In short: Bought a used Tab S6 and the screen recognize my fingers flawlessly, but it won't recognize my Spen
Things I've tried already:
Going into settings and changing stuff, did nothing
Factory reset, nothing
Try another spen, nothing
Try the spen on other Samsung devices, works like a charm with both writing and button usage
It is to note that the screen is kinda badly glued into the device so maybe they changed the screen and didn't connect the ribbons correctly? Or the screen they installed just doesn't work with the spen?
Searching online I came to a post which suggested using the menu from *#2663#, I dialed those numbers and all the Wacom text says as following:
FW Version of WACOM IC: Not Supported
FW Version in Kernel Image: Not Supported
Tuning Version of WACOM IC: Not Supported
I believe this is at fault from being unable to use the Pen? There's two buttons down that text, only one is clickable, "Wacom FW Update (Kernel Binary)" when pressed says it's updating and must not be turned off, but it remained in that state for over an hour with nothing happening, the device turned off and nothing changed
Returning the tablet is not an option so I would like to know if I can fix this or just accept that it will not work with the spen
Solution 1: Clean the screen.
Solution 2: Reset touchscreen calibration.
Solution 3: Install the latest updates.
Solution 4: Two button shutdown (Surface Pro only)
Regards,
J Wick
James wick said:
Solution 1: Clean the screen.
Solution 2: Reset touchscreen calibration.
Solution 3: Install the latest updates.
Solution 4: Two button shutdown (Surface Pro only)
Regards,
J Wick
Click to expand...
Click to collapse
I believe this is for Wacom tablets on Windows devices? My problem is on a Samsung Tablet Tab S6, which runs Android and uses Wacom tech for it's Spen
accept the fact that the tablet will work without sp3n. they cut the flat. it happened to me with a note 4
same as your problem but on tab s7, have you found any solution?
I couldn't, sorry, ended up gifting the tablet and getting a S7 FE. Kinda miss the Oled screen and the extra powerful processor. The S7 FE lags heavily with HD content at 60fps on YouTube lol
What I could find though was a menu you accessed via the phone dialer on the tablet, you know, those secret config settings? There was an option to reboot the Wacom controller. It didn't work for me but it may for you. I don't remember what was the code to put on the dialer tho, you'll have to search for it
Edit: lol I put that code in my original comment
My tablet was bought used and the screen was badly glued to the frame, so my hypothesis was that the previous owner replaced the screen and 1. Didn't properly attach the Wacom connector 2. The screen they used couldn't be used with the Wacom digitizer
Hope this is some help to you
peppet said:
accept the fact that the tablet will work without sp3n. they cut the flat. it happened to me with a note 4
Click to expand...
Click to collapse
Sorry, but what did you meant by cut the flat?
I mean the cord has been cut
Related
Hi there.
STAR 8000 (MyAudio 5) broken, dysfunctional touch panel software fish definitely got me.
Ordered to N8000 touchpad while I tested some ROMs.
There was one which worked, but slightly wrong color (purple) in the image.
Came the touch, I put, it went perfectly.
I tested a few ROMs, now the color has been good, because I managed to find out which type of LCD's in it, but the touch interestingly it works: it's like and would reflect the length of the touch halved.
So, from the top downwards finger scroll halfway down, half of the top.
The Menu and Back buttons do not work, Home work.
In vain I packed back in front of the ruins, we do not go. W
I suffered a lot already and it did not find any meaningful information about what should be done occasionally.
Touch screen chip : FT5306..
He met someone like already?
Can any one help?
youtu.be/ASWIbTZk7sw
Thank you. Zoli
zozzzz78 said:
Hi there.
STAR 8000 (MyAudio 5) broken, dysfunctional touch panel software fish definitely got me.
Ordered to N8000 touchpad while I tested some ROMs.
There was one which worked, but slightly wrong color (purple) in the image.
Came the touch, I put, it went perfectly.
I tested a few ROMs, now the color has been good, because I managed to find out which type of LCD's in it, but the touch interestingly it works: it's like and would reflect the length of the touch halved.
So, from the top downwards finger scroll halfway down, half of the top.
The Menu and Back buttons do not work, Home work.
In vain I packed back in front of the ruins, we do not go. W
I suffered a lot already and it did not find any meaningful information about what should be done occasionally.
Touch screen chip : FT5306..
He met someone like already?
Can any one help?
youtu.be/ASWIbTZk7sw
Thank you. Zoli
Click to expand...
Click to collapse
Same happened with a Galaxy Ace touchscreen I replaced (I own a phone repair shop). I changed it 3 times before understanding why it was behaving like that. There could be 4 options.
1) chinese replacement do not always work as expected
2) the chip/sensor has been unmagnetised (can happen with everything, a magnet or even the phone antenna)
3) there is some dirty between the LCD and the touchscreen
4) the replacement is not exactly the one you need
The galaxy Ace model I had to replace was S5830i but the chinese replacement was for the S5830 (sold as working for the S5830i too)
cascio97 said:
Same happened with a Galaxy Ace touchscreen I replaced (I own a phone repair shop). I changed it 3 times before understanding why it was behaving like that. There could be 4 options.
1) chinese replacement do not always work as expected
2) the chip/sensor has been unmagnetised (can happen with everything, a magnet or even the phone antenna)
3) there is some dirty between the LCD and the touchscreen
4) the replacement is not exactly the one you need
The galaxy Ace model I had to replace was S5830i but the chinese replacement was for the S5830 (sold as working for the S5830i too)
Click to expand...
Click to collapse
But the first test at 3-4 ROM worked perfectly even.
???: Sírás:
zozzzz78 said:
But the first test at 3-4 ROM worked perfectly even.
???: Sírás:
Click to expand...
Click to collapse
I know, exactly what happened to me. Then it started working by itself.
Hello all and please forgive my poor english
I really love this tablet (thickness, battery, weight, screen) BUT i have a major problem with it : i often need to tap 2 or 3 times on something in order to launch/select it and it ruins my global experience with the tablet :crying:
Do you guys have this problem and is there a way to alter the sensivity of the screen ?
Thanks
yanouch said:
Hello all and please forgive my poor english
I really love this tablet (thickness, battery, weight, screen) BUT i have a major problem with it : i often need to tap 2 or 3 times on something in order to launch/select it and it ruins my global experience with the tablet :crying:
Do you guys have this problem and is there a way to alter the sensivity of the screen ?
Thanks
Click to expand...
Click to collapse
Yes, I have the same problem. Some say, it's software issue, and suggest to wait until tab gets updated.
xbad1 said:
Yes, I have the same problem. Some say, it's software issue, and suggest to wait until tab gets updated.
Click to expand...
Click to collapse
Yeah that's what i expected but wanted just to know if others had the same problem and if there was already a workaround for this
Many people have this problem, including a number of reviewers.
Nevertheless Sony refuses to acknowledge the existence of the issue. When I called them, the guy said "You are the first to report such a problem". (Probably he lied and was advised "from above" to say so...)
The customer is left in the cold!
Some people have a return policy - what if one waits for a software update, the return period expires, the update comes, but it doesn't fix the problem and it turns out to be a hardware problem??
The information politics of Sony and other companies (yes, Google, you too!) is an absolute PILE OF S**T!!
Yup, me too. The annoying thing it is difficult to document. Yesterday my tablet was charging and I turned the screen on using power button - lock screen didn't react at all to my inputs. Tried switching screen on/off a few times but it didn't help. Also tried double-tap to wake with no success. Went to get my camera to document, then of course it started working...
I've written this elsewhere, but this is how I notice the touch screen problems:
For me the tablet randomly doesn't recognize touches during the below instances. In all cases either going to the home screen and relaunching the app or turning the screen off/on will solve the problem. The problems occur several times per day but not constantly.
Sometimes opening apps will cause everything but the bottom android-buttons to be non-responsive. This can happen in any app it seems, including native ones such as Google Play.
Sometimes the lockscreen doesn't recognize touches at all.
While charging I've had issues getting the touchscreen to recognize touches, disconnecting the charger has helped.
Double-tap to wake seems to be very moody, sometimes working sometimes not. Sometimes it turns the screen on even by me just holding the tablet with my palm resting against the screen.
While not a bug per se, also the android-buttons seem very picky that you have to hit them right on the spot to work.
Other threads on same topic:
http://talk.sonymobile.com/t5/Xperia-Z2-Tablet/Touch-screen-problem/m-p/620325
http://community.sony.fi/t5/Tablets/Xperia-Z2-tablet-touch-screen-issue/td-p/1582051
http://www.android-hilfe.de/sony-xp...screen-reagiert-nicht-immer-zuverlaessig.html
Damn ! i'm not alone....
One forumer said he thinks that switching OFF Stamina mode helped a little bit...
I don't have my tablet with me, can someone test this ?
"A little bit" help is NOT enough.
The touchscreen MUST work perfectly, whether with Stamina Mode on or off or whether with Mode XY on or off. No discussion.
Sony HAS to fix this.
Already solved in .55 firmware
hasenbein1966 said:
Nevertheless Sony refuses to acknowledge the existence of the issue. When I called them, the guy said "You are the first to report such a problem". (Probably he lied and was advised "from above" to say so...)
Click to expand...
Click to collapse
The same experience with Z1 compact and support. Told them the camera is really broken - they told me there is absolutely nothing wrong with the camera and I'm the first one who got this problem. That was some weeks before, now they officialy added that maybe some devices are defect.
But that´s Sony, they give a **** about u, don't even try to contact the support.
I'm also having this issue, if I'm using the Sony sleve it's impossible to use the touchscreen as it will tip over when I press hard enoug for the screen to actually register it.
No problem here.
Only early days yet. The only prob I've got atm is Dropbox isn't showing up in the Album.
Edit: Fixed the Dropbox problem by using the Dropsync app.
I also seem to get this. The tablet works fine when tilted at an angle but for some reason can be completely unresponsive when it's laid flat. Would this suggest a hardware issue or a software bug?
I also get this, sometimes it's like I just need to press harder (so hard the tablet falls over when using the cover as a stand), but other times it seems that no matter how hard I press or how many fingers I apply it doesn't register a thing for periods at a time.
I'm lead to believe that this is either software or firmware considering the intermittent nature. Are there any custom ROMs out yet that we could flash to eliminate the software aspect?
I have same problem, most noticeable in Chrome, switching tabs fails to register 10% of time. I can only think Sony have a hardware quality control issue with the digitizer as if it was firmware related, surely everyone would be suffering. Strange none of the reviews have picked this up, but I'm going to have to return mine.
No, no, no.
It's most surely a firmware problem!
The electric current threshold for registering a touch is set too high. So if the tablet lies on a non-conducting surface, and especially if it was not touched for a longer time, there will be touch problems. Also touching the tablet with a fingernail will not suffice because nails conduct current worse than skin. Other tablets which have a lower current threshold also accept fingernail touches.
I'm very sure: If you hold the tablet with one hand and touch with the other (and don't accidentally use fingernails), touch will be OK! Right? This is because more current will flow.
The .55 firmware which is out for LTE devices already and will follow for WiFi devices lowers the threshold and thus fixes the problem.
Up to then always take the tablet in your hands when operating it.
Interesting theory, just gave it a go, inclusive, but does seem worse in case. However if Sony aware, why have they not rushed out firmware as otherwise initial user experience is ruined.
QUOTE=hasenbein1966;52005720]No, no, no.
It's most surely a firmware problem!
The electric current threshold for registering a touch is set too high. So if the tablet lies on a non-conducting surface, and especially if it was not touched for a longer time, there will be touch problems. Also touching the tablet with a fingernail will not suffice because nails conduct current worse than skin. Other tablets which have a lower current threshold also accept fingernail touches.
I'm very sure: If you hold the tablet with one hand and touch with the other (and don't accidentally use fingernails), touch will be OK! Right? This is because more current will flow.
The .55 firmware which is out for LTE devices already and will follow for WiFi devices lowers the threshold and thus fixes the problem.
Up to then always take the tablet in your hands when operating it.[/QUOTE]
POTENTIAL FIX FOUND (ROOTED ONLY)!
Rooted users can try this fix, works for me! Touch seems to work perfectly now, also when tablet not in hands and lying on non-conducting surface!
Edit the file
/system/usr/idc/clearpad.idc
and alter these two lines:
Code:
touch.pressure.scale = 0.0001
(original value: 0.1)
and
Code:
touch.filter.level = 1
(original value: 2)
Don't forget a nandroid before
Please report whether it helped! :good:
P.S.: just for the curious - on the first Tablet Z, the two values are also lower: touch.pressure.scale is 0.0074, and touch.filter.level is also only 1.
Thanks for suggestion but dont wish to root (I use it to watch Sky which wont work if rooted) - seems there is more assistance on this forum to the issue than from Sony. I'll give it another week for a firmware fix before returning it.
elaborate...
nos1609 said:
Already solved in .55 firmware
Click to expand...
Click to collapse
If this is fixed in the 55 firmware then how do you get it?
I haven't had a firmware update?
I'm using 16GB Wi-Fi only in the UK
---------- Post added at 09:17 PM ---------- Previous post was at 09:11 PM ----------
homme_fromage said:
If this is fixed in the 55 firmware then how do you get it?
I haven't had a firmware update?
I'm using 16GB Wi-Fi only in the UK
Click to expand...
Click to collapse
My bad, didn't read all the way through, ignore me.
Now after a few days I can say:
With the root fix described above, my tablet works like butter. Simply perfect. :good:
Only instance where I have still problems is when the tablet was lying around for a while and I try to operate the touchscreen without taking it in my hands. Then sometimes (not always) the screen doesn't react, but only for a short time.
The problem seems to be related to static electricity.
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
JssCheonGz said:
Hi,
As mentioned above, there is a problem with my A5. When my tempered glass screen protector is fixed and when my phone is charging, my touch screen seemed to go haywire. I am holding my finger in one place but the phone detected that my finger is shaking, wildly. Besides shaking, my phone will stop sensing my finger even though it is held there.
I doubt it is the problem with my hardware because I have already changed the touch screen, charging port and the motherboard by sending it to the Samsung Service Centre. I believe the problem is due to the tempered glass (my previous tempered glass) because it was put onto another A5 and the same problem occured. Now, I have purchased another tempered glass from REMAX (picture below), and it seemed to cause the same problem again.
So now my questions are
1. Can I seek for another alternative such as Spigen's tempered glass screen protector or should I just use the normal screen protector?
2. Am I the only one facing this problem?
3. Is the problem really due to the tempered glass?
Oh by the way, my phone is running on official rom version 4.4.4.
http://76.my/Malaysia/[email protected]
Click to expand...
Click to collapse
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
saxmydix said:
gua rasa pasal charger lu tu bro. try tukar charger atau cable lain.
Click to expand...
Click to collapse
thanks saxmydix, i used multiple chargers and it is still the same, i tried charging in another house in another area, still the same problem occured, so i doubt it is the problem with my charger.
thank you for your time and i appreaciate it a lot
darkspr1te said:
Without getting into too much tech details i have a list of possible cause's
1. with having a additional screen cover in place and power connected your body+screenprotector create a capacitor, this is exactly how the screen registers touch , so without the screen protector in place this wont happen. I've seen this on a few Screen protectors that use certain types of conductive glue/bonding agent.
2. faulty charger or fake chargers often cause this behavior, try another charger or use USB on a laptop not plugged into mains power, if the problem is gone then plug in laptop's main power, if problem still gone then your issue is charger, if problem starts when pluging in the laptop's power then it's either ground loop or your screen protector acting as above.
3. faulty assembly when fitting screen, they didnty apply the copper back shield or the protective cloth that act's as a shield around the ribbon cables
before anyone shouts that samsung fixed it, I know and i can quote many a occasion a cell phone was not fixed right first time by the OEM
if you activate developers options and switch on show touches then repeat the test , does the display always show certain areas that register touch , if so it can also show where the bonding agent has a airgap, this adds to the capacitor effect.
finally try wearing shoes when touching the screen, if wearing shoes stops the problem get your house wiring checked.
darkspr1te
Click to expand...
Click to collapse
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
JssCheonGz said:
hi darkspr1te,
thanks for ur response.
1. so it is entirely dependent on how the screen priotector/tempered glass is sticked to the screen?
Click to expand...
Click to collapse
It wont be 100% of the cause but will affect performance of the screen.
2. sorry for not including the details on my charger in my post. i am currently using an official charger that i got when i purchased my previous samsung phone(S2 gt-i9100g). i tried using the A5 charger and the problem persists. will using a powerbank recreate the scenario of the unplugged laptop charging? if it is the same, the problem is still there even when my powerbank is unplugged. i do not have a laptop at home and it wouldnt be possible for me to get my hands on a laptop that i can use these few days. i tried charging my phone in another house (in another region which is like 20 kilometers away) and it is still the same. and my brother's samsung galaxy alpha do not have this problem while charging.
Click to expand...
Click to collapse
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
3. so u are saying that the problem might be due to oem? once again i apologize for not including this in the post. while i am at the samsung shop, the person in charge tried putting the tempered glass (which was fixed to my phone) onto another A5 which was there due to a boot loop problem, and it started to have the same problem. is it possible that all Samsung A5's assembly do not have the copper back shield or the protective cloth?
apparently nobody in the samsung shop knows how to deal with my problem because they have never seen it before. it took me quite some time to explain to each person who attempted to serve me and i only managed to show the problem to one of the personnel (which was the one who helped me fix my phone). i went back to the samsung shop 3 times in 2 days. in the 1st time, he changed the touch screen, in the second time, he changed the charging port and in the third time, he changed the motherboard.
as for the test, i turned on the pointer location and i keyed in *#7353#, and i selected TSP grid mode. that is how i checked the problem. and while i was there, the shaking only occurs at where my fingers are. i tried enabling the show touches option and the display do not register touches until i touched them.
Click to expand...
Click to collapse
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
i doubt it the the problem with my house wiring since it is the same with my other house but thanks for the suggestion. i will definitely try wearing shoes when i am at a different house. maybe both my house got wiring problem.
i learnt a lot from your post. thanks for your time and i hope to hear from u soon
Click to expand...
Click to collapse
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
darkspr1te said:
It wont be 100% of the cause but will affect performance of the screen.
Yes, using a non-mains connected charger will be sufficient for the test, like your power bank for example
Yes,
Galaxy Alpha Images
Note on images 4 and 5 you will see the copper shield, this model does not have the conductive cloth I mentioned but the copper ground plane can clearly be seen on both the body and screen. Fake and non oem parts tend not to have this, in the body there is also a copper area which can be removed by mistake on replacement of the screen.
this is not often found in the replacement screen kit.
if it's happening at another location then you can discount this theory.
I am still leaning towards incorrect parts or assembly as this is the cause I personally see most often and i've repaired a LOT of damaged phones. As you have stated you have more or less a complete new phone if they replaced screen+motherboard.
I once repaired a phone that had been back to the OEM service center, cause of fault was copper strip from old screen touching the board, the copper slip was so small i only noticed it when it sparkled under the right light, it's mistakes like that is what I am talking about, easily missed by many.
darkspr1te
Click to expand...
Click to collapse
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
JssCheonGz said:
how do i check if my phone has the copper strip or not?
i am going to bring my phone to the samsung store tomorrow and hope for some answers regarding the copper strip. thanks darkspr1te
Click to expand...
Click to collapse
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
darkspr1te said:
Sadly that can only be done by removing the screen. I dont suggest you try, ive seen the disassembly video, it's tough, one time job and if it goes wrong it's bye bye screen.
darkspr1te
Click to expand...
Click to collapse
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
JssCheonGz said:
I sent in my phone to the samsung store to check the charging port (which is also making some problems), and i requested them to check the copper shield.
while i was there, i realised there is another phone which has the same problem as me. could it be that all the A5 model has the same problem ? :/
Click to expand...
Click to collapse
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
darkspr1te said:
I don't think it's the phone model, we would see more reports if it was, I would enquire if the other unit also had screen changed. If it has then one might assume pirate parts, no way to prove that without checking back of lcd for the oem barcode sticker. The is on possibility I only just thought of, a while back I had a client bring me a i9505 that the oem changed screen on, I just reread the emails between us and the fix was replacing the screen with a i9505 screen, the oem locally only supplies i9500 devices so they only fitted a i9500 screen, turns out there is a difference in the touch chip, I was able to prove this by attaching the touch only circuit from his old screen. No more random touches.
From this I can assume the various SM-A500 models use different touch chips. Or slightly different firmware in the chip, I have seen that before on the rock chip based tablets I support here.
Darkspr1te
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this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
JssCheonGz said:
this is getting a little too complex for me to understand, let alone explaining it to the samsung guy. are u trying to say touchscreens from different variants of A5, such as SM-A500G is being fitted into my SM-A500F?
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Yes, that's exactly what I am saying. Although it's only a theory based on prior solutions, I dont have any proof to hand other than my experience.
darkspr1te
Battery issue
My galaxy A5 have some battery issue. It won't charge after 88%,and didn't turn off after 2%. The phone is turn on over night at 2%..please help me regarding this issue.
The SPEN is disconnected, even when it is in place (rear). The tablet does not recognize it.
I tried with the "reset SPEN" option, and factory reset.
SPEN is only recognized if I do some kind of pression. But doing this is very annoying when using it to take notes. Don't appear cursor, no write on screen
I think the problem could be caused by the design of both sensors, the tablet and the SPEN.
I´m use SM-T865 model
Is there a solution to this problem?
Thank you
Although I haven't heard of it affecting anything except writing on the screen with the S-pen, you might want to consider any possible magnets in your case, if you use one.
TiTiB said:
Although I haven't heard of it affecting anything except writing on the screen with the S-pen, you might want to consider any possible magnets in your case, if you use one.
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Hi.
I have a new spen, but the problem is on the tablet.
I have to press a point on the tablet so that the spen pointer appears on the screen, or for the spen to charge its battery.
hamlet001 said:
Hi.
I have a new spen, but the problem is on the tablet.
I have to press a point on the tablet so that the spen pointer appears on the screen, or for the spen to charge its battery.
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Click to collapse
Have you tried changing the S-pen's tip? I'm not sure if it would affect it charging, but I definitely had some weird issues interacting with the screen when my tip was faulty. One being that the cursor wasn't showing on the screen and the Spen was just scrolling pages constantly. Fixed it by replacing the tip.
Hi,
Just bought Tab S7 LTE 4 days back. Now i am facing weird issue with S-Pen. Screen registers clicks without even touching S-pen to the screen. i mean if i hold the pen just 1 or 2 mm over the screen, it registers the action, or starts writing or drawing.
It is mostly on the upper most part of the screen if you hold the tab vertically. Anyone facing this issue? i have hear this issue in older tabs and note series.
Any help?
Tarunalpha said:
Hi,
Just bought Tab S7 LTE 4 days back. Now i am facing weird issue with S-Pen. Screen registers clicks without even touching S-pen to the screen. i mean if i hold the pen just 1 or 2 mm over the screen, it registers the action, or starts writing or drawing.
It is mostly on the upper most part of the screen if you hold the tab vertically. Anyone facing this issue? i have hear this issue in older tabs and note series.
Any help?
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I was experiencing odd touch issues but ended up getting an ota from at&t with September security and think the issue resolved.
macgyver40 said:
I was experiencing odd touch issues but ended up getting an ota from at&t with September security and think the issue resolved.
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I updated to September security patch on the first day. But started facing this issue yesterday only.
Hi,
I have shown my tablet to the Samsung store from where I bought. They confirmed that the issue is with the spen. Other spen were working absolutely fine.
They have asked me to register complaint to service center.
It's not the Spen, Mine worked perfectly until the last firmware updated, then started doing the same thing!
i dont have any issues with spen on Tab S7 T875. But the Nib of the spen got un usable after 15 days. was not registering writing properly.
I thought spen has problems. Then i changed its Nib to a Note3 Nib and it works superb.
Tarunalpha said:
I updated to September security patch on the first day. But started facing this issue yesterday only.
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ilstec3 said:
It's not the Spen, Mine worked perfectly until the last firmware updated, then started doing the same thing!
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Any updates guys?
Started with mine as well, after the update on 08.12. , though not sure if it was immediately after, or couple of days later...
Also, what's interesting is that once you press spen firmly to the screen, and hold it for a second or two, spen functioning returns to normal but only temporary, as some time after, issue returns...
djurkash said:
Also, what's interesting is that once you press spen firmly to the screen, and hold it for a second or two, spen functioning returns to normal but only temporary, as some time after, issue returns...
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Click to collapse
I'm using the Tab S6 and my SPEN started doing the same weird ****. If it press it down hard normal function returns for a while and then it goes back weird like what you have.
I narrowed it down to a dodgy nib. Install a new nib and press it firmly in. What I believe happens is that the nib needs to contact some active part of the pen to provide the capacitance required to trigger the screen (think of those cheap rubber tipped pens you get off ebay). When it doesn't contact, it thinks that air actions is in play. So I installed a new nib making sure I press it in really tight... and so far it continues to work as it used to.