so i flashed 1.83 through rsd lite from 2.3.4 on accident so am i mucked up now?? what use can i do or sell whatever ?
Can you get to fastboot mode or anything?
i cant do crap gives me a svf error then shuts off meh :\
l3giticonia said:
i cant do crap gives me a svf error then shuts off meh :\
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join the crowd. ur DEFINITELY not the only one.
Do you have insurance?
Sent from my MB860 using XDA Premium App
If the phone is less than 1 year at&t will replace it whether you have insurance or not.
its still under warranty until may 2012 but i bought off my uncle but i have the imei serial box etc.. could i still return ??
How do you do this by accident?
Sent from my MB860 using XDA App
Go to an Att store and ask for another. They are usually really stupid and will just give you a new one. No problem.
went to att they told me to call att customer support dude was a complete a hole then transfered me to motorolla support he was areal nice indonisian man sent me a overnight fedex label to send phone to get repaired badabing bada boom
l3giticonia said:
went to att they told me to call att customer support dude was a complete a hole then transfered me to motorolla support he was areal nice indonisian man sent me a overnight fedex label to send phone to get repaired badabing bada boom
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If your shipping it to Motorola, they'll most likely figure out you were trying to modify your phone.
its the only people att said to ship i gave them exact error they said software corrupt issue and that they will fix it they told me to ship just phone no sim no battery nor cover..
l3giticonia said:
its the only people att said to ship i gave them exact error they said software corrupt issue and that they will fix it they told me to ship just phone no sim no battery nor cover..
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Click to collapse
Please let us know what happens next. I am very interested in seeing if this error is covered by warranty.
Sent from my MB860 using XDA Premium App
i sure hope i gave him exact error on screen and he said software issue we fix in his accent
You should of claimed something hardware related like screen or speaker. AT&T usually handles that
Sent from my MB860 using XDA Premium App
att wouldnt do crap they transferred and told me to call motorolla
l3giticonia said:
att wouldnt do crap they transferred and told me to call motorolla
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I can't take it.
Use. Punctuation. Jesus. Christ.
Kaaji1359 said:
I can't take it.
Use. Punctuation. Jesus. Christ.
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+1
10 char.
Sent from my MB860 using XDA App
Kaaji1359 said:
I can't take it.
Use. Punctuation. Jesus. Christ.
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L. O. L. Gotta love it, right? XD
OK so i went to AT&T the store manager told me to call the number he provided me with. So i called it with my telephone "land line" i waited approx 30 minutes talked to a white male who worked for AT&t Who then told me i had called wrong number, which i then proceeded to call Motorola's number and waited an hour to speak to a Indochinese brown person. He asked error i provided him error he said cool we can fix that issue, i said great he said give me yo address brotha i said ight and proceeded to give address he then said since were nice we will pay for overnight shipping to us and back to you. he sent label through email i printed out with my canon printer in black/white. tomorrow morning i will wake up and drop package off at FedEx. i will sit in major depression for 7 days awaiting my phone to be fixed and arrived back at my door.
Detailed enough ?
Related
I want to know if there something i can do to my phone : to keep tmobile from tracking down my IMEI number and seeing if my SIM card has ever been in my phone. This has ABSOLUTELY nothing to do with any kind of fraud or anything against the law (just letting you guys know before the thread gets locked).. Is there any kind of mod at all? To keep them from tracking my IMEI number?
Sent from my SGH-T959 using XDA App
So, what is the reason for wanting this?
s15274n said:
So, what is the reason for wanting this?
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He is a secret agent shh
Don't get mad at me for accusing
theory1: ur trying to keep away tmobile from tracking your imei number so they can't suspend your phone.
YES they can suspened your phone making it useless ( whatever sim card u put in, its not gonna work) I confirmed it with tmobile and they usually use this method when new customer just stop paying their bill and just take the phone.
Theory2:....idk....
Sent from my SGH-T959 using XDA App
Yea they black list the imei from their system, but u can use say a att dim card and it will work
eunkipark92 said:
Don't get mad at me for accusing
theory1: ur trying to keep away tmobile from tracking your imei number so they can't suspend your phone.
YES they can suspened your phone making it useless ( whatever sim card u put in, its not gonna work) I confirmed it with tmobile and they usually use this method when new customer just stop paying their bill and just take the phone.
Theory2:....idk....
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
No i dont want them to track it down because about 4 months ago i did a warranty exchange on my phone.. But then i fixed it before i got it.. So i called tmobile back and asked them if i could cancel the shipping.. And they told me i could because the phones were on backorder... Well about a week later, i got the phone in the mail (even tho i wasnt suppose to)... And then eventually forgot about the phone. Well about 2 months after i recieved the new phone i realized i had it again and sent it back. ( but ended up sending back my older one instead)... Well tmobile is telling me that there was no history at all of me calling them and cancelling the shipment. Or no history in UPS that i even shipped it back. But i told them that i never recieved the phone tho... So i have been billed $475 on to my cellphone bill for a mistake they started by sending to me when i canceled it, and then not having a history of me calling. So now they are going to track down my IMEI number to see if my sim has been in it, On the phone i have now.... So im pretty much needing help to prevent them from doing that, because i have been charged with all this money, that was their mistake inthe first place... They said its un-creditable unless my sim was never in it... Is this anywhere near even possible at all to do?
Sent from my SGH-T959 using XDA App
You "forgot" about it.
Ydi
Sent from my SGH-T959 using Tapatalk
Hmmm...thats odd...when my Vibrant went "DEAD" I called them and they sent out a replacement..I got mine working again the next morning and called them back to cancel the replacement and I was told that they "do not and can not cancel an order after one hour of the order being placed." And when you go through the replacement steps with CS, they tell you up front that if you dont sent back the old phone you will get billed a $475 "restocking" fee and you have 7 days to return the phone.
I sent back my replacement back and kept my old one..
They was only able to cancel it bc all the vibrant were on backorder and not in stock. It took them 9 days for it to become in stock again. So ya i was able to cancel it... And no it shouldnt of mattered if i forgot about sending it back or not bc they shouldnt of sent it in the first place. Bc i canceled it... ****ing pieces of ****
Sent from my SGH-T959 using XDA App
Its your responsibility when you received it to know something was up, you should have called after realizing this.
Sent from my SGH-T959 using Tapatalk
Okay this isnt the point anymore... Im wanting to kno if someone can help me with them not tracking it
Sent from my SGH-T959 using XDA App
i'm not aware of a mod that does this. and it doesnt seem like anyone is willing to assist. even if ur reasons are true and fair it seems like something that others might/will use for unlawful purposes if available. sorry
I'm getting ready to exchange my phone because of some gps issues and power issues. Which company is better to exchange my phone with?
T-Mobile.
They should give you one in store instead of having to wait weeks for Samsung to ship it to you.
Sent from my HTC HD2 using XDA App
fcbarca17 said:
T-Mobile.
They should give you one in store instead of having to wait weeks for Samsung to ship it to you.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Wrong most of the stores refuse to give exchange unless ur lucky.
Call t-mobile and click cancel service they will try to make a deal with u. Complain about how gas doesn't work and poweb button. Tell them u need it now they will ship it to u with overnight shipping with no charge.
Sent from my SGH-T959 using XDA App
eunkipark92 said:
Wrong most of the stores refuse to give exchange unless ur lucky.
Call t-mobile and click cancel service they will try to make a deal with u. Complain about how gas doesn't work and poweb button. Tell them u need it now they will ship it to u with overnight shipping with no charge.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Hmm I will try this, from what you're stating... it worked for you haha
Call T-Mo, I had to get a replacement for a MyTouch Slide, and by the time I got the text saying the phone has shipped I already had it in my hand, i think it took all of two days and they had told me as much as a week. They did offer overnight for I think 20, but maybe if you complain they may waive that.
Well I just tried to get it replaced with only the GPS issue.... No luck . I will try stating the power button doesn't work all the time or something. If anyone has any ideas... that would great too !
If you lie, and they receive your phone you will get charged.
Update your phone and stop it in middle of update !
That's if the GPS and Power button issue don't work. But yeah, definitely go with T-mobile instead of Samsung directly.
Dark619Cloud said:
If you lie, and they receive your phone you will get charged.
Update your phone and stop it in middle of update !
That's if the GPS and Power button issue don't work. But yeah, definitely go with T-mobile instead of Samsung directly.
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Click to collapse
Its not a lie when you can make it happen!
That's the spirit! lol
ideas.............
It's too new for there to be refurbished devices in stock. So new, in fact, that a customer with an online ordered phone who came into our store last week was told that in order to get a warranty-provided phone, they'd have to place a $650 hold on a credit card till they received the defective phone.
lJesseCusterl said:
It's too new for there to be refurbished devices in stock. So new, in fact, that a customer with an online ordered phone who came into our store last week was told that in order to get a warranty-provided phone, they'd have to place a $650 hold on a credit card till they received the defective phone.
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Click to collapse
that makes sense yes, I remember I saw a refurbished one on ebay but I guess that must have been the int'l one lol. I see you work at att, is there any code, key combination which tells you how long the note has been used for or nah?
None that I'm aware of.
Underground_XI said:
that makes sense yes, I remember I saw a refurbished one on ebay but I guess that must have been the int'l one lol. I see you work at att, is there any code, key combination which tells you how long the note has been used for or nah?
Click to expand...
Click to collapse
Why are you so worried? Is your phone defective or something?
Sent from my SGH-I997 using xda premium
what are you talking about ? refurb ? it is too new to have refurb!!
Underground_XI said:
ideas.............
Click to expand...
Click to collapse
Pretty sure there's a dial code that can. Tell you total run times ob Thebes the phone.
Sent from my SAMSUNG-SGH-I727 using xda premium
welchertc said:
Why are you so worried? Is your phone defective or something?
Sent from my SGH-I997 using xda premium
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Click to collapse
the phone is alright, I just like knowing "secret" codes phones might have lol
Since June first sprint old retentions # isn't working..does anyone know how to get a hold of them anymore..I hate dealing with the regular reps
firmbiz94 said:
Since June first sprint old retentions # isn't working..does anyone know how to get a hold of them anymore..I hate dealing with the regular reps
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Click to collapse
877-755-4886
I know that used to be their number, I don't know if it's changed. You could also try sending an email to [email protected]
You can asks the reps to transfer you to that dept too. They never made it hard or asked why.
Sent from my EVO using xda premium
I actually got to them through regular customer service and got a retentions specialist to call me back
Sent from my EVO using Tapatalk 2
Just tell the rep you got disconnected with a retention rep and need to get transfered asap
Sent from my EVO using Tapatalk 2
Ask for account services and say you have called about the issue before.
Sent via XDA Premium
You might give the reg reps a try too...you wouldn't believe how much they have changed things over the past months
firmbiz94 said:
Since June first sprint old retentions # isn't working..does anyone know how to get a hold of them anymore..I hate dealing with the regular reps
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Click to collapse
You're the reason why they changed the number in the first place.
Like the others said you can just ask the rep that answers the phone.
Sent from my EVO using xda premium
rkjg24 said:
You're the reason why they changed the number in the first place.
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Click to collapse
How would you know enough to make a statement like that ? who are you the sprint defender? I asked the question bc I was placed on hold yesterday 2 times where I waited 30 minutes each time.b4 I realized they werent coming back...Your the reason this forum sucks..I get a bunch of.helpful responses and one asshole..pat yourself on the back big man..
firmbiz94 said:
How would you know enough to make a statement like that ? who are you the sprint defender? I asked the question bc I was placed on hold yesterday 2 times where I waited 30 minutes each time.b4 I realized they werent coming back...Your the reason this forum sucks..I get a bunch of.helpful responses and one asshole..pat yourself on the back big man..
Click to expand...
Click to collapse
There's always 1 in every group.
I usually try the regular CS first (*2) but sometimes I just can't take listening to the canned scripts they're required to read from and/or dealing with someone for whom English is a 3rd or 4th language, it just gets very frustrating. Virtually all issues I can fix or find the answer to myself so by the time I call I have a very specific issue that the regular CS would end up escalating anyways, I'm just saving my self time and aggravation. Long story short, I feel your pain.
Exactly ..retentions is what the normal cs should be..the lady couldn't even find the charge I was talking about while I was looking right at it on my bill..I loved the old retentions #..I didn't abuse it but rather they always handled my issues quickly and efficiently
I don't have anything against anyone but the language barrier between the cs rep and the caller can be excessively bad sometimes. No offense but ill call and hang up if I get someone I cannot understand. It has cone to the point where I do call the retention people.
`Ghost` said:
I don't have anything against anyone but the language barrier between the cs rep and the caller can be excessively bad sometimes. No offense but ill call and hang up if I get someone I cannot understand. It has cone to the point where I do call the retention people.
Click to expand...
Click to collapse
I know the feeling. Trying to listen to someone I cant understand is so frustrating. I usually hang up too if I cant understand them. Im all for equal employment but when your job is to communicate with people over the phone you would think they would atleast make sure they can speak clear english before extending the job offer....
This is the department and number which resolved my credits and other issues a few days ago:
Good luck
Sprint Executive & Regulatory Services Department toll-free at 1-866-727-0665
Sent from my htc_jewel using xda app-developers app
firmbiz94 said:
How would you know enough to make a statement like that ? who are you the sprint defender? I asked the question bc I was placed on hold yesterday 2 times where I waited 30 minutes each time.b4 I realized they werent coming back...Your the reason this forum sucks..I get a bunch of.helpful responses and one asshole..pat yourself on the back big man..
Click to expand...
Click to collapse
I think he was just being sarcastic, mellow out some...
Sent from my ClassicJewel
Leoisright said:
I think he was just being sarcastic, mellow out some...
Sent from my ClassicJewel
Click to expand...
Click to collapse
usually a sarcastic post is followed by a lol or some other sign ..
waterbound said:
This is the department and number which resolved my credits and other issues a few days ago:
Good luck
Sprint Executive & Regulatory Services Department toll-free at 1-866-727-0665
Sent from my htc_jewel using xda app-developers app
Click to expand...
Click to collapse
Thanks ill give that one a shot
Not a problem, and good luck!
Sent from my htc_jewel using xda app-developers app
waterbound said:
This is the department and number which resolved my credits and other issues a few days ago:
Good luck
Sprint Executive & Regulatory Services Department toll-free at 1-866-727-0665
Sent from my htc_jewel using xda app-developers app
Click to expand...
Click to collapse
called, said i had been talking to retentions and was disconnected. 2 minutes later, retentions answers. I explain that i want to stay with sprint, but my employer is offering me a new phone for free if i switch, anything they can do to help offset the cost of a new evo lte. takes a minute, he offers me $100 credit, I ask for more, he offers me an extra $21.xx (19.99+tax), i ask to waive activation on all lines, he agrees.
10 minutes total
My wife and I went into the ATT store in our neighborhood Saturday for her to pick between a SGS4 and a One, and see if we could get her an early upgrade. She's not due for an early upgrade until July and her Samsung Infuse is not performing well anymore and we wanted to take advantage of their trade-in offer. After waiting for about half an hour and haggling with a sales associate and the manager, the were not convinced and we left empty handed. A co-worker put me up to calling customer service and after explaining the situation and our in-store experience and a brief hold, the rep came back with some awesome news! She was approved to not only let my wife have the early upgrade, but a FREE upgrade to the black 64GB! And just to sweeten the deal, she threw in free overnight shipping!!! We're expecting it to arrive tomorrow. I think i'll keep the black one and let her have my silver 64GB.
All of those TMOUS and VZ subscribers who say ATT has terrible customer service have no idea. I have been with ATT since 2006 and have never needed to call customer service. This is not bad for a first experience!
West exactly did you tell the rep?
Sent from my HTC One X using xda app-developers app
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
ameza001 said:
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
Click to expand...
Click to collapse
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
I came from an Infuse as well. I wish Scott would come over here. I miss my BeanStalk. BTW I came up with the logo for that. Lol.
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
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Click to collapse
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
nthknd said:
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
thinkhope said:
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I simple told the Rep that I need my upgrade 2 months early because my current phone wasn't working for me anymore. she understood my problem and said retention department could help me. Five mins later she came back and said since I was nice and in good standing that she could approve my upgrade and wave my upgrade fee. I need a larger screen due to losing most of my eye sight in an accident she said the only draw back was I'd have to pay for whatever phone I wanted right then . So I told thanks and then spoke with her supervisor letting him know how great she was. Being very decent is the key even if you need to speak to a supervisor ask nicely and erasure the Rep that you understand that she help as much as they could. So I paid for my phone and they shipped it out ocernight. Be patient be pleasant they get ****tiy people calling all the time so it helps to be nice.
Sent from my LG-E980 using xda premium
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
Co-worker got a similar deal. His problem was that the online system would cancel his order immediately after completing it. It happened twice. He called not to complain, but simply to order the phone and got it free with free overnight shipping. His account was eligible for an upgrade, though.
The store manager has the power to give u an early upgrade within 30 days of the eligible date. Its funny BC some managers will say well it has to be in the same calendar month or ah it's gotta be within 14 days. U got lucky!
Sent from my SAMSUNG-SGH-I337 using xda premium