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So, I'm getting really frustrated with all of the stuff I've been reading about the Prime. I got mine just before Christmas and it hasn't given me any major problems, a couple of nuisance things here and there. But what I'm worried about is the talk of it being discontinued already, what kind of dev support is this going to get, the possibility of some issues popping up down the road, and the feeling of having paid $500 for a flawed product. I've been holding off from returning it in hopes of some miracle fix coming along or some announcement from ASUS that they'll offer some sort of upgrade for the early adopters. But, as I get close to my 30 day return window closing, i have to consider what to do...
So, if you were going to buy something today that isn't the Prime, what would it be, and why?
Also, do you think my logic is flawed? Should i continue to "wait and see"?
Thanks for your input.
Sent from my Transformer Prime TF201 using xda premium
I returned mine, and bought the original TF-101. It can't match the Prime is processor power, but everything on it works perfectly, and it was $100 cheaper.
There is no alternative. Stop feeding into the rumours n hype. I'd you would take a look in Android developement you would already see we got alot going on. We got root less than a couple days after ICS release. We already have overclocking on the prime. We already have Linux running on prime. Come on now.. Plus most people spreading the rumours don't know jack or even own a prime. There are lots of people without even owning the device taking b.s. and spreading stuff like they know what's going on. Most rumor threads are always false n should be taken with a grain of salt. There are members here out to bash the prime or make it look bad so to try to scare people off from it. READ the positive threads more instead of the nonsense..lol
People will believe anything they read SMH lmfao
I like how you changed it to Discuss..lol.
Rumors of discontinue? Replacements with better model?
The problem here is that talk is cheap, and you need to filter out the signal from the noise. If you're happy with your product, then that should be the informing factor. Technology will always be improving and you just have to jump in where you think is best.
I'm not sorry I returned mine. It's a relief to no longer have the Asus dark cloud hanging over my head. I too am looking for a replacement.
Also, there is another thread here today showing a retailer which has already discounted them to $399. Are the fire sales already starting?
The only reason I could see them discontinuing it would be to release a Prime with a new casing fixing the major issues. If they do this I couldn't see them not allowing Prime owners a swap.
Moothead2 said:
The only reason I could see them discontinuing it would be to release a Prime with a new casing fixing the major issues. If they do this I couldn't see them not allowing Prime owners a swap.
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This.
Either the current model is not being discontinued (most likely), or they're redesigning it, in which case, they'd have to allow people to RMA/swap out the exisiting model.
The original TF101 and dock or wait to see what the equal from Lenovo is like - as I want the dock! Nite well that had my OG not ended up in it's current damaged state, I would not have bought the Prime.
Now if all I wanted was a tablet, I would probably have gotten the TF101 or the Galaxy Tab (either the aging 10.1 or the newer 7.x). The Samsung having had a 3G version that my carrier used to carry would have sinched it, for the same price point as a TF+dock. Nota bene: while the first Gen of Galaxy Tab 10.1 does have a keyboard dock available for like $80, it doesn't have a battery or net book folding feature like the Transformers do.
Sent from my Transformer Prime TF201 using Tapatalk
nyijedi said:
This.
Either the current model is not being discontinued (most likely), or they're redesigning it, in which case, they'd have to allow people to RMA/swap out the exisiting model.
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I hope they do the latter, it would boost their reputation highly after the near-disaster launch for their PR department. They could even gut the old Primes and then just put the main componants into the new casing and then sell them off at a slightly lower price so they will be hardly losing anything. Either way, I'm still pleased with my Prime, the Wi-Fi works decently in my house where I'll be almost exclusively using it and GPS is a non-issue for me anyway.
thomslik said:
I'm not sorry I returned mine. It's a relief to no longer have the Asus dark cloud hanging over my head. I too am looking for a replacement.
Also, there is another thread here today showing a retailer which has already discounted them to $399. Are the fire sales already starting?
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$100 cheaper is not a fire sale..lol OTA called a Promo
as far as i can tell, the new t700 will have the same specs except the screen res, as long as we have a few good dev's here we should be ok regardless, i would imagine that alot of the roms that take advantage of the tegra 3 and the radio's on the t700 would be easy enough to apply to the tf201 with some tinkering, and like others have said we already got some good stuff going on in the dev section.
if you want to feel better about your prime go and hang out in there for a a bit the general and q&a portions of the forum have become like the weekly world tabloids, running rampant with rumors of 5 legged bat children and the Bermuda triangle of GPS signals....
i'm right there with you, the loss of dev support is more important to me then almost any other aspect of the tablet it's self, i have never bought a device that the manufacture was more prompt and robust then what some dev random dev has come up with in his moms basement, kind of sad when you think about it. that some multi million dollar corp isn't as good as a few guys just hanging on the internet with a passion, seems like HR needs to find guys who love their job....anyways hang in there and we have a 1 year warranty on our product, all else fails hook it up to a car battery and send it back....lol
When mine was running Honeycomb, I was going to return it and wait for the iPad 3. The Prime was slow and apps were closing and unpredictable.
After the ICS update, this Transformer Prime is hummin' like a beast out of Hades. I love it. I just got the keyboard dock, and now it looks like a netbook. LOL.
Anyway, for those with TP issues, keep talking with ASUS so that they can resolve the issues. I have to say that their customer service has been very strong. If this were Apple, they'd be denying there were any issues!
That being said, if you want a table that has no issues and just works, get an iPad. It may lack some of the technological sophistication that the latest Android tabs have, but that is balanced by a very stable platform.
I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
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Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
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THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
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Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
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Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
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Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.
The purpose of this poll is to shed some light on how many XDA members have problems with their units and how many do not. I don't care how many old similar threads there were in the past. After 2 months on the market, I and others, would like to see what owners think of their Prime and it's advertised features.
This thread is not meant to flame Asus or the TF201.
A simple yes, no or undecided will suffice.
Before voting please take the time to properly try out your Prime with Android 4.0(ICS) installed.
*** Mods. PLEASE don't close this poll. I am on my 5th Prime and I need to get a current idea of how many XDA owners have a good Prime. So that I and others can make an informed decision wether or not to continue playing Russian Roulette in hopes of getting a good Prime or just give up and move on. Thank You***
Yes, I am.
It's almost like a trick question.
Am I satisfied with my Prime? Yes.
Am I satisfied with its properly functioning features? Yes.
Are all its features properly functioning? No.
Therefore, personally, I'd say yes, I'm satisfied with it and its advertised functions; albeit one of those advertised functions does not work. I love it and wouldn't want a 300t or 700t if their ugly arses were out today.
More "professionally," (speaking for the general masses) of course not. How could I be? Screen bleed, dead pixels, possibly incomplete circuit boards: these things are easily someone's fault other than ASUS's (apart from lacking QC), as in whoever manufactured/supplied the screens and boards. But how these things are put together and tested is all their business, and many units are put together lacking advertised features altogether or showing HUGE variations of issues if they're not lacking, and being shipped without apparently ever even being turned on to have a glance at the bootscreen. And of course they wouldn't test every single device, but if they tested any proper number of devices per batch, they would have seen every issue (probably did) and should have stopped.
WoW!! 5 to 1 so far. I guess my local Bestbuy and Gamestop received a bad batch. If the majority continues to vote in favor of being completely satisfied with the TF201 and all of it's advertised features by a large margin, then Asus has done their job and it would be hard to argue otherwise.
buxtahuda said:
It's almost like a trick question.
Am I satisfied with my Prime? Yes.
Am I satisfied with its properly functioning features? Yes.
Are all its features properly functioning? No.
Therefore, personally, I'd say yes, I'm satisfied with it and its advertised functions; albeit one of those advertised functions does not work. I love it and wouldn't want a 300t or 700t if their ugly arses were out today.
More "professionally," (speaking for the general masses) of course not. How could I be? Screen bleed, dead pixels, possibly incomplete circuit boards: these things are easily someone's fault other than ASUS's (apart from lacking QC), as in whoever manufactured/supplied the screens and boards. But how these things are put together and tested is all their business, and many units are put together lacking advertised features altogether or showing HUGE variations of issues if they're not lacking, and being shipped without apparently ever even being turned on to have a glance at the bootscreen. And of course they wouldn't test every single device, but if they tested any proper number of devices per batch, they would have seen every issue (probably did) and should have stopped.
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Well said. I respect your opinion and your vote.
Now that I have a Prime where everything works (as posted, within the advertised functions), I love mine. It's fast, well-built, has an excellent screen, and I can read the damn thing in direct sunlight (which was what excited me the most about the Prime).
So, I'm quite satisfied.
skygunner27 said:
WoW!! 5 to 1 so far. I guess my local Bestbuy and Gamestop received a bad batch. If the majority continues to vote in favor of being completely satisfied with the TF201 and all of it's advertised features by a large margin, then Asus has done their job and it would be hard to argue otherwise.
Well said. I respect your opinion and your vote.
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It always turns out like this..lmfao. we had a thread just days ago shut down with exact same poll. That poll showed a total of over 80% saying yes, they satisfied with their primes and that they keeping it. WITHOUT A DOUBT, THERE ARE DEFECTIVE UNITS OUT THERE...BUT there's an even greater number out there that isn't and they truly love their prime. Ill admit, its surreal hearing about about people going thru several devices before getting a good one. I must have great luck to have my only 1 unit from Gamestop since 12/22, early batch, n it works great, looks great, display great, and wireless is great(aside from GPS of course..lol but now I learned how to use my phone as an external GPS reciever so I'm good).
If this poll ends by a large percentage voting yes. I will purchase my 6th prime at the other Bestbuy across town. I too want a PERFECTLY working Prime NOW!! Believe it or not. I'm too embarrased to buy another prime at my local gamestop or Bestbuy again. Through my 5 defective Primes, even I can see that the Prime is an amazing device as long as BT,Wifi and BT & WiFi work at the same time minus all the other issues. My last 5 Primes couldn't make it out of my living room 15ft away from my E4200 router.
demandarin said:
Ill admit, its surreal hearing about about people going thru several devices before getting a good one.
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Actually, I'm no longer surprised by this. It seems that consumer technology products in general suffer from initial build quality issues nowadays. For example, I went through three HP Envy 14 notebooks before getting a good one (bad keyboard lighting, bad DVD drive, broken fan that sounded like a jet aircraft taking off). I went through three Samsung Epic 4G's before getting one where the capacitive buttons all worked. I went through two Motorola Photons until I got one where the haptic feedback worked. All of those were purchased within a month or two of their respective launches.
And, I hate to say, I went through eight (yes, 8) Primes before getting one without a defective component (none of which included relatively weak wifi or GPS). Each and every Prime had something that either didn't work or was defective--and I'm not terribly picky. Two had screens that were atrocious (yellow tint, horrible colors), one had a stuck pixel and excessive light bleed (and I don't consider minimal light bleed to be an actual flaw with IPS screens) along with a bad speaker (broke up at higher volumes), one had an ugly chemical stain on the backplate and a bad speaker, one had a rattle near a docking connector that clearly indicated something broken loose inside, etc., etc.
I think that if you want to avoid getting defective units today, you need to wait a minimum of three months after launch to let the manufacturer work out the kinks. And I think that applies to every manufacturer today, bar none.
That said, my latest Prime is excellent. The other C1 unit I had was also excellent, except it had a clump of dead pixels in a place I couldn't ignore--and with millions of transistors, that kind of thing is bound to happen occasionally. So, I do think that maybe ASUS is close to being able to make a consistent product. It took them longer than I would have liked, certainly...
skygunner27 said:
If this poll ends by a large percentage voting yes. I will purchase my 6th prime at the other Bestbuy across town. I too want a PERFECTLY working Prime NOW!! Believe it or not. I'm too embarrased to buy another prime at my local gamestop or Bestbuy again. Through my 5 defective Primes, even I can see that the Prime is an amazing device as long as BT,Wifi and BT & WiFi work at the same time minus all the other issues. My last 5 Primes couldn't make it out of my living room 15ft away from my E4200 router.
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I feel what you saying n what you went through. Its just so hard to believe 5 primes wifi was that bad. Doesn't make no sense. Tablet is basically useless for online functions if wifi not up to par.
As far as what you said if large percentage vote yes, you might as well head out the door now n get your 6th. One. Prime supporters will be out n full force giving an honest vote.
demandarin said:
I feel what you saying n what you went through. Its just so hard to believe 5 primes wifi was that bad. Doesn't make no sense. Tablet is basically useless for online functions if wifi not up to par.
As far as what you said if large percentage vote yes, you might as well head out the door now n get your 6th. One. Prime supporters will be out n full force giving an honest vote.
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I already have 2 C1's on hold at a bestbuy here on the other side of town. After I see a large MAJORITY saying yes, after work I'll drive over there and test them in the store for defects. If these variables pan out to work in Asus's favor, I 'll re-welcome myself as a 6x TF201 owner.
I am now but had to go through 4. Terrible wifi, really bad light bleed (not just seen on a black screen) and dead pixels plauged my first three but with the c1 I got, all the problems are still there but not noticeable during normal usage.
Sent from my Transformer Prime TF201 using Tapatalk
I just tried once. Bad gps bad wifi, and no useable wifi/bluetooth. Had bad screen bleed on left side. Took unit back. I'll try in a month.
Btw an 80% good build rate is not anything to brag about. That's pretty horrible. You need in the upper 90,s to have a successful product launch.
I have only one Prime and everything is great. Wifi is better than on my phone (Xperia Arc), but I haven't tried GPS. And everything else works great
No. I had one early launch and it had horrible WiFi with and without using Bluetooth. So, I brought it back to BestBuy. I had none of the other problems I have read about (didn't test GPS since I dont need it). Even ICS seemed to work perfectly. I have another being shipped from BB.com and I'm hoping it's a C1 since it seems like there has been better luck with the newer ones.
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
skygunner27 said:
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
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That'll be a smart move. If they let you test out device first before you take it home. Good luck! I hope this is the "One" for you.
Hard question to qualify
EDIT: Almost forgot. My current Prime is a C1 serial. They are not immune form defect, but they seem to be showing better percentages, if the rhetoric and anecdotal information is to be believed.
You know, it has all the POTENTIAL in the world. But apart from the poor R&D, testing, engineering, choice of materials, assembly, QC,supply chain and delivery woes, inconsistent build quality, etc., etc., etc., it's just freakin' AWESOME!!
I got luck, pretty much in #2 unit I got... It says VERY LITTLE for a company and it's product when buying one is a game of Russian roulette. Not that bad when you actually CAN exchange it and try, try again. But what about everyone for the first 5-6 weeks, when there WAS NO STOCK TO EXCHANGE IT FOR? You either a)gave it up, and had nothing (at least for a while), b) kept it with all it's foibles, or c) returned it and waited till stocks picked up to try again.
It does concern me that while Best Buy appears to be increasing it's stock levels, Amazon is STILL not showing that they have any intention of making this product available. I am not able to discern what this means precisely, but that, on top of all the previews of new tablets Asus is possibly releasing it gives me a bad feeling. A really bad feeling. oh... but yes. I love my Prime... REALLY, NO ****
skygunner27 said:
I'm leaving now to go and purchase my 6th prime. It's amazing how many people so far voted here in favor of a fully working Prime when I got 5 lemons in a row. I'm going to upgrade to ICS, right in the store.
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Depends on your definition of a "Lemon" If you are expecting perfection (or "Persistent Perfection" LOL) you won't be getting it anytime soon with Asus. The TF101 was awesome, and just as inconsistent, though not as riddled with issues. I had 3 of them in my search for a good one, (and I think 4 keyboards) In the end, I STILL never got a Keyboard and tablet that had matching metalic finish. I am not sure if thatwas supply side,, or if they built them at multiple plant locations, but they were inconsistent as hell.
And I thought Apple fanboys were bad! lol
SmartAs$Phone said:
EDIT: Almost forgot. My current Prime is a C1 serial. They are not immune form defect, but they seem to be showing better percentages, if the rhetoric and anecdotal information is to be believed.
You know, it has all the POTENTIAL in the world. But apart from the poor R&D, testing, engineering, choice of materials, assembly, QC,supply chain and delivery woes, inconsistent build quality, etc., etc., etc., it's just freakin' AWESOME!!
I got luck, pretty much in #2 unit I got... It says VERY LITTLE for a company and it's product when buying one is a game of Russian roulette. Not that bad when you actually CAN exchange it and try, try again. But what about everyone for the first 5-6 weeks, when there WAS NO STOCK TO EXCHANGE IT FOR? You either a)gave it up, and had nothing (at least for a while), b) kept it with all it's foibles, or c) returned it and waited till stocks picked up to try again.
It does concern me that while Best Buy appears to be increasing it's stock levels, Amazon is STILL not showing that they have any intention of making this product available. I am not able to discern what this means precisely, but that, on top of all the previews of new tablets Asus is possibly releasing it gives me a bad feeling. A really bad feeling. oh... but yes. I love my Prime... REALLY, NO ****
Depends on your definition of a "Lemon" If you are expecting perfection (or "Persistent Perfection" LOL) you won't be getting it anytime soon with Asus. The TF101 was awesome, and just as inconsistent, though not as riddled with issues. I had 3 of them in my search for a good one, (and I think 4 keyboards) In the end, I STILL never got a Keyboard and tablet that had matching metalic finish. I am nit sure if thatwas supply side,, or if they built them at multiple plant locations, but they were inconsistent as hell.
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Mine is from Amazon. Had it for all of four days lol guessing you're out of the US or have the dock on order with it?
Sent from my Transformer Prime TF201 using xda premium
Yes I am completely satisfied.
Don't shoot messenger on this one. people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe. All I know is Asucks wont fix our proven defected primes that we have right now.
http://www.transformerforums.com/forum/transformer-prime-general-discussions/13235-should-i-keep.html#post133813
People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd. I got the Champagne model with the dock. These docks are suppose to work with the new TF700 with the strip of plastic on the back, So if there isn't a design fault why not make the back of the new tablet the same as the Prime, Its already in production and would be easy for them to keep up production, everyone knows it’s the back causing these issues. on the new one they are fixing it like they should fix ours.
I would even pay shipping they should do this for everyone who spent their hard earned money and waited months after they paid to get this product only to be disappointed in certain things with it everyone who bought a prime should get the back replaced bottom line!!! It should pick up signals just like my galaxy 10.1 or my phone, it’s only fair. I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch" (LAWSUIT?).
Mine isn't too bad other than the Wi-Fi I get signal drops about every 20 seconds and a little light bleed on right side of screen its really minor in 3 small spots all on the right side of the screen the light bleed comes out about the size of a pencil if you laid it right beside the black in those spots actually one spot is about an inch up the other are about a half inch up the screen. That really don't bother me not noticeable unless on completely black screen and the light is turned up real high.
The guys on the forums have taken the back off and everything. It is a very good read but it proves its a default with Asus but they fixed their Primes themselves its a long thread but worth the read. I think this is going to turn into a modding tablet. At least I hope so, maybe I would keep it or buy another one later. The ones that took them apart got rid of the light-bleed by loosening the screws and playing around to just the right amount of pressure. But with the mods they have done with wires hooked up to the WLAN and GPS connections they got a strong signal and pick up satellites so it is an Asus default, they can’t deny it anymore, So hopefully they make a move at Asucks and fast before I have to send mine back for refund once again. I just wish they would own up and fix the Prime; it would save their reputation and make it a really good tablet that functions as it is suppose to.
Another issue is they probably have so many returns I think people that don't know might be getting screwed over because to be honest, actually I think I got a return sold to me as a brand new Tablet from a reputable source Newegg, I know Newegg would not re-box these so it would have to be Asucks and I think this might be Illegal not Newegg but Asus Selling used items as brand new. I think they may be getting returns that look brand new and boxing them up as new, when they were actually used. As far as mine goes it’s not like it came out of the box where you could tell for sure that it was used but it just didn't look in perfect condition like my other tablets I've opened and it’s been many at least over 10, but it’s very nice to be truthful and I couldn't prove if it was used for sure because it looks new, but I just have a feeling they are taking these returns that people are sending back that are opened already, and used maybe a couple times and selling them again as brand new that's just my opinion.
They have to have a giant pile of used Primes somewhere. Maybe down the line we will see refurbished ones but I haven't saw any yet and I know at least 6 people myself that took back open Primes. With slight use that still looked brand new when they were put back in the box. Sorry for such a long post I just wanted to share my experience and I'm going through the same thing. I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
Waiting for the others Acer and Lenovo seems like it will be forever from what I've read they will release in the second quarter. I think I read somewhere that it is also going to be toward the end of the second quarter. I just can’t see myself holding onto this if it is going to be discontinued and if it will never get it fixed. Someone should start modding them the right person with the right skills. Where they will look nice and clean when finished with the mod. They would make a killing if they could get the Wi-Fi and GPS issue fixed with some sort of plexi or acrylic glass smoothed out on the back like the new one or the IPAD.
First: there is enter button on every keyboard. Use it from time to time.
Second: chaging the back to a plastic one isn't easy because it would require changing a lot of the internal construction (which uses the metal back) - at least from what I read.
I know there is an enter button man, see,
I was just in a hurry I had some schoolwork that needed finished. Deadlines.
Anyways I'm not talking replacing the entire back, just a strip on the back plate. You see what I'm trying to explain. Maybe a half to full inch strip across the back with either - epoxy or glued to the metal plating that's already there.
Maybe even get into design cuts, dragons, tribal, your name, whatever you liked cut out of the back plating. using a dremel or something similar, I don't know what you would cut that back plate with but I assume a dremel would work. then have a thin enough sheet of plexi glass or acrylic, then maybe some LED's, to light it up. I don't know if that would mess with the screen viewing though, just a thought that came as I was looking around my room.
Its just an idea I thought of when I looked over at my Modded Xbox to start modding similar to Xbox mods. Like on mine I have designs cut out and LED's, I have a design cut out of the top on the shell of my JTaged XBOX along with extra fans to keep it cool. It just adds another dimension to our possibilities.
I don't think Asucks is going to fix our primes. I bet they got a junkyard full of primes my third one is going back in a couple days. Light bleed, Bad reception from WiFi. If I go to the farthest place in my house, which is upstairs and back through a hallway and into the farthest bedroom, with all my tablets the prime is 30db less reception than the others?
By the way I wasn't trying to be an ass I was just in a hurry, and trying to get everything wrote down before my test. I had an online test that I had to login to. Sorry for the eyestrain!
my dilemma
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
i caved
so they say curiosity killed the cat... luckily this cat seems to have gotten away ok thus far.
http://forum.xda-developers.com/showthread.php?t=1492609
i couldn't get the hyperlink to work properly on this tab but i'm sure i'll get it going in the future.
i'm liking it, in summary to the thread i just tried to link to is about how this one is working.
aside from the gps not getting a signal during a day and night of terrible weather, everything else seems to be going good and i can happily say that i think i got a good one... or rather one that works as it is supposed to.
i doubt i'll ever really need the gps functionality as the wifi can give me bing maps or googe maps or mapquest which can work with a little logical deduction, i'm thinking that even if that just doesn't work, i'm really not going to be swayed away from keeping this thing.
so far... me likey
Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
The cell letting me connect to my Prime away from home, that is what is one of the things that is leaning me more toward keeping this tablet. I love that patch, I forget the guys name that got it figured out but, thanks again man. If I keep my cell right beside me the Prime stays on 4 bars but sometimes it drops to 3 bars. I'm on 3G but it seems to work decent. I'm thinking of trying a lighter browser for when I do tether.
Did you have a question hiding in that wall of text?
Light bleed should NOT get worse over time.
Sent from my Transformer TF101 using xda premium
Well... don't sweat it! I've got my Prime a few weeks ago and love it deeply. I come from the 'original' TF101 and I have (had) both with the keyboard dock. Light bleed is the same as with the previous model (little better). GPS, nah who uses THAT on their tablets anyway? As for WiFi, just works great and in comparison, just google for ipad wifi issues. My girlfriend has an ipad2 and it too has wifi issues (and not my prime or laptops). Keep it, use it, love it, that's my advise.
Did you have a question hiding in that wall of text?
Thanks for the replies on the questions that I did have. Yeah maybe I should have put this in general section, but the main question why I started this thread was to ask about the Prime being discontinued. Or if this was just a rumor.
I got a few days left to decide if I want to keep mine and if they discontinue it, I'm not going to keep it, its going back. Then I went off on how Asus aint doing SH*T for us, your right about the lack of many questions, but yeah there are some questions in there, along with my rambling about Asus, I'm just pretty pissed off about this man. Anyways if my OP offended you in any way, my bad man.
Did you have a question hiding in that wall of text?
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There were plenty of questions, I just added them in quotes below. I don't even see the point of your post man, it added nothing beneficial. Thanks to those who answered. I have a better understanding now.
people believe that the Prime is being discontinued already. This is the Q&A Forum I'm newbie, so I asked here. Figured it was the correct area. Just read this thread and I don't know what to believe?
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People are talking about getting their refund while they can. I'm in the same situation but I got until the 22nd.
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I would like to know if the GPS issue where they took that off the spec sheet is what they call in the legal world as "bait and switch"
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I don't know whether to ship back because I really do like it. Or If I should just wait it out for Acer or Lenovo to release their Tegra 3s, which is also suppose to have 2GB of ram, that's a huge difference in ram, or just keep what I have and hope Asus will make it right with us.
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Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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Yeah I really don't want to let mine go either. I was just wondering does light bleed get worse? I can deal with the WiFi because it is acceptable. GPS don't matter to me. I got a cell for that.
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Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
---------- Post added at 05:28 PM ---------- Previous post was at 05:24 PM ----------
BeachAgent said:
so i just got my prime in the mail and have the keyboard for it...
and after reading many of these posts and threads i'm left wondering if i should just return it before i even open the fargin box. i'm actually contemplating opening a thread to get a poll going and see the common idea
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Don't. As its pointless and will get shut down. Good working primes clearly outnumber faulty ones. Poll will immediately show to keep it. All other polls have same result. Majority satisfied with their prime and keeping it.
---------- Post added at 05:29 PM ---------- Previous post was at 05:28 PM ----------
drvsbsm said:
I understand where your coming from. Its a crazy situation man. I would at least open it and see how it performs you might have one of the "good ones"? I know mine isn't all that good at least my GPS and WiFi, they suck. I can be in the same room walk 10 feet away and it loses a bar and drops a good amount in WiFi analyzer. That's just crazy. I'm pretty sure mine is going back I like it a lot too. Just if it didn't have those issues.
Does ANYONE know the release date for the Acer or the Lenovo. I'm more interested in the Lenovo. Asus needs some competition, like right now or soon, so that they get the point when people stop buying this Prime until its fixed. They don't care because people are still buying them.
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No new competitive tablets you mentioned will be out anytime soon. June the earliest. Too long of a wait IMO. By then Nvidia already will be ready to announce n roll out tegra4 devices. We one step ahead of the game..lol
Prime really aint as bad as I originally thought.
Completely dumb thread based on false info and specualtion. Prime is not being discontinued. New TF-300 is not a replacement for the prime. Its actually a lower specs n lower price device aimed St different market. Its more like an OG transformer 1.5. New tf-700 is not a rreplacement for prime either. Aimed at a higher end market with its HD display. Not worth the extra$100 IMO. When there hasn't been any official tests or stats shown that plastic strip on back of its metal backcover actually improves wireless reception.
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
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I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
Just return it.
drvsbsm said:
I didn't say that I believed anything that's why I asked here in the Q&A forum, I assume the forum is for questions. To be honest, now that I've used my Prime for a few days I'm liking it the more I use it, and just to clear up another issue I read in another thread not all primes are affected by the new update. I got the latest update with no battery drain or SOD issues, I don't think I'm going to send it back anymore, I've grown to like this bad boy.
Its not really as bad compared to what I've read hear about some others. They have major Issues. I just don't want something to happen down the road that gives me all the lockups and random reboots that some others are having.
So you got a laugh on me, glad that I could make you smile man. You didn't spill your coffee or anything did you? j/k man, I come in peace for real. I'm just new to this tablet and all I seem to hear is bad news.
The only thing wrong with mine is problems I have I stated, not a very good reception and slight light bleed, but its not to bad at least the light bleed, you don't even notice it unless the tablet is all the way black and light is up above 60-70%. I guess I can deal with the reception. I still get 2 bars but I forget what I get upstairs on WiFi Analyzer, I know its like 20-25 less db than my phone, the Prime will drop down 20-25 db and come back up every couple minutes. Don't know why the Prime does this. I will have to search the forums about that.
I don't believe everything I read I guess I should have made my post more clear. I was just asking a question in a Question thread, isn't that what the this forum is for?
But peace, man for real though the questions I asked about was because I had no Idea and it seemed like I was going to have all these issues that others were reporting because of my weak WiFi and no GPS. I thought that was a sign of a bad Prime. I don't even really see me using the GPS anyways and if I did I could just tether my phone or use my phone, It has a big enough screen at 4.5". I just got this thing and I"m used to a strong connection from all my devices - Galaxy Tab, Touchpad, Viewsonic GTablet, 2 Nooks, and phone.
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Fair enough. You explained your situation well. If you think you may have a wifi range issue confirm it with wifi analyzer. Don't go by bars on prime wifi, not a good indicator. There are plenty out there that get strong connections. If you think its not working right, just exchange it. Or you could try forgetting your network, then rebooting and see if that fixes it. All wifi devices will vary but the prime should be on par with your other devices. Mines is on par with my Ipad and Atrix 4g.
What firmware are you on? If not on the latest update, get on it. Plus we have another update coming early next week.
Also if it has bad light bleed, in your opinion, then just exchange it also. Don't settle for it. You can just exchange it and get a fully capable device.
I won't lie... I was eager upon opening this thread, only to be greeted by this disappointing amount of ranting found within.
I considered sifting for questions... but then decided to make a sandwich instead.
Sent from the last remaining Prime; Leader of the Autopads.
demandarin said:
So believe into the senseless rumors if you want. Some people are so gullible..lmfao we already have tons of dev. Support n this ship will keep ln moving. Stop believing every single dang thing you hear on the internet..lmao. no proof at all to suggest Prime being discontinued. If anything. Production on it has been amped up.
---------- Post added at 05:28 PM ---------- Previous post was at 05:24 PM ----------
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I will agree that the prime isn't "dead", but I will say ASUCKS has screwed this one so bad that there is no way production will continue as long as it was intended. I highly doubt that save a major MAJOR redesign of the tab, we will be seeing stock coming in for more than a ~2 mths past the TF700 series, despite what ASUCKS claims. If, and thats a big IF, the new TF700 or 300 for that matter has rectified our wifi/bluetooth/GPS problems, then production on the 201s will halt. Right now, as we speak, ASUCKS is trying to figure out how the hell they are going to weather the storm that is the blowup of the prime in their face. There's not a single techy I know that isn't aware of these issues, and most average consumers get their recommendations from us.
I would also venture to say that production has dropped, not to be argumentative demandarin, but the fact that stores can't get stock and RMAs are taking forever isn't because people are buying the hell out of these things, but because of the incredibly high return rate. Its because they know they have a serious design flaw that really can't be fixed baring admitting they originally lied when they said "we don't have any issues, we don't know what you all are talking about". And they certainly cannot admit that now with the pending lawsuit. This has been proven by huge retailers like Clove, Staples, and even AMAZON refusing to sell the damn thing due to high return rates. Honestly, when was the last time a retailer refused to sell a product before the manufacturer recalled it? So they have to weather the storm and hope that enough face can be saved and the TF 700/300 doesn't flop. They definitely lost alot of customers though, ALOT of people aren't happy, including my 2 classmates who got BC serials from bestbuy. On a side note, Staples has taken an official stance it seems to stop selling again despite the C1 reiteration they "promised" me would fix all my problems. Guess I have to return it for cash/giftcard this time around.
I've been an early adopter all my life. I am that asshole who waits in line at best buy to get the XBOX on opening night, and picked up the SGN on launch day. I used to have great faith in asus, loved them and their products, this was a naaaaasty flop. I'll be holding out until we get our new MWC announcements and see what kind of functionality the other manufacturers can bring. It's going to be really hard for me to be an early adopter of ASUcks again though.
Also I get the whole T700 premium tablet arguement, I dont want the high res display either, those pixels dont matter on a 10" screen and it'll do nothing but eat my battery/performance for $100, but imo working wifi at the hospital, which is mainly where I'll use it, is more important to me, and well worth $100 for a solid build that acer is likely to lack and working wifi/geolocation/bluetooth.
Honestly though if you can get a working prime that satisfies your needs, I'll be the first to say keep it. The device is unparalleled when working properly. Unfortunately I cannot justify paying ~500 for a tablet that won't give me continuous wifi in my hospital setting where walls are abundant, and I cant bluetooth my Breaking Bad audio to ignore vampire gayness. *high five demandarin*
sry, that was long, back to psych final studyin =\
There are so many previous thread that I could possibly post this in but they are all too busy and maybe my post would just get lost and this could be likely with this one too. I really want the Prime, but am really sent back after all the issues I see. The WiFi, bt, gps, screens cracking, light bleed, random restarts and I don't know how much else there is. My budget probably wont allow me an Infinity and I if I don't get the Prime I will be forced into the 300 series which has less battery and is slower. I don't really care about the plastic back or lack of Super IPS+ screen. So the real question is, are the new batches getting better? If I took the risk, would it be relatively risk free if it was really bugged and I could return it or would it be costing me?
Thanks, Andrew
Sent from my laptop using a keyboard (I have no fancy devices, that's why I want a Prime)
Issues not as major as it seems on the surface. Especially with wifi and screen cracking. I had my prime since 12/22 with no case or anything and never scratched or cracked screen. The few cases I've seen more likely due to user error.
Just check the link out in my signature, Positive transformer thread. That'll give you a new perspective on Prime. Well worth the purchase. I have one of the very first units and mines work great. Plenty of people like you who saw the various issue threads and got scared. Then they went for it and saw it was no where near as bad as some particular users make it seem.
Make your own choice from research. Look at the good and the bad. The Good easily outweighs the possibilities of the bad. Good luck!
mdemons12 said:
There are so many previous thread that I could possibly post this in but they are all too busy and maybe my post would just get lost and this could be likely with this one too. I really want the Prime, but am really sent back after all the issues I see. The WiFi, bt, gps, screens cracking, light bleed, random restarts and I don't know how much else there is. My budget probably wont allow me an Infinity and I if I don't get the Prime I will be forced into the 300 series which has less battery and is slower. I don't really care about the plastic back or lack of Super IPS+ screen. So the real question is, are the new batches getting better? If I took the risk, would it be relatively risk free if it was really bugged and I could return it or would it be costing me?
Thanks, Andrew
Sent from my laptop using a keyboard (I have no fancy devices, that's why I want a Prime)
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I find it amazing at how many of these threads like this there have been lately. People wanting to know if the latest batches are better than the old one and if it is now 'safe' to buy a Prime. Problem I have with this is there was never anything 'wrong' with the old batches. Something is only a problem if YOU perceive it as being a problem. For example, some people are completely fine with a small amount of light bleed as this is a very common problem for LCD screens, while others think light bleed is completely unacceptable and wish ASUS would just burn and rot in hell for having such a terrible QA department for not catching the light bleed issue.
Fact of the matter is, you can buy the Prime completely risk free from several retailers and if you are unhappy, then return it and get %100 of your money back. There is no risk involved. Best Buy for example has a 14 day return policy. If you use the Prime for two weeks and decide you can't live with some 'problem' (whether it be light bleed, dead pixel, WIFI doesn't meet your needs, or whatever) then return it.
My personal experience with my Prime:
1) It has a small amount of light bleed (doesn't bother me)
2) My GPS does not work %100 (I don't care b/c I don't need GPS in a tablet)
3) My WIFI works fine for my needs (does it fall off after a certain distance from the router? I don't know b/c I have never tried. I don't care because where I sit in my house and use it on a regular basis the WIFI is fine)
4) Does the WIFI throughput drop when bluetooth is on and streaming? I am sure it does but I have never tried. I don't use bluetooth headphones so this is something that would not and does not concern me.
5) I have experienced random reboots in the past but do not any more. One of the latest firmware updates fixed the issue
I understand why people come on these forums and get other people's opinions before making a big purchase, but don't let other people's perceived problems become your problems too. Buy the thing and make your own decision.
Edit: Best Buy now has a 30 day return policy on all electronics (so this is even better as you get a longer test drive period)
http://www.bestbuy.com/site/Help-To...es/pcmcat260800050014.c?id=pcmcat260800050014
jordache16 said:
I find it amazing at how many of these threads like this there have been lately.
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I find it amazing that within minutes of anyone posting such a question, demandarin is in there before anyone else with his canned response. I was actually going to reply, but then just had to wait and see. Sure enough.....
not to thread jack but im in kind of the same boat im looking to get a tablet mostly for djing (touch osc etc) fanbridge and browsing (maybe some gaming if my daughter is visiting) i want something highpower durable fast and bright i shutter at the thought of an ipad... (bad enough i broke down and bought a macbook pro) i want to keep it below 1k$ was waiting for the infinity but now i'm hearing rumors its not getting released this year.. can anyone recommend either a tablet coming out in the next few months or something that wont be obsolete in a year (lol like my thunderbolt) thanks
jordache16 said:
I find it amazing at how many of these threads like this there have been lately. People wanting to know if the latest batches are better than the old one and if it is now 'safe' to buy a Prime. Problem I have with this is there was never anything 'wrong' with the old batches. Something is only a problem if YOU perceive it as being a problem. For example, some people are completely fine with a small amount of light bleed as this is a very common problem for LCD screens, while others think light bleed is completely unacceptable and wish ASUS would just burn and rot in hell for having such a terrible QA department for not catching the light bleed issue.
Fact of the matter is, you can buy the Prime completely risk free from several retailers and if you are unhappy, then return it and get %100 of your money back. There is no risk involved. Best Buy for example has a 14 day return policy. If you use the Prime for two weeks and decide you can't live with some 'problem' (whether it be light bleed, dead pixel, WIFI doesn't meet your needs, or whatever) then return it.
My personal experience with my Prime:
1) It has a small amount of light bleed (doesn't bother me)
2) My GPS does not work %100 (I don't care b/c I don't need GPS in a tablet)
3) My WIFI works fine for my needs (does it fall off after a certain distance from the router? I don't know b/c I have never tried. I don't care because where I sit in my house and use it on a regular basis the WIFI is fine)
4) Does the WIFI throughput drop when bluetooth is on and streaming? I am sure it does but I have never tried. I don't use bluetooth headphones so this is something that would not and does not concern me.
5) I have experienced random reboots in the past but do not any more. One of the latest firmware updates fixed the issue
I understand why people come on these forums and get other people's opinions before making a big purchase, but don't let other people's perceived problems become your problems too. Buy the thing and make your own decision.
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+1
This pretty much summarizes my feelings on this tablet. Mine has a few (minor) problems, which are pretty similar to those listed above. Overall I think that the pluses far outweigh these and I am delighted with it.
jordache16 said:
I find it amazing at how many of these threads like this there have been lately. People wanting to know if the latest batches are better than the old one and if it is now 'safe' to buy a Prime. Problem I have with this is there was never anything 'wrong' with the old batches. Something is only a problem if YOU perceive it as being a problem. For example, some people are completely fine with a small amount of light bleed as this is a very common problem for LCD screens, while others think light bleed is completely unacceptable and wish ASUS would just burn and rot in hell for having such a terrible QA department for not catching the light bleed issue.
Fact of the matter is, you can buy the Prime completely risk free from several retailers and if you are unhappy, then return it and get %100 of your money back. There is no risk involved. Best Buy for example has a 14 day return policy. If you use the Prime for two weeks and decide you can't live with some 'problem' (whether it be light bleed, dead pixel, WIFI doesn't meet your needs, or whatever) then return it.
My personal experience with my Prime:
1) It has a small amount of light bleed (doesn't bother me)
2) My GPS does not work %100 (I don't care b/c I don't need GPS in a tablet)
3) My WIFI works fine for my needs (does it fall off after a certain distance from the router? I don't know b/c I have never tried. I don't care because where I sit in my house and use it on a regular basis the WIFI is fine)
4) Does the WIFI throughput drop when bluetooth is on and streaming? I am sure it does but I have never tried. I don't use bluetooth headphones so this is something that would not and does not concern me.
5) I have experienced random reboots in the past but do not any more. One of the latest firmware updates fixed the issue
I understand why people come on these forums and get other people's opinions before making a big purchase, but don't let other people's perceived problems become your problems too. Buy the thing and make your own decision.
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Exactly, the OP should be his own judge of how it performs for his needs.
b1n4ry said:
not to thread jack but im in kind of the same boat im looking to get a tablet mostly for djing (touch osc etc) fanbridge and browsing (maybe some gaming if my daughter is visiting) i want something highpower durable fast and bright i shutter at the thought of an ipad... (bad enough i broke down and bought a macbook pro) i want to keep it below 1k$ was waiting for the infinity but now i'm hearing rumors its not getting released this year.. can anyone recommend either a tablet coming out in the next few months or something that wont be obsolete in a year (lol like my thunderbolt) thanks
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Well buddy, ill tell you this. If you looking for a tablet that won't become obsolete or overtaken in specs after a year, YOU WILL NEVER FIND IT..lol. all tablet and tech devices have a life cycle that is getting shorter and shorter in life span cycle. Even the best selling Ipad is overtaken by its newer versions in a year or less. Just find something powerful, like the prime, that has good developer support and will make it go longer than usual life span. Meaning with developer support, its specs being tweaked and overclocked will easily make it hold its own against newer devices down the line. PRIME or maybe one of the Acer or Toshiba tablets coming out is your best bet. 300 doesn't fit your bill, because it has lower specs and is already overtaken by prime and other tablets to come. So If you want the high end most powerful Android device out now, Prime is your best bet. If you can wait, see how the new tegra3 Toshiba and Acer tablets perform. Toshiba might finally get some developer support here because its 3 new tablets coming out are all tegra3 powered. Developers seem to be very impressed with how Nvidia implemented tegra3 and there's alot of gains to be made with it on the developement side.
OP, I say get it, but ONLY from the shops with good returns policy. After getting it, test wifi, browser lag and hot spots and dead pixels. Whatever your test results, if it's okay with you then it's no brainer. If not, just return.
Sent from my HTC Sensation Z710e using xda premium
I'm glad I bought my Prime when I did. Price matching w/ Best Buy... getting free Express shipping... the savings!
My Prime's display has so little screen bleeding that I honestly feel it's nonexistent. My display is as near perfection as I imagine any Prime could be.
However... WiFi + GPS + updates that have inconsistent impacts on battery life have been drawbacks that I'm happily living with.
Heheh sure I'll toss in my 2 bits. There are two categories of issues with the Prime: hardware and software.
HW: The major problem has been weak wireless (wifi/BT/GPS). Reportedly, the latest rev (serial starting with C3) has improved wifi. BT interoperability is still an unknown, but isn't a major use-case. Write off GPS, unless you like using a dongle. As another said, buy from a retailer with good return policy.
SW: The Prime is an enthusiast product, and this place is an enthusiast forum. Prime is currently undergoing beta-testing for ICS, although it's not said as such. Enthusiasts are fine with this; regular users, not so much. Since this is your (OP's) first post, you're likely among the latter. If so, wait until the ICS updates get more stable.
To sum: Buy Prime now if you're an enthusiast and can weather the beta-test process, else wait. The latter will also ensure you get the latest version. If/when you buy it, stress test wifi to make sure it works adequately for your setup, whether home or travel. Do it within your return period, and only deal with the retailer, never the manufacturer. If you need to send it back for RMA, then it's already a bad buy. The weeks you lose waiting for its return is lost opportunity cost, and lost money.
The Prime has its issues, but it's still the only high-end Android tablet for the foreseeable future. The risk/reward ratio is something only you can decide.
The best way to deal with your concerns is to test the Prime.
For that purpose I will suggest that you take advantage of the Best Buy return policy. Be it a store purchase or an online purchase from Best Buy web site you have a month (and not 2 weeks as somebody mentioned) to decide if it is for you or not. One month to return it if you are not satisfied.
A lot of Forum members have decided that the minor issues like bleed, wifi, gps, customer service lapses or non existant in some parts of Europe are not a deterrent.
Some consider that a dongle shows how Asus is a marvellous (indeed) and caring business.
Judge by yourself not through the eyes (or lack of) or the comments you read.
I like the Prime. The GPS issue but more importantly the very poor Customer Service, in my opinion, convinced me to get my money back.
I might wait for the Infinity or go for another manufacturer product.
In any case, good luck
gunner1937 said:
The best way to deal with your concerns is to test the Prime.
For that purpose I will suggest that you take advantage of the Best Buy return policy. Be it a store purchase or an online purchase from Best Buy web site you have a month (and not 2 weeks as somebody mentioned) to decide if it is for you or not. One month to return it if you are not satisfied.
A lot of Forum members have decided that the minor issues like bleed, wifi, gps, customer service lapses or non existant in some parts of Europe are not a deterrent.
Some consider that a dongle shows how Asus is a marvellous (indeed) and caring business.
Judge by yourself not through the eyes (or lack of) or the comments you read.
I like the Prime. The GPS issue but more importantly the very poor Customer Service, in my opinion, convinced me to get my money back.
I might wait for the Infinity or go for another manufacturer product.
In any case, good luck
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Good catch. Apparently Best Buy recently changed their return policy. It used to be 2 weeks for most electronics (including tablets).
http://www.tuaw.com/2012/02/27/best-buy-to-simplify-return-policy-30-days-all-products-inclu/
http://www.bestbuy.com/site/Help-To...es/pcmcat260800050014.c?id=pcmcat260800050014
Thanks for all the replies! Unfortunately I live in Australia and plan to be purchasing from a place called Officeworks where I can get a 20% discount. I will make sure that they have a decent return policy when they get them in stock. There hasn't been any stock in there for a while and I hope they get some more in. For those experiencing very minimal light bleed, if possible would you be able to get a picture up or describe what its like?
Thanks,
mdemons12 said:
Thanks for all the replies! Unfortunately I live in Australia and plan to be purchasing from a place called Officeworks where I can get a 20% discount. I will make sure that they have a decent return policy when they get them in stock. There hasn't been any stock in there for a while and I hope they get some more in. For those experiencing very minimal light bleed, if possible would you be able to get a picture up or describe what its like?
Thanks,
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You are right, it is unfortunate that you live in Australia
The best places to live right now are Afghanistan, Iran, Irak, Pakistan, and Syria.
Unfortunately, if I may say so, the Prime is not yet available in those countries. There is a problem with the wifi: it is not islamist
Hahaha Well the most unfortunate thing living here is that our dollar is actually better than the Americans, yet to get a Prime and Dock it costs nearly $200 more than it would in the US. Annoys me ):
Just found out that Officeworks do have a pretty good return policy so it looks like its a go ahead from here! That's only if they get them in stock. I will believe from most of the talk around here that the prime won't reach EOL anytime soon and more stock should arrive.