is anyone else having isues with youtube on their phone? it keeps telling me it can't load vids. I'm also having the same issue on my transformer.
Nope... are you on the same connection?
i am. but even when i switch off of wifi to 3g or 4g, i get the same issue. maybe it's just something up with my account?
Sometimes it happens to me too. Can't explain it either.
Yeah, youtube acts weird. A while ago, my youtube wouldn't work on wimax, tested it on my gf's phone, same thing... Went to a sprint store, all their phones were doing the same thing. This had been going on for more than a month on my phone, but then I started asking around and realized it wasn't just my phone. Took sprint more than a month to fix it after I opened a ticket. Mind you, everything worked on 3g and wifi...
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Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
If it continues, exchange it.
ScrapMaker said:
Just sitting here at work, and I noticed my battery was unusually low for my usage today... when I noticed that my 3G icon was missing. I thought that was weird, because less than an hour ago, I had it for sure. I was getting email updates for work on a regular basis.
When I checked my quick settings, my mobile network just kept saying "Turning On," and would sometimes flash between that and 'ON' but never actually brought up a 3G, (or any data icon for that matter.) Texts are still getting through, but are about 2-3 minutes behind Google Voice popups on my laptop.
Has anyone else seen this before? I have rebooted, and tried Airplane mode, and disabling/renabling all the radios individually, and nothing has worked... Guess I should yank the battery now. Really bizarre. I usually get pretty good 3G service over here.
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Mine did the exact same thing this afternoon in Lubbock Tx. I rebooted, turned off and on and data always showed turning on but never connected. For some reason I ended up in the Sprint Zone and it then connected. It went into spring zone as I tried to connect to *2.
Don't have a good explanation of why it started working but try going to the spring zone and check data on.
The same exact thing happened to me too on my 3d today.
Sent from my PG86100 using Tapatalk
Did you do the "speedup 3D" trick that was posted where you removed the proxies after typing in your MSL password? If so, undo it, because that's your problem.
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
im experiencing the same issue right now here in north austin, tx. im getting basic phone services but no network (market/FB/web/etc.)
and no I did not use the speed up internet fix.
ScrapMaker said:
I haven't messed with any settings. I pondered it, but I haven't received my MSL code yet.
I did just find out that my coworker lost his 3G on his Epic. I think this is a Sprint issue, and not any of the devices... Scary though.
Austin, TX here.
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well seeing how there are 3 texas people here experiencing this issue it might just be issue with sprint
Maybe they are upgrading the equipment of the "node".
I will be calling sprint on break in 10 minutes to find out
Well I just came back from BestBuy and picked up the 3D here in Michigan. Everyone in mobile just about had Sprint and no one could connect to 3g. My Evo 4g had a very limited connection. As soon as I got the 3D, it couldn't update the weather. So it is definitely something going on with Sprint right now and not your phone.
Just came back for me... Ben White / I-35 area. That was weird.
Are you sure your power saver settings aren't disabling your data connection due to your phone being below the % you set it at?
I don't think it's a 3d problem. I've had trouble connecting to 3g here and there with my og evo about 2 weeks before the 3d came out. I seriously think sprint has some serious network problems.
Man what is going on with Sprint? It's been happening a bit today as well.
I installed golflogix and it gave me an error message and forced closed the program and also put the 3d into airport mode.
However, golflogix will work on 4g.
There seems to be some problems with the sprint network or the 3d.
I had this same issue over the weekend. Rebooting the phone never worked so I did a factory reset and havent had the problem since. but it does make me a little apprehensive.
Perhaps the network is experiencing outages as they roll out an upgrade to their data network to proactively detect unauthorized tethering activity so that when HTC imminently unlocks the Evo 3D, they can charge backdoor tetherers appropriately.
jshields1986 said:
I will be calling sprint on break in 10 minutes to find out
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Thought this was funny. Waiting for a break from work to call Sprint, while surfing xda...
Starting today My Thunderbolt will not play videos over LTE. Running KillaSense 3.5.
This Rom has been running spectacular up till today. I had a back up from about a week ago, I restored that back up and still same issue. It must be the YouTube app, I deleted it and downloaded it, same damn problem. Anyone else having this problem or any ideas? It was working just great last night. Can not figure it out.
Thanks,
Vinny Go Patriots
PS My download speeds are between 16 and 25 MB. Netflix plays without buffering as does Jetflicks.
I had issues with that once. I'm not sure if it was a direct cause or not, but when I fixed my flash player, YouTube worked again. In the liquid 3.1 thread around Page 5 or 6 (ten posts per page) there's a fix for flash discussion that might also fix YouTube.
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theryanguy said:
I had issues with that once. I'm not sure if it was a direct cause or not, but when I fixed my flash player, YouTube worked again. In the liquid 3.1 thread around Page 5 or 6 (ten posts per page) there's a fix for flash discussion that might also fix YouTube.
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Thanks for the imfo, will check it out.
I am running a custom rom with overclocked kernel and will say my phone has never been better. As I said my YouTube app stopped playng over the LTE Network on or around Sunday. I have exhausted everything I could think of. It turns out that on Sunday AT&T turned their LTE Network on in my area (Boston), that is when this all started. I have researched this prooblemm and have found out that others with this same problem but since not many areas have the AT&T LTE running right now not many people have discovered this. Called Verizon and my first attempt with tech help was useless, he argued with me about AT&T not having LTE but HSPA+. Ya we are well aware of their HSPA+ but they also went LTE on Sunday and have about I don't know 10 areas running it currently. Asked to speak to his manager and this person was aware of AT&T's LTE Network and has had some other complaints of weird issues in these areas as he called it. They wrote me up a ticket, "great" and said he would call me back. My reason for going on like this is because this is no bull, AT&T's LTE Network is somehow screwing with the YouTube app's signal or something. Verizon is aware of this problem.
PS Received a replacement phone today for a different reason, I waited to DL any of my regular used apps until I tried to get the YouTube app working over the LTE Network. Same problem with a new phone, stock, no apps on it and no YouTube over LTE. Works on 3G and WiFi like my other phone did but no LTE. Just got out of hospital so I can not drive out of AT&T coverage area to see if this is the problem. Will do this on Thursday.
Sorry for this long line of crap but just wanted to make sure I explained my problem so if anyone else had this same problem.
Good Luck and Go Patriots.
hai theryanguy i agree with you......
it happens on my PC sometimes and to fix it i use HTTPS instead of HTTP. i wonder if they are related.
All of a sudden I started getting this error the other day.. no idea what the issue is. Videos worked fine before on this phone and all my others before it. It stopped working on my one EVO LTE and then it just didnt work at all on my replacement. I don't buy that its a tower issue as other gingerbread phones in the household work.. any ideas? Anyone else experiencing this?
Sprint is starting to piss me off
PaulB007 said:
All of a sudden I started getting this error the other day.. no idea what the issue is. Videos worked fine before on this phone and all my others before it. It stopped working on my one EVO LTE and then it just didnt work at all on my replacement. I don't buy that its a tower issue as other gingerbread phones in the household work.. any ideas? Anyone else experiencing this?
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I started to have the same issue since last week. I havent called sprint yet (as they are no help). The youtube app works fine when on a wifi connection, but as soon i get on 3G ...nothing. I also dont have 4G coverage in my area either (next spring).
I also got the same issue after I did the OTA update on EVO LTE.
YouTube app works fine over wifi connection but when using 3G it gives this error.
Donbadajoz said:
I started to have the same issue since last week. I havent called sprint yet (as they are no help). The youtube app works fine when on a wifi connection, but as soon i get on 3G ...nothing. I also dont have 4G coverage in my area either (next spring).
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Mine works fine on 3g but on wifi I get the Connection to server lost. Tap to retry WTH it happens on both my phones
Hello all, I believe this is the first time I am posting here but I nee help...
Heres a little background, I am on an unlimited plan on the Droid Razr. I am staying with my sister ATM, as I am in the process of buying a house, the paperwork goes through tomorrow then I just have to wait 30 days for the loan to go through... Anyway, the only internet I can get here is AT&T uverse which is complete garbage down here... So I have been using SVTP mobile hotspot. It has worked perfectly. However I think verizon has grown to hating me... I use to have no problems with my phone, then when I moved here at the beginning of February and started using a mobile hotspot on my unlimited things started getting bad. The first half of February was fine, till I hit about 50GB of usage.... My internet started cutting out like crazy and dropping me at randoms times and I would have to reboot. February I ended up with 91GB used. My phone has been steadily getting worse and worse connection wise with the drops. The thing Is when this would happen I would still have internet, just nothing would respond...
Now, the DNS doesnt respond AT ALL with anything but google.com. It is ridiculous. When my tether is up and I try to connect my xbox, it says that my DNS server is not receiving the XBOX live server names... Hardly anything works with it now. If I try to go to websites, it just sits there and then times out. Netflix, youtube, hulu, and spotify all dont work. They tell me I have no internet connection, yet when I run a speed tests it tests fine. This is getting annoying.
When I took my phone to verizon she told me to leave it there and she will call tech support for me... Reluctantly I left it there. Turns out her solution was to install Jellybean for me. How kind.... Now not only does my DNS not work, ALL HOTSPOT APPS ARE BLOCKED.....
So what do I do? All I need is working internet and a working mobile hotspot. If I root on JB will they work again? I know If I root I can at least change my DNS to googleDNS right? I just need help...
orangepinkman said:
Hello all, I believe this is the first time I am posting here but I nee help...
Heres a little background, I am on an unlimited plan on the Droid Razr. I am staying with my sister ATM, as I am in the process of buying a house, the paperwork goes through tomorrow then I just have to wait 30 days for the loan to go through... Anyway, the only internet I can get here is AT&T uverse which is complete garbage down here... So I have been using SVTP mobile hotspot. It has worked perfectly. However I think verizon has grown to hating me... I use to have no problems with my phone, then when I moved here at the beginning of February and started using a mobile hotspot on my unlimited things started getting bad. The first half of February was fine, till I hit about 50GB of usage.... My internet started cutting out like crazy and dropping me at randoms times and I would have to reboot. February I ended up with 91GB used. My phone has been steadily getting worse and worse connection wise with the drops. The thing Is when this would happen I would still have internet, just nothing would respond...
Now, the DNS doesnt respond AT ALL with anything but google.com. It is ridiculous. When my tether is up and I try to connect my xbox, it says that my DNS server is not receiving the XBOX live server names... Hardly anything works with it now. If I try to go to websites, it just sits there and then times out. Netflix, youtube, hulu, and spotify all dont work. They tell me I have no internet connection, yet when I run a speed tests it tests fine. This is getting annoying.
When I took my phone to verizon she told me to leave it there and she will call tech support for me... Reluctantly I left it there. Turns out her solution was to install Jellybean for me. How kind.... Now not only does my DNS not work, ALL HOTSPOT APPS ARE BLOCKED.....
So what do I do? All I need is working internet and a working mobile hotspot. If I root on JB will they work again? I know If I root I can at least change my DNS to googleDNS right? I just need help...
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i don't know much about hotspot, but rooting your phone will open several doors and oportunities, maybe you can find a solution...
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
I am having the same problem i called sprint and they couldn't help at all i think is a phone defect
adierks3 said:
Hey everyone, my wife and I just got new M9's on sprint last Monday. Thought everything was going fine but then I noticed that whenever I was on LTE a lot bof my apps wouldn't work. I can watch Netflix and use tweetcaster, but a lot of other apps won't work(facebook,Pandora, and google now I can search but if i try voice recognition it says it can't connect to the server). Everything works fine on 3g and Wi-Fi. I have done speed tests of the LTE and they are always at least 7mbps down and 2 up. Have tried clearing data/cache and uninstall/reinstall of apps and still nothing. But it's not just my phone it's my wife this is happening on also. Any help would be appreciated cause I can't figure it out. Thanks everyone!
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Try updating your profile or PRL , that's helped me in the past with data issues
ccs86 said:
Try toggling airplane mode or mobile data on/off.
It sounds like the "data drop" issue some of us are having.
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I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
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Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
BUBBA DUB'S said:
Try updating your profile or PRL , that's helped me in the past with data issues
I also have run into this issue, it happened with my evo LTE until I unlocked/rooted my phone and could install custom ROMs and now with my M9 , which is completely stock with just the OTA I only have one single bar and LTE constantly switches to 3G and I run into data transfer issues even when it says its connected.
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adierks3 said:
Already tried updating the profile and prl. didnt help. i tried airplane mode and back on and i can now get facebook to load new stuff but no pictures or video will load. still have a better than average connection. im gonna try pandora to see if it works here soon. this is frustrating to have to do this. hopefully a fix can come soon.
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Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
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I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
hsmith1514;60132588 said:
I've had the exact same problem since day 1 with my phone two weeks ago. You probably also have the issue where you are typically only at 1 signal bar when on LTE but full bars when on 3g. I've also noticed it hits certain apps but not others. Usually toggling airplane mode and/or mobile data will fix it for me, but sometimes i have to completely reboot. even after the OTA update last week, the problem persisted. i brought my phone into a sprint store on sunday and they replicated the problem but had no idea the cause, so they swapped the phone out. same problem with the replacement, so i'd imagine we're stuck waiting for a software/radio/firmware update before this is resolved
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Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
adierks3 said:
Nevermind still doesn't work after airplane mode toggle I was wrong. Speed tests say I'm getting around 14mbps download speeds. This is super frustrating. I don't understand.works fine on Wi-Fi and pretty sure 3g too. Could it be the apps themselves? Cause it's just some. But they are major apps like Pandora and facebook. Should be ready for this.
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I wonder if it's a DNS issue on LTE.
3G, LTE and WIFI are all pretty separate interfaces and have their own "setup".
What you might try doing is see if you can PING the server by NAME and by IP Address on each of those interfaces.
You may have to dig a bit to figure out what servers the various apps are using.
If it pings by IP but not by NAME it's a DNS issue.
Ever since Lollipop there have been some IPV6 issues that cause DNS problems. But those have been usually on WIFI only.
There are some tools in Google Play to disable IPV6 but it only disables it on WIFI interface.
Like on Lollipop M8, MMS would not work on WIFI for some folks and disabling IPV6 would temporarily fix it.
A really nice tool to debug with is called FING that you can get from Google Play. It has built in PING, Trace Route and a bunch of other goodies.
I used it to find a rogue device on my work Network.
If some apps work and others don't it's very likely a DNS issues. Unless Sprint is now blocking some ports on LTE.
You can also test HOST name and PORT for a service, this takes some serious digging to see if the port is blocked.
There is a tool in FING for that too called TCP Connection Tester. I usually have used TELNET on Desktop PC's to do the same.
If you google that service you can often find the host and port it's using.
Here is an example: Let's say SPOTIFY won't work on LTE
Get the Port and HOST from a search I did that showed this. I searched for SPOTIFY HOST PORT
https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/What-firewall-ports-to-open/td-p/194752
adierks3 said:
Thank you for this. Feels good just to hear someone else describe my problems exactly. Wonder if it s all sprint m9 or just maybe ones people got early cause I got mine the Monday before release. Same on both my wife and my phone. I can't understand why some work and some don't. Now that you say it my LTE does most of the time just say one bar. And 3g is usually full. Hope a fix comes soon. Wish we could get conformation that ots a known issue. Facebook isn't a huge deal ask I can just use the mobile site but Pandora ducks to not have it.
Did yours come with headphones? The sprint site said no when we ordered and I asked customer care on twitter. Both said no headphones but ours both came with them.
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Yeah mine came with headphones, I'd imagine all the M9s come with them
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
LymeWire said:
I'm so happy this is happening to other people as well and not just me, was going crazy trying to figure what the hell was going on with my phone. Hopefully some update will fix this soon as it's very frustrating when I text everyone with Google voice through hangouts and my app doesn't pull in the messages
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I'm happy it's not just mine either I mean it sucks but last thing I wanted was a bad radio.
Same issue here, when on LTE can't send snaps (just an example) also push notifications don't seem to come through. Though it might have been due to the rom I was using but doesn't seem to be the case. Even RUU'd it and it didn't help same exact issue. 3G just fine, wi-fi just fine. This is driving me nuts. I guess it sounds like it's a Sprint issue and not hardware which is good but calling Sprint Tech support is usually usless unless you get to the higher ups.
My friend has a pure stock locked non-rooted s-on phone he says he has been having issues as well.
We might wanna get something like this going over at Sprint Community hopefully try and get the issue moved up. I was thinking it might be a DNS issue as well.
Has anyone found a solution?
I have yet to find or see a solution. Sprint or HTC hasn't said anything about it officially. Really sucks cause a bunch of my stuff just doesn't work right over LTE including push notifications won't come through. I have not enjoyed this phone thus far.
I'd advise you all to return your phone that's what I did with mine
Sent from my HTCONE using XDA Free mobile app
I've swapped for another M9, doing the same thing. I'm on the phone with Sprint now, they have escalated to a second tech. That tech claims they are not aware of any issues on the M9, but did say they heard of one S6 having such issues. The tech advised to swap it yet again.
If enough people return them they might actually look at the problem. I remember when the evo4G had an issue similar to this, you couldn't stream music Sprint's proxy would mess it up. Took them a while to release a fix. Really this isn't an acceptable problem, I'm mean half the apps are worthless cause they won't work over LTE. I'm past my return period and I'm unlocked and this appears not to be a hardware problem. I just wish they would confirm something that they are looking into it. I hate calling Sprint for tech support, it will be the usual non-sense of resetting the phone and doing data profile updates. Then they bump it up and tell you they will call you back when half the time they never do anyway and even if they do it's usually not with a fix. I remember I had a problem getting Direct Connect provisioned on the M8 when it came out. Regular CSR couldn't add the code correctly, they did end up fixing it eventually but no thanks to the techs I worked with nor did they really follow with me more than once. An issue like this needs to make it to the correct people which appears that has not happened yet.
I agree. I am chatting with HTC Support now.
ReproOne said:
I agree. I am chatting with HTC Support now.
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Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
Sim-X said:
Let me know what they say, I know Sprint has yet to acknowledge the issue. All this phone swapping business for probably no reason is gonna cost them a lot. I guess it builds a nice refurb stash.
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HTC Chat is getting me no where. I even sent them these links:
https://community.sprint.com/baw/thread/204027
http://forum.xda-developers.com/sprint-one-m9/help/lte-signal-apps-wont-utilize-ideas-t3080920
I called, they supposedly create da ticket under my account to escalate. I'll have to see what happens with that.