A few days ago, my phone began showing weird bavior: The very top of the touch screen was not reacting to any input, so I couldn't open the menu. I found out I could circumvent this by using the touch area below the speaker to draw out the menu. But now I randomly have ghost touches and the phone is not usable any more. Maybe it will be back to normal later, since that has already happened before. But this is unpredictable. I also did a full reset of the phone via Android.
In the meantime I bought a replacement, but would like your opinion if I should spend 40-50€ on repair parts and try to replace the display. Do you think the phone will receive security updates for 1-2 years from now?
I am kind of mad at Honor for the poor build quality (my phone is just around 2.6 years old!) and lack of bootloader unlocking. Will definetely not buy a Huawai/Honor again, unless they change this.
So I actually did a replacement following this guide:
And it worked! But it was quite pricey: 40€ for screen with battery unit, another 20€ for a new back cover (the old one easily caught scratches while cleaning off the glue) and 15€ or so for tools and thermal compound (which they almost never use in videos, but i felt was necessary).
One disadvantage is also that you need to be very careful while placing the back cover on, because unless you use glue only (i used the strips only version), you cannot move it after placing. So the back cover was off by maybe a millimeter or so. Not great, not terrible.
Anyway, the new owner is happy and I hope he can enjoy it for two more years or so.
I bought myself a Redmi Note 10 Pro and now have LineageOS (unofficial) running on it. While I enjoy the much larger battery and screen of the Redmi, I would probably have kept using the Honor 10 for one or two more years if it wasn't for the defect and locked bootloader. I think it still has sufficient performance and camera.
Related
This is my second G Tablet from Woot.
The first came with a bad pixel that I was intending to live with and try to correct. It went from one bad pixel to a whole line of green pixels across the screen and without rooting and flashing a different rom to get a program that actually would load on the G Tablet I gave up and RMA'd it. Pretty amazing service, shipped mine before the return arrived and no shipping either way.
Now my second G Tablet. Plugged it in and charged until the green light came on and booted it, anxious to get all of my apps reloaded. Immediately noticed that there is an outline about half an inch in from the screen edges all the way around the screen, it looks like a puddle on the screen and a lot like burn in on my Plasma TV. I honestly don't want to roll the dice again and get a new one, but I don't know if I should be concerned about the longevity of the product being less with this issue. Most apps you can't see it and it doesn't bother me, I just don't want to have it die on me a few months down the road and not have the option to return it.
I hope there isn't another thread about this specific screen issue, I couldn't find it and any advice would be great.
Try 'Pixel Fixer' from Market.
Also: LCD burn-in, image persistence fixed!
Are you sure thats not the dual layer screen protector that was shipped on earlier units ? perhaps woot got a punch of old stock.
Also might be some trapped humidity from transit (moving between indoor/outdoors) I would run it on highest brightness for a couple of days if that doesn't fix it I would exchange.
Not sure if it is the dual layer screen protector or not.
Being that it is a G-Tablet we don't have access to the true android market without rooting and running a different ROM, which I haven't decided against, but if I am going to be RMAing it i don't want to hack it and take a chance they refuse to replace it. It isn't bothersome, just more concerned about it effecting the longevity of the tab.
Thanks for the replies.
just download the apk of google.
if the tab is still covered by the manufacture warranty then make them fix it. if they cant fix it they will replace it for you then.
I have a tiny little cluster of what look like pinholes on my screen. Hard to describe, but they are virtually invisible but you can see them with the screen off when in the right light.
Now, although this doesn't bother me, and I'm not worried about getting it replaced but this is supposedly a virtually indestructible screen.
To my point, if I decided to get it replaced, what is the warranty? Is it 1 year from purchase (it was a Three upgrade). Do I need to unroot just for screen replacement?
sent from somewhere over there
I had my screen replaced this week because light vertical line appeared on it.
As long as you in the EU, phone should be covered by two years warranty.
No idea if root will matter in your case, mine was not rooted and had official ROM on it.
Be careful though that SGSII screens roughly since end of 2011 are significantly inferior - they are darker and lack the optical anti-reflective coating. So if you bought your phone before of that you may want to reconsider.
I bought this second hand and I wanted to know how is it working out for you guys after 2 years
decemberlast2013 said:
I bought this second hand and I wanted to know how is it working out for you guys after 2 years
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Shame to admit but terrible...
I am looking into repairs right now for the phone my girl used for the last two years. I bought her HTC HD7 for time being.
Well...here it goes:
1. Touch Screen goes funny, you need to lock-unlock the screen 1-2 times for it to react normally again.
2. The main case lock is a bit loose. The spring mechanism is still strong though making the screen semi detached from the main case. (I am really sorry for my English, I had a bottle of wine in me too, which I am sure doesn't help, but I hope you will get me) Basically the phone case is not locking fully.
3. USB port is dead. No, really dead! Charges under certain angle. Computer won't even recognize the phone.
4. Microphone is dying. People complain that I sound like I am using a speaker phone.
5. Power chip died a few month ago. Had to repair. They re-soldered it, which was pretty impressive considering the fact how small it is. (they gave me the old one in a plastic bag as a souvenir.
I mean, yes, my girl friend is not so good with Tech stuff... I beg you to check the phone yourself before buying it. It depends a lot on the user... They are not the highest quality build, although they certainly look very solid.
Regards,
A
PS - power chip = power management chip. Won't charge/turn on
Karachii said:
Shame to admit but terrible...
I am looking into repairs right now for the phone my girl used for the last two years. I bought her HTC HD7 for time being.
Well...here it goes:
1. Touch Screen goes funny, you need to lock-unlock the screen 1-2 times for it to react normally again.
2. The main case lock is a bit loose. The spring mechanism is still strong though making the screen semi detached from the main case. (I am really sorry for my English, I had a bottle of wine in me too, which I am sure doesn't help, but I hope you will get me) Basically the phone case is not locking fully.
3. USB port is dead. No, really dead! Charges under certain angle. Computer won't even recognize the phone.
4. Microphone is dying. People complain that I sound like I am using a speaker phone.
5. Power chip died a few month ago. Had to repair. They re-soldered it, which was pretty impressive considering the fact how small it is. (they gave me the old one in a plastic bag as a souvenir.
I mean, yes, my girl friend is not so good with Tech stuff... I beg you to check the phone yourself before buying it. It depends a lot on the user... They are not the highest quality build, although they certainly look very solid.
Regards,
A
PS - power chip = power management chip. Won't charge/turn on
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Got two of them and both work flawless and I've yet made the jump to WP8 though I recently bought a Lumia 520 for a friend's daughter and will likely make the jump soon. Still waiting on where some are going with the Samsung Ativ S and interop unlock.
Sold mine to a friend which has a habit of breaking his phones, and now, a year and a half down the road, the phone is still going strong.
The metal bezel around the screen has changed color due to hard wear, and the back cover is both dented and scratched, but the phone it self is working as normal.
I would give this a 5 out of 6 for durability.
-KJ
So first 2-3 days with the device I kept noticing more and more issues since its been out of the box. I'm really particular with anything I own and if I'm paying money for it then I expect nothing but the best, and I'll take care of my belongings the same.
As soon as I unboxed it I noticed that some of the edges of the metal finish were unevenly colored and scratched. The dark plastic fillers on the back had patches in them and were discolored also. I told myself I wouldn't be so nitpick-ey about those. Moving on...
Later once I setup the phone I realized the power button's right side was completely sunk in, while the volume rocker was also uneven, with the Volume up Side sticking out of the device, and the Volume down Side completely flush with the device.
Concerned I took it to the closest AT&T store where I've become quite friendly with some of the sales associates there. Just wanted to get an opinion as to whether I should live with these imperfections (it would have drove me crazy). I showed it to one of them and they urged me to call AT&T support and try to set up a buyers remorse period exchange straight away.
It took two hours to deal with AT&T customer service on the phone, but it was worth it. I'm shipping this one back and they're gonna priority ship out another one soon. The representative told me they've been getting a few calls regarding such hardware issues.
I'm interested to see if any of you have had any issues yet so far. And if this is a isolated situation with a few devices manufactured at different warehouses.
As with any new product launch, there are going to be some bad ones that slip through the cracks in the rush to get the product to consumers as quickly as possible. I'm glad you got your fixed rather easily, though!
Bammeh said:
As with any new product launch, there are going to be some bad ones that slip through the cracks in the rush to get the product to consumers as quickly as possible. I'm glad you got your fixed rather easily, though!
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Yes of course I completely agree with you. With a few product launches recently and the ones I've bought right when they were released have had issues out of the box or after major updates. The XboxOne, PS4, Retina iPad Mini, 5S etc have given me a little trouble out of the box or after their big updates, but they're still premium devices. Same with the HTC M8 that's why I didn't make too big a deal about it and seek to get my money back. I just asked for an exchange that's all. The rep that helped me, he urged me to ask for a replacement. This device is going to my daily driver for the next year and a half or so. Really happy with it minus the little issues thus far. Best mainstream android device I've ever used.
Sent from my HTC One_M8 using Tapatalk
My M8 was random rebooting every so often. It was enough to notice it as a problem. I did a factory reset, problem still persisted. AT&T gladly exchanged and now I'm good to go ???
Sent from my Nexus 7 using Tapatalk
SO far I have the power button stick on me a few times. Pressing it a few times seems to get it to go back to normal.
Also once while on a call, afterwards the phone would not sleep. Powered the phone off. Ever since phone has been running smooth.
Glad you were able to get it exchanged. I've had mine for a few days and while there are no critical flaws, I do see some scratches that I most definitely did not cause and were there out of the box. I also know what you mean by the uneven banding because I have that too, it's very minor though. There are 2 surface scratches on the back that aren't noticeable unless you have really good eyes (which I do) and a very small chip at the front around the bezel that is impossible to cause naturally. I'm trying to tell myself I shouldn't be so picky because I've already unlocked the bootloader and put a custom rom on it and I assume if I want to exchange it at Best Buy I'll have to put the stock rom back on and lock the bootloader. I'm on the fence. I don't exactly want the Best Buy employee to think I'm crazy if I take it back plus it all takes up my time so I'm trying to tell myself it doesn't matter. If I caused the scratches I'd just live with it but it annoys me that they were there out of the box. Please tell me I'm crazy or I might actually go for an exchange.
Just got mine the other day and found a couple issues with it.
The top panel just below the front camera is pushed out a bit so there's sharp edge and stuff is already getting caught under it. You can push it down and make it flush but it pops back up after a while. Also my touchscreen will just randomly stop responding to touch. Going to reset to back to stock and exchange it later this afternoon.
pingy1030 said:
Glad you were able to get it exchanged. I've had mine for a few days and while there are no critical flaws, I do see some scratches that I most definitely did not cause and were there out of the box. I also know what you mean by the uneven banding because I have that too, it's very minor though. There are 2 surface scratches on the back that aren't noticeable unless you have really good eyes (which I do) and a very small chip at the front around the bezel that is impossible to cause naturally. I'm trying to tell myself I shouldn't be so picky because I've already unlocked the bootloader and put a custom rom on it and I assume if I want to exchange it at Best Buy I'll have to put the stock rom back on and lock the bootloader. I'm on the fence. I don't exactly want the Best Buy employee to think I'm crazy if I take it back plus it all takes up my time so I'm trying to tell myself it doesn't matter. If I caused the scratches I'd just live with it but it annoys me that they were there out of the box. Please tell me I'm crazy or I might actually go for an exchange.
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Honestly you're lucky it's Best Buy. I've done multiple exchanges there before for each: MacBook, Xbox One and iPhones. They did it easy no questions asked. At least in my case. If I were you I'd exchange it. No excuses for the device to be that scratched up and imperfect out of the box. Also remember to check for Dead Pixels, Volume Rocker, and Power Button issues.
Sent from my HTC One_M8 using Tapatalk
rahtrip said:
Honestly you're lucky it's Best Buy. I've done multiple exchanges there before for each: MacBook, Xbox One and iPhones. They did it easy no questions asked. At least in my case. If I were you I'd exchange it. No excuses for the device to be that scratched up and imperfect out of the box. Also remember to check for Dead Pixels, Volume Rocker, and Power Button issues.
Sent from my HTC One_M8 using Tapatalk
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Thanks for the advice. For a little bit today I was determined to go get an exchange but I kind of buffed out the worst scratch (which was only like 3mm) with a nail buffer so I think I'll just save myself the trouble of putting the phone back to stock, having to take it to best buy, and re-flashing the new phone. Plus I did not take a backup of the stock AT&T rom. I don't know if someone has posted it in the forums, I'm going to look, but it's just such a drag to go through with putting it back to stock then an exchange.
The volume rocker doesn't sit 100% parallel but it's very close, the power button has no issues, and the bezel is pretty well flushed with the speaker grills. I think I'll just keep this one, I am also afraid that the new one might even have worse problems. HTC needs to get their quality control tighter because I have had tons of devices but never a problem out of the box.
Next time I buy a phone I am going to make sure I check the condition thoroughly. Or at least check it before I root and flash a rom. When I got the M8 I just grabbed it and went...
So I said I wasn't going to exchange it but I was still annoyed by the flaws and I was approaching my 14 days.. took it to Best Buy today without putting it back to stock and was able to exchange it. They just switched out the SIM card and gave me a new one, but they did reiterate that they don't normally do it for scratches and they were making an exception. I could totally tell they didn't believe it was the manufacturer's fault, but they didn't give me attitude and were nice. They didn't look at the software or boot screen in the old phone so they didn't even see that it was unlocked and rooted. They mentioned it was getting sent back so HTC is going to have to deal with it, which they should have to because the one I exchanged for is totally perfect. I didn't realize the other one was even more problematic than I thought until I saw how well constructed this one is. The volume rocker doesn't fumble around, the screen is set perfectly leveled with the speaker grills, no scratches on bezel or back. This is how they SHOULD come, every single one of them. In the future when I get HTC phones I am going to examine it right then and there so I don't have to go through the trouble of sounding asinine while trying to explain what the store employees surely think are non-problems.
I don't think I would've made the exchange without this thread though so thanks. I'm now free to enjoy the awesomeness of this phone without being held back by structural annoyances.
The top panel just below the front camera is pushed out a bit so there's sharp edge and stuff is already getting caught under it. You can push it down and make it flush but it pops back up after a while.
I work for Bell Canada, got this phone a week ago today. A couple of days ago, I was leaning over the toilet to clean it, and my cat jumped onto the counter, sending my BRAND NEW G5 into the toilet bowl (Sigh). Everything on the phone works except the LCD screen (LED works, sound, vibration etc) Opened the phone and took everything part (This phone looks amazing and really easy to repair) and put the motherboard in rice, along with the screen.
The water damage indicators on the battery and in the phone did NOT go off. So here are a couple of questions.
-If the water damage indicators didn't go off, could I say that the phone is defective and send it off without them noticing? Made sure to get all of the water out of the phone,
- The phone was working for 3+ hours after the fall, the only part of the phone that got wet the most, was the backside of the case
- Maybe it was a coincidence that the LCD stopped working after 3 hours? Maybe it was actually defective since no indicators went off, indicating water damage?
The phone was bought outright, I would be pretty upset if they couldn't fix it, or worse if I would do the repair myself, if they knew it was water damaged, Bought a new screen to only have it not work anymore.
Would very much appreciate answers!
Using my G4 for now that I bought a month before the G5 was announced lol.
I hate to say it, but a lot of OEMs (mobile and otherwise) use other indicators to tell if the device has been repaired/disassembled. Usually it's a sticker, but they can get creative with it. You could always try, but I cant guarantee that they won't be able to tell.
BTW, this is something you might want to be careful asking; people can get kind of picky about it since it is a bit fraudulent and, in essence, your fault.
Just Replace the Screen
LG is known for having much more inexpensive replacement parts than their competitors as well as being much easier to repiar yourself. youtu.be/SyP_cEpp2Zo
Looking at my problem, does it sound like it is the screen 199%???
If you work for carrier, you should know the question to your answer.