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hey guys
my galaxy s2 has been on the fritz with the power cord recently. it thinks its plugged in when it isnt and i cant use usb mode
any help?
much, much appreciated.
yashimototumah said:
hey guys
my galaxy s2 has been on the fritz with the power cord recently. it thinks its plugged in when it isnt and i cant use usb mode
any help?
much, much appreciated.
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Click to collapse
ruh roh. Did this behavior just start on its own randomly? Sounds very similar to what mine was doing due to a failed USB port. I think there is at least one, maybe a couple more, other users on the forums here who also experienced USB port hardware failure. ended up doing a warranty replacement for mine.
Sent from my SGH-I777 using XDA App
Ya it completely started happening on its own.
Definitely seems to be the usb port.
Thanks for the heads up, gonna be contacting att in the morning
yashimototumah said:
Ya it completely started happening on its own.
Definitely seems to be the usb port.
Thanks for the heads up, gonna be contacting att in the morning
Click to expand...
Click to collapse
Yea that's a common problem. USB port defect.
Sent from my A500 using xda premium
I've already brought back 2 of these because of the same exact problem. I'm really starting to think it's because there is no cover/door over the USB port. Loved the slider on the cappy. Need a case that covers the port
Sent from my SAMSUNG-SGH-I777 using XDA App
There's a few threads on this. I personally started one. Best thing to do is just take it back to att.
Sent from my SAMSUNG-SGH-I777 using xda premium
Cdub5 said:
I've already brought back 2 of these because of the same exact problem. I'm really starting to think it's because there is no cover/door over the USB port. Loved the slider on the cappy. Need a case that covers the port
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
While I certainly can't argue that covering the USB port is a bad thing, I carried an HTC aria (same port location, same type of case, same pocket) in a construction environment for more than a year with no USB port problems. While it certainly could be caused by lack of protection (pocket lint was my first thought when mine happened) I suspect a bad batch of Ports made it into the assembly line, due to the number of reports I've seen here. My bad one was purchased on launch day - anyone else have one go bad on a significantly more recent purchase?
Sent from my SGH-I777 using XDA App
Mine was doing the same thing, as well as going into "car mode" randomly and freezing up completely. I found a thread that suggested swabbing out the port with rubbing alcohol and a small paint brush. I did that and it cured the problem, but I also bought a case that covers the usb port (otterbox).
This all went down about three weeks ago and it hasn't happened since.
Racer447 said:
Mine was doing the same thing, as well as going into "car mode" randomly and freezing up completely. I found a thread that suggested swabbing out the port with rubbing alcohol and a small paint brush. I did that and it cured the problem, but I also bought a case that covers the usb port (otterbox).
This all went down about three weeks ago and it hasn't happened since.
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Click to collapse
Wow, good to know...I was getting the car mode deal too. I'll be keeping this in mind for post-warranty issues. Thanks.
Sent from my SGH-I777 using XDA App
Seems like a common problem from a specific batch of them, so shouldn't be an issue to get a replacement.
Good luck!
Sent from my SGH-I777 using xda premium
dandrumheller said:
While I certainly can't argue that covering the USB port is a bad thing, I carried an HTC aria (same port location, same type of case, same pocket) in a construction environment for more than a year with no USB port problems. While it certainly could be caused by lack of protection (pocket lint was my first thought when mine happened) I suspect a bad batch of Ports made it into the assembly line, due to the number of reports I've seen here. My bad one was purchased on launch day - anyone else have one go bad on a significantly more recent purchase?
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
Got my first one on black Friday, second one two weeks later, third one, a week or so after that. First two were a 1108, and 1110 builds from what I recall. Not sure what my latest build is, but I got this one at a different best buy (first two from the same best buy) so hopefully if it was a bad batch it won't happen to me with this new one. Knock on wood. This time I got best buy insurance. Seems good, $9.99 a month, no copay for replacement.
Sent from my SAMSUNG-SGH-I777 using XDA App
same usb problems
I am having some of the same problems. My phone thinks it is always charging, the fully charged notification is almost always up, and my computer cannot recognize the phone. I would send my phone in for a replacement, however the water indicator sticker is red (it got slightly wet).
Does anyone have any idea on what to do. Has anyone else had the rubbing alcohol method work?
I just went through this same issue, but I managed to fix mine on my own. I don't have the phone insurance through ATT, and the overseas warranty support center did everything that they could to deny service. Every time that I would call, they would repeat the steps that we had already been through in troubleshooting. I knew from reading here and other sites that the usb connector, or usb board was my problem. I started out cleaning it with alcohol and that seemed to help a little bit. The ultimate answer was to bend the pins in the middle of the USB connector in the direction of my screen, just a little bit. I have been three months now with no problem whatsoever. I didn't tell ATT that I did this, but I wanted to get a new phone, thinking that this fix would eventually cause the port to break altogether.
This ordeal was extremely frustrating for me, because I have been into phone hacks/flashing roms since the WinMo days. They tried to tell me on one of the calls that they had pushed an update to my phone that would fix it. I promptly told the lady on the phone that she was full of @#$#, as I knew the phone had obviously not been flashed or updated by her text message. She finally backpedaled and admitted that she was lying. It was hard to deal with this conversation without admitting what I knew about these phones. The sad fact is that at this time, my phone wasn't even rooted yet.
In the end, I did get a new, factory battery out of the deal. These idiots thought that a new battery would resolve the issue, even though I told them exactly what the problem was.
I was really pissed about the service I received. I am over an IT helpdesk for a software company. If any of my employees treated our customers like I was treated, they would be looking for work. I expect that they are just doing their jobs as supportbots, just like ATT wants them to.
I decided that if I ended up having to replace the USB board on my own dime, I was going to fix it, root it, unlock it and fleabay the thing. I was going to use the proceeds to pay the early termination fee and say goodbye to ATT forever.
I know that this was longwinded, but I have been holding this in for a while now. I posted this in one of the earlier threads, but then deleted it, thinking that I might need to reference the thread to show ATT that the USB issue was a known problem.
I don't have this issue, but a friend does. What would one do if this happened while their phone was rooted? How would you get back to stock with a dead port?
I had this issue a few weeks ago. About 100 times a day the phone would chime, thinking it had just been plugged in/unplugged. I cleaned out the USB port very well with rubbing alcohol (used a small paintbrush), as well as the internal battery contacts. I also stopped taking the phone in the bathroom while I showered, thinking that perhaps steam from the shower could be causing the problem. I'm not sure if the alcohol or keeping it out of the bathroom did it, but within a day or two the problem stopped, and hasn't repeated itself for 3 weeks or so.
candersonosu said:
I am having some of the same problems. My phone thinks it is always charging, the fully charged notification is almost always up, and my computer cannot recognize the phone. I would send my phone in for a replacement, however the water indicator sticker is red (it got slightly wet).
Does anyone have any idea on what to do. Has anyone else had the rubbing alcohol method work?
Click to expand...
Click to collapse
There was somewhere on XDA a thread on how to make the moisture indicator white again. Bleach or something i believe, Maybe someone else here knows/remembers?
L8sho said:
I just went through this same issue, but I managed to fix mine on my own. I don't have the phone insurance through ATT, and the overseas warranty support center did everything that they could to deny service. Every time that I would call, they would repeat the steps that we had already been through in troubleshooting. I knew from reading here and other sites that the usb connector, or usb board was my problem. I started out cleaning it with alcohol and that seemed to help a little bit. The ultimate answer was to bend the pins in the middle of the USB connector in the direction of my screen, just a little bit. I have been three months now with no problem whatsoever. I didn't tell ATT that I did this, but I wanted to get a new phone, thinking that this fix would eventually cause the port to break altogether.
This ordeal was extremely frustrating for me, because I have been into phone hacks/flashing roms since the WinMo days. They tried to tell me on one of the calls that they had pushed an update to my phone that would fix it. I promptly told the lady on the phone that she was full of @#$#, as I knew the phone had obviously not been flashed or updated by her text message. She finally backpedaled and admitted that she was lying. It was hard to deal with this conversation without admitting what I knew about these phones. The sad fact is that at this time, my phone wasn't even rooted yet.
In the end, I did get a new, factory battery out of the deal. These idiots thought that a new battery would resolve the issue, even though I told them exactly what the problem was.
I was really pissed about the service I received. I am over an IT helpdesk for a software company. If any of my employees treated our customers like I was treated, they would be looking for work. I expect that they are just doing their jobs as supportbots, just like ATT wants them to.
I decided that if I ended up having to replace the USB board on my own dime, I was going to fix it, root it, unlock it and fleabay the thing. I was going to use the proceeds to pay the early termination fee and say goodbye to ATT forever.
I know that this was longwinded, but I have been holding this in for a while now. I posted this in one of the earlier threads, but then deleted it, thinking that I might need to reference the thread to show ATT that the USB issue was a known problem.
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Click to collapse
Awesome help mate. Got me going. Alcohol, toothbrush and bending the pin up with a needle.
JeremyLeroy96 said:
I don't have this issue, but a friend does. What would one do if this happened while their phone was rooted? How would you get back to stock with a dead port?
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Click to collapse
I had the same issue and I manage to get to stock usingh Mobile odin, I went to the DSC or how ever is spell The repair center for att. and the guy took it tried to fix it but was no good, so he gave me a new one. And as the chatter kept going he said they would still take them even if there rooted becouse Samsung can just restore them back to stock much easier than we can. Maybe he was blowing smoke but sounded kinda true.
he said mine hjad some sort of corrosion on the USB port that made it think it was connected that's why it showed that.
I am currently having the same issue. I have an SGH-S959g, which is Straight Talk/Net 10's S II. I'm posting here because my phone is physically identical to the AT&T S II. At the suggestion of multiple forums, I've tried cleaning it out with rubbing alcohol. I even took apart the phone and cleaned the soldered connections to the logic board. There was virtually no corrosion on any of the port. I tried bending the pins slightly forward as well, because that has helped with other phones (Samsung and otherwise). None of this is solving my problem and, unfortunately, my month-to-month service means I have no option of being sent another phone. Any help would be immensely appreciated (especially if it contains a new idea or two to try).
Thanks in advance.
camkatastrophe said:
I am currently having the same issue. I have an SGH-S959g, which is Straight Talk/Net 10's S II. I'm posting here because my phone is physically identical to the AT&T S II. At the suggestion of multiple forums, I've tried cleaning it out with rubbing alcohol. I even took apart the phone and cleaned the soldered connections to the logic board. There was virtually no corrosion on any of the port. I tried bending the pins slightly forward as well, because that has helped with other phones (Samsung and otherwise). None of this is solving my problem and, unfortunately, my month-to-month service means I have no option of being sent another phone. Any help would be immensely appreciated (especially if it contains a new idea or two to try).
Thanks in advance.
Click to expand...
Click to collapse
Had same issue, fixed it with ebay item 270993875674. I can't post links so you will have to search. I bought my S2 in fall of 2011, tried a different board it did not work. The Q&A forum led me to this ebay item to fix it. It's an easy fix, takes maybe 15-20 mins if you are being ultra careful.
So I've always been really carfull plugging in my charger. Never had an Issue. I get a Wifi Flyer for my wife for Christmas and she has already broken the charging port. It appears that the internal tab has been pushed into the devise so it won't engage the charger. Anyone experience this?
My plan is to take it apart and attempt to repair the port. Haven't found the right driver yet to get the screws off the back. It appears to be a star bit and a 1.27mm hex won't work.
Anyways after the case is off, I'm guessing it will take a little soldering to put it back in place as I'm not hopefull it just popped out and can be pushed back. Any Advice would be welcome.
Torx size T5
Did this work?
Sent from my MB855 using xda premium
You can find tear-down photos in this thread
http://forum.xda-developers.com/showthread.php?t=1397137
Couldn't find the correct bit at any store in the area. Have one on order from amazon, should be here Tuesday. Will update when I get it apart.
I struggle about every night to get my View plugged in. Can't be good. Is there a dock available and is it any safer?
There is a dock, but of course the plug will be the same, probably harder to align then the cable.
dan1101 said:
I struggle about every night to get my View plugged in. Can't be good. Is there a dock available and is it any safer?
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Click to collapse
yea not the easiest thing to plug in.
Renegade360 said:
So I've always been really carfull plugging in my charger. Never had an Issue. I get a Wifi Flyer for my wife for Christmas and she has already broken the charging port. It appears that the internal tab has been pushed into the devise so it won't engage the charger. Anyone experience this?
My plan is to take it apart and attempt to repair the port. Haven't found the right driver yet to get the screws off the back. It appears to be a star bit and a 1.27mm hex won't work.
Anyways after the case is off, I'm guessing it will take a little soldering to put it back in place as I'm not hopefull it just popped out and can be pushed back. Any Advice would be welcome.
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Click to collapse
I had the issue. HTC repaired it for free under warranty
cnewsgrp said:
I had the issue. HTC repaired it for free under warranty
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Click to collapse
I thought they didn't have a warranty on the View
Renegade360 said:
Couldn't find the correct bit at any store in the area. Have one on order from amazon, should be here Tuesday. Will update when I get it apart.
Click to expand...
Click to collapse
Any progress? Looks like I will have to deal with this too.
Call HTC and send it back for warranty repair. My Flyer had a damaged LCD and we sent it to HTC and they repaired it for free.
I bought mine "open box" from Tech4Less in November, it was originally from Best Buy. It is worth a shot in my opinion. I figured mine was a long shot since I had no proof when and where I bought it from, but they fixed it anyways!
waranteed
I had the same problem and I sent it back and they repaired it for free. Make sure you have a backup as they factory reset
Do you the contact info for htc"?
http://www.htc.com/us/support/tablet-repair
HTC: 1-888-617-1113
So I'm more interest in this phone than the Tmobile version. I want the square body and don't need the bigger screen. I intend to unlock it. Don't care much for data cuz I got wifi everywhere.
Anyway, I keep seeing threads with hardware problems and it's discouraging me from buying one. I realized there will be lemons and bad batches but the more threads I see, the less confident I have.
I plan on buying it through craigslist, maybe a new one with all accessories + box (and possibly receipt) to avoid buying blacklisted/stolen ones and have warranty just in case.
did many of you guys have to do warranty exchange on your device? I would love to hear some feedback. Much thanks. Hope to join this forum soon. Getting tire of my vibrant. Haha!
What hardware problems.
Sent from my SGH-I777 using Tapatalk
If you are worried about hardware issues then buy new. Any hardware issues will occur with the first month. If that's the case then it's easier and faster to get an exchange.
I got mine the first day it came out back in October and never had any issues what so ever.
USB port failed on me.
No other issues unless you count the 2.3.6 update issues (software issue, not hardware).
Bought 2 on launch day. One had USB port failure roughly 6 weeks in. Second original and replacement have been fine.
Sent from my SGH-I777 using XDA App
The main issues you'll encounter are a screen with blotches on it due to SAMOLED screen (all Samsung phones with that screen type have those issues, including the T-mobile variant) and a USB port that is very sensitive.
That means plugging your phone in and not touching it afterwards (other than to unplug it, dope). For whatever reason, Samsung put no cover over this port so it's susceptible to whatever chucklefuckery you subject it to. Other than those two issues, the phone is good, even great.
Sent from my Touchpad using xda premium
Thanks for your input, guys. I usually take good care of my phones but I'm afraid of design flaws. I will probably pick one up this coming week. It's a great phone and I know I'm missing out. Can't wait. Thx again.
No hardware problems here...
Defects can affect anyone, and often they're more likely to happen in certain areas. The most likely places you'll have a problem are covered above - but they are not very common.
Remember, if you're on Tmo, no 3G. (Consider a GNex if you're going to be running a non-subsidized phone on Tmo, as I understand it the GNex is one of the first phones to have pentaband HSPA+)
hmmm had the phone since launch and didnt know about the USB thing lol, ive been hard on the USB and it has been perfect... I guess getting squaretrade warranty will give you a peace of mind.
Some people have had a defective USB port that shorted, but not many. Seems to happen fairly early if it happens.
USB ports that just don't work when a cable is plugged in (not charging, intermittent data) can usually be fixed with a new cable. MicroUSB moved the spring contacts (the most failure-prone/wear-prone item) from the device to the cable.
No issues at all for me from the hardware, best phone ever.
I know where your coming from, I was looking at the Nexus when it was released and all the bad publicity it got online kept me from getting it, and now I regret it because it was such a great phone
Sent from my SAMSUNG-SGH-I777 using xda premium
1st phone- extremely blotchy screen
2nd phone- failed aux port
3rd phone- ear speaker crackled
Present phone- 1 vertical blotch down the center
Sent from my i-777 using Tapatalk
basically a power outtage fried my mainboard, my phone has been unusable for MONTHS. I need to fix this somehow..
Why the hell does the skyrocket have mainboards EVERYWHERE for $60, but I have to spend $350 on a god damned broken phone that MIGHT have a working mainboard to fix my note?
Warrenty is already voided. AT&T store basically swapped me a battery that was corroded which screwed a battery pin up. THIS IS NOT WHY MY PHONE WONT TURN ON. It wokred fine aside from not charging until the power outtage.
Where the hell do I buy this mainboard?
I don't have an answer to your question, but I do have one of my own:
How does a power failure cause a phone to break?
Snarksneeze said:
I don't have an answer to your question, but I do have one of my own:
How does a power failure cause a phone to break?
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Click to collapse
Lol right
Read the topic, just knew he would be talking about his desktop
A power surge damage the power port or something. The board can only take so much volage be for it fries. I have lost many power cords to bad outlets.
c0reyl said:
Where the hell do I buy this mainboard?
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Click to collapse
What have you replaced so far? I only remember you replacing the USB board and the antenna wire. I thought that fixed everything.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Send that **** back I sent mine through warranty for that
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
http://forum.xda-developers.com/showthread.php?t=1818874
There's an option for ya. Not broken or anything he says.
Sent from my SAMSUNG-SGH-I717 using xda premium
Just a thought try craigslist it runs around 300 for a unit or less for a dropped one and you can use your old one as future parts. There may be one in your area and you could just meet and pickup.
im not gunna lie I actually bought a brand new note. I spent months looking for a new damn mainboard.
And a power surge that also killed my modem and router also decided to fry my entire phone mainboard. I think the screen is still good, how much can I sell that for?
Power surge or lightning strike?
You can sell a note with a bad board for about $100 - someone with a broken front glass will have to spend $200 to have it replaced by Samsung.
We got hit here last week by lightning ....about 50 feet from the house ...
My house breakers blew ....and my phone was plugged in ....
It freaked out for about 2 minutes....then I pulled the battery and replaced it ...
The phone fired right up ....
I got lucky ....g
rangercaptain said:
Power surge or lightning strike?
You can sell a note with a bad board for about $100 - someone with a broken front glass will have to spend $200 to have it replaced by Samsung.
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Click to collapse
I think a transformer blew up. A power surge was definitely involved and I think an uprooted tree also destroyed the powerline for 2 days from a storm powerful enough to rip trees out of the ground
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
I know this is an old thread, but rather than starting a new one, I decided to up this one, because I have the exact question.
I need to buy a new mainboard. I damaged the connector for the screen, while replacing the screen. I looked everywhere, but they only have other parts, but not the mainboard itself.
Anyone know where to buy the mainboard from?
Bump......g
So, I have spoken to some vendors and suppliers of replacement parts.
Apparently, the mainboard for Note 1 are not for sale. They can't get them even if they wanted.
I would have to go through Samsung directly, but they are going to charge me an arm and a leg.
If your mainboard is damaged, it is best to sell the phone for parts and get a new phone instead.
gregsarg said:
We got hit here last week by lightning ....about 50 feet from the house ...
My house breakers blew ....and my phone was plugged in ....
It freaked out for about 2 minutes....then I pulled the battery and replaced it ...
The phone fired right up ....
I got lucky ....g
Click to expand...
Click to collapse
You have renters or home owners insurance? Do a claim against it, replaced 7 of 7 tvs that blew when lighting hit near my house. Not sure if my rates went up, but damn sure did not have the cash to replace seven flat screens at once.
vanemburghj said:
You have renters or home owners insurance? Do a claim against it, replaced 7 of 7 tvs that blew when lighting hit near my house. Not sure if my rates went up, but damn sure did not have the cash to replace seven flat screens at once.
Click to expand...
Click to collapse
boy, I thought I was nuts with 6 TV's in our house!
wase4711 said:
boy, I thought I was nuts with 6 TV's in our house!
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Click to collapse
wase, if I didn't have one in every room, would mean I would have to sit down and spend what the wife calls "quality time" with her.......
yeah, but with 7 rooms in the house, you should be able to get away from her trap somewhere!
No damage for me .....I'm not the OP
I bumped this thread in hopes we could find a source for new main boards.
They seem to be tightly held by Samsung and their respective suppliers.
And that sucks ....g
Hey guys,
Terrible tragedy here, had this phone for just a couple months and the audio jack started going wonky. Audio would cut out of one channel unless I spun the wire exactly the right way. Got tired of this, so I ordered a new jack for a few bucks and waited for it to come from China. When it finally did, I pulled my phone apart carefully following this guide:
dozuki-guide-pdfs.s3.amazonaws.com/durapowerglobal/guide_4_en.pdf
Not my first rodeo here, so it was pretty simple to take to apart, snap in the new jack, and put it all back together. Turned it on, and sound works, volume rocker, haptic buttons light up, vibrates, indicator light, all that good stuff. But the screen won't come on! Step 3 of that guide (the image is a little hard to see) has a black outline around the screen flex cable. Reseated that thing some 50 times already crossing fingers and praying to gods I don't believe in. Still nothing. I swear I was more careful with this repair than I've ever been with anything in the past, didn't crack anything, twist, bend, break anything, didn't go crossing wires or doing it while the phone was on. I can't see any reason why the screen won't turn on :crying: And the pricetag on a new screen is just about what the phone is! That, and of course there's no guarantee that a new screen would solve the problem if the issue happened to be on the board side of the connector.
Any advice? I'm grabbing at straws here and really don't want to have to drop money on another one just a few months after I bought it. Help greatly appreciated!
I am not sure what you can do, but since you had a legit issue with the phone that you didn't cause by doing something you shouldn't have, why didn't you get it exchanged under warranty?
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
I am not sure what you can do, but since you had a legit issue with the phone that you didn't cause by doing something you shouldn't have, why didn't you get it exchanged under warranty?
Sent from my SCH-I605 using xda app-developers app
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Click to collapse
Interesting... that thought never even crossed my mind. I guess my presumption was that a problem like that could be deemed damage to the phone if they insisted I had a wire plugged in and bent it or something to that effect. I guess I'm just so used to warranties not ever fixing anything that I forgot they existed. My natural reaction has become: something's broken? I'll have to fix it.
Though, I guess I could put it back together and bring it to a Verizon store and say the screen turned off and won't turn back on. Playing dumb may be a viable option.
carbide20 said:
Interesting... that thought never even crossed my mind. I guess my presumption was that a problem like that could be deemed damage to the phone if they insisted I had a wire plugged in and bent it or something to that effect. I guess I'm just so used to warranties not ever fixing anything that I forgot they existed. My natural reaction has become: something's broken? I'll have to fix it.
Though, I guess I could put it back together and bring it to a Verizon store and say the screen turned off and won't turn back on. Playing dumb may be a viable option.
Click to expand...
Click to collapse
Now that is fraud and I don't condone that. One thing to have a legit issue and they would have sent you a refurb with no issues.
Now that you have damaged your phone you should pony up and pay to get it fixed.
Sent from my SCH-I605 using xda app-developers app
nosympathy said:
Now that is fraud and I don't condone that. One thing to have a legit issue and they would have sent you a refurb with no issues.
Now that you have damaged your phone you should pony up and pay to get it fixed.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
It won't let me hit Thanks, but this exactly
Sent from my SCH-I605 using Tapatalk 2
Ye warranty man wth lol....but thats what that 5 extra bucks a month goes to huh......i mean your insurance you got on your 700 dollar phone right now that its really messed up
My mistake, I didn't mean to cite fraud on this board. I'm simply frustrated with something that doesn't make sense to me and looking for a viable option that doesn't involve a $700 price tag. If I dropped it or got it wet I'd pay the bill, no problem. That I can clearly say is my fault and I messed up. I'm just astounded as someone who builds and repairs laptops, has fixed countless cell phones, ipods, etc. that simply unplugging a wire and plugging it back in would make the screen completely stop working with no signs of life. I just can't make sense of WHY it happened. If I could, I could blame myself and accept the bill for it and call it a lesson learned. But I haven't learned anything, other than that 99% of the time when I carefully replace parts everything will work fine, and 1% of the time - the time when the replacement bill is over 200% the original bill - something will strangely go wrong without any reasonable explanation.
carbide20 said:
My mistake, I didn't mean to cite fraud on this board. I'm simply frustrated with something that doesn't make sense to me and looking for a viable option that doesn't involve a $700 price tag. If I dropped it or got it wet I'd pay the bill, no problem. That I can clearly say is my fault and I messed up. I'm just astounded as someone who builds and repairs laptops, has fixed countless cell phones, ipods, etc. that simply unplugging a wire and plugging it back in would make the screen completely stop working with no signs of life. I just can't make sense of WHY it happened. If I could, I could blame myself and accept the bill for it and call it a lesson learned. But I haven't learned anything, other than that 99% of the time when I carefully replace parts everything will work fine, and 1% of the time - the time when the replacement bill is over 200% the original bill - something will strangely go wrong without any reasonable explanation.
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Click to collapse
Samsung doesn't charge an insane amount to fix the screen. Not anywhere close to 700.
The end of the day, the screen worked fine, you took the phone apart, screen now doesn't work, your fault. You did something. Everyone makes mistakes. You have a lesson to learn here, you just don't like it. Your lesson should be to have it replaced with a refurbed unit through Verizon not fix it yourself while under warranty unless they deem your issue not covered by warranty.
Warranties are interesting things. They sometimes cover things they shouldn't and don't cover things they should. Laptop warranties cover the AC port. I've sent laptops off for customers in the past where they obviously broke the AC port by putting extreme force against the AC cord. MFG still covered it. Not every company is out to get you.
I've only had to do it once with my Rezound. Got the refurb in a few days and sent my original one back. Was simple. I also didn't pay a dime.
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You're 100% right, I hadn't yet gotten out of the denial stage of grief. Funny enough, I used to work at a Staples EasyTech and would work on and send out customer's computers and see the same sorts of things.
Anyway, thanks.
Sent from my ADR6400L using xda app-developers app
[Edit] Gahhh it says sent from my Thunderbolt, how disappointing. I love this phone, but seriously - downgrading screen size makes the soul cry. After the note we're really getting into tablet territory with our next phones. Maybe Ill start a clothing company and just make giant pockets in everything. I foresee a market in previous note owners in 2 years.
carbide20 said:
You're 100% right, I hadn't yet gotten out of the denial stage of grief. Funny enough, I used to work at a Staples EasyTech and would work on and send out customer's computers and see the same sorts of things.
Anyway, thanks.
Sent from my ADR6400L using xda app-developers app
[Edit] Gahhh it says sent from my Thunderbolt, how disappointing. I love this phone, but seriously - downgrading screen size makes the soul cry. After the note we're really getting into tablet territory with our next phones. Maybe Ill start a clothing company and just make giant pockets in everything. I foresee a market in previous note owners in 2 years.
Click to expand...
Click to collapse
Not trying to be a jerk, just being honest
I know how you must feel. It really does suck. Just trying to help make this a learning experience for you and others who read it.
But seriously Samsung doesn't charge a huge amount to replace the screen. Give them a call and check. They may not even have to do that much. Who knows until they look.
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I appreciate it, and I've learned it. :thumbup:
Will do, gonna find out tomorrow and then Ill post my findings for anyone who's curious
Sent from my ADR6400L using xda app-developers app