New PRL? 52169 - Droid Eris Q&A, Help & Troubleshooting

Hmm just checked and there's a new PRL out I went from 52011 to 52169.
Dial *22899 for it.

mine says prl version is 60094?

Mine's 52169.

Updating now I guess lol will this reset my radio?

mine was at 30061, updated and now i'm at 30063... guess this depends on where you are?

mordant80 said:
mine was at 30061, updated and now i'm at 30063... guess this depends on where you are?
Click to expand...
Click to collapse
Good question - mine was at 52167. *22899 resulted in a call that lasted briefly and then dropped (without any success or fail voice announcement) - no update.

bftb0 said:
Good question - mine was at 52167. *22899 resulted in a call that lasted briefly and then dropped (without any success or fail voice announcement) - no update.
Click to expand...
Click to collapse
Same thing happened to me. Immediately after I called *228, and did the press Menu to get the keypad up and hit 2 and that time it took the proper length of time and I guess it worked, I'm on that PRL - but I didn't pay attention what PRL I was on before.

mine and my wife's updated to 52169. we are in sc. i think i have read before it does depend on where you live.

mjb413 said:
mine and my wife's updated to 52169. we are in sc. i think i have read before it does depend on where you live.
Click to expand...
Click to collapse
Probably also depends on the subscriber's plan as well, now that I give it a little more thought.
After I made my prior post above, I did a nandroid restore of a stock 2.1 ROM, and did both a *228 option 2, and a *22899. Same result - 52167. (I can't get the dialpad to come up in CELB4.1 when dialing *228; perversely, it does come up if you dial *22899... when it isn't needed, lol)

bftb0 said:
(I can't get the dialpad to come up in CELB4.1 when dialing *228; perversely, it does come up if you dial *22899... when it isn't needed, lol)
Click to expand...
Click to collapse
After you get the connection, press and hold menu when you dial *228 to get the dialpad.
I'm at 52169 as well here in snowy MA.

Related

##778# for Verizon xv6800

I've tried multiple times in different manners and cannot seem to get this command to work. At first I thought it might just be the DCD ROM I'm running but I even tried after flashing back the OEM. Actually flashed back just to see. So anyway, anyone else got any good ideas?
Now in my venture with ROM's yesterday and the new SPL I did end up messing my radio settings up. I figured if I just done *228 I could recover everything. Even though it said programming complete when I went to place a test call it said it couldn't authorize and told me to call *8899. I told the person who answered that I had to hard reset and now it wouldn't authorize. Then he asked me to *228 and I told him I already have with no results. He said do it again because he just reset something.
So once again I'm scratching my friggin head bacause of all of this. I can't get the commands to work so I can retrieve the A-Key and other info. Now I wonder if you can even get to that with Verizon in my area (Charlotte NC).
Anyone able to make sense of all of this and possibly lead me in the right direction?
try ##778
and then go to EDIT
the password you'll need is 000000 (six zero's)
coffey_joshua said:
try ##778
and then go to EDIT
the password you'll need is 000000 (six zero's)
Click to expand...
Click to collapse
I should have mentioned I tried that too
i'm in greensboro
and i've
dialed ##778 and then hit call and it brings you to the EPST screen
lllboredlll said:
I should have mentioned I tried that too
Click to expand...
Click to collapse
Use file explorer to browse to the windows folder on your phone. In there you will find an application called EPST. Open that up.
ryotgz said:
Use file explorer to browse to the windows folder on your phone. In there you will find an application called EPST. Open that up.
Click to expand...
Click to collapse
Finally Thaaaaaaannnnnnnnkkkkkkkkk you
Just followed your instructions, and run EPST ... is it normal that I don't have any A-KEY data
I'm on TELUS if that helps.
EPST is not working for me either. I got EPST Lab to fire up but nothing else.
Juicy47 said:
Just followed your instructions, and run EPST ... is it normal that I don't have any A-KEY data
I'm on TELUS if that helps.
Click to expand...
Click to collapse
Yes that is normal on Telus.
jjlwork said:
Yes that is normal on Telus.
Click to expand...
Click to collapse
So do I just not have an A-Key and ignore having to write this down prior to the flash?
Juicy47 said:
So do I just not have an A-Key and ignore having to write this down prior to the flash?
Click to expand...
Click to collapse
yes that's fine.
I actually am on Verizon in Chicago and do not have an A-Key....should I worry or does it only matter by location?
I have Verizon in San Diego. I managed to brick the phone. VZN support figured out that I'd somehow erased the A-key and gave me a new one. I noticed after entering it and going back to look at it that it couldn't be viewed (kind of like a password). On other occasions I've managed to get myself dropped from the local switch (there words - not sure what it actually means) and have my ESN erased from their system.
I've found that turning off the phone radio (put it in flight mode) before experimenting with it keeps it from mucking up the network and eliminates those late-night calls to tech support.
MoonlightRob said:
I have Verizon in San Diego. I managed to brick the phone. VZN support figured out that I'd somehow erased the A-key and gave me a new one. I noticed after entering it and going back to look at it that it couldn't be viewed (kind of like a password). On other occasions I've managed to get myself dropped from the local switch (there words - not sure what it actually means) and have my ESN erased from their system.
I've found that turning off the phone radio (put it in flight mode) before experimenting with it keeps it from mucking up the network and eliminates those late-night calls to tech support.
Click to expand...
Click to collapse
Moonlight,
Are you saying that by going into flight mode before flashing helps prevent losing your A-Key?
jeep14 said:
I actually am on Verizon in Chicago and do not have an A-Key....should I worry or does it only matter by location?
Click to expand...
Click to collapse
I am verizon in chicago and i didn't have an A-Key either. It didn't matter, i ended up having to call verizon anyway and i was talking to tech support for a good hour or two and they kept remotely trying to re-authenticate my phone... on the third try it worked.
They even gave me a new A-Key and the damn A-Key didn't even work... the operator said that was the first time she has ever seen an A-Key not work.
... anyway it is all working great after tech support helped me re-activate everything.

Help with Alltel phone after DCD/3.55 Radio

Hope you guys/gals can help me out with this one!? I really don't want to flash back to Alltel's outdated rom.
Everything has been working great! The phone has no problems making/receiving calls, internet doesn't drop while downloading files, GPS has been really great, IR beams, bluetooth, and so on are all working better than they every have.
But, as soon as I leave my home area (Lynchburg, VA) the phone cannot make/receive calls, and the internet will not connect. For example I am traveling today in Roanoke, VA (normally solid triangle now flashing) and I try to make a call the recorded voice (Verizon) says that it cannot authenticate my phone. I called Alltel customer service and he could not see my phone either. What's funny is if I dial *611 I can talk to customer support. None of these things were happening until the upgrade.
Thanks for your help! Hope I did not leave anything out. If you have any questions, please ask!
Do you have the latest alltel prl?
gcincotta said:
Do you have the latest alltel prl?
Click to expand...
Click to collapse
I believe I do? It says I have 30031.
Thanks for the quick reply, keep them coming! I really need to get this fixed. I didn't realize how much my job depends on this damn phone! lol
yeah agree with gcincotta, check your prl. should be 30031 i believe. then check your epst. ##778 send. click on edit. 000000. when you are in your nam settings, check to make sure that everything looks like it should. i would say especially check the SID and make sure its for your local area. then check your security settings, make sure the HDR pass is your ESN. I cant think of anything else really.
have you tried doing a *228
update the roaming first, let your phone restart.
start again, update the programming with option 3
the only other thing i can think of is that the ESN might be jacked. look at your phone info (just in settings) and check the ESN, make sure it matches whats on the box that your phone came with. i have heard of these flashes sometiems erasing the ESN to 000000
It's not the PRL...
I went through this a couple weeks ago, it's a "security issue" with your account and Alltel's roaming partners. You need to call 1-888-295-3569 and tell them you are getting that recorded message when out of your "home area". They will ask a couple questions like "are you roaming now", "are you on that phone now" and SHOULD take you less than 5 minutes to get squared away.
YMMV, but they fixed me up quick.
I got this information from this post so proper credit is given: http://forums.wirelessadvisor.com/491543-post10.html
I am a Lynchburg, VA alltel 6800 user as well. I have been running the DCD 3.0.1 rom for the past week or so. I haven't had any issues, and I was in roanoke monday evening.
Have you checked the HDR AN AUTH Password in epst?
Send me a pm,
Marlin
Does anyone know about the PRL?
I am sitting in an area right now in New Hampshire where there is no Alltel coverage. Because I used to be VZW cust with Blackberry I know that in this house VZW has full coverage with EVDO data available. I also know that the Sprint Towers can been seen by my phone but just barely and there is no EVDO available in this area with Sprint.
According to Alltel the PRL is setup to have Sprint be the first choice for Roaming and there is no way to change it.
Does anyone know if there is a way to set my PRL to have VZW as the first Roaming choice?
Mr.Ellsworth
Mills00013 said:
yeah agree with gcincotta, check your prl. should be 30031 i believe. then check your epst. ##778 send. click on edit. 000000. when you are in your nam settings, check to make sure that everything looks like it should. i would say especially check the SID and make sure its for your local area. then check your security settings, make sure the HDR pass is your ESN. I cant think of anything else really.
have you tried doing a *228
update the roaming first, let your phone restart.
start again, update the programming with option 3
the only other thing i can think of is that the ESN might be jacked. look at your phone info (just in settings) and check the ESN, make sure it matches whats on the box that your phone came with. i have heard of these flashes sometiems erasing the ESN to 000000
Click to expand...
Click to collapse
Everything looks fine, but where do I find the HDR pass? I see the ESN (Hex,Dec). I will have to check the ESN with the box, but it is not 000000.
I did the *228 option 2, but not the option 3. Since everything was working in my home area, I thought it was ok. I will give that a try when I get back home.
And yes, I used to be able to make calls from here. I travel 4 states, and have never had a problem at any of my stores.
Thanks for the help!
jake1s said:
It's not the PRL...
I went through this a couple weeks ago, it's a "security issue" with your account and Alltel's roaming partners. You need to call 1-888-295-3569 and tell them you are getting that recorded message when out of your "home area". They will ask a couple questions like "are you roaming now", "are you on that phone now" and SHOULD take you less than 5 minutes to get squared away.
YMMV, but they fixed me up quick.
I got this information from this post so proper credit is given: http://forums.wirelessadvisor.com/491543-post10.html
Click to expand...
Click to collapse
Did you call them on your phone or from a landline? The only way I can call them from the phone is *611. I have been reluctant to call them again, because I thought they might ask if I have flashed my phone?! If nothing else works, I will have to.
Thanks!
I actually waited until I got back into my home area and called since I couldn't call out and didn't have another phone handy, but he said if you call from another phone WHILE roaming it makes it easier for them to verify that's the problem.
If you're still out I'd grab a landline or a friends phone, shouldn't take you long. After they are done, and they will probably tell you, you'll have to power cycle the phone.
EDIT: He didn't even question the radio version or ANYTHING about me messing with my phone. Just did his thing, sure enough I now call out in areas I couldn't before.
jake1s,
I was wondering that, I thought they might have a way of telling. Did not want to lose my warranty just yet. lol
Everyone else,
Thanks for all your help, I will keep you posted on what happens. I'm sure this had to happen to others, and maybe they just don't know it yet since they have not traveled out of their home area? Maybe it's just a Alltel/Verizon thing, not Alltel/Sprint.
Thanks!
hinds73 said:
jake1s,
I was wondering that, I thought they might have a way of telling. Did not want to lose my warranty just yet. lol
Everyone else,
Thanks for all your help, I will keep you posted on what happens. I'm sure this had to happen to others, and maybe they just don't know it yet since they have not traveled out of their home area? Maybe it's just a Alltel/Verizon thing, not Alltel/Sprint.
Thanks!
Click to expand...
Click to collapse
Happened to me with Alltel/Sprint. I called Alltel, said I had the message, told them where I was and my phone number. It was fixed in 2 minutes flat. I called from a coworkers phone.
jake1s said:
It's not the PRL...
I went through this a couple weeks ago, it's a "security issue" with your account and Alltel's roaming partners. You need to call 1-888-295-3569 and tell them you are getting that recorded message when out of your "home area". They will ask a couple questions like "are you roaming now", "are you on that phone now" and SHOULD take you less than 5 minutes to get squared away.
YMMV, but they fixed me up quick.
I got this information from this post so proper credit is given: http://forums.wirelessadvisor.com/491543-post10.html
Click to expand...
Click to collapse
Well, this is what worked. I'm not sure exactly what he did, but in about 2 or 3 minutes it was fixed.
Thanks for all the help!

verizon question

ok this is what i did....i started from stock rom and upgraded my radio and rom to the newest available from dcd ( dcd 3.2.5 and Radio ROM 3.42.50).......i ran the verizon carrier CAB and for some reason when i dial #228 or any other kind of numbers for verizon it rings and goes to the recorded sprint guy giving me an error....any body know why???
you *MIGHT* have to soft-reboot first, I'm not sure.
Actually wait - did you say Sprint guy?
scrawnyb said:
you *MIGHT* have to soft-reboot first, I'm not sure.
Actually wait - did you say Sprint guy?
Click to expand...
Click to collapse
yea the spring guy, you know how they have different people for each service, like we have the lady for verizon and there is that guy for sprint?....well i am getting error messages from him
it might be a A-key issue, but i never heard of a sprint guy on a verizon network *228 phone call.. you pressed *228 and not #228 right?!?!
madjokeer said:
it might be a A-key issue, but i never heard of a sprint guy on a verizon network *228 phone call.. you pressed *228 and not #228 right?!?!
Click to expand...
Click to collapse
yep im doin *228....and i just got a new a-key and everything from verizon before i upgraded....the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....and since the signal was significantly better i kept it that way when i put dcds rom on my phone.....well since this new radio releases people have been saying they get better signal so i wanted to test it and started from scratch but somehow i am on sprints network still and i havent let any kind of customizations run at all
bump...........
colton1118 said:
yep im doin *228....and i just got a new a-key and everything from verizon before i upgraded....the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....and since the signal was significantly better i kept it that way when i put dcds rom on my phone.....well since this new radio releases people have been saying they get better signal so i wanted to test it and started from scratch but somehow i am on sprints network still and i havent let any kind of customizations run at all
Click to expand...
Click to collapse
you let the customizations run... thats why.
Your phone is 'stuck' on Sprint's network until you relock, flash back on the Verizon stock ROM, and get a DMU/data reset.
The first part is easy, but getting them to do a DMU reset for your data (if you even need it, which isn't clear at this point) is kind of a pain in the ass from what I've heard.
See this link:
http://forum.ppcgeeks.com/showthread.php?t=21161
scrawnyb said:
you let the customizations run... thats why.
Your phone is 'stuck' on Sprint's network until you relock, flash back on the Verizon stock ROM, and get a DMU/data reset.
The first part is easy, but getting them to do a DMU reset for your data (if you even need it, which isn't clear at this point) is kind of a pain in the ass from what I've heard.
See this link:
http://forum.ppcgeeks.com/showthread.php?t=21161
Click to expand...
Click to collapse
i didnt let any customizations run
happened to me to once
Are you in an area with a weak signal? if you are go to a place where you hava good "Verizon" signal and try again. Worked for me!
colton1118 said:
but somehow i am on sprints network still and i havent let any kind of customizations run at all
Click to expand...
Click to collapse
You are contradicting yourself now...
colton1118 said:
the first time i ever got on sprints network was when i accidently let the customizations run when i had to use their official rom update to upgrade my radio a few months ago and i found that i could still make phone calls and texts but had no data....
Click to expand...
Click to collapse
Once you let Sprint's customizations run, they stick until you undo them by reflashing to a Verizon ROM (Stock with all the settings and stuff)
Does it say Sprint instead of Verizon Wireless wherever your phone indicator is? If so, you are on Sprint's Network...
scrawnyb said:
You are contradicting yourself now...
Once you let Sprint's customizations run, they stick until you undo them by reflashing to a Verizon ROM (Stock with all the settings and stuff)
Click to expand...
Click to collapse
i am referring to when i first started using custom roms....i undid everythig and started from verizons stock rom when i started trying to install this new radio and rom......
Does it say Sprint instead of Verizon Wireless wherever your phone indicator is? If so, you are on Sprint's Network...
Click to expand...
Click to collapse
it says vzw (i ran the cab when i first installed the rom and radio).....but for some reason i am getting sprint error messages when i try to dial the *228....this go around i havent let ANY customizations run....i even used the kitchen for dcd 3.2.5 and unchecked the box for UC Autorun
colton1118 said:
i am referring to when i first started using custom roms....i undid everythig and started from verizons stock rom when i started trying to install this new radio and rom......
it says vzw (i ran the cab when i first installed the rom and radio).....but for some reason i am getting sprint error messages when i try to dial the *228....this go around i havent let ANY customizations run....i even used the kitchen for dcd 3.2.5 and unchecked the box for UC Autorun
Click to expand...
Click to collapse
You may still be stuck with a Sprint PRL/PRI or whatever.
Um, if I can find a way to export mine, I can upload it for you to import...
P.S. customizations on custom roms like DCD should be allowed to run, as they don't contain carrier-specific information, unless noted to have so.
scrawnyb said:
You may still be stuck with a Sprint PRL/PRI or whatever.
Um, if I can find a way to export mine, I can upload it for you to import...
P.S. customizations on custom roms like DCD should be allowed to run, as they don't contain carrier-specific information, unless noted to have so.
Click to expand...
Click to collapse
k after u try to find a way to export i will redo everything and let the customizations run....thanks for the help
colton1118 said:
k after u try to find a way to export i will redo everything and let the customizations run....thanks for the help
Click to expand...
Click to collapse
Yeah, if you get it working on Stock finally (like everything working again, calls and data and everything), then just follow my guide to getting updated.
I'm gonna keep looking to see what I can come up with.
scrawnyb said:
Yeah, if you get it working on Stock finally (like everything working again, calls and data and everything), then just follow my guide to getting updated.
I'm gonna keep looking to see what I can come up with.
Click to expand...
Click to collapse
i have no problem getting it to work on stock
colton1118 said:
i have no problem getting it to work on stock
Click to expand...
Click to collapse
So when you go back to stock, EVERYTHING works? (Calling, Data, MMS, etc...) ?
scrawnyb said:
So when you go back to stock, EVERYTHING works? (Calling, Data, MMS, etc...) ?
Click to expand...
Click to collapse
yea i got it all working before my previous upgrade.....i guess i will try starting over again and follow your guide and see what happens
i had an AT&T message once when i tried doing *228 2 one time. wicked weird. i did *22899 first and let the phone reset then did *228 2 again and programmed successfully
kflipproductions said:
i had an AT&T message once when i tried doing *228 2 one time. wicked weird. i did *22899 first and let the phone reset then did *228 2 again and programmed successfully
Click to expand...
Click to collapse
i cant do *22899......it says the feature code i have entered is not valid
I laugh a little every time I see someone post about *22899. *22899 does NOTHING different than dialing *228 option 1. It simply overrides the prompt and is used by Verizon during activation or troubleshooting so they can dial it and put the phone down to work on other stuff.
For some reason, people think it's like this secret magic fix and it absolutely is not.

*22899??

What does this *22899 do differently than just calling *228 and using the menus? (1 for reprogramming, 2 for updating roaming)
I keep seeing this in the posts but don't know exactly what it does that is different.
Tom (Chimp)
*22899 is the same thing as *228 option 1, just doesn't require any user input.
Ah, cool... Thanks gc!
Curious....I've flashed DCD custom ROMs over and over, but never had to use the *228 I see mentioned. What does that actually do? I tried it on my Bell 6800, and press SEND after *228. "Programming in progress..." appears in yellow above the call info panel, but I hear "Your call cannot be completed as dialled".
Just curious as I seem to get by without it anyway.
nlg said:
Curious....I've flashed DCD custom ROMs over and over, but never had to use the *228 I see mentioned. What does that actually do? I tried it on my Bell 6800, and press SEND after *228. "Programming in progress..." appears in yellow above the call info panel, but I hear "Your call cannot be completed as dialled".
Just curious as I seem to get by without it anyway.
Click to expand...
Click to collapse
It is only for Verizon...
symyn said:
It is only for Verizon...
Click to expand...
Click to collapse
*228 (not the *22899) also works for Alltel.
btonetbone said:
*228 (not the *22899) also works for Alltel.
Click to expand...
Click to collapse
ahh didnt know that!
Bell is probably *22803 like Telus.
I'm curious about this as well... I've done the *228 option 1 many times; but exactly what is that doing to my phone behind the scenes?
Chimp (Tom)

[Q] how do you manually activate your phone?

how in barnacliville do i do it!
##72786# should work and it wont erase your data...
##786# will reset the device and your data
##3282# and you can go to data profile, menu and then restore.
you need your msl for them all - i can help with that if you dont know how
or lastly you could call sprint haha
EDIT: you can also go to Home page - Menu - Settings - system updates - And then try update profile and prl.
After I got s off, my phone automatically activated itself......then, when I made a phone call, sprint security intercepted my call, and asked me to verify my identity.....and then told me their system didn't recognize my phone!!! They told me to power down, then up in 30 seconds... Funny thing is that I was surfing with no issues prior to the call, ur I thought I'd share that with you guys.
What's *228 then?
I beleive it used to be used for hands free activation. I know it is still used to activate cricket phones but currently it does nothing for sprint phones. at least none that ive tried it on haha
igotroot said:
After I got s off, my phone automatically activated itself......then, when I made a phone call, sprint security intercepted my call, and asked me to verify my identity.....and then told me their system didn't recognize my phone!!! They told me to power down, then up in 30 seconds... Funny thing is that I was surfing with no issues prior to the call, ur I thought I'd share that with you guys.
Click to expand...
Click to collapse
After restarting did it work alright? thats pretty funny though
BDawgTrap said:
After restarting did it work alright? thats pretty funny though
Click to expand...
Click to collapse
Yes. It was all good. Check down the line in this forum area for a guy that posted a thread about his phone not working after s off. Same ****.
CAN YOU FREAKING IMAGINE HOW MANY EVO 3D phones nationwide are causing security interruptions, all coincidently?????? Sprint is like, " Those Damn XDA mother fu#$&%$!!!"
haha thats great. someone was making a comment earlier about calling htc and sprint and saying they did an ota and now they have s-off and are running android version - custom rom name- haha. it made me chuckle.

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