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This is my second Galaxy S2...first one had a defective screen (white spot on gray colors), now I'm having issues with this one...
While playing games (any game pretty much), randomly the game "reloads" (as if I went back to the home-screen and then returned to the game, which in some cases pauses the game after the reload but in others the games just close themselves).
I'll be honest, after all the good things I've heard about this device I'm really confused how did I end up with 2 phones with issues this big (both were brand new, though the first one was on the store's display-shelf) =/
What I've tried:
Resetting the factory settings
Updating to the latest ROM available for my area (2.3.5 Vodafone Spain)
Switching to a newer ROM (2.3.6 Open Germany)
Problem still exists.
Could this be a battery problem? (the battery I have is still from the first phone so I can assume it's defective aswell, but wouldn't that restart the phone itself rather than cause the issues I'm having?) That also crossed my mind when once a battery widget I use dropped 20% during a phone restart...
Any ideas? Something I should try?
I'm really desperate with this issue since "no gaming" on this phone pretty much makes it useless...
Thanks in advance for any replies.
CrisR82 said:
This is my second Galaxy S2...first one had a defective screen (white spot on gray colors), now I'm having issues with this one...
While playing games (any game pretty much), randomly the game "reloads" (as if I went back to the home-screen and then returned to the game, which in some cases pauses the game after the reload but in others the games just close themselves).
I'll be honest, after all the good things I've heard about this device I'm really confused how did I end up with 2 phones with issues this big (both were brand new, though the first one was on the store's display-shelf) =/
What I've tried:
Resetting the factory settings
Updating to the latest ROM available for my area (2.3.5 Vodafone Spain)
Switching to a newer ROM (2.3.6 Open Germany)
Problem still exists.
Could this be a battery problem? (the battery I have is still from the first phone so I can assume it's defective aswell, but wouldn't that restart the phone itself rather than cause the issues I'm having?) That also crossed my mind when once a battery widget I use dropped 20% during a phone restart...
Any ideas? Something I should try?
I'm really desperate with this issue since "no gaming" on this phone pretty much makes it useless...
Thanks in advance for any replies.
Click to expand...
Click to collapse
You have to change the screen timeout delay and or any timeout delays example your screen pattern or password. This is not a battery problem. The battery dropping 20% you obviously changed the current battery in the phone to a different 1. If you have to do this just clear the battery stats in CWM.
EDIT: There is nothing wrong with your phone its working perfectly
CrisR82 said:
I'm really desperate with this issue since "no gaming" on this phone pretty much makes it useless....
Click to expand...
Click to collapse
You're so right - absoluetly pointless device without games. Anyone would think it's a phone if we weren't sure - thanks for the clarification.
I'm going to buy a DS for my telephone needs.
bahmonkeys said:
You have to change the screen timeout delay and or any timeout delays example your screen pattern or password. This is not a battery problem. The battery dropping 20% you obviously changed the current battery in the phone to a different 1. If you have to do this just clear the battery stats in CWM.
EDIT: There is nothing wrong with your phone its working perfectly
Click to expand...
Click to collapse
Tried changing the screen timeout today from 30 seconds to 1 minute, the problem still remains (no passwords/patterns are in use), while playing Asphalt 6 it randomly re-loaded again.
Just to make sure you didn't get the wrong idea, the issue is not that the display turns off (phone lock), the issue is while it's in use.
Did I miss doing something in your instructions?
CWM = clockworkmod? Doesn't that require rooting the phone? (mine is unrooted, only used Samsung official ROMs on it)
Can you give me the steps needed to clear the battery stat? (unless it's displayed right on the menu, then I won't need "tutorials" o.o )
Thanks in advance.
B3311 said:
You're so right - absoluetly pointless device without games. Anyone would think it's a phone if we weren't sure - thanks for the clarification.
I'm going to buy a DS for my telephone needs.
Click to expand...
Click to collapse
People don't buy a 450€ phone just for calls or internet. Phones were good enough for calls/internet/videos/photos 4 years ago.
My S2 has been turned into a gibbering wreck after I updated the firmware from GB 2.3.4 to ICS 4.0.3 using the standard Kies software. The firmware update looked successful but...
After the upgrade process the phone typically will only last 5 to 10 mins before randomly rebooting, the battery is fully exhausted from 100% after 2.5 hours (the battery also gets really hot) and generally the UI is highly unstable, i.e. prone to stuttering and freezing before then hanging or rebooting. In short, it's pretty much unusable.
My phone ran perfectly before the firmware 'upgrade', the UI was stable, the battery lasted approx 18+ hours with my useage and I virtually never suffered any random reboots. I had rooted it using the Zergrush exploit. I also have a 32GB card fitted and run Go Launcher EX (not Touchwiz), other than that the phone is fully stock. The phone is UK SIM free and unbranded (bought from P4U) using an UK Orange SIM.
Help what can I do? Is there a reset I can perform without loosing all my installed apps? Or am I going to have to do a full reset and re-install all my apps from scratch? Could it be something to do with the memory card, would a re-format of the micro-SD help?
I don't particularly want to do a full reset if I've then got to re-install all my apps (200+ Yeah, I'm an app junkie) but I get the feeling I won't have much choice as I can't leave the phone in its current state.
Thanks for reading. *sigh* I wish I'd just stuck with GB, if it ain't broke an' all that...
S.
Try a factory reset in the first instance.
If that doesn't help, you could either try a completely clean install of an ICS stock rom; check in this thread for unbranded UK & do a fresh install of your apps. Or you could do a fresh install of a GB stock rom; check that thread I linked you to in the first instance, if links are dead, search Samfirmware.com.
Re: your question about formatting your SD card, if you do either of the above, you may as well for good measure.
Edit to add - I don't have quite as many apps as you (~120) but whenever I install a completely new rom or a major version change (not nightlies), I always do a clean install. I find it's a few hours well spent.
MistahBungle said:
Try a factory reset in the first instance...
Click to expand...
Click to collapse
Thanks for the reply Sorry to be a complete noob, but what would be the best method for a factory reset? Select the option from the relevant settings menu or key in *# code on the dialer? or doesn't it matter? I'm guessing the right code is either *2767*3855# or *2767*2878# would that be right?
Thanks again.
S.
Boot into recovery is how I've always done it. From memory you can do it from the settings menu as well on stock (it's been a while/hazy memory only used stock for a week 6 mths ago).
Yeah, it's probably one of those codes (I don't remember which as I've never used the code, only seen them in posts on here).
MistahBungle said:
Boot into recovery is how I've always done it. From memory you can do it from the settings menu as well on stock (it's been a while/hazy memory only used stock for a week 6 mths ago)...
Click to expand...
Click to collapse
Ahh okay, Thanks again for your help. I think it might be a long night tonight.
*EDIT* Heh I just switched the phone on for the first time this evening and it's already rebooted within 5mins of coming on just being sat on the table. :|
S.
No probs. Good luck Post in this thread if you have any dramas/let us know how you go.
If your rooted, use titanium backup for your apps. Then reinstall user apps only after upgrade. Don't reinstall system apps.
Sent from my GT-I9100 using XDA
Sorted...
All sorted! I can confirm that booting to recovery mode then performing a factory reset has cured my phone of all its symptoms, the gremlins have been banished, yay!
Big thanks to MistahBungle and all who helped... My UI is silky smooth again, my battery usage is back to normal if not a little better actually and greatest of all no more reboots every 5mins.
Although I didn't have to reinstall all my apps (approx 280 ish, sheesh ) since the phone automatically pulled them all back from Google Play (aka Market Place) it took an hour or so heh, I'm afraid all the apps have lost their settings so I am stuck with plugging all the settings in each time I start an app for the first time in ICS. Bit of a pain but could've been worse. Hmm, I've also got lots of bluetooth pairings to rebuild and wifi networks to re-aquire, oh well.
Next on the list...
I'll have to hunt down the easiest way to re-root too I have a need to re-install Orange's UMA client app, "Signalboost".
Thanks again to all.
S.
Good to hear. Glad you got it sorted
Hi all. I am hoping you guys an help as I am about to go back to my Nexus 6 at this point. I got a 64gb Galaxy S6 edge shipped to me at the end of March. On the first day I activated it I got the pop up that there was a software update so I did that. Every single review I've read talk to how the lag is almost gone, no overheating issues, etc. I stayed away from Samsung for so long because TouchWiz completely destroyed the Android experience for me, causing intense lag and slow down. If there is anything I can't stand when using a smartphone it is lag. Anyway, it seemed to work ok at first but I quickly noticed that it would get extremely hot for absolutely no reason at all. It will also completely lag out for no reason. For example. I'll go to unlock the phone from the lock screen and the animation will show it was swiped but it will just sit there for up to 20 seconds before doing anything. Often it just goes back to a black screen and I have to press the home button to try and unlock it again. If I try to use Google Maps many times it just hangs there for what seems like forever before it will move forward to actually start the navigation process. Navigating between music apps is painstakingly slow. I have powered off the unit multiple times, closed all open apps multiple times, etc and it doesn't seem to do anything. It will work better for a short time and then does it again. When I try to launch the camera it is supposed to launch super fast. At times I just sit there and wait. It is extremely frustrating. The longest I've had it sit there and freeze or lag has been close to a minute.
It also always seems like it is reallllllly warm, even after just a short while of using it. Again, it isn't every time I use it but more like 70% of the time. It could be resting in my pocket and get really hot, for example. It makes no sense.
Is my unit boned, or is this a common issue? I asked my developer friend and he suggested I turn off animations, etc. but why would I need to do this? I bought the phone with some crazy octa-core processor and tons of memory so it should breeze through all of this like nothing. My Nexus 6 almost never had any lag whatsoever and I would really like to think this phone is capable of more than what it is doing right now.
Any suggestions you guys have are more than welcome. I really like the phone but am at the point where if I can't get this awful lag/hanging issues fixed it is going on eBay =(.
Thanks for your time .
svenb352 said:
Hi all. I am hoping you guys an help as I am about to go back to my Nexus 6 at this point. I got a 64gb Galaxy S6 edge shipped to me at the end of March. On the first day I activated it I got the pop up that there was a software update so I did that. Every single review I've read talk to how the lag is almost gone, no overheating issues, etc. I stayed away from Samsung for so long because TouchWiz completely destroyed the Android experience for me, causing intense lag and slow down. If there is anything I can't stand when using a smartphone it is lag. Anyway, it seemed to work ok at first but I quickly noticed that it would get extremely hot for absolutely no reason at all. It will also completely lag out for no reason. For example. I'll go to unlock the phone from the lock screen and the animation will show it was swiped but it will just sit there for up to 20 seconds before doing anything. Often it just goes back to a black screen and I have to press the home button to try and unlock it again. If I try to use Google Maps many times it just hangs there for what seems like forever before it will move forward to actually start the navigation process. Navigating between music apps is painstakingly slow. I have powered off the unit multiple times, closed all open apps multiple times, etc and it doesn't seem to do anything. It will work better for a short time and then does it again. When I try to launch the camera it is supposed to launch super fast. At times I just sit there and wait. It is extremely frustrating. The longest I've had it sit there and freeze or lag has been close to a minute.
It also always seems like it is reallllllly warm, even after just a short while of using it. Again, it isn't every time I use it but more like 70% of the time. It could be resting in my pocket and get really hot, for example. It makes no sense.
Is my unit boned, or is this a common issue? I asked my developer friend and he suggested I turn off animations, etc. but why would I need to do this? I bought the phone with some crazy octa-core processor and tons of memory so it should breeze through all of this like nothing. My Nexus 6 almost never had any lag whatsoever and I would really like to think this phone is capable of more than what it is doing right now.
Any suggestions you guys have are more than welcome. I really like the phone but am at the point where if I can't get this awful lag/hanging issues fixed it is going on eBay =(.
Thanks for your time .
Click to expand...
Click to collapse
Quick answer factory reset see if that helps if not take it back to the store
I have no lag at all
I do have Lookout Mobile Security enabled, but it is only using like 7MB of ram. That wouldn't be causing this would it? I checked online at forum sites and it doesn't appear as though it would.
My first (S6 not edge) was like that. Turned into a handwarmer, got so hot it was literally burning hot! Took it back to the TMO store. Manager could not believe how hot the phone was, the box was warm and the phone inside was like a hot potato! Still frozen on the white TMobile splash screen from where it locked and stayed for hours. The phone was never really right. Got it exchanged for an Edge and it has been problem free, hardware wise.
Sounds like you have a bad one.
The Nexus 6 is a good phone, was going to sell mine but I need it to work with Google-Fi.
As suggested above, I would try factory reset first. Mine is very responsive even in power savings mode. It's just fast. I leave animation on at the default 1x. Did you look to see which apps are running the CPU up?
before a factory reset, try to go into recovery mode and clear cache. I've found on the tmobile version that once i got into recovery mode it did something of a small update automatically (in reading the scripts) and that doing that and then clearing cache really helped my battery drain i was having- might fix your lag too.
Clearing cache and factory reset after the update stopped my lag.
The battery though, just sucks. I'm down to 35% in 6 hours with less than 30 minutes of use.
I'm missing my nexus 6 at the moment. I hope I didn't mess up buying this.
Sent from my SM-G925T using Tapatalk
Guys I'm fairly certain this is just the typical 5.0.1 problem... I'm experiencing it too and factory wipes only fix temporarily.
Had same thing on my Moto X 2014 and went away with 5.1 update.
dominante58 said:
before a factory reset, try to go into recovery mode and clear cache. I've found on the tmobile version that once i got into recovery mode it did something of a small update automatically (in reading the scripts) and that doing that and then clearing cache really helped my battery drain i was having- might fix your lag too.
Click to expand...
Click to collapse
Hi there. Thanks for this tip. I went ahead and did this and it did a software update as soon as I went into recovery. I cleared out the cache as well and it seems to be much zippier now. What I have found with Samsung phones, though, is that usually they work fine for a few days and then end up going to hell. Thanks for your help and I will keep an eye on this. If it keeps ending up working poorly I will go back to the Nexus 6.
diaa08 said:
Guys I'm fairly certain this is just the typical 5.0.1 problem... I'm experiencing it too and factory wipes only fix temporarily.
Had same thing on my Moto X 2014 and went away with 5.1 update.
Click to expand...
Click to collapse
I really hope that's not the case since Samsung takes 10 times longer than any other OEM to update Android
Encountered a bit of lag again earlier. Cleared out cache again via recovery and resolved it. Definitely think I have a bum unit or something with this version of Android
Sent from my Galaxy S6 edge on T-Mobile via Tapatalk
I thought the main lollipop memory issue was tracked down to boot up animation and Touchwiz devices are not meant to have this, therefore the fix Google has made to stock devices has no bearing on Touchwiz. Basically the issues we have are Touchwiz related not Lollipop specific, though Samsung must be delighted as we all throw blame at Google it diverts blame.
One such bug is the*boot animation memory leak*bug which consumes greater amounts of memory during boot forcing the kernel to kill few process (might be core services as well) causing severe lags.*arter97*of XDA has found a work around for this issue and according to him*“the current Lollipop boot animation implementation does not releases the resources held to*playprevious frames”*which might be the root cause of the issue.
According to the developer’s research, almost all the devices (except for the Touchwiz based Samsung device) fall prey to this bug causing highly unstable UI.
Click to expand...
Click to collapse
http://www.droidviews.com/fix-android-5-0-lollipop-boot-animation-memory-leak/
Factory reset did it for me.
I can't say its because of any one app. I have all apps not in use hibernated. The battery percentage goes down about 1 percent per minute while I'm using it. Anyone have any suggestions?
No one else's phone has excessive battery drain?
New update available this morning. Did not fix issue
Keep things like location services turned off when not in use. Wifi should also be off for same reason. I turn off those plus data when I'm sleeping, and loose maybe 2 percent over night.
Clear system cache.
Reset network settings.
Hard reboot.
Clear system app caches.
If still doing it clear Google data. Recreate Google account.
Or hunt it down using Karma Firewall, Battery Tracker, Running Services, etc.
Tried to clear system cache but couldn't see the screen because of fade issue. Ended up factory resetting by mistake. Nightmare.
ddjr said:
Tried to clear system cache but couldn't see the screen because of fade issue. Ended up factory resetting by mistake. Nightmare.
Click to expand...
Click to collapse
Oh my... you should have backed out if not sure.
Well nothing like a nice minty fresh OS load...
Play with the clear the cache thing as this is something you should do after major updates or if suffering erratic behavior. It can cure a lot of issues.
After a reload and installing all apps/updates I always do it as well as once every couple weeks.
I'd love to, but i don't know how far down it is (3clicks?) In the list since I can't see the screen. I've muddled through and gotten it back but I'd rather not have to go blindly through that again. Thanks for the tip, though. Is there any other way to clear system cache?
Not that I'm aware of.
Ok, well thanks for the tip. I'll look into some way to wipe the system cache without going into reecovery. Wish me luck!
ddjr said:
Ok, well thanks for the tip. I'll look into some way to wipe the system cache without going into reecovery. Wish me luck!
Click to expand...
Click to collapse
Why can't you see the screen to do it?
If the display is blown you might want to replace it along with the battery if you plan to keep the device.
It's on the boot menu; on my devices the hard reset option is always directly below it, of course.
The warning 2nd click deal with clearing the system cache always makes wonder if I... really?
Who cares about clearing the bloody system cache? It's like a bad gf.
Good luck.
I can't see the choices on the screen in recovery mode because there's something wrong with the screen. I think you're right, time for ANOTHER new phone
Price the repair cost for a replacement screen/battery.
May not be that bad... if you like the phone.
That's running on Pie?
You might not like Q... I don't; still running on Pie.
You can still find some 10+'s with Pie but beware they may have been upgraded to Q.
The 10+'s are still pricey; demand is still high.
That tell you something?
I actually like this phone.. Sucks you can not root or unlock the bootloader. But it has been debloated updated and it runs fine.
It may not be the display, in fact I find that unlikely as it's an OLED. When it started was it gradually or sudden with no apparent reason?
Found this:
Colors are suddenly dull/washed out
All the colors are suddenly dull/washed out on my S9 and turning off blue filter seems to make them even more washed out, I checked the Red Green and Blue from *#0*# and Red looks more like orange, Green looks very bright and Blue looks more like...
forum.xda-developers.com
You might want to chase this down. Could be a firmware issue. A reflash to the original factory rom it came with might be the fix.
Sammy can do this.
Really? Refresh my memory(it's been a while) what is Sammy, samsung? How would I do it? Odin? How do I find what the original firmware was? I really like this phone and fixing it would be great!
It was gradual. At first I would just close the screen and wake it up and it would be fine. Then I had to close the screen, touch the screen, and wake it up to fix it. Then it progressed to where there was no fixing it. Maybe a month in total.
ddjr said:
It was gradual. At first I would just close the screen and wake it up and it would be fine. Then I had to close the screen, touch the screen, and wake it up to fix it. Then it progressed to where there was no fixing it. Maybe a month in total.
Click to expand...
Click to collapse
Yeah that sounds more like hardware, sorry.
With the latest firmware (61.0.A.15.35), having Gestures:Tap to show lock screen enabled causes the lockscreen to display continuously while the phone is in your pocket and you're walking. You can feel the warmth of the phone as the battery drains. Running pulls up the emergency dialer.
If you're wondering battery drain is worse when you're busy and using the phone less, this is it.
Lol, might even get warmer than my Zippo hand warmer
Seriously turn the display facing away from your skin. I disable emergency dialer... don't need that kind of excitement.
This phone has a pretty big camera lump.
A case might help. Yeah I don't like the phone hump growing trend.
I probably shouldn't say this but maybe those Samsung jeans might help...
I have horrible battery drain with the phone sitting on my desk (4-5% an hour). It's so bad that I tried to remove the SIM card to see if it's reception related, but it drained at the same rate over the day. I guess, the next step is to factory reset, and see if that happens with stock apps...
DeXel55 said:
I have horrible battery drain with the phone sitting on my desk (4-5% an hour). It's so bad that I tried to remove the SIM card to see if it's reception related, but it drained at the same rate over the day. I guess, the next step is to factory reset, and see if that happens with stock apps...
Click to expand...
Click to collapse
Try disabling all power management.
Clear system cache.
What you got now?
Try temporarily disabling Google play Services.
See what happens.
Try rolling back system apps to their factory versions if updated.
Unless you did a major firmware upgrade a factory reset will likely solve nothing as the issue will likely reoccur. Find the root cause(s) and correct them. This is a common problem on many Androids and is correctable. It will take some time, trial and error, deduction... to chase them down.
Each user and device variant are unique so there's no one solution that fits all even on the same device.
Why factory reset would solve nothing? I did not say I'm going to restore my backups. I was planning to let it sit for a day with just logged to my Google account to rollout hardware defects like a bad battery.
I'll try less intrusive things like cleaning system cache first though. Thanks for suggestion.
I don't see any crazy wake locks in better battery stats.
DeXel55 said:
Why factory reset would solve nothing? I did not say I'm going to restore my backups. I was planning to let it sit for a day with just logged to my Google account to rollout hardware defects like a bad battery.
I'll try less intrusive things like cleaning system cache first though. Thanks for suggestion.
I don't see any crazy wake locks in better battery stats.
Click to expand...
Click to collapse
A factory reset may well get rid of it or maybe not.
If it does, what keeps you from recreating it a second time? Factory resets are useful for boot loops, large firmware updates, malware, and apps that altered hidden user settings.
For too many "techs" a factory reset is a painless way (for them) to solve a problem.
Once you do a reset you lose the opportunity to find, understand and correct the root cause(s).
You know the definition of insanity, right? It applies here.
My current OS load wasn't always smooth running. It needed to be optimized. If I do a factory reset, I know what to do now... otherwise I'll have a bandwidth/battery eating, hot running hog in my hands.
Or you could waste hours of your time going app by app and they realizing you have a hardware defect. Factory reset rules out a hardware defect.
DeXel55 said:
Or you could waste hours of your time going app by app and they realizing you have a hardware defect. Factory reset rules out a hardware defect.
Click to expand...
Click to collapse
Not at all. It could still be firmware or software.
All a reset does in put user data settings back to default. A clean slate for what you, apps or malware screwed up.
Any original factory load defects will remain... or if you reload, update or misconfigure settings and create the problem again. Which is likely if you don't know what caused it to begin with.
Putting it in safe mode helps to rule out 3rd party apps but not system apps.
Hot running Androids are common and it's rarely hardware. If the device has a specific known hardware issue then it may apply.
What I meant to say it's not user's fault if it's behaving like that with the factory reset. It becomes Sony's fault either way (whether it's factory software or hardware).
I was thinking about using safe mode as well.
Looks like HookMsgTunnel is the culprit. It's part of com.sonymobile.hook package.
BTW Sorry for hijacking the thread!
Data encrypt on new android could also be at fault.
DeXel55 said:
I have horrible battery drain with the phone sitting on my desk (4-5% an hour). It's so bad that I tried to remove the SIM card to see if it's reception related, but it drained at the same rate over the day. I guess, the next step is to factory reset, and see if that happens with stock apps...
Click to expand...
Click to collapse
Same here, battery life has been utter pap in the last few weeks and I can't work out what has gone wrong as it was fine before...drained 20% overnight on airplane mode the other night
DeXel55 said:
Looks like HookMsgTunnel is the culprit. It's part of com.sonymobile.hook package.
BTW Sorry for hijacking the thread!
Click to expand...
Click to collapse
Could you explain further please, what should I do with that "file"?
Thanks
murrayalex said:
Could you explain further please, what should I do with that "file"?
Thanks
Click to expand...
Click to collapse
That's the package name (essentially long apk name).
You can disable any package in android via adb shell https://www.xda-developers.com/disable-system-app-bloatware-android
I don't know what it does btw, so disable at your own risk, but my battery drain has improved.