My sister has a Samsung Galaxy y phone running Gingerbread 2.3.3 (not rooted). She plugged the phone after it ran out of charge and saw this screen (pic attached) with the battery icon empty and a blue triangle with a crossed out battery symbol inside it. The phone would not power up
We tried everything : checked charger, plug points, usb charging, taking out battery and cleaning contacts but everything is fine.
Please help if anyone knows what this is
NOt sure if it will help anymore but this happened to me, I couldn't figure it out. TO make a long story short. I got another battery at full charge, put phone into download mode and used Odin application on my PC to get back to stock . Phone booted and worked fine with charging and all. It might be the port but i'm not sure
Only when my phone goes under 50 percent does it not charge now. Its odd. I am getting a replacement phone soon.
Edit- I'm using an At&t galaxy note.
What solved the problem
Well, my sister just took the phone to the service centre coz it was within warranty. Those guys gave it back to her with a new battery and some patches installed...they were not prepared to say which . Anyway, now her phone is fine. Seems to be something exclusive with samsung devices.
Battery issue
I had the same issue with my unrooted HTC Evo 4g a while back, when the charger was plugged in it would charge for about a minute then I would have a blue triangle on my battery icon. I replaced the battery and all was right again hope this helps anyone else who reads this even though it sounds like your sister's issue is resolved.
Okay so I know it was the phone that got messed up. I had originally been rooted with a custom rom and the issue occurred randomly. Come to find out, after I odin'ed back to stock with a spare battery at 100 percent the phone started working normally but... Once the phone got back below 20 percent or so it started not charging. It was so odd. Basically it wasn't the rom or the battery. I used 2 seperate batteries. It was definitely the port or the phone's internal memory got corrupted. It was weird and maybe it will never be pin pointed what the issue was but in the end if the phone went below 50-20 percent it wouldn't charge. Note: If the phone was put into download mode, I could leave it on the charger and it would charge no matter what, so technically I could have lived with the phone only charging in download mode until I got it over 50 percent, then I could of charged it in the car or other chargers.
I went back to the store once I Odined back to stock and they just gave me a new phone, thanks to Warranties. If anyone gets stuck with your phone being rooted and rom'ed, just go to download/ODIN mode and charge your phone up until you can odin it back to stock, then take it back to the store for a replacement if your within warranty.
Problem solved. Just flash it with odin
This problem can be solved by flashing with an odin a firmware with pit and bootloader. The tools are provided in the link. Download it and flash your phone.
download it from
d-h.st/PF5
Before flashing download the usb drivers and install it.
mediafire.com/download/7srv709j7nkivj0/SAMSUNG_USB_Driver_for_Mobile_Phones.exe
(copy and paste link in your browser)
press thanks if i helped
Related
Hi,
I hope I am on the right thread.
This issue started one week ago. I have a 4.1.83 (no root, no G-blur or any specific customization beside the ) just the stock Atrix phone.
When my phone is turned off, if I try to plug it into the wall with the moto charger the red Motorola logo came on, then disappear then came back on and keep doing that (on and off) - infinite rebooting loop. Before, the battery charge status would come on and the phone would charge fine.
Now it just does this unlimited reboot on the red M logo.
If i turn on the phone without the cable, the phone turns on fine and i can charge it with the wall charger after the phone is booted. But not when the phone is turned off.
Do you have any ideas on what is going on and how to fix it?
Thanks for your help.
Hmm... Is the charger the one specifically designed for your Atrix and you're sure you haven't done any tweaking to the phone?
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
darrycowl said:
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
Click to expand...
Click to collapse
If you had rooted, etc. I would say flash sbf and start over, but since you are stock, I would return it for a warranty replacement.
Can I do that even if I have owned it for 3 months?
Thanks!
I have the same exact problem but I have my mobile flashed, plus bought mine from eBay. Should it be a software issue?
darrycowl said:
Can I do that even if I have owned it for 3 months?
Thanks!
Click to expand...
Click to collapse
You have one year warranty through Motorola. See warranty section in the following:
http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/ATRIX_4G/US-EN/Documents/StaticFiles/ATRIX_LG_68014203002A.pdf
If the phone is defective, you are covered. If it's accidental damage, you would have to use your phone insurance through your carrier.
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Did you already try charging with the phone off through USB on your desktop or laptop? Maybe the wall charger is defective.
Do a backup and perform a factory restore to see if it fixes it before shipping it out for warranty.
Goodluck!
darrycowl said:
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Click to expand...
Click to collapse
your battery and or phone is straight up defective, or something is wrong, needs to be replaced. no way should it take that long to charge. something go out of wack, and it sounds like faulty battery is failing, hence why it wont charge turned off AND takes forever to charge up when turned on.
Ok. Had GS2 5 months, been no bother , had several different roms and last rom was Criseklo v38. Plugged phone into charger and nothing happened
Tried several chargers nothing. Waited about 40 secs with charger in and suddenly the phone tells me its charging... odd but ok. left phone to charge well left it half an hour unplugged charger it read 92% but upon unplugging charger the phone read it was still charging After about half a minute it no longer read it was charging. Ok . Leave phone to charge to full when it tells me, i unplug charger it reads 100% and stays at 100% and flicks between its charging and its not and percentage doesnt drop from 100% until i reboot and it drops to about 96% or so. Battery now loses about 50% overnight and i cannot gauge what state my battery really is at. Wiped phone, formatted new rom, same issue. different rom same issue. I assume from this its not software problem. Is it i need a new battery or does it sound like phones gone **** up. BTW i plug usb to pc and it instantly loads up my sd cards as normal so the usb port seems unaffected. Im not sure what to do
Check what kernel was installed with your last ROM.Sometimes kernels that are use for OC/UV can cause wierd things like this.You may have a corrupt one and if so may need to flash it again.Flash a CF-Root kernel and see what happens.If that doesnt change the problem then we will have to look somewhere else,but its a start.
I acquired a new ext battery but phone still has same issue. I've cleaned kernels in cwm and flashed others but the problem still persists.
I don't know what else to try.
Sent from my HTC Desire using XDA App
Had the exact same issue on my SGS2. This is not a software or battery problem. I took it to my local samsung service center and they replaced the port where we connect the charger and it started working fine after that.
Mine was under warranty and i was not charged for anything. So everything's back to normal.
vikranthreddy said:
Had the exact same issue on my SGS2. This is not a software or battery problem. I took it to my local samsung service center and they replaced the port where we connect the charger and it started working fine after that.
Mine was under warranty and i was not charged for anything. So everything's back to normal.
Click to expand...
Click to collapse
Did you return your sgs2 to default or was it rooted when when you returned it to a Samsung service center. I think its what ill have to do is return it under warentee.
Sent from my HTC Desire using XDA App
Wow sounds like the exact same problem I had just a few days ago. I think my problem was down to moisture caused by using my phone while out in the snow. I bought a new board on ebay for £7 and that fixed the problem but obviously involved removing the casing and a few screws and plugs to fit.
Well i rooted the phone and was running a deodexed rom with siyah kernel. but before taking it to the service center, i flashed a stock rom and kernel and did the binary counter reset with a jig.
Even then they found out that the phone was rooted before, though i pretended i dint do anything and they couldn't justify it. So i guess the warranty was still valid.
I've got my awesome galaxy s3 for about 4 months now.
I'm still using the stock firmware and I rooted it a few weeks ago.
Today, the phone battery was at about 95%, it suddenly completely stopped working in any way.
No led flashes or turns on when I plug it in to charge. No reaction when I turn it on. No reaction from my pc when I plug it in.
I also tried ODIN/ download mode and whatever there is left. No reaction at all.
Also, the ODIN tool doesnt see the phone and the pc doesnt(device manager).
I hope anyone can help me
ArdentSword
ArdentSword said:
I've got my awesome galaxy s3 for about 4 months now.
I'm still using the stock firmware and I rooted it a few weeks ago.
Today, the phone battery was at about 95%, it suddenly completely stopped working in any way.
No led flashes or turns on when I plug it in to charge. No reaction when I turn it on. No reaction from my pc when I plug it in.
I also tried ODIN/ download mode and whatever there is left. No reaction at all.
I hope anyone can help me
ArdentSword
Click to expand...
Click to collapse
I have exactly the same problem, I have ordered a jig to see if i can get into download mode. I am told this could be a motherboard problem though.
I have changed my screen so i do not think samsung will fix it under warranty
May Sound Stupid... but have you taken the battery out and left it for a minute then put it back in?
sure have. Have done everthing, charged overnight, took battery out for an hour, tried different battery.
I took it to a repair shop in a shopping center and they said they think the motherboard is dead
NewAussiefromCanada said:
May Sound Stupid... but have you taken the battery out and left it for a minute then put it back in?
Click to expand...
Click to collapse
Jup, tried that too, no change
Same thing happened to me too... Phone suddenly died. Still waiting for the jig. If not then service warranty for us is the best thing we can do.
Here's a update on my phone.
I tried to use a jig, a friend on mine had one, but no change there either. So I send my phone to samsung with the warranty. I was a little scared here because I rooted my phone. A few days back I luckely got a message that my phone was returned. Apparantly, it was broken so badly thay they didnt found out it was rooted. ^^
They replaced my motherboard and I never found out what was wrong, probably something fried...
Hey everybody. I think this thread is somewhere but I looked and couldnt find any solution for this issue. I have a SGH-i777, rooted and unlocked and all that fun stuff. It was working fine until the other day when I believe the battery was drained all the way (wife's phone, doesn't take care of it). I tried charging it but only thing that would pop up was the battery sign for like 3 seconds and then it would go blank, wouldn't charge. I tried going into download mode and it did so I thought it was just the battery. I bought a battery wall charger and charged it. I then tried to boot the phone but same thing would happen. I tried going into download mode and all it shows is Low battery!! Can't download!! in red. When I plug the phone in to PC or wall, the battery sign pops up and shuts down. Any suggestions of what it could be? Bricked? Motherboard? Battery?
replace the battery..?
Sent from my SGH-I777 using xda premium
cm_narimani said:
Hey everybody. I think this thread is somewhere but I looked and couldnt find any solution for this issue. I have a SGH-i777, rooted and unlocked and all that fun stuff. It was working fine until the other day when I believe the battery was drained all the way (wife's phone, doesn't take care of it). I tried charging it but only thing that would pop up was the battery sign for like 3 seconds and then it would go blank, wouldn't charge. I tried going into download mode and it did so I thought it was just the battery. I bought a battery wall charger and charged it. I then tried to boot the phone but same thing would happen. I tried going into download mode and all it shows is Low battery!! Can't download!! in red. When I plug the phone in to PC or wall, the battery sign pops up and shuts down. Any suggestions of what it could be? Bricked? Motherboard? Battery?
Click to expand...
Click to collapse
It sounds like a problem that I had which ended up being a USB charging port and I was in a battery boot loop and also was not able to get into download mode.first I bought a USB jig which forces you into download mode and the USB charger port which got my phone out of that horrible battery boot loop. And with no experience at all I ended up changing the USB charger port its very easy just look up video on utube.I hope this helps you and here's so pics of the stuff I bought
Sent from my SGH-I777 using Tapatalk 2
It could be the charging port, but I forgot to mention that I tried with a different battery after having it on a separate battery wall charger and it still gives me the same issue. Well actually now, the previous battery I had doesn't even let me go into download mode or shows any signs of power. The replacement battery that I am trying does show some sign of life by trying to go into download mode, but giving me the "Battery low!!, Can't Download".
cm_narimani said:
It could be the charging port, but I forgot to mention that I tried with a different battery after having it on a separate battery wall charger and it still gives me the same issue. Well actually now, the previous battery I had doesn't even let me go into download mode or shows any signs of power. The replacement battery that I am trying does show some sign of life by trying to go into download mode, but giving me the "Battery low!!, Can't Download".
Click to expand...
Click to collapse
Like I said it sounds exactly what I was going through and it took 8 dollars to fix it so its worth it.http://item.mobileweb.ebay.com/viewitem?itemId=190757144194&index=1&nav=SEARCH&nid=91640319289
Sent from my SGH-I777 using Tapatalk 2
I have fixed this issue by connecting 3AA batteries together on series and placing the positive from the first AA battery on the positive terminal of the phone battery and the negative of the last AA battery to the negative of the phone battery. You are basically charging your phone battery minus any safety precautions. Leave the AA batteries.connected.for about 5 minutes and you should be good to go. Reset battery statistics when the phone has booted and charged correctly.
Sent from my SAMSUNG-SGH-I777 using xda app-developers app
So I had an extra charging port and I switched them out and yet I have the same problem. I am going to try your way jmgelba, but I don't quite understand how you connected 3 AA batteries in a series and connected the positive of the first and negative of last battery to phone batter? Did you use wires? Do you have a image configuration to show me or a photo?
Thanks
I used soldered wires on the batteries which were in series, giving me 4.5v.
Sent from my SGH-I777 using xda app-developers app
first of all thank you to everyone who has replied.
So I bought a new battery and I believe the batteries that I tried were bad. So I tried flashing it back to stock ics with odin and all works fine, until it tells me "FAIL". I dunno why its not flashing back to stock. I managed to root the phone and it roots and reboots and shows the galaxy logo but then gets stuck. I left it for a while but nothing happened. I tried to flash back to stock once more and it got stuck on odin and I bricked the phone, luckily i had a unbrick usb jig and so I took out battery, plugged it in and it goes directly to download mode and says
"Product name: SGH-I777
Custom Binary Download: No
Current Binary: Samsung Official"
So I don't know if that means the official ICS is installed or what. I try flashing it again but same thing happens and it fails. Any help would be appreciated.
Thank You.
P.S I have been looking for Stock Gingerbread, maybe thats why its not flashing, but doubt it. Where can I get it?
Now it also gets stuck on Samsung Galaxy SII logo after reboot
cm_narimani said:
first of all thank you to everyone who has replied.
So I bought a new battery and I believe the batteries that I tried were bad. So I tried flashing it back to stock ics with odin and all works fine, until it tells me "FAIL". I dunno why its not flashing back to stock. I managed to root the phone and it roots and reboots and shows the galaxy logo but then gets stuck. I left it for a while but nothing happened. I tried to flash back to stock once more and it got stuck on odin and I bricked the phone, luckily i had a unbrick usb jig and so I took out battery, plugged it in and it goes directly to download mode and says
"Product name: SGH-I777
Custom Binary Download: No
Current Binary: Samsung Official"
So I don't know if that means the official ICS is installed or what. I try flashing it again but same thing happens and it fails. Any help would be appreciated.
Thank You.
P.S I have been looking for Stock Gingerbread, maybe thats why its not flashing, but doubt it. Where can I get it?
Now it also gets stuck on Samsung Galaxy SII logo after reboot
Click to expand...
Click to collapse
Go to the download repository (link in my sig) and flash the I777UCKH7-CL503881 Stock Binaries. That's stock Gingerbread full install with all the files. You can use the one-click downloader, or use the tar.md5 file with Odin. Let us know if that gets you going.
@creepyncrawly
Thats funny cuz I just came back to reply that I found a solution at
http://forum.xda-developers.com/showthread.php?p=18859438 which is your post and I just noticed that you had replied.
It did work and it is back to stock. Freaking tried everything and your solution worked.
Thank You
Easy Solution
A very Simple Solution:-
I have been seeing the same issue in my sgh-i777, and found an easy alternative.
you just cover the battery output points with a small piece of paper. and put it back in phone to get charge.
This way it will only charge; NOT start /try to start the phone and go into infinite loop of boot.
wait for 15-20 min, pull the paper pieces out and BINGO, your phone turn on!
Updated "Please help: VZW S4 not charging..." (The refurb/replacement is busted)
First of all, big thanks to this whole community and the wealth of info that led me through my first time rooting and flashing ROMs. But now on to the sour part (search didn't bring up anything useful to my situation).
Short history of phone in case it helps:
I've been rooted since June (rooted on MDK). I've been on the CM 10.1 and then 10.2 nightlies ever since. I've followed all directions, and am glad to say that I had a great experience (a few hiccups from dirty flashing a few times, but nothing that couldn't get sorted). Last ROM I was on was CM 10.2 nightly from 2013-10-11.
Anyway, last night my battery gets low, but I didn't charge it right away. It got down to about 8%, and then I try to charge, but the battery icon doesn't indicate charging. Indeed after a few minutes fiddling, the % drops to 7%. Trying to charge it while powered off caused the phone to vibrate once every 5-10 seconds or so, but no LED or on-screen indication it's charging. I tried my wife's S4 charger and cable. Same result, not charging. I restored to a previous CM nightly backup I had from September. Same result, still not charging. I restored to my rooted stock ROM backup made right after I first rooted in June. Same result, not charging. Charging from the wall or PC doesn't make a difference. I ended swapping batts with my wife, using her stock never-been-rooted S4 to charge my batt, which worked just fine.
The USB port on my phone does work since I could see the device in Odin. Tried reflashing the stock kernel. Still not charging. I spent the rest of last night restoring to out-of-the-box stock. Now I'm back to a completely stock, unrooted S4 (still on MDK kernel, haven't accepted update to ME7), and it still won't charge. No notices or anything that the charger is connected. Except this morning, for no reason discernible to me, I now get the following warning message when I connect my or my wife's charger:
"The connected charger is incompatible with this phone. To prevent damage to your phone, charging has been stopped. To continue charging, use the original charger and cable that were provided with this phone."
Thoughts, please? And thanks in advance to you all.
Update 1 at 2013-10-13T17:30EDT
So I did some more digging and came across what looks like a similar problem (that's what I get for not using Google for search anymore). Sorry, can't post links yet.
forums.androidcentral.com/rogers-samsung-galaxy-s4/297925-samsung-galaxy-s4-not-charging-grey-battery.html
The biggest difference is that I don't get the grey battery symbol when plugged in while powered off, just the cyclic vibrating. And mine doesn't charge at a reduced rate at all (I lost 7% battery in 45 minutes while plugged in and powered off due to all the vibrating).
Further, my "incompatible charger" warning has ceased. I'm just back to the phone not recognizing a charger is plugged in at all. Phone still talks to my PC just fine though.
Is it likely I need to replace the USB charging port flex cable as suggested in the Android Central post? Thanks for anyone reading and pondering.
Did you try to flash back to stock?
kheltek said:
Did you try to flash back to stock?
Click to expand...
Click to collapse
Yes. I flashed via Odin back to unrooted stock (MDK kernel) and stock recovery, which is the phone's current config. I haven't yet done the ME7 update, but it auto-downloaded today, just haven't installed it.
How long have you had the phone? My suggestion would be to make another backup and put it on your computer. Then restore back to full stock, no root or anything. Take it to Verizon / Best Buy and tell them it's not charging. Hopefully it's not water damaged.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Quentin.Sheley said:
How long have you had the phone? My suggestion would be to make another backup and put it on your computer. Then restore back to full stock, no root or anything. Take it to Verizon / Best Buy and tell them it's not charging. Hopefully it's not water damaged.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've had the phone since the end of May (so I've owned it 4.5 months). Since I've already restored to full stock, I'm thinking tomorrow I'll take it to a VZW store near me to see what they say. Is Samsung's manufacturer warranty handled through VZW? Or do I deal with Samsung directly? Note, I have no extra insurance/warranty on the phone.
That should be manufacture warranty and you normally have1 year from purchase. Good luck and again just ensure you completely wipe it off all root and custom Roms. They'll try to blame it on that.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Back to VZW to replace the replacement phone
Update:
I went to my local VZW store on Monday and they tried cleaning the USB port. No luck, so they shipped me a refurb since this is still under the 1 year hardware warranty. I paid the extra for overnight shipping. My refurb phone arrived yesterday. I moved over my sim, micro SD, and battery from the old phone to the refurb/replacement phone, and plugged in the wall charger. BOOM, battery starts charging no problem :victory:. I spent last night getting my phone all set up. I also checked and this phone has the ME7 update so no more CM or any other ROM for now :crying:.
But otherwise, everything looked good with the replacement device...until this morning. I had the phone powered off all night, tried turning it on this morning and it won't turn on. Won't boot normally, won't boot into recovery, won't boot into download. Tried a battery pull...no luck. The phone had like 95% battery when I shut it off last night. Now, when I plug in the wall charger, the phone buzzes once, the grey battery icon with the circle shows up for 10-15 seconds, then the screen goes blank, then that sequence repeats.
Back to VZW today to get the replacement phone replaced .
dang...you have some bad luck. I had some similar issues and the phone seemed to fix itself?? Did not want to lose custom recovery, so actualy ordered an external charger and two batteries and of course the day the batteries came, the phone started charging normally again. Anyways...good luck...hopefully the new device wont have the newest update (which i dont think it's ota yet...just over wire). Dont let the store update anything at all or you may not even be able to root!