[Q] Returning archos 101 - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

Well, I've had it for about 32 hours now, and I like it, rooted it and put Urukdroid on there on the internal storage since I won't actually have my external cards for a few days. I have more money now and I kinda want to return it and get something stronger like a g-tablet or something tegra 2 based & 512mb of ram+.
My question is, how would I go about returning it to 100% stock for a return? Would flashing the stock firmware suffice? I would probably have to remove the SDE & urukdroid's partitions so it seems a little more complicated.

once you installed the SDE you voided the warranty. I dont know if you can return it now.

Yeah I figured that was the case, since it even said it was "watermarked" on the archos site.
Thanks, Ill either sell it and get the gtab or keep it I guess.
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Who did you buy it from?
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Hhgregg
Sent from my A101IT using XDA Premium App

And HOW did you get all that extra money in 32 Hours ONLY!!!!?????

Robbed a bank ofc
edit: It was my birthday =P

saprano614 said:
once you installed the SDE you voided the warranty. I dont know if you can return it now.
Click to expand...
Click to collapse
If you return it to stock, warranty seems to stick. I had mine rooted and loaded up UrukDroid on it and I was having hardware problems so I reverted it back to stock (just download the stock firmware from Archos site). I placed a warranty support ticket with them, did some troubleshooting, they said I needed to send it in for repair so I did and they sent me a new device.
They never asked me anything about it being rooted or being loaded with the SDE. I would call HHGregg and see if they'll take it back.

Scaryghoul said:
Hhgregg
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Click to expand...
Click to collapse
shouldn't be a problem then, they're not the most tech savy and most likely wouldn't know how to check if you installed sde on it.
just go back to stock and take it back.

@Them not being tech savvy, they were strangely more intelligent than most stores....some of the workers had rooted tablets/ect and that was one of the things I discussed with them.
Anyways, I decided to keep it, the only gripe is it will never do mediocre to high end games well. I like it though. Thanks everyone.

Related

Photon wont charge?

hello i didnt want to open a thread but i cannot find the anwser to my problem ive had for 2 weeks
1.my phone will not charge from the stock charger yes i have tried 6 different chargers
2.sbf alot times
3. locked boot loader
4.factory reset
5.different batteries
cant think of anything else the only way it charges is when i connect usb to my laptop and mount sd if i dont mount sd it doesn't charge when i power phone off it just turns back on if i connect it doesn't give me the charging animation when phone is off if anybody knows a fix please let me know or if you want to help find a solution to fix it im all in it as i read alot of Motorolas have this problem but i cant find a fix for it
thanks
I suppose it is hardware related, maybe you can go to the Moto repair center to have your phone checked.
Sent from my MB855 using XDA
It could be or maybe I lost a img or something while flashing bought through best buy in September do I call sprint or go to best buy
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RockoDev said:
It could be or maybe I lost a img or something while flashing bought through best buy in September do I call sprint or go to best buy
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Click to expand...
Click to collapse
you can't miss something cos if so your phone won't boot up, i think call bestbuy first and make sure your phone is unlocked when you deliver your phone to them.
Sent from my MB855 using XDA
dxl880517 said:
you can't miss something cos if so your phone won't boot up, i think call bestbuy first and make sure your phone is unlocked when you deliver your phone to them.
Sent from my MB855 using XDA
Click to expand...
Click to collapse
NO!!!! That is INCORRECT! Make sure you phone is LOCKED before you take it to best-buy or Sprint!!!!! You got the phone under warranty Locked, they will standby that. If you unlocked it and they see it, that means you f**ked with it which voids the warranty and they don't owe you s**t!
TRUST ME!!!!
Look for my thread "I F'ed up!", I have a post with DETALED instructions how to put it back and what you need!! (I'll be back, I wil find it!)
That's what I was afraid of taking it back but oh well
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RockoDev said:
That's what I was afraid of taking it back but oh well
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
You don't have to take my word for it, ask a forum admin. He**, go to another phone and ask around there! Look [email protected], the instructions for ANY Flash/Root/Unlock starts out with "This will void your warranty and I'm not responsible if you brick your phone!" Then they give you instructions.
Even if you take it in unlocked and they find out and you say screw it and walk out, then fix it yourself back to stock, your still f**ked. They will upgrade your account with note that you did it, so if something jacked later, T.E.P is off the hook!!!
Note: I know all this because I was a B.E.S. Admin for @ 7 years. My old job, I did not work in Mobile support, but I loved flashing Windows phones and they had like 40 of them laying around. Sale guys would see **** I did, to embrassed to ask because it would make them look dumb, try it, brick it, go into Store, hence, company contract and warranty is gone!!!! Got into Android with Evo and never looked back!
I'm working but just looked @ briefly, e-mail me your e-mail and I will send you file and EXACT instructions to get you out of jam. In the mean time, you need to download RSDLite to your computer and install. Also, make sure you have 100% charge on your phone (you can go lower, but that is trouble too!). Also, free up USB on BACK of computer, not front!!
Trust me, I spent 2 days without phone, I know how it feels!
I'm Home! [email protected]!
My bad a lil lost so are you saying to sbf because I already did and it didn't fix the problem what I can try is someone can do a fresh install backup with none of your info and pm a zip or files and see what my is missing
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dsims7_2000 said:
NO!!!! That is INCORRECT! Make sure you phone is LOCKED before you take it to best-buy or Sprint!!!!! You got the phone under warranty Locked, they will standby that. If you unlocked it and they see it, that means you f**ked with it which voids the warranty and they don't owe you s**t!
TRUST ME!!!!
Look for my thread "I F'ed up!", I have a post with DETALED instructions how to put it back and what you need!! (I'll be back, I wil find it!)
Click to expand...
Click to collapse
Sorry guys. i made a mistake....
trust me...
Sent from my MB855 using XDA

RMA removed unlocked prime?

Ok I sent my prime to get my battery not working fixed and they fixed it with my prime being unlocked at no cost!
However I got it back today and it's been relocked and completely wiped!
There isn't anything on the internal sd card from me and cwm is gone!
I know its my prime because it has a small piece of the outer screen missing.
Oh well looks like I have to unlock it again!
BTW, it still has .21 installed and doesn't seem like they gave me anything from new update.
Probably normal procedure to do a full factory wipe on it.
Sent from my GT-I9100 using Tapatalk 2
Cool from ASUS to repair it for free, since it was unlocked!
jetbruceli said:
Ok I sent my prime to get my battery not working fixed and they fixed it with my prime being unlocked at no cost!
However I got it back today and it's been relocked and completely wiped!
There isn't anything on the internal sd card from me and cwm is gone!
I know its my prime because it has a small piece of the outer screen missing.
Oh well looks like I have to unlock it again!
BTW, it still has .21 installed and doesn't seem like they gave me anything from new update.
Click to expand...
Click to collapse
just two questions:
1. could you still turn it on or was it dead? im asking because im wondering if they saw "this device is unlocked" when they turned it on.
2. are you in the us?
this is the second time i heard of asus fixing an unlocked transformer for free. im wondering if the unlocker app really does send the sn info back to asus...
s1lenz said:
just two questions:
1. could you still turn it on or was it dead? im asking because im wondering if they saw "this device is unlocked" when they turned it on.
2. are you in the us?
this is the second time i heard of asus fixing an unlocked transformer for free. im wondering if the unlocker app really does send the sn info back to asus...
Click to expand...
Click to collapse
I'm sure it does, and I'm also sure that most of the ASUS repair centres do not bother checking whether the device is unlocked
Also, this mysterious "this device is unlocked" message only pops up when using a totally stock rom afaik.
Yeah if they did turn it on they would have saw a big V for the virtious rom i had installed.
I dont know if its still unlocked or not, I dont have cwm anymore and to be honest, I am not sure I want it unlocked again. I love this tablet and dont want to risk doing anything else.
Maybe when CM9 gets it right but then maybe the next Android Rom jelly bean will be out. What do you all think?
Sent from my Transformer Prime TF201 using XDA Premium HD app
Also I am stationed in Germany and they sent it to my APO Box
Sent from my Transformer Prime TF201 using XDA Premium HD app
Well I tried and checked and of course they re locked it! I really think they changed more than the battery!
I wish I kept some screen shots of my device before I sent it in!
Sent from my Transformer Prime TF201 using XDA Premium HD app
Same happened to me also.
Rma unlocked and came back locked and motherboard changed.
Excellent service from Asus.
Well this is awesome news! I'm glad to hear that they aren't screwing people who unlock and have hardware issues that aren't related.
Sent from my ICS lovin 3D!!!
Oh yea... I'm a *****. Haha!
I have also this problem the serial number is unkown the bootloader is locked and the unlock tool isnt working.

Can I send phone back to vm with custom Rom?

So my phone won't charge anymore and its completely dead. I'm guessing a new battery could fix this but I kind of want to pull for a new phone. Would my warranty be void if I send it with cm 10.1 installed?
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dgray66 said:
Would my warranty be void if I send it with cm 10.1 installed?
Click to expand...
Click to collapse
No.
Actually you can, but they will not accept your warranty for it.
So if I send it back they won't charge me for a new one?
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micens said:
No.
Actually you can, but they will not accept your warranty for it.
Click to expand...
Click to collapse
dgray66 said:
So if I send it back they won't charge me for a new one?
Click to expand...
Click to collapse
Kolma said:
Click to expand...
Click to collapse
If VM is anything like Sprint.... Sprint will not give you grief for warranty repairs when the phone is rooted or has a rom on it, so long as the problem/issue is hardware and not software. After 20 months, my digitizer wasa acting up too much for me to bear any longer. Went to sprint and they replaced it, no hassle. If you're concerned, return the phone to stock....
id4rox said:
If VM is anything like Sprint.... Sprint will not give you grief for warranty repairs when the phone is rooted or has a rom on it, so long as the problem/issue is hardware and not software. After 20 months, my digitizer wasa acting up too much for me to bear any longer. Went to sprint and they replaced it, no hassle. If you're concerned, return the phone to stock....
Click to expand...
Click to collapse
That's what I ended up doing. For some reason after the I ran the ruu I stopped having problems but I already filed it broken so I might as well get the new one
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dgray66 said:
That's what I ended up doing. For some reason after the I ran the ruu I stopped having problems but I already filed it broken so I might as well get the new one
Sent from my HTCEVOV4G using xda app-developers app
Click to expand...
Click to collapse
are you sure it will be new and not a refurbished model?

[Q] Is my Phone Dead?? According to the repair shop it is!!

I bought a Samsung Galaxy Note 2 for Verizon that I ran Casual on unlocked the bootloader, rooted it and put a custom Rom on. Then it all when to heck!! Loaded CleanRom on it but didn't like the Storage and SD card thing so I Flashed the changeup but apparantley I missed something in there becuse it wasn't right it would put apps on the sd card memory but pictures on the internal memory. Said I was out of space for updates and so on. Couldnt get it fixed and flashed Mean Bean to it. It worked for 3 days and began boot looping and I tried factory restore and It says something about efs files E:failed to mount /efs (Invalid Argument). Sent it to repair shop in Irving Tx. they have had it 2 weeks and they say if they can't fix it by Monday, there going to ship it back to me, still broken. Can this be fixed or do I have a $600.00 paperweight
http://forum.xda-developers.com/showthread.php?t=2073654
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thejron said:
http://forum.xda-developers.com/showthread.php?t=2073654
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Click to expand...
Click to collapse
Thank you very much for the link, looks pretty complicated, I have only rooted 3 phones. 2 Motorola Droids 1 was an X2 and an LG Spectrum. This is very complicated stuff. The shop that had my phone is sending it back to me tomorrow, no charge they say the only way it can be fixed is under warranty, which I have voided by unlocking the bootloader and rooting it.
romotx said:
Thank you very much for the link, looks pretty complicated, I have only rooted 3 phones. 2 Motorola Droids 1 was an X2 and an LG Spectrum. This is very complicated stuff. The shop that had my phone is sending it back to me tomorrow, no charge they say the only way it can be fixed is under warranty, which I have voided by unlocking the bootloader and rooting it.
Click to expand...
Click to collapse
If anyone knows someone in the DFW area or anywhere who can fix this, send me a link and I will give them a try. I just want my phone working again. It's pretty stupid to be able to keep your unlimited data with Verizon you have to buy a phone at full price. I have a lot invested here!!! Thanks everybody!!
romotx said:
Thank you very much for the link, looks pretty complicated, I have only rooted 3 phones. 2 Motorola Droids 1 was an X2 and an LG Spectrum. This is very complicated stuff. The shop that had my phone is sending it back to me tomorrow, no charge they say the only way it can be fixed is under warranty, which I have voided by unlocking the bootloader and rooting it.
Click to expand...
Click to collapse
This is really not a very complicated procedure. Everything you would have to do you can look up and find out how to do it via Google. Its better than having to pay $60 to have it JTAGed. I'm not even sure if JTAGing it would be the way to go seeing as how it giant hard bricked and the steps to fix it are fairly explained in that thread. If you cant do what the thread explains find a techie family member or friend, show them the thread and ask them to do it.
Sent from my SCH-I605 using XDA Premium HD app
I have talked to some cellphone repair people and they all have said that you can't JTAG a Note 2 yet. I appreciate your help, but I took it to Dallas today to the shop, I don't want to take anymore chances.
romotx said:
I have talked to some cellphone repair people and they all have said that you can't JTAG a Note 2 yet. I appreciate your help, but I took it to Dallas today to the shop, I don't want to take anymore chances.
Click to expand...
Click to collapse
The people you have been talking to apparently don't know jack diddly ****, look up MobileTechVideos. He is the communities go to guy and has been JTAGing Note 2s for quite a while. Don't believe everything you hear from these repair shops, most of them won't even know what the hell a JTAG is let alone if its available, which it is.
I have a very bad feeling about this shop, I'm pretty sure they're going to screw you pretty hard when you could've sent it off for $60 and had it JTAGed.
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Repair shop? I bet you also inherited millions from your dead Nigerian Prince uncle.
Send me a G and I'll fix it.
/s
Solution: JTAG $60
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1ManWolfePack said:
Repair shop? I bet you also inherited millions from your dead Nigerian Prince uncle.
Send me a G and I'll fix it.
/s
Solution: JTAG $60
Sent from my SCH-I605 using Tapatalk 4 Beta
Click to expand...
Click to collapse
He doesn't like to listen to people on the forums who have gone through this **** before, he only listens to repair shops that don't even know what JTAGing is.
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shangrila500 said:
He doesn't like to listen to people on the forums who have gone through this **** before, he only listens to repair shops that don't even know what JTAGing is.
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Click to expand...
Click to collapse
He's what slimy salesmen call a "hot lead".
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1ManWolfePack said:
He's what slimy salesmen call a "hot lead".
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Click to expand...
Click to collapse
Hence why I avoid said slim salesmen like the plague.
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Romotx - You jumped into the pool when you started flashing, but then you didn't want to learn how to swim. Did you even try typing the commands in the linked thread? That's how it works you type commands carefully and when you get an error you look that error up and try it again. Got a new error, look that one up, and so on. The more you do, the more help you get here. But it sounds like you were not very careful to start with to bork your phone that bad.
It's too late for you, but for others, when something goes wrong take a step back and take a breath. Do some reading, make sure you understand where you went wrong, and what and why you are doing next to your phone. What ever you did should have been an easy fix at some earlier point in time.
But good luck in getting your phone repaired.
Sent from my Nexus 7 using xda premium
ezas said:
Romotx - You jumped into the pool when you started flashing, but then you didn't want to learn how to swim. Did you even try typing the commands in the linked thread? That's how it works you type commands carefully and when you get an error you look that error up and try it again. Got a new error, look that one up, and so on. The more you do, the more help you get here. But it sounds like you were not very careful to start with to bork your phone that bad.
It's too late for you, but for others, when something goes wrong take a step back and take a breath. Do some reading, make sure you understand where you went wrong, and what and why you are doing next to your phone. What ever you did should have been an easy fix at some earlier point in time.
But good luck in getting your phone repaired.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
The answer is no he didn't try the commands, he seafood it was to difficult.
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shangrila500 said:
The answer is no he didn't try the commands, he seafood it was to difficult.
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Click to expand...
Click to collapse
Thanks for all of ya'lls help. Come here asking questions and get beat over the head. GEEZ!!!
romotx said:
My phone will only go into download mode and when you try to do a recovery I get this
Click to expand...
Click to collapse
Yes and that link that was posted earlier tells you exactly how to fix it. You just don't want to use it. If you can't get into CWM or TWRP try it on what shows up when you boot into recovery, for Christ's sake it's even telling you to use ADB commands which is exactly what that thread tells you to do. If you had pages attention you would know that.
Instead of taking it to a "shop" that obviously doesn't know its ass from a hole in the ground you should listen to the people in the community who have been through this before.
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romotx said:
Thanks for all of ya'lls help. Come here asking questions and get beat over the head. GEEZ!!!
Click to expand...
Click to collapse
We did help you! You now know that you don't take your phone to a "repair shop"! Lol.
But seriously, listen to dude above, or wait for droidstyle or kintwofan to pop in. They'll answer the same way they do every other time this happens. Search for "bricked note 2 xda" and add "kintwofan" or "droidstyle" to the mix (WILDCARD) and see how many hits you get. Doesn't matter if the symptoms aren't exact - TRY IT.
What bad can happen? You gonna brick your phone? Hell, it may even start working again!?
Sent from my SCH-I605 using Tapatalk 4 Beta
1ManWolfePack said:
We did help you! You now know that you don't take your phone to a "repair shop"! Lol.
But seriously, listen to dude above, or wait for droidstyle or kintwofan to pop in. They'll answer the same way they do every other time this happens. Search for "bricked note 2 xda" and add "kintwofan" or "droidstyle" to the mix (WILDCARD) and see how many hits you get. Doesn't matter if the symptoms aren't exact - TRY IT.
What bad can happen? You gonna brick your phone? Hell, it may even start working again!?
Sent from my SCH-I605 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I got this reply from mobiletechvideos.com
View attachment 2052442
You can get into download mode, correct? I bet someone here can fix you up.
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romotx said:
I got this reply from mobiletechvideos.com
View attachment 2052442
Click to expand...
Click to collapse
Its very odd that it was advertised recently then, hmmm I have to see what I can find out.
As for the option that someone else linked earlier, have you tried it yet? It seems like the perfect solution to your problem. Granted you can't get into recovery the screen it shows you tells you to use ADB which is exactly what the fix uses.
As for beating you over the head, what the hell do you expect? You come asking for advice and then don't take ANY of it and act like we are all fools.
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shangrila500 said:
Its very odd that it was advertised recently then, hmmm I have to see what I can find out.
As for the option that someone else linked earlier, have you tried it yet? It seems like the perfect solution to your problem. Granted you can't get into recovery the screen it shows you tells you to use ADB which is exactly what the fix uses.
As for beating you over the head, what the hell do you expect? You come asking for advice and then don't take ANY of it and act like we are all fools.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
I never acted like anybody was a fool. I have been lurking and reading for years on here. I respect everyone's advice here! I have a $600.00 phone that I screwed up,yes thats what you have to do with Verizon to keep your unlimited data plan that they grandfathered you into and now when you want to upgrade it's pay full price for the phone or you get 2Gb. plan, and I don't feel confident enough to fix it like you guys suggest. I have never used ADB, I have never had a brand of phone where you could unlock the bootloader, I'm not a command and scripts and whatever voodoo you guys do to these phones.kind of guy. I can build computers and I have rooted and put roms on 2 other phones. I can't afford to buy another phone and in this backwoods hick town when you talk to anybody about rooting a phone they have no idea what the heck your even talking about.

Rooting and warranty

Recently rooted my device and restored OS before sending in for RMA. Somehow Sony knew that the tablet had been altered and didn't allow me to get fixed. Does anyone know the proper steps to restore to warrantable shape? Seems that dual recovery lingers after a restore. Afraid to root now and kill the warranty on my other tablet. Can anyone comment?
Sent from my SGP511 using XDA Free mobile app
bleedink said:
Recently rooted my device and restored OS before sending in for RMA. Somehow Sony knew that the tablet had been altered and didn't allow me to get fixed. Does anyone know the proper steps to restore to warrantable shape? Seems that dual recovery lingers after a restore. Afraid to root now and kill the warranty on my other tablet. Can anyone comment?
Sent from my SGP511 using XDA Free mobile app
Click to expand...
Click to collapse
When you say "restored os", do you mean to say you reflashed a stock ftf rom? If so, when you unlocked bootloader in the beginning, did you backup your "DMA" codes first so you could restore them later?
Flashing a stock ftf room should overwrite your custom recovery, at least my understanding anyhow.
No I restored from the boot menu restore option.
Sent from my SGP511 using XDA Free mobile app
I backed up keys but didn't restore because of glass damage. I was under the impression doing a restore would overwrite all. Perhaps not.
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bleedink said:
I backed up keys but didn't restore because of glass damage. I was under the impression doing a restore would overwrite all. Perhaps not.
Sent from my SGP511 using XDA Free mobile app
Click to expand...
Click to collapse
No, you will need to re-flash stock firmware, then re-install the keys. That should take care of things.
I see. So if I root and the tablet has broken glass or digitizer I'd be out of luck. At least that tells me how to do it after warranty is up. The screen has broke so many times I'm scared to void my extended warranty now. The old one is a brick now. I guess I'll have to live without. It mostly allowed me to unlock with nfc and ad block so not too much.
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bleedink said:
I see. So if I root and the tablet has broken glass or digitizer I'd be out of luck. At least that tells me how to do it after warranty is up. The screen has broke so many times I'm scared to void my extended warranty now. The old one is a brick now. I guess I'll have to live without. It mostly allowed me to unlock with nfc and ad block so not too much.
Sent from my SGP511 using XDA Free mobile app
Click to expand...
Click to collapse
There used to be an app available, that would allow a windows GUI for devices that had broken/dead digitizers. Basically it ran via USB connection. Not sure if it would help you in this case though.
As far as returns, and a rooted tablet, this would probably depend on the service center you sent it to. Most of them will service a rooted tablet if you press the issue and argue your point. Especially seeings a cracked display has nothing to do with the root.
Hope you get it sorted.
I had to buy another tab as they won't service anything that has altered software even if you want to pay. Scared me enough to not root the new one. I agree with one having nothing to do with the other but in Laredo that's how they see things. Disappointed as they seem developer friendly, until warranty that is.
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bleedink said:
I had to buy another tab as they won't service anything that has altered software even if you want to pay. Scared me enough to not root the new one. I agree with one having nothing to do with the other but in Laredo that's how they see things. Disappointed as they seem developer friendly, until warranty that is.
Sent from my SGP511 using XDA Free mobile app
Click to expand...
Click to collapse
Well, that definitely sucks mate. I think it may just depend on service center. Well, as a good thing, as the tab gets a little older, you will find some available on E-Bay that you can used for parts. I suppose most will be bricked devices.
Have you tried researching the part number for a glass/digitizer? Sometimes you can find these as they pretty much all come from china. Usually we try to find the tablets service manual, (as in the case of Acer tablets) and get the part number.
Yeah I'm just going to keep unrooted until warranty runs out. Way too much for a paperweight. I may fix the old one but already bought a new one figuring they must do some things for water proofing and such making it not so easy. If I could find something that works without digitizer...last time I was stuck on wrong screen to navigate. Appreciate the advice/information.
Sent from my SGP511 using XDA Free mobile app
bleedink said:
Yeah I'm just going to keep unrooted until warranty runs out. Way too much for a paperweight. I may fix the old one but already bought a new one figuring they must do some things for water proofing and such making it not so easy. If I could find something that works without digitizer...last time I was stuck on wrong screen to navigate. Appreciate the advice/information.
Sent from my SGP511 using XDA Free mobile app
Click to expand...
Click to collapse
Hey, not being one to give up so easily. If that broken tab still boots, you can probably use this
http://www.xda-developers.com/andro...n-screen-from-the-comfort-of-your-windows-pc/
Might be able to re-flash a stock ftf rom.
The part where you select language is right where the screen is broke. Since it doesn't auto rotate you can't get past first screen to turn on USB debugging and the like. Its a wash as they have already voided the warranty. The worst is they won't even let you pay to repair it. Good thing in case I might need again. I don't forsee losing warranty for root though. Too expensive to play around. If nfc worked while screen locked I wouldn't really use root. Or not much.
Sent from my SGP511 using XDA Free mobile app

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