[Q] Random shutdowns - AT&T Samsung Galaxy S II SGH-I777

I've had this phone since the end of October, and recently (within the last 2 weeks), I have noticed that it will just turn off randomly and the power button becomes unresponsive. I have to do a battery pull to get it to power back on. This happens 2-3 times per day.
I have only rooted it; no cfw or anything. Does anyone have this problem or a solution?
Thanks

This happens to me some times as well. I found my cause was when I used miui locker. I'm rooted running latest ICScrewed ROM
Sent from my SGH-I777 using xda premium

Random Shutdown
southpawaf said:
I've had this phone since the end of October, and recently (within the last 2 weeks), I have noticed that it will just turn off randomly and the power button becomes unresponsive. I have to do a battery pull to get it to power back on. This happens 2-3 times per day.
I have only rooted it; no cfw or anything. Does anyone have this problem or a solution?
Thanks
Click to expand...
Click to collapse
Be sure to check the battery level.
I have seen this issue when the battery is defective and
will not hold at least a 15% charge at normal shutdown.
The battery level bar may not be accurate, so you might want to
test it with a new battery.
Good Luck!

Well, once I pull the battery and reboot, the phone works fine again on the same charge. It will work for 2 days on the same charge; it just turns off several times. I guess it would be easier to buy another battery than go through the hassle of dealing with a Samsung RMA or AT&T.
I use JuiceDefender if that would make any difference.

My girlfriend and I had the same issue and it turned out to be widget locker, so if you use that it may be the cause.
Sent from my SGH-I777 using XDA App

It's a Sleep of Death.
Are you undervolting?
If on the stock kernel, are you using SetCPU?
Long-press of power (more than 10-15 seconds) should reset you without a battery pull.

What she said ^^^^^
Sent from my SGH-I777 using Tapatalk

Had the same issue, I a fit of frustration I removed a bunch of apps all at once, and the problem went away. I suggest removing apps that you have recently downloaded till you find what's causing the issues.

Symptoms describe what entropy suggested. (sleep of death).
Tried a factory reset yet? You could go app by app as well till you find the culprit.
Sent from my SGH-I777 using Tapatalk

I got frustrated and removed a bunch of apps all at once like hd779 did, as well as disabled juicedefender. I have not messed with the cpu or voltage. I did all this last night and it hasn't died yet, so maybe something worked.
Thanks for the tips.

Did you install the recent update, my issue did not start until I installed it, but like I said I uninstalled a bunch of apps all at once so I could not indentify which app it was, my hypothesis is there is an app or apps out there that do not play nice with the latest update.

I did not have the update installed. As a matter of fact, the thing won't update. I've tried about 5 times and it keeps rebooting and telling me that the update was interrupted and it just gives up.
I'm going to turn on juicedefender later today to see if that was the culprit.

Entropy512 said:
It's a Sleep of Death.
Are you undervolting?
If on the stock kernel, are you using SetCPU?
Long-press of power (more than 10-15 seconds) should reset you without a battery pull.
Click to expand...
Click to collapse
I have a similar issue and the solution you provided worked every time. Is there any way to get rid of this? I am using CM7.1.
When I take my phone to use, screen wouldn't switch on pressing power button. Only way to resolve would be to long press power button and it restarts. I never had to do a battery pull. Doesn't happen frequently. May be 4-5 times over 2-3 months time period.
I just recently installed setcpu and tried changing min and max frequencies. But I have encountered this issue even before installing this app.

I used to use Load Monitor to fix the Sleep of Death issue. But ever since rooting, changing to Entropy's kernel, loads of battery optimizations, Llama configurations (not sure what did it), the Sleep of Death problem has gone away and I can do without the Load Monitor app.

dineshbabumm said:
I have a similar issue and the solution you provided worked every time. Is there any way to get rid of this? I am using CM7.1.
When I take my phone to use, screen wouldn't switch on pressing power button. Only way to resolve would be to long press power button and it restarts. I never had to do a battery pull. Doesn't happen frequently. May be 4-5 times over 2-3 months time period.
I just recently installed setcpu and tried changing min and max frequencies. But I have encountered this issue even before installing this app.
Click to expand...
Click to collapse
Grab the contents of /proc/last_kmsg after you've rebooted with a long press of power. (Hopefully the CM7.1 kernel supports ramconsole. I've been so busy patching up to update3 that I haven't had a chance to coordinate with those guys.)

Related

Sleep of death fix by rooting?

Ive been having the sleep of death problem with the my phone right out of the box. I have updated to MR5 and tried many factory resets.
My question now is that was anyone that had the sleep of death issue been able to solve it by rooting the phone and/or installing a different rom? If yes, this would be a big help because its VERY annoying having to pull the battery 6-8 times a day. Thanks!
Have you tried flashing the SBF?
mastdesi said:
Ive been having the sleep of death problem with the my phone right out of the box. I have updated to MR5 and tried many factory resets.
My question now is that was anyone that had the sleep of death issue been able to solve it by rooting the phone and/or installing a different rom? If yes, this would be a big help because its VERY annoying having to pull the battery 6-8 times a day. Thanks!
Click to expand...
Click to collapse
I wouldn't say that the problem is "solved", but I have certainly experienced it much less frequently after rooting and unlocking my phone (from several times a day to maybe once a week).
The only way to fix the Sleep of Death is by returning the phone. There is a bad batch of them out there. Trust me I know. I picked one up mid August and was stuck pulling the battery every couple of hours even after flashing, hard resets, turning off various radio etc. I finally got the phone swapped out, no issues since.
I picked mine up on August 12th and just after the update of mr5 i ended up getting a new one from the sprint store.
i havent had one issue with this new one. i left it unrooted for about a week and had no issues.
id go to sprint and ask for new phone.
Wtf is black sleep, screen of death??
Sent from my MB855 using xda premium
DEFNUB said:
Wtf is black sleep, screen of death??
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Lol...
I believe "sleep of death" is when you hit the power button to put your phone to sleep it never wakes back up; just sits on black screen no matter how many times you hit power. Some experience this after updating their device.
DEFNUB said:
Wtf is black sleep, screen of death??
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
the sleep of death is when the phone goes idle and screen goes off (normal so far), but when you go to light it back up by hitting top power button then nothing no matter how long you hold the button - just nothing as if there is no battery in the thing.
Only way to turn phone on is to pull battery, put it back in, then hit power button to turn it back on.
That is screen of death. Mine did it randomly (too many for my taste) before the update, now it has only happened once in the 3 weeks since the update.
distantneighbor said:
the sleep of death is when the phone goes idle and screen goes off (normal so far), but when you go to light it back up by hitting top power button then nothing no matter how long you hold the button - just nothing as if there is no battery in the thing.
Only way to turn phone on is to pull battery, put it back in, then hit power button to turn it back on.
That is screen of death. Mine did it randomly (too many for my taste) before the update, now it has only happened once in the 3 weeks since the update.
Click to expand...
Click to collapse
Lol ^^^ i think i said that....
kennypowders said:
Lol ^^^ i think i said that....
Click to expand...
Click to collapse
yeah, just not necessarily after the update

[Q] Screen goes black

Hi, sometimes while I am using my phone, the screen turns off on its own, but the touchscreen still works and (obviously) pressing the power button doesn't do anything. I have let it sit this way overnight to see if the problem goes away and it doesn't. I have to remove the battery to make it go back to normal. This problem started about 3 days ago and has gone from happening once a day to about 10 times a day, which is getting me worried. I was running cyanogenmod 7 when the problem started, but I switched to liquid gingersense to see if the problem would still occur and it does. I apologize if this has been discussed already, I did a couple of searches and couldn't find anything that seemed to be my exact problem though.
Sounds to me that u r experiencing bsod(black screen of death). This happen when u leave it sleep and screen doesn't come back on....what u have to do is change ur governor to ondamand and up ur min....and that should work.
Sent from my ADR6400L using XDA App
I'll give that a try, but I've noticed that it only happens when i'm using the phone. I can leave the phone on all night and it won't happen, but if i use it for like 10 minutes it will.

sgh-i777 cm7.1 screen randomly won't wake

hi all,
been running cm7.1 relatively happily for months. there are a few bugs (features?) that drive me crazy. the worst one is that the phone randomly won't wake the screen from the power button.
the phone is awake as i can SSH into it, it just won't wake the screen.
sometimes if i repeatedly press the power button and swear at the phone it will then turn on. but that's rare. usually i just have to wait and try it again 5+ minutes later and it will turn on as if nothing happened.
yes, i searched at length on this one...
ideas? thanks!
It has happened to me 2-3 times in CM7. It is known as sleep of death and is a common problem for many. I believe it is not limited to CM but I haven't tried other ROMs for longer period. May be you can try different ROMs after reading through the thread and see if there is no reported SOD issue.
I faced this issue with Icscrewd 2.0.1 ROM 4 or 5 times. If i press the power button it used to restart.
I have had this problem. I reset my phone (Wiped and Reinstalled) and that worked for me. Have you tried it?
This has happened to me a few times on this phone, but also happened from time to time on my old Atrix as well as my captivate. I found that getting a call it text will often wake it up. plugging it on to a power source also seems to help.
Sent from my SGH-I777 using XDA App

[Q] problems with my phone... how to track down the problem

Hi all,
recently I flashed Ressurection Remix v3.8 with Siyah kernel 3.0.15
it worked pretty well but from time to time my phone would freeze up, get really warm and reboot (or not, and possibility to turn it on is to take the battery out and turn it back on)
after the phone is switched back on, the battery goes to 1% or 3 % and switches off quite quickly.
when I plug it in to charge it almost immediately goes back to the original battery charge
does anyone recognize this problem?
or if not any ideas whether it is an issue with the rom, kernel, radio or something else?
many thanks
supermooshman said:
Hi all,
recently I flashed Ressurection Remix v3.8 with Siyah kernel 3.0.15
it worked pretty well but from time to time my phone would freeze up, get really warm and reboot (or not, and possibility to turn it on is to take the battery out and turn it back on)
after the phone is switched back on, the battery goes to 1% or 3 % and switches off quite quickly.
when I plug it in to charge it almost immediately goes back to the original battery charge
does anyone recognize this problem?
or if not any ideas whether it is an issue with the rom, kernel, radio or something else?
many thanks
Click to expand...
Click to collapse
What is the real version of your Siyah kernel? because Siyah 3.0.x can never boot RR 3.8!
Jokesy said:
What is the real version of your Siyah kernel? because Siyah 3.0.x can never boot RR 3.8!
Click to expand...
Click to collapse
my bad, it's SiyahKernel S2-v4.1.5
supermooshman said:
my bad, it's SiyahKernel S2-v4.1.5
Click to expand...
Click to collapse
I recognise your problems.
1. "The phone will freeze up" may be caused by some user unstable settings on the kernel, or the general instability of your ROM + the kernel combo, or maybe you are using a conflicting script.
- Next time your phone freeze up, just hold down the power button for about 8-10 seconds instead of removing the battery.
- to solve this problem,
a. Reset all your kernel settings to default
b. remove any other scripts that might be running on your phone.
c. try to track what activity normally trigger this freeze up
d. If the problem persists, you can try another kernel.
2. "after the phone is switched back on, the battery goes to 1% or 3 % and switches off quite quickly". this one may be caused by the fact that your fuel gauge chip is not yet settled.
- to solve this one,
a. charge you phone,
b. Install and run Extweaks, under misc, select Reset Fuel Gauge chip.
c. Exit extweaks and leave your phone untouched for about 1hr to allow it to settle down.
Thanks, I'll give it a try!
Sent from my GT-I9100 using xda app-developers app
Jokesy said:
I recognise your problems.
1. "The phone will freeze up" may be caused by some user unstable settings on the kernel, or the general instability of your ROM + the kernel combo, or maybe you are using a conflicting script.
- Next time your phone freeze up, just hold down the power button for about 8-10 seconds instead of removing the battery.
- to solve this problem,
a. Reset all your kernel settings to default
b. remove any other scripts that might be running on your phone.
c. try to track what activity normally trigger this freeze up
d. If the problem persists, you can try another kernel.
2. "after the phone is switched back on, the battery goes to 1% or 3 % and switches off quite quickly". this one may be caused by the fact that your fuel gauge chip is not yet settled.
- to solve this one,
a. charge you phone,
b. Install and run Extweaks, under misc, select Reset Fuel Gauge chip.
c. Exit extweaks and leave your phone untouched for about 1hr to allow it to settle down.
Click to expand...
Click to collapse
hmmm didn't quite work:
1.
- reset the kernel
- removed all init.d scripts
- no idea how to do that :-s
- going to try this now (any suggestions by any chance?)
2.
- couldn't use extweaks as my phone would switch off before I could open it
fun trivia... my battery level went to -1 when I switched my phone back on... darnit
supermooshman said:
hmmm didn't quite work:
2.
- couldn't use extweaks as my phone would switch off before I could open it
fun trivia... my battery level went to -1 when I switched my phone back on... darnit
Click to expand...
Click to collapse
Did your battery run out of charge?
how many hours/mins can your phone work on battery when idle and when used?
You can try out a friend's battery and test if your problem still persists.
Jokesy said:
Did your battery run out of charge?
how many hours/mins can your phone work on battery when idle and when used?
You can try out a friend's battery and test if your problem still persists.
Click to expand...
Click to collapse
I don't think so as it happens at all different kinds of percentages, and when the phone restarts its mostly between 1% and 3%
on a single full charge when idle, the battery goes about 11 hrs
unfortunately none of my friends have a samsung - the battery of their iphone is not removable (... ok, lets not go there)
I did notice when it does happens, I am almost always using my phone (playing music, surfing, facebook etc), there is not really a particular app that is running when it happens (well maybe in the background)
also, about 5 seconds before it switches off my screen flickers, not sure if that is related (but I'm pretty sure it is)
thanks
My phone has been doing the exact same thing, screen flickers a few seconds then switches off, then the battery level has fallen ridiculously on reboot. Did you ever get to the bottom of this?
Sent from my GT-I9100 using xda app-developers app
I bought a new battery over the weekend, until now, the days and still nothing weird has happened
Maybe as jokesy mentioned, try a battery of a friend or buy a new one (they're not that expensive)
Good luck!
Sent from my GT-I9100 using xda app-developers app

[Q][help] S2 randomly shuts down

Hi. I have a very frustrating issue I hope someone can help with.
Over the last 3 days or so, my s2 has started to randomly shut itself down. It only appears to happen when I'm using an app, nothing specific, it can happen anytime.
The battery level has been anything from around 75% to 30%.
Sometimes when I turn it back on, the battery shows I am at 1 or 2 %, making me think it might be some kind of calibration problem, but I've tried the suggested method to no avail. I've also completely fresh installed the Rom I was on (neat Rom) and tried another (disaster Rom) but the problem remains.
Can anyone suggest what could be causing the random shut downs?
Thank you
Karf
Are you undervolting/ under clocking this can cause a sod
Hi. Nothing like that, just used neat Rom or disaster Rom as they come.
sent from my Westcrip powered S2
Your phone(battery) has insane gauge chip search for this it answer in your question(it's only for battery)
Happy new year
Paulius
Hi, thanks for the reply. I'm not sure my issue is to do with the guage chip directly, as my phone will switch itself off at any battery level. The issue designed in the other thread its having something like 56% and then having a much lower value after an intended reboot.
Shutdown it's called sleep of death( scary name) but it not death it's just sleeping forever... it problem with your kernel and battery problem is insane gauge chip...
Happy new year
Paulius
I've just charged to full charge, unplugged - and within 2 minutes, the phone froze, could not do anything - so i pressed the power button until it went off, and it booted back up again without me doing anything - when it booted, it showed i had 2% battery. Then it did the same thing, froze, i had to reboot - then it showed 37% battery.........no idea what's going on apart from maybe a faulty battery...
Buy new battery. It was here on the forum a few times.
Yes. When phone hot(sometimes not) it take battery about 50-60%(I don't know exactly) but sometimes it add battery...
If you flash siyah kernel with stweaks(5 version) you can reset it but chip do funny thing even you reset...
Happy new year
Paulius
try Battery caliberation app ...
if it doesnt work buy a new battery
What are you talking about ? It's not battery Fault it's Insane Gauge Chip.... And Battery Calibration not helping...
I decided to go the whole hog and go back to a stock unrooted ICS, after wiping everything, then CFRoot - then reinstalled Neatrom light - currently restoring apps via Titanium - fingers crossed...
I think you don't have anymore BSOD But if you have flash Syiah kernel
Try new kernel and reset fuel gage
Try installing a new kernel like siyah or dorimanx and then reset your battery log this should resolve your problem if not buy a new battery.
karfeef said:
Hi. I have a very frustrating issue I hope someone can help with.
Over the last 3 days or so, my s2 has started to randomly shut itself down. It only appears to happen when I'm using an app, nothing specific, it can happen anytime.
The battery level has been anything from around 75% to 30%.
Sometimes when I turn it back on, the battery shows I am at 1 or 2 %, making me think it might be some kind of calibration problem, but I've tried the suggested method to no avail. I've also completely fresh installed the Rom I was on (neat Rom) and tried another (disaster Rom) but the problem remains.
Can anyone suggest what could be causing the random shut downs?
Thank you
Karf
Click to expand...
Click to collapse
I think I have a very similar issue. The randomly reboots happens several times a day, it does not happen though when charging (never). By now I'm on jb leak and still have the issue. When it shuts down, the sreen dims a bit and then it's gone, the weird thing is that often I have to pull the battery or charge the phone before reboot is possible, the battery shows different values after rebooting, sometimes close to what was before (especially when rebooting on charger), and sometimes way off the values before. I came initially from slimrom with siyah or dorimanx kernel, I really hoped jb leak would help (also tried different kernels), but it didn't. It also seems to me that it happens more often with the sd card (32gb) and without the phone seems more stable, but still it happens from tme to time. Once the screen dim (only one or two steps) and shut down even happend when in CWM recovery, is it maybe hardware related? It's very hard to find the source of the problem, anybody else experience similar issues? By the way the shutdown I have is not a proper shut down, the phone doesn't show the message "is shutting down".
I've completely wiped, used Odin to go back to ics stock, installed cfroot, then installed neatrom light. Had the same issue, so I've installed siyah, and used stweaks to reset the battery fuel gauge. I've only been off charge for 10 mins so far, but normally it would have shut down by now, so here's hoping...
sent from my Westcrip powered S2
Update - battery was at 89%, and the phone shut down, when rebooted, it showed 28%, then when plugging in while it was shut down, the battery icon showed about 50%. Like a previous reply, it never happens on charge, so it does appear that the battery is knackered, time to go shopping I guess :-\
Sent from my GT-I9100
karfeef said:
Update - battery was at 89%, and the phone shut down, when rebooted, it showed 28%, then when plugging in while it was shut down, the battery icon showed about 50%. Like a previous reply, it never happens on charge, so it does appear that the battery is knackered, time to go shopping I guess :-\
Sent from my GT-I9100
Click to expand...
Click to collapse
I had the same problem - SOD several times a day. I change the batery with a fresh new samsung 2000 mA one.
Unfortunatelly SOD came back, but I found a trick: turn off WiFi. Use it only manually.
For the past 3 months I succeded to have 0 SOD's.
I know that manual WiFi is a setback but it works with those experiencing SOD.
Hope it will be usefull.

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