So I sent a email to Phandroid, TalkAndroid and Droid-Life today asking them to run a story about the many issues because I feel its being swept under the rug due to CES and everything and was hoping ASUS would actually asknowledge the issue if a major site posted it.
I got a response from TalkAndroid just now asking for links to the issues, so lets hope they run the story and ASUS actually has to listen.
For the record, I understand it's a issue that isn't effecting EVERYONE, but it is affect SOME PEOPLE and needs to be addressed. And i'm not only talking about the Wifi/GPS issue, I'm talking about the many people who are stuck with a tablet that reboots every 5 minutes. No one has been given an explanation and that needs to change.
I think it is time Asus release the unlock bootloader so XDA developer can develop ROM that will improve all the issues Asus brougt upon us.
newims2000 said:
I think it is time Asus release the unlock bootloader so XDA developer can develop ROM that will improve all the issues Asus brougt upon us.
Click to expand...
Click to collapse
We need the ICS kernel source, too.
So many noobs here that it's hard to tell if there are any ICS issues or not (allowing for one or two failures on new hardware actually being broken). All looks fine to many people.
I found a solution to the install but i dont think it will help everyone
http://forum.xda-developers.com/showthread.php?t=1439999
And some people (my friend included) updated ICS out of the box, no installations before hand and had the same issues.
tshoulihane said:
So many noobs here that it's hard to tell if there are any ICS issues or not (allowing for one or two failures on new hardware actually being broken). All looks fine to many people.
Click to expand...
Click to collapse
THIS.
The problem is this forum is filled with garbage posts complaining about some issues that are either inherent to the design or that are tough to quantify (wifi, gps, etc.), and it's hard to distinguish this from real, objectively identifiable issues ICS update issues, including:
1) a small subset of users no longer can use their mobile device to create a wifi hotspot that the Transformer Prime can recognize (ad-hoc/infrastructure mode compatibility issues)
2) some number of users simply cannot update because their Transformer Prime, from the factory, does not have a valid serial number.
NeoteriX said:
THIS.
The problem is this forum is filled with garbage posts complaining about some issues that are either inherent to the design or that are tough to quantify (wifi, gps, etc.), and it's hard to distinguish this from real, objectively identifiable issues ICS update issues, including:
1) a small subset of users no longer can use their mobile device to create a wifi hotspot that the Transformer Prime can recognize (ad-hoc/infrastructure mode compatibility issues)
2) some number of users simply cannot update because their Transformer Prime, from the factory, does not have a valid serial number.
Click to expand...
Click to collapse
A friend of mine got his prime yesterday, turned it on and updated to ICS. He can boot but it restarts randomly every few minutes.
DroidHam said:
So I sent a email to Phandroid, TalkAndroid and Droid-Life today asking them to run a story about the many issues because I feel its being swept under the rug due to CES and everything and was hoping ASUS would actually asknowledge the issue if a major site posted it.
I got a response from TalkAndroid just now asking for links to the issues, so lets hope they run the story and ASUS actually has to listen.
Click to expand...
Click to collapse
I can tell you that my Prime experience has been great. Build quality, performance, etc...zero complaints. Easily the best Android tablet I've used (and I've used a lot.)
Perception is not reality. With the exception of those with real hardware issues, the complainers can usually be grouped into people with lofty expectations.
---------- Post added at 12:00 PM ---------- Previous post was at 11:59 AM ----------
DroidHam said:
A friend of mine got his prime yesterday, turned it on and updated to ICS. He can boot but it restarts randomly every few minutes.
Click to expand...
Click to collapse
Sounds like a cache issue. Tell your friend to do a factory reset and he should be fine.
atoy74 said:
I can tell you that my Prime experience has been great. Build quality, performance, etc...zero complaints. Easily the best Android tablet I've used (and I've used a lot.)
Perception is not reality. With the exception of those with real hardware issues, the complainers can usually be grouped into people with lofty expectations.
Click to expand...
Click to collapse
Cool, thats awesome, I just want some light shed on all of the issues im reading about. I get mine tomorrow and hope it all goes well, but like I said, a friend of mine opened his last night, immediately upgraded to ICS and now its borked. His was from Best Buy, mines from Gamestop, hope its not the same batch =D
NeoteriX said:
THIS.
The problem is this forum is filled with garbage posts complaining about some issues that are either inherent to the design or that are tough to quantify (wifi, gps, etc.), and it's hard to distinguish this from real, objectively identifiable issues ICS update issues, including:
1) a small subset of users no longer can use their mobile device to create a wifi hotspot that the Transformer Prime can recognize (ad-hoc/infrastructure mode compatibility issues)
2) some number of users simply cannot update because their Transformer Prime, from the factory, does not have a valid serial number.
Click to expand...
Click to collapse
You forgot the growing number of people that are getting nothing but restarts and boot loops (myself included). No changes made to the tab. If e can actually boot into ics, it locks up and reboots after a few touch inputs.
Sent from my Galaxy Nexus using Tapatalk
pyro6128 said:
You forgot the growing number of people that are getting nothing but restarts and boot loops (myself included). No changes made to the tab. If e can actually boot into ics, it locks up and reboots after a few touch inputs.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Do you have a serial # As well? Thats what my friend is experiencing. Someone said to try a factory reset and reinstall ICS, you try that?
Just talked to my friend, he did a factory reset, and when he gets back into HC he gets a reboot before he can even sign into gmail etc, so even after hes back to HC its restarting
DroidHam said:
A friend of mine got his prime yesterday, turned it on and updated to ICS. He can boot but it restarts randomly every few minutes.
Click to expand...
Click to collapse
I have mine since last friday, worked just fine.
Updated this morning to ICS, since then I have had several reboots.
Restored to factory settings, but it keeps rebooting.
Other then that, no issue's at all.
ogdak said:
I have mine since last friday, worked just fine.
Updated this morning to ICS, since then I have had several reboots.
Restored to factory settings, but it keeps rebooting.
Other then that, no issue's at all.
Click to expand...
Click to collapse
Does it reset to ICS or to HC?
DroidHam said:
Does it reset to ICS or to HC?
Click to expand...
Click to collapse
If it's fully installed ICS then a factory reset will not take it back to HC. If that is happening with your friend's Prime then that is most peculiar.
A few people have had success with draining the battery completely waiting for an hour or so and then rebooting with the charger. It was posted elsewhere on the forum that this method has helped several people who have this constant bootloop issue.
Worth a try for sure.
DroidHam said:
Does it reset to ICS or to HC?
Click to expand...
Click to collapse
IceCreamSandwich
is it possible to use the link i provided to flash back to HC?
You are also forgetting about the users with no problems on HC, and post ICS update now have horiz bands now running across their displays at random intervals.
NeoteriX said:
THIS.
The problem is this forum is filled with garbage posts complaining about some issues that are either inherent to the design or that are tough to quantify (wifi, gps, etc.), and it's hard to distinguish this from real, objectively identifiable issues ICS update issues, including:
1) a small subset of users no longer can use their mobile device to create a wifi hotspot that the Transformer Prime can recognize (ad-hoc/infrastructure mode compatibility issues)
2) some number of users simply cannot update because their Transformer Prime, from the factory, does not have a valid serial number.
Click to expand...
Click to collapse
I'm not even worried about ICS problems...yes there are some, but it will eventually be fixed by software updates. The real problem are hardware issue. We know the majority does not have good gps, some have poor wifi, and some are saying blutooth is a problem. I have GPS problem myself. All other things will come in time.
Also, my buddy said after his first update it was fine until he upgraded the camera, anyone else?
Related
Just got off the phone with ASUS again, and they are now admitting that there is a problem with units not getting updates- he specifically mentioned that they knew it wasn't just a problem with ICS but previous updates as well.
Unfortunately, despite the fact that I told him point blank that the units that were having problems all had the unknown serial number issue, ASUS is maintaining that the problem isn't with individual units but rather with the system/update itself. As such, I was told that I had to wait 2 weeks to see if a fix is rolled out before they'd RMA my device.
Frustrating, but at least they're aware there's an issue now- which is infinitely better than a few hours ago when they weren't even aware ICS had been rolled out.
KDLMaj said:
Just got off the phone with ASUS again, and they are now admitting that there is a problem with units not getting updates- he specifically mentioned that they knew it wasn't just a problem with ICS but previous updates as well.
Unfortunately, despite the fact that I told him point blank that the units that were having problems all had the unknown serial number issue, ASUS is maintaining that the problem isn't with individual units but rather with the system/update itself. As such, I was told that I had to wait 2 weeks to see if a fix is rolled out before they'd RMA my device.
Frustrating, but at least they're aware there's an issue now- which is infinitely better than a few hours ago when they weren't even aware ICS had been rolled out.
Click to expand...
Click to collapse
well at least they're admitting theres somewhat of an issue and will RMA a device eventually...progress i guess lol
Thanks for the update. We'll see if they truly are able to send out updates to the "s/n unknown" units. But it still is an issue because from what I read in some of the other threads, the units still can be rooted or boot into recovery mode.
He could be telling the truth as well we have no idea of the system they are using to push these out with , totally possible it could use that serial info for updating identifier, sorry guys at least some resolution is better then none ...
Sent from my SCH-I510 using Tapatalk
I don't know what the hell is wrong with asus. They don't seem to be playing the game right. After you admit fault you are suppose to take actions to correct that fault. Admitting it and doing nothing just makes you an asshole.
nxp3 said:
I don't know what the hell is wrong with asus. They don't seem to be playing the game right. After you admit fault you are suppose to take actions to correct that fault. Admitting it and doing nothing just makes you an asshole.
Click to expand...
Click to collapse
Exactly how much do you expect them to do during CES? Give them time to get back to the regular grind, see how they respond, and then tear them a new one if need be.
There is an opportunity for ASUS to make things right, and there is an opportunity for them to miss it. Let's find out which way they go, and not jump to conclusions.
Meh easy to say when you haven't spent all day on the phone arguing with ASIA reps who refuse to believe that there is a problem
Sent from my DROIDX using XDA App
KDLMaj said:
Meh easy to say when you haven't spent all day on the phone arguing with ASIA reps who refuse to believe that there is a problem
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
I wasn't responding to you, and I know exactly how you feel. So far I've logged 27 hours on the phone with ASUS about my OG transformer...
I am so amazed that Asus managed to screw that up as well. I mean, seriously. I've never seen a product launch with this many flaws.
Bad design causing almost non-existent GPS
Bad design causing weak Wi-Fi
Bad design making it nearly impossible to use Bluetooth and Wi-Fi at the same time
Quality control issues on screen with light bleeds, dead pixels on large number of devices
Bad design with dust getting under the screen through speaker grill or other ports on Prime
Quality control issues on some touch screens that are less sensitive or have non-responsive zones
Many devices are in sleep of death on arrival
Screen issues after ICS update
No serial number on a large number of devices
kristovaher said:
I am so amazed that Asus managed to screw that up as well. I mean, seriously. I've never seen a product launch with this many flaws.
Bad design causing almost non-existent GPS
Bad design causing weak Wi-Fi
Bad design making it nearly impossible to use Bluetooth and Wi-Fi at the same time
Quality control issues on screen with light bleeds, dead pixels on large number of devices
Bad design with dust getting under the screen through speaker grill or other ports on Prime
Quality control issues on some touch screens that are less sensitive or have non-responsive zones
Many devices are in sleep of death on arrival
Screen issues after ICS update
No serial number on a large number of devices
Click to expand...
Click to collapse
You forgot the ultimate SLAP IN THE FACE:
Announcing a new tablet with better specs and all issues resolved.
SO this has been a known issue since Jan 10th.....that's 3 weeks now for Gary and the rest of the ASUS crew to address it....and yet still nothing except SOON.....grrrrrr ASUS
there is no link..this was what I was told
-well for starters, an inside source, in Asus, tells me the wifi/BT issues are due to old Firmware on board. Issues supposed to be fixed on newer firmware. This is affecting a very small group out of very large shipments. How this occurred is being investigated and will promise to fix or replace with latest hardware/firmware revision.
-Next Rumors of TF-201 being discontinued is false
-new model with HD screen won't be released for at least another 4-5 months minimum. This is the TF 700. it still primarily uses metal backing except for thin strip of plastic up top
-with that said, this person tested his personal TF-201 model against the new model, TF 700 and there was no improvements or better results in Wifi or GPS in the test area. This was based on his personal assessment of it. he wasn't able to test at longer distances though. This in no way was some very intense detailed test. More of a quick comparison. He said his Prime doesn't suffer from issues experienced by some users here. This means both devices worked good and properly as they were supposed to. So two devices both working as they should will produce similar results. This means both devices performed good enough to the person testing it.
-As far as any type of exchange for a newer model ... there is no word or talk of that. Instead they are working to fix this within the Prime itself. If the fix found doesn't meet up to your satisfaction then return it. if out of range of return window, then they will work with the retailer
Well there you have it. All facts I've learned. I made sure to ask the right type of questions when the chance came my way. For all the people trying to put off current Prime for newer model thinkn it will perform better on wifi and GPS, THINK AGAIN...lol. Once primes that have issues get worked out, it will perform the same, as far as wifi, and GPS to newer model. The plastic strip up top doesn't really help at all because majority of backing is still metal, IMO. If prime is up to date with latest firmware, then there's no difference between newer model. As both models will work as they were intended to.
hope this finally clears up alot of false rumours floating around these forums lately.
For the Trollers and non believers, this is not a debate. Just releasing some info found out that may clear some rumors....MAIN ONE BEING THAT THE CURRENT PRIME. TF-201 will not be discontinued and will still be supported for the long haul.
If you have problem then keep it moving! TROLLING WONT WORK OVA HEAAAAA! lol
The plot thickens!
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
demandarin said:
THIS IS ALL STRAIGHT FROM THE HORSES MOUTH BASICALLY..there is no link..take my word for it, this was what I was told
-well for starters, an inside source, in Asus, tells me the wifi/BT issues are due to old Firmware on board. Issues supposed to be fixed on newer firmware. This is affecting a very small group out of very large shipments. How this occurred is being investigated and will promise to fix or replace with latest hardware/firmware revision.
.
Click to expand...
Click to collapse
So would you say this is the reason some primes work with ICS and others dont?
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
W ell, i dont know those journos who tested the tf700 (CES or you tube) didnt test the gps with wifi off. Even with lock, precision is like 60-200ft indoors an d forget about when moving fast in a train (do plan your trip in advnce or rent a car with gps...
Happy with the primeotherwise.
stereotada said:
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
Click to expand...
Click to collapse
The famous Mr. ED!
$10 says the TF700 he tested is just a prototype. Maybe they just slapped a new screen and a piece of electric tape on the TF201 in time for CES :X
If this is all true (and I desperately hope that it is), then I think I prefer the current prime to the TF700. IMHO the aesthetics of the spun metal back outweigh any alleged wifi/gps improvement and 1080 res at the cost of an ugly anodized whatever back panel.
TF201 FTW?
ajkid93 said:
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
Click to expand...
Click to collapse
The GPS is a back issue the firmware is most likely whats causing issues like locking up and lines on the screen.
stereotada said:
so what you are trying to tell me is that....
there's a horse working for asus that has a tf700 in possession?!?!?
AND THAT IT CAN SPEAK?!!?
Click to expand...
Click to collapse
you made me laugh. that was a good one. I needed that..lol
jdbaker82 said:
So would you say this is the reason some primes work with ICS and others dont?
Click to expand...
Click to collapse
although it wasnt directly stated, this would make perfect sense though. Obviously some older primes that had old stuff on it wasn't supposed to ship out because majority of devices have newer firmware on it. So if Asus is sending out ICS updates made for newer firmware and people with older ones is receiving it also, it would cause issues. Because the software is not meshing well with the older hardware or something to that sort.
good point to bring up. that issue needs to be addressed also.
PICS or it didn't happen
/troll
demandarin said:
you made me laugh. that was a good one. I needed that..lol
although it wasnt directly stated, this would make perfect sense though. Obviously some older primes that had old stuff on it wasn't supposed to ship out because majority of devices have newer firmware on it. So if Asus is sending out ICS updates made for newer firmware and people with older ones is receiving it also, it would cause issues. Because the software is not meshing well with the older hardware or something to that sort.
good point to bring up. that issue needs to be addressed also.
Click to expand...
Click to collapse
Well i dont want to Bragg but this is specifically what i already said was probably the reason in the iCS lockup thread
so now to see if they can get the firmware fixed before the TF700 comes out. any takers on bets?
Asus has a good reputation for putting out updates, but no one said this update is an easy one to patch in, if it is in fact just a firmware problem. hopefully it will come soon though.
---------- Post added at 03:28 AM ---------- Previous post was at 03:27 AM ----------
toast333 said:
The famous Mr. ED!
Click to expand...
Click to collapse
I bet it's just a regular Asus horse with peanut butter on its gums
ajkid93 said:
I think multiple occasions I have said that it was S/W not H/W. Everyone then puts it back in my face by saying its the back cover and Asus new about these issues and released the tablets anyways. Now if this source is correct, then I get to say the biggest I told ya so.
Click to expand...
Click to collapse
I'm right along with you.
RipplingHurst said:
W ell, i dont know those journos who tested the tf700 (CES or you tube) didnt test the gps with wifi off. Even with lock, precision is like 60-200ft indoors an d forget about when moving fast in a train (do plan your trip in advnce or rent a car with gps...
Happy with the primeotherwise.
Click to expand...
Click to collapse
This wasn't no journalist. A high ranking person who works for Asus. He owns a Prime n knows howbto use it..lol
jdbaker82 said:
The GPS is a back issue the firmware is most likely whats causing issues like locking up and lines on the screen.
Click to expand...
Click to collapse
As seen the newer model with strip up top doesn't improve wifi and GPS all vs. the testers personal Prime. that being said his Prime worked fine and didn't have issues some users here experiencing. So it still can't be said the metal back is main cause of issue. The fact that the newer model didn't show better results then the guys personal Prime(which works perfectly) says alot.
demandarin said:
As seen the newer model with strip up top doesn't improve wifi and GPS all vs. the testers personal Prime. that being said his Prime worked fine and didn't have issues some users here experiencing.
Click to expand...
Click to collapse
From your post, I don't know the specifics of the test or what "longer distances" even means...was he using some enhanced signal meter, or the bars on the tablet, or an app to gauge reception? You do know that wireless reception falls off on a decibel scale as you move further away from source, right? And that this may serve to keep the tablets "neck and neck" in an environment close to the source?
All in all, this gives me about as much reason to declare the 700 the equivalent of a Prime in terms of radio reception as it does to declare the Prime hopelessly outclassed...certainly not enough info from your post for a declarative of the former.
Hi i have x10 and made root and recovery but i cant install any rom and that msg appear.
e:/can,t mount/dev/block/mmcblk0p1(or/dev/block/mmcblko)
(device or resource busy )
E:cant mount sdcard: wolf gb.zip
Installation aborted.
...
Any help plz
Sent from my X10i using Tapatalk
thanks for the info... lets see if they turn into something real...
btw ask Mr X if Champange dock exist....
---------- Post added at 04:50 AM ---------- Previous post was at 04:49 AM ----------
wrong forum..
I have a hard time believing this for two reasons:
1) Why would Asus not fox the terribly awful GPS and lackluster WiFi in their next model?
2) Why would they add that ugly plastic strip on the top if it wasn't to improve the wireless signals?
These things just don't make any sense.
Sent from my Transformer Prime TF201 using Tapatalk
demandarin said:
-with that said, this person tested his personal TF-201 model against the new model, TF 700 and there was no improvements or better results in Wifi or GPS in the test area.
Click to expand...
Click to collapse
Forgive me, I'm a little slow. But how can this in any way be construed as "good news?" By their own admission, Asus has confirmed the wireless issues with the Prime. Asus Taiwan also said that the new "non full metal back" tablet will resolve those issues. So if the TF700 performs the same as the Prime it seems that's a bad thing and a (second) fail on Asus' part. I guess in some abstract way it's good for current Prime owners but the impact on Asus as a company by releasing two devices with wireless issues back-to-back would be extremely negative. And why would they even bother going to the expense of redesigning the TF700's back cover and getting it recertified with the FCC if they were: A) happy with the current performance of the Prime, and B) didn't think it would correct an issue they've already acknowledged?
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
I also purchased my TP from HHgregg for 399. but i waited before I upgraded to ICS. I was nearly charged or i might have been fully charged. But the only Issue is my gps. wifi works from 35- 40 feet from the router anlong with my other 3 device's I use in my house. Been playing agry birds for hours not problem at all. Only once did it show that Baning issue when I started using the camera after the 4th picture it started. I shut the app down and restarted the prime. No problems using the camera app again so far. Never had a screen issue either. Ialso tested the wifi with my home router and my htc sensation how spot. both work fine.
todds67 said:
I felt very fortunate last week when HHgreg apparently priced the prime incorrectly for $399.00. I immediately ordered one online and my local store had it in stock. First thing I did when I opened it up was to check for the ICS update and it started downloading it. My battery was at about 27% when the update started downloading and at around 20% when I attempted to install. After the install was complete I had the same issue as many others in that the screen banding was happening and so I called HHgreg to see if I could exchange it. The reason I mention battery % was that I had read somewhere that if the update was completed on a low battery that it could cause the issue that I experienced. They had one more in stock and allowed me to exchange. The next one I received was one with the serial number issue that would not even recognize there was an update available. I am now waiting on my third tablet to arrive but wandering if I should keep it. I hate to take it back seeing I got it for 349.00 after the 50.00 coupon but I dont see to many comments of people who are having no issues and are completely satisfied with the tablet. Please comment if its possible to have a prime that is functioning properly.
Click to expand...
Click to collapse
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
willowave said:
I love mine, it works BETTER after ICS and it's your own fault you got impatient and borked your first one. Us with working Primes don't come on here and *****.
We just watch everyone else and try to help when we can. Maybe it's karma that the second one didn't work...cuz you screwed up your first one.
So respect the equipment. Either way if you wait or don't, it's a nice tablet.
Click to expand...
Click to collapse
It's not his fault that he got two units that wouldn't update correctly. While it's true that it's best practice to do upgrades either plugged into the mains or fully charged, if the tablet didn't actually run out of charge in the middle of the update I don't see how that could affect anything.
todds67 said:
willowwave,
your probably right , I was very anxious to update because I've been using an Acer Iconia for a couple of months now and was really looking forward to the update. Has nothing to do with respect for the equipment, whatever that would mean, just didn't know it would cause an issue with the update. Really I'm not trying to *****, I've just read so much negative and not enough positive about the tablet. Thanks for your letting me know that yours is working perfectly. By the way, I do not believe in Karma, I would say its more likely providence.
Click to expand...
Click to collapse
Todd don't listen to him you did nothing wrong I updated to ICS as soon as I got my new one from HHGrregg with 20% battery life and it works perfectly fine with no lockups something is different in some Primes making this happen we just don't know what that is until Asus owns up to it.
PrimeTimeBro, thats good to hear, I really want to keep the device but unfortunately I've received two bugged devices. Hope that the next one is solid.
I had no problems with my TP during or after ICS install. There are other problems - but they had nothing to do with the firmware update.
No problems here.....other than dropping off my desk and cracking the screen in 2 places.
DAMN IT ALL TO HELL!!!!!!
Not your fault.....you just got 2 bad ones. I updated mine at 20% and have had no issues. Just return it and get one that works.....350 is still a lot to pay for a tablet that can't be updated.
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Don't worry, you will get one. Just keep returning them if there is problems. Asus will not tighten qc if people keep problem tablets. I am sure they directly correlate the % they accept as defective during manufacture to the number of returns they get.
I've yet to notice any problems with mine caused by the update. The only problem is that GPS still doesn't work lol but I wasn't expecting it to be fixed either.
EDIT: Forgot to mention the GPS works with WiFi, stuffs, but I can't connect to any satellites. Nothing new lol.
Sent from my Transformer Prime TF201 using XDA Premium.
Evo_Shift said:
I have returned two as well. Both had screen issues. I am still hoping to get a good one. I ordered two just in case this time from best buy. If i get 4 bad tablets I'm not sure what I will do... I really wish another company had the nice matching docks. I suppose i would continue this until either best buy bans me from buying more or the tf700 is released and i start the process over.
Click to expand...
Click to collapse
Rofl this is classic I like your thinking
Fully Functional since day 1 with honeycomb. Still fully functional after ICS. WIFI is fine and GPS is shocking. Apart from a slight back light bleed in top right corner everything is great.
I feel sooo fortunate that i have a working Prime after reading pretty much every thread dedicated too faulty devices.
My name is Optimus Prime and I send this message..
one works great before and after the update. if you wanna read more about good devices, just read the Positive Transformer thread on General section.
Gotta admit, you're pretty nice and all, giving Asus so many chances.
I received a Champagne gold unit from Amazon, charged the battery up, connected to my Wifi and got the ICS update notification.
It loaded with zero problems and I have had no problems with it since then.
I cannot say if my TP has GPS issues because I have no expectation of using GPS on a Wifi only product. (.02)
No probs here just had one reboot using some app cant remember what
Just got to get a good case and protector from uk
I did have a few lock ups and random reboots after ICS, but a factory rest took care of all that. No issues anymore.
i still havent updated my hhgregg to ICS due to some games not running correctly. one of which is dead space. Once i finish that then i will probably update and hope i dont run into any issues.
Sent from my Transformer Prime TF201 using Tapatalk
I rarely start new threads here on XDA, but I thought this topic was deserving of having its own thread.
Many of us who had perfectly working Primes have had our units seriously screwed up by ASUS' .13 firmware update. Whether it's the sleep of death, ridiculous battery drain, or both, many of our tablets have went from working great to being borderline useless. It's as if many of our Primes were sacrificed to fix a few other Primes that had freezing problems that we never had.
With that said, I don't see why we should have to wait for weeks while Asus works on a fix for their last "fix" that caused these problems in the first place, when there is a perfectly good firmware already written that works great for most users. Why can't ASUS just give us the option to go back to the .11 firmware while they continue working on newer firmware? Why is this so hard? Am I missing something?
Firmware Archive on Asus Web site...
nyijedi said:
Why can't ASUS just give us the option to go back to the .11 firmware while they continue working on newer firmware? Why is this so hard? Am I missing something?
Click to expand...
Click to collapse
I could be wrong, but as far as I can see, various firmware versions are available for download from the Asus website - at least, they are from the UK website (which includes US-centric firmware): http://uk.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
<Checks>
Yup, the global Asus web site has them too. There are other resources other than just XDA Developers, you know! ;-)
HTH
bruisah said:
I could be wrong, but as far as I can see, various firmware versions are available for download from the Asus website - at least, they are from the UK website (which includes US-centric firmware): http://uk.asus.com/Eee/Eee_Pad/Eee_Pad_Transformer_Prime_TF201/#download
<Checks>
Yup, the global Asus web site has them too. There are other resources other than just XDA Developers, you know! ;-)
HTH
Click to expand...
Click to collapse
Yes, but manual update will not allow you to downgrade firmware to an earlier version...
Crap! I'm in the same boat.
I would love to revert back to .11
Battery drain is just too much to ignore.
Revert Firmware
As much as I hate the battery drain at this point the Reboots and Sleep of Death ARE KILLING ME.
.11 had a Perfectly working Prime. WIFI, BT everything great (well GPS didn't work but expected that..) No reboots etc.. Loved my prime... Update to .13 Firmware and Have the sleep of death, random reboots... going on 10+ reboots in 10 hours since updating this morning...
This sucks.
Please Please PLEASE give me a way to revert to .11
Be patient and the roms will come...
Sent from my Galaxy Nexus using xda premium
To be honest at this point I just wish they would give us our money back this product is a bust too many quality control issues.
the only way you'll get your money back is if you bought it from asus directly, but if you bought it at a retail store, you have to go back to a retail store.
however, im sure you know you can send it to rma and you'll get back it back fixed in a few weeks. sorry
In theory if someone could figure out where misc_version was stored then maybe someone with more brains than me could write a script to change this to a lower version allowing downgrade.
I may be barking up the wrong tree of course.
I had issues after an earlier firmware upgrade and a factory reset fixed it. I suggest trying that before investigating returns, downgrades or RMA's.
banderling said:
I had issues after an earlier firmware upgrade and a factory reset fixed it. I suggest trying that before investigating returns, downgrades or RMA's.
Click to expand...
Click to collapse
This.
Factory resets have fixed a TON of problems I've had with my prime. I do it after every ota now lol.
Sent from my Transformer Prime TF201 using Tapatalk
This was the last straw for me. I'm stuck with the Prime, but I will ABSOLUTELY NEVER BUY ANOTHER ASUS PRODUCT EVER AGAIN. They're an awful, awful company.
Edit: Also, it's ridiculous to be expected to do a full reset after every OTA update, especially when Asus releases one every other week to try and fix problems they created with the previous OTA update.
Sent from my Galaxy Nexus using xda premium
Yep, I have said it a few times already in other threads, give us back our . 11
I would just be patient for a few days... wait for some unofficially, official news on the manufacturer's end, and we'll hopefully receive another update that could resolve the newly presented issues.
Sent from the last remaining Prime; Leader of the Autopads.
Reignzone said:
I would just be patient for a few days... wait for some unofficially, official news on the manufacturer's end, and we'll hopefully receive another update that could resolve the newly presented issues.
Sent from the last remaining Prime; Leader of the Autopads.
Click to expand...
Click to collapse
it was tweaked to account for processor clock differences in the Primes experiencing ICS lockup issue unless they allow us to somehow roll back to 1.11 this isn't happening anytime soon.
Im with the thought of the factory reset and installing apps one at a time. Im updated to the latest nd havent had any issues save the youtube thing that started before the update. Ive had apps crash to home screen and either ditched them or reinstalled. No battery problems here. What I noted after the update was fewer app crashes, better (not stronger) wifi preformance and the noise line that was popping through the screen every now and then hasnt happened since. Im thinking a great deal of issues are apps that are not optomized with ICS.
Sent from my Transformer Prime TF201
rand4ll said:
Yes, but manual update will not allow you to downgrade firmware to an earlier version...
Click to expand...
Click to collapse
Ah. Fair point.
When I took my TF201 to the Asus service centre here in Hong Kong (yes they are Asus, not a contractor) I asked if they could roll me back to Honeycomb. Their answer was cannot. Only at the factory!
They are keeping the bootloader secure.
Is .13 so bad? Some of us in eu with constant reboots can't wait.
Sent from my Transformer Prime TF201 using XDA Premium App
nyijedi said:
This was the last straw for me. I'm stuck with the Prime, but I will ABSOLUTELY NEVER BUY ANOTHER ASUS PRODUCT EVER AGAIN. They're an awful, awful company.
Edit: Also, it's ridiculous to be expected to do a full reset after every OTA update, especially when Asus releases one every other week to try and fix problems they created with the previous OTA update.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I felt a bit like that when they had a go at me on facebook, for what one of there main stockist told me. I'm so close to sending my paper weight back and waiting for something else.... not an ipad 3... hahaha
Sent from my Transformer Prime TF201 using XDA Premium App
Good luck everyone this forums is lucky to have Gary here I recommend you take advantage if you need help I will be leaving the forums and no longer bothering anyone I am returning mine for a refund.
Refund confirmed hopefully Asus gets everything straightened out
PS Big thanks to Gary Key he knows how to get stuff done and be helpful forums should be grateful to have him here.
Same story here.
No lockup issues here before or after.
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
mtotho said:
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
Click to expand...
Click to collapse
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
... I shall not make posts in the future when I am angry about something entirely unrelated ...
jdbaker82 said:
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
Click to expand...
Click to collapse
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Had Reboots and Lockups before.
No Reboots and Lockups after .13 Update.
Wi-Fi now showing +5-10dBm after update.
PLUS, GPS can now lock on and maintain lock inside moving vehicle (Used it in trips up and down Houston all day yesterday with Google Nav and Sygic Nav).
BUT, now seems to have battery drain issues. Am still checking on what could be causing this. I'm not one who easily jumps to conclusions and blame the update just because even if the only change was the update.
I'll initiate a factory reset during the weekend with just base unit test and full re-install of apps. There has to be more to this issue than meets the eye.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
Sorry if I came off rude I am just fed up with Asus and wish I could have my money back. anyway lockup issue is when whatever is currently on your screen will lockup and freeze in place for about 10 seconds and then the Prime will proceed to reboot itself if yours did this it has the "lockup issue with ICS " and believe it or not most Primes did not have this problem at all.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
I'm with you, I haven't really had any problems either. It's obvious to me that there is small but percentage of primes that was sent out with problems. I can't think of any reason why a company would send out a recall for a small percentage of problems. It would be easier to just wait for those people to call in so they can fix it, which is what ASUS has always been willing to do. Instead it appears as though there are some people on this forum who just like to sit with their expensive toy that doesn't work and not do anything about it.
Mine has problems too
Just started after this damn .13 update, never had a single problem before but now every time the tab sleeps for more than a few min it wont come back unless I hold the power button for 10+ secconds. This is so anoying and I think Asus really needs to step up the customer support and get out a real update that fixes more than it breaks, and while they are at it recall the primes and replace them because they obviously werent ready for market and just were rushed to get sales before christmas. Please fix!!!!! I love my tablet but would just like it to work, I dont want to have to buy an iPad just to get a half decent producy that is 98% stable.
jdbaker82 said:
Just when you thought it couldn't get any worse...... returned my old Prime because it had lockup issue with ICS got a new one and have been happily using it for a month with no issues and now since 1.13 I have the random lockup reboot issue and to top it off my battery life is much worse. So basically Asus decided to test the new patch on the Primes with lockup issue but amazingly( or maybe not so amazing since this is Asus) they forgot to test it with Primes that didn't have the lockup issues.
I think Gary misplaced his notes for the patch and just made it sound good.
9.4.2.13 Release Notes -
1. Fix Random Reboot / Lockup Problem (100% success in regression testing with returned units, hopefully the same in the community) Truth: Fixed the random reboot issue on those that had it while causing the ones that did not have the problem to now randomly reboot and freeze.
2. who cares
3. General Performance Enhancements. Truth: severe performance degradation including battery and sleep issues.
4. New WiFi Firmware (there might be improvements in WiFi performance or lock capabilities, still working on the WiFi/BT dropout fix that will not be assisted by the WiFi/GPS Truth: We are blowing smoke up everyone's ass on this issue there will be no fix unless you want to design your own backplate for the Prime.
Click to expand...
Click to collapse
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Gary Key said:
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Click to expand...
Click to collapse
Done thanks.
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
Well put. I agree. Never seen this many updates so fast. Plus people forgetting we were the first tablet on ICS. The old xoom is just now, after s long time since release, getting ICS like a week ago or so.
jdbaker82 said:
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Click to expand...
Click to collapse
And how do you propose having firmware changes just for people with issues be handled? How would general updates after that be implemented? The over simplified statement of only fixing the broken ones has a lot more ramifications than you could possibly imagine. It would make maintenance of the system a complete mess...
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
If it was free and I was a tester I'd understand. Honestly though, when they had all the dumb beta testers, didn't one of them notice there was no gps signal or did they notice it and ignore it? Baffled by this and I lose sleep at night.
Sent from my GT-I9100
I think that the worst part about all this is that they claim they tested the update, when it is clear that they haven't. This is TF201 launch all over again where they sent devices to the market that didn't get any testing.
Just when I didn't think all this could get any worse, it has.
I will vote in this poll about 3 days or more after receiving my update (not available for WW-devices yet..), I say 3 days because I want to monitor the tablet and see how how it reacts to the new update before jumping to conclusions.
My primary concern is that it of course actually fixes my random rebooting issue.. which it looks like it does when I check the forum for people who used to have the issue before.
I can imagine that the battery drain can be just for the first 24 hours or so, because the tablet has to get used to the changes or something like that