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My atrix seems to have a problem with the touch screen on the top portion of the phone when I'm in portrait mode. For example, when I go into settings, I can't seem to click on wireless network settings.
I thought it may have been a problem with an app I had installed, so I turned on advanced task killer, but I couldn't click on kill all running apps since it's in that non functioning top portion of my screen. Lol
Now I'm here on the xda app and I couldnt click on the top portion to go to my favorite threads.
Obviously I've already done a power cycle a couple times. Sometimes it fixes it, but it doesn't fix it for long as the problem seems to randomly come back...
I'm considering doing a factory reset, but I'm rooted with designgears aroot script. I already thawed all the apps I've froze. Would it be OK to factory reset from there?
If anyone has any suggestions aside from doing a factory reset, it will be very much appreciated!
Sent from my MB860 using XDA Premium App
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
F_L_Abs said:
Ok, so factory reset did not work... I'm trying to flash DG's retail SBF and see if that does the trick now
Click to expand...
Click to collapse
Same thing here. Sometimes the widgets i have at the top of the screen won't respond when touched. Also my screen shifts back and forth on its own in portrait mode, kind of jiggles like the phone is being shaken. I unrooted, did a factory reset and still no joy. I'm going to flash the retail SBF tonight and see if that clears it up. If not back AT&T for a replacement or the HTC Inspire. (I'm still in my 30 day window)
I have the same problem.. I have done a hard reset, but it doesn't seem to fix it
I will try to flash DG's retail SBF today.
flashing the device didn't fix the issue
I ended up getting mine exchanged. Its strange that it only started to happen randomly.
Sent from my MB860 using XDA Premium App
Might want to double check and post in this thread: https://supportforums.motorola.com/message/362154/
Thanks, Reuben. I'm sorry to see that people are having this problem. I have the same problem but from the bottom of my touch screen. We've identified that when this happens, it's because the Internal SD was partitioned. Not sure what's causing the issue with the top of the screen for users though.
I sure hope a fix is rolled out. Many people have imported their Atrix's and it's hell trying to exchange it. I'd rather be able to just fix it!
This happened to my first atrix: bought the day after realease, problem developed withing 36 hours, I'd say.
At the time, I didn't think much of the issue (though it was simply unacceptable) and discounted mine as an inevitable lemon. Obviously, when I took it back (literally within 3 days of release) nobody had had this problem yet and the sales rep was baffled. Got an exchange and all is well now.
I believe it has something to do with a defective fingerprint reader that mucking with the screen, but I could be wrong.
Ultimately, my phone is fine now, haven't had a problem since the exchange. I would actually argue against it being a developing problem and, while it may take a couple days to manifest, more so an out of the box defect.
I'm glad I found this and it's not just me! I've had this phone a little over a week and it WAS running awesome but now not so much. I have more of the ghost finger or studder I've heard about. I found most of the issues texting and emailing or anything with typing. The rest of the time it works fine. Just really hard to respond quickly by any means.
It was running fine stock, then I rooted and it continued to run fine. Then over the last few days it's been a headache. I removed the root, still there, factory default, still there. It was even happening when I was trying to log into motoblur at the very beginning.
I'm going with a hardware issue and taking it in for replacement tomorrow.
Thanks.
It seems like you'll have to replace it, brother. No fix found yet.
Damn! I knew I should have returned it during my 30days... I was really under the impression that it was just something I did coz I didn't notice it when I first got it and went ahead and rooted it... tried almost everything too like everybody did but no luck
Do you think I'll still be able to exchange it? I got it like 2 months ago
Replaced mine yesterday and it is running great. The guy at AT&t said he has seen a few doing this.
Did you have to call the warranty service also or were you able to exhange it at the store coz in my case I had to call the warranty service and they're sending me a replacement in the mail with the prepaid packaging to send to my old one back
I just went in, he opened a new one swaped my sim card and I was off. Gave me a new receipt and done.
Sent from my MB860 using Tapatalk
Hello. i've been having this problem in my atrix for about a month now. it seems to be hardware related but im outside USA. i could send it in with my gf to get it exchanged but i bought it on ebay.
should i contact motorolla for warranty or go to att to get it replaced?
(please provide a # or website for motorolla warranty if you know it)
I have same problem, hapened after 2 months of use, the top portion of the screen doesnt work, if im in portrait i cant scroll down the notification bar, only in landscape. And when in landscape i cant type the letter Q.
Really annoying, but i have to wait until september when i came back to USA.
Motorola Brazil dont honor the warranty from a Usa Atrix.
For everyone thats experiencing this Screen Issue with the Atrix, SGS Touchscreen Booster inthe Market Place will fix the issue. I have returned one Atrix already, and was close to throwing this one in the garbage. It makes me mad that Motorola has this issue and are not pushing a Software Fix. Can't wait until I can get Cyanogen on this beast!
**Update Sent my phone in to get repaired, they replaced the screen and reflashed it. Came back with the exact same issue. Very Frustrated!
My motorola atrix is a problem with the touch after I managed to release "root", you have to play lower down the keys to be hit from above, in addition to the menu buttons do not work, but half of it straight up works best, does anyone have any solution?
Perhaps a better bios reset, or a full format! hardware will be? or software?
Somebody help!
A have the same problem - http://www.youtube.com/watch?v=9MYOoTPW_wQ
Any idea's how fix it?
Did replacement of touch screen will help?
I tried to:
- flash original firmware
http://4pda.ru/forum/index.php?showtopic=255458
- reconnect touch connector
http://www.youtube.com/watch?v=grqz-3LdIEk
- fix pds
http://forum.xda-developers.com/showthread.php?t=1131649
The same problems:
http://www.youtube.com/watch?v=Z56BSYFh3BE
http://www.youtube.com/watch?v=d_PjVSEcHEo
---------- Post added at 03:26 PM ---------- Previous post was at 02:42 PM ----------
Any one know, where is ATRIX touch controller?
Twice now in the last 40 minutes since updating to ICS my screen has locked up in a browser and in a game and then restarted itself..... anyone else?
UPDATE:
- Short and sweet so you don't have to read through 30 pages.
- If your Prime has this problem either
A.) Return to store for refund or exchange and pray you get a newer unit without the different hardware/firmware version
B.) Call ASUS RMA it and pray they can finally get something right.
C.) Sit on your hands while you wait to see if ASUS can somehow figure out a magical firmware patch that will play nice with both older and newer Primes..... all the while getting frustrated with a prime that can be used as a paper weight.
I recommend A I found a new prime from HHGregg and it works just fine and I am finally happy again but still pissed at ASUS for this huge quality control blunder.
update 1/31
here is exactly the reason you do not want to rma to Asus.
forum.xda-developers.com/showthread.php?t=1474354
Everything has been running great for me. Maybe try rebooting Prime for a fresh start up. might fix it. mine hasn't locked up or anything.
Mine is locking up non stop. I can't even boot to the home screen most of the time. And when it does it'll lock up after a bit and go into more boot loops
Sent from my Galaxy Nexus using Tapatalk
Were any of you rooted before updating?
Sent from my ADR6400L using Tapatalk
Mines actually running amazingly well perfect transition its like a new tablet... Oh wait lol
Sent from my Transformer Prime TF201 using xda premium
I can say that my TP is also restarting over and over again. I can't get anything done. Just got it in the mail today. Haven't touched it besides firmware updates.
Cmotion said:
Were any of you rooted before updating?
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
May I wasn't will test further
Mine has been stable. The only FC I got was on engadget on their live feed from the nvidia presentation. Reopened the browser and everything was fine (including the engadget page).
I have been in both gmail and exchange, world of goo, tapatalk, newsrob, reddita, etc... with no problems.
Sent from my Transformer Prime TF201 using Tapatalk
Constant locking and rebooting here. Never rooted.
I've done the factory wipe twice. Still doing it.
This time I wiped and didnt sync with my Google account in case its some data thats being restored thats causing it.
Ive had no problems until the update
I updated to ICS last night and it rebooted at least 6 times in 1 hour. Couldn't take it anymore. I've only had the tablet for a week with no issues before update..Hope Asus didn't release a bad update...that would suck.
Thinking about doing a full data wipe and factory reset. Has anyone already tried this?
Just did it again with no apps loaded or anything. Every 20 minutes or so
I loved this tablet until now. I'm so frustrated
Mine's working OK, a few FCs but no reboots or lockups.
I had made a separate post this AM on this topic; but i have the same issue.
not rooted
never had a reboot or issue till last nights update
it boots and loads, i get in for about 1-5 mins and then it locks up and freezes for 10 seconds and does a quick book loop, then repeat.. over and over.
i have so many apps and settings i am dreading a factory reset, since it hasn't worked for anyone else i will hold off..
any other ideas?
---------- Post added at 03:09 PM ---------- Previous post was at 03:02 PM ----------
was thinking maybe we should get our heads together and see if we have a common app or setting that is causing it.
but people have said they did a factory reset and it didn't fix it with no apps, so i am lost.
---------- Post added at 03:15 PM ---------- Previous post was at 03:09 PM ----------
One clue I may have is that it only happens after the screen is unlocked.. if you leave the screen locked all day it won't reboot.
Once you unlock the screen its like a ticking time bomb. i've tried stopping all running services as well the second i unlock.
same here
same issue here
never rooted
never had issues
once upgraded constant reboots
also noticed google + force close every time.
i guess its not just 1 or 2 people....
hope asus will push another update soon
primetimex said:
---------- Post added at 03:09 PM ---------- Previous post was at 03:02 PM ----------
was thinking maybe we should get our heads together and see if we have a common app or setting that is causing it.
but people have said they did a factory reset and it didn't fix it with no apps, so i am lost.
---------- Post added at 03:15 PM ---------- Previous post was at 03:09 PM ----------
One clue I may have is that it only happens after the screen is unlocked.. if you leave the screen locked all day it won't reboot.
Once you unlock the screen its like a ticking time bomb. i've tried stopping all running services as well the second i unlock.
Click to expand...
Click to collapse
I can't seem to find a common thread among all of my experiments. I've wiped three times now (third time I got the message about upgrading and updating apps again, but it's still doing it), I've tried wiping and not using any Google accounts, I've tried using my Google account but not restoring, I've tried wiping data in all of my apps, I've tried killing all running services. I've removed my microSD card and it still happens. It also happened to me in all of the power modes. Actually, I haven't tried "power saver."
Seems to happen every 15-20 minutes, but I've also had it happen immediately after a reboot.
I wonder if it's due to the rumored overclock. I hope it's not a hardware issue.
Prior to the update I had zero issues with anything, including GPS or wifi.
nerdninja said:
I can't seem to find a common thread among all of my experiments. I've wiped three times now (third time I got the message about upgrading and updating apps again, but it's still doing it), I've tried wiping and not using any Google accounts, I've tried using my Google account but not restoring, I've tried wiping data in all of my apps, I've tried killing all running services. I've removed my microSD card and it still happens. It also happened to me in all of the power modes. Actually, I haven't tried "power saver."
Seems to happen every 15-20 minutes, but I've also had it happen immediately after a reboot.
I wonder if it's due to the rumored overclock. I hope it's not a hardware issue.
Prior to the update I had zero issues with anything, including GPS or wifi.
Click to expand...
Click to collapse
yup i am in the same boat as you and have tried basically everything you have minus the reset. since it doesn't seem to be a solution I am going to hold off.
same thing happening with mine, tried the data wipes and resets. I'm at a loss
Sent from my Galaxy Nexus using Tapatalk
my latest attempt is turn on auto brightness and leave it in powersave mode.. its been up 5 mins.. which is a record today.
Probably due to the update not wiping system. Hopefully when ASUS upload the zip to the support site, you'll be able to sort it out. Could be a few days till that happens though.
primetimex said:
my latest attempt is turn on auto brightness and leave it in powersave mode.. its been up 5 mins.. which is a record today.
Click to expand...
Click to collapse
I'm also trying it in powersave mode and it seems to be running better now. I'm about ten minutes in, currently streaming something in Netflix with no problems.
***And as I was typing that the thing rebooted again. Not tied to the power mode***
i am using resurrection remix 3.0.6 with siyah kernal 4.1.5. i believe rr 3.0.6 is still not stable due to sudden lag spike. it happen so suddenly, my screen just freeze. so i make the option to pull out the battery and re-insert the battery to reboot the phone.
then it happen, it doesn't seems to be able to boot up my primary rom which is the RR 3.0.6, i try to boot up secondary rom, which happen to be the same RR 3.0.6, but nothing, the phone auto shut down. i still can go into recovery mode using 3 button combo, then i try to wipe cache, but still the same, not able to boot up RR 3.0.6.
i am very frustrated already, i choose to reinstall the ROM by doing a factory wipe/data wipe, but the data wipe thing just stay there for very long... the worst thing happen. i pull out my battery again. this is when all hell break lose... i can't on my phone, can't do 3 button combo, usb jig no use. simply nothing, like a dead fish.
however, i realise my phone started to heat up around the camera area with the battery in it... that mean a sign of life? anyone face this problem and manage to revive the phone without sending to jtag?...
This is why i am afraid of rooting GS2. GS1 was soo easy...
its not the rooting process that break my phone, its the ROM. rooting doesn't give me trouble, just 2 min using zergrush.
my phone can do nothing but heat up when the battery is put in...
Aha.. zergrush? You suggest me to not flash this rom?
Somebody know how to help this guy?
Answer
Well same kind a thing happen for me little different but yeahhh almost the same. Apparently I burn up my motherboard, that might be the warm up around your camera. Anyway still to early to say something but my suggestion is before you do anything take it to the Samsung customer service, if they can bring your phone alive then you can do it as well, but if they come up with no then you have no choice but to order new motherboard.
Hope it helps..
thanks for your suggestion... sounds like doom day... how much is the motherboard cost?
Well I just received mine today. I find a guy on ebay and you sell your bricked motherboard for 50$ bucks and you can get yours for 130$ bucks.
I install it today and works perfectly fine. But again just check with the Samsung Service then do what you need to do.
---------- Post added at 08:40 PM ---------- Previous post was at 08:34 PM ----------
Well I just received mine today. I find a guy on ebay and you sell your bricked motherboard for 50$ bucks and you can get yours for 130$ bucks.
I install it today and works perfectly fine. But again just check with the Samsung Service then do what you need to do.
same here.
installed resurrection remix rom and when install rebooted phone it would not turn on. dead. So I sendt my phone inn to my provider (only had it for under a year), and from the service log they have changed the mainboard.
I have the same problem guys...
Last night my phone gone dead..
It is still in warranty..
Is there any chance from the service to deny the warranty?
(maybe they can see if it was rooted etc..?)
I'm so so sad.....
alexisgt said:
I have the same problem guys...
Last night my phone gone dead..
It is still in warranty..
Is there any chance from the service to deny the warranty?
(maybe they can see if it was rooted etc..?)
I'm so so sad.....
Click to expand...
Click to collapse
There is no way can know that. Try your luck. they will most likely accept it
Jokesy said:
There is no way can know that. Try your luck. they will most likely accept it
Click to expand...
Click to collapse
I hope so..
Thanks for your reply! It gave me hopes! :good:
I'm not too sure what is happening here, but my phone has been acting all month. Sometimes it randomly shuts off on it own, afterwards i would just restart the phone, and it would work fine. Today it did the same thing, but now my phone won't reboot. it'll power up for about 2 seconds, and immediately shut off. For the most of the part Im thinking it might be a software issue, not my battery. Im running a Phoenix Rom from another galaxy s4 carrier with a patch to work with Verizon models. At this point I can't doing anything with my phone (enter recovery or download mode). Any help would be greatly appreciated..
chris_525 said:
I'm not too sure what is happening here, but my phone has been acting all month. Sometimes it randomly shuts off on it own, afterwards i would just restart the phone, and it would work fine. Today it did the same thing, but now my phone won't reboot. it'll power up for about 2 seconds, and immediately shut off. For the most of the part Im thinking it might be a software issue, not my battery. Im running a Phoenix Rom from another galaxy s4 carrier with a patch to work with Verizon models. At this point I can't doing anything with my phone (enter recovery or download mode). Any help would be greatly appreciated..
Click to expand...
Click to collapse
Chris -
The only time my S4 did that was when the battery was totally depleted. I suggest plugging it in and charging for a couple of hours and then reboot. If that still doesn't work - it might be time to replace it. good luck!
I have read several posts where people were having similar issues and it ended up being a bad power switch.
You might check that out.
---------- Post added at 06:18 PM ---------- Previous post was at 06:08 PM ----------
Here is a link to a YouTube video, read the description under the video. It sounds like the issues that you are having.
http://m.youtube.com/watch?v=3Glllc7bEJs
Last night the phone randomly restarted out of nowhere mid-text message with my friend. It kept restarting in a loop then I pulled the battery and tried it again and I did get the phone going enough to send one text then it crashed again. Now it wont start at all. It's stuck on the bootloader unlocked screen. Help?
I'm running twrp and android 5 from siraltus
Same has happened on 17 of my company v10s.
Should be a recall on these phones. LG knows there is a problem.
You got the curse, I did too, if there's no Phys. damage and you are qualified, you can request an overnight wnty replacement... I just got my second V10, hopefully it wont die on me too until T-Mo gets a decent device for me to jump to...
Same happened to mine..
Did anyone notice seemingly random vibrations before the phone died like that? I keep thinking mine is vibrating for no reason every now and then. Maybe mine will be next to go lol.
Sent from my LG-H901 using XDA-Developers mobile app
It did happen, I got the self-brick last night!!
Apache0c said:
Last night the phone randomly restarted out of nowhere mid-text message with my friend. It kept restarting in a loop then I pulled the battery and tried it again and I did get the phone going enough to send one text then it crashed again. Now it wont start at all. It's stuck on the bootloader unlocked screen. Help?
I'm running twrp and android 5 from siraltus
Click to expand...
Click to collapse
Did you just take an update for Superuser? I noticed that when updates for superuser comes out alot of phones get bricked. My lg g4 just did it also so got to use unbrick procedure.
---------- Post added at 02:25 AM ---------- Previous post was at 02:20 AM ----------
Here is the link for the lg g4 procedure which helped me out.
http://forum.xda-developers.com/tmobile-g4/help/cyanogenmod-13-longer-boots-stock-t3468427
Mine bricked yesterday 2 weeks out of warranty. 99 dollars for a replacement and about 2 weeks without the phone through square trade. Last LG phone for me. Clearly they know there is a problem. Unfortunately I"m still stuck in my Jump on demand contract with this thing and don't want to jump right now. Maybe to the S8. Mine was vibrating randomly too sometimes although I don't know if that had anything to do with it. Completely stock phone. First phone I haven't rooted in years.