I don't know what happened, but I've noticed that I don't have a consistent 3g connection. I have wifi with no problems, but when I disconnect it takes forever to reconnect to 3g. I have nothing showing in the notification area.
It appears to comeback when I use an app that needs data, but it takes a while. When it goes to sleep, or after a while it disappears again. It's really frustrating, it's like if my data is set to "on demand", only that it takes way to long to comeback.
I would really appreciate it, if someone could tell me what to do. I don't mind having to go back to stock, or flashing another radio.
Thank you.
Swap your esn with another phone and then switch back to your fascinate. Or call customer service and ask them to rest your DMU.
TheBadBen said:
Swap your esn with another phone and then switch back to your fascinate. Or call customer service and ask them to rest your DMU.
Click to expand...
Click to collapse
Rest my DMU? I'm sorry, but what is that?
Is there any other way, maybe a way to do it myself?
Related
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
splayer7 said:
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
Click to expand...
Click to collapse
Since you have had the problem now with two different phones it could be a result of some app(s) you have installed, or related to your coverage. Did thr problem start after having each phone for some time?
I am working on ruling out an app. Weird thing is, I have had winmo for over 3 years in the same area with no probs. This is my first android. I am uninstalling an app at a time to figure out if it is one.
****Update****
So I uninstalled the ESPN Scorecenter app. I haven't had a freeze in over 24 hrs. Guess I am going to have to find another app to follow the games while I am at church.
are you sure u r in area that has only Edge? have u try to Lagfix the fone?
goodluck.
This just happened to my wife's Vibrant. This reminds me of when I had the T-mobile Shadow, where suddenly, it would not be able to send or receive data or calls BUT the phone itself shows no indications of any signal problems. It's as if the cellular software component has frozen and so the signal bars are frozen to whatever state they were and thus tricking you into thinking everything is fine until you try to make a call or someone calls you on a landline wondering if your cell phone is dead.
I suspect it's due moving into a poor or zero signal area and the phone tries to make a data connection. I really have no idea how to fix this other than to hope there is a firmware update to resolve this. The only fix is to reboot the phone (flipping the phone to flight mode gets one to a state where you can't turn flight mode off... which indicates a lost of control to the cellular component).
I am consider finding a way to reboot the phone nightly, which will help if this happens overnight, but I wish there was a way to detect this more immediately so it can reboot when needed. Perhaps an app that monitors the carrier signal strength and if the signal level is perfectly the same for a long duration, then a lock up of the cellular component is suspected.
So, I'm pretty sure that Straight Talk is throttling me. Days on the phone with customer service, and "reprovisioning" my data, and no change.
Could it be that I'm running Baseband i717 UCLC5 with Kernel UCLE3-UCLE577875?
I was thinking maybe I had a bad radio or modem combo or something..
Anyone else throttled on Straight Talk? Argh.. they were the perfect carrier until this nonsense. I don't even stream that much! Know it's in their TOS that they can cut off data or do whatever, but still..
Straight Talk data throttling.. FIXED!
God damn, after reading HowardForums and using this advice. Essentially insisting that they switch my account over to the $30 plan then back to the $40 plan.
Now my internet speeds are back to blazing.
I didn't have to speak the manager's manager to get this to happen. They do try and lead you through all the BS: Change your APN etc.. I tell them I did all that and to please switch my plan. I finally ended up with a Philipino girl who was nice enough to just try switching plans. This required I turn off the phone while they reset everything. Booted up after the plan switch and everything is normal. Phew. Guess I'll have to stream my music from my home server over SSL encryption. :-D
When you call 866-667-6472(using a different phone) you have to speak to one of THEIR MANAGERS! (I know you are a manager, but I want to speak to YOUR manager a senior manager) after that instruct them to manually change your plan to the $30 plan and then back to the $45 unlimited plan. When they start this process (even if they don't tell you to) turn off your phone and remove your battery. That takes around 10 minutes so be patient and that should be it. After talking to my rep (senior manager) it became obvious that she was not lying and had no idea straight talk was throttling and tried to nhelp me anyway she could. Back to 6Mbps download speed WaHoo!
Click to expand...
Click to collapse
Wow, thank you for this information. I too was throttled big time . I went from 5megs/sec down to .1
I tested my speeds in major cities like NY, Jax, Orlando, Philly, Charlotte and it was the same.
Straight talk said they were not throttling me so I went ahead and just bought another SIM and voila I was right back up in speed.
Next time I will try the above and let you know.
Did you have to change your phone number with the new sim?
Maybe that would be easier.. I dunno.. guess it's six of one..
Update: Two days later, without using any extra data.. throttled again.
Going to call them and ask them to switch my plan back and forth again..if
throttled again, other carrier, here I come.
In the ongoing Straight Talk Throttling Saga..
Another phone call.. this time half an hour on the phone.. they reset the plan(s) back and forth. Data speed back. Will see if it lasts. Got them to pony up 5 days free service for all the hassle.
:good:
:laugh:
I'm hearing horror story's of ppl throttled for BS.....I'm their now I'm getting .2mb dl speed.....the thing is......I'm always on wifi and only dl from wifi.....idk what to do at the moment tho
Sent from my SAMSUNG-SGH-I717 using xda premium
I use ST also and have been getting the throttle 160 kbps for about 7 days now. which is OK because I did use about 2+GB last month. but I do not tether I do have wifi at home and will begin to use it more. BUT!! If you are listening Straight Talk You need to set some clear standards. if I violate them I expect to get throttled. 160 kbps is unusable you need to do more like 500 kbps that is still a 90% cut in speed. and most of all when I reach the end of my billing cycle and start a new one, I should automatically be reset to full speed. Which is were I am now. last Sunday started my new month and mid day Monday is when I noticed that I can no longer use Google Maps. just when I really needed it. Oh and a txt warning email something would be nice!! NOT a phone call I do not answer strange numbers they can leave a message. So that is my opinion I think most people would agree with this and ST does not come off as doing shady business practices.
I went through all this a few weeks back. First three weeks with them got great speeds everywhere in two states. Then went 10 days where I never got above 200k. They made me mess with the phone and then reset something on their end. I've had about 10 days of perfect speeds everywhere in PA and MD.
cartoonmonkey said:
Another phone call.. this time half an hour on the phone.. they reset the plan(s) back and forth. Data speed back. Will see if it lasts. Got them to pony up 5 days free service for all the hassle.
:good:
:laugh:
Click to expand...
Click to collapse
Does this reset your balance? I.e. if you're in the middle of a month, do you lose the remaining days?
Correction
Guys, you don't even need to call in and change your plan to stop the data throttling. All you need to do is:
1. Call 611
2. Once you get ahold of a rep, say these exact words: "I called customer service yesterday because my data is not working, at all. My email won't load and everytime I access the internet it gives me an error saying it cannot connect to the web. The representative I spoke with yesterday took me through some trouble shooting steps with my APN settings to see if that would help and if it didn't work that I should call back and request for a network refresh or an account refresh."
3. The rep will say something like, "Ok, I will be glad to help with your problem today. I will need to transfer you to complete this transaction." They may also state, clearly, to you the ToS of Straight Talk (sections 6 and 7) regarding data usage and throttling and you need to acknowledge this in some way.
4. Once transferred repeat what you said above to the next level up rep. He/She will complete the process.
5. Now that the process is complete, please turn off your phone for 60 seconds then turn the phone back on but let it sit for a few minutes so it can register and reset it's settings and then you should see a return in normal data speeds.
Note:
- Always be curtious and kind to the reps. If you don't get your way with one of them don't get mad and hostile. They are only doing their job. Just hang up and call back till you get someone who will do it which won't be hard.
- Always say please and thank you when appropriate and always say "not a problem" when being placed on hold.
- Don't mention anything about data usage or throttling to them when placing this call to the exception of acknowledgement.
- Don't use your data like crazy after you successfully unblock your data or you will be throttled again.
- You may be subject to being throttled randomly after this call at anytime and calling back to them with these steps will always fix this issue if this happens so don't be alarmed.
Other Info:
A network/account refresh does what it says. It refreshes the network and your Straight Talk account on their side and removes the data throttle (temporarirly at times) so it behaves as if it were freshly setup just as it was on day one.
I used to have data problems also, but here recently I have noticed that my data speeds have returned to what they were when I first switched to ST. I haven't called them or done anything different with my settings, other that my usual flashing once every couple days.
Sent from my Cookie Monster of a phablet C&C Galaxy Note
How is the overall straight talk service? I've been debating switching to that myself
Sent from my SGH-I717 using xda app-developers app
joe012594 said:
Guys, you don't even need to call in and change your plan to stop the data throttling. All you need to do is:
1. Call 611
2. Once you get ahold of a rep, say these exact words: "I called customer service yesterday because my data is not working, at all. My email won't load and everytime I access the internet it gives me an error saying it cannot connect to the web. The representative I spoke with yesterday took me through some trouble shooting steps with my APN settings to see if that would help and if it didn't work that I should call back and request for a network refresh or an account refresh."
3. The rep will say something like, "Ok, I will be glad to help with your problem today. I will need to transfer you to complete this transaction." They may also state, clearly, to you the ToS of Straight Talk (sections 6 and 7) regarding data usage and throttling and you need to acknowledge this in some way.
4. Once transferred repeat what you said above to the next level up rep. He/She will complete the process.
5. Now that the process is complete, please turn off your phone for 60 seconds then turn the phone back on but let it sit for a few minutes so it can register and reset it's settings and then you should see a return in normal data speeds.
Note:
- Always be curtious and kind to the reps. If you don't get your way with one of them don't get mad and hostile. They are only doing their job. Just hang up and call back till you get someone who will do it which won't be hard.
- Always say please and thank you when appropriate and always say "not a problem" when being placed on hold.
- Don't mention anything about data usage or throttling to them when placing this call to the exception of acknowledgement.
- Don't use your data like crazy after you successfully unblock your data or you will be throttled again.
- You may be subject to being throttled randomly after this call at anytime and calling back to them with these steps will always fix this issue if this happens so don't be alarmed.
Other Info:
A network/account refresh does what it says. It refreshes the network and your Straight Talk account on their side and removes the data throttle (temporarirly at times) so it behaves as if it were freshly setup just as it was on day one.
Click to expand...
Click to collapse
Tried this... it didn't fix the throttling for me. They were helpful though and everything went as you described, except for the wanted outcome.
knoshann said:
How is the overall straight talk service? I've been debating switching to that myself
Sent from my SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
For me its great i made the switch a month ago love it have 4g speed everywhere Where T-Mobile had dead zones. I'm online a lot no throttling but i don't watch videos on my phone so. Switch you will notice the Difference and call quality is great
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Just an update on my throttling issue. I emailed them and got a call back from them later. This person fixed my throttling issue. I turned off my phone, they did something on their end, and I turned it back on... no more throttled connection. Prior to this, https connections would fail due to the low bandwidth, the play store would say it wasn't connected, etc.
Just attempted this. The manager went through my browsing history, became rather uptight and questioned me about my browser usage. He then read to me the Data and Throttling terms and even caught onto my tether. He then went on to tell me that since I was now aware of the terms, usuage against them after my next refill will result in my service being shut off.
In short, it didnt go well...at all.
clepperM said:
Just attempted this. The manager went through my browsing history, became rather uptight and questioned me about my browser usage. He then read to me the Data and Throttling terms and even caught onto my tether. He then went on to tell me that since I was now aware of the terms, usuage against them after my next refill will result in my service being shut off.
In short, it didnt go well...at all.
Click to expand...
Click to collapse
Not to point fingers but what was your data usage?
I had to call about throttling 3 days ago and after asking for a network reset they asked me to restart my phone (international Galaxy note 2, cut down sim to micro sim) and after the restart it was at full speed again. I asked what they did and they claimed nothing. I had restarted five times already but was still at 30 kB/s. I wish I knew how long I had been running slow since I'm on wifi a lot.
Sent from my GT-N7100 using Tapatalk 2
Staight does throttle your speed they just wont admit to it i can say i switched to net10 nd i hve not had my speed throttled
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I can say that besides being throttled I have just as great coverage phone\data as I did with at&t..My average DL is about 6mbs UpL is around 1.5mbs witch I find to be good enough. ..On the other hand I was only 10 days into my month and was Indeed THROTTLED. .my data usage for 10 days was 1.3 gigs...Hardly any..averaged 108mbs per day...1 day I hit 300mbs and thats when I was throttled..I did indeed read up on how to fix the problem. .called CS and that failed a few different times..gonna have to wait till next month and keep data down even more than I already do...I dont tether or Stream..Just use the Browser...
Sent from my SAMSUNG-SGH-I727 using xda premium
Correct me if I'm wrong, but I believe on the new HTC EVO LTE from Sprint, you can now surf the web over data while talking on the phone. If this is correct, then I have a question because it currently doesn't work.
When I'm on the phone and open up the internet, it immediately turns my screen off. Then I have to hit the power button to turn the screen back on. But if I touch the screen anywhere, the screen turns back off. As a result, I can't end the call nor unlock the phone by pulling the ring up. Therefore I have to wait for the the person I'm talking to, to hang up the phone in order for the call to end and allow me back into my phone, otherwise I have to do a force shutdown in order to get back into my phone. Is anyone else experiencing this issues or have any suggestions? Thanks.
Something sounds wrong. You running a ROM of any kind?
Mines flawless, and I actually use it a ton more than I tought I would.
NoClemency said:
Correct me if I'm wrong, but I believe on the new HTC EVO LTE from Sprint, you can now surf the web over data while talking on the phone. If this is correct, then I have a question because it currently doesn't work.
When I'm on the phone and open up the internet, it immediately turns my screen off. Then I have to hit the power button to turn the screen back on. But if I touch the screen anywhere, the screen turns back off. As a result, I can't end the call nor unlock the phone by pulling the ring up. Therefore I have to wait for the the person I'm talking to, to hang up the phone in order for the call to end and allow me back into my phone, otherwise I have to do a force shutdown in order to get back into my phone. Is anyone else experiencing this issues or have any suggestions? Thanks.
Click to expand...
Click to collapse
it only works if it supported by the towers you are on. so it wont work in all cities. you need to see what network you are working on like EVDO REV A or that new enhanced network
I'm on CDMA - EvDo rev. A network right now which may be the problem. (Let me know if that is the case.) At the moment I'm in Florida near Jacksonville which I don't believe have any of the new towers. In addition, I've experienced the same problem in Nashville TN. I can't firm what network I'm on in Nashville until I get back home on Friday.
And no, I'm not running any rom. I've only rooted my phone and unlocked it, but I haven't done anything with it beyond that. Everything is pretty much stock.
Recently did the ICS upgrade, but realized ICS broke my phone shortly after.
I live in the mountains in an area where we use shared data with US Celluar (mountain in the way for the Verizon tower). So, I am always on roaming at my house. Drive a few miles out and I'm on Verizon tower but not at home.
After the update, my phone, texts and data do not work on the roaming US Cellular network but everything works fine on the Verizon network. What happens when I try to place a call is it will connect to the network, make the call but 4 second in (before any ringing or anything) I get the fast busy signal. Texts just fail as does data. I can receive calls and texts SOMETIMES. Other times the incoming call goes directly to my voicemail. I can test the phone and see a nice strong signal to the US Celluar network. I just can't seem to use it.
I reported the issue to Verizon on Monday (Saturday now), but they cannot figure it out. I've reset my phone to factory defaults with no luck. They say they have an open ticket without resolution.
So, I figure it's time to ask the community for any help.
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
newowner said:
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
Click to expand...
Click to collapse
Yeah, we messed with that
Dang - that sucks, hmmm, is you Preferred Network Mode "Global"?
In cases like this, I wish that Verizon had VOIP like TMO...
Another solution may be to turn in your phone as it may have gotten damaged some how... If you're still under warranty.
I wonder if the PRL version has anything to do with your problem.
For some reason today my Amaze decided to randomly stop getting any type of data signal. I will be able to place and receive calls, and send and receive texts, but I will not be able to connect to the internet, or anything requiring data.
If I go in to settings it will show my mobile network as on, but I will have to toggle it off and on a few times before it eventually comes back up. It seems the first two trys it will say "turning on..." and nothing will happen until I turn it off and back on, eventually getting data signal.
I didn't change anything this morning to prompt this, and I don't have any battery saver apps that turn data off when the screen is off. This is also happening both at work and at home, places where I have always had great signal before, so I am at a bit of a loss as to what is going on with my phone.
For reference I am running ICS 4.0.3, S-Off, and rooted.
It's a tmo issue.
Have others been experiencing this issue today?
All week.
Oh, I had assumed that people in the Midwest were experiencing problems with the storms and all, I didn't know they were having issues in California.
Thats a relief at least, I was worried there might be something up with my phone, which at the moment I can't afford to replace. That is certainly a load off my mind!
It's a nationwide issue, seems to be overload on the network or they're probably installing that new band.
Haha, well as long as it keeps me from buying a new phone it's all good. Thanks for the info!
Lol at getting a new phone, no prob, it should be back on in an hour or so.