Guys i recently got repaired my mate 20s type c port and i asked the engineer if it still maintain IP rating and same sealing for water proofing they said yes they sealed the same way manufacturer but m not sure 8f it's TRUE or not so anyone of u gone through repair n can confirm with me
The USB-C charging port is merely protected with a rubber ring from factory. It's enough to make the phone pass the IP68 water resistance certification, but it does NOT mean your phone is waterproof.
If they claimed they sealed it like they do from the factory (which is very simple and thus, very likely) you should have no worries. Just don't go around tossing your phone into pools of water and treat the IP68 certification as a sort of extra protection against accidental spills of water onto the phone
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Thought id ask to see what kind of experiences everybody has had.... This isn't meant to be a warranty question I kinda what to ascertain what the TS can do instead of what it was meant to do
As I understand from the factory the TS should be able to withstand, hand washing, being rained on, sweat and the occasional spillage, I mention these as none of these having any additional water pressure that would force water ingress for example, showering.
Once you open the back case is it game over.... or if you properly screw back in you will get back the same level of water protection?...
I mean physical protection as obviously warranty is automatically void...
Anyone thought about getting some Hyrdrophobic coating?
http://www.nanostate.co.uk/flash-flood-to-waterproof-smartphones-and-tablets-5ml-p-3.php
Best advice would be to treat it the same as your phone. Try not to get it wet. I had to remove the cover on mine due to an issue flashing. The rubber seal was not properly placed from the factory to begin with.
Regarding the hydrophobic coating. I have considered it, but not some do it yourself process. There is a company that you can ship your device to. They will put it in a vacuum chamber and inject a gas that seeps into every tiny area. You can't get everywhere from a do it yourself kit.
I've opened the back case of my TS (voiding the water warranty) due to a factory shipped bad flash, and since to install a micro-sd card + check for water. I haven't had any seepage from wear in the shower or while washing dishes. I don't think the two physical buttons are designed to be used while submerged, and the touchscreen is useless when wet (if you're lucky, if it's covered in droplets the screen is registering touches all over the place).
removing the back cover does not break any magic water sealing. between the back cover and the housing is a thin and easily damaged rubber ring which needs to be reinstalled correctly. if you read through the forum, you'll find the QA process is not very refined, and many devices with unbroken "OK" stickers have suffered water damage among other issues
as you've alredy removed the back cover, you can remove the battery and do some testing to see if your seal holds. at least without power going through the circuits, any damage will be minimal and you'll know your tolerances.
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The two buttons were exactly designed to be used underwater. The original design had no buttons, but kick starter backers pointed out that touchscreens do not work at all underwater. So Omate added buttons to the design. They just leak, that's all.
Sent from my Nexus 5 using Tapatalk
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
mujj said:
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
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This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Envious_Data said:
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
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Click to collapse
Water damage isn't covered under warranty, might be an insurance jobby.
TheOnlyIntruder said:
Water damage isn't covered under warranty, might be an insurance jobby.
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Well then, silly warranty for a waterproof phone
Then again I'm not surprised $800 for the damnable thing
Try getting a replacement
The problem with water damage and warranty is that there is no way to prove that you didn't leave the flaps open.
When the phone cools down, the camera clears up. But when it gets used for a few minutes, the cloudiness comes back. I'm within my 14 day replacement policy for O2, so I'm going to try and get a replacement.
Well physically I would say the internal stuff heats up and the glas of the camera is staying colder so the water condensates there.
I would try to return it.
Try heating up the camera (4K) with all flaps open. This should allow any moisture to get out.
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
LotoTutu said:
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
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Click to collapse
in regards to number 2 and 4...
2) this is a complete waste of time, unless your phone is dissassembled, rice is obviously very absorbent, but it needs to come into contact with something to absorb,
4) I would normally reccomend this, but as its manufactured as waterproof, if you open it up obviously the (very vague) warranty is lost, on top of that no matter how well you put it back together, you wont know if its still water resistant or not....... well not until its too late anyway
Hi I was wondering if this phone has any kind of water resistance as some sites say it does and some sites it is not anyways if anyone knows or has this phone and can confirm it would be great, thanks
Asus US site doesn't specify, but their global site does.
"IPX4 splash resistant*
* The ROG Phone has been rated to be resistant to water splashing against the enclosure from any direction. The device is not certified to be waterproof and should not be subjected to being sprayed with or being immersed in water. Users are advised to keep the device from contact with water as far as possible. ASUS does not warranty for any form of water damage."
So splash resistant only. OK, cool. Nice, at least there's some peace of mind. But does it need the side port cover to be put on to be splash resistant? I mean, the rubber cover doesn't have any form of gasket-type waterproofing like that of the SIM tray. It basically is just a cap.
I need to know because I plan to not use the cover anymore since I am using the official case and removing the middle plate everytime I charge horizontally while playing is so much of a hassle.
PS, when using the official case, you neee to remove the middle plate to remove the port cover. Everytime.
I recently installed a screen protector that requires dipping in soapy water before applying and that I did.
This device is supposedly IP68 but after I applied the screen protector the phone went crazy!! screen turned off, no touch... after a couple hours screen back on but phone is buggy when it boots, laggy boot logo and touch after 1 full day still isnt responding!! Not to mention I hear camera noise (the one you hear when launching camera app) every time I boot the phone as if its launching camera as well?? WTH is this?? anybody got any suggestions? I placed the phone in a rice bowl and waiting for more hours or days to try it again but anybody faced similar issues? is my device broken because of this??? isnt it supposed to be water proof?!
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
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Baths are generally taken with water only. You shower before getting in the tub so I think you're right about the soap changing the water tension.
3 days ago (8 sept) my Xperia 1 died. I used to wash it regularly in the shower (and a little soap), then that day, a couple of hours after shower, simply turned off. No lights, no charging indicator, no screen, nada. This is really a sad week for me... And sad to say im moving to Samsung
I only could think in blaming the shower.. And if you ask why i washed regularly my phone, is that i work at a hospital er.
wasn't first time i washed it with little soap, practically did it every day, for 5 months. And it's weird my phone suddenly died hours after the shower.
Weird, same problem practically same day. Planned obsolescence??
Hildr said:
I wash my phone regularly and don't have any issues. But I don't dip it into soap water, just wash it under stream and soap it outside of water (I also did this with not protected phone without any issue, just need to avoid the external ports).
IP rating is about clean water. Dipping it into soap water can mess the protection since the surface tension is not the same, so where water can't enter a hole of a certain size (for example the speakers grid), soap water could. And since soap are particules into water they can be conductive (water is not that conductive if pure) and mess with electronic if powered.
That is about the theory. Now Sony only make IP68 rated phones because their main market is japan, where people love to use their phone in their bath and that is a real selling point there. So it's weird your got broken by a small amount of soap. Did you try to remove the screen protector? Maybe it is messing with the touch part of the screen.
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but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
madshark2009 said:
but its not like I dipped it... the screen protector was dipped and then placed on my device, it wasnt soaking it just left water marks that had to be removed using a tool to stick the protector Id understand if it was dipped in soapy water it could break it but it was just a few drops and it hurts to see the phone got broken...
I dont know this is bad I used to do this on my XZ premium and it worked flawlessly immediately I mean if a phone is water proof and your theory applies on waterproof phones, that means a pool water could break it cuz its full of chlorine or sea water can break it due to salt and other elements...
but I spoke to a lab in my country and they ordered an original screen from Sony officially, but its gonna cost me around 300$...
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My bad, I understood you dipped the phone, I found that weird but who am I to judge? xD
There is no way some water on the screen that is just glass, or even into the speaker cut could break your phone, even non IP phone will not have problems with that.
Did you try to remove the screen protector? It would be the first thing to do, since it's the only new thing that could mess with the touch screen. And a bad screen protector could easily do that.
If you have already removed the screen protector and the phone is still bugged, then I really don't know what happen. I would try to use the warranty and ask a repair from Sony. In Europe there is a 2 year manufacturer warranty, so any Xperia 1 should still be able to use it. Dunno where you are from and what are the conditions there.
And yes, often it's written in the user manual that waterproofing is just against accidental immersion, and are not meant to go into a pool, and especially not into sea water (salt is the worst thing you will commonly find for electronic and generally any metal that can oxidize).
There were case of advertising showing phone taking photo under sea water, but with warranty void if done, written in the user manual...
Hello,
I just want to warn you not to fully trust the IP68 of the phone.
I did a small test in the wash basin and everything seemed fine. No bubbles were coming out.
Later I took the phone to a swimming pool. It was submerged for ~1min total and max 30cm under water.
After that few components stopped to work:
- camera wasn't working (+ flash)
- both sim cards didn't work
- bottom speaker wasn't working
- issues with fingerprint scanner
- didn't want to charge at first
- steam on the camera lenses
Here's a video showing some of the issues: Moto X40 water damage
Of course the seller's warranty doesn't cover water damage... (so I guess IP68 looks great as an advertisement only)
Most of the things recovered withing few hours. Sim2 slot required about 36h + the steam on camera lenses about 4 days.
The only issue that remained is the charging (1 week later). The phone charges ok, even with 125W brick, but previously it was slowly charging in my car, but now it's slowly discharging.
Never submerge any phone to water especially salt water regardless of IP rating. Avoid all water exposure as much as possible. The seals are thin and can fail at any time. They are good more for dust sealing than water.
You will likely experience more failures with this phone as time goes on. The C port pcb will probably need replaced or the whole phone.
If water gets into a device:
Power it down immediately
Do Not attempt to charge!
Pull rear cover asap and drain out the water if any. Sit on side, put in a warm (80-120F), dry room with a fan on it for 2-5 days. Longer if really soaked.
Doing this may save it.
Use a ziplock bag if needed. Avoid all salt or brine water exposure. Double bag it needed.
A microfiber cloth can be used to protect it if a little water gets in and to clean it.
Mr.Blaze said:
Hello,
I just want to warn you not to fully trust the IP68 of the phone.
I did a small test in the wash basin and everything seemed fine. No bubbles were coming out.
Later I took the phone to a swimming pool. It was submerged for ~1min total and max 30cm under water.
After that few components stopped to work:
- camera wasn't working (+ flash)
- both sim cards didn't work
- bottom speaker wasn't working
- issues with fingerprint scanner
- didn't want to charge at first
- steam on the camera lenses
Here's a video showing some of the issues: Moto X40 water damage
Of course the seller's warranty doesn't cover water damage... (so I guess IP68 looks great as an advertisement only)
Most of the things recovered withing few hours. Sim2 slot required about 36h + the steam on camera lenses about 4 days.
The only issue that remained is the charging (1 week later). The phone charges ok, even with 125W brick, but previously it was slowly charging in my car, but now it's slowly discharging.
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Click to collapse
Lol
blackhawk said:
Never submerge any phone to water especially salt water regardless of IP rating. Avoid all water exposure as much as possible. The seals are thin and can fail at any time. They are good more for dust sealing than water.
You will likely experience more failures with this phone as time goes on. The C port pcb will probably need replaced or the whole phone.
If water gets into a device:
Power it down immediately
Do Not attempt to charge!
Pull rear cover asap and drain out the water if any. Sit on side, put in a warm (80-120F), dry room with a fan on it for 2-5 days. Longer if really soaked.
Doing this may save it.
Use a ziplock bag if needed. Avoid all salt or brine water exposure. Double bag it needed.
A microfiber cloth can be used to protect it if a little water gets in and to clean it.
Click to expand...
Click to collapse
Well, all of this wasn't possible as it was during holiday + it was Sunday so all the stores were closed.
But as I have written, the phone is working OK now.