Ghost Touches After April Update - Samsung Galaxy S9+ Questions & Answers

Basically just the title
Can't post links so remove the spaces from this - streamable . com/jnwafk
This started happening after I updated and now my phone is basically unusable. Tried everything I could find online including factory resetting and flashing another countries firmware.
Appreciate any help.

Go to developer options/input and switch off Show taps.
Sent from my SM-G965F using Tapatalk

Kruk07 said:
Go to developer options/input and switch off Show taps.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
Sorry ive posted on like 3 different forums I should have specified. The taps at the top aren't me they're ghost touches which is the issue. I turned on taps so I could see where they were.

In that case I can't see any issues on the file you uploaded. Can you be more specific?
Sent from my SM-G965F using Tapatalk

Kruk07 said:
In that case I can't see any issues on the file you uploaded. Can you be more specific?
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
So basically I try to use my phone and what you see in the video happens. The notification centre scrolls up and down and I can't do anything. What makes me sure its software related is that if I lock and then unlock my phone it goes back to normal for 10-30 seconds before it starts again. Sorry if im not making sense

Well if you have touch sensitivity on disable it. Other than that dont downgrade to an older ROM you will brick the device because this is the only update right now that is on the 8th bootloader. All the other firmwares are on the 7th or older

I have experienced the same problem today where I was using my phome just fine but suddenly the notification menu drop down, I swiped it up but it again dropped down.. it kept happening.. the back key wasnt helping much other.. I locked and then unlocked the phone and its fine since then..
I have S9+ Exynos with April update

Related

Touch screen not working, pen working????

Ok guys i have another question for the experts. Im dealing with this GS i717, the phone was rooted at some point since i found a touch recovery in it when i got it in my hands. Problem or issue is that i got it back to stock ATT and now touch screen is not working at all. Funny thing is that i noticed it wasnt working with the touch recovery but since that recovery looked so weird i thougth it was a matter of incompatibility since ive seen that before with touch recoveries. Anyway, the LCD doesnt look bad at all. In fact theres not even a minor scratch on the phone and or lcd(digitizer). But strange enough the digitizer responds perfectly to the pen. Im asking for help cus this does not look like a hardware issue. Seems to be a matter of configuration or something like that. Any advice??
Which recovery was on there? You may want to download a new ROM and see if you can flash that. And see what happens. Just a thought.
I would try pushing a ICS stock ROM via ODIN to try first.. if that failed, I'd try reverting to gingerbread then updating via kies personally. I'm no expert I promise but that just seems like the only logic I'd try.
Sent from my SGH-I717 using xda app-developers app
---------- Post added at 10:52 AM ---------- Previous post was at 10:52 AM ----------
mahgninnuc93 said:
Which recovery was on there? You may want to download a new ROM and see if you can flash that. And see what happens. Just a thought.
Click to expand...
Click to collapse
It was probably TWRP.
Sent from my SGH-I717 using xda app-developers app
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
Awesome.. I didn't think of that lol
Sent from my SGH-I717 using xda app-developers app
Go to your dialer and press *#2663# and update all the touch firmwares.
Click to expand...
Click to collapse
to start i was running padawan flawlessly for almost 2 days when my touch screen failed on a reboot. the only thing that worked was the pen, it led me to this topic. i tried the firmware update, didn't work. spent a few hours looking for a better answer but when i didn't i decided to try again. after updating all 4 of the options the pen stopped working as well. i then installed the original 4.1.2 using Kies hoping to roll back the firmware/drivers or whatever stopped working. this didn't work either now I'm staring at that ridiculous AT&T Ready2Go screen and can not make anything happen with my phone. all 4 of my capacitive buttons register and get me the tactile feedback but do nothing else. i know i'm not that experienced, but this seems to be a software issue somewhere. before i trash the phone or have to pay for a replacement note is there anything else i can try?
If your not under warranty try taking it apart. Maybe you'll find something disconnected. You have nothing to lose.
If you do decide to take it apart, I found this link to be very helpful. (Warning! Autoplay)
440bro said:
If your not under warranty try taking it apart. Maybe you'll find something disconnected. You have nothing to lose.
Click to expand...
Click to collapse
This is a good suggestion because the screen is several layers (glass, digitizer, lcd, capacitive touch, and pen) with connectors for each one, and each layer is independent of the others. A good knocking could loosen a connector.
If that doesn't cure it, a new screen assembly is $160. I just bought one for my N7000 note.
well i've tried everything i could think of and everything i could find on this site. after opening my phone to make sure all connectors were in their proper place i flashed the original stock 2.3.6 OS, no working touch screen. upgraded back to padawan, still no working screen. has anybody ever heard of a way to flash the touch screen drivers, its my last idea other than getting rid of the headache and just waiting until my upgrade
From what you describe, it seems like you are dealing with a dead part. It's not like a PC where you can just install a driver to make the touch screen work.
If you don't want to spend any money to replace the screen, I would sell the phone as it is to recover any money that I can.
charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
CHARLIE, YOU ARE THE MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!:laugh::fingers-crossed::good::victory:
Note 4 Just Rooted And Flashed CM Custom Rom Now The Screen Calibration Is All Off
Hello I Have A T-Mobile Factory Unlocked Samsung Galaxy Note 4 And Just Rooted It And Flashed CM Custom Rom And now My Touch Screen Is All Off But *#2663# And It Didn't Do Anything.. Please Help If Possible.. Thanks JON
jon.tiff3806 said:
Hello I Have A T-Mobile Factory Unlocked Samsung Galaxy Note 4 And Just Rooted It And Flashed CM Custom Rom And now My Touch Screen Is All Off But *#2663# And It Didn't Do Anything.. Please Help If Possible.. Thanks JON
Click to expand...
Click to collapse
I just had this issue with a Note 4. This is what worked for me. Install Samsung Kies. Go to tools > update firmware. It's going to warn you about erasing everything. Just do it after you backup what you need. It'll download the latest lollipop firmware, boot into download mode, and then flash the firmware. When it reboots, you'll still have the screen issue. Dial *#2663# and update the firmwares. It should work now. Worked for me!
Exact same issue here as well. After rooting my phone and installing CM 12 on it all of a sudden my touchscreen calibration is waaaay off. Its more pronounced the further down the screen you go (ie I click in the 2/3 section top to bottom to click on the actual bottom) but with the s-pen everything is fine. I tried the code dial *#2663# but then I receive the prompt "connection problem or invalid mmi code". I am connected to the mobile network (Rogers in Canada) and mobile data is working without issue. I've tried completely wiping the phone again, all partitions and reformatting system, reflashing CM12 + gapps and still the issue persists. Google-fu isn't turning up with much either, please help!
Thanks!
*#2663* did the Trick! Thanks!
charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
Thank you man, you save my life.
Works with GALAXY NOTE 4
Model: SM-N910T
Baseband version: N910TUVU1ANK4
Kernel version: 3.10.0-2796035
its nt working with my N910G
What do you do if its stuck in recovery and twrp is flashing..
charlieb620 said:
Go to your dialer and press *#2663# and update all the touch firmwares.
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
we must update with internet connection ?

Any one else get black screen?

It's happened alot over past two weeks and it's now done it 3 times in past 2 1/2 days. Screen stays black press any button does nothing and hold down power still does nothing. Only way is to hold volume up and power for 3 vibrations then power back on its really annoying and must be due to some problem....?
Sent from my C6833 using Tapatalk
What firmware are you on?
.257 happened when was complete stock aswell @Lordmanhatten
Sent from my HTC One using Tapatalk
am going thru this currently ... and i cant do anything to the device at all! urs might work after the restart ... i've done the power button/volume up restart that didnt help ... did the emergency reset using the red button also didnt work ... the phone is running in the background as i can still receive whatsapp msgs but i cant view them as am receiving "inititalbootsetup" isnt responding either close or wait ... and again both of these options arent working ..
Go to settings and disable auto brightness. I'm not sure why it works, but after researching for a while on this same issue, this is the setting that worked for me. Try it and update us if it works.
Sent from my C6833 using XDA Premium 4 mobile app
Did you guys update to 257 without wiping? I didn't wipe, but there might be some bugs sticking around from 532. Do a factory reset (full wipe if you have recovery) and see if that solves it.
any updates on this issue .the device screen simply doesnt wake-up from sleep ,unless you hard reboot .
i'm on 290 stock ,and testing the auto brightness disable method.
update : issue persists with auto-brightness disabled .
Hmm, it has to be a software bug. I can't see how this could be a hardware issue. Have you tried everything? Wiping? Re-flashing? Flashing a different ROM?
I did still get it on stock rooted rom. Twice in a day
Sent from my C6833 using Tapatalk
Happened to me view times when i tried to play movies, weird thing its not all movies, just some of them. Then i tried to remember what did i just installed because it never happens before. For me it was Nooxzoid, i uninstall it, and it back to normal.
So maybe try to remember does it happened before or just recently, maybe some app went roque with your phone.
Sent from my C6806 using xda app-developers app
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Xyphir said:
Old topic but this just happen to me. Screen went black and couldn't get it back still heard noises from speaker when got message but couldn't get screen on I tried red button and volume up but never worked. I had to remove sim which forced a reboot. Never installed anything recently on rooted. 532. I've had nothing but issues regarding this phone. Regretting getting it thought sony would make a better product then this.
Sent from my C6806 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have it just once though two days ago. Force reboot it by the button i almost gone mad when it's still not working, but somehow after a minute, it's normal again. I don't know why. But in case of yours, try to upgrade to the latest ROM first. That might fix it for you. No point for rooting if you can't fix the problem so let it go.
Sent from my C6802 using xda app-developers app
Hello Good People,
Still having this issue and it seems to be getting worse
Did anyone find a solution?
T.I.A.

Do more people have random reboots?

Random reboots
Sometimes it reboots randomly.
Do more people have this problem?
I did a Factory reset by the way
None until now. About a month in with the device.
Same here. Reboots and random app crashes.
Skickat från min SM-G925F via Tapatalk
ernell said:
Same here. Reboots and random app crashes.
Skickat från min SM-G925F via Tapatalk
Click to expand...
Click to collapse
Hi,
After installing new update "G925IDVU1BOE3" from Samsung, am not getting any issues and battery backup is also good compared to earlier times when I was on OD2.
Hope this helps.
Regards,
Richa
no reboots on stock Verizon or after moving to CleanROM 1.1
fletch33 said:
no reboots on stock Verizon or after moving to CleanROM 1.1
Click to expand...
Click to collapse
Before that you had reboots too?
john291 said:
Before that you had reboots too?
Click to expand...
Click to collapse
no i was on stock when i bought it and moved to a custom rom a few weeks ago and on my Verizon Edge i can not recall ever having a reboot on either of them. not saying it never happened but i dont recall it happening.
i also read about people having rotation issues and have not had that issue either so maybe i am lucky.
if Cell Standby would use less battery and reception improve a little it would almost be perfect.
I am on the 3 UK branded firmware and I get occasional reboots and also occasional freezes.
It is very annoying.
I am going to flash the unbranded UK firmware for my edge and see if it makes a difference.
Please Let me know how it goes. .those sudden reboots drive me crazy
Ps i cant remember that i had those reboots before the update.
john291 said:
Ps i cant remember that i had those reboots before the update.
Click to expand...
Click to collapse
You haven't even mentioned which firmware you are on, or which you were on previously. Are you using a G925F/T/I/W8/D/P/D4/0? With only saying "I have random reboots" you say as much as "I have a problem". And that isn't much, at least not enough to provide any constructive help..
Did you root? Did you change anything? Any information please Otherwise it will be hard/impossible to really help with it
fletch33 said:
no reboots on stock Verizon or after moving to CleanROM 1.1
Click to expand...
Click to collapse
mythos234 said:
You haven't even mentioned which firmware you are on, or which you were on previously. Are you using a G925F/T/I/W8/D/P/D4/0? With only saying "I have random reboots" you say as much as "I have a problem". And that isn't much, at least not enough to provide any constructive help..
Did you root? Did you change anything? Any information please Otherwise it will be hard/impossible to really help with it
Click to expand...
Click to collapse
Hello there
i have model number G25F
I am now on firmware: LRX22G.G925FXXU1AOE3 this was the update from the orginal firmware before(i dont know the number)
I am not rooted and i changed nothing.
I tried a hard reset but the random reboots and sometimes tochwizz crashes are back..
But some times the Phone is working for more then 6 hours without a problem its very strange..
Best regards
I have the same problem but samsung service centre fixed it by changing the main board and battery.
dog-man said:
I am on the 3 UK branded firmware and I get occasional reboots and also occasional freezes.
It is very annoying.
I am going to flash the unbranded UK firmware for my edge and see if it makes a difference.
Click to expand...
Click to collapse
There is no any unbranded uk.. Only international
There is or at least was. I flashed it onto my edge and it was fine, but I have gone back to 3 UK firmware to take advantage of their new 'volte' (I think it's called) service.
dog-man said:
There is or at least was. I flashed it onto my edge and it was fine, but I have gone back to 3 UK firmware to take advantage of their new 'volte' (I think it's called) service.
Click to expand...
Click to collapse
What that "volte" does?
It uses a different frequency to make signals go further.
Supposed to help fill in the areas where the signal is poor or no signal.
dog-man said:
It uses a different frequency to make signals go further.
Supposed to help fill in the areas where the signal is poor or no signal.
Click to expand...
Click to collapse
Hah that is SUCH FAKE .. stay away from that CRAP ! it is just scam and spam !

6.0 update?

I had an Xperia Z, on 5.0 and had issues with phone restarting when data was on/locked.
Once I got 5.1.1 on it, the issue went away. Now my M4aqua does the same thing on 5.0
Do you think it will be updated by end of year? Heard something about that.
Also the issue only happens in a certain place, I need to be in for a while. Kind of annoying that only happens in one place.
Also I have the "E2306" model. What version do I flash via flashtool to get firmware updates and keep lte. Flashtool has a bunch of different versions.
I think it will come in 2016
E2303 cihazımdan Tapatalk kullanılarak gönderildi
I hope for late december launch. Interesting about your problem - my data is alsways on and i did not see such problem. Can you provide more details?
neptun2 said:
I hope for late december launch. Interesting about your problem - my data is alsways on and i did not see such problem. Can you provide more details?
Click to expand...
Click to collapse
I can have the phone on and be using it normally.
I lock it and put in my pocket.
When I go to take it out sometimes it will be at boot-up screen or it will be at home screen.(since it restarted itself)
Get pretty hot too.
Weird thing is that it only happens in this specific location.
I can have data on all day and have no heat or restarting issues.
My guess is that i'm a little too far away from tower and data goes crazy?
It's fixed on 5.1.1

Touchscreen problems

After a while ofor using my phone the top left part of my touch screen becomes unresponsive and I can't press some of my menu buttons, eBay and inbox for example......a restart fixes the problem and I can't seem to duplicate it, it just happens. .....already got a replacement phoene and it's making me wanna ask for a note 5 in exchange next time....anybody else experienced this issue yet
colton1118 said:
After a while ofor using my phone the top left part of my touch screen becomes unresponsive and I can't press some of my menu buttons, eBay and inbox for example......a restart fixes the problem and I can't seem to duplicate it, it just happens. .....already got a replacement phoene and it's making me wanna ask for a note 5 in exchange next time....anybody else experienced this issue yet
Click to expand...
Click to collapse
So you got a replacement phone, and it's doing the same thing? If so , maybe its an app you are downloading. I never heard of this problem, and it's odd that it would happen to you 2 times in a row, if that's the case
findinghomer said:
So you got a replacement phone, and it's doing the same thing? If so , maybe its an app you are downloading. I never heard of this problem, and it's odd that it would happen to you 2 times in a row, if that's the case
Click to expand...
Click to collapse
Couldn't have said it better. I also haven't had any problems with my phone (yet). By the way, my aunt just got a Note 5 and has had countless problems with it (even more than what people have reported here). First, her phone would lock up completely randomly. Then, she got a replacement and had issues with the speakers on her phone. The problems just kept coming. She now has switched to this phone and is way happier with it.
Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
phiftyopz said:
Couldn't have said it better. I also haven't had any problems with my phone (yet). By the way, my aunt just got a Note 5 and has had countless problems with it (even more than what people have reported here). First, her phone would lock up completely randomly. Then, she got a replacement and had issues with the speakers on her phone. The problems just kept coming. She now has switched to this phone and is way happier with it.
Sent from my Samsung Galaxy S6 Edge+ using Tapatalk
Click to expand...
Click to collapse
That is not encouraging, considering these two phones are essentially exactly the same device lol.
Thanks for the suggestion on it being on of my apps......I Uninstalled "easy unrar, unzip & zip" problem seems to have gone away.....it was either that or dropbox I Uninstalled both at the same time and haven't had the problem, gonna give it another day or 2 without a reboot and attribute it to that app....
Back to the drawing board the issue just happened to come back right after that post. ......I guess I'll deal with the occasional restart and hopefully when we finally get 6.0 the problem won't come back
Having the exact same issue with my new Verizon Galaxy S6 Edge+ (received phone Dec 29) . And as the OP states, a restart temporarily fixes the issue. In addition, this is for sure a software related problem because I can rotate the phone on it's side but still will be unable to select the menu in top left corner. Rotate back vertical, not able to select menu in top left corner but can select the menu in top right corner (if there is one for the app). Sometimes I have been able to close the app, reopen and the problem is temporarily fixed.
I'm surprised this issue hasn't happened to too many other people......especially since it happened in both phones Verizon has given me, I would assume it's a wide range issue for a lot of users
Wow that's strange nothing wrong with mine except this crappy battery life. A 3700mah battery like the droid turbo 2 should be in order
Having the same issue here for a few weeks now. A reboot fixes it temporarily. I have been trying to pinpoint an app but no luck yet. It seems random.
Sent from my SM-G928V using Tapatalk
Did anyone have tapatalk installed and receive an update today? Previously when this happened I had to reboot to clear it up. After my tapatalk update it is now working with no reboot. Could be coincidence. Not sure.
Sent from my SM-G928V using Tapatalk
Well it was definitely tapatalk. If anyone having the issue still uninstall or update and reboot.
Sent from my SM-G928V using Tapatalk
no tapatalk here

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