I have an htc touch pro and it wont sync. to anything. Even my car stereo, witch has a usb port so u can sync music to it, wont work. once in a while it will but most of the time it wont. i have tried everything, but still no luck. I tied a new cable, different computers, everything. I may have to be forced to brick it and get a new one for free from sprint.(i have an insurance plan that will replace it for free if its bricked). Any ideas?
p.s: i have looked everywhere but i cant find how to flash a ROM from internal storage on a touch pro. only a touch diamond. any help?
I am not positive I am understanding you 100%, but here is my take. If you are having problems with it conecting to Activesync, try going into Settings - Connections - USB to PC and make sure the "Enable faster data synchronization" checkbox is unchecked. Many systems cannot take advantage of this.
As far as syncing from the storage card, simply extract the .nbh file and rename it to Raphimg.nbh put it on the root of your storage card and enter the bootloader mode ( I think it is holding the volume down button and the power button at the same time and using the stylus on the bottom to reset. kepp holding them until the tri-color screen appears.)
Good luck, and if I didn't understand you, sorry.
Rush_man said:
I have an htc touch pro and it wont sync. to anything. Even my car stereo, witch has a usb port so u can sync music to it, wont work. once in a while it will but most of the time it wont. i have tried everything, but still no luck. I tied a new cable, different computers, everything. I may have to be forced to brick it and get a new one for free from sprint.(i have an insurance plan that will replace it for free if its bricked). Any ideas?
p.s: i have looked everywhere but i cant find how to flash a ROM from internal storage on a touch pro. only a touch diamond. any help?
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Uhmm, I made a full thread on flashing the device, including flashing from a SD card. Also, the other thing is that your USB jack might be broken, which may be the reason for the occasional connection. If you have the insurance, don't mess with the phone any longer. Back up your data and take it to the Sprint store claiming that it does not work.
Good luck!
egzthunder1 said:
Uhmm, I made a full thread on flashing the device, including flashing from a SD card. Also, the other thing is that your USB jack might be broken, which may be the reason for the occasional connection. If you have the insurance, don't mess with the phone any longer. Back up your data and take it to the Sprint store claiming that it does not work.
Good luck!
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I guess i didn't look well enough. anyway, i have to brick it if i were to take it back. I unlocked it and now im using Energy rom 3.0. Witch sprint wont like, i guarantee you. I cant re-lock it because that requires it to sync, which it wont. If i brick it the third part retailer i would go to(because the sprint store doesn't do insurance claims) would just say screw it and order a new one(this is my third touch pro in less then a year). But i will flash it from main memory i guess. It would be nice if it would sync tho.
Thanks, Rushman
Hi,
this seems to be the right place for the question, but I'm sure the answer will be applicable to other phone. Assuming there is going to be an answer
Stupidly, yours truly downloaded and installed hotfix from here http://www.htc.com/www/supportdownloadlist.aspx?p_id=140&act=sd&cat=all in the hopes of improving audio quality. Well, this apparently was not meant for CDMA (or US phones). After installing the phone rebooted and got stuck at the Touch Pro screen where it lists FW/SW versions in red towards the bottom. The phone can not get past that point no matter what I do (reset, battery remove/replace) or how long I wait (overnight). Sprint 'suggested' hard reset (thank you very much) and HTC said they have no fix for that either. Well, if you have not guessed it already, I have not backed up the data on that phone. Ever.
Not smart
The phone was running stock SF/FW before. I have not had time to mess with it.
US$64K question is: Could I retrieve the phone book? Any other data that was not on SD card (that one is safe)? Is there a chance to recover data AFTER hard reset? Anything else the smart folk out there can recommend?
Thanks a lot in advance.
try flashing via SD card
If its stuck at the bootloader mode (the tri color screen) i thing its possible to flash it via SD card.
there is plenty of info around or check out the Raphael wiki.
There is a chance it is not bricked.
(i seriouslly doubt is it because the HTC hotfix cannot do that)
Let me know if you need any more help my email me at hotmail
best regards.... Erik
The screen looks like this: http://i60.photobucket.com/albums/h15/cadillacjew/TP-1.jpg
with some test indicating SW/ROM etc versions in RED at the bottom. If it is important I can upload the picture of it.
Also may take you up on your offer. Need those contacts, otherwise I'm so screwed
I dunno, it sounds like you're going to need a hard reset. That will fix the problem, I'm sure. Have you tried connecting by active sync? I'm 99.999% positive it won't work, but it wouldn't hurt to at least try and see if you can pull pim.vol off of it. Also, you might download ceregeditor (just google it) and install it on your pc, and see if you can dump the registry from the phone. But I have a bad feeling you're screwed.
Is this really the end of the road?
Yes, I (and Sprint store that I went to) tried connecting the phone via usb and it was not even recognized as a device. Hard reset sounds goo, but it will erase the data. Before I take that drastic measure I'd like to make sure there is nothing else I could do.
I'm willing to pay some money to a forensics company to extract the data, but can not find one that looks trustworthy and experienced when it comes to Win mobile phones. Any recommendations, btw?
I have no clue; you might try one of the rom dumping procedures. I think that some may dump the rom and all the info on the phone; I've never done it myself (well, I've played with grab_it on another device, with little success). I believe that some will dump all the info on the phone (rom + stuff in main memory). But I can't tell you how to do it, I'm afraid, and I have no clue if it will work on your phone.
You can check these tools-maybe there's something there.
Most likely everything is gone.
I have to sadly agree. This sounds like something only a hard reset would fix.
Any possibility of data recovery after hard reset? Anybody knows of a way to that? Of course this is wishful thinking on my part, but I'm pretty desperate now.
fatherof2 said:
Any possibility of data recovery after hard reset? Anybody knows of a way to that? Of course this is wishful thinking on my part, but I'm pretty desperate now.
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Click to collapse
Unfortunately, it seems that you are stuck. I do not know of any way to recover your data if the device is stuck on bootloader since, as you pointed out, the device does not get recognized by the computer.
Anything that you do at this point might end up making things worse if you are not careful. Just cut your losses and hard reset the device.
its not in booloader mode, dumping the ROM sounds like a good and only way to go, try it, it wont hurt you, if that dont work i'd say its pretty much dead with no way to recover it, unless the info is unrecoverable (spell?) hard reset it.....
best regards. Erik
The only issue with your suggestion is that I'm no longer in possession of the phone. I had to leave it in the Sprint store in order to walk out with working phone. I can go back to the store and try to get the data off of my old phone. They are holding it for me.
However, I need to know what to do exactly and be able to do it quickly. So if there are easy to follow instructions that you can point me to, please do so.
Also after dumping ROM what data will I have?
TIA for all your help.
your data will be gone but try putting a raphimg.nbh file on the memory card then holding power and volume down while hitting the reset button, that will flash you off the mem card. good luck. Ive had to do this several times due to bad flashes and vista issues. Oh and as an added thought start using microsoft myphone to back up your data in the future.
Thanks for your suggestion. I will try this in a week or so when I'm back in town.
Also myphone is something that should work. I actually did not know about it until this past Monday. I have not looked at any MS-based backup solutions because I'm not using their software, if I can avoid it. So while I have a Windows PC I do not have Outlook installed and thus have never given my phone a chance to sync up. Kind of silly, I know.
I had bitpm installed on another system that went bad. I've replaced it with a new one, retrieved other files and data, but forgot about Bitpm folder
So few lessons learned ...
Thanks again to all who provided feedback.
It sucks if you lost everything, but you should be able to put your phone in bootloader and connect it to your pc through usb. The only question is if you can dump the rom that way and if you can dump all the files on it with the rom. The only problem is that some of the rom dumping methods (like with pdocread, I think) require you to transfer a file to your \windows directory, which you're not going to be able to do. It's a long shot at best.
I back up my pim stuff 3 different ways-I think you want to do it in multiple ways just to be safe. My main method is using sk tools and its backup tool. You can separately back up the pim database and the messaging databases (not as important to me). You can also back up email accounts with sk tools (using the pim information tool). These are my main backups, and I keep them on my sd card, and occasionally transfer them to a hard drive (it's not that big of a deal if the hard drive backup is a month out of date to me). I also use Pimbackup 2.8, and store that on my sd card (and hard drive). I don't use it for restoring anymore, because it's pretty slow with 6.5 roms in my experience. Finally, I have a file backup mortscript that I use that backs up user data for various apps; I use it to restore the data after flashes. Anyway, included in the script is a command to copy pim.vol to my sd card. I never restore my pim files by copying pim.vol back to main memory, but I like having it saved just in case, and it doesn't take any time to run the script (FYI-all your contacts, tasks and calendar stuff is stored in pim.vol, which is on the root of your device). Anyway, I feel like my pim databases are pretty safe-it would take an awful lot of bad things to happen for them to be lost, and I'd probably be dead in half of those scenarios, lol.
You're going to lose everything. The phone will not boot and as a result, all your data is unrecoverable. Next time, use a back up solution like Google Sync.
Do a hard-reset on it and you should be good to go. Turn the phone off, hold the volume down key, the center dpad key, and then hold the power button. It'll come up to a screen with hard reset instructions. Push the volume up key here. It'll be ready to go like it's brand new out of the box.
Lost everything, but .... happy
Hi,
thanks to everyone who replied. Just wanted to post and update so we can close this thread.
As I indicated before, Sprint has replaced my phone with Touch Pro 2 when I came to them with this problem. They did it beacuse they no longer have loaner phones and because I was about to go on 10 day business trip.
After using the new phone for 2 weeks, I got to tell you that this one is a leap forward compare to the the old. So I'm happy with new device, installing software and trying to recreate my Address Book by dumping my friends and family's data via Bluetooth. Backing up using MyPhone and about to install Outlook (not going to use it for anything else but the backup)
Also, I finally went to Sprint store and asked them one more time if they can think of any other way to recover the data. I even mentioned bootloader. They did not know/could not do it. I asked them to hard reset and after few tries the phone was restored to it's original state. Not a trace of my data .
Would be nice if in the future I could save contacts (and other data) directly to SD card. IMO it will give better chance of recovery, but I'm not sure it is possible.
Again thanks to all who tried to help. Much appreciated.
Same problem sort of
I tried to load Energy Rom 28005 and now can't get pro to do any thing but restart every 15 seconds or so. any ideas on what can be done? tia.
Sorry if this has been asked, but I am shipping my tablet out tomorrow and I have a question.
My tablet's screen stopped working, so I got an RMA and am all set to send it in. But there is a strong to 100% chance they will wipe the entire tablet correct? Because the screen doesn't work (but everything else does, ie. USB), is there a way I can make a complete dump of my tablets hard drive and restore it when I get it back (obviously after rooting it)?
Thanks in advance!
Are you rooted?
Hi everyone,
First time poster here, but don't worry I haven't bricked my phone while trying to flash it
Unfortunately, I have a XT910 with a damaged display, I was wondering if anyone has had any ideas that I could implement. My first thought was to try and bypass the need for the screen on the phone via the HDMI out, but it seems you need to select the option for output via HDMI on the phone itself.
-Everything seems to work except for the display
-Device connects to computer and is able to transfer files (suppose I could try and put it into recovery, but I'd be doing it blind)
Thought at the moment is to try and load a rom which would force the use of HDMI out when detected or try and mod it myself (I'm not sure if its possible)
If I dont get any useful help within the next week, first dibs gets free* parts
But most apps are based on touch. How are you going to navigate or are you just trying to get files off of it? You could also get a replacement screen.
I'm in the same situation. Touch works still very well but be aware of smithereens...
Edit: Sorry, wrong thread. I need to go to bed!
iBolski said:
But most apps are based on touch. How are you going to navigate or are you just trying to get files off of it? You could also get a replacement screen.
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Im not looking to use it in a regular phone way, was trying to find if there was a possible way to set it up with more computer-like functionality. Because it still works i should be able to download apps onto it using play.google.com and do it via my computer(for superuser, busybox and terminal)
Because the screen is actually glued to the LCD/digitizer it needs to be replaced as a unit. With is mucho expensive ($220ish) i.e not worth my while. I have other phones that I can use, I was just looking for a new project
HybridOfTheTwo said:
Im not looking to use it in a regular phone way, was trying to find if there was a possible way to set it up with more computer-like functionality. Because it still works i should be able to download apps onto it using play.google.com and do it via my computer(for superuser, busybox and terminal)
Because the screen is actually glued to the LCD/digitizer it needs to be replaced as a unit. With is mucho expensive ($220ish) i.e not worth my while. I have other phones that I can use, I was just looking for a new project
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Click to collapse
without being able to use the screen, I think it's going to useless. You have to touch the screen in order to launch and interact with apps since they are all written with a touch screen in mind.
Sent from my Eclipsed 1.3 Droid RAZR via Tapatalk.
My i717 was bricked due to faulty screen (not my fault) not sure why the screen has to do with anything turning on, regardless the phone wont turn on at all. AT&T said its covered by warranty and I'm getting a new phone this week. Only problem is now that my phone is bricked, I cant get any of my pictures. I have a lot and some important ones. Is there anyway to recover these photos from the bricked phone. I cant even go into download mode let it alone turn on so solution needs to bypass that. Thanks.
Your screen won't turn on, or your phone won't turn on? If is just the screen, you should still be able to connect to your pc and just copy your pics in the DCIM/camera Folder l folder. Something doesn't sound right about this though. You sure you didn't flash something that you shouldn't have? I've never heard of a phone just up and brick all on its own... Gues it don't matter at this point, just Find it very odd.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Unless the device can be powered on (regardless of screen operation ) and if USB connection is enabled prior to the failure, you will not be able to access the internal EMMC partition on the device.
External storage can of course be removed for access via PC or alternate device.
Ultimately, if the device can be seen by PC when powered, the data can be recovered.
But without power...for the internal board....via USB interface ...you won't be successful.
I suppose it's possible to force power to the mainboard via jumper wires, similar to the riffbox and JTAG methodology.
But of course, that is well beyond my skill set.
Rather than requesting a JTAG or similar repair, you might could contact the same folks that repair the device.
Mobiletechvideos.com
They could certainly tell you if internal access is possible using the forced methods they have perfected for our devices.
That's really all I've got at this point ...g
you didnt use a micro sd card?
i dont see it getting off the device any other way
Shirokishi said:
you didnt use a micro sd card?
i dont see it getting off the device any other way
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I had the same issue except it was just a non functioning LCD. I booted the phone into recovery and pulled everything off using ADB. if your phone wont turn on, (like mentioned before) then there's no way to access the internal memory through the phone. You'd need to pull the phone apart, which would void your warranty
Seems like you have good advice on your current situation...but maybe for the future...
Try downloading Dropbox. They have an auto-upload feature that saves images to your dropbox. Could keep a situation like this from happening again.
resesInv but
Thanks for all the advice, the phone did brick up all on its on at&t described it as a faulty screen but the whole phone is bricked. I appreciate the help and responses but looks like I am SOL. Not that I am an alien to the inside of a phone, but if I were to open it up, I'm sure AT&T would void the warranty, costing be 540$. Looks the dropbox idea would be a good idea the for future.
Or even an SD card would be better for your personal media than using internal memory.