Hello,
I have the amazfit stratos for few wkks now and in the last 2 day it started to act quite weird.
Out of the blue it starts an activity without touhcing it, it is scrolling through the options rapidly and erractically. all without interacting with it whatsoever (even when the watch is not on my wrist).
I tried to do factory reset twice (once with restoring data and once without) and it did not help and the issue presist.
is there something that I can do to fix it?
Bad digitizer. Clean it well with a soft dry fabric, restart watch and reset data as last resort: unpair, pair again but do NOT restore old data to watch. If it's not fixed after that, it's a hardware issue.
What is digitizer?
AKA Touchscreen.
been there..my stratos acted out like yours too..factory reset or unpair or pairing again to different phones not helping..
so i returned it to the seller and 3 days later i got a new one..
I've finally had it with the Stratos. The latest 'your workout was too short to record' message after doing 90 minutes in the gym was the last straw. I've nursed this thing long enough, rebooting before every workout just in case, using a chest strap to get half way accurate data, rebooting when 5 minutes into a workout because my earbuds have disconnected again. The one positive I can say about the Stratos is that it will pair natively with external HR monitors but what's the point if it's 50/50 whether it will record the workout anyway. I've looked at all the other watches on the market and they either don't do music, won't pair with external stuff or are just too expensive. So, I just ordered an arm strap, going back to the phone.
Anyone wanna buy a watch?:fingers-crossed:
I'm sorry rant ahead. But I've had enough.
I bought the Stratos, because I didn't really like my Mi Band 3 (constant connection problems and almost invisible screen in daylight). I wanted to buy the Bip, but I said, what the hell. Let's go big. Stratos also looks good (Bip does not). The transreflective always on display is also great. But here the good things end.
1. The watch is slooow. Sometimes it doesn't register a touch, and sometimes it registers a ghost touch. The menus are bad, the layout is bad, the navigation is bad (and slow). The watch is also way too thick.
2. The Amazfit app is abysmal. Once the acitivity is recorded, it cannot be edited in any way. Did you press "walking" when you started running by mistake (It can easily happen - see above)? Too bad. You cannot correct it. Amazfit can draw pretty GPS pictures and graphs, but that's about it. And it's so buggy, it's more or less unusable (see below). There is no internet page, like literally every other app has (Strava, Endomondo, Runkeeper), where you could edit the data. There is no homepage. There are no official help forums.
So, even if the watch and app were completely bug free, the whole package would still be, in best case, average. But they are not bug free. And that is an understatement of the century. I've seen buggy apps and gadgets before, but this one takes the cake.
3. When I got the watch, the battery life was a real rollercoaster. The watch could go form 100% to 0 in a few hours or in 5 days. Sometimes reboot or factory reset helped. And that is true for the watch as a whole. Three to four factory resets in a months is (was - it doesn't work anymore -see below) almost necessary for Stratos to work "normally".
4. Caller name on the watch started working with Amazfit app 3. It never worked before. So, this basic (and advertised) functionality started working almost a year after the watch was released.
5. So, you start to run/bicycle/whatever. You choose the appropriate workout, you wait for the GPS, you start, and.... nothing. You are riding a bicycle and the watch says your speed iz zero.
6. You are running, and suddenly you pace starts to drop like a stone. So, I run little below 5.00 min/km. Yesterday I was running, and suddenly I was at 11.00 min/km. Not in reality, just on the Stratos. I always run 6 km, but Stratos measured 4 km. A day before 5 km. I actually ran 6 km, as I know the way. Thank god for Strava, because when I got home and the Strava synced, the running length(and pace) was correct. But only in Strava. Amazfit app and the watch itself got the data wrong. No, I don't know, how that is possible.
7. So, I was bicycling downhill. Suddenly, my hearbeat goes to 160. 170. 180. Am I dying? I feel the chest. Everything is normal. The watch is just acting up again. A few days after that, I was bicycling uphill, usually my heartrate is somewhere around 130-140. Suddenly, for no apparent reason, my heartrate drops. 60. 50. 40. And I am paddling uphill in 35 degrees C! Am I Lance Armstrong? No, It's just the watch.
8. A few days ago heartrate and steps stopped syncing with the app. The watch is at 6000 steps and Continuous HR is on (and seems to work on the watch), but the app is at 0 steps and "no heart rate data. Syncing doesn't help. Rebooting the watch doesn't help. Factory reset doesn't help. Restarting the phone, reinstalling the watch, creating a new account doesn't help.
Let's end this. I paid 160 EUR for this POS. After many months on the market, even the basic functionality of the watch does not work. What does work now, might not work tomorrow, and what works, works badly.
Why are things like this? It's the age old truth: when you buy the product, you don't just buy plastic, steel and glass, you buy a service. You buy programmers, that will get your product running long after you bought it. And that's why Amazfit products just seem cheap. Because you just bought the plastic. Nothing else.
You got a broken watch, claim warranty.
I would also add there might be a problem with your smartphone bluetooth as well. I used Mi Band 1, 2, 3 and now 4. I also had 2 smartwatches and now Stratos. I also changed 2 smartphones and I never ever had connection problems with Mi Band on any version of it. Mi Band for me is by far the most stable bluetooth connection I've ever used on any bluetooth device and I have over dozen various bluetooth devices. Stable connection, along with battery life is why I'm still loyal to Mi Band. I had various situations where I couldn't connect to plain bluetooth speaker, or sometimes even Stratos disconnects and in each case Mi Band connection is the only one that would still be stable. But that is just my personal experience as it's impossible to account for all the different hardware out there.
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
hpto said:
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
Click to expand...
Click to collapse
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
lfom said:
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
Click to expand...
Click to collapse
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
hpto said:
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
Click to expand...
Click to collapse
No, it's Huami's.
Thank you all for replies!
I don't think the watch is broken (in a sense, that warranty should be claimed) and I'll tell you why.
I may have been a little misunderstood in my first post (English is not my first language). The watch doesn't act up all the time. But frequently enough, that it cannot be relied upon. I don't need a watch that works 70 % of the time (which this one does). So, let me add a few things to my points in my previous post:
5. That happened twice (see number 5 in my first post). Rebooting the watch helped. And let me stress again, that it would happen a lot more often, if I didn't reboot or factory reset the watch every time it starts to act up (3-4 times per month).
6. If that was a hardware error (se number 6 in my first post), GPS data would be wrong (this happened only during my last two runs!). But the GPS data that the watch recorded during the run was correct. If it wasn't, Strava would be wrong, too. Activity (run) was measured (interpreted?) incorrectly by the watch and Amazfit app. Strava got the same (raw?) data and it gave correct results (kilometers, pace). If the watch was faulty, the GPS data would be faulty, too. But the hardware, it seems, is fine. Just the software is bad.
7. HR monitoring is just bad on this watch. I don't think I'm the only one that noticed that.
8. Steps and HR data syncing with the app currently works. It started to work the next day. But I noticed something strange. When syncing wasn't working, the Amazfit app said for steps and HR "08/17 19:52" (something like that, I don't remember the exact time). But it was only 11 o'clock! So, the app was claiming, that the last sync with the watch was in the future. Probably that's why it wasn't syncing. And that is not a harware error, it's the software.
So, I don't think the watch is faulty, it's just the software that's bad. That was my point all along. Right now, the watch is working fine. It was working fine yesterday and the day before that, when I was bicycling. But that is not enough. I want a watch that works all the time.
Amazfit stratos 3.0: poor watch
The watch is unreliable, sunset and sunrize notifications come and go without reason. Very disappointing.
You could use my app for sunrise and sunset times.
https://forum.xda-developers.com/smartwatch/amazfit/app-amazfit-sun-widget-t4023903
Today I bought AmazFit Bip Lite brand new, I opened box and tried turning it on, but it’s stuck on logo screen, I can only switch to “regularory” where I can see serial number and that’s it.
I put it now on charger because maybe it need to be charged at 100% for first time use?
I’m so unhappy, anyone can help me about this? How to turn it on??
I think it comes without any firmware, at least mine seemed to. You need to go into Mi Fit and try and pair the watch and it will flash the newest firmware. Fingers crossed for you
Solved problem easily, you just need to recognize the device from MiFit app and it pairs pretty quick.
Lol so noob thread from me but I’m Apple Watch user and all others are so complicated... I bought Amazfitbip for a present
Hello,
I'm using Amazfit GTR 2 smartwatch for a month. It's not alerting me when my android phone Bluetooth is disconnected or when my phone is out of range. How to enable this feature or is it missing for this model? Please let me know.
Thanks
Not sure to understand. It can only alert you if the watch is connected in bluetooth to the phone.
You didn't get my point. Let's say you wear the smartwatch and you forgot your phone on the desk and go away from the phone. Then your smartwatch should alert you when it lost Bluetooth connection or it is out of range. I know Samsung smartwatches have this feature. But I didn't find this feature on my GTR 2 watch.
Ok. It used to have this feature but like you, I don't find it anymore on my Stratos2 now. I don't remember if it was a setting on the phone or the App. I remember having using it sometimes back but maybe it was with the previous sw called Amazfit (now called Zepp). I used it for a while but it was always disconnecting and reconnecting as soon as you were going away from the phone. A bit annoying at the end. I stopped using it at th end. One thing also, I have noticed that the bluetooth distance is weak with my Stratos now. i'm pretty sure it was much better some time ago. I don't know if it is SW/ROM related, phone related or smartwatch related. I can easily disconnect as soon I'm getting away (5-10m in the house) but it has difficulties to reconnect. Sometimes, the watch is next to the phone and it does not reconnect for minutes. It might be related to Bluetooth managment from my phone (energy saving stuff, Low Bluetooth energy etc..). What I'm sure about is that my son's MiBand (Miband4) has a much better range than my Stratos, more than twice the distance and faster reconnection. My feeling, but it is not really rational, all this happened when they moved from Amazfit SW to Zepp SW. Again, personnal feeling.