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I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
Yah, that's happened to me too, I just deleted that gmail account, made another one that checks the same account, and it worked again...kinda annoying, but it's a 2 min process.
Maestro Nobones said:
I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
Click to expand...
Click to collapse
I have seen so many repoorts of this over at PPCG and from firends of mine with the TP.
Maybe a GMAIL issue? Not sure but your not alone.
i've tried remaking the account on the phone to no avail. good to know at least I'm not alone!
I started seeing this problem with IMAP servers on WM 6.1, have compiled some info on it here http://forum.xda-developers.com/showthread.php?t=374663
I haven't had to recreate any mail accounts after applying the MS WM 6.1 patch linked in that thread. A soft reset is all that's been needed since.
I've got my fingers crossed for WM 6.5 to be a real fix. I'd like to give that 5.2.21014 a try too if it ever comes around again...
go to mail2web.com create a free account (Exchange Support)
go to Gmail settings forward ur gmail incoming mail to [email protected]
now setup push e-mail on ur phone through active sync
ull get the e-mail within 5 seconds of it being received, and u'll save some battery juice cuz ur phone is not checking for new e-mails every now and then.
IMHO it works flawlessly, i have my hotmail and gmail going through push, as u can forward as many e-mail accounts as u want
MOE
As it turns out a second soft reset and delete>remake the account on the phone got my email working again.
Got a strange problem with my new T-Mobile G2 (HTC Hero) ...
If I try setting up & syncing my Exchange email I get all sorts of error messages ranging from username/password incorrect (when I know it isn't) to a long winded one "Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator" ...
Previously the same Exchange server (2010) was used to sync email via the MS Exchange application on an iPhone and also a XDA.
I'm guessing there is a bug or anomaly with the Exchange application on the T-Mobile rom (it incidentally came shipped with the latest 2.73.110.26 October rom) as I downloaded and successfully set-up/synced my email using the TouchDown v4.0.0008 application - and also using another Exchange application (Contacts Sync) from Wryke.
I've spoken to the Server admin, who has done what he can, but he's thinking (as I am) that there is a problem with the built in app ...
Oh, and am I right in thinking that because it has come shipped with the latest (2.73.110.26) rom then I can't flash a custom rom at this time ?
Anyone have any suggestions ?
Cheers
Mark
mark.peters said:
Got a strange problem with my new T-Mobile G2 (HTC Hero) ...
If I try setting up & syncing my Exchange email I get all sorts of error messages ranging from username/password incorrect (when I know it isn't) to a long winded one "Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator" ...
Previously the same Exchange server (2010) was used to sync email via the MS Exchange application on an iPhone and also a XDA.
I'm guessing there is a bug or anomaly with the Exchange application on the T-Mobile rom (it incidentally came shipped with the latest 2.73.110.26 October rom) as I downloaded and successfully set-up/synced my email using the TouchDown v4.0.0008 application - and also using another Exchange application (Contacts Sync) from Wryke.
I've spoken to the Server admin, who has done what he can, but he's thinking (as I am) that there is a problem with the built in app ...
Oh, and am I right in thinking that because it has come shipped with the latest (2.73.110.26) rom then I can't flash a custom rom at this time ?
Anyone have any suggestions ?
Cheers
Mark
Click to expand...
Click to collapse
I had the same issue yesterday when I forgot to check the box "This server requires an encrypted SSL connection". I've never had to check this box before when we ran Exchange 2007 but we moved to Exchanged 2010 yesterday just before a reset the exchange account on my Hero.
Give it a try, it may work
thecastlefordkid said:
I had the same issue yesterday when I forgot to check the box "This server requires an encrypted SSL connection". I've never had to check this box before when we ran Exchange 2007 but we moved to Exchanged 2010 yesterday just before a reset the exchange account on my Hero.
Give it a try, it may work
Click to expand...
Click to collapse
You are a star ... after a bit of a fiddle with some settings, and your suggestion it worked !!!
Thanks for your help
Mark
exchange 2010 + htc hero - which settings ?
I was wondering, which settings do you have on your exchange 2010 server ?
On exchange 2003 it worked flawlessly (almost), but on exchange 2010 I keep getting the "failed to create account..".
Initial login seems to work fine, but after selecting what to sync it fails.
I dont have a paid SSL certificate, only a self-signed one, but I dont imagine that causing too many problems (or am I wrong?).
Any help appreciated
Hello,
Does anyone know what to change to resolve this? I still have this issue whether or not the SSL box is checked.
If you are using an internal certificate, try copying certificate to SD and installing, also if you are still running hero 1.5 you must make sure exchange 2010 servers mobile settings are configured to allow "unsupported devices" you may also have to disable password policy just for your phone on the server
I know this is a really old thread, but you might try checking to see if your password is about to expire. In my case I got this error and it was because my password was about to expire (the Windows AD notifies you when you log into a Windows PC on the AD domain). Once I changed my password everything started working again. I guess this is technically a bug with Android because Android should be able to tell you that instead of saying that you're unauthorized.
I first updated my Streak to the official 2.2 Dell update via QDL and then the OTA to get it to the 318 build. With that I was able to connect to my company's exchange server.
Then my internal SD died.
I replaced the internal SD with a 6Gb class 4 SD and my phone is up and running again. But it won't connect to the Exchange Server. I kept getting "Cannot Connect to Exchange Server"
Over the course of trying to make it work, I've allowed full access to read/write the internal SD card, upgraded my OEM version from 305 to 318 to match the Baseband version and now I'm DJ_Steves OEM version. All in an effort to get the Exchange to work again.
A google search reveals a lot of Android phones with this same problem, and some of the other phone platforms have an update.zip to fix the Exchange issue. They don't work for the Streak.
I'm aware of third party apps such as Touchdown and others but they don't appear to push the mail to the phone, they query the server every so often. I need the mail pushed to the phone.
I think the problem is that the updated kernel or OEM or baseband (not really sure where those options reside) isn't allowing my work exchange server to take over certain security features of the phone. For example, before it would let me sync before I had to agree to let the Exchange server take over some security features and then set a password. It isn't even prompting me to do that this time, and I think that is where the failure is.
I've searched on here and other boards for a fix and not found one that will work for the Streak. I also can't seem to find a setting that will allow this to happen. Is there a way to either enable the control of some phone security measures or to trick the exchange server into thinking that it is doing so? Without doing this I think I will always fail to connect to my work's email exchange server. Because of my bigger internal card I'm somewhat limited on just helter-skelter flashing other ROMs to the phone to see if it will work.
Sorry the post is so long.
settings, manage applications, email, clear data
I have two "emails" listed and one "email policy" All selections are greyed out on all of them. Can't uninstall, clear cache, nothing.
Edit: shutdown/reboot gives me access to clear data on one of the emails. Did that, reinput settings, still couldn't connect. Cleared data again, shutdown/reboot, reinput settings. I still can't connect to the exchange server. Same exact behavior
has your mailserver been recently upgraded to exchange 2010?
I'm not sure. I know if I access email from a non-company computer through either firefox or IE, it still says Exchange 2003
Touchdown pushes mail immediately... I get exchange mail on my dell streak 2.2 (318) before my work computer gets it. Use this link to download touchdown with on demand sync. (for registered users only)
http://db.tt/Zmjwkwb
danalo1979 said:
Touchdown pushes mail immediately... I get exchange mail on my dell streak 2.2 (318) before my work computer gets it. Use this link to download touchdown with on demand sync. (for registered users only)
http://db.tt/Zmjwkwb
Click to expand...
Click to collapse
Maybe I had the wrong version of touchdown then. I uninstalled it, since it was only checking every 15 minutes and put on moxier mail which does have push capability, and I like the interface better than touchdown.
What specific touchdown is that? I only had the free one, because I didn't want to pay for it until I could prove it did what I wanted.
I'd really just rather fix the native exchange server. Seems really silly that we have to use a 3rd party app for something that this 2.2 was supposed to (and, in my case did) natively.
Hi,
I am trying to delete emails from my IMAP account an my SGSII (Samsung stock emailing programm).
Now my problem is that all emails I delete once just reappear the next time I sync with my IMAP account. So its simply impossible to delete emails on my phone.
This problem also exists on the GalaxyTab as far as I know.
Hotmail works fine(but hotmail doesnt use IMAP as far as I know).
One simple solution would be to just not use the samsung emailing program. I tried K9 today, but I kinda dont like the fact that it doesnt come with an widget. I also like the stock program better.
Any clue what I am doing wrong?
its also not possible to open most attachments directly from inside the emailing application(.pdf,.jpg etc.).
It does work occationally but must of the time it doesnt.
Solved:
Not using Polaris Office did the trick for me.
Sent from my GT-I9100 using XDA App
How did you resolve the IMAP email problem? I'm experiencing the same behaviour. Gmail IMAP works fine (with the stock email client, not the stock Gmail client). However, my work email which is IMAP doesn't work correctly.
I simply stopped using the stock program.
And now I kinda started to love K9.
But K9 didn't get along with my hotmail account(it has no IMAP;always redownloaded old emails;I had a data usage of 200mb in one day^^) so I started to auto. redirect all my mails to gmail. That works flawless til now.
oh man, same here!
I use the same settings on Nexus One, V880 or even Ipod Touch, both works except SG2! any clue yet?
No I didnt find no solution.
I am happy with K9 now .
Greets.
Apparently using POP instead of IMAP, you have the option to delete from the server... Of course IMAP is supposed to do this anyway, but worth considering POP - especially if the other advantages of IMAP are of no interest to you.
Personally, folder synchronisation means nothing if it can't even sync deleted emails...
I tried to chase this up with Samsung support, but of course they're useless... It's obviously a software bug, but they suggested a reflash and then trip to the service centre if that doesn't fix it...
We all know a trip to the service centre will certainly not fix it if a reflash wont...
Curiously, I've got a VHA ROM on my phone, and wondering what everyone else has, presuming it might be an issue in the branded ROM, but not in the generic ROM...
I'm sure I'm not the only one who cares, but I did a little bit of research, and although it doesn't seem to help, there's setting the IMAP path prefix (usually 'INBOX'), which should direct deleted emails into INBOX.Trash as opposed to the android Trash folder, and therefore delete them off the server.
Sadly, trying 20 variations, I still couldn't get it to work... but it might work with your email provider (just didn't with mine)
If all else fails, and you really want to use the Samsung email app (which I do, since K9 does not have activesync Exchange support - only the other one, which doesn't help me), instead of deleting emails, just go: Menu/Move to Folder/INBOX.Trash - this is the same as what Delete should be doing...
Hope that helps somewhat...
same issue: any solution found yet?
Hello guys. I got my sgs2 with stock firmware 2.3.3 two weeks ago. I was able to set up every account flawlessly except for my exchange office email. It keeps displaying 'set up could not finish/ Cannot connect to server'. All my entries are correct and my network too is good. I tried connecting on my former device, samsung vibrant, and worked flawlessly. So also on some other devices i tried. I have read in this forum several solutions and inhave tried them all. Connect through wifi , using the exchange account under 'accounts and sync ', using 'edge' only type of connevtivity , i have also updated to stock 2.3.5 and still having the same problem. I dont want to change the email apk as some did and will prefer using the stock email app (not third party app)
Please, does anyone having any idea on getting my exchange account to connect on the sgs2? I need to sync my exchange contacts, mails and calender. Will appreciate every response to solving this problem.
Thanks guys
Sent from my GT-I9100 using XDA App
Please guys, I am still waiting for anyone that has a clue about solving this problem. It will be highly appreciated.
Sent from my GT-I9100 using XDA App
I know you don't want to use a third party app but your problem may be on the administrator side of your account. Try the demo of Touchdown Exchange and see if that works. If it does, then you know it's a samsung problem.
Btw, there is a limit to the number of phones you can add to your email account with exchange. Each time you put on a new rom, it treats this as a new phone. Through owa or outlook, check how many mobile devices are registered to your account.
Setup for Office 365 Exchange Account (Small Business)
I just got my SGS2 today and tried setting up my Office365 Exchange account.
I ran into issues, getting a similar error message to OP.
The solution was:
1st Screen
- on the 1st setup screen, fill in username and password
- choose "Manual Setup"
- when asked what type of account, choose "Exchange Activesync"
2nd Screen
- there are 3 fields: a) Domain:user name b) Password c) Exchange Server
a) format is domain\user name (i.e. whatever.com\[email protected])
b) already filled in
c) normally, server address is m.outlook.com when using Office365. Samsung dares to be different - you need to find your actual server address, not the generic one.
Go to this address to get details for filling in these fields: http://help.outlook.com/en-us/140/dd936215.aspx
Once I accepted the various activation messages, an error message flashed very briefly, but then sync was established and I synced very quickly.
I think the message was: "Cannot open connection with server due to security error", but I can't be sure
I ignored that error message, as sync seems to be working perfectly, with "push" activesync.
This was discussed on the Office 365 forum. Here's the link: http://community.office365.com/en-us/f/160/t/5282.aspx
I realise you may not have Office 365 Exchange, but I'm posting this in case it may be of help in some way.
P.S. Must say, I'm very chuffed that Samsung's native Exchange client supports Tasks and SMS sync, in addition to the standard options. SMS Sync seems faster than it was on HD2...
thanks guys. I really appreciate all the responses. I have tried out the solutions provided . I installed the touchdown app and it worked straight away. my mails, calendar, contacts & talks sync completely.
I also read through the links provided above and really never made any error initially on setting up my exchange account. Though I still followed through the steps/settings for exchange setup and still encountered the problem. one thing I like to clarify is that I am not sure if the server in my office is 'office 365' has being explained on that site. I think we use the exchange 2007. if the exchange server type is the issue, will using one if the email apk posted under themes and apps section work for me if installed? Because, I really will prefer using a stock email app. or is there any other way I can get the stock email app to work without giving me those error messages?
Also, will installing one of the custom roms get it working?