[Q] can't update - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

I can't get MTP back at all, I tried to do a factory reset and uninstall kies but nothing works.
Also tried using the "kies saver" from Samsung apps but it wouldn't work either.
All that happens is kies saying "can't convert to update mode".
Can someone please help me
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Related

[Q] VillianROM 1.1 Issues

Just flashed my phone with VillianROM.
1) Kies is now unable to pick up my phone. "Reconnect using Samsung Kies mode". I have never received that message before.
2) When booting up my phone, there is an exclamation mark which I have also never encountered before. The phone boots fine after that, but not sure if this may be related to Kies issue.
any insight will be appreciated!
I'm not running that ROM, but I assume he has debugging mode as default. Kies won't work in debugging mode. Also since you are running a custom ROM, Kies is now no good for updating.
The yellow warning at boot is telling you your kernel is unofficial and has started a flash counter.
Do a search. Lots of info.
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rufryder1 said:
Just flashed my phone with VillianROM.
1) Kies is now unable to pick up my phone. "Reconnect using Samsung Kies mode". I have never received that message before.
You have a non Samsung firmware .
jje
Click to expand...
Click to collapse

[Q] USB jig to still use samsung warranty?

Hi guys im only new here,
Im not sure if i posted this in the right section feel free to move it MODs
Anyway I think i may have bricked my galaxy s2, I get a message that says "Firmware upgrade encountere...." ,after i tried to flash a stock rom back onto the phone after using lite'ning rom for a while, the process failed about half way through, I was using Odin, i can no longer get into recovery mode or clockwork recovery....I can still however get into download mode but my pc wont recognise the device through odin.....
I think it may be bricked
If the phone is bricked could i get a usb jig and reset the binary count to "0" and bring it to my authorised samsung repair shop, would they know i have rooted the phone and would my warranty still be covered?
Thanks for any help guys, i loved this phone and now its useless..
This should go into Q&A.
What stock firmware did you flash exactly? Stock carrier?
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Hi I tried to flash an inscure.tar file, of a stock rom i found on a website i think it was KE7,.... sorry im a complete noob
No worries. That's why XDA is here for you to learn.
So you can get into download mode but Odin doesn't see your device. Seems like the Samsung drivers isn't installed on your computer. Try installing the device drivers manually. And see if Odin recognizes your device then.
EDIT: did you make sure kies wasn't running in the background when you're using ODIN?
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Ok thanks for the help, kies was not running tin the background anyway, can you tell me how to manually install the drivers if possible?
Where can i get a stock firmware for a sgs2 sgh-I777? i loaded ics 4.0.3 and now my speaker and mic dont work during calls. Anyone have and ideas on how to get back to gingerbread? i have search for it and everywhere says it has been removed.
Try uninstalling kies and install again. Once installed plug in your device and see if it downloads the drivers that way.
I'll try and look for the drivers while you do that.
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Spardicus05 said:
Where can i get a stock firmware for a sgs2 sgh-I777? i loaded ics 4.0.3 and now my speaker and mic dont work during calls. Anyone have and ideas on how to get back to gingerbread? i have search for it and everywhere says it has been removed.
Click to expand...
Click to collapse
You'll have better luck in the at&t gs2 forums. You won't find your file here. Sorry
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Ok i will try that and get back to you
Sounds like a soft brick. I had problems flashing once (work computer was playing up) and it was complaining about needing an emergency firmware recovery in kies but I just re-flashed the rom when I got home and it was all good.
Hopefully it's the same for you.
The thing is I cant reflash because odin wont recognise the device, and i cannot get into recovery mode for a manual flash either :/
android6391 said:
The thing is I cant reflash because odin wont recognise the device, and i cannot get into recovery mode for a manual flash either :/
Click to expand...
Click to collapse
Did you uninstall/reinstall kies?
Here are the the drivers for you to install
http://hotfile.com/dl/109276666/f22355e/SAMSUNG_USB.rar.html
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Im in the process of doing it now, my pc is unbaringly slow, will i try the kies installation first before i try install the drivers you gave me?
Okay i just reinstalled kies there and it did not work, kies did not recognise the device, and it showed the same error message on the screen, i am now downloading the drivers you gave to me, i will report back when i have tried that, thanks again
android6391 said:
Okay i just reinstalled kies there and it did not work, kies did not recognise the device, and it showed the same error message on the screen, i am now downloading the drivers you gave to me, i will report back when i have tried that, thanks again
Click to expand...
Click to collapse
Alright let me know
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Okay i installed the drivers and my computer wont recognise the device in fact, it says "usb device malfunctioned and windows does not recognise it" :/
looks like im outta luck, any other suggestions?
android6391 said:
Okay i installed the drivers and my computer wont recognise the device in fact, it says "usb device malfunctioned and windows does not recognise it" :/
looks like im outta luck, any other suggestions?
Click to expand...
Click to collapse
Hmmm strange. When you're in download mode and you plug into Odin what does it say?
Edit: what version of windows do you have?
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android6391 said:
Okay i installed the drivers and my computer wont recognise the device in fact, it says "usb device malfunctioned and windows does not recognise it" :/
looks like im outta luck, any other suggestions?
Click to expand...
Click to collapse
Try on another Port or Computer ?
sikcool said:
Try on another Port or Computer ?
Click to expand...
Click to collapse
If its possible.
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the galaxy s2 just shows the standard downloading screen with my binary count number etc as it normally would, but odin dosent pick it up, dosent show any sign of contact to the device, even windos says the device is malfunctioned, its an old dell with windows xp

My Phone will not Connect to Kie

Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
mizzeeboy said:
Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
Click to expand...
Click to collapse
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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HANDSY said:
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
nope it does not need an update and i really would like to stay away from odin
Bro don't fear Odin, embrace it. Latest updates sooner, avoid bloatware and no root needed. Never had a problem with it, in fact it saved my phone several times as I'm a flash-a-holic
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[Q] KIES Stuffed. A bad time to fail.

Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
fasty said:
Eagerly awaiting JB update for my unlocked, stock I9300 (UK BTU).
Trying to do things "by the book" and using KIES to check for updates.
Yesterday KIES announced that it needed to do some kind of update related to firmware...
Now, whenever I try to connect it reports "failed to retrieve device information" and doesn't connect.
I've tried re-installing KIES, and it managed to connect once, after which I get the same message whenever I try again.
I've tried disabling antivirus etc and using their connection troubleshooter, all to no avail.
NOT HAPPY; very bad time for this to happen.
OS is windows 7 64 bit.
Anyone else with the same problem? Ideas?
Thanks
Click to expand...
Click to collapse
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
nolovelust said:
same think happened to me with KIES. I managed to fix it by couple of times applying that fix connectivity problems thingy from the menu. I've had to reboot the phone too.
You might also want to try re-installing samsung drivers for
Click to expand...
Click to collapse
Thanks for the advice. I tried re-installing KIES and the drivers but it only connected once after their "necessary update"
I'm sure that it's this latest KIES update that has screwed it; was fine until today.
When I tried the troubleshooting wizard, it then told me it was an incompatible phone ;-(
Hopefully if it's a common problem, Samsung might eventually recognise and fix it.
I heard KIES was flakey, now I know :laugh:
OK, I think that I have hopefully found a solution.
I started KIES by right-clicking the icon and chosing "run as administrator" instead of the usual way.
Now everything seems back to normal.
I suspect that their "update" may have messed up access rights in some way beyond my understanding:laugh:
Now it apparently connects consistently OK in the usual way.
I have the same problem driving me mad!
For some reason I can't update OTA I get this message
So I thought hey might try that program kies heard the updates are better too because they do a clean install of them. But it is horrendous!!
I want my update!
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After much struggle I tried the run as admin a few times. And it worked once! Just got the update I am blown away how good it is soo far!
I hope everyone gets it soon
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Android file transfer not working!

I have a message saying "try reconnecting or restarting your device", I try doing it but it never worked help me! Galaxy note 2 android 4.1.2 and stock.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Is yours rooted and have custom recovery? If you do try mounting usb storage in recovery. Also try to change the connectivity mode like MSC / MTP and see what happens.
Hit thanks if it helped
twinturbo16 said:
I have a message saying "try reconnecting or restarting your device", I try doing it but it never worked help me! Galaxy note 2 android 4.1.2 and stock.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
If you have Kies installed, uninstall it (from Uninstaller on DMG) and it should work fine over Android File Transfer.
Same thing drove me mad until I got rid of damn Kies

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