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Hello
I'm hoping someone might be able to help with a problem we have encountered. We would like to allow some of our XDA users to access their Exchange email accounts via the webmail interface using Pocket Internet Explorer. This all works OK but there is a slight security issue with Pocket IE on the XDA caching network credentials.
The first time the user accesses the webmail site they are asked for the username, password and domain details as we would expect. Once authenticated they get to the mailbox login and from here can access their account. No problem here.
All subsequent logins however go straight to the mailbox so the XDA seems to be caching the network credentials. The only way we have found so far to clear the "cache" is to reset the XDA. I was wondering if anyone could suggest any other way.
O2 say this is a known "feature / issue" and the solution is to upgrade our Exchange server from 5.5 to 2000.
Thanks in advance for any help.
Microsoft
The problem you are experiencing here is an issue with Pocket IE. This part of the PocketPC 2002 operating system, and it pretty much unmodified by O2 / T-Mobile etc. You will find the same problem if you use an iPAQ, Casiopea etc, so it's not something that can be specifically fixed by O" - that's really up to microsoft.
I initially contacted Microsoft Tech Support and was told that they didn't support Pocket PC and I should contact the supplier of the PDA (ie O2).
I'll try Microsoft again but in the meantime I'd be grateful for any other suggestions.
Reading other posts on the site it looks as if it might not be possible to update the version of Pocket PC on the XDA anyway.
Thanks very much for your help.
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Have you tried Blackberry Connect?
I have and I absolutely can not get it to work on Sprint.
Anyone been able to get Blackberry Connect software to work on a Sprint TP?
I have tried everything available at http://www.sems.org/entry.asp?ENTRY_ID=276 and several versions that are not there as well. Someone has go to be able to solve this issue...
groffnuts said:
Hey, I was wondering if anyone knows how to make the sprint touch pro compatible to a work account? I contacted the people that handle the work email accounts and they said my phone isn't a supported device but the blackberry is so I thought there might be a way to make it so I can get my work email. Also, how do I go about removing my hotmail account from my email, I have tried but not had luck. If this is easy, I apologize in advance but I am new to all of this.
Click to expand...
Click to collapse
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
egzthunder1 said:
By work e-mail are you referring to an Exchange Server? If so, all you have to do is set up the e-mail account via Active Sync (on your device, not the PC). You will need certain information such as Username, Password, Domain (Name of the server), and server address (ie webmail.yourcompany.com).
I have never tried BB Connect, but it can't hurt to try it out.
Good luck!
Click to expand...
Click to collapse
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
maskedlion said:
Some companies, like mine unfortunately, fall for the Blackberry Enterprise Server propaganda and opt to manually disable the OTA Exchange Server connection and instead force all mobile devices to connect through BES... The big problem is that Blackberry devices suck, as recognized by Blackberry, for which they created Blackberry Connect Software so that your WinMo phone can connect to BES. My problem is that Sprint will not allow me to add Blackberry Service to my WinMo phone... So I am trying to find out if anyone knows a way around this? I am sure there are some Sprint pros here.
Click to expand...
Click to collapse
Just ask your IT department to set you up for pop3 or IMAP.
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
maskedlion said:
A company that disables OTA Exchange server access and forces Blackberry would never go for IMAP or POP....
Click to expand...
Click to collapse
Not true, I know firsthand... Besides, it wouldn't hurt to ask them.
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
gorby911 said:
Can you access your Exchange server via the web? If you can access owa.<yourcompanyname>.com to get your email via a browser then you can setup Active Sync on your device.
I am using my Sprint Touch Pro to get my Exchange mail/appts/tasks. Our official policy is that only BB are supported but it doesn't necessary mean that you can't use it. What I had to do was install a couple of certs to allow syncronization but you may not need to - depending on what CA your company is using.
Click to expand...
Click to collapse
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
maskedlion said:
I do have access to owa.mycompany.com, I have grabbed the cert from this site and attempted to connect this way, however, there is no documentation out there for how to do this, so I may have done it incorrectly. Can you detail how you did this?
Click to expand...
Click to collapse
PM me your owa.<yourcompany>.com address (if you are not comfortable with posting it here) and I will take a look at the certs information that your company is using and walk you through it. If you can access owa site, you should be able to sync with no issues.
System SEVEN
I had the same issue, unable to connect my Sprint Touch Pro to my company Exchange server. The IT department wouldn't budge on granting me access.
I now use System SEVEN 'Out of Office' since January and haven't looked back; It works perfectly for me and syncs everything. Check it out at www.seven.com.
what do i need to do to set up my work email on my touch pro... and where do i get the correct certs from?.
bump... i still need help w/ this! anyone please?
Can you tell me what error are you getting when you set up your exchange sync?
Edit: If your error with missing certificates, then by looking at your owa site I can tell that you need to have these public certificates installed: click here to download
Download the file above, unzip it and you will see three verisign certs. Copy them onto your phone and click on each to install them. Try to sync to your server and let me know what happens.
OK so I have setup activesync on several windows mobile handsets however I am unable to do so on my hero. I am using the same credentials and even if I switch back to my treo I can set up activesync fine!!
The error I am getting is "Failed to connect to the exchange server. Please check Exchange server settings."
It is also worth mentioning that it I can browse to the OWA web page from the handset.
I am pulling my hair out on this one so any help would be appreciated.
Activesync
Activesync is for windows....not android
the sync software is on your sd card...if your orange
or you can find it here
http://www.htc.com/hero/m/en/downloads/htcsync.html
if i have read your question wrong...forgive me
liamhere said:
Activesync is for windows....not android
the sync software is on your sd card...if your orange
or you can find it here
http://www.htc.com/hero/m/en/downloads/htcsync.html
if i have read your question wrong...forgive me
Click to expand...
Click to collapse
Hi I have the hero in front of me now and I can assure you the option I am trying to use is 'Activesync'. I think HTC have licensed it for the hero...
i don't think they have, i think it's just some bastardised thing they've knocked up themselves, but i could be wrong.
one thing to check though is because the hero does not support all the security policies that windows mobile does, some exchange servers simply won't let it connect.
If the exchange server forces a password on the device, you're S.O.L it seems. or at least, i can't get them working with password enforcing servers....
rhedgehog said:
i don't think they have, i think it's just some bastardised thing they've knocked up themselves, but i could be wrong.
one thing to check though is because the hero does not support all the security policies that windows mobile does, some exchange servers simply won't let it connect.
If the exchange server forces a password on the device, you're S.O.L it seems. or at least, i can't get them working with password enforcing servers....
Click to expand...
Click to collapse
Its my own exchange server and it does not enforce passwords. Also I can switch back to any WM device and all syncs fine.
Has anyone actually got it working with exchange 2003? I have a feeling it may be 2007 only...
ok cracked it. It wont allow you to sync with a user name that has a space in it. Ie. 'FirstName Lastname' will not work. I have had to change my user name now to be 'FirstNameLastNAME' hope that helps somebody!!
s4vva said:
ok cracked it. It wont allow you to sync with a user name that has a space in it. Ie. 'FirstName Lastname' will not work. I have had to change my user name now to be 'FirstNameLastNAME' hope that helps somebody!!
Click to expand...
Click to collapse
Have the same problem as you, before i read youre findings...but:
When i try to pull the trick you mention, the phone now tries to connect to the server, but after verifiing account information... it halts at "Authentication failed. Please verify user/pass bla bla"
You are not saying that my AD credentials on my PC also has to be FirstNameLastNAME?
/Psudo
yes, i believe he is.
You actually have to change your username, not just not remove the space on the device.
From how i understand EAS to work, you would indeed have to change your username in AD as well (but check first, i'm far from an Exchange admin!)
What I did was change my username in the Active Directory. You will also need to change your username on anything that accesses the server (Outlook RPC, laptops pc's etc.)
Hope that helps.
s4vva said:
What I did was change my username in the Active Directory. You will also need to change your username on anything that accesses the server (Outlook RPC, laptops pc's etc.)
Hope that helps.
Click to expand...
Click to collapse
Yup it helps, but maybe not what was intended nor expected from HTC/Android dev. Hopefully a fix will be out soon.
/Psudo
Hi Guys,
I have recently installed the 12070 F/W on my Lumia 800 phone and last night an email was sent out to all 500 contacts that I have for no reason. There was an email attachment in the form of a web address which, when opened, brought you to a page in a magazine called Business Journal.
I am really worried this morning. I need to email all of my contacts to warn them of this. But what do I do with the phone, do I have a virus on it? If so, how did it get there and what do I need to do to remove it??
Guidance right now much appreciated.
It's nearly impossible to send something from wp7 without user interaction.
I think that your PC is a victim or someone guessed your password to e-mail account.
Chipsaru said:
It's nearly impossible to send something from wp7 without user interaction.
I think that your PC is a victim or someone guessed your password to e-mail account.
Click to expand...
Click to collapse
Thanks for your ideas on this. This all happened last night when I was not even using the phone and my lappy was switched off. The mails was sent to absloutely everyone in my WP7 phone book :-(
17-apg said:
Thanks for your ideas on this. This all happened last night when I was not even using the phone and my lappy was switched off. The mails was sent to absloutely everyone in my WP7 phone book :-(
Click to expand...
Click to collapse
I doubt that something can send emails from your WP7 without your consent. Your contacts are also saved in your Live Account accesible from your PC. It could be possible that something has logged the Password on the PC and sent to a third person. You should make sure that your PC is always equipped with the latest antivirus. Also you should Keep in mind that Windows Live offers to sent you an one time Password via sms in case you Need to sign in from un untrusted PC.
It's absolutely impossible it has something to do with the phone. My guess is that someone got your Windows Live password and sent it from there...
Change you password asap
Done today, thanks. I was so surprised. I guess if someone had the password they could have done this online in my account without me knowing. First thing I knew was 66 undeliverable notifications on my phone late late night
Sent from my Lumia 800 using Board Express
17-apg said:
The mails was sent to absloutely everyone in my WP7 phone book :-(
Click to expand...
Click to collapse
So it was also sent to every Contact in your Live Account and/or Google Account. I guess someone had access to one of those.
Yes the mail was sent to every contact in my live account. It was simply a link to a buisness journal wzine as far as I could see; not a virus but a spam message. I have changed my password to access my LIVE account in th ehope that this will end it.
17-apg said:
Yes the mail was sent to every contact in my live account. It was simply a link to a buisness journal wzine as far as I could see; not a virus but a spam message. I have changed my password to access my LIVE account in th ehope that this will end it.
Click to expand...
Click to collapse
It's your email account that got hacked. Happened to my friend too, and he has an android. It's not your phone and possibly not your laptop either. It's your live account that got hacked by spam or virus.
actually not impossible
I also think that its impossible to mail/edit through wp phone api, making it nearly impossible to make viruses in traditional terms. Also for marketplace there are are some virus scanning made of apps on submission.
However app behaviour is another thing...
Think about the following scenario:
You install a smart dialer (for example) that requires access to contacts, owner identity and data services.
Without Your consent and knowledge the app harvests and sends of information from Your device.
The sum of all is that: yes, it might be a app on Your phone that is behind the mailing as well as it might be malware on your pc.
Don't install apps from unknown developers that requires more permissions then what seems ok.
Thanks for all your replies.
Seems like it has been an attack on my windows live mail account. Have changed password and will now do so every 90 days or so as recommended by microsoft. I have also checked all apps on my phone and there are none that i can see accessing my contacts. But I will continue to check.
17-apg said:
Thanks for all your replies.
Seems like it has been an attack on my windows live mail account. Have changed password and will now do so every 90 days or so as recommended by microsoft. I have also checked all apps on my phone and there are none that i can see accessing my contacts. But I will continue to check.
Click to expand...
Click to collapse
There is no API for sending emails without the phone owner's confirmation so it is impossible. Though be careful when giving your email to websites (and apps too) as they can use it to send spam. Sending email from any address does not need a password.
I'm using rom as in my signature.
gmail & hotmail accounts setup as pop3 have suddenly stopped working, I get error message like below .
messages cannot be downloaded to your mobile device
make sure settings & connection correct & try again
Settings are all correct & we got same fault on more than one HD2 and same via wifi or 3G .
Assuming certificate issue or protocol change the WM6.5.5 inbuilt mail app can't handle .
Had a cert expired warning message for some time but could click accept to carry on ignoring cert issue !
What email situation others having on WM6.5.5 roms ?
Will look into certs & updating but any info from others would be good ...
Well after some research & testing it is ssl protocol change.
mail works fine on a no ssl test setup, after some searching & replies in other threads issue is crypt.dll in wm6.5 only supporting sha1 and now sha2 in use .
newer crypt sha2 is available but looks to need implementation during rom building rather than easily copying/patching it in a device running rom. :-/
Unable add crypt files to roms that protected, unprotected roms would probably work with simple copying of crypt files to running rom but as most are protected (inc NRG) then it will not work.
Also unable dump from protected nbh so will need start from scratch.
If NRG had supplied a kitchen sometime after he retired from WM development it would of been a 15minute job to add the newer crypt package ...
2 easy email solutions is third party apps, profimail & nPOPuk, both work but built in outlook was/is a neat mail client.
amazingly the nPOPuk open ssl works as had better protocol standard .
apps added below if needed (all freeware). npop not nicest to use but is light & runs sd card with no installer .
Other solution is using rebuilt roms with crypt.dll already fixed. Poyensa has done this & some can be found in WM6.5 Rom area .
Try Re-routing Emails Through Local Email Service
Firstly, thank you for continuing to provide support for the magnificent HD2 - I'm on my 5th and will continue until it proves impossible - I'm currently using the Australian Telstra model T9193 but have also had a U.S. T-Mobile model and the original T8585 model.
Secondly, I had the same problem with emails for the last 12-24 months as GMail, Microsoft, Yahoo and others progressively increased their POP3 email security to TLS exclusively, however there are still many email services that continue to use SSL only, for example, iiNet and Telstra, both in Australia. All I do is make use of the free option provided by all the major email services, to forward all my emails onto another email service, from where they can come directly to my HD2 and via which I can still send out emails. For example, I configured my POP3 Microsoft Outlook email account (and others) to forward all arriving emails onto my POP3 iiNet email account, which in turn forwards all emails that arrive there onto my HD2 WM6.5 Pocket Email manager App. It all works seamlessly, just as it always did when all the services arrived separately.
The only confusion that may arise is if your correspondents realise that you give one email address which they can use to contact you but all your responses come from another email address. Frankly, no one I communicate with is savvy enough to even notice.
Cheers, and thanks again.
^ That is a good point .
I do the same for my mums phone as she has a tiscali email with ability use old ssl or none.
Problem is I have no services offering suitable email or see any available. another option could be via web hosting if you got one and have some email setting control .
Is a pain, shame the dll not easily overwritten in device rom as easy tidy fix for everyone .
Thank you for researching this. I had to pull my Tilt2 out of retirement when my M8 tanked on a WM10 build. Was able to revive it, but now that I've got the Tilt out, I plan to at least catch it up on things...
Mister B said:
Unable add crypt files to roms that protected, unprotected roms would probably work with simple copying of crypt files to running rom but as most are protected (inc NRG) then it will not work.
Click to expand...
Click to collapse
Dude, this crypt dll is a part of XIP - that means - no way to copy anything to ready rom. Besides - yesterday I just for fun cooked 29366 rom for Leo TMOUS - even with new crypt dll in xip outlook sync does not work. So - just forget it. Gmail seems to work.