What are reasonable expectations? - Asus Eee Pad Transformer Prime

With all the heated debate, defense and criticism, it got me thinking as to why there’s so much emotion in some of the larger threads. It all comes down to what are reasonable expectations?
People’s expectations of the Prime come from two places: 1) the pre-launch PR, hype, and reviews, and 2) a sight-unseen comparison to other previously marketed devices, both from Asus and other manufacturers.
If you have a 2011 car, and trade it in for the evolved make and model’s 2012 version, you’d reasonably expect everything to work better and some new and improved features to be included. You’d certainly be upset if things offered previously didn’t work as well in the newer car. And while you’d be thrilled with the new higher performance engine that got better gas mileage, you’d be pissed if the brakes and headlights didn’t work. That’s what Asus is facing with the Prime. Wi-Fi and GPS don’t perform as well as its predecessor the TF1. How different the performance is can continue to be debated in other open threads.
And the lower level of performance was completely unnecessary. Those defending both Asus and the Prime consider this. The decision to deploy the Prime with an aluminum back cover was needless, narcissistic, and provides no benefit. There’s no cost savings and it may actually cost more. If there’s any weight savings it’s negligible. They could have fabricated a metallic-look plastic back cover that would have looked nearly identical. Google “HTC Sensation Wi-Fi” and you’ll see that there’s clear evidence that aluminum and mobile devices don’t mix. And HTC went to much further lengths than Asus to try and make it work by incurring the added expense of installing antennas on the back cover. So, there should be no pity felt for Asus – they did this to themselves.
I’ll probably get the new Samsung 11.6 when it comes out. If GPS, Wi-Fi, Bluetooth and any other core features don’t work as well as the 10.1 I’ll be pissed and very vocal about having been disappointed. I’ll also think less of Samsung. I think the same would apply to anyone purchasing any upcoming tablets. Once the bar has been set, you lower it at your own risk.
So Asus deserves props for launching a fantastic leading-edge device at an incredible price for the included features – and doing it first. No matter how much you love Asus or your new Prime, it still doesn’t excuse the situation they find themselves in though self-inflicted design choices.
If they were smart, they’d start producing Prime’s with a new plastic cover design and replace the metal back cover for owners of existing Prime’s. Doing so would make it perform as well as other devices and most likely even better considering the better quality of some its components. And doing so would make at least half of the negative postings on this forum would go away overnight. They have that choice.
Rant off. Peace out.

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Good stuff. Its fair enough to say what you did. As far as the aluminum back goes. People will never be satisfied. I remember here before launch people where whinning and complaining because of rumors that the back actually wasn't metal and was more of a metallic like plastic. I remember all those posts. People were pissed thinkn Asus would release this with plastic back b not metal. Well we got metal people...lol. people got what they wanted and now gripe about it. They could've easily implemented a plastic backing. But it still stands, no matter how much deductive reasoning or user testing goes, of still wasn't confirmed to be the sole reason of GPS weakness. For all we know it could be a software issue needing a new update or drivers. What's gonna happen if we receive an update and it fixes GPS. All those people who complained so much and shot down the primw should feel silly and was ro quick to jump the gun. We have only got one uodste so far and thst was on the first day i bought the device. Not worried about wifi because everything about my wifi works fine. Same strength or better than my Ipad or Atrix4g. I say give it a lil time. Still not even 2 full weeks yetsince people had this. Let a few updates roll out to see what it fixes. Instead of making assumptions without concrete proof.
The debate is so heated because you have an even larger number of people that own the prime not having issues. So its like me and lots of others buy a nice BMW thst works perfectly or satisfied with it and you get one. But yours had some defects in it. Now you want to come telling everyone and drilling down their throats how your car sux n manufacturer sux. You just sit there n complain instead of finding a solution to the problem. When you could have easily returned to the dealer to exchange it or get them to fix or address the issue. Don't try to make the rest of us that are obsolutely happy and satisfied with product and future buyers feel its not a good investment. Especially since you had a bad one. You are the minority. People with satisfactory experience is the Majority. We don't want to here the constant nagging. Just tell us what you are going to do to remedy the situation. Either exchange or get a refund. Cause no matter what, the Prime will continue to sell like hotcakes. Preorders everywhere all over the world is showing this.
Even with my GPS being questionable, The Prime has very easily more than exceeded mY expectations as far as the hype and everything goes. Very glad I decided for myself tl get it and didn't let the negatives get to me or influence my decision. BEST Tablet ever IMO. Before I got the prime I constantly tested out other tablets and owned them. Hands down, prime bests them all out at a great price point.
Bring it on! Lol
Sent from my Transformer Prime TF201 using xda premium

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I think you did a good job pointing out flaws but didn't talk about any of the great features of this tablet
You really need hands on time with this bad boy to feel the power behind it and you will love it. I
If you have the cash get it I don't recommend waiting for any future tablets I'm thinking they will disappointed but who knows.
That's my 1 cent not 2 because I didn't give much detail

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BarryH_GEG said:
With all the heated debate, defense and criticism, it got me thinking as to why there’s so much emotion in some of the larger threads. It all comes down to what are reasonable expectations?
People’s expectations of the Prime come from two places: 1) the pre-launch PR, hype, and reviews, and 2) a sight-unseen comparison to other previously marketed devices, both from Asus and other manufacturers.
If you have a 2011 car, and trade it in for the evolved make and model’s 2012 version, you’d reasonably expect everything to work better and some new and improved features to be included. You’d certainly be upset if things offered previously didn’t work as well in the newer car. And while you’d be thrilled with the new higher performance engine that got better gas mileage, you’d be pissed if the brakes and headlights didn’t work. That’s what Asus is facing with the Prime. Wi-Fi and GPS don’t perform as well as its predecessor the TF1. How different the performance is can continue to be debated in other open threads.
And the lower level of performance was completely unnecessary. Those defending both Asus and the Prime consider this. The decision to deploy the Prime with an aluminum back cover was needless, narcissistic, and provides no benefit. There’s no cost savings and it may actually cost more. If there’s any weight savings it’s negligible. They could have fabricated a metallic-look plastic back cover that would have looked nearly identical. Google “HTC Sensation Wi-Fi” and you’ll see that there’s clear evidence that aluminum and mobile devices don’t mix. And HTC went to much further lengths than Asus to try and make it work by incurring the added expense of installing antennas on the back cover. So, there should be no pity felt for Asus – they did this to themselves.
I’ll probably get the new Samsung 11.6 when it comes out. If GPS, Wi-Fi, Bluetooth and any other core features don’t work as well as the 10.1 I’ll be pissed and very vocal about having been disappointed. I’ll also think less of Samsung. I think the same would apply to anyone purchasing any upcoming tablets. Once the bar has been set, you lower it at your own risk.
So Asus deserves props for launching a fantastic leading-edge device at an incredible price for the included features – and doing it first. No matter how much you love Asus or your new Prime, it still doesn’t excuse the situation they find themselves in though self-inflicted design choices.
If they were smart, they’d start producing Prime’s with a new plastic cover design and replace the metal back cover for owners of existing Prime’s. Doing so would make it perform as well as other devices and most likely even better considering the better quality of some its components. And doing so would make at least half of the negative postings on this forum would go away overnight. They have that choice.
Rant off. Peace out.
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Click to collapse
well said, sounds fair enough to me.

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demandarin said:
The debate is so heated because you have an even larger number of people that own the prime not having issues. So its like me and lots of others buy a nice BMW thst works perfectly or satisfied with it and you get one. But yours had some defects in it. Now you want to come telling everyone and drilling down their throats how your car sux n manufacturer sux. You just sit there n complain instead of finding a solution to the problem. When you could have easily returned to the dealer to exchange it or get them to fix or address the issue. Don't try to make the rest of us that are obsolutely happy and satisfied with product and future buyers feel its not a good investment. Especially since you had a bad one. You are the minority. People with satisfactory experience is the Majority. We don't want to here the constant nagging. Just tell us what you are going to do to remedy the situation. Either exchange or get a refund. Cause no matter what, the Prime will continue to sell like hotcakes. Preorders everywhere all over the world is showing this.
Sent from my Transformer Prime TF201 using xda premium
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First of all, do you have working GPS functionality? I'm glad if you have fully functional tablet.
People aren't satisfied & are complaining because they can only guess (or to some, they have released a statement.. that's another debate) the cause of the problem. If Asus makes a comment, or acknowledge the situation.. it'll be great. However, we can only assume/guess/hypothesize/complain atm....
Also, with the current Prime status, there's no guarantee that we will receive fully functional Asus Prime, nor will we get full REFUND since some retailers like Gamestop and Office Depot have crappy return policy.
Some want to fix the issue.. but as you have pointed out.. we're all just "assuming". We can't fix an issue if we don't know the real cause behind the issue... that means, we can't really REMEDY the situation even if we wanted to. Btw, when did it become our job to fix an issue that OEMs such as Asus are making?
Btw, good read Barry.

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Thanks again Barry for a reasonable summation of the situation. My only argument is that I would guess that my wifi is as good as the original TF. It is as good or better than my laptop, evo 4g, and galaxy tab. Of course, I have no idea tho if that is due to a quick opening and repairing or repositioning of my antennas as it shipped. Otherwise I tend to agree with everything you say. If they can prove the metal back is the issue with my GPS I would be willing to install a redesigned back to improve it. I don't think we have enough data from people who know what they are doing to say that all primes have weaker wifi.
If the metal back is the issue why not steal apples ideas and replace the Asus logo with plastic and reroute the antennas there?
Sent from my Transformer Prime TF201 using xda premium

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This was the smoking gun, for me anyway...
Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
The ASUS Transformer Prime is made from a metallic unibody design, so the material may affect the performance of the GPS when receiving signals from satellites.
Even if in testing it performed better than in real life, why risk the loss of any performance for a clearly aesthetic choice? If they offered purchasers a choice of back cover designs, a more stylish metal option and a more practical plastic one, and warned the metal one could degrade performance, which would you choose?
I've seen millions of dollars wasted and products take lengthy delays because an initially good idea didn't become a bad one until well in to the development cycle. When that happens, you have two choices: bite the bullet and make corrections, or damn the torpedoes and push the thing out the door. Being in product marketing, management, and development sucks because of the pressure and constantly dealing with unforeseen and late-stage issues in case anyone's curious. And it doesn't pay terribly well.
To add some Texan perspective, "she sure is a pretty thang, ain't she."

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Haven't really tested out my GPS yet. Never gave it more than 2 mins. Of attention because it doesn't affect my tablet performance or usage. Sure I'd love it I didn't have to worry if my GPS worked or not. Its not a deal breaker for me n most others. Truth is most don't care about it or even use. Like said before its not exactly even known what caused the issue. There are theories but no facts yet. As far as everything else with my Prime goes, works perfectly. I'm sure tons of people who haven't bought prime yet did their research. If it was so problematic it wouldn't be selling out and having back orders till the end of February. If it was so flawed, all major reviewers wouldn't of held this tablet as the best out right now. Plus more n more people coming out now saying how their device satisfies them n their happy with it. I guess its like they say one bad apple spoils the bunch. These people with issues and trolls are making the majority of prime owners, who is happy with device and performance look bad. We already have some major developers whoviwn the prime and gave impressions. Despite flaws, they still love the device and look forward to developing for it. The light will eventually shine through all the b.s. if I would've listened to forum and let it influence my decision, I would've never for the prime. Glad o could think for myself and sift through all the b.s. threads. Cuz I'm very happy and satisfied with my purchase and easily would do it all over again.
Sent from my Transformer Prime TF201 using xda premium

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demandarin said:
Haven't really tested out my GPS yet. Never gave it more than 2 mins. Of attention because it doesn't affect my tablet performance or usage. Sure I'd love it I didn't have to worry if my GPS worked or not. Its not a deal breaker for me n most others. Truth is most don't care about it or even use. Like said before its not exactly even known what caused the issue. There are theories but no facts yet. As far as everything else with my Prime goes, works perfectly. I'm sure tons of people who haven't bought prime yet did their research. If it was so problematic it wouldn't be selling out and having back orders till the end of February. If it was so flawed, all major reviewers wouldn't of held this tablet as the best out right now. Plus more n more people coming out now saying how their device satisfies them n their happy with it. I guess its like they say one bad apple spoils the bunch. These people with issues and trolls are making the majority of prime owners, who is happy with device and performance look bad. We already have some major developers whoviwn the prime and gave impressions. Despite flaws, they still love the device and look forward to developing for it. The light will eventually shine through all the b.s. if I would've listened to forum and let it influence my decision, I would've never for the prime. Glad o could think for myself and sift through all the b.s. threads. Cuz I'm very happy and satisfied with my purchase and easily would do it all over again.
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
+1
10char

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As an HTC Sensation owner, I couldn't agree more.
The Sensation is known for having poor and unpredictable Wifi performance. In particular, it has a very bad case of death-grip. The GPS is also imo just ok. I was the type who was led to believe that software updates would "fix" these problems, as it was my first Android device and people made it like software updates were like the appearance of some kind of angel that would solve all your problems. The Sensation also has a horrifically poor speaker, and I believed that this too would be solved by updates.
It only took me about a month to realize that all of these problems were hardware issues. I now fully embrace the fact that the Sensation's speaker is just crappy. Some people will say stuff like "install volume+, it's so much louder!" "install a ROM with Beats Audio software!" (which only affects headphone usage and, since I'm on a headphone audiophile forum, I know is just crappy bass boosting software) and all these other band-aid software fixes that don't do anything in reality. The hardware blows and software isn't going to do anything about it.
The Wifi and GPS weaknesses on my phone are also design faults. In the early days of our forum, a lot of people were attributing these things to QC. A lot of the defensive people were saying that their device was fine and everyone else should shutup about their problems. By now, however, it's pretty much universally recognized that the aluminum build of the Sensation was ultimately a design fault that affected all Sensations' Wifi and GPS performance equally. In those early days, some people either A) wanted to ignore this shortcoming of their device, B) had lower standards than most about what constitutes "good" Wifi performance, C) ran really poor tests in order to determine the quality of their Wifi performance, or D) did some combination of the above.
I personally think choice A was part of the combination for most people. Most of the people who ignored the design faults of the Sensation made really unreasonable posts. I would watch these same people make posts in threads about competing phones say stuff like the SGS2 is a pile of s*** (SGS2 is the mortal enemy of Sensation defenders). The most noticeable characteristic of these people is that they focus on the negatives of the other device and at best downplay its positives; if they at all do that, because most of the time they completely ignore the positives. On the other hand, they focus of the positives of their own device and at best downplay its negatives; if they at all do that, because most of the time they completely ignore the negatives. It's basic pick-and-choose logic. To this day you will find people in the Sensation forum that still make the most unreasonable statements about their own device and about others.
If you want a Prime, wait until Asus can PROVE that they can fix the issue. Don't buy one right now with the assumption "a software update will fix it". Don't ever rely on something like that to fix something that history has told us is often a hardware problem. Also, I don't get why people can't admit the shortcomings of something they buy. I got my Sensation and a month later (after getting over my 1st Android device orgasm) thought "geez this thing has a ton of friggen problems and isn't that special. 7.5/10 kinda device for me. I'll make a better, more informed, less impulsive decision next time." It's OK to accept the shortcomings, live on with the device, and enjoy what you can from it still.

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demandarin said:
Haven't really tested out my GPS yet. Never gave it more than 2 mins. Of attention because it doesn't affect my tablet performance or usage. Sure I'd love it I didn't have to worry if my GPS worked or not. Its not a deal breaker for me n most others. Truth is most don't care about it or even use. Like said before its not exactly even known what caused the issue. There are theories but no facts yet. As far as everything else with my Prime goes, works perfectly. I'm sure tons of people who haven't bought prime yet did their research. If it was so problematic it wouldn't be selling out and having back orders till the end of February. If it was so flawed, all major reviewers wouldn't of held this tablet as the best out right now. Plus more n more people coming out now saying how their device satisfies them n their happy with it. I guess its like they say one bad apple spoils the bunch. These people with issues and trolls are making the majority of prime owners, who is happy with device and performance look bad. We already have some major developers whoviwn the prime and gave impressions. Despite flaws, they still love the device and look forward to developing for it. The light will eventually shine through all the b.s. if I would've listened to forum and let it influence my decision, I would've never for the prime. Glad o could think for myself and sift through all the b.s. threads. Cuz I'm very happy and satisfied with my purchase and easily would do it all over again.
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
1. Thank you for "assuming" or thinking for "many others" that GPS functionality isn't a deal breaker or don't use it. Why are you making assumptions when you are calling the "complainers" out for making assumptions?
2. GPS is listed & was listed function of Asus Prime. You are sick of us making assumptions ... Is it that hard for Asus to clarify the issue to end the assumption? Better yet, are we really at fault for asking one simple CLARIFICATION? Don't we have the right to know since we paid $500 based on listed specification?
3. The reviews are based on early prototype. Heck, some tech websites such as Cnet & Anandtech did have complaints on certain aspect of the Prime. Oh, did I mention that they were on time constraint for the review from Asus.. thus, they did not have adequate time?
4. Sold out & back-ordered because Asus did a terrible job with the launch. Did that ever configure into your thought?
5. Do you work for Asus? Really, if you are happy with your Prime.. I'm REALLY glad for you. But to others who paid $500, and were expecting GPS functionality.. they absolutely have the right to complain & troll until they hear an answer. To other potential Prime purchasers & who are doing their own research.. THINK FOR YOURSELF. Better yet, I'm sure you can think for yourself.. I really don't get why Demandrin is so worried about the "image" of Transformer Prime. As Barry & other tech websites have pointed out, it's a good device.. but if you have certain expectations and IT DOES NOT MEET it.. DO NOT PURCHASE IT.

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The Janitor Mop said:
As an HTC Sensation owner, I couldn't agree more.
The Sensation is known for having poor and unpredictable Wifi performance. In particular, it has a very bad case of death-grip. The GPS is also imo just ok. I was the type who was led to believe that software updates would "fix" these problems, as it was my first Android device and people made it like software updates were like the appearance of some kind of angel that would solve all your problems. The Sensation also has a horrifically poor speaker, and I believed that this too would be solved by updates.
It only took me about a month to realize that all of these problems were hardware issues. I now fully embrace the fact that the Sensation's speaker is just crappy. Some people will say stuff like "install volume+, it's so much louder!" "install a ROM with Beats Audio software!" (which only affects headphone usage and, since I'm on a headphone audiophile forum, I know is just crappy bass boosting software) and all these other band-aid software fixes that don't do anything in reality. The hardware blows and software isn't going to do anything about it.
The Wifi and GPS weaknesses on my phone are also design faults. In the early days of our forum, a lot of people were attributing these things to QC. A lot of the defensive people were saying that their device was fine and everyone else should shutup about their problems. By now, however, it's pretty much universally recognized that the aluminum build of the Sensation was ultimately a design fault that affected all Sensations' Wifi and GPS performance equally. In those early days, some people either A) wanted to ignore this shortcoming of their device, B) had lower standards than most about what constitutes "good" Wifi performance, C) ran really poor tests in order to determine the quality of their Wifi performance, or D) did some combination of the above.
I personally think choice A was part of the combination for most people. Most of the people who ignored the design faults of the Sensation made really unreasonable posts. I would watch these same people make posts in threads about competing phones say stuff like the SGS2 is a pile of s*** (SGS2 is the mortal enemy of Sensation defenders). The most noticeable characteristic of these people is that they focus on the negatives of the other device and at best downplay its positives; if they at all do that, because most of the time they completely ignore the positives. On the other hand, they focus of the positives of their own device and at best downplay its negatives; if they at all do that, because most of the time they completely ignore the negatives. It's basic pick-and-choose logic. To this day you will find people in the Sensation forum that still make the most unreasonable statements about their own device and about others.
If you want a Prime, wait until Asus can PROVE that they can fix the issue. Don't buy one right now with the assumption "a software update will fix it". Don't ever rely on something like that to fix something that history has told us is often a hardware problem. Also, I don't get why people can't admit the shortcomings of something they buy. I got my Sensation and a month later (after getting over my 1st Android device orgasm) thought "geez this thing has a ton of friggen problems and isn't that special. 7.5/10 kinda device for me. I'll make a better, more informed, less impulsive decision next time."
Click to expand...
Click to collapse
Great point. But the flipside to it is that these issues aren't affecting everyone. More than half the prime owners here already polled and commented what these threads post about is not the case with them. Yes Asus does need better QC. YES Asus needs to address the issues "SOME" users are experiencing. But to downplay or assume just because your damn device isn't working right, everyone else's isn't also. Or try to rationlaize n be like well they didn't rub the test right. Some people are just looking and hoping others have issues. That's all I'm saying. Just because your sh#& doesn't work right, don't assume everyone else's is the same. Because for the majority of prime owners it isn't. Like I said before, I did the research on Prime and very satisfied with purchase. GPS on my is not important to me or majority of users. So no reason really to wait to buy one. Wait just because a minute/small numerous of people have issues? Come on now...obviously the consumer isn't buying it and can think for themselves because device still selling like crazy and preorders backed up.
Sent from my Transformer Prime TF201 using xda premium

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How did the polls prove the opposite? Is this a glass half full vs. half empty kind of thing?
Because I seem to recall the polls showing over 50% were less then satisfied.
Yes people complain easier then praise, but even then it would reflect an easy 10% of the userbase being unhappy.
Though its true there seems to be a lot of fearmongering, you cant simply deny the faults that surfaced.

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Here's the thing. GPS functionality in Asus Transformer Prime is a PROBLEM (at least for me). Do I want a solution, or find a solution? I sure do.. but since Asus won't clarify & acknowledge the issue, myself and other "complainers" can only guess & *****.
If you bought Transformer Prime through Gamestop & Office Depot.. at least according to their crappy return policy, you cannot get a FULL REFUND if the box is opened. Can only be exchanged with same item... but with current Transformer status.. it's difficult to get an exchange, & aren't guaranteed of Prime with properly working GPS.
And I don't get how it is a dead issue.

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I have until February to return mine, so I'm not too concerned. I didn't get what I paid for, it may or may not be a deal breaker by then, I have until then to figure it out. The only reason I'm not complaining too loudly is because I am in charge of my own own destiny with this tablet plus I'm pretty sure Asus will get this fixed, even if it means they slap different backs on these suckers and delay putting them on the shelves.
I bought into this knowing and willing to go through some growing pains with new technology in a tablet. I wasn't expecting a problem with old technology, but I'll be patient. Til I get closer to my BBRewar Zone Premium Silver deadline.
Oh - and yea, no way I return/exchange now for another unit with GPS problems

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Sokonomi said:
How did the polls prove the opposite? Is this a glass half full vs. half empty kind of thing?
Because I seem to recall the polls showing over 50% were less then satisfied.
Yes people complain easier then praise, but even then it would reflect an easy 10% of the userbase being unhappy.
Though its true there seems to be a lot of fearmongering, you cant simply deny the faults that surfaced.
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Click to collapse
the_game_master said:
you guys are doing it wrong. If you have a faulty Transformer Prime instead moping around here trolling, you should be using that time being in contact with ASUS or the retailer you bought the product from and work with them on getting a replacement. How on Earth are you guys are going to troll us who are either anxiously awaiting the arrival of our Prime tablet or have a fault-free Prime tabet?
how trolling us going to even work?
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it will be much easier for us to turn the tables on you and backfire your troll thread.
Example 1:
lmao, your Transformer flopped. Sucks to be you.
Example 2
raped.
oh yes it's very simple.
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Click to collapse
Man I'm loving your post. it's classic. that was all I was basically trying to say.
-to the guy that say as he recalled polls showed more than 50% dissatisfied, your recallation is wrong. polls showed more than that satisfied. there was a thread and poll on GPS. polls showed more than 60% had no issues and satisfied. same thing with the wifi thread and poll that primetimebro made. majority of users, over 70% last time o looked, said they had no issue n wifi worked fine. then another thread on are you satisfied with prime or do you have issues. majority of those polled no issues and happy with prime. now more n more threads popping up of people enjoying device and they saying they glad they didn't feed into negativity.

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demandarin said:
Great point. But the flipside to it is that these issues aren't affecting everyone. More than half the prime owners here already polled and commented what these threads post about is not the case with them. Yes Asus does need better QC. YES Asus needs to address the issues "SOME" users are experiencing. But to downplay or assume just because your damn device isn't working right, everyone else's isn't also. Or try to rationlaize n be like well they didn't rub the test right. Some people are just looking and hoping others have issues. That's all I'm saying. Just because your sh#& doesn't work right, don't assume everyone else's is the same. Because for the majority of prime owners it isn't. Like I said before, I did the research on Prime and very satisfied with purchase. GPS on my is not important to me or majority of users. So no reason really to wait to buy one. Wait just because a minute/small numerous of people have issues? Come on now...obviously the consumer isn't buying it and can think for themselves because device still selling like crazy and preorders backed up.
Sent from my Transformer Prime TF201 using xda premium
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Click to collapse
1) I'm not saying that all devices have these problems, and neither are a lot of other "complainers". I'm also not "hoping" people will have issues.
2) You don't know whether or not the majority of owners are experiencing problems. No one knows what the actual statistics are. And before you reference a poll on a forum, I suggest you take a course in statistics to know how bad and unrepresentative those are. You're saying what you want the case to be, not necessarily what it actually is (which no one knows).
3) It doesn't take a majority to make a problem serious. 35% experiencing the issue can be considered a serious problem, and other non-majority percentages can also be great enough to constitute a "serious" problem. For a lot of products, in fact, a fairly "low" percentage actually constitutes a serious failure rate.
4) The consumer isn't "buying it" (believing these issues exist) because the VAST majority of people who will buy the Prime aren't on XDA and consequently don't know anything about them before buying it.
5) Being concerned about this device is fully based on sound reasoning. I can read through this forum and determine based on the quantity and type of comments made what is likely going on. And what is going on is very similar to the design faults I have experienced with my HTC Sensation. That is why I believe there is a serious enough chance that the Prime's issues boil down to design faults to throw up the yellow flag (caution flag in auto racing) for potential buyers. I can sort out what is probably QC versus design faults, and imo it is reasonable to suggest that poor Wifi and GPS are probably the consequence of design faults, while issues that are less reported like dead pixels are probably QC issues that fewer people have. What's ultimately "unreasonable" is to have such evidence of a possible serious issue and to not tell potential buyers about those problems. If you have a Prime that has good Wifi and GPS performance, good for you. But YOU are the one who is being misleading if you tell potential buyers that there are no issues whatsoever. What you SHOULD be saying is "Hey, I like my Prime, it works perfectly for me, but there are a lot of people with Wifi and GPS issues, so I would be careful if I were you and go into this decision knowing something like that might happen". The truth is, YOU are the one who is ascribing YOUR personal situation to ALL Prime's, and consequently YOU are one of the most misleading posters out there right now.

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The Janitor Mop said:
1) I'm not saying that all devices have these problems, and neither are a lot of other "complainers". I'm also not "hoping" people will have issues.
2) You don't know whether or not the majority of owners are experiencing problems. No one knows what the actual statistics are. And before you reference a poll on a forum, I suggest you take a course in statistics to know how bad and unrepresentative those are. You're saying what you want the case to be, not necessarily what it actually is (which no one knows).
3) It doesn't take a majority to make a problem serious. 35% experiencing the issue can be considered a serious problem, and other non-majority percentages can also be great enough to constitute a "serious" problem. For a lot of products, in fact, a fairly "low" percentage actually constitutes a serious failure rate.
4) The consumer isn't "buying it" (believing these issues exist) because the VAST majority of people who will buy the Prime aren't on XDA and consequently don't know anything about them before buying it.
5) Being concerned about this device is fully based on sound reasoning. I can read through this forum and determine based on the quantity and type of comments made what is likely going on. And what is going on is very similar to the design faults I have experienced with my HTC Sensation. That is why I believe there is a serious enough chance that the Prime's issues boil down to design faults to throw up the yellow flag (caution flag in auto racing) for potential buyers. I can sort out what is probably QC versus design faults, and imo it is reasonable to suggest that poor Wifi and GPS are probably the consequence of design faults, while issues that are less reported like dead pixels are probably QC issues that fewer people have. What's ultimately "unreasonable" is to have such evidence of a possible serious issue and to not tell potential buyers about those problems. If you have a Prime that has good Wifi and GPS performance, good for you. But YOU are the one who is being misleading if you tell potential buyers that there are no issues whatsoever. What you SHOULD be saying is "Hey, I like my Prime, it works perfectly for me, but there are a lot of people with Wifi and GPS issues, so I would be careful if I were you and go into this decision knowing something like that might happen". The truth is, YOU are the one who is ascribing YOUR personal situation to ALL Prime's, and consequently YOU are one of the most misleading posters out there right now.
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Actually for your second to last sentence, I have. I've never said no one has nothing tl worry about as I know there are issues out there. I'm talking about when the various same people go on saying don't get the device because theirs is faulty and that more than likely the new owner will experience same issues. So when they come saying that in threads, I interject my experience with device. Period
sent from my Transformer Prime, The Best and Most Powerful Android device out today. Get used to it!

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One thing you guys all need to remember is, the VAST majority of people buying tablets have no ****ing clue what XDA is. They do not have hundreds, or thousands of posts in tech forums. 60% satisfaction, or dissatisfaction, or whatever means pretty much nothing on this forum. Lets say that Asus ends up selling 2 million of these things (Random number). How many of those 2 million are going to be on XDA complaining about their tablets? Hundreds. You all need to realize that any poll done on this site has such a small sample of data that it is virtually ****.

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So, can you list the "ppl" who are telling ppl not to get the device? Or are these based on assumptions as well? Or does "complaining" or sharing info on defective GPS constitutes as telling ppl not to purchase the device? Is GPS not considered a problem since it means nothing to you? Do we have to follow your act and just "let it slide"?
If you are happy with it, and do not consider your Prime to be defective.. FINE. But we do not work for Asus, nor should we care for "potential" Prime purchasers. Each person should do their own research (if they are on this forum), read the forum/threads as they fit, and decide on their OWN. I really don't get this... "complain less or ignore your minor issues so we can keep the image of PRIME prestigious" attitude.