Ok so I tried to purchase the new Reckless Getaway game, but the card I tried to use was an old one and has since been renewed, I just havn't updated the card details, so when I click buy it came up with payment declined, so I backed out and try to use my other card connected to the account, but it says that I have already purchased this game, but obviously it wont download, and doesnt give me another option to buy again, is there anyway around this??/
I have also tried on my laptop on the android web page to buy again but it still says it's already purchased, but in the purchased history it says
Payment declined - Order cancelled
Have you tried logging into Google Checkout to see if it gives you more options through the web interface?
Also, after a few days Google cancels orders for good and you might be able to try again.
Related
I have a question about paid apps. I bought NFS Shift a while back when it was on sale for 99 cents. I have noticed that there has been updates available for quite some time now (I first saw the available updates in AppBrain), but every time I try and update through AppBrain it says that it can't be found. If I search for NFS on the market, it shows up as if I have never paid for it.
If I log in to my market account online it does show up as me having paid for it, but it does not show up in my download list on my phone. I am sure it has something to do with my doing factory resets, flashing ROMs, etc, but is there an easy way to fix it? If I were to uninstall it, if I log in to my market account online, will it let me reinstall it from there (assuming it would still show up there)?
I don't want to uninstall it and then find out that I get screwed, especially since the price is $4.99 again. I have been reading a lot of horror stories with EA lately too (many people are getting charged twice, etc).
Anyone else seen this issue?
Just a thought-If you want to test if it will try to charge you, why not just remove your credit card from your google account and try to purchase it. If it says you already own it, then you should be able to download it again. If it tries to charge you again (darn you EA) then the transaction will simply fail b/c it has no credit card.
So since yesterday I haven't been able to buy anything from the market. I have tried everything to include removing my google account from my TP and reinputting it. I also tried both the website and from the device. I always get a wierd error. Then in google wallet it shows this:
Polarbit is responsible for charging and shipping your order. Have questions? Contact XXXX.
Jan 6
You placed an order with XXXXX on Jan 6. Google Checkout sent a copy of this receipt to [email protected]
It just sits there. The transactions are also showing on my CC. I have tried three CCs... so I think something is jacked with my wallet account. Does anyone know a fix?
I have the same problem. Carrier billing and billing to a CC are failing, and I'm unable to purchase any applications. I've got five apps that are stuck, and the charges for the ones I tried to bill to a CC are showing on my card. T-Mobile is no help, they've basically told me that it's not their problem. Have you been able to figure out a solution? This is driving me nuts!
bittercold said:
So since yesterday I haven't been able to buy anything from the market. I have tried everything to include removing my google account from my TP and reinputting it. I also tried both the website and from the device. I always get a wierd error. Then in google wallet it shows this:
Polarbit is responsible for charging and shipping your order. Have questions? Contact XXXX.
Jan 6
You placed an order with XXXXX on Jan 6. Google Checkout sent a copy of this receipt to [email protected]
It just sits there. The transactions are also showing on my CC. I have tried three CCs... so I think something is jacked with my wallet account. Does anyone know a fix?
Click to expand...
Click to collapse
Have you tried wiping market data under settings -> applications
Sent from my CM7 Atrix 4G
I was able to get this resolved by calling Google direct, it turns out that Google has a customer support number for the android market now.
http://support.google.com/androidmarket/bin/request.py?hl=en
I called them and they "escalated it to a specialist," I figured that they were just giving me the brush off, but lo and behold, a couple hours later, the downloads all started.
Hi,
I've just got hold of a Transformer Prime and am loving it, but I have one issue so far. I'm unable to see any Paid Apps in the market, just the free ones. I have an Android phone and am using the same google account on both. The phone works fine and I've made a few purchases from it historically without any problem. Indeed when I setup the Prime it installed some of my previously purchased apps onto itself. I've seen some discussion on using Market Enabler, but also seen that doesn't work properly on ICS. I'm just confused as to why it would be OK from the phone and not the Prime. I've performed factory resets, not provided my google account details on setup and directly into the market, but nothing works.
I'm based in the Channel Islands which may be part of the issue with regards to locallity and Market availability. But on all my previous Android phones it's been OK.
Any advice welcomed.
MPLEP
"the item you were attempting to purchace could not be found"
Same here. I live in Guam, USA and have the same problem. My prime is now on .14, unlocked, and rooted. Im gonna try some of the other market enabler apps and see if that works.
FIXED
I rooted using vipermod, installed marketaccess using a UK provider code, cleared android market data and its fine now.
But can you actually buy?
Yes you can see paid apps via root->marketaccess->clear market data, but can you actually buy them? I keep getting "The item you were attempting to purchase could not be found" when I try to buy any app.
Apparently it has something to do with the Market version?
Anyone?
Yes, I actually noticed that problem when I went to purchase something lol. A workaround is to purchase the item on my Android phone, then it's available to download on the Prime as the Market knows I've already purchased it. Annoying, but it's a workaround. I will hit problems when I want an application for the Prime that's not compatible on the phone though.
I don't know where the problem is, I looked into VPN solutions but it's all a load of hassle really. I've contacted Google about the problem but heard nothing yet.
Exactly the problem...
...trying to buy the two Tegra3-optimized games that can't be bought on the phone.
It's so freaking difficult being a law-abiding citizen these days. I am just a few clicks away from getting warez and start playing already!
I got it working!!!
Now I don't have the exact steps to get it working, because I only just noticed that on the web version of Market my Prime is now displayed with the faked carrier in front of its name. And then I was able to purchase the paid games I wanted on the web and have them OTA'ed to my Prime. Then I went to check the Market app on my prime, and I no longer get the "could not be found" error! So I went and bought something from my Prime and it also worked!
My *unproven* theory is that by setting the faked carrier and trying various things with it (downloading free apps from Market on the Prime) and leaving it on for a day or so, somehow the Market central database (or something) started to recognize my Prime as from the faked carrier. Then everything worked.
Or perhaps I did something *specific* that caused the Market central database (or something) to recognize my faked carrier. I was playing around with all the Setting/Location settings just a few minutes ago. Dunno if they did anything.
Note also that to make the purchase successful I had my credit card address in Google Wallet changed to an address matching the country of the faked carrier.
So I just spent about the last hour trying to get funds to add to my prepaid Google card and found some quirks that may help others avoid some frustration.
EDIT: THIS INFORMATION MAY BE WRONG!!! It's been mentioned that once the Google Wallet sees the tampered bootloader, we may have problems using Google Wallet.
I also went ahead and already rooted my phone today so that might have been the reason for the problems.
1. There was an update for Google Wallet pending. Before I did that, I couldn't even get my Google prepaid card to activate(and give me $10 bucks)
2. It appears as if you have root on your phone, you will need to grant root permissions to Google Wallet.
3. "Unfortunately Google Wallet Has Stopped Working" - I got this message a lot. I think it may be another issue with root. In order to get around it, I put in all of my card information and then made sure to UNCHECK "Remember this card for future top ups" My thought process behind this is maybe Google wants to make sure that your card information doesn't get stored on a phone that has root access(where the information can be accessed later)
Other thoughts:
I used a Mastercard debit card for my adding of funds even though they say debit cards won't work. I think as long as your debit card can be ran as credit, it will work fine for Google Wallet
spanky34 said:
So I just spent about the last hour trying to get funds to add to my prepaid Google card and found some quirks that may help others avoid some frustration.
EDIT: THIS INFORMATION MAY BE WRONG!!! It's been mentioned that once the Google Wallet sees the tampered bootloader, we may have problems using Google Wallet.
I also went ahead and already rooted my phone today so that might have been the reason for the problems.
1. There was an update for Google Wallet pending. Before I did that, I couldn't even get my Google prepaid card to activate(and give me $10 bucks)
2. It appears as if you have root on your phone, you will need to grant root permissions to Google Wallet.
3. "Unfortunately Google Wallet Has Stopped Working" - I got this message a lot. I think it may be another issue with root. In order to get around it, I put in all of my card information and then made sure to UNCHECK "Remember this card for future top ups" My thought process behind this is maybe Google wants to make sure that your card information doesn't get stored on a phone that has root access(where the information can be accessed later)
Other thoughts:
I used a Mastercard debit card for my adding of funds even though they say debit cards won't work. I think as long as your debit card can be ran as credit, it will work fine for Google Wallet
Click to expand...
Click to collapse
yeah I rooted and now google wallets very pissed at me haha oh well
Mine is still working. 4 hours afterwards.. Not sure why
Sent from my EVO using XDA
I haven't rooted but I can't get the prepaid card with the free $10 to add to my account.
TempeDuck said:
I haven't rooted but I can't get the prepaid card with the free $10 to add to my account.
Click to expand...
Click to collapse
it took forever when i did it, maybe a full 60-90 seconds IIRC
Does getting the unsupported device message mean it will work if it has root? When I grant root it still says my device is supported.
Sent from my EVO using Tapatalk 2
I rooted and then set up Wallet. IT asked for root permissions, I denied it. Everything worked fine after that. Admittedly I haven't tried actually using it to pay for something...
It's odd that my app appears to still be working even though I have given it root. Now to try and actually use it today.
So, I rooted using the method on the development page, opened google wallet, it asked for SU permission, I gave it. I was then able to create the prepaid card, it seems to be working now.
The app seems to be working whether you allow or deny SU permissions. Have not been able to test a purchase yet.
Something else to note... When I cleared SU permissions, Wallet cache and data to try it again by denying SU permissions my credit card info was not saved to the cloud and needed to be re-entered. However Citi bank apparently is having issues right now allowing a card to be authorized multiple times and it gets denied. Have been told a fix is being worked on to allow Wallet to be removed from the Citi account and should be ready by Tuesday.
unsupported device ?
Everything seemed to be working fine . Setup account got $10 credit now says unsupported device click to learn more and pretty much says because I gained root access its unsupported . I tried using voodoo ota app to temp unroot and still says same . Any solutions to fix other than running ruu to unroot ? Has anyone tried using to purchase something with the unsupported device and if so what were your results ?
Thanks
Edit : Just tried it out and works
I denied su and everything seems to be working fine for me. Like previously stated it did take about 45 to 60 seconds for the add but it went through fine.
FlaXB9R said:
Everything seemed to be working fine . Setup account got $10 credit now says unsupported device click to learn more and pretty much says because I gained root access its unsupported . I tried using voodoo ota app to temp unroot and still says same . Any solutions to fix other than running ruu to unroot ? Has anyone tried using to purchase something with the unsupported device and if so what were your results ?
Thanks
Edit : Just tried it out and works
Click to expand...
Click to collapse
So even though it says "Unsupported device" it still lets you buy stuff? Can you still add funds/cards as well?
Socrguru said:
So even though it says "Unsupported device" it still lets you buy stuff? Can you still add funds/cards as well?
Click to expand...
Click to collapse
I can't get sh*t to work, when I try to add a Google Card i get an error, I don't have a citi card so I cant add that.
For me this doesn't work, am I missing something?
I set up google wallet the day I got the phone, then I rooted it the following day. Tried using the prepaid $10 card at the gas station yesterday, and all I had to do was deny root access when it asked, and the transaction went through.
I haven't tried to add funds and I don't have citi bank so can't comment on that . I didn't set up my account till after root and I denied su . I got my $10 credit and IIRC it didn't say unsupported device till after I got the credit . Posted question right after then I went to 7-11 and used with no problem. It even said unsupported device when wallet opened for purchase. Tried yesterday at MC Donald and it didn't work but it didn't even read the nfc thinking it is because if the new otterbox defender series case though and I didn't want to pull phone out of case. I'll try to add funds and also use again and post my findings.
So does the wallet app need to be opened in order to use it?
I know it says that you just have to wake the device, but everytime I've tried it that way = no good. I'll have to find someplace when it's not busy so I can play around with it, hating trying when got multiple people in line behind me.
bernechad said:
So does the wallet app need to be opened in order to use it?
I know it says that you just have to wake the device, but everytime I've tried it that way = no good. I'll have to find someplace when it's not busy so I can play around with it, hating trying when got multiple people in line behind me.
Click to expand...
Click to collapse
u just need ur screen on, no need to load the app
I've had some trouble topping up the pre-paid card. When I enter my CC info the wallet app will force close when I submit the info. However if I uncheck the box that saves the CC info the transaction will go through. It's not a game breaker but it sure is annoying.
rpwhite3 said:
I can't get sh*t to work, when I try to add a Google Card i get an error, I don't have a citi card so I cant add that.
For me this doesn't work, am I missing something?
Click to expand...
Click to collapse
So I rooted my phone today to get wifi working, and then decided to try wallet again and it works fine. I allowed it to get root as well, didn't realize when it asked so ...
I now have 10 in credit, will try the payment tomorrow.
Crazy..
Also does wallet just stay running all the time in the tray? Does that affect bat life at all?
I'm really pissed, that with the latest play store, I have absolutely no way of looking at previous apps I have used for yrs.. I have looked all over the place, and can not find any sign of apps I used and have payed for, that still work... I do have some back up, but the idea of them basically telling me what I can and can not install from previous yrs is pure bulls**t. The idea of getting a iphone soon is getting better and better with each passing day.
What Google play store version are you on?
Whatever the newest one is....29.5.14-21
Is it the new Material You design? What country are you from?
In UK law, they are required to give you access to any digital content you have purchased so I doubt they would get rid of the library when they require it for compliance.
richhaynes said:
Is it the new Material You design? What country are you from?
In UK law, they are required to give you access to any digital content you have purchased so I doubt they would get rid of the library when they require it for compliance.
Click to expand...
Click to collapse
I'm USA.. I have noticed a lot of apps I have purchased no longer show up in play store purchase history.. What also sucks. I did a complete back up of all files and apps I wanted.. Quess what they are lost, can not figure that one out.. Not on google drive or samsung cloud.
doubledragon5 said:
I'm really pissed, that with the latest play store, I have absolutely no way of looking at previous apps I have used for yrs.. I have looked all over the place, and can not find any sign of apps I used and have payed for, that still work... I do have some back up, but the idea of them basically telling me what I can and can not install from previous yrs is pure bulls**t. The idea of getting a iphone soon is getting better and better with each passing day.
Click to expand...
Click to collapse
In play store press your profile picture next to the search bar.
Press library
My purchased apps appear in there, from years back. If yours don’t, are you sure you haven’t accidentally used a different Google account to previous phones?
If you're logged in in a browser with your Google account, you can see what you have paid for by simply going to
Sign in - Google Accounts
play.google.com
and instantly see your purchases. Looking at my (long) list, I have no idea whether it also holds apps that are no longer available.
And here appears to be the list of all apps you ever installed:
Sign in - Google Accounts
play.google.com
(XDA makes weird titles for the links, but you can look at the URL and see whether you feel they are legit (they are))
"The idea of getting a iphone soon is getting better and better with each passing day."
In the move from 32 bit to 64 bit about half of my purchased iOS apps went unusable on newer devices, and games like Monkey Island have just vanished from the iOS app store without any notice, or any evidence that you ever purchased it, so also without any possiblity for a refund. So I don't think Apple does this better than Google....
TonySpoons said:
In play store press your profile picture next to the search bar.
Press library
My purchased apps appear in there, from years back. If yours don’t, are you sure you haven’t accidentally used a different Google account to previous phones?
Click to expand...
Click to collapse
The issue with my missing purchase was resolved.. I'm not sure what the issue was.. After a couple of hrs, and my phone finishing up updates after Samsung installing my new mainboard all seem to appear.. I'm not crazy, but even when logged into my pc, none of my apps would appear.. I have been using the same google account for yrs.. I only have one. I do know this.. Some of my apps that are back, were not available to me 6 months ago.. Maybe this has happened to others, and complaints were sent to google.. And with newer updates these issue were resolved..