Well I woke up this morning and had a few texts and I replied well my replies were coming 2 hrs before the original msg was recieved and it showed up before the recieved one. Then it sent me 2 hrs back in Pacific time which I live in Iowa and my phone says im in Seattle. The weather lockscreen, maps, weatherbug widget all say Im in Seattle. Then I did a factory reset it took me to my right location for about a hr then right back to Seattle. So I took it to a local store and they swapped me out for a brand new one. Everything was fine until I downloaded the HTC update and now Im back in Seattle again, time is 2 hrs behind to obviously, and now I cant get the phone icon for the lockscreen its not even in the list. And it was working before I did that update but afterwards nope, and as far as I knew that update was to fix the phone icon problem like the 3rd day it was out. This is my 3rd phone and pretty tired of the problems. I love the phone but with these problems idk. Anybody have any ideas?
Eric1985 said:
Well I woke up this morning and had a few texts and I replied well my replies were coming 2 hrs before the original msg was recieved and it showed up before the recieved one. Then it sent me 2 hrs back in Pacific time which I live in Iowa and my phone says im in Seattle. The weather lockscreen, maps, weatherbug widget all say Im in Seattle. Then I did a factory reset it took me to my right location for about a hr then right back to Seattle. So I took it to a local store and they swapped me out for a brand new one. Everything was fine until I downloaded the HTC update and now Im back in Seattle again, time is 2 hrs behind to obviously, and now I cant get the phone icon for the lockscreen its not even in the list. And it was working before I did that update but afterwards nope, and as far as I knew that update was to fix the phone icon problem like the 3rd day it was out. This is my 3rd phone and pretty tired of the problems. I love the phone but with these problems idk. Anybody have any ideas?
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Update your Profile in Settings > Software Updates > Update Profile > restart
Eric1985 said:
Well I woke up this morning and had a few texts and I replied well my replies were coming 2 hrs before the original msg was recieved and it showed up before the recieved one. Then it sent me 2 hrs back in Pacific time which I live in Iowa and my phone says im in Seattle. The weather lockscreen, maps, weatherbug widget all say Im in Seattle. Then I did a factory reset it took me to my right location for about a hr then right back to Seattle. So I took it to a local store and they swapped me out for a brand new one. Everything was fine until I downloaded the HTC update and now Im back in Seattle again, time is 2 hrs behind to obviously, and now I cant get the phone icon for the lockscreen its not even in the list. And it was working before I did that update but afterwards nope, and as far as I knew that update was to fix the phone icon problem like the 3rd day it was out. This is my 3rd phone and pretty tired of the problems. I love the phone but with these problems idk. Anybody have any ideas?
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Hey man. I understand your frustrations. Sometimes the little quirks and bugs that come during the early life / launch time of a device can be irritating. I wouldn't say that the location problem is actually with the phone, but rather with Sprint's network. I've had that happen on my Evo 4g, my roomate has had it happen on his Shift, and my girl has also had it happen to her Evo. I really don't think it's specific to the phone, hence the reason you had it happen on the previous and current phone. I never took any OTA updates, so never had the phone icon problem. From what I remember reading back when the phone launched, a factory reset was supposed to take care of it.
In the meantime, I would go to menu>settings>date & time, then uncheck 'automatic'. Then manually enter the date, time zone, and set the time. Leave it like that for a day or so, and then set it back to automatic. That's what I've done each time I had the problem in the past, and that always took care of it. I'm not sure what causes it, but it's not phone specific.
I would just stick it out and try your best to deal with the minor things for now. We are very close to getting S-off, at which time the devs of xda can iron out the quirky bugs that HTC left in the stock ROM. Also, HTC is usually pretty good with releasing OTA updates for bug fixes. Once we have full root with recovery, all we'll have to do is wait for a dev to go through the OTA and package it up in a safe to flash zip, and not worry about losing root while staying up to date. Keep your 3d man.
Thanks, ya I did the profile update then restart, when it started back up my weather lockscreen had the right location but weatherbug, maps, were still Seattle. I hit the power button then woke it right back up and the lockscreen says I'm right back in Seattle. Within a min it switched on me. It just seems weird to me my 2nd one I had it for like 3 weeks and no problems till this morning then the brand new replacement does the same thing within 3 hrs. Maybe I will just factory reset again then DON'T install the firmware update
Sent from my PG86100 using XDA App
If I have wireless location on with wifi, my location will almost always be way wrong too. It would be nice if there was a setting that would prevent it from using wifi to determine location. If i'm connected to my home wifi connection and I turn on wireless location, it'll put me in San Diego (1500 miles from where I live), and my time will go back 2 hours. If I turn wifi off, it will put me within a mile or two of where I live.
ydoucare said:
If I have wireless location on with wifi, my location will almost always be way wrong too. It would be nice if there was a setting that would prevent it from using wifi to determine location. If i'm connected to my home wifi connection and I turn on wireless location, it'll put me in San Diego (1500 miles from where I live), and my time will go back 2 hours. If I turn wifi off, it will put me within a mile or two of where I live.
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Ya see its weird I have ALWAYS used wifi at home I never turn it off unless obviously I leave the house then I dont even turn my mobile network on unless I need the net for something. Ive had the Hero, Epic, Evo, Nexus S, Optimus for a few weeks, BB, all just wifi at home its faster and saves battery and have never had this problem until the last 18 hrs and its 2 phones in 1 day
Related
Well long story short, 12 hrs after I bought the phone on release day (next morning) the phone would not receive internet connections from the carrier or pick up a gps signal. After being at the VZW store for em to diagnose for an hour they couldn't find a fix, but I couldn't return it then cuz I didn't have my receipt and box with me.
The next morning it was magically fixed, much to my surprise, and I didn't know what the problem was in the first place. Idk if it went on a new firmware or something overnight since I left it on WiFi, but I'm just afraid of it happening again after my return period is over. Anyone heard of this? Should I go get it exchanged? I would-be going tmrw so I would like some help deciding.
Sent from my ADR6400L using XDA App
Several of us have reported intermittent total loss of signal on 4G that leads to total loss of data, so I suspect network issues VZW didn't catch before the major roll-out (I hope anyways, rather than bad phone designs).
Your loss of GPS issue shouldn't be network related, but did you try one of the GPS Status apps to check satellite locks and all that, or were you just on VZW as your location provider in the setup?
No actually there's no 4g in my area, NE PA so that's not the issue. It happened as soon as I drove to school which is 30 mins from my town. It never worked after that till the day after when I see it working. No i didn't use apps for the gps since I was trying to get 3g working again as it was my main priority. the VZW guy flashed it twice to see if it worked and nothing, so that's why I'm freaked out. BTW I could call, txt and WiFi normally but I could not receive gps or 3g data, the up/down 3g icon would only flash up never down.
Sent from my ADR6400L using XDA App
Joanni said:
Idk if it went on a new firmware or something overnight since I left it on WiFi, but I'm just afraid of it happening again after my return period is over. Anyone heard of this? Should I go get it exchanged? I would-be going tmrw so I would like some help deciding.
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Click to collapse
OTA software updates require you to confirm that you want to install so unless you did that, that can't be it.
There's probably no harm in getting it replaced now other than it being a minor inconvenience, but keep in mind that you still have a year warranty on the phone. If it's having a problem maintaining a data connection they would have to replace your phone (though it might be a refurb).
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
06stang said:
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
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Click to collapse
what's goin on stang?
glad to see some familar faces
Sucks your Rezound is acting goofy,
I would swap it out for a new one!
Being all nice all of a sudden? Thought you were super mad :'''(
06stang said:
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
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Click to collapse
The bars don't indicate 4g, just cellular signal. There are also reports of time zone shifting of those close to time zone lines. Shouldn't hang on 4g but you may have low 4g signal in your area. I would go to store and see if floor model act similarly.
Sent from my ADR6425LVW using XDA App
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
surfer123 said:
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
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Nah, sounds like you have a lemon. I've been on GPS non-stop since I got here to San Diego, and it works perfectly every time. The wifi is also rock solid in my hotel.
Have you tried a factory reset to see if changes anything?
05GT said:
Nah, sounds like you have a lemon. I've been on GPS non-stop since I got here to San Diego, and it works perfectly every time. The wifi is also rock solid in my hotel.
Have you tried a factory reset to see if changes anything?
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yeah I did a reset.
I did some research and it seems the GPS issue could be related to my router and google thinking the MAC is in a different location. When the phone is off wifi, the GPS seems to work fine.
I am not sure what is up with the wifi though.
I've had mine since Friday with none of those issues..good luck..just take it back and swap it for a new one .
surfer123 said:
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
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Click to collapse
No issues at all. Been flawless....
I have noticed everything is improved over the One X. Voice quality, speed, etc. I can tell project butter is in play as I have a Galaxy Nexus (gsm) and notice similarities.
Wifi can be a router setting issue. The local thing I did notice with some older HTC devices. Make sure you have all the GPS setting turned on and restart the phone outside. If it keeps doing this I would simply exchange.
Problem here too
My husband and I got two HTC One X+'s last Saturday. - Same problem. With certain location settings, we are sent to Chantilly, VA (to an AT&T store location, I believe). We live 450 miles away in NC.
One scenario: If we uncheck the 3rd Location option in settings (google search..) and keep the first two checked. If we leave the phone sitting for a little while, google maps will come up at our location, then it swings up to Chantilly, VA and stays there for 3-5 seconds, and then swings back down to us in NC.
If we also check the 3rd Location option in settings, it will stay in Virginia.
On Tuesday, I called HTC Support 4 times, trying to figure this out. I've done a factory reset.
Since it looks like it's going to an AT&T center, we've wondered if the phones were sitting there for a while, generating entries in the Google database? Any possibility that the phone also has some sort of internal database?
I'll probably call HTC again tomorrow and I'm at the point where I can have this escalated to a developer. Depending on the answers, I may go to the AT&T store, -- have them open another phone (if they have some in stock) and see how Maps behaves out of the box.
vickilh2 said:
My husband and I got two HTC One X+'s last Saturday. - Same problem. With certain location settings, we are sent to Chantilly, VA (to an AT&T store location, I believe). We live 450 miles away in NC.
One scenario: If we uncheck the 3rd Location option in settings (google search..) and keep the first two checked. If we leave the phone sitting for a little while, google maps will come up at our location, then it swings up to Chantilly, VA and stays there for 3-5 seconds, and then swings back down to us in NC.
If we also check the 3rd Location option in settings, it will stay in Virginia.
On Tuesday, I called HTC Support 4 times, trying to figure this out. I've done a factory reset.
Since it looks like it's going to an AT&T center, we've wondered if the phones were sitting there for a while, generating entries in the Google database? Any possibility that the phone also has some sort of internal database?
I'll probably call HTC again tomorrow and I'm at the point where I can have this escalated to a developer. Depending on the answers, I may go to the AT&T store, -- have them open another phone (if they have some in stock) and see how Maps behaves out of the box.
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Click to collapse
UPDATE: We made a trip yesterday, 1.5 hours away. The GPS and cell location services worked fine! It was not until we got within range of our cell phone tower, just up the street from us, or within range of our wireless, that the phone thought it was back in Chantilly, VA. Turning GPS on fixed this.
I don't think there's anything wrong with our router or cell tower -- my old Galaxy phone has no trouble at all with location. Ditto for my Nexus 7 tablet.
We've left GPS on, and it's looking like the phone is slowly learning that our router and cell phone tower are not located at the AT&T store in Chantilly. It definitely looks like traveling around with the phone helped to give it more info about where we are.
It seems like maybe the original image put on the phone inadvertently had location info? Or there's some sort of internal database with location info that doesn't get wiped when you do a factory reset? HTC is going to be running into some problems with this -- I can't believe that we have the only phones with this problem to overcome.
Does anyone know more about how location services are handled?
vickilh2 said:
UPDATE: We made a trip yesterday, 1.5 hours away. The GPS and cell location services worked fine! It was not until we got within range of our cell phone tower, just up the street from us, or within range of our wireless, that the phone thought it was back in Chantilly, VA. Turning GPS on fixed this.
I don't think there's anything wrong with our router or cell tower -- my old Galaxy phone has no trouble at all with location. Ditto for my Nexus 7 tablet.
We've left GPS on, and it's looking like the phone is slowly learning that our router and cell phone tower are not located at the AT&T store in Chantilly. It definitely looks like traveling around with the phone helped to give it more info about where we are.
It seems like maybe the original image put on the phone inadvertently had location info? Or there's some sort of internal database with location info that doesn't get wiped when you do a factory reset? HTC is going to be running into some problems with this -- I can't believe that we have the only phones with this problem to overcome.
Does anyone know more about how location services are handled?
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Click to collapse
Location is once again stuck in VA. Spoke to HTC earlier today, terrible support person, trying again.
Called HTC support again last night. The person said that this was a known issue and a fix will be getting sent out at some point. - Though there is a possibility that she was just trying to get rid of me. Whatever I asked, she just said yes.
I'd love to hear from other folks who feel that the HOX+ is working flawlessly for them. No problems at all? Thanks!
vickilh2 said:
Called HTC support again last night. The person said that this was a known issue and a fix will be getting sent out at some point. - Though there is a possibility that she was just trying to get rid of me. Whatever I asked, she just said yes.
I'd love to hear from other folks who feel that the HOX+ is working flawlessly for them. No problems at all? Thanks!
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Click to collapse
Whenever I am on LTE, the GPS works flawlessly. I determined I only have problems on wifi networks.
most android GPS has some dependencies on the interwebs. Time to acquire fix depends quite a bit on having the right time (meaning NTP). So if you just walked into a starbucks and picked up wifi but havent completed negotiating yet, GPS may be making an NTP query that will stall. That sort of thing. There are quite a few silly little situations that can make for long fix times.
For what it's worth, the HOX+ has pretty fantastic GPS on the whole. I threw on GPS for giggles, and got a fix in 4 seconds as measured by the app ("GPS Status on the market has a "time to fix" option). Initial error was 10m and quickly went down to 5m or so. I'm on the bottom story of a 2 story house with an attic, and not near a window. Compared to my old HTC Inspire (American Desire HD), it's fairly insane. This is through 100 year old wood and nails with zero line of sight to the sky, and a neighbor living above me. So if your GPS is skipping around in standard car/travel GPS situations, there may be another issue.
Here's the brief version. Got my one x+ about 6wks ago. Yesterday, the screen decided it wasn't liking me and after trying everything and then some, it was honestly fried. You could push the power button, nothing. Toast. No idea why. Went into DSC. Which this is where it gets screwy and I'm wondering if this is what's causing the issue. I got a swap, after a short 90mn wait. I went to sign into my google account OTA, and it wouldn't let me. Had to be wifi. Did it over wifi since it was past closing and I had yet another hour drive home. As I went to leave, I noticed my data wasn't working, nor was my bluetooth. Ran next to the retail store next door and told the guy what was wrong. He went into my APN settings, and NONE of what you'd nomrally see in the field boxes, wasnt in there, had to do a master reset on a brand new never used phone and that seemed to help.....so I thought.. It's in there now, thanks to this site and the store tech. Anyway, today, 98% of the time, have 4G LTE in my home, it doesn't matter where in my house, it's always covered with 4G... Not today. It's been on EDGE almost all day long, and when I try to go into the settings and such, some of the options I've seen on other posts on here, aren't even in mine. ATT had me do a software update just this evening, and it hasn't switched back to 4G since. I'm currrently running 4.1 and pending where my phone is sitting, (which has NEVER been an issue before) I'll see it quickly switch to 4G, and then back to edge. Never more than 10 seconds. Is there a way to force it back to 4G? I have wifi but omg, it's still so slow! And delays my texts a tad too. SO ANNOYING!
Hello,
My problem is that when I am using GPS navigation on my phone, whether on Waze app, or google maps.
For example real time could be 1:00pm, and while driving the gps screen would turn to night mode and the time on my phone would be some time at night.
I took some screen shots today, I uploaded them to my google drive because I dont know how to shrink them to post them here.
first one is using Waze app
, real true time on phone is 8:50AM, if you look at the arrival time on the bottom it says 4:09PM in 20 minutes.
Second one is using google maps, true time is 2:24pm, but the screen is on night mode.
These screen shots were taken before the time on the phone also changed to some time at night.
I hope my links work.
Could this be because of an issue with the GPS?
Anyone else experienced this?
I have seen numerous examples of the time being wrong in my g3. In each case, it is set to network-sourced time zone and time. The time zone will display correctly, but the time will be in the future by several hours.
When this happens, I normally disable network time, set the time manually.
Both mine and my wife's g3 have been doing this daily for the last week in the greater-Seattle area. Toggling airplane mode fixes it temporarily. Very annoying but will have to turn off the network time I guess.
Sent from my VS985 4G using Tapatalk
I'm in Seattle, too. Maybe it's a local problem?
Seattle user here too. I live in Lake Stevens and its usually fine until I pass lake Washington. Once in Seattle proper I'm pretty much screwed with bad time till I clear the area and bounce the radio. Very frustrating as it jacks up my SMS message order.
Sounds like we should give em a ring to see what's up. The next question is whether its happening to all devices.
kornesque said:
Seattle user here too. I live in Lake Stevens and its usually fine until I pass lake Washington. Once in Seattle proper I'm pretty much screwed with bad time till I clear the area and bounce the radio. Very frustrating as it jacks up my SMS message order.
Sounds like we should give em a ring to see what's up. The next question is whether its happening to all devices.
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golden422 said:
I'm in Seattle, too. Maybe it's a local problem?
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meekell said:
Both mine and my wife's g3 have been doing this daily for the last week in the greater-Seattle area. Toggling airplane mode fixes it temporarily. Very annoying but will have to turn off the network time I guess.
Sent from my VS985 4G using Tapatalk
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This might help you guys, I'm in LA and both my friend's and my G3 works fine when using GPS. Nothing weird to report, seems like a problem with the Seattle towers. Keep us updated.
Yeah it happened twice to me, the first time I noticed I was going downtown from the north, and I noticed that it happened when I passed around the UW area. The second time I used GPS this time I was going north from the south and it got messed up when I was driving by Boeing field.
That was last week, today I tried it again and it was all good, but this time I am running the jasmine ROM, this is weird.
Time on this phone messed up. As I switch time zones it freaks out and I have to bounce the radios.
Seattle here as well: This has been driving me insane and even caused my alarm to not go off. LG said I needed to ship it back to them because it may be a hardware issue, leaving me phone-less for 2 weeks.
Not only does it screw up my time, but whenever I set time to manual, it does not save that setting and eventually switching back to network time.
Does anyone have a solution?!
Seattle!
Commuting from Burien to Downtown Seattle here. My husband and I have been experiencing time zone change daily for weeks since we got the phones. Mine jumps ahead exactly 7 hours when I go to work, resets itself eventually or I reset it manually, then 7 hours again when I come home. I can't rely on my phone as a clock/alarm/scheduler anymore which is one of the main things most people use their phones for! My SMS texts are also getting mixed up because the time stamp changes and the messages show up out of order. The really annoying thing is that even when I reset it manually and uncheck the automatic detection settings it just undoes my choices and rechecks the boxes. This is not something that is just a minor annoyance, this is a serious issue that needs to be addressed. This is the first thread I've found with anyone describing exactly my problem and it makes a strong case for it being Seattle specific. How can we move forward with this information?
I'm having the same problem in Indianapolis. My gf has had the problem for a month or so, but mine was fine. I updated to the new firmware, and I suddenly started having the same problem. Mine is rooted, hers is not. It does seem to be tower specific because as I drove around town this morning, my time changed 4 times.
With any luck, I may have gotten VZW's attention via twitter. If others could tweet to @VZWSupport it might help confirm the problem.