 6p. One day it just went nuts, shutdown itself and then bam! bootloop occurred and from that day on I can't install roms including stock, yes including stock, without applying a 4-core mod (forces my device to use only 4-cores to work and boot). Some say it's a hardware failure or something, idk. And even before that i have been having issues with my battery, i only get 4h sot average. I cant believe i spent so much for this crap. Dont get me wrong though, i love this camera very much and the stock google experience (and custom roms) but everything else is sh*t. So yeah, +1 for this "dissatisfaction"
aserate said:
I have to say, I'm also disappointed on my nexus 6p. One day it just went nuts, shutdown itself and then bam! bootloop occurred and from that day on I can't install roms including stock, yes including stock, without applying a 4-core mod (forces my device to use only 4-cores to work and boot). Some say it's a hardware failure or something, idk. And even before that i have been having issues with my battery, i only get 4h sot average. I cant believe i spent so much for this crap. Dont get me wrong though, i love this camera very much and the stock google experience (and custom roms) but everything else is sh*t. So yeah, +1 for this "dissatisfaction"
Click to expand...
Click to collapse
Well I have no idea what carrier you use but if I was you I'd "accidentally drop" or "lose" my phone and file an insurance claim- I know Verizon told me if I end up breaking or losing my 6p they would either give me a Pixel 2 or 2XL so maybe that's something to look into?
Sent from my Nexus 6P using XDA Labs
Personal experience is the complete opposite. Phone was nearly 2 years old (1 year warranty in the UK) and started shutting down. Online chat with Google and confirmed I had done the basic fault fixes like factory reset and they immediately send out a refurb to replace it.
They had no legal requirement to do so but also did this for a lot of people who bought their phone through the play store. Its more complex if it was bought through a carrier as the warranty / contract is then with the carrier or Huawei and those experiences appear to be less straight forward.
Everyone has different experiences, I wouldn't touch Samsung with a barge pole due to personal problems I had with them and the number of faults our organisation has with their phones. Had an LG phone that had the reboot issue and they wouldn't do anything as it was outside of the 12 month warranty.
Warranties have an end date that you sign up to, they may give a goodwill gesture outside of this, or you can fight them to say the fault was inherent.
What have you done to diagnose the issue on your phone?
It could be as simple as the battery needs replacing. It can have all sorts of symptoms including shutting down or failing services when there is high demand and a power spike which the dying battery can't provide. Have you run something like Accubattery to check the battery state?
400ixl said:
Personal experience is the complete opposite. Phone was nearly 2 years old (1 year warranty in the UK) and started shutting down. Online chat with Google and confirmed I had done the basic fault fixes like factory reset and they immediately send out a refurb to replace it.
They had no legal requirement to do so but also did this for a lot of people who bought their phone through the play store. Its more complex if it was bought through a carrier as the warranty / contract is then with the carrier or Huawei and those experiences appear to be less straight forward.
Everyone has different experiences, I wouldn't touch Samsung with a barge pole due to personal problems I had with them and the number of faults our organisation has with their phones. Had an LG phone that had the reboot issue and they wouldn't do anything as it was outside of the 12 month warranty.
Warranties have an end date that you sign up to, they may give a goodwill gesture outside of this, or you can fight them to say the fault was inherent.
What have you done to diagnose the issue on your phone?
It could be as simple as the battery needs replacing. It can have all sorts of symptoms including shutting down or failing services when there is high demand and a power spike which the dying battery can't provide. Have you run something like Accubattery to check the battery state?
Click to expand...
Click to collapse
I'm in the UK. I bought mine from Playstore but the warranty card states the handset had a 2 year warranty?
I agree with you on LG though. I bought two LG G4's. One had the well documented bootloop within warranty and they repaired it. The second started to bootloop two weeks out of warranty...LG didn't want to know.
Sent from my Nexus 6P using Tapatalk
Had the same issue. The phone was practically useless for calls due to its secondary mic issue. The battery aged really well for me, though
When I contacted Google - they were pretty responsive. I really appreciate Google for this. After a year they had no obligation to even entertain me. But that's about it - they gave me standard replies like factory reset - to which I laughed. Rooting and disabling the secondary mic would have probably solved the issue but then the payment options would'nt have worked for me. Google had acknowledged the mic and the battery issue in North America but here in India they went the factory reset route. I shared the bug id as well. Nothing helped. They asked me to visit the Huawei service center. They changed mic - issue still persisted - asked me to contact Google.
I eventually got myself a Samsung N8. Had been with Google for 3 generations. The Pixel 2 XL couldn't convince me this time. Customer lost.

Unresponsive Touchscreen

I used to have a Samsung S6, never saw the need to upgrade or anything as it was a decent enough phone for my uses. I play a specific rhythm game and was progressing well through it, but my S6 broke and since it was my second one I decided to go for a new phone. I decided on the Honor 9 Lite and very recently received it.
As you can imagine, a rhythm game requires precise touch screen responses and now I've changed phones, I can't do anything at the level I was doing prior to this phone. I'm not sure what to do, or if there are any fixes and honestly the other threads here haven't really helped me as I haven't really seen any fixes. Am I boned or is there a fix?

Categories

Resources