Microphone issue when answer the phone call with screen locked - Samsung Galaxy S9+ Questions & Answers

Hi, is any of you guys with the new October update and One UI 2.5 interface have an issue answering the phone calls?
I face the following:
Phone is ringing, I answer, I can hear the other person but I'm not heared. If I enable the speaker and then turn back to headset by disable it, the microphone is working and I can be heared.
The issue is manifesting only when the phone is locked and I receive an call, when the phone is unlocked and I'm calling somebody, everything is normal.
In the normal tests, the microphone is working normaly (for example voice recording).
Sent from my SM-G965F using Tapatalk

Hello, I have the same problem after October update. What i figure from now is that is manifesting only when i have the phone sounds on mute. It's working fine with sounds on or on "vibrations" .
And I'm "happy" that is not a problem with my phone, but only a software bug...

I have this problem too. Is there a solution?

I've made an reset to factory settings and problem was solved. I'll see in the future if reappears.
Sent from my SM-G965F using Tapatalk

I don't want to perform a factory reset, what about "Maintenance Boot Mode" ? Or "Safe mode boot" - there are some guides on the internet about Galaxy S9 Plus microphone won’t work during calls issue, or Wipe the cache partition?
But Maintenance Boot Mode it seems that is not working anymore - Press and hold the Power + Volume Down buttons for approximately 10 seconds - only reboot the phone...

robotila999 said:
I don't want to perform a factory reset, what about "Maintenance Boot Mode" ? Or "Safe mode boot" - there are some guides on the internet about Galaxy S9 Plus microphone won’t work during calls issue, or Wipe the cache partition?
But Maintenance Boot Mode it seems that is not working anymore - Press and hold the Power + Volume Down buttons for approximately 10 seconds - only reboot the phone...
Click to expand...
Click to collapse
Your better off, taken it to a service center....

Thank you, I will see. Service centers take days only to make a factory reset...

Related

[Q] Galaxy S 2 Phone Options Displaying Incorrect Information Ref: Silent Mode On/Off

Hi, Have had Galaxy S 2 for 5 weeks, it was working properly up until the screen failed last week, went off for official repair, came back fixed, all good I thought....But a New Issue Has Manifested
The methods of toggling through having sound on or in silent mode are giving false indications......
In phone options, which are entered by a long press on the power button, the first option is silent mode on / off, but the phone is doing the exact opposite to what it says! I have missed a couple of important calls because I checked the phone status this morning when I came out of a meeting, it said "Silent Mode On" So I hit it to activate Silent mode off, which it displayed, however, got to office and 2 calls had been missed, the phone was not ringing out at all...! (Even though it was displaying silent mode off) when I toggled bact to silent mode on, it would then ring???!???
I have soft reset, hard reset, and neither has made a difference. Now, do I send phone back again and be without it for 10-12 days, or is there a simple fix/issue I am missing here? If it was a Nokia, I would have re-installed the firmware as the next action, but cannot work out how to do this on a Samsung Galaxy S 2.
If I choose phone update in about phone, it tells me no new updates available.. There does not seem to be a re-install existing firmware route to take.
Please advise?
Thanks in anticipation;
skthecat
factory restore reinstalls the existing firmware .
jje
Hmm, well it cannot be that then, can it... Any ideas why phone is "Cross Wired" for want of a better explanation for the Silent On / Off reversal?
Cheers;
skthecat

Persistent Silent Mode - Help!

I just purchased a used Razr XT910 (Rogers) from Best Buy and started setting it up today. At one point, I used the volume buttons to mute the phone, and then things started acting up. The phone is now in persistent 'silent mode.' No matter how much or often I press the volume up button, within seconds the phone will mute itself. Even when I go into Settings and uncheck 'Silent Mode,' it will be checked again almost immediately. The phone is basically unusable now and I am very frustrated.
All I've done to the phone so far:
-no apps apart from what came stock have been installed
-tried turning off the phone and then on (no change)
-tried doing a factory reset, but it dumped me into AP Fastboot (why???)
-setup my Google account
-a few settings have been changed, ie. haptic turned off, vibrate turned off, etc.
-the volume buttons work and aren't stuck
The phone is running Gingerbread 2.3.6 and is from Rogers. Apparently, the phone was tested as working from Best Buy. Is this a hardware or software issue? Should I try doing another factory reset, even though last time it put me into fastboot?
Any suggestions or solutions?
it is strange try another reset and if it put you in fastboot there is an option from there to reset, i dont remember it though, google or youtube it
Well this might sound weird but push on the speaker location. A couple batches of RAZR have an issue (mine included) where the speaker contact comes loose and pressing on the speaker helps make the connection again.
Here is just one of the many threads on it https://vzwsupport.jive-mobile.com/#jive-discussion?content=/api/core/v2/discussions/772234
Sent from my DROID RAZR using xda premium
dxearner said:
Well this might sound weird but push on the speaker location. A couple batches of RAZR have an issue (mine included) where the speaker contact comes loose and pressing on the speaker helps make the connection again.
Here is just one of the many threads on it https://vzwsupport.jive-mobile.com/#jive-discussion?content=/api/core/v2/discussions/772234
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
i don't think his problems with the speaker.. he seems to be referring to the volume option that keeps putting itself into silent mode..
Sent from my XT910 using xda app-developers app
Are you by any chance using the SmartActions or Tasker?
If you are using ICS you can go to Sound -> Volumes and set the ringtone volume from there.
Thanks for the replies, everyone. On Saturday, I decided to try a factory reset through Android again. This time, it reset the phone as it should have. I've been testing the phone (by muting and unmuting, etc.) since then, and it seems that the silent mode problem is now fixed. It looks as though it just needed a proper reset.
I love this phone by the way .

I9100 Stuck During A Call And Won't Hang Up

Hello all.
I have been using the I9100 for the 3rd year now, and about a week ago, i started to get the following bug:
When I am in a call, sometimes, without me doing anything, i stop hearing the other side.
When I try to hang up and end the call, i press the red button - AND NOTHING HAPPENS.
For 5-10 minutes while the phone stuck in a "call state", the call disconnects and the phone seems to return to its senses.
Other solution is to restart the phone - all that is really frustrating because it still takes about 5 minutes to return to the call - which sometimes can be important.
Anyone experienced such problem - and maybe found a solution?
What firmware are you on?
andrewwright said:
what firmware are you on?
Click to expand...
Click to collapse
i9100
4.1.2
i9100xxms2
Save you're data and factory reset and wipe cache in recovery. Are you rooted? Either way it will /should sort the problem.
Yeah i used to have the same problem when i was on stock 4.1.2. But i didn't have any problem of hearing the other side, only when i used to press the red button to hang up, the touchscreen wouldn't respond. The solution to this is very simple. Just go in the settings and check the option which says "use power key to hang up". After this whenever you press the power key during a call, it forces the phone to hang up. That should solve your "hanging up" problem.
Hit thanks if i helped! :laugh: :laugh:

KIW-L24.. bluetooth calling not working anymore

my Bluetooth headset is connected and music is working fine..but bluetooth calling suddenly stopped working after few days. whenever i'm calling with my headset i and the other person can't hear anything. i checked settings and phone audio is turned on. please help.. thanks
Got same problem
Few days ago earphone stop working. On other phone work's fine.
On my KIW-L21 I can start and stop calling. While I'm calling can hear only noise.
I had the same problem. Huawei support was no help. But I finally wiped my cache partition and that fixed the problem. No need for a factory reset.
1) Turn off your phone, wait a few seconds
2) Hold volume up button and power button until your phone starts
3) select "wipe cache partition", wait for it to complete
4) select "reboot system now"
Aee tou facing the issue on stock or any custom rom?
I had this issue on the stock Marshmallow ROM. I would have to do a restart, then unpair and repair the Bluetooth headset in order to continue making calls with it. It would fail to the point I had to follow this procedure about once per day. Making sure I did a restart before starting my day made it occur much less often. If I didn't restart every 24 hours, the Bluetooth would stop working pretty quickly on the 2nd day.
I have since changed over to LineageOS 14.1 and am now running Nougat 7.1.2. Haven't had the issue return since.
On another note, my Bluetooth mouse also works now, which never worked before. Definitely a better Bluetooth experience. The Bluetooth on the stock ROM from Huawei is just a disaster, plain and simple.

My phone is not playing Dial tone

My phone is not playing
Dial tone
And do not hear what I'm talking about during a conversation
And I do not hear anything either
In a conversation through whatsapp the sounds work
And in all other applications
My phone is note ||
rom
lineage-14.1-20171019-tilak-n7100.zip
The phone worked without a problem before that but suddenly in the middle of a conversation it was turned on again and since then nothing has been heard in the conversations
In addition, I checked another SIM on my phone, and with it the same thing happened
In addition, I checked another SIM on my phone, and with it the same thing happened
sh770 said:
In addition, I checked another SIM on my phone, and with it the same thing happened
Click to expand...
Click to collapse
Have you tried these steps:
Disable the audio tone
Re-enable it
Soft reset
I have seen this fix your issue on many other devices
- Deployments
How I do it and what it
What is the soft reset
sh770 said:
What is the soft reset
Click to expand...
Click to collapse
Press and hold the Power and Volume down buttons for 12 seconds.
Use the Volume down button to scroll to the Power Down option.
Press the Home key to select.
Note The device powers down completely. It is recommended that the device be powered up in Safe Mode.
- Deployments
I pressed for 12 seconds and the machine was turned on again I had no choice I have custom speakers and still it does not work I tried to run in safe mode and it did not help
Resolved
I flash ROM
The phone is now working

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