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Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
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To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
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No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
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Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
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Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
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My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
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I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
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Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
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I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
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I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
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Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.
Thread for hardware mods
POSTING INTERNAL tf101 pictures
like 3g dongle ? internal sd cards? ssd?
removing the battery for 2 HDD 500go?
finding sd cards hubs? usb to sata cables?
? there is a place in the tablet for a 3g dongle?
there are 2 screws under the upper rubbers and the dock open easy
there is a lot of spaces avaible
My MIFI might actually fit in there, all I would need to do is supply it power somehow.
I'm no hardware engineer though, but if thats possible it would save you from the driver issues with a 3g dongle.
I wonder if it would be possible to check which pins from the adapter connect to USB - so we can make DIY USB adapter for those without a dock.
hmm adding an hdd would be very interesting, sata won't be very hard, powersupply will be.
Sent from my O2x with CM7
This is what I was looking for, looking to do some mods to the dock.
Thanks Markolino72.
Internally mount and wire a 32gb memory stick to the USB port so you get a 32gb hard drive added whenever you dock It might even have enough room for a portable USB hub so you don't lose use of the external usb port?
does anybody think it will be easy to make a DIY dock fix for those with battery draining issues like me?
It seems like it would be relatively easy - just make a switch to either connect or disconnect the cords coming from the docking point.
Or even better, maybe if you put the correct microcontroller in there you can have it switch the pins to floating, if it senses that there is no tablet connected (not sure about the details though)...
ydnality said:
does anybody think it will be easy to make a DIY dock fix for those with battery draining issues like me?
It seems like it would be relatively easy - just make a switch to either connect or disconnect the cords coming from the docking point.
Or even better, maybe if you put the correct microcontroller in there you can have it switch the pins to floating, if it senses that there is no tablet connected (not sure about the details though)...
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Have you seen the post in the General forum (2nd page now I think)? Posted by Asus_USA themselves, if you prove the 6 steps that your dock has the issue you can get a new one! I really do hope that I can get mine exchanged, waiting on a reply from my local service center..
Regards.
In regards to the hardware mods, that really looks amazing. Would love to put in my mifi there as well, attach it via USB to charge = your own 3g model Maybe a little modding you could get the mifi to power on only when the dock is connected (remove the battery of the mifi?) so that when it powers on it'll power on the mifi as well. Only a few thoughts.
Maybe a little modding you could get the mifi to power on only when the dock is connected (remove the battery of the mifi?) so that when it powers on it'll power on the mifi as well.
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it's a good thought but the mifi I have (novatel 2200) wont work without the battery, for some reason if the battery is bad or removed you cannot run usb, it must be the way they have the power run through the battery or charging. Not sure if all are like this or not.
andrewklau said:
Have you seen the post in the General forum (2nd page now I think)? Posted by Asus_USA themselves, if you prove the 6 steps that your dock has the issue you can get a new one! I really do hope that I can get mine exchanged, waiting on a reply from my local service center..
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I talked to the Asus service rep about it. They currently won't give you a new one since they have a hardware upgrade to fix it. If you wanted a new one you needed to do before they solved the problem. I'm waiting on the upgrade part to be delivered for for mine. Should in a few days.
A switch should theoretically work. The guy at the service center said the replace something that goes into the hinge of the dock. Looking at the teardown pics, you can see a wire goes into each side of the hinge, so I think they replace the wires and maybe make a new connection somewhere on the dock.
Surprising how much wasted space there seems to be in the dock -- it's nowhere near as tightly packaged as the tablet itself. Looks like Asus can optimize the size or fit some more features in future versions, if they want...
Let me see if I am thinking correctly...Your saying using something like mifi installed via USB wires (will it be always on?) then connect via WiFi on your transformer? So basically your putting the mifi in a case that can never be opened without a screwdriver? I guess one would always have access for your other devices as well as long as the TF is in the vicinity.
P.S. I think I think this is a good idea, not decided though. I like to think of it in a real world application.
there is another post with a guy putting in an SSD, but it bulges at the keyboard. A 32g SD card would be nice.
Sent from my Transformer TF101 using XDA Premium App
typci said:
I talked to the Asus service rep about it. They currently won't give you a new one since they have a hardware upgrade to fix it. If you wanted a new one you needed to do before they solved the problem. I'm waiting on the upgrade part to be delivered for for mine. Should in a few days.
A switch should theoretically work. The guy at the service center said the replace something that goes into the hinge of the dock. Looking at the teardown pics, you can see a wire goes into each side of the hinge, so I think they replace the wires and maybe make a new connection somewhere on the dock.
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You are getting the replacement part? bought mine on the US, but live in chile... would really like to somehow get the part that needs to be replaced and do it myself
tanguita said:
You are getting the replacement part? bought mine on the US, but live in chile... would really like to somehow get the part that needs to be replaced and do it myself
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There's very little chance they'll give anybody the part, and nothing in the previous person's post suggested they're doing so for him.
Talk to Asus Chile and get it serviced by them:
http://www.asuschile.cl/
http://latin.asus.com/Static_WebPage/Service_center_chile/
knoxploration said:
There's very little chance they'll give anybody the part, and nothing in the previous person's post suggested they're doing so for him.
Talk to Asus Chile and get it serviced by them:
http://www.asuschile.cl/
http://latin.asus.com/Static_WebPage/Service_center_chile/
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Well I ended up calling them. I would have to ship the dock to "someone" in the US, have them ship it to the repair center, fix it, ship it back and then ask that "someone" to ship it back to me... sooo, I'm basically screwed... I ended up with a nice 150US paperweight (not even considering the horrible light bleed on the transformer).
tanguita said:
Well I ended up calling them. I would have to ship the dock to "someone" in the US, have them ship it to the repair center, fix it, ship it back and then ask that "someone" to ship it back to me... sooo, I'm basically screwed... I ended up with a nice 150US paperweight (not even considering the horrible light bleed on the transformer).
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Yeah, actually, I hadn't realized that but it does say it clearly on the product warranty page:
"Brazil and South American countries don’t support global service"
http://support.asus.com/warranty.aspx?SLanguage=en&p=20&s=16&m=Eee Pad Transformer TF101
took mine apart also and there is quite a bit of room.
i plan on putting a 128gb usb flash drive inside the dock and soldering onto the usb connections once i get all the bits in.
Any bigger pictures? Are the screws under the rubber feet?
just two screws under the rubber feet near the hinge then it just pulls apart from the top
had to take mine apart as the spring/clip mechanism for the sd card wouldnt lock the card in.
now the card is stuck in with no nails haha a simple fix.
This is good news. I hacked a Crystal HD decoder card (pcie), USB wifi dongle, a logitech nano receiver, and a 4 port micro usb hub (from a touch screen setup) into a Dell mini 9 and there was absolutely no room compared to this.
They even have covers for the USB ports, so if you remove a header and solder wires up you just have to hot glue / epoxy that cover from the back and you are money. Looks clean and stock.
I have an old 64 GB thumbdrive that might find a new home. Maybe a 1.8" usb HDD would fit in there with the battery, without the battery who knows.
I just went to put my Streak on charge and i could not get the plug to fit, so i inspected the plug, and sure enough there is a slither of black plastic with contacts on it that has come from somewhere!
This means my Streak is dead, i cannot charge it, cannot use fastboot to recover to Factory state to claim on Dell Warranty or anything!
Any ideas?
http://www.ebay.co.uk/itm/USB-Conne...K_Replacement_Parts_Tools&hash=item519bc51451
Not sure about fitting it though
I wish these guys could ship to the U.S. One of my Streaks PDMI connector is also damaged - I can still charge it via the dock. I wonder what is the part number for it.
streak4m3 said:
I wish these guys could ship to the U.S. One of my Streaks PDMI connector is also damaged - I can still charge it via the dock. I wonder what is the part number for it.
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If i ordered one, i could ship one to you if you pay for the postage too. Thats not a problem.
Thanks for the replies guys, i am gutted, currently, i only have 2 choices, sell it as it is as depreciation has really taken a hit on this device, and move on, or repair and keep it going.... trouble is, how much will it cost to pay someone to solder that back on, and if i am getting that done, may as well upgrade the internal sd as well.
Dunno what to do, currently using a Nokia 5230, eeek... can you imagine!
i have since realised i have posted in the wrong forum, sorry mods, i do apologise, so no need for big red posts stating how i should post in Q & A, instead move the this post there please?
(InsertNameHere) said:
If i ordered one, i could ship one to you if you pay for the postage too. Thats not a problem.
Thanks for the replies guys, i am gutted, currently, i only have 2 choices, sell it as it is as depreciation has really taken a hit on this device, and move on, or repair and keep it going.... trouble is, how much will it cost to pay someone to solder that back on, and if i am getting that done, may as well upgrade the internal sd as well.
Dunno what to do, currently using a Nokia 5230, eeek... can you imagine!
i have since realised i have posted in the wrong forum, sorry mods, i do apologise, so no need for big red posts stating how i should post in Q & A, instead move the this post there please?
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Appreciate the offer, mate. I was able to find one that ships from HK but hesitant to order because I don't know what is involved in attaching it to the board.
Have you thought about just getting a battery charger and charging it that way. Those things are inexpensive and can serve the purpose until you save up for a new device.
Yep i have thought about that, thats probably the best option as i doubt many roms are gonna come out that are better than MIUI 2.4.20 with ext4 on the streak anyway.
From that point of view i think you are right, use it till it breaks... its a shame the phone is let down by a few things, PDMI port is not mechanically sound, and of coarse the screen is not mechanically sound, apart from that quite a good phone.
I am currently finding out how much it will cost to get the socket soldered, if its cheap i will get it done if not, it will have to be the charger solution, in the mean time i will buy a charger to be going on with.
(InsertNameHere) said:
Yep i have thought about that, thats probably the best option as i doubt many roms are gonna come out that are better than MIUI 2.4.20 with ext4 on the streak anyway.
From that point of view i think you are right, use it till it breaks... its a shame the phone is let down by a few things, PDMI port is not mechanically sound, and of coarse the screen is not mechanically sound, apart from that quite a good phone.
I am currently finding out how much it will cost to get the socket soldered, if its cheap i will get it done if not, it will have to be the charger solution, in the mean time i will buy a charger to be going on with.
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I sent you a PM.
Somehow the micro usb port on the phone (the charger) has been mashed up inside, i think it may have been due to someone trying to fit the wrong charger into it.
a shop said it'd have to get sent away,
i was wondering if their is a place to send it to get fixed or it it fixable ?
atm im having to charge another battery with a docking station and swap battery's because it wont charge,
it did work a little earlier on today, charging. but i can see the insides are pretty well destroyed.
it looks like the piece can be removed and a new one soldered on,
any ideas ?
thanks.
Honestly, if somone on here knows how to fix hardware issues I am sure they can lend you a hand but otherwise you will have to go to a repair shop and have it serviced. Just make sure that everything is complete stock and bootloader is in locked state just to be safe. If you don't want to send it back through the mail you can always take to a sprint authorized repair shop.
If you want to attempt it yourself here you go
http://www.youtube.com/watch?v=jxiv3x88eRg
http://www.youtube.com/watch?v=fdxrPWrVgR8
http://www.youtube.com/watch?v=I-HlZQKQzoQ
http://www.ebay.co.uk/itm/New-HTC-E...K_Replacement_Parts_Tools&hash=item20ca337adf
Thanks guys, ive been looking online and some places seem to say they can fix it,
that video is just jokes, he faffs around with the thing im sure he ha no idea what hes doing.
ive found usb ports for other htc models just not the evo 3d.
ive realised it is quite a common problem
its charging via my docking station... just. obviously the internals of the micro usb are mashed up, and i know the replacement needs to be soldered on,
ive looked on some websites but cannot find anywhere to fix it.
its ok atm as its charging via dock, and i have a spare battery, also i can just take out my sd card to add stuff but it i rather annoying abd id like it fixed asap.
You could always use WiFi file explorer,of course WiFi is required but you can read and write the sdcard from your ip address,
Signature (Don't ask me for help, couldn't careless if your phone explodes)
strange thing is its connecting via my dock.. and charging, eventho the insides of the micro usb are mashed up..
it wont work with any other cable just in the dock...
im guessing the dock pin is slightly larger thus allowing a connection ?
I've had this problem since I got the phone. The micro USB port is looks. No matter what cord I use it wiggles. I contacted Verizon and Samsung after I bought the phone and they would only send me a refurbished one/repair it. They didn't understand that when you spend $700 for something and it has a problem that the item should just be replaced. Anyone else's loose? Easy way to fix it?
Anyone?
eric150 said:
Anyone?
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Its a hardware issue and repairing a sealed phone is little difficult. So my personal opinion take it to samsung shop/dealer or contact ur provider. Thats easiest and will be far less risky.
I remember this issue whn i had s3, the whole phone needed to strip down to fix the connector.
Or try youtube but DIY i dont recommand.
Sent from my SM-G925F