Hi All,
Having a bit of a problem with my Stratos running 2.3.10.5
All of a sudden it stopped counting steps or track exercises (issue did not start immediately with the 2.3.5.10 ota update but some time after that). After a reboot step counts stops at 25-30 steps and does not move any more. If I start an exercise, GPS will lock, however no stats are recorded - even the exercise time gets reset every now and then while exercising.. I have tried restarting and un-pairing and also factory reset - no change and still has the issue.
Watch syncs to the app on my ios and etc. but no exercise details are recorded...
Any ideas?
Turn OFF the watch for about 15 seconds to reset sensors (do not restart, turn it off).
lfom said:
Turn OFF the watch for about 15 seconds to reset sensors (do not restart, turn it off).
Click to expand...
Click to collapse
Thanks - tried but no change - still stuck at 14 steps... Shall I look into revering into a previous ROM - running all stock at present..
Related
I have an Amazfit Bip clock and it has blocked in "Activity" page.
The touch screen does not respond, the physical side button either, the Mi Fit fails to connect, ...
The clock continuously displays that "Activity" menu screen and you can not interact with it.
How can I reset it or what should I do to use the watch?
I use Mi Fit 3.0.5, FW-0.9.14
Thanks
montarelonf said:
I have an Amazfit Bip clock and it has blocked in "Activity" page.
The touch screen does not respond, the physical side button either, the Mi Fit fails to connect, ...
The clock continuously displays that "Activity" menu screen and you can not interact with it.
How can I reset it or what should I do to use the watch?
I use Mi Fit 3.0.5, FW-0.9.14
Thanks
Click to expand...
Click to collapse
Yes, it happens when BIP trying updating A-GPS data. Run MiFit, keep watch close phone and let him update. Sometimes is failed, but close MiFit, clear memory and try again until success.
Thanks a lot.
In fact, it must be something related to what you say, becasuse as soon as the clock was recovered and connected again to the Mi Fit, it began to update the A-GPS.
What I do not know is if the solution you proposed works, because while it was blocked, the Mi Fit did not recognize it (it always put Connecting ...), it did not connect and I mismatched it and then I could not find it to link it again. That is, there was no bluetooth connection between My Fit and Clock, so I do not know how I could have updated the A-GPS clock trough the Mi Fit
Fortunately, the clock went off and when I put it to charge it started well and it works.
Hi there,
since today i have got the same problem. Sadly the battery is charged 100% so waiting for discharge may take some time. Does somebody know how to reset or force reboot or force discharge the watch?
Thanks in advance!
Amazfit bip problem
Hi, i got exactly the same problem with you..
After i switched my smartphone (from huawei P9 to LG V20) My amazfit Bip suddenly updating A GPS and after that, the touch display is hardly responding, then when i long press the button, it start to displays workout session that cannot be stopped or interrupted in the meantime, Mi Fit can not sync/interract during workout session).
After spent several frustating days, finally i conclude that the main issue is the firmware.
So here is what i did :
- Let the Amazfit watch battery drain (since the activity/workout session can not be stopped, it will drain faster than ussual).
- Recharge the watch until more than 10% and re-connect it to Mi Fit app. (Don't charge it too long, because when something goes wrong you will have to take time to drain the battery again).
- Download NOTIFY & FITNESS FOR AMAZFIT" app from google playstore and connect your Amazfit with the app.
- When the Amazfit Bip paired to Notify & Fitness For Amazfit,
unpaired the watch from the Mi Fit App, then uninstall Mi Fit from your phone.
- Now you have only 'Notify & Fitness for Amazfit' app connected to your amazfit bip.
.- Go to setting section in the app, scroll down and you will find firmware update section, then update the amazfit firmware (you will find some option : english/spain/italian etc., i've choosen english version)
- There imare 3 items that you have to sequintly update one by one : firmware, recources and gps (i failed to update the gps, but all i know, it doesn't matter anyway...)
- After the update finished (sometimes it failed, but i repeat it on and on untill it's succeed), my amazfit starts to work proper and not displaying work out session anymore.
Notify & Fitness for Amazfit is my saviour!
It works better than the official Mi Fit app.
Blocked after Workout
I also had a blocked Amazfit Bip:
On my first workout (a 3 hour bicyle ride), I wanted to stop it. Unfortunately the watch always restarted the workout again.
First I thought that I had double tapped the screen after pressing the Ok (to finish) button. But I tried this for at least 30 times. It always restartet the workout.
I still got a connection from the Mi Fit App, but it told me that the watch is within a workout.
I disconnected / reconnected the MiFit App several times and somehow I was able to quit the Workout.
I immediately switched off the watch, restarted and everything was fine again. No new firmware flashing was required.
I only have it since two days.
[Firmware 0.1.0.26]
Hi All.
I recently got an Amazfit Stratos and I am having a horrible time trying to gps track my outdoor cycle.
I have tried twice, and both times, the GPS just either:
*Intermittently records data
or
*stops recording gps data altogether.
Basic questions?
Urban areas and Woods... same issue
Urban areas are residential.. no high tall building
Weather was good on both occasions
Yes I am waiting for GPS lock
Heart rate and time measurement continue flawlessly (shows data for the entire ride). It's just GPS tracking that is totally weird.
P.S. It's not "drifting" or inaccurate.. it seems to only switch on the gps sporadically... recording "every now and then"...
No errors or issues reported during the activity.
Latest Firmware (Although last nights a new firmware popped up, haven't tried the activity with last night's firmware.)
Both previous activities was on latest firmware at the time. (Yesterday and the day before)
And the REAL issue for me really, is that my wife's Pace records perfectly on the exact same routes where my Stratos just can't get anything usable going...
I have logged "feedback" request with logs using the app, but have not had any response other than, thanks.. we may use your feedback in the future...
From my own conclusions, the gps works.. because when it tracks... the location where it tracks is accurate.. it just doesn't track constantly. See my attached screenshot of my last ride. (Where my wife and her Amazfit pace tracked perfectly)
Any Ideas?
Cant add the image due to post count... How do I add it to this post?
Have you tried factory reset of the watch? Procedure is to unpair it from the app, it will reset itself, start fresh clean and ask for a pairing.
After pairing it will load last 7 days of your work, while all other old data will remain in the app, on your Mi account cloud. What you will have to add separately are only the 3rd party watchfaces, if you have installed them before.
Strongly suggest you try this first, it takes 5 minutes of your time, and you will lose no data.
image
https://ibb.co/rcJXcyx
Thanks Nidza. I will surely try this. I have not yet as the watch is brand new. Upon receiving it It upgraded firmware 3 times from out of the box, and then I started using it.
I will give it a try, surely cant hurt.
Well what do you know. That factory reset seems to have done the trick!
Thanks!
Some points worth noting:
from the factory settings, a few watch settings did not pull through from the sync back to the app after factory reset.
Time format: My previous time format was 24h (Doubt that makes a difference)
Auto Sync: After factory reset, auto sync is off (I had it "on" before). Can't say if this actually causes any bugs to pop up? Maybe the watch tried to sync which interfered with gps functions? I used it yesterday with auto sync off and it worked well. I will investigate if auto sync on causes the GPS issue again.
Thanks again.
Hi guys, is it normal, that my Stratos's Gps show me the speed to much delayed. I checked it with my car, and the gps gets to the same speed as my phone's one, but maybe 10 seconds later. By skiing it can mean worse maximum speed measurement. It is like that with all the Amazefit Startos watches or I have a wrong one? Thanks for the answers!
It's not the same sampling frequency for a car as it is for a walking man. Watch gps do not need to detect non-human speeds, so there is a lower sampling. (Slower).
Same issue again FW version 4.2.8.0:
stops recording gps data altogether after a few minutes.
I've reset and unpaired the clock twice but the issue remains.
Any advice?
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
lfom said:
Go to Settings on wacth -> Activity reminders, set both to ON, save, then set both to OFF again (you must reset them).
If watch is running firmware > 2.3.7.0 then there is a bug when GPS signal is lost that didn't happen in the past. You may want to factory reset but do NOT restore old data to watch to reset all data, do the above again (also reset Activity reminders), make sure you get a strong GPS-fix before starting to record any activity. And to get better HR data, enable continuous HR for at least 24h and use the watch while you sleep to record resting rate.
Click to expand...
Click to collapse
Thanks for the reply.
I tried reset activity reminders but it did happen again. The watches are running on 2.3.9.0 and this problem first time occurred on 7th January. Is it possible that some update came out around that date?
About the GPS when I get a green screen which indicated good GPS lock and I start the activity it shows always altitude like -20000m and it takes some time until altitude becomes accurate but I always wait on the same spot till it's ok. Could that be a problem? Should I wait to start tracking even though GPS is ready?
After factory reset can I upgrade the watches to the current version or I should stay on some older one?
Reseting data will only erase the activity data stored on watch, it won't affect firmware. I'd suggest that you do the procedure above, and also turn off the watch for about 15s to reset sensors. And find start to record the activity as soon as you get a green GO, wait a few seconds for a stronger GPS fix.
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Archenan said:
Hello, I have the same exact problem on Amazfit Pace. It happens on Cycling and Walk and always cut the last 1-2 km of the track before the arrive regardless of the length of the ride.
I would try the suggested solutions but I can't find Activity reminders on Pace.
Click to expand...
Click to collapse
On the Stratos Activity Reminders are found under Settings > General. Not sure if it will be the same on the Pace.
raubbbyy said:
Hello, I have a problem with my stratos and I would like to know if anybody else has this problem or how to fix it.
When I finish my run and then sync with phone and open the app to check my run the finish flag on the map is not on the proper spot but 2-3km sooner.
For example, I run about 15 km but on 12th km, it sets finish flag but it continues to count distance, pace and so on further. In the app, it shows proper distance and everything seems ok but when I look on the map finish flag is on 12th km.
It seems like no issue at all but after uploading on Strava it cuts off everything after the finish flag, so it shows only those 12kms and nothing else. And this bothers me because I use Strava as my primary app to analyze my runs. Interesting is that no matter how long I run it always cuts off more or less the same distance around 2-3 km before the real finish.
I appreciate any help.
Click to expand...
Click to collapse
Amazfit ended up replacing my watch for this issue. None of the fixes they suggested worked. If they are hesitant to replace the watch, remind them of the Satisfaction Guarantee slip included in the package when you purchased the watch.
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
d0d091 said:
I have the same problem on my Amazfit pace... So annoying!
Has anyone found a fix?
Click to expand...
Click to collapse
Hello, I have the same kind of problem.
My watch : Amazfit Pace 2.8.5.0
It happens only when the run is more than 15km
The finish flag is about 1.5 km to short.
The total distance is ok on Zepp App but it is not good in Strava.
1
Does anyone has a fix?
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
butcher33 said:
did you ever tryed a climb and see what the altitude map shows you?
I think my issue (https://forum.xda-developers.com/t/...os-3-2020-12-03.4033223/page-25#post-84231665) is because of that...
Click to expand...
Click to collapse
Hi.
First sorry for my english.
I have same issue. Zepp is the problem. GPX data from watch is ok. When it is updated to Zepp, data is ok.
But when you download the .gpx from Zepp (like Strava should), the latest data is missing in the .gpx
I opened a ticket at Amazfit but for them everything is fine.
In the screenshot below, we see on the left my watch's .gpx on the left and Zepp's .gpx on the right. There are 30 seconds of data missing.
I am having a problem after updating 3.2.1.0, the HR is running on the clock and the sleep monitor also, I can see the data and graphics, but when synchronizing with the mobile, in the application AmazFit Watch, does not show the data of the continuous HR and does not also show sleep data. Searching the forum here I installed the stock rom again, I already did the factory reset, but that did not work either. Anyone have any idea what might be happening?
Restart both and do a forced sync (pull down from the top at the Amazfit main screen), or use the Upload / Sync feature directly from watch (it requires WiFi). If it doesn't work then probably you want to factory reset the watch and pair again. Be aware that it may take up to 24h for data to start syncing properly again after factory reaet.
lfom said:
Restart both and do a forced sync (pull down from the top at the Amazfit main screen), or use the Upload / Sync feature directly from watch (it requires WiFi). If it doesn't work then probably you want to factory reset the watch and pair again. Be aware that it may take up to 24h for data to start syncing properly again after factory reaet.
Click to expand...
Click to collapse
Thank you very much for the information, I did not know you need the 24 hours to start working properly. Now the morning began to work.
Hello there,
I'm wondering if my Amazfit GTR (42mm) is not dying/dead
Here are the symptoms on the watch:
- The watch boots, but only displays the following message:
"Please open the App. and select "Check for updates" on the watch device page to continue update.
- After a few seconds the watch reboots, and repeats
==> So it seems the GTR is low on power
Meanwhile, on the Amazfit App
- During the little time the watch is visible, I can see it connected
- There is a red dot in front of "Check for updates"
- If I check it, and select "Update", I get the following message
"Make sure battery level is mode than 10% to update"
==> It's confirmed, the watch is too low on power to update
So I did the logical thing: connect the watch to the charger
- The watch then strongly vibrates for 20s
- It reboots
- And repeats
I have tried letting the watch in its reboot-vibrate cycle for 15 minutes, but nothing changed
==> It seems I can't charge my GTR anymore
Does anybody have any clue?
Is my GTR near-dead?
Thank you
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Thanks @jman0 for your feedback.
I also had a Bip before, and I did try to unpair the GTR completely from the Amazfit App, and pair it again, but I didn't remove data from the App.
I'll give it a try, but I fear the "reboot loop" when charging is not a very good sign (I suppose charging is independent from the App)
jman0 said:
I received mine today (47mm) and it also showed the message Please open the App. and select "Check for updates" on the watch device page to continue update. On another site, I found that I should remove the GTR from the Amazfit app and add it again, and maybe remove data from the Amazfit app altogether. I was using an Amazfit Bip before, so it made sense to me, and maybe I just needed to delete app data. But just after tapping on the option to remove the GTR from the app, before the app asks for confirmation, the update continued itself and the watch is now working. Battery was at 95%, so it wasn't a battery issue in my case.
Anyway, try removing the watch from the app and then deleting data for the Amazfit app and re-adding the watch again. This should eventually work. I've seen people commenting it can take a few tries before it finally works.
And also, you might need to keep the watch charging for a longer time, if your battery is currently dead. It this doesn't work, then the watch is definitely defective.
Click to expand...
Click to collapse
Hello there,
Update: I eventually managed to revive my GTR 42, yay !
How I did it:
Short version: "Just keep charging, just keep charging, charging, charging!"
Long version:
- I was in a boot loop "need firmware update - need 10% power to update - reboot during charging"
- Cleaning the contacts on the watch and charger, charging from PC or charger did not change anything
- Eventually, I:
Kept using the charger (a 2.4A one)
Left the watch to charge (with the boot loop) for a few hours
At a certain point, the battery reached enough charge to be able to install the firwmare at last
From then on, everything went back to normal.
So I'm no longer watch-less, I'll be watchful of any future firmware update
PS: During my search for answers, the gearbest support was very helpful and reactive