Problem started when phone would go into powersave. screen would blank but require sometimes a reset to come back on. Forcing into bootloader would always show the correct screen.
Now phone is powering up and working but display remains blank. Everything else is working, I can force into bootloader and communicate via USB. The backlight is working correctly.
Now it looks like maybe a problem on the data cable between the main board and the screen, but it started as looking like a software issue - since it would only fail when entering powersave.
Anyone seen this before?
LostBrit said:
Problem started when phone would go into powersave. screen would blank but require sometimes a reset to come back on. Forcing into bootloader would always show the correct screen.
Now phone is powering up and working but display remains blank. Everything else is working, I can force into bootloader and communicate via USB. The backlight is working correctly.
Now it looks like maybe a problem on the data cable between the main board and the screen, but it started as looking like a software issue - since it would only fail when entering powersave.
Anyone seen this before?
Click to expand...
Click to collapse
Not being able to wake up is also known as SOD (sleep of death). It happens to some cooked roms. Try flashing to either stock or something else and see if this fixes the issue. If you put the device in bootloader, do you see the tri-colored screen with the device info?
Initially I was getting the tri-colour, but lately it was totally blank.
I had tried flashing to a basic Sprint rom but no joy.
I just finished putting it back together, seems like all it needed was a re-seat of the video connector. It was just weird when it was intermittent and not a hard fail.
Oh well, I know how to strip down a TP now.
Thanks
LostBrit said:
Initially I was getting the tri-colour, but lately it was totally blank.
I had tried flashing to a basic Sprint rom but no joy.
I just finished putting it back together, seems like all it needed was a re-seat of the video connector. It was just weird when it was intermittent and not a hard fail.
Oh well, I know how to strip down a TP now.
Thanks
Click to expand...
Click to collapse
Always useful info
Related
I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
Click to expand...
Click to collapse
hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Click to expand...
Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help
Hi,
I'm just posting a new thread to see if this has happened to anyone else.
After upgrading the firmware, the touchscreen is not responding sometimes. It's very strange. Even on the unlock screen... I need to use the keyboard to unlock it.
And then suddenly it would work. Then become unresponsive again.
I've tried:
1. Power down and on
2. Hard reset
3. Cold boot
4. Hard reset x 3 without any account login
It keeps on acting up like this, occasionally just getting stuck on the home screen, and I can't open the config, or move the screen.
Anyone else have this problem after the firmware update?
Thanks
Fortunately no but I got random reboots with JB installed on my side.
With ICS everything is stable.
You should check out a screen test app to make sure the digitizer is not failing!
Sent from my Transformer Prime TF201 using xda premium
asuser said:
Hi,
I'm just posting a new thread to see if this has happened to anyone else.
After upgrading the firmware, the touchscreen is not responding sometimes. It's very strange. Even on the unlock screen... I need to use the keyboard to unlock it.
And then suddenly it would work. Then become unresponsive again.
I've tried:
1. Power down and on
2. Hard reset
3. Cold boot
4. Hard reset x 3 without any account login
It keeps on acting up like this, occasionally just getting stuck on the home screen, and I can't open the config, or move the screen.
Anyone else have this problem after the firmware update?
Thanks
Click to expand...
Click to collapse
Sorry to hear you have issue - but wanted to say - I am running stock (updated OTA + hard reset) and all is wonderful.
you might need to RMA (sorry)
pooblej said:
Sorry to hear you have issue - but wanted to say - I am running stock (updated OTA + hard reset) and all is wonderful.
you might need to RMA (sorry)
Click to expand...
Click to collapse
Thanks for the replies.
It looks as though this only happens when I have the keyboard plugged in! Strange. Wonder if it's affecting the digitizer somehow, as that part of it above the port has bent and cracked a bit. Never dropped it and always careful when plugging it in.
asuser said:
Thanks for the replies.
It looks as though this only happens when I have the keyboard plugged in! Strange. Wonder if it's affecting the digitizer somehow, as that part of it above the port has bent and cracked a bit. Never dropped it and always careful when plugging it in.
Click to expand...
Click to collapse
When you say this only happens when the keyboard is plugged in is the keyboard connected to the power supply the same time? If it is this sound like an earth problem.
flumpster said:
When you say tha only happens when the keyboard is plugged in is the keyboard connected to the power supply the same time? If it is this sound like an earth problem.
Click to expand...
Click to collapse
No I have it on without plugging it in.. I havent tried it plugged in.
Now this backspace key is giving me problems. Never had the problem before but ehen I type quickly or use the backspace key sometimes it exits out of the keyboard or shoots the cursor up a couple ofparagraphs. So strange. Maybe there is something wrong with the digitizer. Looks like this is going to ASUS for a third RMA...
Hi everybody,
Recently I've been encountering a problem where my streak won't respond to any touches after I open the screen. Pressing the power button and waking the phone up again does not solve the problem. I've read about the static issue, but unfortunately it doesn't seem to be the case here as the problem still occurs even when my streak isn't in my pocket.
Oddly enough, rebooting the phone solves the issue temporarily. The touchscreen will work perfectly until I turn the screen off again, but when I turn the screen back on, the phone doesn't seem to register any touches. The phone itself works fine as it still receives notifications even when the touchscreen is unresponsive.
Is this a hardware or a software issue?
I'm currently on DSC 2.2 and baseband 366. I'm going to try a factory reset right now to see if any will improve.
Thanks!
Edit: did a factory reset, problem is still occurring
I have the same problem, does anyone know how to fix this? thanks
Sent from my Dell Streak using xda app-developers app
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Loco007 said:
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Click to expand...
Click to collapse
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
I noticed that some bags for DS5 produce static electricity, such as the original Dell Bag (Futon bag - ?)
The Leather Bag (with red fissure) does not produce static electricity even when having the DS5 in trousers.
jlin5647 said:
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
Click to expand...
Click to collapse
I had this problem once, pried and screwed the Streak open, checked connection ribbons, and cleaned it with (a little bit) electric contact spray. This has saved my irresponsive power button as well! Success:good:
I have a Galaxy S3 that I have been running CM 10.2 on for quite some time. Today I dropped the phone and cracked the screen. The phone still worked perfectly in every way despite the cracked screen. I used it for a few hours after without any issues. I took it to someone today to replace the screen assembly. When I got the phone back it turns on and the screen looks fine but it hangs on the samsung screen for 3-5 minutes before booting in to anything (booting the rom, recovery mode, download mode etc. all take 3-5 minutes to start) when the phone finally boots the touch screen does not work at all. All buttons work fine, including the bottom buttons (back and settings) for touch but no where else does the screen respond to touch.
So far I've tried:
- wiping cache
- factory reset
- re-installed CM 10.2 rom
- Took the back off the phone and checked all the connections, unclipped and clipped back in to be sure they were connected ok.
- Completely removed battery and all sim/sd cards for an hour
At this point I'm not sure if I'm dealing with a hardware issue (maybe they guy screwed something up when replacing the screen) or the digitizer/screen he used is faulty? I know this doesn't neccessarily mean anything but when I got it back the new screen still had the protective film etc. on it so I'm almost positive the screen assembly the guy used was at least new.
And I don't really understand where the 3-5 minute boot issue could come from? I wouldn't think it would be related to the screen/digitizer but I suppose anything is possible. What could explain this?
Is there any way this could be a software issue or any other troubleshooting I can attempt?
jfall said:
I have a Galaxy S3 that I have been running CM 10.2 on for quite some time. Today I dropped the phone and cracked the screen. The phone still worked perfectly in every way despite the cracked screen. I used it for a few hours after without any issues. I took it to someone today to replace the screen assembly. When I got the phone back it turns on and the screen looks fine but it hangs on the samsung screen for 3-5 minutes before booting in to anything (booting the rom, recovery mode, download mode etc. all take 3-5 minutes to start) when the phone finally boots the touch screen does not work at all. All buttons work fine, including the bottom buttons (back and settings) for touch but no where else does the screen respond to touch.
So far I've tried:
- wiping cache
- factory reset
- re-installed CM 10.2 rom
- Took the back off the phone and checked all the connections, unclipped and clipped back in to be sure they were connected ok.
- Completely removed battery and all sim/sd cards for an hour
At this point I'm not sure if I'm dealing with a hardware issue (maybe they guy screwed something up when replacing the screen) or the digitizer/screen he used is faulty? I know this doesn't neccessarily mean anything but when I got it back the new screen still had the protective film etc. on it so I'm almost positive the screen assembly the guy used was at least new.
And I don't really understand where the 3-5 minute boot issue could come from? I wouldn't think it would be related to the screen/digitizer but I suppose anything is possible. What could explain this?
Is there any way this could be a software issue or any other troubleshooting I can attempt?
Click to expand...
Click to collapse
Go and talk to the person who replaced your screen.. maybe has used faulty screen and also may be he has changed with some of the faulty parts..
suyash1629 said:
Go and talk to the person who replaced your screen.. maybe has used faulty screen and also may be he has changed with some of the faulty parts..
Click to expand...
Click to collapse
Very strange, but it looks like it was indeed a software issue after all. For some reason changing the screen out while having CM 10.2 installed did not play well together. I did a full wipe and went back to stock rom and touch is working now. I may try a new install of CM again to see what happens. Odd
jfall said:
Very strange, but it looks like it was indeed a software issue after all. For some reason changing the screen out while having CM 10.2 installed did not play well together. I did a full wipe and went back to stock rom and touch is working now. I may try a new install of CM again to see what happens. Odd
Click to expand...
Click to collapse
Strange issue.. never had it ever, m flashing CM from more than a year.. Try to do a new flash downloading new files..