Hey guys, new to the community here. I am having issues with my device. I recently got a new tablet/phone from work, giving me the freedom to do whatever I want with my Nautiz x6. The device was preloaded with a company OS. I used ADB to put Android 8.1 OS on it but now it says it is locked with Googles FRP. But, I never registered my google account on this device? If I try to log in with my company email, it says it is not the email registered to the device. I tried to factory reset but this did not work either. The device is not stolen and I even tried to ask my boss about this and our IT department. They said to contact the manufacturer but they have yet to respond to my inquiry.
On top of this, I can no longer enable USB debugging mode now that I am locked out of the device and when using "adb shell" command, It states "Error: closed"
Thanks in advance for any help.
Related
I registered my device on archos.com website. When i go to sign in the archos settings to let it know that its been registered, i'm prompted to re enter the details i gave on the archos website (serial, date and location of purchase).
However, once this is complete there is an error stating that the serial number is already in use and there is no acknowledgement of the successful registration on the device...
When your devices are registered does the "online registration" option stay the same or does it say "device is registered" afterwards? This is what would i expect follwing my experience with gen7 so what I'm seeing here is confusing.
I did read that someone had had the same problem and that this was stopping their cinema plugin from installing but I think that they've sold their device out of frustration already... I would like to buy the cinema plugin but am concerned that it would not work as it seems that my archos is unnaware that it has been registered.
thanks for any answers
tl;dr
does you archos say "online registration" or "device is registered"
Long time since i've posted here but can't figure out a way around new Android security "feature"...
I gave my GF a Moto G 3rd gen for christmas. She really liked it but didn't complete the initial setup so never linked her gmail to the device.
She had a run in with her ex boyfriend who stole her phone and held it for ransom for a few weeks before giving it back. In that time though he had been using it with his own sim card and had setup his gmail on the device. He is gone from the country now and we know of no way to contact him. He had also put a number lock on the phone.
No problem, I thought, i'll just reset the device. So I did a reset and wiped all info.
Upon startup it says:
"Verifying your account"
"This Device was reset. To continue, sign in with a Google Account that was previously synced on the device"
This is not possible as the only Google account ever on the device was the ex boyfriend's and he's gone.
So I checked online and figured "Okay well I'll just re-flash the ROM"...
So I found the base ROM for the phone in Canada and successfully flash it using ADB fastboot.
Turns out that even with the cache and accounts on the device cleared the restart still has the same request.
So I thought. "Well Maybe I can load a custom ROM"...
So I went to work trying to unlock the bootloader to root the device.
I got the code from Motorola and tried to unlock and got the message: "<bootloader> Check 'Allow OEM Unlock' in Developer Options FAILED
Which I cannot do because I cannot see a way into the device to unlock the dev options now.
Not sure what I can do now. This seems like a remarkably flawed security feature...
Never-mind was able to solve via:
Hi all, hoping you knowledgeable folk can help.
Unfortunately my Pixel 3 was stolen today. The phone was setup with an alphanumeric password to unlock the device, so I know from that sense the device is protected. I cannot locate the device and have sent an erase command from the Android device admin page and changed just about every password I can think of.
What I'm really worried about is could someone with the right knowledge access my personal data on the phone? It's my fault, but I had left ADB debugging enabled for some work stuff and I'm worried that some could gain access to the information - apps, photos, notes etc - stored on the device without too much effort.
The device was enrolled in an Android for Work / Android enterprise and I know that after 6 failed password attempts my work profile will remove itself from the phone, but I'm not sure what happens after that. I am assuming the password to unlock the device stays as is on the phone.
The phone was not rooted and completely stock.
Can someone please let me know if the thief could access the data on the phone, perhaps via USB? There is so much personal info on there I am terrified of what someone with access could do.
thanks for your help.
1. Hi , if your phone is stolen with adb option enabled , the person who stole your device can easy remove password and access to your phone !
2. If that person does not understand something in the removal of the password whe will probably do " Factory Reset " after that hi will face another problem and that is FRP ( Factory Reset protection ) this means that to access to the phone he need to put Google Account which was registred on the phone before he do Factory Reset .
3. In that way solution is to send him to some service to remove frp protection or if he know easy trick to bypass frp protection he got full access to device .
4. Even if he do factory reset and data is removed still is on internal phone memory which can be recovered whit some special tool or software .
5. In this case your options is :
a) International Mobile Equipment Identity ( IMEI )
With 15 digits numbers from your cell phone for example 358206/08/2260178 you can report to Police that your cell phone is stolen and give then information what model is , which collor , etc... This information if you don't know you can find from imei .
One of the site that you can use is : https://www.imei.info/
b) Another way if your device is not factory reset is if you had Android Manager enabled to the settings , login to your Google account , go to paired device and see if is Online and ip location or place where is device , also police can trace your device by IP adress but device must to be conected to the internet!
c) If your device was stolen to the public or in the place which has security camera ask some of those people if can help you by giving you video from security camera to see who is that person and with that video go to police in order to try to identify that person.
Good luck ....
Hey folks,
my girlfriend just sold her P6 to a work friend and I wiped the device and thought "thats it". (I even removed the device from the Google Account!)
Sadly thats not it
The phone wants to have a/the? PIN of the device. We never set any PIN (which the google account confirms). What PIN is the device referring to?! Its not the lock-pin she normally used.
Nevertheless the device allows for a recovery via phone number and/or the old google account. We tried that and the P6 even lists the Name of my girlfriend and she gets a login notificiation on her new Pixel 7. But after entering the Password the P6 just say "an error occured, try again." (Ein Fehler ist aufgetreten)
But it doenst matter what we try or how often. We get always back to that screen and into the "an error occured".
So basically we/she are stuck. Any chance I can fix it with some ADB command or anything (dunno if the developer options are even switched on).
Thanks
Bastian
did you try reinstall the stock firmware?
there could be a few different pins
P.U.K is an acronym for Pin Unlock Key
Some carriers also put a SIM PUK on your SIM card when they sell you the SIM card
SIM Network Unlock Pin (NUP) is a code used to unlock an Android phone or iPhone from its original carrier so that it may be used on other carriers
picture of the error might help
tutibreaker said:
did you try reinstall the stock firmware?
Click to expand...
Click to collapse
I only did a factory reset via bootloader thingy on the phone.
nutzfreelance said:
there could be a few different pins
P.U.K is an acronym for Pin Unlock Key
Some carriers also put a SIM PUK on your SIM card when they sell you the SIM card
SIM Network Unlock Pin (NUP) is a code used to unlock an Android phone or iPhone from its original carrier so that it may be used on other carriers
picture of the error might help
Click to expand...
Click to collapse
I only got one in german....
man1acc said:
Hey folks,
my girlfriend just sold her P6 to a work friend and I wiped the device and thought "thats it". (I even removed the device from the Google Account!)
Sadly thats not it
The phone wants to have a/the? PIN of the device. We never set any PIN (which the google account confirms). What PIN is the device referring to?! Its not the lock-pin she normally used.
Nevertheless the device allows for a recovery via phone number and/or the old google account. We tried that and the P6 even lists the Name of my girlfriend and she gets a login notificiation on her new Pixel 7. But after entering the Password the P6 just say "an error occured, try again." (Ein Fehler ist aufgetreten)
But it doenst matter what we try or how often. We get always back to that screen and into the "an error occured".
So basically we/she are stuck. Any chance I can fix it with some ADB command or anything (dunno if the developer options are even switched on).
Thanks
Bastian
Click to expand...
Click to collapse
During setup, the unit asking for the pin refers to the screen lock pin or password that was used, and no other. You can try 0000 and see if that works, but it likely won't. If the error persists, contact Google and explain it to them. Only don't be surprised if they can't help you.
The only ways to fix this are as follows: 1) contact Google as mentioned, since there is an error in the process, or 2) attempt to unlock the bootloader. If you can successfully unlock the bootloader, then FRP should not kick in the next time the unit is started. If neither option is available, then ADB will not help you here, as by design Google makes it so FRP cannot be bypassed in so simple a manner.
Strephon Alkhalikoi said:
During setup, the unit asking for the pin refers to the screen lock pin or password that was used, and no other. You can try 0000 and see if that works, but it likely won't. If the error persists, contact Google and explain it to them. Only don't be surprised if they can't help you.
The only ways to fix this are as follows: 1) contact Google as mentioned, since there is an error in the process, or 2) attempt to unlock the bootloader. If you can successfully unlock the bootloader, then FRP should not kick in the next time the unit is started. If neither option is available, then ADB will not help you here, as by design Google makes it so FRP cannot be bypassed in so simple a manner.
Click to expand...
Click to collapse
Ok thanks, I'll contact Google.
There has been one PIN and never any else and this doesn't work.
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
thisisabyz said:
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
Click to expand...
Click to collapse
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
mvikrant97 said:
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
Click to expand...
Click to collapse
First of all, thank you for your reply!
I wasn't aware of this defense mechanism of smartphones, however to my knowledge no one has tried to access my phone by mistaking the password...
In any case, I will wait 24 hours without making any further attempts and then try again to enter it
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
thisisabyz said:
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
Click to expand...
Click to collapse
There are a few problems with such requests:
They often come from people with stolen devices (knowingly or not, no judgements here)
It's borderline illegal, which contests our 'do not get us in trouble' rule
There's often payment involved with such services (and rarely any guarantees), also against our rules
You'll find several "tools" to "help you" but they are often bundled with malicious software
In short, though we do support some good old exploit sparring, the topic resides in a dark corner. Nonetheless it's good to ask around, perhaps there's other people with the same problem (2 years after release, unlikely) or someone has heard of a rare bug related to the matter.
IMHO your best bet would be getting in touch with Realme (find them here). Definitely keep us updated if you do!
I also have this Realme 7 Pro (issue/bug? IDK) since January 11, 2023
I have set face recognition but useless after rebooting phone.
In Realme UI recovery mode v1.2, before using any commands like
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Also I need to recover my data first before doing ALL Methods to gain access again.
Please help us.
Edit: I just add more details about mine.
RMX2170
Android 11
non rooted, I dont have plan to modify first.
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
(Forgot password is also useless they just recommend to bring this to Service Center to factory reset but, goodbye files.)
exdeeei said:
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Click to expand...
Click to collapse
It also applies to me
exdeeei said:
RMX2170
Android 11
Click to expand...
Click to collapse
My model is also RMX2170 but i have Android 12.
exdeeei said:
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
Click to expand...
Click to collapse
Unfortunately, I am also in this situation, I can basically only use *#899#
For now, I contacted Realme who referred me to a local shop. I have contacted them but am still waiting for a response. I have a hunch that we will lose the data....
If the device is encrypted, you can not access data without unlock. Maybe Realme have something they can flash to EDL to unlock the phone and access data….