Ok... here is the story... I owned galaxy tab s2, s3, s4 and now own s6... all lte with regular phone call capabilities.... from s2 to s6 have the same annoying problem... incoming phone calls and sms stop working randomly (lte always works)... yes on all devices! Long time ago, when i bought s2 to use as a phone, I thought "ok, it is not a real phone, and it is from south korea will wait to s3 (i live in the usa and use t mobile)".... then bought s3... same problem... S4 same and s6 same! Im very frustrated... all these are 1000 dollar tablets! How it is possible this problem happen on all devices through years...
I detected this problem because, when my phone is turned off, all calls are forwarded to my wife's phone... and one time we were dining and she received a call, but my phone was turned on and the caller was calling to me... weird... then... I call my phone with skype from my pc and again call was forwarded to my wife's phone... the only thing that fixed this is turning off and on the tablet...
4 years ago (or more) have been asking in forums, tried to call samsung usa (they even didn't know this tablet with phone exist) and nothing.... obviously did like 100 factory reset... and rooted (not the s6) all devices and messed up a little bit with some configuration like volte and so... but nothing... problem persisted 4 years ago till today...
You sure its not a samsung account problem. Maybe it linked itself to your wifes phone number on one of those tablet and now its acting strange. Have you tried logging in online into your samsung account. Maybe there is a setting with linked phone number or perhaps an "old device list"/"linked devices" where you can delete all linked devices and then log it back in on your device.
Also if that all isnt possible maybe try a new samsung account?
wallyhenderson said:
Ok... here is the story... I owned galaxy tab s2, s3, s4 and now own s6... all lte with regular phone call capabilities.... from s2 to s6 have the same annoying problem... incoming phone calls and sms stop working randomly (lte always works)... yes on all devices! Long time ago, when i bought s2 to use as a phone, I thought "ok, it is not a real phone, and it is from south korea will wait to s3 (i live in the usa and use t mobile)".... then bought s3... same problem... S4 same and s6 same! Im very frustrated... all these are 1000 dollar tablets! How it is possible this problem happen on all devices through years...
I detected this problem because, when my phone is turned off, all calls are forwarded to my wife's phone... and one time we were dining and she received a call, but my phone was turned on and the caller was calling to me... weird... then... I call my phone with skype from my pc and again call was forwarded to my wife's phone... the only thing that fixed this is turning off and on the tablet...
4 years ago (or more) have been asking in forums, tried to call samsung usa (they even didn't know this tablet with phone exist) and nothing.... obviously did like 100 factory reset... and rooted (not the s6) all devices and messed up a little bit with some configuration like volte and so... but nothing... problem persisted 4 years ago till today...
Click to expand...
Click to collapse
When I was looking to buy the S6 I started looking at the wifi model first and noticed that the phone software was installed...even thought it was the wifi model. I had never noticed this on earlier tablets and was under the impression that in the US we weren't allowed by the carriers to use the tab as a phone like they can overseas. So when I saw the software installed on the S6 wifi I decided to wait until the LTE model was available from T-Mobile. Finally it was released so I went into T-Mobile and before purchasing I asked them if I were to put my phones SIM into the tab if I would be able to have the phone working since the software was installed on the tab. I was told that it might work for a few days, but the system would eventually detect that it was a tablet and automatically disable that function and the phone would no longer work on the tab. They did however say that if I had a Galaxy phone that it would work through the phone to receive and make calls, but only if the phone was close and connected to the tab ( By wifi or Bluetooth I guess) So I thought that is ridiculous...Why would I pay $729 for the 128GB LTE version and not be able to put in the SIM from my phone and use it that way? When I can get the wifi 256GB version for about $100 less and just tether that to my phone when away from wifi to get onto the web. Anyway...That's the route I took since I wasn't going to be able to use the phone function without a Galaxy phone anyways according to T-Mobile. All these years and we still can't have true phone function on our tabs here in the US, but they can overseas for some reason.
Valinorian said:
You sure its not a samsung account problem. Maybe it linked itself to your wifes phone number on one of those tablet and now its acting strange. Have you tried logging in online into your samsung account. Maybe there is a setting with linked phone number or perhaps an "old device list"/"linked devices" where you can delete all linked devices and then log it back in on your device.
Also if that all isnt possible maybe try a new samsung account?
Click to expand...
Click to collapse
in this last unit (s6) no samsung account was logged
Jeffro64 said:
When I was looking to buy the S6 I started looking at the wifi model first and noticed that the phone software was installed...even thought it was the wifi model. I had never noticed this on earlier tablets and was under the impression that in the US we weren't allowed by the carriers to use the tab as a phone like they can overseas. So when I saw the software installed on the S6 wifi I decided to wait until the LTE model was available from T-Mobile. Finally it was released so I went into T-Mobile and before purchasing I asked them if I were to put my phones SIM into the tab if I would be able to have the phone working since the software was installed on the tab. I was told that it might work for a few days, but the system would eventually detect that it was a tablet and automatically disable that function and the phone would no longer work on the tab. They did however say that if I had a Galaxy phone that it would work through the phone to receive and make calls, but only if the phone was close and connected to the tab ( By wifi or Bluetooth I guess) So I thought that is ridiculous...Why would I pay $729 for the 128GB LTE version and not be able to put in the SIM from my phone and use it that way? When I can get the wifi 256GB version for about $100 less and just tether that to my phone when away from wifi to get onto the web. Anyway...That's the route I took since I wasn't going to be able to use the phone function without a Galaxy phone anyways according to T-Mobile. All these years and we still can't have true phone function on our tabs here in the US, but they can overseas for some reason.
Click to expand...
Click to collapse
Mine works great!.... when it works... 80% of the day... carrier never disabled the phone calls... or at least that is what i think,... i dont think carrier disconnect my tab just a few times a day.... this solves just with a reset or a network reset... have another solution that works great... i have set up a google voice account, with a second number, and, set on call forwarding, that, when phone is out of signal of shut down it forward to google voice number... that number works on lte so ir works like a charm... but it is not an elegant solution...
I think next year should buy the tmo version and go all calls through lte, phone number with google voice and that is solved...
Just think what i feel... how frustrated i am... 5 years with this problem! the only tab did not had this problem was the first S, just S, (tab s with no number) tmo never help me... samsung usa never help me.... they only told me "do a factory reset" with all my patience anwer "i did like 100 factory reset already" but they told me "ok but make a factory reset" i knew all the time they will never help...
My last hope would be to talk with someone at samsung south korea from a high tech support, but cant get anyone talking in english
The final question is am i the only guy in usa that uses a s6 lte as a phone? or there are other people using a s6 as a phone and dont have this problem?
Thanks for your time
wallyhenderson said:
Mine works great!.... when it works... 80% of the day... carrier never disabled the phone calls... or at least that is what i think,... i dont think carrier disconnect my tab just a few times a day.... this solves just with a reset or a network reset... have another solution that works great... i have set up a google voice account, with a second number, and, set on call forwarding, that, when phone is out of signal of shut down it forward to google voice number... that number works on lte so ir works like a charm... but it is not an elegant solution...
I think next year should buy the tmo version and go all calls through lte, phone number with google voice and that is solved...
Just think what i feel... how frustrated i am... 5 years with this problem! the only tab did not had this problem was the first S, just S, (tab s with no number) tmo never help me... samsung usa never help me.... they only told me "do a factory reset" with all my patience anwer "i did like 100 factory reset already" but they told me "ok but make a factory reset" i knew all the time they will never help...
My last hope would be to talk with someone at samsung south korea from a high tech support, but cant get anyone talking in english
The final question is am i the only guy in usa that uses a s6 lte as a phone? or there are other people using a s6 as a phone and dont have this problem?
Thanks for your time
Click to expand...
Click to collapse
I remember the Tab S.... Still have mine sitting on a shelf somewhere LOL. There was a developer that put a phone rom out for it and with a little hacking I was able to use it as a phone with a Bluetooth set. I remember going into a T-Mobile store with it and they couldn't believe I was using it as a phone LOL. I had it in one of the Otterbox cases with the belt clip so it worked out well for awhile but just as a novelty to see peoples reactions LOL.
Jeffro64 said:
I remember the Tab S.... Still have mine sitting on a shelf somewhere LOL. There was a developer that put a phone rom out for it and with a little hacking I was able to use it as a phone with a Bluetooth set. I remember going into a T-Mobile store with it and they couldn't believe I was using it as a phone LOL. I had it in one of the Otterbox cases with the belt clip so it worked out well for awhile but just as a novelty to see peoples reactions LOL.
Click to expand...
Click to collapse
LOL same me! tmo store guys call every other guys to see my tab they cant belive i use as a phone too and when i show whatsapp or phone app they are amazed! and the tab S i owned was a lte with phone capability too... i think this was mas second tablet with phone calls i bought, all from south korea... the one before tab s i think it was tab 4 it was released in 2014, was the very first tab with phone i got on these days.... samsung note 3 or 4 was too smaill for me
Related
Hey, I posted this over at AVForums and didnt get a response and thought that you guys over here are probablt better informed. Below is a quote of the thread I started:
Well to start off, i'll tell you I am on the one plan with 3 and have a brand new sim free htc evo 3d.
Ive had the phone for about 2 weeks and it has worked perfectly ever since I got it. About 4 days ago, I noticed that texts were taking hours to come through. I then noticed that calls were never coming through and going straight to voicemail. Called 3, they blamed the phone but made sure call diverts were off anyway.
Calls were still going straight to voicemail but occasionally when phoning my number, I would get the dial tone but my phone wasnt ringing. I then put my misus t-mobile sim into my phone but I was getting the exact same problem, no calls were coming through. Couldnt put my sim into my misus phone as its sim locked.
I called 3 again, they said it must be the phone. I phone Amazon, they say phone HTC. HTC couldnt help so Amazon agreed to replace the phone. I now have old and new phone in possession. Using my old phone earlier today, I could no longer send text messages but I could receive them ok. The occasional call was coming through but most werent.
Ive now just set up the replacement phone. Everything was working fine for the first 5 minutes but now I cant send texts and calls arent coming through again.
Logically thinking, it surely cant be the phone and must be the sim card, but then again, my misus t-mobile sim showed the same problems in my phone which suggests it is the phone!
Im obviously going to phone 3 tomorrow but I want to be prepared for my argument. If it does end up being the sim, how can I explain to Amazon that I have opened the replacement phone but now need to send it back because there was nothing wrong with my phone in the first place. Surely they would be entitled to charge me or something for doing that?
Hope it all makes sense and I look forward to your responses!
EDIT: Forgot to mention that data is working fine. my 3g connection did drop at work the other day for no apparent reason, but calls and texts were working fine during this period, I guess its more when connected to 3g. There is no gsm only mode to test the phone either!
EDIT 2: Sometimes when calling my phone, I get the dial tone but my phone doesnt ring. However when the screen is on and the phone is out of standby, my phone receives calls fine! It does sometimes goes straight to voicemail but its just so confusing! I just did a test there, phone in standby, called it from my landline. I get the dial tone, but the phone doesnt ring. Whilst im still calling it, I wake my phone and it starts ringing! What the hell is going on!!!
Just a quick update and really hoping someone can offer some input!
I am at work just now, about 5 miles from my home address. So far today, my phone has been working fine at work. I visted the 3 store just round the corner from here, told him my story and he sadi it must be the handset due to the same issue with a t-mobile sim. I did mention the 3/t-mobile network sharing agreement and how they could be connecting to the same masts but he was adamant that no such thing exists. He also argued that the auction for the old analogue spectrum was for additional 3g capacity and not 4g. I did argue with him but he was clueless!
Anyways.... My phone worked fine in the shop so he said test with another sim card and if the problem persists, they would change the sim card. Ive came back to work and again, everything works well. I tried a vodafone sim card and again, all is ok!
When I think about it, my phone has pretty much worked fine when at work apart from not being able to connect to 3g the other day. This leads we to believe that there was be something wrong with my local mast at home, but if this was the case, why has it not been widely reported? Then again, the T-Mobile sim didnt work in my phone when at home, but worked fine in my misus htc desire. I have noticed that she is connected to 't-mobile orange' for 3g when its usually just 't-mobile'. Is it that her phone recognises a problem so switches to an orange mast?
This is doing my head in!
Thanks
EDIT: Sorry for posting in the wrong thread, I did wonder if I goty it right but clearly I didnt!
Please use the Q&A Forum for questions Thanks
Moving to Q&A
I have an ATT Samsung galaxy tab 2 10.1 SGH-i497. I am trying to see if I there is a ROM that I can install on my device to make the GSM calls functioning just as in the Samsung tab 2 10.1 GT-P5100.
Please help...
Same problem with me.
Its hurting that even loading data packages becomes tedious.
I have to remove the sim card and insert it into some phone to do that since here in Uganda, Africa, we use codes to do that eg *100#
then reinsert it back into the tablet to use the data.
Kabbak said:
Same problem with me.
Its hurting that even loading data packages becomes tedious.
I have to remove the sim card and insert it into some phone to do that since here in Uganda, Africa, we use codes to do that eg *100#
then reinsert it back into the tablet to use the data.
Click to expand...
Click to collapse
Add me to this request to see if we can make this Samsung Tab2 gsm calling capable.
Thanks
Voice Call Workaround
Sorry I'm late to this party. I recently purchased this tablet on eBay in pristine condition, and it is amazing. I started right away experimenting with voice calling. I purchased a SIM from Straight Talk with the usual unlimited plan (just like I would for a cell phone) and popped it in. The tablet had no problems recognizing the SIM and the phone number on it. Based on the hardware, at least from what I can see, the tablet seems to have the physical ability to handle calls so I suspect the inability to do so is software-related. However, I'm not a ROM expert (nowhere near - just a noob who knows enough to be dangerous), so I didn't feel like taking that risk. So, I found another solution - VOIP.
Since the tablet supports both WIFI and 3G/4G/LTE, a VOIP number that can be carried on those data streams would work. I tested this by creating a Google Voice number, and downloading the new Hangouts dialer app and got everything set up. Sure enough, I am now able to make and receive voice calls using this method. The SIM would ensure that I have data when no WIFI is available. Per the specs, this tablet should support HSDPA 850 / 1700 / 1900 / 2100, so T-Mobile's $30/mo 5gig plan seems like a good cheaper option as I don't need the talk minutes anyway.
I know that a native voice solution would be preferable, but, in the meantime, this is a decent workaround that solved my problem, and hopefully could prove useful to someone.
SGH-1497
DO I hate this Tablet?
I got it mainly for the sim. slapped a ST sim in and away I go. See a phone app in ROM Manager See all the would leave me to believe I can make in and out calls on this thing. As of Jan 15 is this a forgotten relic and a crock of stewed crap to mess with to get working? If so Im heading for ebay or so,ewhere I want a 10.1 that I can use ST on and have 4G LTE. Can anyone reply to me where and what I need to make this happen. I just bought this for 100 bucks and I wont smash it into the wall but not real interested in it. With GO SMS it gives me a Straight Talk number and I can text with it but no dialer with a phone app running in the background? geez kick in the purse anyone?
Pls i need custom recovery for samsung tab 2 sgh i497
Hi all,
First off, thanks for your help in advance, I find it great that communities like this are content with a simple thumbs up and don't require the contents of my wallet like the bastards at Apple. My problem is probably quite simple, but it's beyond me, so I'd appreciate your help.
Basically, I bought a Galaxy S Plus in India some years back and it's been my primary phone ever since. It worked fine with any SIM I put into it in India and made texts and calls as usual. Here's the issue. About a week ago I moved to the UK and my wife gave me her LycaMobile SIM to use with the phone. I put it in, but my phone wouldn't make any texts or calls, the phone showed some bars for signal for a few seconds but they quickly disappeared. I know the SIM works, because we tested it in her Nexus 4 and my friends Galaxy S2, leading me to believe the phone is at fault.
I tried several other SIMS in the phone, both UK and India based, but still no luck. My guess is that it has something to do with baseband, but as I said, I'm really not sure.
Thanks again for any help.
TheMankymoo
I think thats not the problem, google says that india and the united kingdom have the same gsm-bands (900/1800).
Hi I bought my new Galaxy mega 2 weeks ago in Bangkok from a reputable dealer so its a straight phone!. Got a local SIM from AIS and it was working faultlessly on both Phone and Data.
Got back to the UK and as my old phone has the 'Normal' sized Sim I ordered a Micro Sim from Virgin.
Now the problems start, when trying to make a phone call or message I get Not Registered on Network, but not all the time. I can occasionally make calls but for 90% of the time I get the above message despite have 3 bars signal power on the phone.
I called Virgin, they said it was the problem with the phone (but how come it worked perfectly in Thailand)
Called Samsung, they told me I had to call Bangkok.
Just as a follow up this phone is unlocked.
I find this phone perfect for almost everything I want.
Can anyone help with the problem? Ive tried all the Google fixes to no success.
Anyone get their call forwarding to work? If so what did you do.
I keep getting this same error: Failed to forward incoming call from your mobile device to your Gear. Tap OK to try again.
I got that too from time to time. But that is because my phone has a poor reception at home. Gear S need to ask your phone to setup the forwarding via special dialer code. If your phone can't get signal for dialing code, it will fail even though it may be connected to Internet via wifi.
foxbat121 said:
I got that too from time to time. But that is because my phone has a poor reception at home. Gear S need to ask your phone to setup the forwarding via special dialer code. If your phone can't get signal for dialing code, it will fail even though it may be connected to Internet via wifi.
Click to expand...
Click to collapse
Yea I think I'm screwed. At least I know it is possible on AT&T tho.
FIXED IT!
I was able to get this issue fixed. This was bugging me for a month. Here are the steps I took to resolve this issue.
Uninstalled Gear Manager from the Note 4.
When I reinstalled Gear Manager it forced me to do a factory reset on the Gear S. This did not fix the issue however.
Did a factory reset on both the phone and the Gear S. This also did not fix the issue.
Got a new sim card for the Gear S. This did not fix the issue.
Got a new nano sim card for the Note 4. The Note 4 takes a micro sim but I had an adapter I bought off Amazon that takes a nano sim and makes it fit into micro slots. This also did not fix the issue.
Upgraded to Lollipop. This did not fix the issue.
Finally I found this thread.
https://forums.att.com/t5/Samsung-D...y-Phone-Settings/td-p/4170378/highlight/false
Someone said it was the settings on my account. I called AT&T on my Gear S number and pressed some buttons till I got their Technical Support team. I somehow got transferred to their Advanced Technical Support team right away. I talked to a guy named Robert. He was super helpful and listened as I told him what my issue was. I didn't even mention the Gear S call forwarding problem as that confuses a lot of reps. I just told him that I couldn't access the call forwarding setting in my Android Note 4 because I was getting a sim card or network error. Which I was. I told him to check deep in my account setting as I researched this online and it appears to be an account settings issue. He worked on his end and told me to turn my phone off. Then he told me to turn it back on. I did and went into the settings and did not get the error message. I was soooo happy. I thanked Robert and told him I was just going to mess with the settings a bit more and I didn't want to keep him. He said thank you for being a valued customer and we hung up.
My real reason for going thru this was to get the call forwarding set up between my Gear S and my Note 4. I made a sign of the cross and kissed the feet of my Roman statue before trying to initiate the call forwarding through a remote connection between my Gear S and Note 4. This time it worked.
So in my opinion it appears to be an account settings issue because it works for me now.
The Problem Came Back Again
Ok so the problem came back again. AT&T said that it is a known issue where you can't set up your device for call forwarding. To fix it, all you have to do is call AT&T and they reregister your device to the network. Then, you turn your phone off and on again and everything works.
SaintCrispin said:
Ok so the problem came back again. AT&T said that it is a known issue where you can't set up your device for call forwarding. To fix it, all you have to do is call AT&T and they reregister your device to the network. Then, you turn your phone off and on again and everything works.
Click to expand...
Click to collapse
All i did was downgrade back to kitkat then tried call forwarding and it worked perfect then let the note 4 re update to lollipop and call forwarding still works and has ever since no more sim or network error this was the only way i found to fix it cause AT&T couldn't tell me why it wouldn't work.
You know I think you're right. Because in my case I took my Note 4 to the Samsung Experience in Best Buy and they flashed lollipop thinking that would fix it but it didn't. I had to call AT&T support each time it didn't work. Then the OTA update of lollipop came thru to my phone and I let it install. So basically I reinstalled lollipop even tho I already had. There must have been some AT&T updates in there because ever since the OTA it has been working flawlessly.
I still get the network or sim card error from time to time. Call forwarding works after a reboot of both the phone and the watch. It's dumb that I have to do that tho.
SaintCrispin said:
I still get the network or sim card error from time to time. Call forwarding works after a reboot of both the phone and the watch. It's dumb that I have to do that tho.
Click to expand...
Click to collapse
This is for at&t/takes a few minutes to get to the point but maybe it will help. This guy also does a pretty comical review of a durability test too. I heard at&t auto call forwarding is finicky.
How To Setup Call Forwarding for the Samsung Gear…: http://youtu.be/-pAeLZxOuqk
Yea that guy is awesome. I've seen his videos before.
Samsung locked the forwarding option off the note 4 at least for Att. Once you call them and have them set it up server side everything works perfect
kirewade said:
Samsung locked the forwarding option off the note 4 at least for Att. Once you call them and have them set it up server side everything works perfect
Click to expand...
Click to collapse
Yea mine has been working recently so I'm good. My problem appeared to be AT&T. I went to the AT&T store and they told me to contact Samsung. I went to Samsung and they told me to contact AT&T. Made me wish I had an iPhone at that point.
Forwarding is an account feature. Samsung can't lock it. It is AT&T that locked it. It depends where your original AT&T account came from and how it was setup. They used to charge customers for this feature. That's why not everyone has it turned on.
Hope my experience will help someone. I followed all the tutorials I could find and could not get it to work. I finally gave in and called AT&T support. I didn't get the brightest person but this woman would not give up. On a last ditch effort it ended up being 2 things. I am behind a Microcell and forgot to enter the Gears S number. Second was she noticed that the profile for my line still had a Blackberry Passport on it from when I was messing around with one. She entered the IMEI for the Samsung device I am using and had me reboot. Wham, the Gear went into Call Forwarding mode. Tested all day today and just left my device at home. It worked like a charm.
I Still Love AT&T Tho
You got lucky. Whenever I call AT&T and mention the Gear S, they're like "uh" and don't even know what the device is. Same with the store. I went in there and they were like "man the Samsung guy was just here." I went to Samsung and they told me it was AT&T's fault and to contact them. I felt like Samsung was blowing me off but it really was AT&T's fault. If you ever have a problem with your call forwarding, don't even mention the Gear S when talking to AT&T. Just tell them you can't get your Samsung phone to set up call forwarding. Tell them every time you go into the call settings, then more settings you get a network and sim card error. When they fix this, they also fix your Gear S forwarding error without even knowing it.